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Best Practices for Hospital-Based First Receivers of Victims from Mass Casualty Incidents Involving the Release of Hazardous Substances www.osha.gov OSHA 3249-08N 2005

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Best Practices for Hospital-Based First Receivers of Victims from Mass Casualty Incidents Involving the Release of Hazardous Substances

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Page 1: Occupational Safety and Health Administration 3249

Best Practices forHospital-Based First Receivers

of Victims from Mass Casualty Incidents Involving the Release of Hazardous Substances

www.osha.gov

OSHA 3249-08N 2005

Page 2: Occupational Safety and Health Administration 3249

Employers are responsible for providing a safe andhealthful workplace for their employees. OSHA’s roleis to assure the safety and health of America’s work-ers by setting and enforcing standards; providingtraining, outreach and education; establishing part-nerships; and encouraging continual improvementin workplace safety and health.

This handbook provides a general overview of a par-ticular topic related to OSHA standards. It does notalter or determine compliance responsibilities inOSHA standards or the Occupational Safety andHealth Act of 1970. Because interpretations and en-forcement policy may change over time, you shouldconsult current OSHA administrative interpretationsand decisions by the Occupational Safety and HealthReview Commission and the Courts for additionalguidance on OSHA compliance requirements.

This publication is in the public domain and may bereproduced, fully or partially, without permission.Source credit is requested but not required.

This information is available to sensory impairedindividuals upon request. Voice phone: (202) 693-1999; teletypewriter (TTY) number: (877) 889-5627.

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Best Practices forHospital-Based First Receivers

of Victims from Mass Casualty Incidents

Involving the Release of Hazardous Substances

Occupational Safety and Health Administration

U.S. Department of Labor

OSHA 3249-08N

2005

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ACKNOWLEDGMENTS 4

EXECUTIVE SUMMARY 6

Introduction 9

BACKGROUND 9

DEFINING “FIRST RECEIVERS” 9

SCOPE AND OBJECTIVES 9

DOCUMENT CONTENT AND ORGANIZATION 10

Personal Protective Equipment 11

USING OSHA’S BEST PRACTICES 11

Using OSHA’s Rationale for PPE Selection

and Hazard Assessment 11

Augmenting the PPE Selection to Address

Specific Hazards Identified by the Hazard

Vulnerability Analysis (HVA) and the Community 11

RATIONALE FOR OSHA’S PERSONAL

PROTECTIVE EQUIPMENT BEST PRACTICES 12

Respiratory Protection 12

Limited Quantity of Contaminant on Victims 12

Hospital Experience with Contaminated Victims 13

Exposure Modeling 15

Gloves and Boots 16

Protective Garments 17

CONCLUSIONS REGARDING PERSONAL

PROTECTIVE EQUIPMENT 18

First Receiver Hospital Decontamination Zones 20

PPE Table and Tables Listing Prerequisite

Conditions for Specified PPE 20

Training First Receivers 24

OPERATIONS LEVEL TRAINING 24

AWARENESS LEVEL TRAINING 26

BRIEFING FOR SKILLED SUPPORT PERSONNEL

WHOSE PARTICIPATION WAS NOT PREVIOUSLY

ANTICIPATED 26

TRAINING SIMILAR TO THAT OUTLINED IN

THE HAZARD COMMUNICATION STANDARD 26

SUMMARY OF TRAINING FOR

FIRST RECEIVERS 27

Appendix A: Background, Literature Review, and Site Visit Examples 29

PREPAREDNESS 30

CUSTOMIZING HOSPITAL EMERGENCY

MANAGEMENT PLANS 30

Using Information from a Hazard

Vulnerability Analysis 30

Identifying the Hospital’s Role in the Community 31

Updating Emergency Management Plans 32

Coordinating Emergency Plans with

Other Organizations 32

PREPARING STAFF AND MANAGEMENT 33

Applicable Standards 33

Maintaining Decontamination Teams 34

Orienting and Training Personnel 34

Competencies for First Responder

Operations Level Training 35

Competencies for First Responder

Awareness Level Training 36

Instruction for Employees Whose

Participation in the Hospital Decontamination

Zone Was Not Previously Anticipated 36

Training Similar to That Outlined in

the Hazard Communication Standard 36

Monitoring Performance During Drills 37

Managing Internal Communications 37

Principles of Risk Communication 37

Information Dissemination During an Incident 37

Monitoring Employee Health 38

Prior to an Incident 38

Medical Clearance for Respirator Use 38

During a Response 38

Thermal Stress 39

Following an Incident 39

Managing Employee Stress 40

RESPONSE 40

FACILITIES AND EQUIPMENT 40

Evaluating Existing Resources 40

Isolation and Lockdown 40

Decontamination 41

Equipment 41

Procedures 43

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Shower Flush Time and Practices 45

Soap 45

Security 46

Personal Protective Equipment 46

Detection Equipment 47

Ionizing Radiation Meters 48

Chemical and Biological Agent

Detection Equipment 48

TRIAGE CONSIDERATIONS 49

EXTERNAL COMMUNICATION 49

Obtaining Timely Information 49

Coordinating Activities 49

RECOVERY50

HOSPITAL DECONTAMINATION 50

Solid Waste Management 50

Wastewater Management 50

Decontaminating Surfaces and Equipment 51

MAINTAINING FUTURE READINESS 51

Appendix B: Acronyms and Definitions 53

Appendix C: References 55

Appendix D: Additional Resources (Web Links) 59

Appendix E: Advantages and Disadvantages of Various Respirator Facepiece Styles 60

Appendix F: Hazard Vulnerability Analysis Examples 61

Appendix G: Introduction to HEICS 64

Appendix H: Examples of Medical Monitoring for First Receivers, Including Information on Heat Stress 67

Appendix I: Vital Signs and PPE Donning Checklists 74

Appendix J: Example of Patient Decontamination Procedure 76

Appendix K: PPE Donning and Doffing Sequence 79

Appendix L: Example of Technical DecontaminationProcess for Hospital Personnel 80

Appendix M: Example of Integrated Procedures for First Receivers 81

LIST OF FIGURES AND TABLES

Figure 1.

Results of Simulation Tests on

Several Chemical Suits 18

Table 1.

Hospital Decontamination Zone 21

Table 2.

Hospital Post-Decontamination Zone 22

Table 3.

Minimum Personal Protective Equipment (PPE) 23

Table 4.

Training for First Receivers 28

OSHA Assistance 95

OSHA Regional Offices 97

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ACKNOWLEDGMENTSOSHA’s Directorate of Science, Technology andMedicine wishes to acknowledge the assistance provid-ed by the following organizations: U.S. Departmentof Veterans Affairs (VA), California Emergency MedicalServices Authority (EMSA), Centers for Disease Controland Prevention/Agency for Toxic Substances andDisease Registry (CDC/ATSDR), National Institute forOccupational Safety and Health (NIOSH), INOVAHealth System, Northern Virginia Hospital Alliance,Kaiser Permanente, U.S. Coast Guard National StrikeForce, and the U.S. Army Center for Health Promotionand Preventive Medicine (USACHPPM). OSHA’sDirectorate of Enforcement Programs (DEP), and theDirectorate of Standards and Guidance (DSG), as wellas the Office of the Solicitor, OSH Division (SOL) alsomade notable contributions.

Seven hospitals provided extensive information,hospital tours, equipment demonstrations, interviews,photographs, and reference material for this project:

Central Arkansas Veterans Healthcare System, LittleRock, Arkansas

Enloe Medical Center, Chico, California

National Naval Medical Center, Bethesda,Maryland

New York University Medical Center, New YorkCity, New York

Samaritan Regional Health System, Ashland, Ohio

Sutter Amador Hospital, Jackson, California

Veterans Administration Medical Center,Washington, DC

These hospitals were identified by hospital organi-zations as having given notable consideration to thepossibility of receiving contaminated victims from amass casualty incident involving hazardous substancerelease. Hospitals interviewed were selected to repre-sent a range of circumstances, loosely based on loca-tion (U.S. region) and the hospital’s relative probability(risk) of receiving contaminated victims of a masscasualty incident. This risk was estimated using ascale adapted from the Hospital Corporation ofAmerica (HCA, undated):

• Key Treatment Centers – Hospitals in large urbanareas. (Hospitals A, B, C, and G.)*

• Potential Risk Hospitals – Hospitals within 50miles of a large urban area and high-visibilitypotential targets where a mass casualty incidentcould occur (e.g., major airport or sports stadi-um, large chemical manufacturing facility,nuclear power plant, major shopping mall,nationally recognized monument). (Hospitals Dand E.)*

• Minimum Risk Hospitals – Hospitals with popula-tions less than 500,000 within a 50-mile radiusand without a high-visibility potential target with-in that distance. (Hospital F.)*

Note: This risk scale was used only to help identify adiverse group of hospitals for interviews. Other scalesmight have been used and OSHA does not promote thisor any other scheme.

* To maintain a minimum level of confidentiality, hospi-tals were assigned letters according to risk categorywhich do not reflect the alphabetical order in which theyare listed above.

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The following agencies and organizationsreviewed and provided comments regardingthese OSHA Best Practices:

Agency for Healthcare Research and Quality (AHRQ)

Agency for Toxic Substances and Disease Registry(ATSDR)

American College of Emergency Physicians (ACEP)

American Hospital Association/American Society forHealthcare Engineering (ASHE)

U.S. Navy Bureau of Medicine and Surgery (BUMED)

California Emergency Medical Services Authority (CA-EMSA)

Centers for Disease Control and Prevention (CDC)

Emergency Nurses Association (ENA)

EnMagine (hazmatforhealthcare.org)

George Washington University - Institute for Crisis,Disaster and Risk Management

Health Resources & Services Administration (HRSA),National Bioterrorism Hospital PreparednessProgram

Hennepin County (MN) Medical Center, EmergencyMedicine

Inova Health System, Emergency Management andDisaster Medicine; and Employee andOccupational Health Departments

International Chemical Workers Union Council of theUnited Food and Commercial Workers Union(ICWUC)

International Safety Equipment Association (ISEA)

Joint Commission on Accreditation of HealthcareOrganizations (JCAHO)

Kaiser Permanente

National Incident Management System (NIMS)Integration Center

National Organization for Victim Assistance (NOVA)

Navy Environmental Health Center, Industrial HygieneDirectorate,

Navy Medicine Office of Homeland Security, Bureau ofMedicine and Surgery

National Institute of Environmental Health Sciences(NIEHS), Worker Education and Training Program(WETP), National Clearinghouse for Worker Safetyand Health Training

National Institute for Occupational Safety and Health(NIOSH)

NYU Medical Center, Environmental ServicesDepartment

Rhode Island Department of Health

Samaritan Regional Health System

University of Maryland School of Medicine, NationalStudy Center for Trauma & EMS

U.S. Department of Veterans Affairs, Central ArkansasVeterans Healthcare System

U.S. Department of Veterans Affairs, Office ofOccupational Safety and Health

U.S. Department of Veterans Affairs, OccupationalHealth Program

U.S. Department of Veterans Affairs, VeteransAdministration Medical Center (Washington, DC)

U.S. Army Center for Health Promotion and PreventiveMedicine (USACHPPM)

The mention of any healthcare provider, product, orprocess in this publication does not constitute orimply endorsement by the Occupational Safety andHealth Administration.

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EXECUTIVE SUMMARYHealthcare workers risk occupational exposures tochemical, biological, or radiological materials when ahospital receives contaminated patients, particularlyduring mass casualty incidents. These hospitalemployees, who may be termed first receivers, workat a site remote from the location where the haz-ardous substance release occurred.1 This means thattheir exposures are limited to the substances trans-ported to the hospital on victims’ skin, hair, clothing,or personal effects (Horton et al., 2003). The locationand limited source of the contaminant distinguishesfirst receivers from other first responders (e.g., fire-fighters, law enforcement, and ambulance service per-sonnel), who typically respond to the incident site (i.e.,the Release Zone).

In order to protect their employees, hospitals bene-fit from information to assist them in emergency plan-ning for incidents involving hazardous substances(BNA, 2003; Barbera and Macintyre, 2003). Emergencyfirst responders, at the site of the release, are coveredunder OSHA’s standard on Hazardous Waste Operationsand Emergency Response (HAZWOPER), or the paral-lel OSHA-approved State Plan standards, and depend-ing on their roles, some hospital employees also arecovered by the standard.2,3 However, OSHA recog-

nizes that first receivers have somewhat differenttraining and personal protective equipment (PPE)needs than workers in the hazardous substanceRelease Zone, a point clarified through letters of inter-pretation (OSHA, 2002a).

In this best practices document, OSHA providespractical information to help hospitals addressemployee protection and training as part of emer-gency planning for mass casualty incidents involvinghazardous substances. OSHA considers sound plan-ning the first line of defense in all types of emergen-cies (including emergencies involving chemical, bio-logical, or radiological substances). By tailoring emer-gency plans to reflect the reasonably predictable“worst-case” scenario under which first receiversmight work, the hospital can rely on these plans toguide decisions regarding personnel training and PPE(OSHA, 2003, 2002b, 1999). The Joint Commission onAccreditation of Healthcare Organizations (JCAHO)requires an all-hazard approach to allow organizationsto be flexible enough to respond to emergencies of alltypes, whether natural or manmade (unintentional orintentional).4

Worst-case scenarios take into account challengesassociated with communication, resources, and vic-tims. During mass casualty emergencies, hospitalscan anticipate little or no warning before victims beginarriving.5 Additionally, first receivers can anticipatethat information regarding the hazardous agent(s)would not be available immediately. Hospitals alsocan anticipate a large number of self-referred victims(as many as 80 percent of the total number of victims)and assume victims will not have been decontaminat-ed prior to arriving at the hospital (Auf der Heide,2002; Barbera and Macintyre, 2003; Vogt, 2002;Okumura et al., 1996).

The appropriate employee training and PPE selec-tion processes are defined in applicable OSHA stan-dards.6 An employee’s role and the hazards that anemployee might encounter dictate the level of trainingthat must be provided to any individual first receiver.

1 Hazardous substance is defined as any substance to whichexposure may result in adverse effects on the health or safetyof employees. This includes substances defined under Section101(14) of CERCLA; biological or disease-causing agents thatmay reasonably be anticipated to cause death, disease, orother health problems; any substance listed by the U.S.Department of Transportation as hazardous material under 49CFR 172.101 and appendices; and substances classified as haz-ardous waste.2 29 CFR 1910.120.3 First responders, including firefighters, law enforcement, andemergency medical personnel, and many first receivers at pub-lic hospitals, are usually employees of local, municipal, or stategovernments. Although Federal OSHA's standards andenforcement authority do not extend to such state and localgovernments, these employers and employees are covered bythe 26 states that operate OSHA-approved State Plans and, instates without State Plans, by the Environmental ProtectionAgency (EPA) with regard to HAZWOPER (29 CFR 1910.120).State Plan states set and enforce standards, such as the HAZ-WOPER and Respiratory Protection standards, which are identi-cal to or “at least as effective as” Federal OSHA standards, andtherefore may have more stringent or supplemental require-ments. EPA's HAZWOPER parallel standard was adopted tocover emergency responders who would not be covered bythe OSHA standard, including volunteers who work for a gov-ernmental agency engaged in emergency response, such asfirefighters. For consistency, OSHA interprets the HAZWOPERStandard for the EPA. Federal OSHA administers the safety andhealth program for the private sector in the remaining statesand territories, and also retains authority with regard to safetyand health conditions for Federal employees throughout thenation (OSHA, 1991c).

4 Note: Footnotes at relevant points in the text indicate currentJCAHO Standards for Emergency Management, which are fur-ther described in Section EC 1.4 of JCAHO’s ComprehensiveAccreditation Manual (JCAHO, 2004). 5 Mass casualty may be defined as “a combination of patientnumbers and patient care requirements that challenges orexceeds a community’s ability to provide adequate patient careusing day-to-day operations” (Barbera and Macintyre, 2003).6 Applicable OSHA standards include: 29 CFR 1910.120 – HAZ-WOPER; 29 CFR 1910.132 – Personal Protective Equipment –General Requirements; 29 CFR 1910.133 – Eye and FaceProtection; 29 CFR 1910.134 – Respiratory Protection.

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PPE selection must be based on a hazard assessmentthat carefully considers both of these factors, alongwith the steps taken to minimize the extent of theemployee’s contact with hazardous substances.

Despite many hospitals’ strong interest in poweredair-purifying respirators (PAPRs) as a practical form ofrespiratory protection for first receivers in the HospitalDecontamination Zone, many knowledgeable sourcesavoid making specific PPE recommendations, butrather point out the advantages and disadvantages ofthe various options, or recommend appropriate PPE(JCAHO, 2001; Lehmann, 2002; Penn, 2002). Othersoffer stronger opinions. CA EMSA (2003a) promotesthe use of a multi-tiered approach to PPE. Burgess(1999) indicates, in an article published prior to morerecent letters of interpretation specific to healthcareworkers, that OSHA requires Level B protection orself-contained breathing apparatus (SCBA) forunknown hazards, but points out that there are sub-stantial difficulties for healthcare workers who attemptto care for patients while wearing this type of equip-ment and also addresses the hazards of wearingSCBAs (e.g., slips, trips, falls, and overexertion, partic-ularly for infrequent users of this equipment). Thesesources demonstrate appropriate caution in the faceof unknown contaminants of unknown concentration.However, OSHA believes that the substantial body ofrecent information on first receivers’ actual experi-ences and probable exposure levels now allows moredefinitive guidance.

In this best practices document, OSHA specifiesPPE that hospitals could use to effectively protect firstreceivers assisting victims contaminated with unknownsubstances, provided the hospital meets certain pre-requisite conditions designed to minimize the quantityof substance to which first receivers might be exposed.This PPE for first receivers includes: a PAPR with anassigned protection factor of 1,000, a chemical-resist-ant protective garment, head covering if it is notalready included in the respirator, a double layer ofprotective gloves, and chemical-protective boots (seeTable 3 at page 23). As part of OSHA’s required hazardassessment process, each hospital also must considerthe specific hazards first receivers might reasonablybe expected to encounter.7 The hospital must then

augment OSHA’s PPE selection when necessary toprovide adequate protection against those specificidentified hazards.

The specified PPE is appropriate when the haz-ardous substance is unknown and the concentration isstrictly limited by (1) the quantity of material associat-ed with living victims and (2) the conditions, policies,equipment, and procedures that are in place and thatwill reduce employee exposure. Tables 1 and 2 of thebest practices document list those specific prerequi-sites that OSHA believes are necessary to adequatelylimit first receiver exposures and to assure the ade-quacy of the PPE presented in Table 3. Such condi-tions include a current Hazard Vulnerability Analysis(HVA) and emergency management plan (EMP), aswell as procedures to ensure that contaminated mate-rials are removed from the area and contained so theydo not present a continuing source of exposure.

The first receiver PPE listed in Table 3 is not theonly option for first receivers. Employees at hospitalsthat do not meet the criteria shown in Tables 1 and 2must determine whether more protective equipmentis required (e.g., HAZWOPER Level B). A higher levelof protection also may be necessary for any hospitalthat anticipates providing specialized services (such asa Hazardous Materials Response Team at the incidentsite). Additionally, if a hospital is responding to aknown hazard, the hospital must ensure that theselected PPE adequately protects the employees fromthe identified hazard. Thus, hospitals must augmentor modify the PPE in Table 3 if the specified PPE is notsufficient to protect employees from the identifiedhazard. Alternatively, if a hazard assessment demon-strates that the specified PPE is not necessary to effec-tively protect workers from the identified hazard, ahospital would be justified in selecting less protectivePPE, as long as the PPE actually selected by the hospi-tal provides effective protection against the hazard.

This best practices document provides hospitalsand other health care providers with information toassist in the provision of PPE and training for firstreceivers. The first section introduces the subject,while the second section provides a detailed analysisof potential hazards, as well as a comprehensive dis-cussion of the PPE currently available to protect work-

7 These specific hazards will be identified in the hospital’s haz-ard vulnerability analysis (HVA). JCAHO Standards forEmergency Management require hospitals to: (1) develop acomprehensive emergency management plan (EMP) describ-ing the hospital’s response to emergencies that would affectthe need for the hospital’s services or the hospital’s ability to

O S H A B E S T P R A C T I C E S F O R H O S P I T A L - B A S E D F I R S T R E C E I V E R S 7

provide these services; (2) evaluate the EMP annually includingthe objectives, scope, functionality, and effectiveness; (3) con-duct an HVA, to identify potential emergences that could affectthe need for the hospital’s services, or its ability to providethese services; and (4) identify the hospital’s role in the com-munity and coordinate plans.

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ers from these hazards. In the Personal ProtectiveEquipment section OSHA provides three tablesdesigned to assist employers in selecting PPE ade-quate to protect healthcare workers and to complywith relevant OSHA PPE standards. Employers whomeet the prerequisites in Tables 1 and 2 may use thisbest practices document as the OSHA-required gener-alized hazard assessment. Such employers maychoose to rely on the PPE specified in Table 3 tocomply with relevant OSHA standards and to pro-vide effective protection for first receivers against awide range of hazardous substances. However, suchemployers also must conduct a hazard assessmentthat considers hazards unique to the community inwhich they are located. In rare situations, theseemployers will need to augment or modify the PPEspecified in Table 3 to provide adequate protectionagainst unique hazards identified in the community-specific hazard analysis. Of course, employers are notobligated to follow the guidance in Table 3; anyemployer can choose instead to perform an independ-

This document is based on presently available information as well as current occupational safety and health pro-visions and standards. Employers should modify their procedures as appropriate when additional, relevantinformation becomes available or when modifications to Occupational Safety and Health Act (OSH Act) orJCAHO standards necessitate revision. The OSH Act requires employers to comply with hazard-specific safetyand health standards. In addition, pursuant to Section 5(a)(1), the General Duty Clause of the OSH Act, employ-ers must provide their employees with a workplace free from recognized hazards likely to cause death or seriousphysical harm. This document incorporates existing applicable regulatory provisions as well as non-mandatorywork practices and methods that may be implemented to further supplement employee protection against expo-sure to hazardous substances. OSHA has attempted to clearly distinguish between mandatory and recommend-ed work practices/methods within this document. Where regulations establish performance criteria for compli-ance, this document attempts to provide specific guidance that employers may use to adequately protectemployees and comply with these regulatory provisions. However, an alternative approach may be justifiedgiven specific workplace circumstances. This document does not enlarge or diminish an employer’s obligationsunder the OSH Act.

ent hazard assessment that is sufficient to identify thehazards that its employees are reasonably anticipatedto encounter, and then select PPE adequate to protectits employees against such hazards. The Training FirstReceivers section of this best practices document con-tains a discussion of training required for first receiversand concludes with Table 4, which matches requiredtraining levels to employee roles and work areas.

Appendix A of this best practices document pro-vides background information on how various aspectsof a hospital’s preparation, response, and recoveryimpact employee protection during hazardous sub-stance emergencies. Appendices B, C, and D list addi-tional information sources, while Appendices Ethrough M offer examples of procedures and equip-ment used in some hospitals. OSHA offers theseexamples for informational purposes only and doesnot recommend one option over the many effectivealternatives that exist. Emergency managers mightfind these resources helpful in developing or updatingexisting EMPs.

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BACKGROUNDHealthcare workers risk occupational exposure tochemical, biological, or radiological materials whenhospitals receive patients contaminated with thesesubstances during mass casualty incidents (Horton etal., 2003).8 Such incidents could be associated withman-made (intentional or unintentional) or naturaldisasters and can involve a wide range of hazardoussubstances—from chemical weapons agents to toxicindustrial chemicals (Horton et al., 2003).

DEFINING “FIRST RECEIVERS”Healthcare workers at a hospital receiving contaminat-ed victims for treatment may be termed first receivers(Koenig, 2003). This group is a subset of first respon-ders (e.g., firefighters, law enforcement, HAZMATteams, and ambulance service personnel). However,most first responders typically act at the site of anincident (i.e., the location at which the primary releaseoccurred). In contrast, inherent to the definition of firstreceivers is an assumption that the hospital is notitself the primary incident site, but rather is remotefrom the location where the hazardous substancerelease occurred. Thus, the possible exposure of firstreceivers is limited to the quantity of substance arriv-ing at the hospital as a contaminant on victims andtheir clothing or personal effects (Horton et al., 2003).

First receivers typically include personnel in thefollowing roles: clinicians and other hospital staff whohave a role in receiving and treating contaminated vic-tims (e.g., triage, decontamination, medical treatment,and security) and those whose roles support thesefunctions (e.g., set up and patient tracking).9

SCOPE AND OBJECTIVESIn order to protect their employees, hospitals benefitfrom information to assist them in emergency plan-ning for incidents involving hazardous substances(BNA, 2003; Barbera and Macintyre, 2003). Emergencyfirst responders at the scene of the incident, includingfire, law enforcement, and emergency medical per-sonnel, are covered by the requirements of OSHA’s

standard on Hazardous Waste Operations andEmergency Response (HAZWOPER), or by parallelstate standards in states with OSHA-approved StatePlans.10, 11 However, the extent of the hazard to thehospital-based first receivers (a subgroup of firstresponders) can differ from that at the release site. Aseries of OSHA letters of interpretation clarifies whenand how the HAZWOPER standard applies to firstreceivers. This best practices document providesinformation useful to employers attempting to provideadequate protection for hospital-based first receiversduring mass casualty incidents involving hazardoussubstances.

Specifically, this best practices document coversprotection for first receivers during releases of chemi-cals, radiological particles, and biological agents(overt releases) that produce victims who may needdecontamination prior to administration of medicalcare. Although intended for mass casualty incidentsas they affect emergency department personnel atfixed hospitals, the basic principles and concepts ofthis guidance also apply to mobile casualty care facili-ties and temporary shelters, such as would be neces-sary in the event of a catastrophic incident involvingtens or hundreds of thousands of victims.

The scope of this best practices document doesnot include situations where the hospital (or tempo-rary facility) is the site of the release. Nor does itinclude infectious outbreaks for which victim decon-tamination is not necessary.

8 For the purposes of this guidance, OSHA uses the definitionof mass casualty provided by Barbera and Macintyre (2003): “Acombination of patient numbers and patient care requirementsthat challenges or exceeds a community’s ability to provideadequate patient care using day-to-day operations.”9 The term clinician refers to physicians, nurses, nurse practi-tioners, physicians’ assistants, and others.

10 HAZWOPER 29 CFR 1910.120. 11 First responders, including firefighters, law enforcement andemergency medical personnel, and many first receivers at pub-lic hospitals, are usually employees of local, municipal or stategovernments. Although Federal OSHA's standards andenforcement authority do not extend to such state and localgovernments, these employers and employees are covered bythe 26 states that operate OSHA-approved State Plans and, instates without State Plans, by the Environmental ProtectionAgency (EPA) with regard to HAZWOPER (29 CFR 1910.120).State Plan states set and enforce standards, such as the HAZ-WOPER and Respiratory Protection standards, which are identi-cal to or “at least as effective as” Federal OSHA standards, andtherefore may have more stringent or supplemental require-ments. EPA's parallel HAZWOPER Standard was adopted tocover emergency responders who would not be covered bythe OSHA standard, including volunteers who work for a gov-ernmental agency engaged in emergency response, such asfirefighters. For consistency, OSHA interprets the HAZWOPERStandard for the EPA. Federal OSHA administers the safety andhealth program for the private sector in the remaining statesand territories, and also retains authority with regard to safetyand health conditions for Federal employees throughout thenation.

Introduction

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DOCUMENT CONTENT AND ORGANIZATIONThis best practices document (1) provides informationto assist hospitals in selecting personal protectiveequipment (PPE) based on current interpretations ofOSHA standards, published literature, current hospitalpractices, stakeholder input, and the practical limita-tions of currently available respiratory protectivedevices and (2) consolidates OSHA standards andinterpretations on training needs of first receivers.These best practices build on health and safety pro-grams that hospitals already should have in placeunder existing OSHA regulations (such as those listedin Updating Emergency Management Plans at page32).

The section immediately following the introductionaddresses details concerning PPE selection. The wayin which hospitals can use best practices and therationale for OSHA’s conclusion on first receiver respi-ratory protection, glove selection, and protectiveclothing are all covered under the section “PersonalProtective Equipment.” Conclusions regarding per-sonal protective equipment draws on informationconcerning hazards likely encountered by firstreceivers and specifies a minimum level of PPE forprotecting first receivers against such hazards (Table3). Unless a community-specific hazard analysis iden-tifies unique hazards that first receivers are reason-ably anticipated to encounter and that require greater(or varied) PPE, an employer who meets the prerequi-sites detailed in Tables 1 and 2 for limiting exposurecan choose to rely on the PPE identified in Table 3 tocomply with relevant OSHA PPE standards. Of course,employers are not obligated to follow the guidance inTable 3; any employer can choose instead to performan independent hazard assessment that is sufficient to

identify the hazards that its employees are reasonablyanticipated to encounter, and then select PPE ade-quate to protect its employees against such hazards.Information on training first receivers appears in thefinal section. It also contains a summary of firstreceiver training (Table 4).

The appendices provide examples, which might beuseful to hospitals developing or upgrading emer-gency management plans (EMPs). Appendix A of thisbest practices document provides background infor-mation on how various aspects of a hospital’s prepa-ration, response, and recovery impact employee pro-tection during hazardous substance emergencies.Appendices B, C, and D list additional informationsources, while Appendices E through M offer exam-ples of procedures and equipment used in some hos-pitals. OSHA offers these examples for informationalpurposes only and does not recommend one optionover the many effective alternatives that exist.

OSHA recommends that this best practices docu-ment be used in conjunction with other availableemergency preparedness information sources, suchas those listed in Appendices C and D, and other refer-ences that may become available in the future.Footnotes indicating current Joint Commission onAccreditation of Healthcare Organizations (JCAHO)Standards for Emergency Management (which are further described in Section EC 1.4 of JCAHO’sComprehensive Accreditation Manual for Hospitals)appear at key points in the document. In publishingthis document, it is OSHA’s intent to provide usefulinformation that will assist hospitals and other health-care providers in taking appropriate steps to protectfirst receivers and other affected workers from exposureto chemical, biological, and radiological substances.

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Occupational Safety and Health Administration

This document is based on presently available information as well as current occupational safety and health pro-visions and standards. Employers should modify their procedures as appropriate when additional, relevantinformation becomes available or when modifications to Occupational Safety and Health Act (OSH Act) orJCAHO standards necessitate revision. The OSH Act requires employers to comply with hazard-specific safetyand health standards. In addition, pursuant to Section 5(a)(1), the General Duty Clause of the OSH Act, employ-ers must provide their employees with a workplace free from recognized hazards likely to cause death or seriousphysical harm. This document incorporates existing applicable regulatory provisions as well as non-mandatorywork practices and methods that may be implemented to further supplement employee protection against expo-sure to hazardous substances. OSHA has attempted to clearly distinguish between mandatory and recommend-ed work practices/methods within this document. Where regulations establish performance criteria for compli-ance, this document attempts to provide specific guidance that employers may use to adequately protectemployees and comply with these regulatory provisions. However, an alternative approach may be justifiedgiven specific workplace circumstances. This document does not enlarge or diminish an employer’s obligationsunder the OSH Act.

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PPE selection for first receivers has been a topic ofsignificant discussion (Hick et al., 2003a; Barbera andMacintyre, 2003; CA EMSA, 2003b; ECRI, 2002). At theroot of this discussion is the need for hospitals to pro-vide adequate protection for the reasonably anticipat-ed worst-case employee exposure scenario, despitehaving limited information regarding the nature of thesubstance with which victims may be contaminated(OSHA, 2002b). This lack of information challengeshospitals’ abilities to conduct the hazard assessmentson which PPE selection must be based.12

Despite many hospitals’ strong interest in poweredair-purifying respirators (PAPR) as a practical form ofrespiratory protection for first receivers in the HospitalDecontamination Zone, many knowledgeable sourcesavoid making specific PPE recommendations, butrather point out the advantages and disadvantages ofthe various options, or recommend appropriate PPE(JCAHO, 2001; Lehmann, 2002; Penn, 2002).13 Othersoffer stronger opinions. CA EMSA (2003a) promotesthe use of a multi-tiered approach to PPE. Burgess(1999), in an article published prior to more recent let-ters of interpretation specific to healthcare workers,indicates that OSHA requires Level B protection or self-contained breathing apparatus (SCBA) for unknownhazards, but points out there are substantial difficultiesfor healthcare workers who attempt to care for patientswhile wearing this type of equipment and also address-es the hazards of wearing SCBAs (e.g., slips, trips, falls,and overexertion, particularly for infrequent users).These sources demonstrate appropriate caution in theface of unknown contaminants of unknown concentra-tion. However, OSHA believes that the substantial bodyof recent information on first receivers’ actual experi-ences and probable exposure levels now allows moredefinitive guidance.

To assist hospitals, this section provides informa-tion that employers can use to provide a level of PPEthat reasonably can be expected to protect firstreceivers from a wide range of hazards. OSHA’s PPEselection guidance applies when the hazardous sub-stance is unknown and the possible exposure is strict-ly limited by: (1) the quantity of material associatedwith living victims; and (2) other specific conditions,policies, equipment, and procedures in place that willreduce employee exposure. These best practices arepreceded by instructions for using the document andby a discussion of the information considered indeveloping OSHA’s PPE selection.

USING OSHA’S BEST PRACTICES

Using OSHA’s Rationale for PPE Selection

and Hazard Assessment

In Tables 1, 2, and 3 of this document, OSHA outlinesprerequisite conditions necessary to limit first receiverexposure to unknown hazardous substances and pres-ents information that employers can use to provideadequate PPE for first receivers. The prerequisite con-ditions in the first two tables are designed to minimizethe exposure of first receivers and form part of thebasis for OSHA’s rationale for the PPE selection listedin Table 3. By implementing those prerequisites, hos-pitals can reduce the exposures of their own firstreceivers. Hospitals may then use the discussion inthis section in conducting the required hazard assess-ment, which must consider hazards unique to thecommunity in which they are located. In rare situa-tions, these employers will need to augment or modi-fy the PPE specified in Table 3 to provide adequateprotection against unique hazards identified in thecommunity-specific hazard analysis. Of course,employers are not obligated to follow the guidance inTable 3; any employer can choose instead to performan independent hazard assessment that is sufficient toidentify the hazards that its employees are reasonablyanticipated to encounter, and then select PPE ade-quate to protect its employees against such hazards.

Augmenting the PPE Selection to Address Specific

Hazards Identified by the Hazard Vulnerability

Analysis (HVA) and the Community

The best practices presented in this document indicatethe minimum PPE that OSHA anticipates generallywill be needed to protect first receivers faced with awide range of unknown hazards (providing the pre-

12 Hazard assessments for PPE are required under OSHA’sPersonal Protective Equipment standard – GeneralRequirements, 29 CFR 1910.132(d), or the equivalent State Planstandards.13 The Hospital Decontamination Zone includes any areaswhere the type and quantity of hazardous substance isunknown and where contaminated victims, contaminatedequipment, or contaminated waste may be present. It is rea-sonably anticipated that employees in this zone might haveexposure to contaminated victims, their belongings, equip-ment, or waste. This zone includes, but is not limited to, placeswhere initial triage and/or medical stabilization of possibly con-taminated victims occur, pre-decontamination waiting (staging)areas for victims, the actual decontamination area, and thepost-decontamination victim inspection area. This area willtypically end at the emergency department (ED) door. In otherdocuments this zone is sometimes called the “Warm Zone.”

Personal Protective Equipment

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requisite conditions in Tables 1 and 2 are met). How-ever, as with any generalized protection, OSHA’s PPEfor first receivers offers more protection against somehazards than others. When a hospital determines thatfirst receivers could reasonably anticipate encounter-ing a specific known hazard, the hospital also mustdetermine whether this generalized protection mustbe supplemented to more fully address that specifichazard.

Specifically, to finish the hazard assessment andPPE selection process, each hospital must consult itsown complete and updated HVA (required by JCAHO),as well as additional information available from thecommunity (e.g., the Local Emergency PlanningCommittees (LEPC)). JCAHO requires that hospitalsalso consider their anticipated roles and coordinateactivities with other emergency response agenciesand hospitals within the community. When thesesources point to a specific substance or situation fromwhich the hospital should protect its first receivers,the hospital must confirm that PPE selection provideseffective protection against that hazard. In rare situa-tions, the process of considering the HVA and com-munity-specific information will identify ways the hos-pital must augment the PPE specified in Table 3 forunknown hazards in order to help ensure protectionagainst specific known hazards (e.g., by tailoringglove selection to address an identified, specific haz-ard, or by stocking additional supplies, such as a spe-cific respirator cartridge known to protect the userfrom an identified, specific hazard).

Hospitals must adopt a more specialized level ofprotection (such as air-supplied respirators) if the hos-pital’s role, position in the community, or HVA indi-cates a higher level of protection is necessary (e.g.,if the hospital will field a HAZMAT team or provideother services at the release site, if the hospital isadjacent to a hazardous chemical storage facility thatcould subject first receivers to an environment imme-diately dangerous to life and health (IDLH), or if thehospital is the site of the incident).

RATIONALE FOR OSHA’S PERSONAL PROTECTIVE EQUIPMENT BEST PRACTICESThe following discussion reviews existing OSHA regu-lations, letters of interpretation, and published litera-ture relevant to the selection of PPE for healthcareworkers receiving contaminated victims. OSHA’s bestpractices on first receiver PPE appear at the end ofthis section in Tables 1, 2, and 3.

Respiratory Protection

Limited Quantity of Contaminant on Victims

A key factor supporting OSHA’s PPE best practices isthe limited amount of toxic substance to which firstreceivers might be exposed. Many recent sourcesnote that the quantity of contaminant on victims isrestricted. For example, OSHA has made a clear dis-tinction between the site where a hazardous sub-stance was released and hospital-based decontamina-tion facilities (OSHA, 1992a, 2002a). This distinction isimportant because it helps define the maximumamount of contaminant to which healthcare workersmight be exposed (i.e., the quantity of material on liv-ing victims and their possessions when they arrive atthe hospital). Horton et al. (2003) stated that duringvictim decontamination procedures the hazard tohealthcare workers is strictly from secondary expo-sure and “depends largely on the toxicity of the sub-stance on the victims’ hair, skin, and clothing; the con-centration of the substance; and the duration of con-tact [first receivers have] with the victim.”

The quantity of contaminant that healthcare workers might encounter can be dramatically lessthan the amount to which the victim was exposed orthat was originally deposited on the victim. Gas orvapor releases can expose victims to toxic concen-trations, but tend to evaporate and dissipate quickly.Georgopoulos et al. (2004) determined that 100 grams(approximately 4 ounces) of most moderately tohighly volatile substances that might be sprayed ona victim during a mass casualty incident would evap-orate within 5 minutes from the time the exposureoccurred. Unless the substance release occurs imme-diately adjacent to a hospital, it is not anticipated thatvictims will be able to reach the hospital within thatperiod of time, or the more realistic 10-minute periodthat Georgopoulos et al. (2004) used in the exposuremodel presented later in this section.14 Horton et al.(2003) agree, stating that substances released as gasor vapor “are not likely to pose a secondary contami-nation risk” to first receivers. It is important to note,however, that limited exposure might be possible. Inan isolated incident reviewed by these authors, unpro-tected healthcare workers experienced skin and respi-

14 Georgopoulos et al. (2004) suggest that “recognition of anevent, identification of transportation means, and transporta-tion to a healthcare facility are not expected to take less than 5minutes even under ideal circumstances.” The 10-minute(approximate) lag time can be reasonably assumed during amass casualty event involving chemical release, except incases where the release occurs immediately adjacent to thehospital (e.g., at a chemical plant next door to the hospital).

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ratory irritation from highly toxic volatile substances(chlorine gas) thought to have permeated victims’clothing.15 While an environment that is immediatelydangerous is possible, it is extremely unlikely that aliving victim could create an IDLH environment at areceiving hospital, particularly if contaminated cloth-ing is quickly removed and isolated, and the victim istreated and decontaminated in an area with adequateventilation.

Removal of victim’s clothing, or, better yet, decon-tamination of victims before they arrive at the hospitalhave a marked effect on the quantity of contaminantthat first receivers encounter. Pre-hospital decontami-nation can eliminate the risk of secondary contamina-tion (Horton et al., 2003). Removing contaminatedclothing can reduce the quantity of contaminant asso-ciated with victims by an estimated 75 to 90 percent(Macintyre et al., 2000; Vogt, 2002; USACHPPM,2003a).16 To control unnecessary exposure, Hospital Apromotes the use of prescribed procedures for firstresponders assisting victims to remove clothing. Theclothing is cut away using blunt-nose shears to elimi-nate stretching, flapping, wringing, or excessive han-dling of fabric that might contribute to worker expo-sure (or additional victim exposure).

Showering with tepid water and a liquid soap withgood surfactant properties is widely considered aneffective (and preferred) method for removing theremaining hazardous substance from victims’ skinand hair (Goozner et al, 2002; Macintyre et al., 2000).17

The U.S. Army promotes this method for chemicals(both chemical weapons and toxic industrial chemi-cals), radiological particles, and biological agents(USACHPPM, 2003a).18 In several cases involving sec-ondary exposure incidents reviewed by Horton et al.(2003), contaminated victims who caused injury to

healthcare workers were subsequently decontaminat-ed. No further injury to healthcare workers was men-tioned. See Procedures at page 43 for additional dis-cussion of decontamination procedures for unknowncontaminants. When the nature of the contaminant isknown, the hospital can adjust the decontaminationprocedures to best remove the specific hazard.

As a final step in minimizing first receiver expo-sure to hazardous substances, the accepted industrialhygiene practice is for the healthcare workers also toshower following contact with contaminated victimsand cleanse equipment as part of decontaminationprocedures. Hospital A uses a strict protocol for per-sonnel to decontaminate themselves while removinggloves, protective suits, boots, and hooded poweredair-purifying respirators (PAPRs). Hospital C includesdecontamination of the shower system and associat-ed equipment as part of those procedures.

Hospital Experience with Contaminated Victims

Several studies have reviewed public data and reportsregarding victims of hazardous materials emergenciesand associated secondary contamination of healthcareworkers. First receivers rarely reported adverse healtheffects. Those workers who experienced symptomswere unprotected and tended to have close, extendedcontact with the contaminated victims. Horton et al.(2003) evaluated data from the Agency for ToxicSubstances and Disease Registry (ATSDR) HazardousSubstance Emergency Events Surveillance (HSEES)system. Through 2001, the database had capturedinformation on over 44,000 hazardous materialsevents involving substances other than petroleumproducts.19 Although overall, healthcare workers werethe 11th most common group injured in hazardousmaterials incidents, Horton determined that eventsaffecting emergency department (ED) personnelappear to occur infrequently, representing only 0.215 This incident is described in Horton et al. (2003) as part of an

evaluation of hazardous materials incident data captured bythe Agency for Toxic Substances and Disease Registry (ATSDR)Hazardous Substance Emergency Events Surveillance (HSEES)system.16 The percentage of contaminant reduction depends on thetype of clothing the victim was wearing when exposed. Theestimates may be somewhat lower (down to 50 percent) forvictims wearing short pants or skirts and higher (up to 94 per-cent) for victims exposed to biological warfare agents whilewearing protective military uniforms (USACHPPM, 2003a).17 Many liquid soaps have good surfactant properties (abilityto cut grease) and are not excessively harsh on skin (e.g.,major brands of hand dishwashing soap, such as Joy, Ivory,Dawn, and others, as well as shampoos). This is the methodused by all seven hospitals interviewed for this project and isreportedly effective for all but the most tenacious substances.For example, the chemical weapon agent VX is difficult to washfrom skin.

18 A related practice of spraying a 0.5 percent solution ofhypochlorite (equivalent to a 10 percent solution of Chlorox®household bleach) may have value for deactivating biologicalagents, other than mycotoxins, and some chemical weaponsagents (mustard gas, organophosphates) if left in contact for aperiod of time (15 to 20 minutes). The solution might be usedto decontaminate facilities, but is no longer considered an opti-mal or necessary treatment for human skin (Macintyre et al.,2000). Sources agree that there is no substantive difference indecontamination methods for biological and chemical agents.19 Using information from the 16 states that participatedbetween 1995 and 2001, these authors determined that of the44,045 hazardous materials events reported, 2,562 events (5.8percent) involved victims who were transported to a hospital.Injuries to ED employees at the hospital were reported for sixof these 2,562 events (0.2 percent).

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percent of the 2,562 HSEES events in which victimswere transported to a hospital.20 Horton et al. (2003)also note that among the ED personnel injured, nonewore any form of protection at the time of the injury.Respiratory tract and eye irritation were the primarysymptoms and no employees required hospitalization.

A separate survey of ED evacuations at hospitals inthe state of Washington also found a low incidence ofsecondary contamination of ED staff. Over a 5-yearperiod, 101 hospitals reported only two evacuationincidents that also involved secondary contaminationof staff, while ED evacuations due to hazardous sub-stance incidents (usually caused by releases withinthe hospital) occurred 11 times.21 The victims werenot decontaminated prior to arrival at the hospital ineither of the cases involving secondary contaminationto staff (Burgess, 1999).

Walter et al. (2003) also reviewed municipal recordsto characterize hazardous materials responses. Theseauthors evaluated all fire department hazardous mate-rials reports, along with the associated emergencymedical services encounter forms and hospital recordsfor a mid-size metropolitan area (population 400,000).More than 70 percent of the hazardous materials inci-dents involved flammable materials (e.g., methanegas, diesel fuel, gasoline, and hydraulic oils), all of rela-tively low toxicity. Approximately 7 percent of the inci-dents involved highly toxic materials, all of which fellinto the categories of mercury, pesticides, andcyanides. An additional 5 percent of the events wereassociated with toxic gases (primarily carbon monox-ide, with a few cases of anhydrous ammonia or chlo-rine exposure). Corrosive materials accounted foranother 10 percent of the incidents and primarilyinvolved mineral acids and basic materials such aslime and sodium hydroxide.22 Walter found that thosepatients transported to the hospital were usually treat-ed for inhalation exposure to airborne toxicants, forwhich few required hospitalization. These findings

may explain the results of Horton et al. (2003) andBurgess (1999) who, as previously noted, identifiedfew injuries among healthcare workers who treatedvictims of hazardous materials incidents. Victimsexposed to gases or vapors are not anticipated to becontaminated with substantial quantities of thesematerials upon arrival at the hospital.

Hick et al. (2003a) reviewed the published literatureand some individual case reports to assess the risk ofcontaminated patients to healthcare workers in theU.S. and abroad. These cases included incidents inwhich healthcare workers were exposed to secondarycontamination, generally for periods of less than onehour.23 Hick et al. (2003a) concluded that “…a contami-nated patient presenting at the ED poses a definitehealth risk to providers. However, even without per-sonal protective equipment, the risks of significantinjury appear to be low, as reflected in this review andanalysis of published cases.” These authors foundthat the more serious injuries to healthcare workersare frequently associated with organophosphate com-pounds (e.g., sarin and certain pesticides), which are“extremely toxic, prone to off-gassing, and might haveprolonged clinical effects….” The affected healthcareworkers identified by the authors rarely used PPE.

Okumura et al. (1996) reported on the 1995 Tokyosubway sarin attack, in which one hospital received640 victims (80 percent self-referred), 107 of whomwere moderately injured and five were consideredseverely injured. Hick et al. (2003a) also reviewed theliterature describing this incident and noted that morethan 100 healthcare providers in Tokyo experiencedsymptoms (e.g., blurred vision) while treating victims.Of these, the most affected were several physicianswho spent up to 40 minutes attempting to resuscitatethe initial victims of the incident. The victims had notbeen decontaminated. These and other worker expo-sures were attributed to the failure of healthcareproviders to use PPE and the practice of placing still-clothed, contaminated victims in a poorly ventilatedwaiting area.

It is interesting to note that although sarin (a noto-rious chemical warfare agent) affected many of thehealthcare providers, all exposed providers at one ofthe primary receiving hospitals were reportedly ableto continue their duties (Okumura et al., 1996). In the

20 ED personnel accounted for about half of all healthcareworkers injured. Other healthcare workers in the group includ-ed medical examiners in an autopsy room, coroner’s assis-tants, a hospital worker at a highway rest area, and hospitalemployees injured when substances such as xylene and forma-lin were released in the hospital (“injuries were not the resultof secondary contamination”).21 This study only evaluated information on incidents thatcaused ED evacuation and did not consider other incidents thatmight have involved contaminated patients. The actual num-ber of ED evacuation incidents may have been slightly higherdue to under-reporting. 22 Hazardous substances in miscellaneous categories account-ed for the remainder of the reported incidents.

23 Secondary exposures in the studies reviewed by Hick et al.(2003a) involved substances such as organophosphates(including sarin), hydrofluoric acid, pepper spray, chlorine gas,mixed solvents from methamphetamine laboratories, ethyl-dichlorosilane, and aluminum phosphide.

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Tokyo terrorism incident, although victims’ clothingwas not removed and continued to be a source ofcontamination, unprotected first receivers experi-enced only limited exposures.24 It is reasonable toanticipate that healthcare worker exposures mighthave been dramatically reduced by a combination ofremoving victims contaminated clothing, improvingventilation in patient waiting areas, and using PPE.

Exposure Modeling

Two studies conducted modeling of various phases ofthe victim disrobing and decontamination process inorder to characterize first receiver exposure levels andevaluate the need for respiratory protection. Thesestudies point out the need for a carefully developedand implemented EMP that includes hazard-reducingwork practices, appropriate respiratory protection, andfull body protection. In the first study, Schultz et al.(1995) collected air samples in the breathing zone oftwo healthcare workers during decontamination activ-ities.25 The test took place in an unventilated room,where the workers removed the simulated non-ambu-latory patients’ clothing and cleaned the skin usingdry brushing to remove particles.26

The test periods included 5 minutes with the victimresting on a decontamination cart (to simulate a delayin clothing removal and decontamination), 2.5 min-utes during which the healthcare workers cut awayvictims’ clothing and placed it in a sealed container,and approximately 3 minutes of simulated skin clean-ing. This latter activity generated visible dust duringparticulate trials.27 The solvents evaporated complete-ly during the 10-minute test periods and victim clean-ing was not required for these agents. Healthcareworker exposure levels for dust ranged from 1.98 to4.28 milligrams per cubic meter of air (mg/m3), whileresults for p-xylene ranged from 18 to 148 parts per

million (ppm) and acetone concentrations were 185 to459 ppm. The authors concluded that exposure levelswere statistically lower than the applicable short-termexposure limits for these moderately toxic industrialchemicals; however, due to the uncertainties of haz-ardous materials management, “use of respiratoryprotective equipment should be continued.”

In contrast to Schultz et al. (1995), which evaluatedan industrial chemical of moderate toxicity,Georgopoulos et al. (2004) used a probability modelto predict the level of respiratory protection thatdecontamination hospital staff would require to limittheir exposure to several highly toxic industrial chemi-cals (chlorine, phosgene, and cyanide) and chemicalweapons agents (nerve and blister agents). Themodel takes into account the substance’s relative toxi-city, vapor pressure, and dispersion characteristics, aswell as the probable amount and distribution of con-taminant on the victim, and the amount of time thesubstance would require to evaporate from the victim.The model also considered the number of victims, thelength of time between the victims’ exposure andarrival at the hospital, atmospheric conditions, andhow soon after arrival the victims’ contaminatedclothing can be removed. Using Monte Carlo analysisand parameters set to consider extreme worst-casescenarios, the authors concluded that if contaminatedclothing remains an ongoing source of contaminationover a period of 6 hours of constant exposure, lessthan 2 percent of healthcare workers would beexposed to levels of sarin that would exceed the pro-tection offered by a respirator providing at least 1,000-fold protection.28 This percentage dropped wheninputs associated with more likely scenarios were

24 At a second Tokyo hospital, however, five of the most seri-ously exposed healthcare workers did require injection of anti-dote; although, they were able to continue to provide medicalcare (Nozaki et al., 1995).25 Investigators used an adult size plastic mannequin dressedin lightweight cotton clothing and contaminated with either anindustrial solvent (800 milliliters [ml] acetone or p-xylene inmultiple tests) or respirable size metal oxide particulates. The800 ml represented the greatest amount of solvent the victimcould bring to the room—that was the amount that completelysaturated the clothes when placed in a container.26 The room measured 16 by 20 feet with a 10-foot ceiling andair temperature was reportedly 65º F.27 Macintyre et al. (2000) suggest vacuuming as an alternativeto dry brushing victims contaminated with water-reactive dust.

28 In this study, parameters for initial modeling of the maxi-mum exposure that can reasonably be expected in a terroristattack included a distribution of between 10 and 100 grams ofchemical agent deposited over a mean of 1 square meter of sur-face area on 20 to 25 percent of the victims; lag time from initialdissemination of the agent to arrival of the victim at the hospi-tals represented with both truncated normal and an exponentialdistribution (mean value of 10 minutes); an air flow velocity dis-tribution with a mean of 60 meters per minute across the victim,with chemical agent mixing occurring in an air column of 1square meter cross-sectional area; and each first receiver direct-ly participating constantly in a six-hour decontaminationprocess. The healthcare worker was considered protected if thedose the worker would receive during 6 hours of continuousdecontamination activity was less than the value of 2.1 mg-min/m3 for sarin. This concentration is the equivalent of the 60-minute National Research Council Acute Exposure GuidelineLevels (AEGL-2) for sarin of 0.035 mg/m3 (multiplied by 60 min-utes) (USACHPPM, 2003b). The Georgopoulos study shows thatsome transient effects and impairment might occur, but perma-nent health effects are highly unlikely.

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used (e.g., increased evaporation transfer rate orincreased lag time before the victim reached the hos-pital). Furthermore, related analysis showed that ifcontaminated clothing is removed immediately whenthe victim arrives at the hospital, “the level of sarinexposure to a healthcare worker would be negligible”and adequate protection would be provided by airpurifying respirators with an assigned protection fac-tor (APF) of 1,000.29

If correctly selected, fitted, used, and maintained,respiratory protective equipment reduces significantlythe effective exposure level that an employee experi-ences. An employee wearing a respirator that offers aprotection factor of 1,000 will breathe air that containsno more than 1/1,000 (or 0.1 percent) of the contami-nant level outside the respirator. OSHA recently pro-posed an APF of 1,000 for certain designs of hood/hel-met respirators.30, 31 Full facepiece and hood/helmetsupplied air respirators (excluding loose-fitting face-pieces) are also assigned an APF of 1,000 in the pro-posed rule (Federal Register, 2003 (68 FR 34035)).32

The combination of high efficiency (HE) particulatefilters plus organic vapor (OV) cartridges currentlyavailable for PAPRs will protect against many of theairborne hazards that first receivers might encounter(e.g., toxic dusts, biological agents, radioactive partic-ulates, organophosphates and other pesticides, andsolvents). Acid gas cartridges add an additional levelof protection from gases such as chlorine, which gen-erally will dissipate before victims arrive at the hospi-tal, but which have been implicated in at least onecase of healthcare worker injury.33 It is not anticipatedthat first receivers would benefit from cartridges that

remove carbon monoxide from air. Despite the num-ber of carbon monoxide victims treated at hospitals,there are no reported cases of healthcare workersbeing injured through secondary contamination fromvictims of carbon monoxide poisoning (Horton et al.,2003; Hick et al, 2003a; Walter et al., 2003).

As an applied example, Hospital A used some ofthese modeling techniques to complement a detailedHVA, a comprehensive staff training program, and adetailed EMP that makes safety and exposure reduc-tion strong priorities.34 This modeling allowedHospital A to determine that there was not a need forrespiratory protection greater than a hooded poweredair purifying respirator [PAPR], fitted with high effi-ciency dust, organic vapor, and acid gas cartridges.The hospital determined that employees need to beprotected from skin contact with the contaminant.Thus, individuals involved in decontaminating victimsat this hospital wear PAPRs, splash-resistant suits, adouble layer of gloves, and chemical-protective boots.Openings to the suits are closed with tape to create abarrier.

Gloves and Boots

No single glove or boot material will protect againstevery substance. Most glove manufacturers offerdetailed guides to glove materials and their chemicalresistance. Butyl rubber gloves generally provide bet-ter protection than nitrile gloves for chemical warfareagents and most toxic industrial chemicals that aremore likely to be involved in a terrorist incident,although the converse applies to some industrialchemicals. Foil-based gloves are highly resistant to awide variety of hazardous substances and could alsobe considered when determining an appropriate pro-tective ensemble. Hospitals must select materials thatcover the specific substances that the hospital hasdetermined first receivers reasonably might encounter.However, given the broad scope of potential contami-nants, OSHA considers it of vital importance for hospi-tals also to select materials that protect against a widerange of substances. A double layer of gloves, made oftwo different materials, or foil-based gloves resist thebroadest range of chemicals.

In general, the same material selected for gloveswill also be appropriate for boots. Because boot wallstend to be thicker than gloves, boots of any material

29 Sarin was selected for this model because it has a moderatevapor pressure (similar to water) and thus would not necessar-ily evaporate before the victim could reach the hospital.Additionally, the substance does off-gas to an extent that cancause injury to healthcare workers. Finally, among chemicalsubstances with vapor pressures in this range, sarin wasselected as the most toxic. For purposes of comparison, NIOSH(2003) publishes vapor pressure levels for numerous industrialchemicals.30 This provision is part of a proposed rule (68 FR 34035, June6, 2003); the APF provisions that OSHA eventually developsmay differ substantially from those in the proposed rule.31 Respirator manufacturers must be able to show test resultsindicating the respirator meets specified criteria.32 For comparison, a non-powered full facepiece air-purifyingrespirator has an APF of 50, while SCBA is assigned a protec-tion factor of 10,000. 33 The contaminant might have been trapped in victims’ cloth-ing (Horton et al., 2003). It is reasonable to anticipate thatexposures would have been eliminated if the victim’s clothinghad been removed in a well-ventilated space (or outdoors)immediately upon arrival at the hospital.

34 See the acknowledgments at the beginning of this docu-ment for a brief statement regarding the hospitals interviewedfor this guidance.

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are likely to be more protective than gloves of thesame material.

A combination of gloves, for example, butyl glovesworn over inner nitrile gloves, are often the bestoption for use by hospital workers during emergen-cies and mass casualties involving hazardous sub-stances. However, hospitals are advised to select thecombination that best meet their specific needs.

Glove thickness is measured in mils, with a highernumber of mils indicating a thicker glove. Using com-mon examples, exam gloves are often approximately4 mil, while general-purpose household (kitchen)gloves are 12–16 mil, and heavy industrial glovesmight be 20 to 30 mil.

Depending on the dexterity needed by the hospitalworker, the glove selection can be modified to allowfor the use of a glove combination that is thinner thanthat usually recommended for the best protection. Asan example, the U.S. Army Center for HealthPromotion and Preventive Medicine (USACHPPM) rec-ommends that hospital personnel working with vic-tims potentially contaminated with chemical warfareagents or toxic industrial chemicals wear a combina-tion of chemical protective gloves, such as butyl rub-ber gloves over inner nitrile gloves (USACHPPM,2003a).35 Because thicker gloves offer greater protec-tion, USACHPPM recommends a butyl glove with aminimum thickness of 14 mil (over a 4 or 5 mil nitrile

glove). However, with increased thickness comesgreater loss of manual dexterity. When advancedmedical procedures must be performed before decon-tamination, thicker gloves might be too awkward, and,therefore, it might be necessary to use a butyl rubberglove of 7 mil over the nitrile glove, or a 14 mil butylrubber glove alone (USACHPPM, 2003a). If sterility isrequired and decontamination is not possible beforeprocedures, a double layer of disposable 4 to 5 milnitrile gloves might be the best option (USACHPPM,2003a). Not all sources recommend double gloves;for example, the U.S. Army Soldier and BiologicalChemical Command’s (SBCCOM) Domestic Prepared-ness Program (DPP) recommends butyl rubber glovesfor personnel performing decontamination operationsand casualty care (SBCCOM, 2000a). Among the ster-ile gloves readily available, those made of nitrile offerthe best resistance to the widest range of substances(but not all). Note that thinner gloves deteriorate (tearand rip) more rapidly than thicker gloves. When thin-ner gloves must be used, they should be changed fre-quently.

Hendler et al. (2000), as cited in USACHPPM(2003a), conducted a study to determine the effect offull PPE (including 12-mil “tactile” gloves and a fullfacepiece mask) on intubation performance. Clinicianswearing this equipment could perform endotrachealintubation effectively (i.e., the tube was inserted insufficient time), but the procedure did take longerthan it would have without PPE. Intubation delayswould cause subsequent decontamination proceduresand medical treatment to be delayed by a correspon-ding amount of time.

Protective Garments

The optimal garment material for first receivers willprotect against a wide range of chemicals in liquid,solid, or vapor form (phase). Because first receiversmight become contaminated with liquid or solid (dust)contaminants through physical contact with a contam-inated victim, the ideal fabric will repel chemicals dur-ing incidental contact (protection from gases is lessimportant because, as shown earlier, gases generallywill dissipate before a victim arrives at the hospital).Additionally, the optimal garment will restrict the pas-sage of vapors, both through the suit fabric andthrough openings in the suit. Finally, optimal clothingis also sufficiently flexible, durable, and lightweightfor long-term wear (up to several hours) during physi-cally active work.

35 SBCCOM tested several glove types. Results from two dif-ferent studies are presented here as examples of the informa-tion available on breakthrough times. However, additional testscontinue to be performed. Consult glove manufacturers for themost recent information. In their first study, SBCCOM testedeleven glove designs (including butyl, neoprene, and nitrile)for breakthrough times when exposed to concentratedMustard (blister agent) or Sarin (nerve agent). Breakthroughtimes were dependent on material and thickness. A 30 mil BestButyl glove had a breakthrough time of 810 minutes forMustard and greater than 1440 minutes for Sarin. MAPANeoprene gloves (mil not stated) had a breakthrough time of298 minutes for Mustard and greater than 1440 minutes forSarin. Ansell Edmont TNT Nitrile gloves [4 mil] had a break-through time of 20 minutes for Mustard and 106 minutes forSarin. Ansell Edmont Sol-Vex (Nitrile) [15 mil] had a break-through time of 109 minutes for Mustard and greater than 1440minutes for Sarin. Test data revealed that the chemical protec-tive glove designs can protect wearers from liquid chemicalwarfare agents (SBCCOM, 2001a). In the second study, SBC-COM tested four glove designs (including butyl and nitrile) forbreakthrough times when exposed to Mustard (blister agent)or Sarin (nerve agent). Breakthrough times were dependent onmaterial and thickness. N-Dex Disposable Nitrile gloves (4 mil)had a breakthrough time of 53 minutes for Mustard and 51minutes for Sarin. North Butyl gloves (20 mil) had a break-through time of greater than 1440 minutes for both Mustardand Sarin. Test data revealed that the chemical protectiveglove designs can protect wearers from liquid chemical war-fare agents (SBCCOM, 2001b).

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Manufacturers produce a variety of suit fabrics anddesigns, and several commercially available broad-spectrum protective fabrics might be appropriate,depending on the situations and hazards that the hos-pital anticipates first receivers reasonably might beexpected to encounter. While OSHA does not test,endorse, or recommend specific products, examplesof such products include: Tyvek® F, Tychem® CPF3,CPF4, Tychem® BR, Tychem® LV, Tychem® SL, Zytron®

100, Zytron® 200, Zytron® 300, Zytron® 400, Zytron®

500, and Zytron® 600, ProVent® 10,000, and DuraVent®

2.8. Before selecting materials, contact the manufac-turer for specific application guidance.

Fabric and suit manufacturers can provide labora-tory-testing information regarding specific materials.For example, Tyvek® F has been tested extensivelyby military organizations and accredited testing labo-ratories.36 As another example, the SBCCOM DPP test-ed vapor-blocking properties of six different protectivesuits in a simulated, high-vapor environment. In theresults tabulated below, the Tyvek® F suite (ProTechmodel) offered a protection factor of 42 (vapor levelsoutside the suit were 42 times higher than inside thesuit), which was approximately twice the protectionthan was provided by the next best performing suits.Traditional Tyvek® (protection factor of 4) was twice asprotective as a standard police uniform (protectionfactor of 2). These suits were tested by placing sen-sors for the test vapor under the suits at 17 specificbody locations. Volunteers wore the protective gearwhile performing the activities normally associatedwith an actual first responder chemical response (butdid not involve physical acts, such as patient handling,that would likely be required of first receivers) (SBC-COM, 2003).

Figure 1. Results of Simulation Tests on

Several Chemical Suits

Suit Configuration # Suits Tested Protection Factor

Standard [Police] Uniform 2 2

Tyvek® Protective Wear Suit 4 4

Tychem® 9400 Protective Suit 4 17

Kappler® CPF4 Protective Suit 4 18

Tychem® SL Protective Suit 5 24

Tyvek® ProTech F Protective Suit 5 42

(Source: SBCCOM, 2003)

The ability of protective garment fabric to with-stand physical abrasion and tearing is also important.When assisting non-ambulatory victims, first receiversmight subject the protective garments to physicalstresses that should be considered in garment selec-tion. The National Fire Protection Association (NFPA)in NFPA Standard No. 1994 on Protective Ensemblefor Chemical/Biological Terrorism Incidents offers crite-ria for evaluating performance of protective garments,including detailed specifications for bursting, punc-ture, and tear resistance, as well as garment seamspecifications (NFPA, 2001). [Editorial note: Previousversions of this Best Practices document made specif-ic reference to NFPA 1994 Classes 2 and 3. This refer-ence has been removed.]

CONCLUSIONS REGARDING PERSONAL PROTECTIVE EQUIPMENTEvidence in the U.S. and abroad shows that unpro-tected healthcare workers can be injured by second-ary exposure to hazardous substances when theytreat contaminated patients. However, OSHA con-cludes that hospitals that make a conscientious effortcan limit the secondary exposure of healthcare work-ers to a level at which chemical protective clothing(including gloves, boots, and garments with openingstaped closed) and PAPRs will provide adequate pro-tection from a wide range of hazardous substances towhich first receivers most likely could be exposed.This conclusion is based on the infrequency withwhich healthcare workers have been affected (despitethe numerous hazardous substance incidents), theexperiences of hospitals treating contaminated vic-tims, the nature of the injuries healthcare workerssustain when they are affected (during both acts ofterrorism and accidental releases), and the exposuremodels described above. OSHA believes that the1,000-fold protection factor that has been attained by

36 Independent accredited testing laboratories conducted permeation tests on Tyvek® F for Dupont. The breakthroughtimes for the chemical warfare agents, Mustard, Tabun, Sarin,Soman, and VX, exceeded 720 minutes. The breakthrough time for Lewisite was 360 minutes. The breakthrough times for industrial chemicals of special concern, Chlorine,Formaldehyde (Formalin solution), Hydrochloric Acid (37%),and Concentrated Sulfuric Acid was greater than 480 minutes.The breakthrough time for Ammonia was 79 minutes, forEthylene Oxide 65 minutes, for Fuming Nitric Acid 14 minutes,for Sulfur Dioxide 38 minutes, and for Hydrogen Fluoride per-meation was immediate (DuPont, 2003). Additionally, TNOLaboratories in the Netherlands tested and certified Tyvek® F,having passed all the standard North American TreatyOrganization (NATO) tests for chemical warfare protection(DuPont, 2002).

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certain PAPRs in simulated workplace conditions, incombination with protective gloves, boots, and gar-ments with openings taped closed, will be adequateto protect first receivers who are decontaminating vic-tims.37 Government experts, researchers, and hospitalsalike offer broad support for the use of PAPRs andchemical protective clothing (including gloves, boots,and suits with the openings taped closed) for firstreceivers performing decontamination activities (Hicket al., 2003a; Georgopoulos et al., 2004; Macintyre etal., 2000; MMWR, 2001). Furthermore, OSHA believesthe decontamination process itself, along with ade-quate employee training, will prevent injury to EDstaff working in the Hospital Post-decontaminationZone.38

Based on information gathered from a wide vari-ety of sources, OSHA has concluded that the PPEspecified in Table 3 will provide adequate protectionfor first receivers exposed to unknown hazardous sub-stances in most circumstances. Although applicable toa wide range of hospitals, the guidance in Table 3 forminimum first receiver PPE is conditional – to limitfirst receiver exposures to levels at which the PPEspecified in Table 3 will provide effective protection,hospitals must meet the specified prerequisite condi-tions of eligibility set forth in Tables 1 and 2.Employers who meet the prerequisites in Tables 1 and2 may use this best practices document as the OSHA-required generalized hazard assessment. Suchemployers may choose to rely on the PPE specified inTable 3 to comply with relevant OSHA standards andto provide effective protection for first receiversagainst a wide range of hazardous substances.However, such employers also must conduct a hazardassessment that considers hazards unique to the com-munity in which they are located. In rare situations,these employers will need to augment or modify thePPE specified in Table 3 to provide adequate protec-tion against unique hazards identified in the commu-nity-specific hazard analysis. Of course, employers arenot obligated to follow the guidance in Table 3; anyemployer can choose instead to perform an independ-ent hazard assessment that is sufficient to identify thehazards that its employees are reasonably anticipated

to encounter, and then select PPE adequate to protectits employees against such hazards.

OSHA believes that hospitals are becoming in-creasingly prepared for mass casualty incidentsinvolving unidentified hazardous substances. As aresult, OSHA anticipates that many (and eventuallymost) hospitals will meet the conditions in Tables 1and 2 that will help them manage secondary expo-sures such that employees can be effectively protect-ed when using the first receiver PPE presented inTable 3. Recent incidents (including the World TradeCenter and anthrax attacks) and current JCAHOrequirements provide hospitals with strong incentiveto take the necessary steps to prepare themselves andtheir staff to function safely during mass casualty inci-dents involving hazardous substance releases. Manyof the JCAHO requirements help hospitals better iden-tify the actual conditions that they might face in anemergency, which in turn allows the hospitals to makerealistic plans for managing emergencies in a waythat minimizes the risk to employees. The JCAHOrequirements, along with the hospital’s commitmentto maintaining JCAHO accreditation and OSHA com-pliance, provide the basis for conducting detailedHVAs, identifying the hospital’s role in the community,coordinating plans with other organizations, conduct-ing drills to test all phases of preparedness, trainingpersonnel, and implementing PPE and respiratoryprotection programs. The additional exposure-limitingconditions, such as removing and safely containingcontaminated clothing and other personal items assoon as victims arrive at the hospital, are primarilyprocedural and can be addressed through standardoperating procedures and clear communication withvictims and hospital staff.

OSHA concludes that PAPRs with helmet/hoodsare a practical choice for first receivers. Helmet/hoodPAPRs require no fit testing, can be worn by employ-ees with facial hair and eyeglasses, and are generallyconsidered by most workers to be more comfortablethan negative pressure APRs (see also Appendix E fora comparison of the relative advantages of variousfacepiece styles).39 Hospitals that take the steps out-lined in Tables 1 and 2 will limit the exposures of firstreceivers to a level against which PAPRs will normallyoffer suitable protection. Other respirators that pro-vide an APF of 1,000 or higher are also alternatives.

OSHA recommends PAPRs to ensure the appropri-ate level of protection for situations when the haz-

37 In a 2003 Federal Register entry, OSHA proposed an APF of1,000 for some models of PAPR (68 FR 34035, June 6, 2003).38 The Hospital Post-decontamination Zone is an area consid-ered uncontaminated. Equipment and personnel are notexpected to become contaminated in this area. At a hospitalreceiving contaminated victims, the Hospital Post-decontami-nation Zone includes the ED (unless contaminated). In otherdocuments this zone is sometimes called the “Cold Zone.” 39 Tight-fitting respirators do require fit testing.

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ardous substance is unknown and unquantified. Non-powered APRs have a role in protecting first receiverswhen the hazardous substance has been identifiedand quantified. First receivers may use such respira-tors after accurate information confirms that a nega-tive pressure respirator will adequately protect thewearer from the identified inhalation hazard.

Any respiratory protection for first receivers mustbe included in a formal written respiratory protectionprogram, as required by 29 CFR 1910.134 (RespiratoryProtection), or the parallel State Plan standards.Hospitals can integrate the respirators into their exist-ing respiratory protection program, which mustinclude the following elements:

• Procedures for selecting respirators for use in theworkplace.

• Medical evaluations of employees required touse respirators.

• Fit testing procedures for tight-fitting respirators.

• Procedures for proper use of respirators in rou-tine and reasonably anticipated scenarios.

• Procedures and schedules for cleaning, disinfect-ing, storing, inspecting, repairing, discarding,and otherwise maintaining respirators.

• Procedures for establishing and implementingrespirator chemical cartridge change schedules.

• Procedures to ensure adequate air quality, quan-tity, and flow of breathing air for atmosphere-supplying respirators.

• Training of employees in the respiratory hazardsto which they are potentially exposed during rou-tine and emergency situations.

First Receiver Hospital Decontamination Zones

OSHA has found it appropriate to define two function-al zones during hospital-based decontamination activ-ities. These zones, which guide the application ofOSHA’s recommendations, are:

• Hospital Decontamination Zone

• Hospital Post-decontamination Zone

The Hospital Decontamination Zone includes anyareas where the type and quantity of hazardous sub-stance is unknown and where contaminated victims,contaminated equipment, or contaminated waste maybe present. It is reasonably anticipated that employ-ees in this zone might have exposure to contaminatedvictims, their belongings, equipment, or waste. Thiszone includes, but is not limited to, places where ini-

tial triage and/or medical stabilization of possibly con-taminated victims occur, pre-decontamination waiting(staging) areas for victims, the actual decontaminationarea, and the post-decontamination victim inspectionarea. This area will typically end at the ED door. Inother documents this zone is sometimes called the“Warm Zone.”

The Hospital Post-decontamination Zone is an areaconsidered uncontaminated. Equipment and person-nel are not expected to become contaminated in thisarea. At a hospital receiving contaminated victims, theHospital Post-decontamination Zone includes the ED(unless contaminated). In other documents this zoneis sometimes called the “Cold Zone.”

PPE Table and Tables Listing Prerequisite Conditions

for Specified PPE

The following pages contain three tables. The firsttwo, Tables 1 and 2, list steps that hospitals must takeor conditions that must exist before relying upon thePPE specified in Table 3. These steps and conditionshelp limit employee exposures and are necessary toensure that the PPE for both zones listed in Table 3will adequately protect employees. In other words,OSHA has determined that the minimum first receiverPPE outlined in Table 3 should protect healthcareworkers as they care for contaminated victims ofmass casualty incidents within the two zones; howev-er, hospitals need to meet certain exposure-limitingconditions (outlined in Tables 1 and 2) to ensure thatemployees are adequately protected from all reason-ably foreseeable hazards. Many hospitals can, or willsoon be able to, meet these conditions, many ofwhich parallel existing JCAHO and OSHA (OSHA-approved State Plan) requirements. These PPE bestpractices are applicable to all hospitals that mightreceive victims contaminated with unknown sub-stances; however, hospitals must complete the hazardassessment process and tailor the PPE selection toalso address specific hazards they might reasonablybe anticipated to encounter. Additionally, some hospi-tals may determine that an alternative mix of PPE isappropriate for their particular situations. Theseoptions include using more protective PPE (to performspecialized activities or when conditions in Tables 1and 2 cannot be met), or conducting an independenthazard assessment to support an alternative PPEselection.

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Table 1. Hospital Decontamination Zone

Conditions Necessary for Hospitals to Rely on the

Personal Protective Equipment (PPE) Selection Presented in Table 3A,B

1. Thorough and complete hazard vulnerability analysis (HVA) and emergency management plan (EMP), which consider community input, have been conducted/developed, and have been updatedwithin the past year.

2. The EMP includes plans to assist the numbers of victims that the community anticipates might seek treatment at this hospital, keeping in mind that the vast majority of victims may self-refer to the nearest hospital.

3. Preparations specified in the EMP have been implemented (e.g., employee training, equipment selection, maintenance, and a respiratory protection program).

4. The EMP includes methods for handling the numbers of ambulatory and non-ambulatory victims anticipated by the community.

5. The hazardous substance was not released in close proximity to the hospital, and the lapse time between the victims’ exposure and victims’ arrival at the hospital exceeds approximately 10 min-utes, thereby permitting substantial levels of gases and vapors from volatile substances time to dissipate.C

6. Victims’ contaminated clothing and possessions are promptly removed and contained (e.g., in an approved hazardous waste container that is isolated outdoors), and decontamination is initiated promptly upon arrival at the hospital. Hospital EMP includes shelter, tepid water, soap, privacy, and coverings to promote victim compliance with decontamination procedures.

7. EMP procedures are in place to ensure that contaminated medical waste and waste water do not become a secondary source of employee exposure.

And8. The decontamination system and pre-decontamination victim waiting areas are designed and

used in a manner that promotes constant fresh air circulation through the system to limit haz-ardous substance accumulation.D Air exchange from a clean source has been considered in the design of fully enclosed systems (i.e., through consultation with a professional engineer or certi-fied industrial hygienist) and air is not re-circulated.

A The Hospital Decontamination Zone includes any areaswhere the type and quantity of hazardous substance isunknown and where contaminated victims, contaminatedequipment, or contaminated waste may be present. It is rea-sonably anticipated that employees in this zone might haveexposure to contaminated victims, their belongings, equip-ment, or waste. This zone includes, but is not limited to, placeswhere initial triage and/or medical stabilization of possiblycontaminated victims occur, pre-decontamination waiting(staging) areas for victims, the actual decontamination area,and the post-decontamination victim inspection area. Thisarea will typically end at the emergency department (ED) door.In other documents this zone is sometimes called the “WarmZone.”B Hospitals that do not meet these conditions must use moreprotective PPE or conduct a detailed hazard assessment tosupport a different selection.

C Note: Georgopoulos et al. (2004) suggest that “recognitionof an event, identification of transportation means, and trans-portation to a healthcare facility are not expected to take lessthan 5 minutes even under ideal circumstances.” The 10-minute (approximate) lag time can be reasonably assumedduring a mass casualty event involving chemical release,except in cases where the release occurs immediately adjacentto the hospital (e.g., at a chemical factory next door to the hos-pital). This number of minutes is approximate and intended toprovide guidance regarding what might be considered “imme-diately adjacent.”D Georgopoulos et al. (2004) recommend using fans to provideair movement.

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Table 2. Hospital Post-decontamination Zone

Conditions Necessary for Hospitals to Rely on the

Personal Protective Equipment (PPE) Selection Presented in Table 3E,F

1. Emergency management plan (EMP) is developed and followed in a way that minimizes the emergency department (ED) personnel’s reasonably anticipated contact with contaminated victims (e.g., with drills that test communication between the hospital and emergency responders at the incident site to reduce the likelihood of unanticipated victims).

2. Decontamination system (in the Hospital Decontamination Zone) and hospital security can be activated promptly to minimize the chance that victims will enter the ED and contact unprotected staff prior to decontamination.

3. EMP procedures specify that unannounced victims (once identified as possibly contaminated) disrobe in the appropriate decontamination area (not the ED) and follow hospital decontamination procedures before admission (or re-admission) to the ED.

4. Victims in this area were previously decontaminated by a shower with soap and water, including a minimum of 5 minutes under running water. Shower instructions are clearly presented and enforced. Shower facility encourages victim compliance (e.g., shelter, tepid water, reasonable degree of privacy).

5. EMP procedures clearly specify actions ED clerks or staff will take if they suspect a patient is contaminated. For example: (1) do not physically contact the patient, (2) immediately notify supervisor and safety officer of possible hospital contamination, and (3) allow qualified personnel to isolate and decontaminate the victim.

And

6. The EMP requires that if the ED becomes contaminated, that space is no longer eligible to be considered a Hospital Post-decontamination Zone. Instead, it should be considered contaminated and all employees working in this area should use PPE as described for the Hospital Decontami- nation Zone (see Table 3).

E The Hospital Post-decontamination Zone is an area consid-ered uncontaminated. Equipment and personnel are notexpected to become contaminated in this area. At a hospitalreceiving contaminated victims, the Hospital Post-decontami-nation Zone includes the ED (unless contaminated). In otherdocuments this zone is sometimes called the “Cold Zone.”F Hospitals that do not meet these conditions must use moreprotective PPE or conduct a detailed hazard assessment tosupport a different selection.

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Table 3. Minimum Personal Protective Equipment (PPE)

for Hospital-based First Receivers of Victims from Mass Casualty Incidents

Involving the Release of Unknown Hazardous Substances

SCOPE AND LIMITATIONS

This Table applies when:

• The hospital is not the release site.G • The identity of the hazardous substance is unknown.H

• Prerequisite conditions of hospital eligibility are already met (Tables 1 and 2).

Note: This table is part of, and intended to be used with, the document entitled OSHA Best Practices for Hospital-based First Receivers of Victims from Mass Casualty Incidents Involving the Release of Hazardous Substances.

ZONE MINIMUM PPE

Hospital Decontamination Zone I

• All employees in this zone

(Includes, but not limited to, any of the following employees: decontamination team members, clinicians, set-up crew, cleanup crew, security staff, and patient tracking clerks.)

Hospital Post-decontamination Zone M

• All employees in this zone • Normal work clothes and PPE, as necessary, for infection control purposes (e.g., gloves, gown, appropriate respirator).

• Powered air-purifying respirator (PAPR) that provides a protec-tion factor of 1,000.J The respirator must be NIOSH-approved.K

• Combination 99.97% high-efficiency particulate air (HEPA)/organic vapor/acid gas respirator cartridges (also NIOSH-approved).

• Double layer protective gloves.L

• Chemical resistant suit.• Head covering and eye/face protection

(if not part of the respirator).• Chemical-protective boots.• Suit openings sealed with tape.

G When the hospital is not the release site, the quantity of con-taminant is limited to the amount associated with the victims.H If a hospital is specifically responding to a known hazard,the hospital must ensure that the selected PPE adequately pro-tects the employees from the identified hazard. Thus, hospitalsmust augment or modify the PPE in Table 3 if the specified PPEis not sufficient to protect employees from the identified haz-ard. Alternatively, if a hazard assessment demonstrates thatthe specified PPE is not necessary to effectively protect work-ers from the identified hazard, a hospital would be justified inselecting less protective PPE, as long as the PPE actuallyselected by the hospital provides effective protection againstthe hazard.I The Hospital Decontamination Zone includes any areaswhere the type and quantity of hazardous substance isunknown and where contaminated victims, contaminatedequipment, or contaminated waste may be present. It is rea-sonably anticipated that employees in this zone might haveexposure to contaminated victims, their belongings, equip-ment, or waste. This zone includes, but is not limited to, placeswhere initial triage and/or medical stabilization of possiblycontaminated victims occur, pre-decontamination waiting(staging) areas for victims, the actual decontamination area,and the post-decontamination victim inspection area. Thisarea will typically end at the emergency department (ED) door.J OSHA recently proposed an assigned protection factor (APF)of 1,000 for certain designs of hood/helmet-style PAPRs(Federal Register, 2003). An OSHA memorandum, which pro-vides interim guidance pending the conclusion of the APF rule-

making, listed several PAPR hood/helmet respirators that aretreated as having an APF of 1,000 for protection against partic-ulates in the pharmaceutical industry (OSHA, 2002c (Memo forRAs)). The American National Standards Institute (ANSI), inStandard Z88.2 on Respiratory Protection, also indicates anAPF of 1,000 for certain PAPRs. A hooded-style PAPR providesgreater skin protection, has greater user acceptance, and doesnot require fit testing under 29 CFR 1910.134, thus might bepreferred over a tight-fitting respirator. However, a tight-fittingfull facepiece PAPR might offer more protection in the event ofPAPR battery failure.K Hospitals must use NIOSH-approved CBRN (chemical, bio-logical, radiological, and nuclear) respirators, as they becomeavailable, when the HVA reveals a potential WMD threat. UntilNIOSH completes its CBRN certification process for PAPRs, usePAPRs that have been tested by the manufacturer for a CBRNenvironment.L Material for protective gloves, clothing, boots, and hoodsmust protect workers against the specific substances that theyreasonably might be expected to encounter. However, giventhe broad range of potential contaminants, OSHA considers itvitally important that hospitals also select PPE that providesprotection against a wide range of substances. No material willprotect against all possible hazards.M The Hospital Post-decontamination Zone is an area consid-ered uncontaminated. Equipment and personnel are notexpected to become contaminated in this area. At a hospitalreceiving contaminated victims, the Hospital Post-decontami-nation Zone includes the ED (unless contaminated).

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The training indicated for first receivers depends onthe individuals’ roles and functions, the zones inwhich they work, and the likelihood that they willencounter contaminated patients.41 OSHA recognizesthat hospital staff who decontaminate victims at thehospital are removed from the site of the emergency(OSHA, 2002a, 2002b, 19992b). However, letters ofinterpretation provide that HAZWOPER First ResponderOperations Level and First Responder Awareness Leveltraining meet the requirements for first receivers in cer-tain roles and positions. For other employees, a brief-ing at the time of the incident will be appropriate. Ineach case, the training must be effective, that is, beprovided in a manner that the employee is capable ofunderstanding.42

The following sections discuss HAZWOPER train-ing provisions and contemplate levels of training com-mensurate with the employees’ designated role withinthe EMP.

OPERATIONS LEVEL TRAININGOSHA letters of interpretation specify that hospitalsmust provide HAZWOPER First Responder OperationsLevel training to first receivers who are expected todecontaminate victims or handle victims before theyare thoroughly decontaminated (OSHA, 2003, 2002b,1999, 1992c, 1991a). This level of training is appropri-ate for anyone with a designated role in the HospitalDecontamination Zone.

Training requirements for First ResponderOperations Level appear under 29 CFR 1910.120(q)(6)(ii), which indicates a minimum training durationof 8 hours and outlines topics to be covered (compe-tencies the employee must acquire). Both the requiredcompetencies and training time were recently con-firmed in an interpretive letter (OSHA, 2003). OSHA,however, allows these topics (but not the minimumtraining time) to be tailored to better meet the needs

of first responders. For example, the training mightomit topics that are not directly relevant to theemployee’s role (e.g., recognition of Department ofTransportation placards), but instead should includealternative training on hazard recognition (e.g., signsand symptoms of contamination or exposure), ondecontamination procedures provided by the hospital,and on the selection and use of PPE (OSHA, 1992c).Training that is relevant to the required competenciescounts toward the 8-hour requirement, even if thetraining is provided as a separate course. For exam-ple, training on PPE that will be used during victimdecontamination activities may be applied towardsthe 8-hour minimum Operations Level trainingrequirement, regardless of whether the PPE training isconducted as part of a specific HAZWOPER trainingcourse or as part of another training program (OSHA,1992c).

First Responder Awareness Level training alsocounts towards the 8-hour requirement for OperationsLevel training. This point is clarified in a recent letterof interpretation issued by OSHA: “…if you spend twohours training employees in the required competen-cies for First Responder Awareness Level as describedin 29 CFR 1910.120(q)(6)(i)(A)-(F), then you would needto spend at least six additional hours training employ-ees in the required competencies for First ResponderOperations Level as described in 29 CFR 1910.120(q)(6)(ii)(A)-(F). Depending on the employees’ job dutiesand prior education and experience, more than eighthours of training may be needed” (OSHA, 2003).

As an alternative to the 8-hour training require-ment, the HAZWOPER standard allows employees todemonstrate competence in specific areas, presentedin 29 CFR 1910.120(q)(6)(ii) and reproduced in the sec-tion, Competencies for First Responder OperationsLevel Training at page 35. OSHA reaffirmed this pointin a letter of interpretation, stating “…employees withsufficient experience may objectively demonstrate therequired competencies instead of completing eighthours of training” (OSHA, 2003). However, it is impor-tant to note that in most hospital settings it might bedifficult to ensure that employees have sufficientexperience to waive the training requirement. Mosthospital employees do not have extensive experiencewith hazardous materials or PAPRs, and decontamina-tion activities are performed infrequently.

Hospitals must document how training require-ments are met. This is particularly important whenev-

41 State Plan States enforce standards, including the HAZ-WOPER standard and its training requirements, which are “atleast as effective as” Federal OSHA's standards, and thereforemay have more stringent or supplemental requirements. 42 JCAHO standards require: (1) identification and assignmentof personnel to cover all necessary staff positions under emer-gency conditions, (2) education as to their specific roles andresponsibilities during emergencies, (3) information and skillsrequired to perform assigned duties during emergencies, and(4) testing the response phase of EMPs twice a year, includinga mandatory practice drill relevant to the priority emergenciesin the organization’s HVA.

Training First Receivers

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er hospitals allow employees to satisfy any portion ofthe training requirement through other related train-ing or through demonstration of competence. TheHAZWOPER standard requires and an OSHA letter ofinterpretation confirms that “the employer must certi-fy in writing the comparable training or demonstratedcompetencies” (OSHA, 2003).

Annual refresher training is specified under1910.120(q)(8)(i), or the parallel State Plan standards;however, the length of the refresher training is notspecified. Instead, the standard requires that employ-ees trained at the First Responder Operations Level“shall receive annual refresher training of sufficientcontent and duration to maintain their competencies,or shall demonstrate competency in those areas atleast yearly.” Additionally, the hospital must docu-ment that refresher training was performed, or alter-natively, keep a record of how the employee demon-strated competency.

The initial and annual refresher training to theHAZWOPER First Responder Operations Level mustbe provided to all hospital personnel who have beendesignated to provide treatment, triage, decontamina-tion, or other services to contaminated individuals orwho may reasonably be expected to come in contactwith those individuals arriving at the hospital. Trainingcore elements must include:

• Understanding the hospital emergency opera-tions plan and their roles in the response.

• Site safety, including risks to receiving personnel.

• Appropriate selection and use of PPE.

• Decontamination procedures.

The Operations Level training related to the use ofPPE must include topics such as those specified byOSHA’s Personal Protective Equipment standard (29CFR 1910.132). Under that standard, training must beprovided to each employee who is required to usePPE. At a minimum, that training must cover the fol-lowing:

• When PPE is necessary.

• What PPE is necessary.

• How to properly put on, remove, adjust, andwear PPE.

• Limitations of PPE.

• Proper care, maintenance, useful life, and dispos-al of PPE.

Employees must demonstrate their understandingof the training by showing they can use the PPE prop-erly, prior to using the protective equipment in the

workplace. Refresher training is warranted when theemployee cannot demonstrate proficiency in the prop-er care and use of the PPE, when changes in the work-place render the previous training obsolete, or whenchanges in the type of PPE to be used render the pre-vious training obsolete. OSHA specifies that the hospi-tal must maintain a written record of employee PPEtraining.

Operations Level training also must include train-ing required by OSHA’s Respiratory Protection stan-dard (29 CFR 1910.134), or the parallel State Plan stan-dards. Specifically, any employee who must wear arespirator must be trained in the proper use and limi-tations of that device prior to its use in the workplace.The training must be comprehensive enough that theemployee is able to demonstrate knowledge of theseven training topics specified in the standard andoutlined below. The employee also must be able todemonstrate competence in wearing the completePPE ensemble, including respirator, protective gar-ment, gloves, boots, and other safety equipmentrequired for the employee’s role. Refresher training isrequired at least annually, or sooner if changes in theworkplace or type of respirator render previous train-ing inadequate. Refresher training is also required ifthe employee does not demonstrate proficiency in theproper care and use of the respirator, or any othertime when retraining appears necessary to ensuresafe respirator use.

At a minimum, training under OSHA’s RespiratoryProtection standard must cover the following topicareas:

• The nature of the respiratory hazard, and why arespirator is needed.

• Respirator capabilities, limitations, and conse-quences, if the respirator is not used correctly.

• How to handle respirator malfunctions and otheremergencies.

• How to inspect, put on, remove, use, and checkseals on the respirator.

• Maintenance and storage procedures.

• When to change cartridges on APRs.

• How to recognize medical signs and symptomsthat may limit or prevent effective use of a respi-rator.

• General requirements of the respiratory protec-tion program.

Note that first receivers who wear respiratory pro-tection must be deemed medically qualified to do so,

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following the process required by 29 CFR 1910.134(e)(1) through (e)(6) of OSHA’s Respiratory Protec-tion standard. Employees who wear tight-fitting respi-rators also must be properly fit tested as required in29 CFR 1910.134(f) (Respiratory Protection), or the par-allel State Plan standards.

AWARENESS LEVEL TRAININGFirst Responder Awareness Level training is requiredfor those employees who work in the contaminant-free Hospital Post-decontamination Zone, but mightbe in a position to identify a contaminated victim whoarrived unannounced. This group includes ED clini-cians, ED clerks, and ED triage staff who would beresponsible for notifying hospital authorities of thearrival, but would not reasonably be anticipated tohave contact with the contaminated victims, theirbelongings, equipment, or waste. The group alsoincludes decontamination system set-up crew mem-bers and patient tracking clerks, if their roles do notput them in contact with contaminated victims, theirbelongings, equipment, or waste (e.g., setting up thedecontamination system before victims arrive, ortracking patients from a location outside of the decon-tamination zone).

First Responder Awareness Level training also isrequired for hospital security guards who work awayfrom the Hospital Decontamination Zone, but whomay be involved tangentially in a mass casualty event(specifically, those security personnel who would notreasonably be anticipated to come in contact withcontaminated victims, their belongings, equipment, orwaste) (OSHA 1991b). Security staff assigned to rolesin the Hospital Decontamination Zone would require ahigher level of training (e.g., First ResponderOperations Level).

Training requirements for First ResponderAwareness Level appear under 29 CFR 1910.120(q)(6)(i), which does not require a specific minimumtraining duration, but outlines topics to be covered(competencies the employee must acquire). As withOperations Level training, the HAZWOPER standardallows an alternative to the Awareness Level trainingrequirement. Training can be waived if the employeehas had sufficient experience to objectively demon-strate competency in specific areas. These areas arelisted in 29 CFR 1910.120(q)(6)(i), or the parallel StatePlan standards, and reproduced in the section FirstResponder Awareness Level Training at page 36.

Annual refresher training is required for employeestrained at the Awareness Level. As with Operations

Level refresher training, the class content must beadequate to maintain the employees’ competence,and the hospital must document the training or themethod used to demonstrate the employees’ compe-tence.

BRIEFING FOR SKILLED SUPPORT PERSONNELWHOSE PARTICIPATION WAS NOT PREVIOUSLYANTICIPATEDA member of the staff who has not been designated,but is unexpectedly called on to minister to a con-taminated victim, or perform other work in theHospital Decontamination Zone, is considered skilledsupport personnel. Examples include a medical spe-cialist or a trade person, such as an electrician. Theseindividuals must receive expedient orientation to siteoperations immediately prior to providing such servic-es (OSHA, 1997). The orientation must include:

• Nature of the hazard (if known).

• Expected duties.

• Appropriate use of PPE.

• Other appropriate safety and health precautions(e.g., decontamination procedures).

As part of the briefing, these personnel also mustbe medically cleared for respirator use and properly fittested (if wearing a tight-fitting respirator), as requiredby 29 CFR 1910.134 (Respiratory Protection), or theparallel State Plan standards. See the sectionInstruction for Employees Whose Participation in theHospital Decontamination Zone Was Not PreviouslyAnticipated at page 36 for additional information onbriefing content.

While a just in time briefing during the responseis the only required training for these personnel, timeand resource limitations inherent in a crisis likely willdiminish the effectiveness of such training. Thus, hos-pitals should diligently consider the broad range ofskills/capabilities that may be required within theDecontamination Zone during a mass casualty eventand attempt to identify and train all persons who maybe called to work in the Decontamination Zone priorto a mass casualty event.

TRAINING SIMILAR TO THAT OUTLINED IN THEHAZARD COMMUNICATION STANDARDHospitals should consider offering a basic level oftraining for other employees in the ED, such as house-keeping staff. This group could include those person-nel who do not have a role in the decontaminationprocess, reasonably would not be expected to

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encounter self-referred contaminated patients, andreasonably would not be expected to come in contactwith contaminated victims, their belongings, equip-ment, or waste. OSHA’s Hazard Communication stan-dard offers a useful model for appropriate training,which could include general information on the hospi-tal’s emergency procedures and plans for mass casu-alty incidents involving contaminated victims, stepsthe employees can take to protect themselves (usuallyby leaving the area), and the measures the hospitalhas implemented to protect employees in the ED.While not required under the OSH Act, such trainingcould help to ensure that all staff in the ED under-stand what precautions and actions would (and wouldnot) be expected of them if an incident occurred.

SUMMARY OF TRAINING FOR FIRST RECEIVERSTable 4 summarizes OSHA’s current guidance on train-ing first receivers for mass casualty emergencies.References to related OSHA interpretation letters areincluded. Employees are categorized according tozone (namely, Hospital Decontamination Zone andPost-decontamination Zone); whether they have des-ignated roles in the zone; and the likelihood of contactwith contaminated victims, their belongings, equip-ment, or waste. Hospitals should note that the traininglevels presented are minimum training levels and canbe increased or augmented, as appropriate, to betterprotect employees, other patients, and the facility ingeneral.

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N The employer must certify that personnel trained at the“First Responder Operations Level” have received at leasteight hours of specific training (which can include AwarenessLevel training, PPE training, and training exercise/drills), orhave had sufficient experience to objectively demonstratecompetency in specific key areas. Refresher training must beprovided annually and must be of sufficient content and dura-tion to maintain competencies. Alternatively, the employeemay demonstrate competence (i.e., skills) (OSHA HAZWOPER29 CFR 1910.120(q)(6)(ii)). Participation in trainingexercises/drills is recommended to ensure competency duringinitial and refresher training. O The Hospital Decontamination Zone includes any areaswhere the type and quantity of hazardous substance isunknown and where contaminated victims, contaminatedequipment, or contaminated waste may be present. It is rea-sonably anticipated that employees in this zone might haveexposure to contaminated victims, their belongings, equip-ment, or waste. This zone includes, but is not limited to: placeswhere initial triage and/or medical stabilization of possibly con-taminated victims occur, pre-decontamination waiting (staging)areas for victims, the actual decontamination area, and thepost-decontamination victim inspection area. This area willtypically end at the ED door.P The term clinician includes physicians, nurses, nurse practi-tioners, physicians’ assistants, and others.

MANDATORY TRAINING

First Responder

OPERATIONS LEVELN

Initial training

Annual refresher

Both initial and refresher training may be satisfied bydemonstration of competence.

Briefing at the time of the

incidentQ,R

First Responder

AWARENESS LEVEL

Initial training

Annual refresher

Both initial and refresher training may be satisfied bydemonstration of competence.

RECOMMENDED TRAINING

Training similar to that

outlined in the Hazard

Communication standardS

Table 4. Training for First Receivers

FIRST RECEIVERS COVERED

All employees with designated roles in the Hospital

Decontamination Zone.O This group includes, but is not limited to: • Decontamination staff, including decontamination victim

inspectors; clinicians who will triage and/or stabilize victims prior to decontamination;P security staff [e.g., crowd control and controlling access to the emergency department (ED)]; set-up crew; and patient tracking clerks.

Other employees whose role in the Hospital Decontamination Zone

was not previously anticipated (i.e., who are called in incidentally).

(e.g., a medical specialist or trade person, such as an electrician.)

a) Security personnel, set-up crew, and patient tracking clerks

assigned only to patient receiving areas proximate to the

Decontamination Zone where they might encounter, but are

not expected to have contact with, contaminated victims,

their belongings, equipment, or waste.

b) ED clinicians, clerks, triage staff, and other employees associ-

ated with emergency departments, who might encounter

self-referred contaminated victims (and their belongings,

equipment, or waste) without receiving prior notification that

such victims have been contaminated.

PERSONNEL COVERED

Other personnel in the Hospital Post-decontamination Zone who

reasonably would not be expected to encounter or come in con-

tact with unannounced contaminated victims, their belongings,

equipment, or waste.T,U

(e.g., other ED staff, such as housekeepers.)

REFERENCE

OSHA, 2003,1992c, 1999

OSHA, 1997

OSHA, 1991a,1991b

REFERENCE

29 CFR1910.1200(h)

Q The briefing must include (at a minimum) instruction onwearing the appropriate PPE, the nature of the hazard, expect-ed duties, and the safety and health precautions the individualshould take (OSHA, 1997 (Whittaker); 29 CFR 1910.120(q)(4)). R Note that the individual must be medically qualified (29 CFR1910.134), fitted (1910.132 and .134), and trained (1910.132 and.134) to use the required PPE. These qualifications are difficultto achieve at the time of the incident and, whenever possible,should be accomplished prior to an incident.S While HAZCOM training is not required pursuant to the OSHAct for most of the scenarios contemplated in this document, aprudent employer may consider adopting and appropriatelymodifying the training provisions in the HAZCOM standard toprovide information to personnel who would not be expectedto come in contact with unannounced contaminated victims,their belongings, equipment, or waste.T The Hospital Post-decontamination Zone is an area consid-ered uncontaminated. Equipment and personnel are notexpected to become contaminated in this area. At a hospitalreceiving contaminated victims, the Hospital Post-decontami-nation Zone includes the ED (unless contaminated).U If the ED becomes contaminated, the hospital’s decontami-nation procedures must be activated by the properly trainedand equipped employees (refer to the Hospital Decontamina-tion Zone in this table and Table 3).

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The following appendices provide references and examples which might be useful to hospitals developing orupgrading emergency management plans (EMPs). OSHA offers these examples for informational purposes onlyand does not recommend one option over the many effective alternatives that exist.

This Appendix supplements the Best Practices fromOSHA by providing useful background information onhow various aspects of a hospital’s preparation,response, and recovery impact employee protectionduring hazardous substance emergencies. Look inAppendix A for:

PREPAREDNESS page 30

• Examples of roles that hospitals fill in their com-munities and the benefits hospitals can derivefrom playing an active role in community emer-gency preparedness.

• Suggestions for coordinating EmergencyResponse Plans (EMPs) with other organizations.

• Tips for designating staff for decontaminationteams.

• Discussion of the different levels of training forfirst receivers filling various roles, plus informa-tion on training requirements for the team mem-bers.

• Medical monitoring considerations for firstreceivers before, during, and after a response.

RESPONSE page 40

• Discussion of the benefits associated with differ-ent types of decontamination facilities and exam-ples of factors hospitals consider when selectinga system.

• Outline of the basic steps typically involved invictim decontamination procedures.

• Examples of several organizations’ shower flushtimes and practices used for victim decontamina-tion.

• Review of OSHA requirements for employerswhose employees wear respirators and otherpersonal protective equipment (PPE).

RECOVERY page 50

• Discussion of management practices for contam-inated solid waste.

• Examples of arrangements hospitals have madeto manage wastewater during and after aresponse.

• Strategies for decontaminating surfaces andequipment.

MAINTAINING FUTURE READINESS page 51

• Discussion of critical steps for sustaining a func-tional level of emergency preparedness.

Appendix A: Background, Literature Review, and Site Visit Examples

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PREPAREDNESSThe following discussion provides examples of wayshospitals have attempted to enhance employee pro-tection as part of general preparedness for mass casu-alty emergencies involving contaminated victims. Thisdiscussion is designed to further worker health andsafety by referencing practices and procedures con-sidered and/or adopted in the healthcare community.However, statements in this appendix cannot createnor diminish obligations under the OccupationalSafety and Health (OSH) Act.

In making preparations, hospitals must consider keyassumptions regarding communication, resources, andvictims. When developing plans, hospitals shouldanticipate:

• Victims will arrive with little or no warning to thehospital.

• Information regarding the hazardous agent(s) willnot be available immediately.

• A large number of victims will be self-referredvictims (as much as 80 percent of the total num-ber of victims).

• Victims will not necessarily have been decontam-inated prior to arriving at the hospital.

• A high percentage of people arriving at the hos-pital will have experienced little or no exposureand this eventuality should be considered indecontamination plans.

• Most victims will go to the hospital closest to thesite where the emergency occurred.

• Victims will use other entrances in addition to theemergency department (ED).

Sources: Auf der Heide, 2002; Barbera andMacintyre, 2003; Vogt, 2002; Okumura et al., 1996.

Administrators making preparations for masscasualty incidents should note that hospitals are partof the community’s critical infrastructure and continu-ity of operations must be maintained.

CUSTOMIZING HOSPITAL EMERGENCY MANAGEMENT PLANSThe hospital emergency management plan (EMP) out-lines how the facility will respond to an emergency.The plan should address the hazards the hospital willencounter, identify the hospital’s role in the response,and serve as a road map for incident preparation,response, and recovery.

No organization can prepare fully for every con-ceivable emergency. To use resources effectively, ahospital requires information that will help emergencyplanners make informed decisions about the type,probability, severity, and impact of specific hazards towhich the hospital might be subject. A hazard vulnera-bility analysis (HVA) assists a hospital in organizingthis information, which is used to customize the haz-ard assessment for personal protective equipment(PPE) selection (a critical aspect of the EMP). TheJoint Committee for Accreditation of HealthcareOrganizations (JCAHO) requires an HVA as the firststep in emergency planning (JCAHO, 2004). Specificinformation on conducting HVAs may be obtaineddirectly from JCAHO.

The HVA and resulting preparations are only asspecific to the individual hospital as the informationon which preparation decisions are based. Importantmodifying factors include the hospital’s role in thecommunity, how up-to-date the hospital’s EMP is, andformal planning agreements between the hospital andother organizations that have roles in emergencyresponse activities. With knowledge of these details,hospitals can customize EMPs and effectively tailorpreparedness (including employee protection) toaddress the circumstances relevant to that hospital.

Using Information from a Hazard Vulnerability

Analysis

As noted previously, an HVA helps hospitals organizeinformation and guide decision-making. A thoroughHVA can serve as the basis for informed decisionsregarding the training and equipment employees willrequire to protect themselves under foreseeable emer-gency scenarios.

The hospitals interviewed use variations of a fewpublicly available HVA formats. See Appendix F forexamples of two formats (additional examples areavailable from other sources). The tool is often slight-ly modified by the individual hospital to include addi-tional information that the hospital finds helpful formaking decisions or communicating with manage-ment.

A popular HVA, an electronic spreadsheet, promptsthe user to enter a numerical rating (e.g., 1 to 3) forvarious factors associated with each of numerous list-ed threats (both from a standard list and additionalhazards added by the user). JCAHO (2002) offers a

Appendix A: Background, Literature Review, and Site Visit Examples

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matrix of threats that hospitals might consider. Theuser generates (or the spreadsheet calculates) a haz-ard vulnerability score based on the inputs. Theinputs may be weighted to reflect the importance ofcertain information to the final score. Hospitals useboth the final score and the individual numerical rat-ing inputs to identify and rank priority areas thatshould receive administrative attention or resources.

Other hospitals use a tabular format HVA andmore descriptive text input to guide the user throughthe analysis. The tables can provide more informa-tion, but are also more cumbersome for evaluating alarge selection of threats. Because these formats aremore likely to have been developed in-house, theytend to be more diverse.

None of the HVA formats have been validated todetermine whether the inputs and final assessmentaccurately reflect hazard vulnerability. Nevertheless,an informal qualitative review conducted by the devel-oper of one HVA spreadsheet tool suggested thatindependent users, when operating in similar hospitaland community environments, do generally arrive atsimilar conclusions regarding vulnerability and priori-ties for improvement (Saruwatari, 2003).

The hospitals interviewed for this project agreethat the HVA should be updated frequently andreviewed at least annually, as required by JCAHO(2004). By collaborating with Local EmergencyPlanning Committees (LEPCs), hospitals can keep cur-rent with information on changes in threats in theirlocalities.43 Hospital D noted that, if appropriate,resources could be reallocated sooner if emergencymanagers are able to update the HVA as new informa-tion arrives (e.g., emerging threats), rather than wait-ing for an annual review cycle.44 These changes canalso modify the local hospital’s vulnerability to thosehazards. As an example, Hospital D had rated “prepa-ration for chlorine-related emergencies” as a top pri-ority. When the local potable water facility changedprocesses, the threat of a large-scale chlorine emer-gency was eliminated from the community. Uponrevising the HVA, Hospital D was able to redirectresources to address the next most urgent threat with-out waiting until the next annual review cycle.

Characteristics of the community (e.g., businesses,chemical inventory, population, transportation lines,

clandestine drug labs, and possible targets of terror-ism) influence the type of hazardous substance-relat-ed emergencies that a hospital might reasonablyanticipate. This information should be considered inthe HVA. These factors range from the number andcondition of victims that the hospital might rreason-ably anticipate, to the rate at which hazard informa-tion could become available during an emergency.

Identifying the Hospital’s Role in the Community

The community in which a hospital is located and thehospital’s role in that community impact emergencypreparations on several levels. Hospital D’s emer-gency manager suggested that the real objective ofemergency planning is “community preparedness,and a hospital’s preparedness represents only onecomponent.” For the purposes of this discussion,“community” is defined as the local population centerthat the hospital serves on a day-to-day basis, as wellas any additional population centers from which thehospital would reasonably expect to receive victims inthe event of a mass casualty emergency involvinghazardous substances.

Fully coordinated planning helps hospitals identifytheir roles in their communities. Roles vary consider-ably with individual circumstances, but ultimatelyhave a strong impact on the conditions and hazardsfor which a hospital must plan employee protection.Examples of roles some hospitals fill (or expect to fill)in their communities include:

• Providing decontamination and treatment for anyand all victims.

• Promoting a wider level of preparedness in thecommunity by providing low-cost hazard com-munication or hazardous waste operations andemergency response (HAZWOPER) training forlocal government and business emergencyresponse personnel.

• Providing information and services related toemergency preparedness (e.g., respirator med-ical clearance).

• Participating actively in multi-disciplined commu-nity-based planning and preparedness activities,such as LEPCs (e.g., Hospital D reports devotinga minimum of 12 man-hours per week to itsactive role in community preparedness. Thistime is in addition to the hours spent managingthe hospital’s internal preparations).

The hospitals interviewed for this project also notethat, in addition to a better coordinated community

43 Visit www.epa.gov/swercepp/lepclist.htm to see listings forLEPCs by location.44 See acknowledgments at the beginning of this documentfor a brief statement about the hospitals interviewed for thisguidance.

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emergency response plan, they receive additionalfinancial, informational, and business benefits fromactive participation in community-focused emergencypreparedness and planning. The following list indi-cates benefits that hospitals can derive from an activerole in community emergency preparedness:

• Increased access to community records, whichhelp managers improve the accuracy of the HVAand help the hospital customize its EMP. 45

• Increased access to grants and other financialresources.

• Group buying power that allows for volume dis-counts or government rates (including reducedsales tax) for equipment and supplies.

• More opportunities to contain costs by sharing ortrading expertise, training resources, equipment,and services.

• Greater opportunity to tailor community drills sothey test the hospital’s emergency plans.

• Increased opportunities to network and developuseful alliances with emergency first respondersand other emergency planners (particularly use-ful for resolving complex issues that emerge asgroups coordinate their activities under difficultcircumstances).

• Greater visibility in the community and increasedrespect as a valued resource and partner (includ-ing among business leaders).

Updating Emergency Management Plans

EMPs should be reviewed periodically for the samereasons the HVA is updated — situations change.46

Common changes that can impact employee protec-tion include the types of foreseeable hazardous situa-tions that might be encountered in an emergency, theanticipated needs of the community, the availability ofother emergency response organizations to fill certain

roles, the type of equipment available to protectemployees, and personnel turnover.

Hospitals should already be in compliance withapplicable OSHA health and safety standards, such asthose listed below (or parallel OSHA-approved StatePlan standards). Additionally, during the periodicEMP evaluation, hospitals should review the regula-tions to ensure the plan continues to be compliant.

• OSH Act – General Duty Clause (Section (5)(a)(1))

• HAZWOPER – 29 CFR 1910.120(q).

• Personal Protective Equipment – 29 CFR 1910.132.

• Eye and Face Protection – 29 CFR 1910.133.

• Respiratory Protection – 29 CFR 1910.134.47

• Hand Protection – 29 CFR 1910.138.

• Hazard Communication – 29 CFR 1910.1200(h).

• Bloodborne Pathogens – 29 CFR 1910.1030.

• Ethylene Oxide – 29 CFR 1910.1047.

• Formaldehyde – 29 CFR 1910.1048.

Coordinating Emergency Plans with Other

Organizations

Well-coordinated EMPs ensure that hospitals areaware of the capabilities of first responders and otherhospitals, as well as what the local professional andresponse community expects from them.48 Coordi-nated plans encourage open lines of communicationand improve the safety of both victims and healthcareworkers. The following example demonstrates thevalue of coordinated EMPs. After problems were iden-tified during a drill, Hospital D determined that health-care workers needed faster access to informationfrom hazardous materials incident sites. Initially, thefire department felt that Hospital D’s request for moretimely information would be too burdensome duringlife-threatening emergencies. When the two organiza-tions met, however, they each learned the reasonsbehind the other’s needs. As a result, the first respon-ders recognized that, by coordinating efforts, theycould enhance the first receivers’ ability to providerapid and appropriate care to victims. The fire depart-ment was able to modify its own EMP to incorporatedirect communication between the hospital and a rep-resentative of the incident commander at the scene.

45 Hospitals report that some useful community recordsinclude statistics on local hazardous materials incidents, popu-lation census and demographic information, local probabilityrates for natural disasters, Chamber of Commerce data, andinformation on types and quantities of hazardous substancesused by local industry (e.g., EPA Emergency Planning andCommunity Right-to-Know Act (EPCRA) Section 311/312, 40CFR Part 370, Hazardous chemical storage reporting require-ments, described in further detail at: http://yosemite.epa.gov/oswer/ceppoweb.nsf/vwResourcesByFilename/epcra.pdf/$File/epcra.pdf.)46 JCAHO (2004) requires that both the HVA and the EMP beevaluated annually, with particular attention to “its objectives,scope, functionality and effectiveness.”

47 For additional information on the OSHA RespiratoryProtection standard, see http://www.osha.gov/SLTC/etools/ respiratory/index.html.48 JCAHO (2004) requires, and OSHA (2001) recommends, thatorganizations coordinate emergency management planningefforts.

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The hospitals interviewed for this project men-tioned several methods by which they improve EMPcoordination and communication:

• Use an incident command system compatiblewith the National Incident Management System(NIMS) structure.49,50

• Get to know members of the other organizationsand the details of their plans. Seek opportunitiesto improve communication.

• Seek input from other organizations (such aslocal emergency planning groups) when devel-oping or updating plans.

• Use compatible forms of communication, such asradios capable of operating on the same frequen-cy. Keep compatibility in mind when purchasingequipment.

• Participate in multi-organizational drills. Executemulti-organizational drills that test the wayorganizations interact under adverse conditions.

• Analyze drills to identify areas that need improve-ment and meet directly with the other organiza-tions to develop action plans that provide mutu-ally agreeable, practical solutions to problems.Bear in mind that a solution suggested by oneparty might not be feasible for another organiza-tion to implement.

• Test inter-organizational communication systemsat every opportunity (e.g., fire department, lawenforcement, emergency medical services, envi-ronmental management, and other hospitals).51

Barbera and Macintyre (2003) suggest the follow-ing organizations with which hospitals should coordi-nate:

• Public health groups (including special laborato-ries).

• Local emergency management organizations(e.g., LEPCs).

• Emergency medical services.

• Law enforcement, at all levels.

PREPARING STAFF AND MANAGEMENT

Applicable Standards

Organizations, such as OSHA, those states operatingOSHA-approved State Plans, JCAHO, the National FireProtection Association (NFPA), and other state or localgovernment agencies, set standards that governemployee preparation, particularly regarding employ-ee training and medical evaluations. OSHA standards,or the parallel State Plan standards, relevant to thetraining of first receivers include the HAZWOPER,Personal Protective Equipment, Respiratory Protec-tion, and Hazard Communication standards.52

Hospitals with decontamination facilities should alsocomply with the requirement for medical evaluationscontained in the HAZWOPER and RespiratoryProtection standards.

JCAHO (2004) requires “an orientation and educa-tion program for all personnel, including licensedindependent practitioners, who participate in imple-menting the emergency management plan.” Whenplans involve management of chemical hazards,OSHA’s HAZWOPER and hazard communication (HAZ-COM) standards complement the JCAHO require-ments by providing specific topics that should beaddressed during the training. Other requirements ofthese standards might also apply (e.g., training dura-tion, demonstration of skills, and retraining), depend-ing on whether the HAZWOPER (Hospital Decontami-nation Zone) or the HAZCOM (Hospital Post-decon-tamination Zone) standard is in effect. NFPA (2002)suggests competencies for incident commanders andothers responding to hazardous materials incidents.

49 An example of a NIMS-compatible system, the publiclyavailable Hospital Emergency Incident Command System(HEICS), uses the same structure and vocabulary as the widelyused Fire Department Incident Command System. Emergencyservices leaders report that the respective command systemsinterface well, without loss of organizational identity (SanMateo County HSA, 1998). A brief introduction to HEICSappears in Appendix G.50 For additional information on incident command systemssee http://www.osha.gov/SLTC/etools/ics/index.html andhttp://www.emsa.ca.gov/Dms2/HISTORY.HTM (also attached tothis guidance document as Appendix G).51 JCAHO standards require cooperative planning amonghealthcare organizations that together provide services to acontiguous geographic area (for example, among hospitalsserving a town or borough). Such planning is intended to facil-itate the timely sharing of information about: (1) essential ele-ments of their command structures and control centers foremergency response; (2) names, roles, and telephone numbersof individuals in their commands structures; (3) resources andassets that could potentially be shared or pooled in an emer-gency response; and (4) names of patients and deceased indi-viduals brought to their organizations to facilitate identificationand location of victims of the emergency.

52 HAZWOPER – 29 CFR 1910.120(q); Personal ProtectiveEquipment – 29 CFR 1910.132; Respiratory Protection – 29 CFR1910.134; Hazard Communication – 29 CFR 1910.1200(h).53 Employer obligations pursuant to the HAZWOPER and HAZ-COM standards are determined by the hazards to which it isreasonably possible for employees to be exposed, given thenature and locations of the employees’ work.

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Maintaining Decontamination Teams

A challenge for any hospital is the need to maintain adecontamination team, without compromising theability of hospital departments to provide medicaltreatment for patients.

Hospitals interviewed for this project use employ-ees from a range of specialties to maintain minimalstaffing levels in patient care areas. In addition todrawing limited staff from the ED, Hospital A suggestsincluding individuals from departments such as men-tal health, facilities and engineering, and security ondecontamination teams.

The hospitals also indicate that it is often possibleto identify individuals in unrelated departments whoare uniquely qualified to serve on the team due toprevious military experience, work history, or volun-teer service. Hospital A staffs a particularly largedecontamination team (over 100 members) by draw-ing from employees with relevant skills from pastexperience in fire departments, emergency medicalservices, rescue units, HAZMAT or hazardous wastehandling, National Guard, and military reserve units.In these cases, the previous experience might be amore important selection criterion than the individ-ual’s day-to-day role in the hospital. Hospital A avoidsassigning unwilling staff to their team, citing theadvantages of volunteer team members’ enthusiasmand willingness to participate in training and drills.

Decontamination teams might include individualswho perform the following functions:

• *Decontamination team leader – responsible formanagement of the decontamination operation.54

• *Decontamination safety officer – responsible formonitoring the decontamination area for devel-oping hazards and for ensuring team safety.

• *Pre-decontamination triage – responsible forassessing medical status and prioritizing victimsfor decontamination.

• Decontamination system set-up.

• Security.

• Decontamination hospital attendants.

• Post-decontamination inspection.

• Cleanup and decontamination crew (surfaces,equipment, human and hazardous wastes).

• Other roles that might be performed in theHospital Decontamination Zone under some cir-cumstances (e.g., patient tracking, assistantshelping team members with PPE).

The size of the decontamination team depends onthe minimum number of people required to operatethe decontamination system and implement the hos-pital’s decontamination procedures. Activities involv-ing a few victims and small decontamination systemsusually require only a few staff members, each ofwhom might fill several functional roles. Hick et al.(2003b) suggest that a small hospital might have a 2-person team available at all times, while a metropoli-tan hospital might need a 5-person team available towork in the Hospital Decontamination Zone, withadditional personnel on-call to allow for staff rotation.According to Hick, the 5-person team would includeone person handling triage and coordinating pre-decontamination treatment, two people working withnon-ambulatory victims, and two team membersworking with ambulatory victims. During a majoremergency in a metropolitan area, hospitals might berequired to continue operations “at maximum capaci-ty for at least 2 to 4 hours, with appropriate staff rota-tions” (Hick et al., 2003b).

Another hospital organization advocates a 12-member (minimum) decontamination team, all wear-ing PPE. Although it is recognized that smaller hospi-tals would not be able to staff such a robust team, therationale may illustrate useful points. Under thismodel, the Northern Virginia Hospital Alliance calls fora single “team leader,” three team members responsi-ble for conducting ambulatory decontamination (oneto assist in the undressing, one to supervise shower-ing, and one to assist in the re-dressing), four teammembers to participate in the care of non-ambulatorypatients, and four security personnel to preserve theperimeter of the Hospital Decontamination Zone.

Orienting and Training Personnel

First receiver training that was discussed previously inthe Personal Protective Equipment section is summa-rized here:

First Responder Operations Level training isrequired for employees (including security staff) whohave a role in the Hospital Decontamination Zone, aswell as the hospital’s contamination cleanup crew.55

54 Hick et al. (2003b) recommend job action sheets be devel-oped for these positions and other decontamination teammembers who serve key roles. Sample job action sheets areavailable at www.hazmatforhealthcare.org.

55 First Responder Operations Level and Awareness Leveltraining requirements appear in OSHA’s HAZWOPER standard,29 CFR 1910.120(q), (or parallel State Plan standards).

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First Responder Awareness Level training is re-quired for ED clerks and ED triage staff who mightidentify unannounced contaminated victims (thennotify the proper authority) and security staff workingoutside the Hospital Decontamination Zone.

A briefing at the time of the incident is required foremployees whose roles in the Hospital Decontamina-tion Zone could not be anticipated before the incident(“skilled support personnel” – e.g., a medical special-ist or a trade person, such as an electrician).

Information similar to hazard communication train-ing is recommended for ED staff and other employeeswho work in the ED (Hospital Post-decontaminationZone), provided contaminated victims would not haveaccess to them.

Competencies for First Responder Operations

Level Training

The HAZWOPER standard, paragraph 1910.120(q)(6)(ii)requires that employees trained at the First ResponderOperations Level shall have received at least eighthours of training or have had sufficient experience toobjectively demonstrate competency (e.g., in exercis-es and drills) in the following areas:

• *An understanding of what hazardous sub-stances are, and the risks associated with themin an incident.56

• *An understanding of the potential outcomesassociated with an emergency when hazardoussubstances are present.

• *The ability to recognize the presence of haz-ardous substances in an emergency throughsigns and symptoms of exposure.

• *The ability to identify the hazardous substances,if possible.

• *An understanding of their role in the hospital’semergency response plan, including site securityand control, and decontamination procedures(OSHA, 1992c).

• *The ability to realize the need for additionalresources and to make appropriate notificationsto the communication center.

• Knowledge of the basic hazard and risk assess-ment techniques.

• Know how to select and use proper PPE.

• An understanding of basic hazardous materialsterms.

• Know how to perform basic control, contain-ment, and/or confinement operations within thecapabilities of the resources and PPE available.

• Know how to implement basic decontaminationprocedures.

• An understanding of the relevant standard oper-ating procedures and termination procedures.

Several examples of HAZWOPER First ResponderOperations Level training curricula are available forhospitals preparing employees to conduct decontami-nation activities (HAZMAT for Healthcare, 2003; CAEMSA, 2003a; VA, 2003; Sutter Health, 2002). How-ever, these curricula are not necessarily designed as 8-hour presentations (some are longer, others are short-er and intended for use when employees are able todemonstrate specific areas of competency).

Hospital A and Hospital G opt to provide morethan 8 hours of training to decontamination teamemployees. Hospital A requires staff who will have adirect role in decontamination activities to undergo 24hours of initial training and an additional 16 hours ofrefresher training annually. Employees can satisfysome of the training requirement by attending month-ly educational team meetings. Other training is pro-vided using a standard course curriculum developedby the Department of Veterans Affairs.57

Hospital G is in the process of changing from a sin-gle yearly 8-hour course curriculum to a program thatprovides twelve 1-hour sessions. The emergencyplanner believes that an annual training day is not thebest condition for learning and skills retention. Underthe new system, Hospital G divides the required train-ing topics into 12 modules, one for each month,including several opportunities to don PPE over thecourse of a year. The monthly module will be present-ed several times on each shift. Although the net hoursof training per student will be greater annually, thedepartments might find it less burdensome to releasestudents for the shorter classes. Thus, instructors willteach fewer classes, resulting in a net savings in man-hours.

56 * Indicates the item is also a competency for AwarenessLevel training.

57 Hospital A feels this level of training is the minimumrequired to maintain its world-class decontamination team,which drills with out-of-state military units and, due to loca-tion, would be called upon to decontaminate victims from anational chemical weapons arsenal, should an accident occur.

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As mentioned earlier, 8 hours of First ResponderOperations Level training might not be necessary foremployees who have sufficient experience. Theseemployees are allowed to demonstrate competencyas an alternative to 8 hours of training. In most hospi-tal settings, however, it might be difficult to ensurethat employees have sufficient experience to waivethe training requirement. Most hospital employees donot have extensive experience with hazardous materi-als and decontamination activities are performedinfrequently, thus more than 8 hours of training maybe helpful to ensure competence. Employees particu-larly benefit from the practical experience they gainduring training provided as part of exercises anddrills. These events also offer employees an opportu-nity to demonstrate competence in critical areas.

Competencies for First Responder Awareness

Level Training

First responders at the awareness level shall have suf-ficient training or have had sufficient experience toobjectively demonstrate competency in the followingareas, as required by the HAZWOPER standard, para-graph 1910.120(q)(6)(i), (or the parallel State Plan stan-dards):

• An understanding of what hazardous substancesare, and the risks associated with them in an inci-dent.

• An understanding of the potential outcomesassociated with an emergency created when haz-ardous substances are present.

• The ability to recognize the presence of haz-ardous substances in an emergency.58

• The ability to identify the hazardous substances,if possible.

• An understanding of their role in the hospital’semergency response plan, including site securityand control, and decontamination procedures(OSHA, 1992c).

• The ability to realize the need for additionalresources and to make appropriate notificationsto the communication center.

In addition to the HAZWOPER training topics, staffwho might identify contaminated victims that arriveunannounced require specific instructions for han-dling the situation. Once ED clerks or staff suspect apatient is contaminated, they should be well trained in

the following procedure:

1) Avoid physical contact with the patient.

2) Immediately notify supervisor and safety officerof possible hospital contamination.

3) Allow other properly trained and equipped staffto isolate and decontaminate the victim according toEMP.

All the hospitals interviewed for this project pro-vide Awareness Level training for staff who have arole during decontamination activities, but are notdirectly involved in patient decontamination. As withFirst Responder Operations Level training, there isconsiderable variability in the extent of training pro-vided at the Awareness Level. The hospitals use cur-ricula that range from 2 to 4 hours and most requirean annual refresher course of 1 to 4 hours.

Instruction for Employees Whose Participation

in the Hospital Decontamination Zone Was Not

Previously Anticipated

These personnel shall be given an initial briefing atthe site prior to their participation in any emergencyresponse. As specified in the HAZWOPER standard,paragraph 1910.120(q)(4), the initial briefing shallinclude instruction in the wearing of appropriate PPE,what chemical hazards are involved, and what dutiesare to be performed. All other appropriate safety andhealth precautions (e.g., PPE) provided to personnel inthe Hospital Decontamination Zone shall be used toassure the safety and health of these personnel.

Training Similar to That Outlined in the Hazard

Communication Standard

OSHA recommends some form of basic training foremployees who work in the Hospital Post-decontami-nation Zone and who would not be expected to comein contact with unannounced contaminated victims,their belongings, equipment, or waste. This trainingcould take a format similar to hazard communicationwhich might include at least the following:

• Methods and observations that may be used todetect the presence of a hazardous substance inthe work area (e.g., an odor or announcement bystaff trained to identify possible contamination).

• General information on victims as a possiblesource of hazardous substances.

• The measures employees can take to protectthemselves during an incident, including specificprocedures the hospital has implemented to pro-tect employees from exposure to hazardous sub-

58 For first receivers, recognition of signs and symptomswould satisfy this training topic.

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stances (e.g., emergency procedures for leavingthe area). In developing a training program ofthis type, hospitals should consider which specif-ic topics would best help this group of employ-ees respond appropriately during an incident.

Monitoring Performance During Drills

All hospitals interviewed for this project conduct sev-eral types of drills. The hospitals note that the great-est value occurs when their EMPs are tested rigorous-ly as part of the drill, when realistic scenarios areinvolved (including interaction with outside organiza-tions), and when the hospital follows the drill with adetailed evaluation and post-drill action plan forimprovement.

It is essential to the success of the EMP that drillsare conducted and that they reflect the actual condi-tions, resources, and personnel that would be avail-able during a real incident.

In addition to self-assessments, some hospitalsfind it helpful to receive a performance evaluationfrom an outside organization. Hospital C participatedin a community-wide drill that was observed by a con-tractor hired specifically for that purpose. The hospitalused the contractor’s observations and comments tohelp prioritize the emergency management team’sactivities. Alternatively, organizations that share post-drill analysis can critique each other.59 Any of thesemethods of assessment can lead to corrective actionsand improved response, particularly if the process isformalized with hospital administrators.

Managing Internal Communications

The hospitals interviewed for this project report thatthey use a combination of methods for communicat-ing with employees during an incident. As new infor-mation becomes available hospitals use any combina-tion of the following methods to pass information tothose who need it:

• Overhead public broadcasting systems60

• Telephones

• Cell phones

• Pagers

• Fax

• Runners with verbal or written messages

• Two-way radios

• E-mail and Intranet services

Overhead broadcasting systems, Intranet, and two-way radios are independent of external systems (suchas telephone service) that might be impacted by awidespread emergency. A good EMP should considerthe need for backup communications in the event of apower failure.

Principles of Risk Communication

Special care might be required in training healthcareworkers regarding chemical, biological, or radiologicalhazards, particularly when the threat could be relatedto terrorism. Lundgren and McMakin (1998) recom-mend conducting an audience analysis to assess fac-tors that will impact how information might best bepresented. Non-clinical workers want basic informa-tion on the hazards, presented by a credible sourcewith a clear message, and preferably in “detailed,role-specific training sessions that are ultimately test-ed by drills” (Thorne et al., 2003). To demonstratetraining effectiveness, trainers should evaluate knowl-edge and skills by using objective measures such aspre- and post-training evaluations, as well as byobserving performance.61

Information Dissemination During an Incident

Hospitals need to work with local emergency serviceorganizations to provide clear, accurate informationduring large-scale emergencies. To avoid disseminat-ing conflicting information, hospitals that use aNational Incident Management System (NIMS)-com-patible incident command system, such as HEICS,provide for an individual who will coordinate withother response groups and communicate with themedia and other outside organizations.62 A represen-tative of the public affairs department often assumesthis role.

59 Other sources of critical observers might include peersfrom other hospitals, regulators, and members of fire depart-ment hazardous materials response teams.60 Overhead public broadcasting systems are used to reportinformation directly or announce codes. One code indicatesthat designated staff should report to a meeting point to obtaininformation.

61 JCAHO standards require an orientation and education pro-gram for all personnel who participate in implementing theEMP. This education addresses: (1) specific roles and responsi-bilities during emergencies, (2) methods used to recognizespecific types of emergencies, and (3) information and skillsrequired to perform assigned duties during emergencies.62 The Hospital Emergency Incident Command.

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Monitoring Employee Health

Prior to an Incident

Hospitals A through G all indicate that they typicallyconduct a thorough baseline evaluation of an employ-ee’s health at the time the person is hired. Based onhospital policy, the employee’s job category, or thehazards associated with tasks the employee performs,additional periodic health monitoring might also beprovided.63 Most of the hospitals interviewed for thisproject indicate that they have no special additionalrequirements for members of the decontaminationteam, unless the individual might wear a respirator. Inthat case, the employee receives a baseline evaluationand any follow-up evaluations needed to obtain thenecessary medical clearance, as discussed below.

One of the hospitals interviewed follows a some-what more rigorous medical monitoring program.Under this program, each member assigned to thedecontamination team receives a periodic physicalexam (often every 1 or 2 years), which includes abasic health screening. Evaluations for medical clear-ance to wear a respirator are incorporated into theseexams.

The HAZWOPER standard requires that employeesbe provided periodic medical evaluations (annual orbi-annual) if they exhibit signs or symptoms of expo-sure, or if it is anticipated that the employee would beexposed to hazardous substances, in excess of theestablished permissible exposure limit (PEL), for 30days per year or more.64 Drills and practice sessionsthat do not involve hazardous substances would notcount toward the 30 days.

The hospitals interviewed for this project alsomentioned that prophylactic vaccinations and anti-dotes should be stockpiled for employees in case theneed arises.

Medical Clearance for Respirator Use

The OSHA Respiratory Protection standard, in 29 CFR1910.134(e), or the parallel State Plan standards,require employers to obtain, in writing, a medicalopinion regarding an employee’s ability to wear a res-pirator. The regulatory requirement applies regardless

of whether other medical evaluations are neededunder the HAZWOPER standard. It also applies to alltypes of respirators (including hooded powered air-purifying respirators [PAPRs]), with the exception offiltering facepiece respirators (“dust masks”) usedby employees on a voluntary basis (i.e., when theemployer has determined that a health risk does notexist, but the employee nevertheless wishes to weara respirator). An additional medical evaluation isrequired by paragraph 1910.134(e)(7) under certaincircumstances. For example, an employee’s ability tosafely wear a respirator must be reevaluated when anincrease in the employee’s physical activities or theweight of the protective clothing would place anadded burden on the employee.

During a Response

The combination of first receivers’ activities and PPEoften create a greater physical workload for employ-ees than they experience during their normal dailyjobs. Thermal stress (heat and cold stress) alsoimpacts the period for which first receivers can per-form their duties. Some hospitals monitor employeevital signs as one method of tracking employeeresponse to these stressors. For example, Hospital Aevaluates each employee’s vital signs before that indi-vidual dons PPE. Prior to a team member donning aprotective suit and hooded PAPR respirator, a techni-cian records the individual’s weight, vital signs, andrecent medical history. This information is obtainedas other team members assist the individual into theprotective gear. If vital signs exceed predeterminedlimits set by the hospital organization, the individual isprohibited from wearing PPE that day and the teammember’s activities are restricted accordingly.

Decontamination safety officers at Hospital Areport that during every drill conducted, they haverejected at least one participant (out of a dozen ormore) due to elevated vital signs. When PPE isremoved, vital signs and weight are recorded again.The employee’s time in PPE is also recorded andtracked. Decontamination team members at HospitalA are generally permitted to wear a protective suitand hooded PAPR for 30 minutes at any one time,although this period can be adjusted up or downdepending on workload, weather, and the condition ofthe first receiver. Appendices H and I provide exam-ples of medical monitoring procedures and a separatevital signs checklist.

63 All health monitoring results should be provided to theemployee in a timely manner and in accordance with 29 CFR1910.1020 (OSHA’s standard on Access to Employee Exposureand Medical Records).64 Under most circumstances, first receivers would not beexpected to perform decontamination duties in the presence ofhazardous chemicals 30 days per year.

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Hospital A uses two-way headset radios to com-municate with and monitor the health status of indi-viduals who are wearing hooded PAPRs and protec-tive suits in hot weather. This hospital found that abehind-the-head “temple transducer” style headsetis more practical under PAPR hoods than “over-the-head” models, which tend to dislodge and are difficultto reposition without removing the hood.

Thermal Stress

Both heat and cold stress can decrease first respon-ders’ ability to work safely for extended periods.Hospital A believes that in its hot, humid southern cli-mate, heat stress presents the greatest threat toemployee health. To combat this hazard, the hospitaluses a combination of administrative controls andcooling devices. As noted above, team memberswhose vital signs are outside prescribed startingparameters are not allowed to don respiratory protec-tion.65 To further reduce the risk of heat stress, theteam makes extensive use of icepack vests. 66 Freezersfor icepacks are located in the Safety Office, firedepartment, and elsewhere for easy access. Although

Hospital A recognizes that use of icepacks to combatheat stress is somewhat controversial, this hospitalreports no problems among the many team memberswho have drilled over the years. Additionally, teammembers report that they find the icepack vests to bea comfortable asset in hot weather.

The American Conference of GovernmentalIndustrial Hygienists (ACGIH) offers guidance for man-aging heat stress in employees wearing heavy protec-tive clothing (ACGIH, 2001). This conservativeapproach uses a combination of common senseadministrative controls (e.g., good hydration) andphysiological measures of heat strain (remove workerif body core temperature exceeds 100.4 degreesFahrenheit or heart rate exceeds 180 beats per minute(bpm) minus the employee’s age, or is greater than110 bpm one minute after peak exertion). Appendix Iprovides examples of vital sign monitoring schemesused by other groups.

Following an Incident

Incidents involving hazardous substances are typicallyone-time incidents and medical monitoring is notrequired unless an employee develops signs or symp-toms related to an exposure. Following such an occur-rence, the hospital’s occupational health providershould follow the hospital’s regular policy regarding achemically exposed worker. If an employee becomesill or develops signs or symptoms specifically sug-gesting exposure to a particular contaminant, HospitalA would follow a policy designed for first responders

65 Vital signs may not exceed the following limits: diastolicblood pressure greater than 90 millimeters of mercury(mmHg), heart rate greater than 100 beats per minute, respira-tion greater than 24 breaths per minute, or oral temperaturehigher than 99.5 degrees Fahrenheit.66 Although some employees note that they feel cooler wear-ing icepack vests, there is some controversy regarding whetherthis type of equipment offers much real benefit.

“Temple-transducer” style two-way

radio headset stays in place under

PAPR hoods.

Detail of “temple-

transducer” style

radio headset.

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that complies with the requirements outlined inOSHA’s HAZWOPER standard 29 CFR 1910.120(f).

Hospital D has direct experience with employeeswho developed symptoms while treating a contami-nated patient. The victim drank a quantity oforganophosphate pesticide. During subsequentepisodes of vomiting, the victim contaminated cloth-ing, an ambulance, and the ED. As a result, six symp-tomatic staff members required hospitalization afterexposure to the concentrated pesticide and vapor.The hospital followed its usual procedures for manag-ing an employee with an occupational injury, includ-ing entering the illnesses in the OSHA Log of Work-Related Injuries and Illnesses (OSHA 300 Form, previ-ously OSHA 200 Form) and ensuring workers’ com-pensation medical leave for one affected individual.

Managing Employee Stress

Understandably, disasters can be a notable source ofstress for anyone involved (Young et al., 2002;Hodgson et al., 2004). Hospital A points out thatemployee stress is a concern for decontaminationteams and the hospital includes a mental healthprovider on each team. While assisting with decon-tamination activities, this employee also observesteam members for symptoms of excessive stress.Additionally, Hospital A ensures decontaminationteam members have ready access to post-event coun-seling if they request such services.

RESPONSEFACILITIES AND EQUIPMENT

Evaluating Existing Resources

Hospitals are challenged to identify spaces that willsupport decontamination activities (including equip-ment storage) and ensure operations can continue inthe event one area of the hospital becomes contami-nated. Hospitals planning additions or remodelingprojects have a unique opportunity to design spacesappropriately. Other hospitals should use creativeplanning to identify existing architectural features thatthey can use to their advantage. Several examples fol-low:

• Hospital F has two existing physical characteris-tics that have proven advantageous: (1) in theevent that one side of the ED became contami-nated by an unannounced victim, doors betweentwo sections of the ED can be closed and normalED activities can continue on the uncontaminat-

ed side; and (2) a pair of unused, canopy-coveredramps leading to one entrance of the ER (leftfrom a period of construction when the ER wasused as the main entrance to the hospital) isbeing converted into a permanent decontamina-tion shower for ambulatory patients. When con-sidering use of divided spaces, hospitals shoulddetermine whether the ventilation systems arealso separate and whether they recirculate air. Ifa space becomes contaminated, it might be nec-essary to shut down the area’s ventilation systemto prevent circulation of contaminated air toother spaces.

• While looking for an appropriate location for itslarge portable decontamination system, HospitalA (in a hot, humid climate) considered the advan-tages of a particularly large shade tree for pre-venting heat stress. The tree shades the entireshower system and all support features (exten-sive mechanical systems, triage and victiminspection stations, and victim waiting areas).

Isolation and Lockdown

The hospitals interviewed use a variety of methods tolimit unauthorized access to the ED during emergen-cies until the victims have been decontaminated. Themethods range from a guard with a key at the door tosophisticated keycard systems controlled at a centralcommand center. The more complex systems tend tobe associated with urban or recently modernized hos-pitals and are intended for use in any type of distur-bance. Hospitals intend to use these methods if situa-tions suggest that an unruly crowd will force its wayinto the hospital.

Visual aids help communicate to hospital managers

the advatages and possible location of proposed

permanent decontamination systems.

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Decontamination

Equipment

Hospital A, which trains other hospitals to offer decon-tamination services, notes that it is critical to matchthe decontamination equipment purchased to theneeds of the hospital and the community it serves.Hospital advisors recommend that any hospital withan emergency room should be prepared to decontam-inate victims. However, facilities such as long-termcare facilities and specialty clinics do not necessarilyneed decontamination capability. A hospital with aminimal risk of receiving multiple contaminated vic-tims should consider acquiring a small system thatcan be handled by a few employees.67 According toHospital A, “every hospital should have a well-coordi-nated plan for arranging [timely] decontamination ofany patients who may show up at the door, withoutputting staff at undue risk.” The plan should includemedical triage and treatment capability with properprecautions.

Hospitals may select from an array of decontami-nation shower options. Portability is an advantage ifthe system might be required at different locations. Awide variety of portable, temporary decontaminationsystems are commercially available. Durable portablesystems are designed to be cleaned and reused (if thetype of contaminant is not highly toxic or persistent),while other systems are intended to be disposableand, thereby, simplify the post-incident recoveryphase. The systems need to be stored in an easily

accessible location. There is considerable variety inthe sizes of portable decontamination systems avail-able and the number of people required to set up thesystem. All require some set-up time.

Permanent decontamination facilities are generallyrecommended over temporary equipment becausethese facilities can be activated quickly (some perma-nent models may be activated by simply unlockingthe doors and turning on the water) and offer reliablelong-term service. They also function well in harsh cli-mates. Although permanent facilities require a dedi-cated space and more maintenance than disposablesystems, Hospital A finds that permanent decontami-nation showers can generally be installed for thesame (or lower) cost than a portable system withcomparable features.

Enclosed decontamination facilities should providefor fresh air circulation. When constructing a fullyenclosed system, hospitals should consult a ventila-tion engineer or Certified Industrial Hygienist early inthe system design phase.

Because of the time it takes first receivers to puton PPE and to set up decontamination facilities, hospi-tals may want to consider arranging for alternaterapid forms of decontamination until more sophisti-cated decontamination facilities are up and running.For example, some hospitals use high capacity, low-pressure hoses or showerheads, connected to highcapacity, temperature-controlled water sources. Thesehoses and showers allow rapid preliminary drenchingof multiple victims. Where multiple showerheads canbe activated, ensure that the available water flow into,

67 For example, a temporary shower facility with a wastewatercollection device.

Although permanent decontamination systems

have many advantages, portable facilities can be

transported to other locations, if necessary.

A blower can increase fresh air circulation through

the decontamination system. In cold weather, the unit

shown also heats air to a comfortable temperature.

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and through, the system is adequate to provide rapiddecontamination at each showerhead.68

Hospitals A through G report that they consideredthe following factors when evaluating their decontam-ination system options:

• Previous experience with a particular system dur-ing drills or demonstration events. Characteris-tics that first receivers prefer include systems

that are easily and rapidly set up by a minimalnumber of personnel and require little storagespace.

• Compatibility with other equipment in the com-munity (e.g., already owned by the fire depart-ment or other local organization). This featureallows systems to be joined to create a largershower area. Additionally, more individuals inthe community will be familiar with the systemsetup.

• Cost.

• Requirements prescribed by funding sources.

• Availability of space for a permanent shower.

• Community needs (anticipated frequency of useand required capacity).

• Need to operate the system in harsh weather.

Macintyre et al. (2000) suggest that the decontami-nation system should be operational within 2 to 3minutes of notification of an incident. While this peri-

Hospitals can obtain military sur-

plus equipment to supplement the

decontamination facility supplies.

(Shown here: a field stretcher for

tranferring non-ambulatory victims

from arriving vehicles to the decon-

tamination facility.)

A roller system platform helps move

non-ambulatory victims on back-

boards through the decontamina-

tion facility.

68 To transfer water out of the shower area, hospitals use aportable electric pump (approximately 2.5 gallons per minute,or a rate similar to the standard combined water flow rate ofthe most consistently used showerheads; approved for sub-mersion and on a ground-fault interrupt circuit). The pump sitsin the shower base containment and pumps the accumulatingwastewater into a portable rubber bladder or barrel. Waste-water storage barrels and bladders used by these hospitalsrange in size from 50 to 2,500 gallons capacity, and are select-ed based on the size of the decontamination system, anticipat-ed average total water flow rate, and the number of victims thehospital is prepared to treat. While larger portable decontami-nation systems with multiple showerheads can generatewastewater more quickly than smaller systems, the large sys-tems also tend to have larger floor-level water-containmentenclosures.

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od can be reasonable for some permanent decontami-nation facilities, realistically few temporary/portablesystems can be activated that quickly. According toHospital A, activation periods of 10 to 15 minutes aremore typical for temporary decontamination facilities,even with highly trained and experienced staff. Thehospitals interviewed for this site visit indicated thatan inexperienced staff might require two to four timeslonger for set-up activities. Regular practice sessionsand drills improve set-up teams’ efficiency.

Regardless of the type of decontamination systemselected, hospitals should avoid locating the decon-tamination facility inside the ED.

Additional information on evaluating andselecting decontamination equipment may befound at the Department of Veterans Affairs web-site http://www1.va.gov/vasafety/page.cfm?pg=291and the National Institute of Justice websitehttp://www.ojp.usdoj.gov/nij/pubs-sum/189724.htm.

Procedures

Decontamination procedures can have a large impacton first receiver exposure to hazardous substances.All the hospitals interviewed agree that the basicsteps include:

1) Activate the EMP.

2) Learn as much as possible (as soon as possible)about the number of victims, the contaminant,and associated symptoms. Previous arrange-ments with first responder organizations canimprove the timeliness and quantity of informa-tion received.

3) Activate the decontamination system andassemble the decontamination team and sitesecurity staff.

4) Perform any medical monitoring (e.g., vitalsigns), if specified by the EMP.

5) Put on PPE.

6) Triage victims to determine which individualsrequire decontamination and provide criticalmedical treatment to stabilize them beforedecontamination (e.g., atropine).

7) Assist victims (ambulatory and non-ambulatory)in removing contaminated clothing and securingpersonal property as soon as possible (withinminutes of arrival).

8) Place clothing and other contaminated items inan approved hazardous waste container that is

isolated outdoors so the items are not a continu-ing source of exposure.

9) Wash victims using soap, with good surfactantproperties, and water (preferably tepid water toimprove victim compliance). This step shouldinclude copious rinsing. [See discussion below.]

10) Inspect victims to evaluate the effectiveness ofdecontamination and guide decontaminated vic-tims to the medical treatment area (HospitalPost-decontamination Zone). Return inadequate-ly decontaminated victims to the shower areaand repeat cleansing.

11) Decontaminate equipment and the decontamina-tion system (if not disposable).

12) Staff remove PPE and decontaminate them-selves.

See Appendix J for an additional example of victimdecontamination procedures.

All of the steps above can influence the extent ofhealthcare workers’ exposure to the contaminant.However, certain steps should be highlighted for theirdirect impact on the concentrations of contaminantfirst receivers will encounter. For example, disrobingmight remove as much as 75 to 90 percent of the con-taminant arriving on a victim (Macintyre et al., 2000;Vogt, 2002; USACHPPM, 2003a). 69 By isolating (in anapproved hazardous waste container) the contaminat-ed clothing, staff prevent these materials from off-gassing into the work area. To minimize first receiverexposure levels, these steps should be implementedimmediately as victims arrive.

Non-ambulatory victims can require a substantialproportion of first receivers time and efforts. Firstreceivers are likely to experience the greatest expo-sures while assisting these victims. Staff should takesteps to identify possible sources of contaminationand limit their exposure to those sources. For exam-ple, Hospital A uses specific procedures for removingvictims clothing to minimize first receiver and victimexposures. Assistants use blunt-nose scissors to cutaway clothing, rather than pulling it off. Tugging onclothing can produce a wringing action that might dis-tribute contaminant on the victim, healthcare workers,

69 The percentage of contaminant reduction depends on thetype of clothing the victim was wearing when exposed. Theestimates may be somewhat lower (down to 50 percent) forvictims wearing short pants or skirts and higher (up to 94 per-cent) for victims exposed to biological warfare agents whilewearing protective military uniforms (USACHPPM, 2003a).

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and the surrounding area. Once removed, the clothingis immediately placed into a sealed container.

Unless a hospital uses detection equipment withdemonstrated accuracy and reliability, victim washingprocedures and visual inspection offer the only practi-cal way healthcare workers can conclude that victimsare definitively decontaminated. Staff in the ED mightbecome exposed if contaminated victims are permit-ted to enter the Hospital Post-decontamination Zone.All the hospitals interviewed for this project indicatedthat they currently require victims to soap and sham-poo completely and spend 5 to 6 minutes under aflow of running water. Some hospitals time the indi-vidual victims’ total wash periods, while othersobserve the victims to ensure that they wash thor-oughly. It may be advantageous to start the victimcleansing process with a full minute under a drench-ing shower to rinse away as much contaminant aspossible, followed by subsequent soaping and rinsingsteps, repeated as necessary (USACHPPM, 2003a).Hospital G has a progressive shower, in which eachvictim spends one minute at each of several wash sta-tions.

Most of the hospitals interviewed also provide vic-tims with written or pictorial instructions. In addition,tepid water, security of personal effects, single-genderfacilities, shelter, and replacement clothing influencehow quickly and completely victims comply withrequirements to undress, shower appropriately, andwait for medical treatment until they are completelydecontaminated. In cold climates, heated spaces andblankets might be necessary. Victim inspection pro-vides a final check to ensure contaminant is not car-ried into the ED.

Victims from some incidents may arrive at the hos-pital after having been decontaminated at the incidentsite (Release Zone) or elsewhere. Before admitting avictim to the ED, first receivers should evaluate eachindividual to ensure the patient was adequatelycleansed.

The methods staff use to decontaminate them-selves and doff PPE also impact their own exposure.ATSDR, 2000 and Appendices K and L offer examplesof procedures used by some hospitals. While there islittle definitive published information available regard-ing optimal shower procedures (for victims or staff),the following sections summarize information provid-ed by organizations with some expertise in this area.These procedures apply to a wide variety of contami-nants and are appropriate for unknown contaminantsthat could arise from a release of toxic chemicals, bio-

logical agents, or radiological particulates. Decontami-nation procedures, like PPE use, can be modified oncethe contaminant is identified; hospitals that arecleansing victims to remove known contaminants cantailor procedures as appropriate. For example, alonger rinse might be beneficial for corrosive sub-stances or contamination in the eyes. Organizationssuch as the Center for Disease Control and Prevention(CDC) and the Department of Homeland Security offerspecific recommendations for decontaminating vic-tims exposed to individual hazards, such as ionizingradiation (CDC, 2003; Department of Homeland

Put victim’s personal items in a labeled plastic zip bag.

Use blunt scissors to cut away clothing. Avoid stretch-

ing or wringing cloth.

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Security, 2003). 70 After cleansing with soap and water,certain residual chemical warfare agents (sarin, mus-tard gas, and others) can be neutralized on the skinusing a substance such as the reactive skin decontam-ination lotion (RSDL), used by the U.S. Army andother military organizations.71

Shower Flush Time and Practices

Numerous agencies and organizations recommend ashower time of approximately five minutes for con-taminated victims brought to a hospital. Despite thefact that there is no empirical data, operational proce-dures deem this time as adequate.

• The U.S. Army Center for Health Promotion andPreventive Medicine (USACHPPM) recommendsone-minute rinsing from head to toe with tepidwater (slightly warm, not hot) after removal ofcontaminated clothing, followed by a more thor-ough decontamination of washing with a soapwith good surfactant properties (e.g., hand dish-washing detergent), tepid water, and soft sponges.Avoid stiff brushes and vigorous scrubbing,which can damage the skin and increase thechance the contaminant would be absorbed bythe victim. USACHPPM recommends these pro-cedures for most classes of contaminants, exceptcertain reactive metal dusts (USACHPPM, 2003a).

• The U.S. Army Soldier and Biological ChemicalCommand’s (SBCCOM) Mass Casualty Decon-tamination Research Team (MCDRT) states thatactual showering time will be an incident-specificdecision but might be as long as 2 to 3 minutesper individual under ideal circumstances (SBC-COM, 2000b).

• The Agency for Toxic Substances and DiseaseRegistry (ATSDR) recommends that patients con-taminated with an unidentified chemical shouldflush exposed or irritated skin and hair with plainwater for 3 to 5 minutes. For oily or otherwiseadherent chemicals, mild soap on the skin andhair followed by a thorough rinse with water isalso recommended (ATSDR, 2003).

• A technical expert for Hospital A’s EmergencyMass-Casualty Decontamination Program statedthat research regarding how long it takes todecontaminate an individual is scarce. Thisorganization recommends a 5-minute showertime, based on operational experience. However,in some cases the total decontamination periodcould last longer than five minutes, dependingon the agent, its viscosity, the quantity on thevictim, and the amount of clothing removed.

Soap

Numerous agencies and programs recommend theuse of water and a liquid soap with good surfactantproperties (such as hand dishwashing detergent) todecontaminate victims during emergencies and masscasualties involving hazardous substances. Their rec-ommendations are summarized here.

• SBCCOM’s MCDRT recommends the rapid use ofwater, with or without soap, for decontamination.Using soap can marginally improve the resultsby ionic degradation of the chemical agent. Soaphelps dissolve oily substances like mustard orblister agent. Liquid soaps are quicker to usethan solids. However, the decontaminationprocess should never be delayed to add soap(SBCCOM, 2000b).

• A multi-service effort of the U.S. Army, U.S.Marine Corps, U.S. Navy, and U.S. Air Force rec-ommends that a contaminated individual usegenerous amounts of soap and water and scrubdownward from head to toe. However, thedecontamination process should not be delayedto due to a lack of soap (U.S. Army, 2001).

• A technical expert with Hospital A’s EmergencyMass-Casualty Decontamination Program statedthat this organization uses mild liquid (hand)dishwashing soap to avoid irritating the skinwhile still allowing, with enough water and fric-tion, removal of the contaminant. He stated thatthe Department of Defense (DOD) has also sug-gested using mild soap for chemical warfareagents. USACHPPM suggests using mild (hand)dishwashing soap for removing a wide range ofpossible contaminants, including industrialchemicals, chemical warfare agents, biologicalagents, and radiological particles (USACHPPM,2003a).

70 The International Commission on Radiological Protection(ICRP) and the National Council on Radiation Protection andMeasurement (NCRP) also offer guidance for radiological inci-dents.71 Neutralizing agents reduce toxic effects of agent alreadyabsorbed into the skin. RSDL won Food and Drug Administra-tion (FDA) approval in 2003.

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Security

Site security helps maintain order and control trafficaround the decontamination facility and the hospitalentrances. Security officers might need to control acontaminated individual to prevent other staff frombecoming exposed and to protect equipment. Securityofficers also ensure contaminated victims do notbypass the decontamination hospital or enter the EDwithout passing inspection. In cases of civil distur-bance, properly identified security officers protect thedecontamination facility and staff so normal opera-tions can continue.

Personal Protective Equipment

Hospitals should select PPE (e.g., respirators, suits,gloves, face and eye protection) based on a hazardassessment that identifies the hazards to whichemployees might be exposed. Under OSHA’sPersonal Protective Equipment standard (29 CFR1910.132) or the parallel State Plan standards, allemployers, including hospitals, must certify in writingthat the hazard assessment has been performed. Forfirst receiver PPE, hospitals may base the hazardassessment on the Personal Protective Equipmentsection of this best practices document, then use thePPE listed in Table 3. Hospitals likely to respond toincidents involving a specific hazard should adjust thePPE accordingly.

OSHA’s Personal Protective Equipment standardalso requires that employees be provided with equip-ment that fits appropriately. Some hospitals assign aset of protective equipment (except the PAPR respira-tor) to a specific individual. The equipment is storedin a container marked with the individual’s name.Other hospitals maintain general supplies of PPE, stor-ing sets of equipment by size (one set includes a largesuit, large gloves, and large boots). In this case, thepackages are clearly marked only with the size. Eachfirst receiver tries on equipment to determine whatsize group fits best, then, during an emergency, theemployee can quickly locate an appropriate PPE set.One hospital reported that boot size serves as thebasis for its PPE sets. It is sometimes necessary toinclude two sizes of each type of glove in the set toensure proper fit for everyone who wears the PPE set.Suits do not need to fit as closely and excess fabriccan be taped or rolled to fit. To prevent protectivesuits from tearing at the crotch, hospitals should orderover-sized suits (larger than the individuals normalsize) (SBCCOM, 2003). Loose-fitting PAPR respirator

hoods offer a universal fit, thus are not included inindividual or size-based PPE sets; however, tight fit-ting facepieces do require fit testing.

Hospitals must include first receivers’ respiratorsin a respiratory protection program, as specified byOSHA’s Respiratory Protection standard (29 CFR1910.134), or the parallel State Plan standards. Theserespirators can be integrated into the hospitals exist-ing respiratory protection program, which shouldinclude the following elements (listed in1910.134(c)(1)):

• Procedures for selecting respirators for use in theworkplace.

• Medical evaluations of employees required touse respirators.

• Fit testing procedures for tight-fitting respirators.

• Procedures for proper use of respirators in rou-tine and reasonably foreseeable emergency situ-ations.

• Procedures and schedules for cleaning, disinfect-ing, storing, inspecting, repairing, discarding,and otherwise maintaining respirators.

• Procedures to ensure adequate air quality, quan-tity, and flow of breathing air for atmosphere-supplying respirators.

• Training of employees in the respiratory hazardsto which they are potentially exposed during rou-tine and emergency situations.

• Training of employees in the proper use of respi-rators, including putting on and removing them,any limitations on their use, and their mainte-nance.

• Establishing and implementing respirator chemi-cal cartridge change schedules.

• Procedures for regularly evaluating the effective-ness of the program.

Most of the hospitals interviewed for this projecthad previously developed respiratory protection pro-grams covering the use of respirators by otheremployees. The hospitals were able to expand theprogram to include the use, cleaning, storage, andmaintenance of the PAPRs worn by first receivers.

Certain materials absorb or are damaged bysome chemical agents. As they become available,hospitals should select respirators that have beenspecifically tested for performance in the presence ofchemical, biological, radiological, and nuclear haz-ards (CBRN). The National Institute for OccupationalSafety and Health (NIOSH) is responsible for devel-

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oping certification standards for approving variousstyles of CBRN respirators. When the HVA reveals apotential WMD threat and until NIOSH completes itsCBRN certification process for PAPRs, use PAPRs thathave been tested by the manufacturer for a CBRNenvironment.

NIOSH maintains a list of respirator makes and models certified for use against specific hazards or types of environments. Hospitals cansearch the list by contaminant type (e.g., organicvapors), facepiece style (e.g., hood) and other criteria. CBRN-approved respirators will appear on this list as they are certified. To access the list,see www.cdc.gov/niosh/nppt/topics/respirators/cel.

Protective equipment deteriorates with use andtime. To minimize the amount of costly equipmentexpended during frequent drills, the interviewed hos-pitals typically maintain sets of PPE that are designat-ed for drills. These “reusable” items are markedaccordingly and repackaged after each training ses-sion. In differently marked containers, the hospitalsstore identical PPE (still in the original or comparablepackaging) that would be used during a real incident.

Protective equipment storage can present chal-lenges. The hospitals that were interviewed typicallyuse one of two methods: cabinets or plastic storageboxes on shelves. Hospital A uses large stainless steelrolling cabinets that can be pushed to the ED entrancefor easy equipment access when the decontaminationfacility is activated. Other hospitals use clear (easy tosee contents) or colored (for coding) plastic storage con-tainers to hold PPE sets and other supplies. To ensurethat equipment is convenient during an emergency, thehospitals store equipment on shelves or cabinets nearthe ED door or in an adjacent room. One small hospitalkeeps equipment in locking cabinets along one wall ofthe small ED entry vestibule.

Long-term maintenance of battery-powered respi-rators, such as PAPRs, creates a special challenge. Thebatteries should be kept fully charged and should bemaintained according to the manufacturer’s direc-tions. The respirator manufacturer’s specific recom-mendations for charging, testing, and expected bat-tery service life should be considered in any effort tomaintain future readiness. Lithium-based batteriesmight offer more reliable long-term service. However,hospitals should discuss the relative merits and main-tenance of the available batteries with the respiratormanufacturer.

Detection Equipment

Hospitals face a significant challenge in identifyingcontaminated individuals when they arrive unan-nounced as well as after decontamination procedures.All the hospitals interviewed depend on triage person-nel or clerical staff to identify self-referred patientswho have been in contact with hazardous substances.The first indication of the need to activate the hospi-tal’s EMP and decontamination team might comefrom staff who identify these individuals through aninitial interview, by visual observation, by the pres-ence of indicative odors, and through signs that asubstance appears to be affecting health. After a vic-tim has been through the decontamination system,hospitals rely on visual inspection and the extent towhich the victim followed prescribed showering pro-

Staff can quickly move wheeled equipment

carts from storage to the staging area.

A storage room near the ED door offers con-

venient access for first receivers’ supplies.

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cedures. A few hospitals have access to commerciallyavailable detection equipment that can help with theidentification. Although published selection criteriaare available (see NIJ, 2000), the interviewed hospitalsagree that the available practical detection equipmentonly evaluates specific hazards (e.g., ionizing radiationand traditional chemical weapon nerve and blisteragents). 72

Ionizing Radiation Meters

Experts suggest that alpha or beta emitting particlesmay be the more likely contaminants in mass casualtyevents involving the release of radiological particles(CDC, 2003). Relatively reliable and easy to useinstruments are available for measuring ionizing radi-ation. Hospitals that offer patients nuclear medicineservices generally have access to specific types ofradiation meters used in that department. For exam-ple, the Radiation Safety Office for Hospital F indicatedthat such meters would be available for post-deconta-mination evaluation of victims, staff, and hospitals, asdeemed appropriate. It is important that meters usedby first receivers be selected based on the types ofradiological particles with which victims could be con-taminated.73 To ensure more immediate access toappropriate equipment, Hospital B has obtainedmicro-roentgen per hour (µR/h) survey meters for thededicated use of the decontamination team. In theevent of a radiological emergency, the team will usethe meters as they evaluate the effectiveness of victimdecontamination.

To evaluate the effectiveness of decontaminationprocedures and also to help identify possible embed-ded fragments of radioactive materials, Hospital Gobtained a pair of radiological monitoring devices(Ludlum Model 3 Survey Meters, with Model 44-7 EndWindow G-M Detectors and headphones). This choicewas based on reports of good experiences with theinstrument, price, and versatility (the equipment canbe used for estimating exposure rate as well asdetecting contamination). The hospital also acquiredRadiagem-4 Personal Portable Radiometers, which aresmall hand-held gamma source meters that willpotentially serve the dual purpose of screening vic-tims for contamination and simultaneously recording

the accumulated exposure of the employee using theequipment. These user-friendly detectors integrate thereading and will alarm after reaching a preset thresh-old.74

Ionizing radiation detection equipment could alsobe useful for identifying contaminated individuals thatmight enter the ED unannounced. Hospital G is in theprocess of obtaining and testing radiation detectionmeters (Syrena Gamma Source Finder) that will belocated at patient entrances to the hospital. Theseportable devices—about the size of an attaché case—will be tested at an entrance to determine whetherthey are useful for detecting radioactivity. The hospi-tal hopes to use this type of equipment to avoid thespread of contamination by identifying contaminatedindividuals as they enter the hospital. 75 The hospitalalso plans to evaluate equipment that could be usedto screen victims by moving them past an instrument(e.g., at the entrance and exit of a shower system)eliminating the need for an employee in this position.

Chemical and Biological Agent Detection Equipment

User-friendly equipment of adequate sensitivity is alsobecoming available for specific agents typically usedas chemical weapons (Environmental Technologies,undated). For example, two of the interviewed hospi-tals (Hospitals B and C) obtained the same make andmodel (“APD 2000” from Environmental Technologies)of hand-held detection meters designed to detectparts per billion levels of specific chemical “nerve andblister agents” used as chemical weapons (e.g.,organophosphates, and mustard agent).76,77 How-ever, a third hospital (Hospital A) felt that this type ofequipment might be more useful for evaluating anincident site than for declaring victims to be thorough-ly clean after decontamination efforts.

Equivalent equipment for detecting industrialchemicals and biological agents remains problematic.Although the interviewed hospitals indicated that theyare interested in obtaining comparable detection

72 Traditional chemical weapon nerve agents are commonly inthe organophosphate chemical class.73 The U.S. Department of Homeland Security has adoptedseveral standards for the design and performance criteria ofradiation and nuclear detection equipment (seehttp://www.dhs.gov/dhspublic/display?content=3307).

74 Hospital G also obtained a more costly portable spectrumanalyzer that can also be used to measure ionizing radiationexposure rates. This instrument, which requires a skilled oper-ator, might also be used to identify radioactive isotopes. 75 In general, gamma source detectors are more useful fordetecting a source of radiation, rather than for detecting con-tamination on an individual.76 The meter detects some agents at lower levels than others.77 The U.S. Armed Forces have also developed colorimetriccontact paper to screen skin and equipment surfaces for theseagents. However, the papers do not indicate potential for air-borne exposures.

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equipment that would identify and measure low levelsof industrial chemicals or biological agents, none ofthe hospitals feel that the instruments currently avail-able are practical for this purpose. Experts do agree,however, that some of the current broad-spectrumdetection devices are capable of detecting classes ofagents (although not the individual agent) with rea-sonable sensitivity and accuracy. Hospitals shoulddetermine the availability and utility of these instru-ments for the specific categories of substances identi-fied in the hospital’s HVA.

Hospital A indicated that optimal detection instru-ments would be (1) sensitive at low concentrations toa wide range of substances, (2) have a rapid responsetime (preferably a few seconds), (3) be easy to oper-ate, (4) be rugged and portable enough to functionoutdoors under emergency conditions, (5) requireonly occasional routine maintenance, and (6) be rea-sonably priced. Macintyre et al., 2000, point out thatthe currently available detectors and monitors “wouldonly complicate and lengthen the decontaminationprocess,” without providing substantial value.

TRIAGE CONSIDERATIONSHospital A notes that pre-decontamination triageserves three purposes:

• Distinguish contaminated individuals from otherpatients arriving at the hospital (e.g., by identify-ing symptoms and victim’s proximity to a knownchemical release).

• Identify victims who require immediate stabiliza-tion before they enter the decontamination sys-tem (e.g., shock and respiratory arrest).

• Identify injuries or critical pre-hospital treatmentmaterials that will require special handling insidethe decontamination system (e.g., a tourniquetthat must be replaced with an uncontaminatedcompression device).

A plan for pre-decontamination triage should beincluded in the EMP.

Post-decontamination triage for medical treatmentshould occur in the Hospital Post-decontaminationZone, after victims are inspected and found to be freeof contamination. Some hospitals combine decon-tamination and initial medical treatment (such as anti-dotes), which means either the healthcare workerattempts medical triage while wearing PPE (preferred)or the worker is at risk of exposure from victims thathave not been adequately decontaminated.

EXTERNAL COMMUNICATION

Obtaining Timely Information

Experience has shown that hospitals cannot count onreceiving immediate and complete informationregarding an incident. However, hospitals can takesteps to maximize their opportunities to receive usefuland timely information. Hospitals D and F have foundthat the quality and timeliness of the received infor-mation improved as a result of strong working rela-tionships with community organizations, coordinatedEMPs, and drills conducted with other groups thatrespond to emergency situations.

Coordinating Activities

Coordinated response activities allow individualorganizations to respond appropriately, when needed.Hospitals that work with the community to identifytheir roles can encourage coordinated responses.Hospital A (which maintains its own HAZMAT team inaddition to a decontamination team) is located in alarge urban area near other hospitals and fire depart-ments, also with HAZMAT teams. As in many cities,the community’s emergency management organiza-tion activates the appropriate HAZMAT team for each incident. This practice reduces the chance thatresponse will be duplicated needlessly, thus protect-ing community resources that might otherwise bewasted. In the event that a large-scale emergency pro-duced contaminated victims, Hospital A’s two facilities(across a river from each other) would coordinate withthe community to determine which one of its two de-contamination locations to activate (based on numberand location of victims)—or whether both systemswould be required.

Hospitals should also activate two-way communi-cation with the incident site. The more information ahospital can obtain regarding the hazard, the betterfirst receivers will be able to protect themselves andtreat the victims. Additionally, while treating victims,hospital staff might obtain valuable information re-garding the nature of the contaminant, the route ofentry, and symptoms of exposure. By passing thesedetails back to the Release Zone, hospitals providefirst responders at the site with information that couldhelp those workers recognize possible signs of expo-sure, initiate life-stabilizing medical treatment, oradjust their PPE to provide better protection.

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RECOVERYHOSPITAL DECONTAMINATION

Solid Waste Management

All hospitals consulted indicate that solid waste generat-ed during victim decontamination activities will be treat-ed as hazardous waste following the hospitals’ existinghazardous waste management procedures. These hos-pitals plan to work with contract hazardous waste man-agement companies to test and dispose of waste that isconsidered hazardous (except for any items required bylaw enforcement as evidence). Anticipating that theneed might arise, several of the hospitals have madeadvance arrangements with private companies that spe-cialize in hazardous waste removal.

For emergencies involving only a few contaminat-ed victims, hospitals typically plan to use plastic bagsto collect individual’s contaminated clothing for dis-posal. The bags will be sealed and double-bagged orput in hazardous waste containers, then stored inexisting secure hazardous waste storage areas untildisposal. Hospitals that anticipate that they mightreceive a large number of contaminated victims main-tain a supply of hazardous waste barrels (with airtightlids) into which decontamination team members willplace contaminated materials. Hospital representa-tives stress that sealing the bags or closing the con-tainers is important to eliminate contaminated materi-als as possible continuing sources of victim or healthcare worker exposure.

In response to some incidents, Federal authoritiesmight request that certain types of waste be retainedas evidence. In that case, the agency will provide in-structions on handling the waste.

Wastewater Management

During an emergency, first receivers should take allnecessary steps to save lives, protect the public, andprotect themselves.78 Once imminent threats to

human health and life are addressed, first receiversshould make all reasonable efforts to contain contami-nation and avoid or mitigate environmental conse-quences (U.S. EPA, 2000).

Wastewater from decontamination showers cancontain low-level concentrations of the substance(s)with which victims are contaminated. Given the op-portunity to plan for decontamination activities (bydesigning and installing or purchasing decontamina-tion facilities, developing procedures, and preparingstaff), hospitals should consider the management ofdecontamination shower water as part of the plan. Todetermine appropriate wastewater management prac-tices, hospitals should consult with LEPCs, whosemembers “can work together creatively using avail-able resources to minimize the environmental impactof [hazardous materials] incidents” (U.S. EPA, 2000).

The hospitals interviewed follow several strategiesfor handling decontamination shower wastewater.Management methods range from complete waterretention in a storage unit to uncontrolled release(e.g., into a parking lot or storm drain). The choice isusually based on the circumstances under which theindividual decontamination system will be used. Forexample, these hospitals have generally arranged forsome level of treatment or containment of wastewatergenerated by their primary decontamination systems(i.e., the systems that would be used most frequently).However, the same hospitals do not typically applyspecific controls to wastewater from additional, open-air showerheads intended for use only as backupshower capacity (in the event that an unexpectedlylarge number of victims overwhelms the hospital’sprimary decontamination system).

Hospital B has a memorandum of understandingwith the municipal wastewater treatment facility,which allows the hospital to drain water from its large,permanent, indoor decontamination system to thesanitary sewer. The agreement specifies that the hos-pital notify the treatment facility immediately whenthe shower is used to treat contaminated victims.Hospital B includes this notification in the EMP proto-col for activating the shower.

Hospital A and Hospital C incorporate large (1,000or more gallons) underground storage tanks into thedesign of their permanent, enclosed decontaminationsystems. When necessary, the water can be held untiltested. After consultation with local environmentalauthorities, the hospital can either treat the waste-water, pump it out, or drain the water to the sanitarysewer or storm drain.

78 According to an EPA Alert (EPA, 2000), first responders’ lia-bility under the Comprehensive Environmental Response,Compensation, and Liability Act (CERCLA) for environmentaldamages occurring during hazardous materials incidents islimited (when public health or welfare are in danger) by the“Good Samaritan” provision contained in Section 107(d)(1) ofCERCLA. This provision applies to emergencies involving haz-ardous materials release, including acts of terrorism.However, first responders also may be subject to liabilitybased on applicable state statutes and regulations. Thus, firstresponders may consider consulting with local legal counsel toascertain the scope of their potential liability. To access a copyof the EPA alert, see http://yosemite.epa.gov/oswer/Ceppoweb.nsf/vwResourcesByFilename/onepage.pdf/$File/onepage.pdf.

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Among the hospitals interviewed, those that haveobtained portable decontamination systems typicallyuse a wastewater-containment device built into thebase of the system enclosure. These containmentdevices usually include a low supportive wall (a fewinches high) around the perimeter of the shower anda plastic lining to catch and hold wastewater. The hos-pitals often pump water from the shower base con-tainment into a separate bladder to limit the volumein the shower base and to increase water storagecapacity. 79 As with underground tanks, wastewaterstored in bladders is held for subsequent testing andtreatment or release, as deemed appropriate byauthorities based on sample results.

An important consideration for positioning waste-water storage receptacles is the eventual need todrain or transport them (once filled, these containersare heavy and can only be shifted using special equip-ment). Hospital D noted that its hazardous wastemanagement contractor provided useful advice aboutlocating the wastewater receptacle where it could beeasily accessed by the contractor’s equipment, orcould be drained with little assistance if water treat-ment was not required. This advice influenced theultimate decontamination area design.

Decontaminating Surfaces and Equipment

The hospital EMP should include procedures forcleaning equipment and surfaces during and after anincident. Cleaning should be performed by properlyprotected and trained employees. Items that cannotbe decontaminated safely should be processed forappropriate disposal. It is unlikely that portable gearcould be adequately decontaminated after an incidentinvolving a persistent or highly toxic agent.

The hospitals interviewed assign specificallytrained individuals to be responsible for decontami-nating and cleaning surfaces and equipment. These

individuals are usually members of the decontamina-tion team, but at least one of the hospitals uses spe-cially trained housekeeping or facilities managementstaff (hospital employees) to fill this role. It is impor-tant to note, however, that hospitals are increasinglyconcerned about delegating this role to housekeepingstaff. According to the hospitals interviewed, the cur-rent industry trend is toward using contract servicesrather than hospital employees for general house-keeping activities. Hospital E acknowledged that forcontracted employees, protection and liability issuescan be complicated when contractual arrangementsdo not specifically address these matters. Addition-ally, rapid personnel turnover among contract house-keepers often hinders the hospital’s ability to ensureworkers receive specialized training.

Hospital D is considering a different contractualoption. The hospital anticipates that large, time-con-suming decontamination and associated recovery-phase cleaning tasks will be performed under contractby the hospital’s hazardous waste service provider.This arrangement will include cleaning and/or dispos-al of the portable decontamination facility and equip-ment, and any areas of the ED that might becomecontaminated.

Employees of the contract hazardous waste serviceprovider should be trained as required under 29 CFR1910.120(b) through (o). If hospital employees per-form the cleaning, appropriate training would eitherbe that specified under 29 CFR 1910.120(q)(11), or 120(b) through (o), depending on the situation (this mat-ter is currently under consideration by OSHA).

MAINTAINING FUTURE READINESSTo sustain a functional level of emergency prepared-ness, hospitals need to maintain equipment, supplies,and employee training. They should devote time andattention to evaluating and updating the HVA andEMP and coordinating these activities with the com-munity. These efforts all require resources that willnot be available without support at all levels of man-agement. Hospitals D and F note that emergencyplanners can take active steps to help hospital man-agement recognize the need for continuing effort.These steps might include providing managementwith after-action reports following drills and updatedinformation regarding the community’s expectationsof the hospital.

Administrators need to be aware that all aspects ofthe EMP should be maintained equally. Continued

79 To transfer water, hospitals use a portable electric pump(approximately 2.5 gallons per minute, or a rate similar to thestandard combined water flow rate of the most consistentlyused showerheads; approved for submersion and on aground-fault interrupt circuit). The pump sits in the showerbase containment and pumps the accumulating wastewaterinto a portable rubber bladder or barrel. Wastewater storagebarrels and bladders used by these hospitals range in sizefrom 50 to 2,500 gallons capacity, and are selected based onthe size of the decontamination system, anticipated averagetotal water flow rate, and the number of victims the hospital isprepared to treat. While larger portable decontamination sys-tems with multiple showerheads can generate wastewatermore quickly than smaller systems, the large systems alsotend to have larger floor-level water-containment enclosures.

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employee training alone will not provide adequateprotection if protective equipment (including respira-tor cartridges) is not replaced after use or when itsshelf life expires. Some equipment, such as PAPR bat-teries, requires routine maintenance (e.g., chargingand battery-life evaluation) for the life of the equip-ment. In addition, a well-maintained decontaminationfacility will not function well if employees do not havethe experience of active, recent drills.

Hospitals in more mature stages of emergencymanagement planning might require less concentrat-

ed efforts than during start-up, but continue to dedi-cate full- or part-time staff to ensure the hospitalretains a full level of preparation. Emergency man-agers use creative methods to obtain additional helpwhen needed. Hospital D uses an energetic emer-gency manager to direct the activities of employeesfrom other departments who temporarily requirelight-duty work due to medical restrictions (after an ill-ness or injury). These individuals provide some of thelabor needed to update and improve the already-mature HVA and EMP.

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Atmosphere supplying respirator (ASR):A respirator that provides clean air from an uncon-taminated source to the facepiece. Examples includesupplied-air (airline) respirators, SCBA, and combina-tion supplied-air/SCBA.

Assigned protection factor (APF):A rating assigned to a respirator style by OSHA orNIOSH. This rating indicates the level of protectionmost workers can expect from the properly worn,maintained, and fitted respirator used under actualworkplace conditions. An APF of 1,000 indicates thatthe concentration of contaminant inside the facepiecewould be 1,000 times lower than the concentration inthe surrounding air. A respirator with an APF of 1,000will provide greater protection than a respirator withan APF of 100. (Note: The APF should not be confusedwith a similar measure, the “fit factor,” obtained dur-ing quantitative fit testing. Fit factors, which tend to behigher numbers, provide a relative indication of howwell a respirator fits an individual, but do not repre-sent the level of protection the respirator would pro-vide in the workplace.)

Awareness Level:See First Responder Awareness Level.

CBRN:Chemical, biological, radiological, or nuclear [agent orsubstance].

Clinicians:Physicians, nurses, nurse practitioners, physicians’assistants, and others.

Doff:To take off or remove (e.g., PPE).

Don:To put on, in order to wear (e.g., PPE).

ED:Emergency Department.

EMP:Emergency Management Plan.

First Receiver:Employees at a hospital engaged in decontaminationand treatment of victims who have been contaminat-ed by a hazardous substance(s) during an emergencyincident. The incident occurs at a site other than thehospital. These employees are a subset of firstresponders .

First Responder:Personnel who have responsibility to initially respondto emergencies. Some examples are firefighters, HAZ-

MAT team members, law enforcement officers, life-guards, forestry personnel, ambulance attendants,and other public service personnel. In the case of haz-ardous materials incidents, these personnel typicallyrespond at the site where the incident occurred.

First Responder Awareness Level:Individuals who might reasonably be anticipated towitness or discover a hazardous substance releaseand who have been trained to initiate an emergencyresponse sequence by notifying the proper authoritiesof the release. They would take no further actionbeyond notifying the authorities. [OSHA HAZWOPERstandard 29 CFR 1910.120(q)(6)(i)].

First Responder Operations Level:Individuals who respond to releases or potentialreleases of hazardous substances as part of the initialresponse to the site for the purpose of protectingnearby persons, property, or the environment fromthe effects of the release. These individuals shall havereceived at least 8 hours of training or have sufficientexperience to objectively demonstrate competency inspecific critical areas. [OSHA HAZWOPER standard 29CFR 1910.120(q)(6)(ii)].

HAZCOM:OSHA’s Hazard Communication standard [29 CFR1910.1200].

HAZMAT: Hazardous Material.

HAZWOPER:OSHA’s standard on Hazardous Waste Operations andEmergency Response, 29 CFR 1910.120. In particular,paragraph (q) of this standard covers employerswhose employees are engaged in emergency re-sponse to hazardous substance releases.

Hazard Vulnerability Analysis (HVA):The identification of potential emergencies and directand indirect effects these emergencies may have onthe healthcare organization’s operations and thedemand for its services.

Hazardous Substance:Any substance to which exposure may result in adverseeffects on the health or safety of employees. Thisincludes substances defined under Section 101(14) ofCERCLA (Superfund); biological or disease-causingagents that may reasonably be anticipated to causedeath, disease, or other health problems; any substancelisted by the U.S. Department of Transportation as haz-ardous material under 49 CFR 172.101 and appendices;and substances classified as hazardous waste.

Appendix B: Acronyms and Definitions

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Hospital Emergency Incident Command System(HEICS):An example of an optional NIMS-based ICS tailoredspecifically for use by hospitals and designed to func-tion in conjunction with other common ICSs used byemergency response organizations (e.g., Fire ServiceIncident Command System).

Hospital Decontamination Zone:This zone includes any areas where the type andquantity of hazardous substance is unknown andwhere contaminated victims, contaminated equip-ment, or contaminated waste may be present. It isreasonably anticipated that employees in this zonemight have exposure to contaminated victims, theirbelongings, equipment, or waste. This zone includes,but is not limited to, places where initial triage and/ormedical stabilization of possibly contaminated victimsoccur, pre-decontamination waiting (staging) areas forvictims, the actual decontamination area, and thepost-decontamination victim inspection area. Thisarea will typically end at the emergency departmentdoor. In other documents, this zone is sometimescalled the “Warm Zone,” “contamination reductionzone,” “yellow zone,” or “limited access zone.”

Hospital Post-decontamination Zone:The Hospital Post-decontamination Zone is an areaconsidered uncontaminated. Equipment and personnelare not expected to become contaminated in this area.At a hospital receiving contaminated victims, theHospital Post-decontamination Zone includes the emer-gency department (unless contaminated). This zone issometimes called the “Cold Zone” or “Clean Area.”

IDLH:Or Immediately dangerous to life or health, means anatmospheric concentration of any toxic, corrosive orasphyxiant substance that poses an immediate threatto life or would interfere with an individual's ability toescape from a dangerous atmosphere.

Incident Command System (ICS):A flexible organizational structure which provides abasic expandable system developed by Fire Servicesto mitigate an emergency situation of any size.

Incident Commander (IC):The individual who holds overall responsibility forincident response and management.

JCAHO:Joint Commission on Accreditation of HealthcareOrganizations.

LEPC:Local Emergency Planning Committee.

Mass Casualty:“A combination of patient numbers and patient carerequirements that challenge or exceed a community’sability to provide adequate patient care using day-to-day operations.” (Barbera and MacIntyre, 2003).

NIMS:The National Incident Management System, estab-lished by the U.S. Department of Homeland Securityas a standardized management approach to incidentresponse that all responders will use to coordinateand conduct response actions.

NFPA:National Fire Protection Association.

Operations Level:See First Responder Operations Level.

Personal Protective Equipment (PPE):Examples include protective suits, gloves, foot cover-ing, respiratory protection, hoods, safety glasses, gog-gles, and face shields.

Powered Air-Purifying Respirator (PAPR):A respirator that uses a battery-powered blower toforce air through a filter or purifying cartridge beforeblowing the cleaned air into the respirator facepiece.

Release Zone:An area in and immediately surrounding a hazardoussubstance release. It is assumed to pose an immedi-ate health risk to all persons, including first respon-ders. For the purposes of this document, the ReleaseZone is always REMOTE from the hospital. This zoneis also referred to as the “exclusion zone,” the “redzone,” and the “restricted zone” in other documents.

Self-contained Breathing Apparatus (SCBA):A respirator that provides fresh air to the facepiecefrom a compressed air tank (usually worn on theworker’s back).

Supplied-air Respirator (SAR):A respirator that provides breathing air through anairline hose from an uncontaminated compressed airsource to the facepiece. The facepiece can be a hood,helmet, or tight fitting facepiece.

Triage:The process of screening and classifying sick, wound-ed, or injured persons to determine priority needs inorder to ensure the efficient use of medical personnel,equipment, and hospitals.

WMD:Weapon of Mass Destruction.

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ACGIH. 2001. Heat Stress and Strain. Documentationof Threshold Limit Values and Biological ExposureIndices. American Conference of GovernmentalIndustrial Hygienists (ACGIH), Cincinnati, OH.

ATSDR. 2000. Managing Hazardous MaterialsIncidents: Hospital Emergency Departments – A plan-ning guide for the management of contaminatedpatients, Volume II (revised). Agency for ToxicSubstances and Disease Registry, U.S. Department ofHealth and Human Services. Last accessed April 21,2003: http://www.atsdr.cdc.gov/mhmi.html

ATSDR. 2003. Managing Hazardous MaterialsIncidents: Medical Management Guidelines (MMGs)for Unidentified Chemical, Volume III. Agency for ToxicSubstances and Disease Registry, U.S. Department ofHealth and Human Services. Last accessed April 21,2003: http://www.atsdr.cdc.gov/mmg.html

Auf der Heide, E. 2002. Principles of hospital disasterplanning (Part II (8)). In Disaster Medicine. Hogan, D.and J.L. Burstein, editors. Lippincott Williams &Wilkins. Pp. 57-89.

Barbera, J.A., Anthony G. Macintyre. 2003. MassCasualty Handbook: Hospital, EmergencyPreparedness and Response, First ed. Jane'sInformation Group, Ltd.

Beatty, J. 2003. Decontamination procedures (person-al e-mail correspondence). Central Arkansas VeteransHealthcare System, Little Rock, AR. October 23.

BNA. 2003. Hospitals low on protective suits in eventof bioterrorist attack, report says. Daily Labor ReportBanner, Bureau of National Affairs. August 13.

Burgess, J.L. 1999. Hospital Evacuations Due toHazardous Materials Incidents. Am J Emerg Med17:50-52. January.

CA EMSA. 2003a. Personal communication betweenCheryl Starling of the California Emergency MedicalServices Authority and Eastern Research Group, Inc.July 21.

CA EMSA. 2003b. Recommendations for Hospitals:Chemical Decontamination, Staff Protection, ChemicalDecontamination Equipment and Medication List,Evidence Collection. Hospital and Healthcare SystemDisaster Interest Group (DIG). California EmergencyMedical Services Authority. June.

CDC. 2003. Interim Guidelines for Hospital Responseto Mass Casualties from a Radiological Incident.Centers for Disease Control and Prevention (CDC),U.S. Department of Health and Human Services.December.

Department of Homeland Security. 2003. Working doc-ument from Department of Homeland SecurityWorking Group on Radiological Dispersal Devices(RDD) Preparedness Response Subgroup. Version:May 1.

DuPont. 2002. Technical Data Sheet. DuPont TychemF: Helps protect against chemical warfare agents. E.I.DuPont de Nemours and Company.

DuPont. 2003. Permeation Guide for DuPont TychemProtective Fabrics. E.I. du Pont de Nemours andCompany.

ECRI. 2002. ECRI Advisor – Selecting personal protec-tive equipment for chemical and bioterrorism pre-paredness: risks and costs. Center for HealthcareEnvironmental Management, Emergency CareResearch Institute (ECRI), Plymouth Meeting, PA.March.

Environmental Technologies. (undated). Product litera-ture for APD 2000. Environmental TechnologiesGroup, Inc. Baltimore, MD.

Federal Register. 2003. Assigned Protection Factors;proposed rule. Occupational Safety and HealthAdministration (OSHA). 68 FR 34035. June 6.

Georgopoulos, P.G., P. Fedele, P. Shade, P.J. Lioy, M.Hodgson, A. Longmire, M. Sands, and M.A. Brown.2004. Hospital response to chemical terrorism: per-sonal protective equipment, training, and operations.American Journal of Industrial Medicine 46(5):432-445.November.

Goozner, B., L. Lutwick, E. Bourke. 2002. ChemicalTerrorism: a Primer for 2002. Journal of theAssociation for Academic Minority Physicians.13(1):14-18. January.

HCA. (undated). Disaster Readiness: Guidelines forEmergency Management Planners. HospitalCorporation of America (HCA). Nashville, TN.

Appendix C: References

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HAZMAT for Healthcare. 2003. HazMat for Healthcare– An Operations Course. EnMagine, Diamond Springs,CA. Available at www.hazmatforhealthcare.org. Lastaccessed September 16.

Hendler et al. 2000. The Effect of Full Protective Gearon Intubation Performance by Hospital MedicalPersonnel. Military Medicine, Volume 149. [As cited inUSACHPPM 2003a]

Hick, J. L., D. Hanfling, J.L. Burstein, J. Markham, A.G.Macintyre, J.A. Barbera. 2003a. Protective equipmentfor healthcare facility decontamination personnel: reg-ulations, risks, and recommendations. Annals ofEmergency Medicine 42(3):370-380. September.

Hick, J. L., P. Penn, D. Hanfling, M.A. Lapp, D.O’Laughlin, J.L. Burstein. 2003b. Establishing andtraining health care facility decontamination teams.Annals of Emergency Medicine 42(3):381-390.September.

Hodgson, M.J., A. Bierenbaum, S. Mather, M.A.Brown, J. Beatty, M. Scott, and P. Brewster. 2004.Emergency management program operationalresponses to weapons of mass destruction: VeteransHealth Administration, 2001-2003. American Journalof Industrial Medicine 46(5):446-452. November.

Horton, D. K., Z. Berkowitz, W.E. Kaye. 2003. Secondarycontamination of ED personnel from hazardous mate-rials events, 1995-2001. Am J Emerg Med 21:199-204.May.

JCAHO. 2002. Guide to Emergency ManagementPlanning in Health Care. Joint Commission Resources,Joint Commission on Accreditation of HealthcareOrganizations, Oakbrook, IL.

JCAHO. 2004. Revised environment of care standardsfor the comprehensive accreditation manual for hospi-tals (CAMH). Joint Commission on Accreditation ofHealthcare Organizations, Oakbrook, IL. Accessed April21 at http://www.jcrinc.com/subscribers/perspectives.asp?durki=2515&site=10&return=1122

Koenig, K. 2003. Strip and shower: the duck and coverfor the 21st Century. Annals of Emergency Medicine.42(3): 391-394. September.

Lehmann, J. 2002. Considerations for selecting per-sonal protective equipment for hazardous materialsdecontamination. Disaster Manag Response: 21-25.September.

Lundgren, R.E., A.H. McMakin. 1998. Risk Commu-nications: A Handbook for Communicating Environ-mental, Safety, and Health Risks, Second ed.Columbus, OH: Battelle Press.

Macintyre, A.G., G.W. Christopher, E. Eitzen et al. 2000.Weapons of Mass Destruction Events with Contami-nated Casualties: Effective Planning for Health CareFacilities. JAMA 283(2):242-249. January 12.

MMWR. 2001. Nosocomial poisoning associated withemergency department treatment of organophosphatetoxicity – Georgia, 2000. Morbidity and MortalityWeekly, 49(51):1156-8. January 5.

NFPA. 2001. NFPA 1994 Standard on ProtectiveEnsemble for Chemical/Biological Terrorism Incidents– 2001 Edition. National Fire Protection Association(NFPA), NY.

NFPA. 2002. NFPA 472 Standard for ProfessionalCompetence of Responders to Hazardous MaterialsIncidents. National Fire Protection Association (NFPA),NY.

NIJ. 2000. Guide for the Selection of Chemical Agentand Toxic Industrial Material Detection Equipment forEmergency First Responders – Volumes I & II (NIJGuide 100-00). National Institute of Justice, U.S.Department of Justice. June. http://ncjrs.org/pdf-files1/nij/184449.pdf

NIOSH. 2003. NIOSH Pocket Guide to ChemicalHazards and Other Databases (online edition).National Institute for Occupational Safety and Health(NIOSH), Department of Health and Human Services(DHHS), Cincinnati, OH. Last accessed April 20, 2004at: http://www.cdc.gov/niosh/npg/npg.html

Nozaki, H., S.O. Hori, Y. Shinozawa et al. 1995.Secondary exposure of medical staff to sarin vapor inthe emergency room. Intensive Care Med 21:1032-1035. December.

Okumura, Takasu, Ishimatsu et al. 1996. Report on 640victims of the Tokyo subway sarin attack. Annals ofEmergency Medicine 28(2):129-135. August.

OSHA. 1991a. Letter of Interpretation Addressed to Mr.Edward McNamara, Executive Director, Central Mass-achusetts Emergency Medical Systems Corporation,Re: Training Requirements for emergency medicalservice personnel. June 14. Accessed April 6, 2004 athttp://www.osha.gov/pls/oshaweb/owadisp.show_document?p_table=INTERPRETATIONS&p_id=20302

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OSHA. 1991b. Letter of Interpretation Addressed to Mr.Eugene D. McCoy, Police Department, City of Ft.Lauderdale, FL. Re: Minimum number of hoursrequired for awareness level for police officers. June17. Accessed April 6, 2004 at http://www.osha.gov/pls/oshaweb/owadisp.show_document?p_table=INTER-PRETATIONS&p_id=20307

OSHA. 1991c. Letter of Interpretation Addressed to Mr.William Borwegen, Service Employees InternationalUnion, AFL-CIO, Re: HAZWOPER EPA and OSHA juris-dictional issues. December 18. Accessed April 6, 2004at http://www.osha.gov/pls/oshaweb/owadisp.show_document?p_table=INTERPRETATIONS&p_id=20500

OSHA. 1992a. Letter of Interpretation Addressed toRandy Ross, Re: Medical personnel exposed topatients contaminated with hazardous waste. March31. Accessed April 6, 2004 at http://www.osha.gov/pls/oshaweb/owadisp.show_document?p_table=INTER-PRETATIONS&p_id=20609

OSHA. 1992b. OSHA Letter of Interpretation from C.K.O’Toole to L. Bloomfield. Occupational Safety andHealth Administration (OSHA), U.S. Department ofLabor. Various questions on HAZWOPER. October 21.Accessed April 6, 2004 at http://www.osha.gov/pls/oshaweb/owadisp.show_document?p_table=INTERPRETATIONS&p_id=20890

OSHA. 1992c. Letter of Interpretation Addressed toHoward W. Levitin, Re: Training requirements for hos-pital personnel involved in an emergency response ofa hazardous substance. October 27. Accessed April 6,2004 at http://www.osha.gov/pls/oshaweb/owadisp.show_document?p_table=INTERPRETATIONS&p_id=20911

OSHA. 1993. Letter of Interpretation Addressed to Mr.Edward E. Hartin, Vice-President of Operations, HAZ-MAT Training Information Services, Inc., Re: Post-emergency response and medical surveillancerequirements of HAZWOPER. August 5. Accessed April 6, 2004 at http://www.osha.gov/pls/oshaweb/owadisp.show_document?p_table=INTERPRETA-TIONS&p_id=21222

OSHA. 1997. Letter of Interpretation Addressed to Mr.Thomas Whittaker, New England Hospital Engineer'sSociety, Re: Emergency response training require-ments for hospital staff. April 25. Accessed April 6,2004 at http://www.osha.gov/pls/oshaweb/owadisp.show_document?p_table=INTERPRETATIONS&p_id=22393

OSHA. 1999. Letter of Interpretation Addressed toDaniel Burke, Safety Coordinator, St. John's MedicalCenter, Re: Emergency response training necessaryfor hospital physicians/nurses that may treat contami-nated patients. March 10. Accessed April 6, 2004 athttp://www.osha.gov/pls/oshaweb/owadisp.show_doc-ument?p_table=INTERPRETATIONS&p_id=22710

OSHA. 2002a. Letter of Interpretation Addressed toMr. Francis J. Roth, Supervisor, Loss Protection,Princeton Insurance, Re: Level of respiratory protec-tion required for hospital staff members. September 5.Accessed April 6, 2004 at http://www.osha.gov/pls/oshaweb/owadisp.show_document?p_table=INTER-PRETATIONS&p_id=24516

OSHA. 2002b. Letter of Interpretation Addressed toCaptain Kevin J. Hayden, Acting Commanding Officer,State of New Jersey Emergency ManagementSection, Re: Personal protective requirements for hos-pital employees. December 2. Accessed April 6, 2004at http://www.osha.gov/pls/oshaweb/owadisp.show_document?p_table=INTERPRETATIONS&p_id=24523

OSHA. 2002c. Memorandum for RegionalAdministrators (RAs) regarding enforcement policychange for respiratory protection for select respiratorsfor use in the pharmaceutical industry. May 30.Accessed April 6, 2004 at http://www.osha.gov/pls/oshaweb/owadisp.show_document?p_table=INTER-PRETATIONS&p_id=24248

OSHA. 2003. Letter of Interpretation Addressed toMike Bolt, Re: HAZWOPER training requirements forhospital staff who decontaminate chemically contami-nated patients. April 22. Accessed April 6, 2004 athttp://www.osha.gov/pls/oshaweb/owadisp.show_doc-ument?p_table=INTERPRETATIONS&p_id=24605

Penn P. 2002. Hospital Hazardous Material EmergencyResponse: The Devil is in the Details. National DisasterMedical Systems Conference. Atlanta, GA. April 14.

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Saruwatari. 2003. Personal communication betweenM. Saruwatari of Kaiser Permanente, and EasternResearch Group, Inc. August 18.

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SBCCOM. 2000a. Guidelines for Responding to aChemical Weapons Incident. Domestic PreparednessChemical Team, U.S. Army Soldier and BiologicalChemical Command. http://transit-safety.volpe.dot.gov/training/Archived/EPSSeminarReg/CD/documents/Weapons/cwirp_guidelines.pdf

SBCCOM. 2000b. Guidelines for Mass CasualtyDecontamination During a Terrorist Chemical AgentIncident. U.S. Army Soldier and Biological ChemicalCommand. January. http://transit-safety.volpe.dot.gov/security/SecurityInitiatives/Top20/1 -- Managementand Accountability/3A -- Integrated System/Additional/SBCCOM_Guidelines_for_Mass_Casualty_Decon.pdf

SBCCOM. 2001a. Swatch Test Results of CommercialChemical Protective Gloves to Challenge by ChemicalWarfare Agents: Executive Summary. DomesticPreparedness Chemical Team, U.S. Army Soldier andBiological Chemical Command. February. http://www.edgewood.army.mil/downloads/reports/protective_gloves_summary_report.pdf

SBCCOM. 2001b. Swatch Test Results of Phase 2Commercial Chemical Protective Gloves to Challengeby Chemical Warfare Agents: Executive Summary.Domestic Preparedness Chemical Team, U.S. ArmySoldier and Biological Chemical Command. June.http://www.edgewood.army.mil/downloads/reports/protective_gloves_phase2_ca.pdf

SBCCOM. 2003. Guidelines for Use of PersonalProtective Equipment by Law Enforcement PersonnelDuring a Terrorist Chemical Agent Incident. U.S. ArmySoldier and Biological Chemical Command. OriginalJune 2001. Revised July 2003. http://www.edgewood.army.mil/downloads/cwirp/ppe_law_enforcement_ca_incident.pdf

Schultz, M., J. Cisek, and R. Wabeke. 1995. Simulatedexposure of hospital emergency personnel to solventvapors and respirable dust during decontamination ofchemically exposed patients. Annals of EmergencyMedicine. 26(3):324-329. September.

Sutter Health. 2002. Training materials: FirstResponder Operations. Sutter Health, Sacramento,CA. October 1.

Thorne, C. D., Curbow B., Oliver M. et al. 2003.Terrorism preparedness training for nonclinical hospi-tal workers: empowering them to take action. J OccupEnviron Med 45:333-337. March.

U.S. EPA. 2000. First responders’ environmental liabil-ity due to mass decontamination runoff (EPA 550-F-00.009). U.S. Environmental Protection Agency, Officeof Solid Waste and Emergency Response. July.http://yosemite.epa.gov/oswer/Ceppoweb.nsf/vwResourcesByFilename/onepage.pdf/$File/onepage.pdf

USACHPPM. 2003a. Personal Protective EquipmentGuide for Military Medical Treatment FacilityPersonnel Handling Casualties from Weapons of MassDestruction and Terrorism Events (Technical Guide275). U.S. Army Center for Health Promotion andPreventive Medicine. August. http://chppm-www.apgea.army.mil/documents/TG/TECHGUID/TG275new.pdf

USACHPPM. 2003b. Chemical Risk Assessment andExposure Guidelines (and how AEGLs fit in). U.S.Army Center for Health Promotion and PreventiveMedicine, Directorate of Health Risk Management.March. http://www.osha.gov/SLTC/emergencypre-paredness/chemical/ppt/csepp-aegl_march_2003.ppt.

U.S. Army, U.S. Marine Corps, U.S. Navy, and U.S. AirForce. 2001. Multiservice Tactics, Techniques, andProcedures for Nuclear, Biological, and ChemicalAspects of Consequence Management. AFTTP (I) 3-2.37. December.

VA. 2003. VHA Decontamination Training Program –Train the Trainer Participant Manual. Little RockEmployee Education Resource Center, EmployeeEducation System, Department of Veterans Affairs(VA), Little Rock, AR. April.

Vogt, B.M. and J.H. Sorrensen. 2002. How clean issafe? Improving the effectiveness of decontaminationof structures and people following chemical and bio-logical incidents – Final Report (ORNL/TM-2002/178).Prepared by Oakridge National Laboratory for the U.S.Department of Energy. October. Accessed September2004 at http://emc.ornl.gov/EMCWeb/EMC/PDF/How_Clean_is_Safe.pdf

Walter, F. G., Bates, G., Criss, E. A. et al. 2003.Hazardous materials responses in a mid-sized metro-politan area. Prehosp Emerg Care 7:214-218. Apr-Jun.

Young, Bruce H., Ford, Julian D., Rusek, Josef I. et al.Disaster Mental Health Services: A Guidebook forClinicians and Administrators. National Center forPTSD. Last Accessed: 2002. Available from:http://www.ncptsd.org/treatment/disaster/index.html.

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Agency for Toxic Substances and Disease Registry

www.atsdr.cdc.gov

Agency for Toxic Substances and Disease Registry,

Division of Regional Operations

http://www.atsdr.cdc.gov/DRO

California Emergency Medical Services Authority

www.emsa.ca.gov

Centers for Disease Control and Prevention (CDC)

http://www.cdc.gov/

Department of Veterans Affairs

http://www1.va.gov/vasafety/page.cfm?pg=528

Healthcare Association of Hawaii

www.hah-emergency.net

Homeland Security

http://www.whitehouse.gov/homeland/

The InterAgency Board

http://www.iab.gov/

Joint Commission on Accreditation of Healthcare

Organizations

www.jcaho.org

Local Emergency Planning Committee (LEPC)

Locations

www.epa.gov/swercepp/lepclist.htm

DisasterHelp (U.S. Office of Management and Budget

– Disaster Management Initiative)

https://disasterhelp.gov/portal/jhtml/index.jhtml

National Institute of Justice

www.ojp.usdoj.gov/nij

National Institute for Occupational Safety and Health

(NIOSH)

http://www.cdc.gov/niosh/homepage.html

Occupational Safety and Health Administration

(OSHA) [includes contact information for OSHA-approved State Plans]www.osha.gov

Office for Domestic Preparedness

http://www.ojp.usdoj.gov/odp/welcome.html

U.S. Army Center for Health Promotion and Preventive

Medicine (USACHPPM)

http://chppm-www.apgea.army.mil/

U.S. Army Medical Institute for Chemical Defense,

Chemical Casualty Care Division

https://ccc.apgea.army.mil/

U.S. Army Soldier and Biological Chemical Command

(Effective 9 October 2003, SBCCOM has been re- designated). See sites below:

Research, Development and Engineering

Command (RDECOM)

http://www.rdecom.army.mil/

Chemical Materials Agency (CMA)

http://www.cma.army.mil/

PM Nuclear, Biological and Chemical Defense

(PM NBC)

http://www.pmnbc.army.mil/

Soldiers System Center (SSC)

http://www.natick.army.mil/

Appendix D: Additional Resources (Web Links)

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FACEPIECE STYLE ADVANTAGES DISADVANTAGES

Half facepiece • Employee may wear any appropriate • If there is a break in the seal between eyewear that does not interfere with the mask and the face, contaminated the respirator seal. air can enter. Fit testing must be per-

formed prior to use and user seal checks must be done by the user every time the respirator is used.

• Does not provide eye protection.

Full facepiece • When used with a powered air- • If there is a break in the seal betweenpurifying respirator (PAPR), a tight the mask and the face, contaminatedfitting facepiece might allow a worker air can enter. Fit testing must be per-to pull filtered air into the facepiece formed prior to use and user sealif the battery fails. checks must be done by the user

• Provides eye protection. every time the respirator is used.• Workers who wear glasses may require

spectacle kits to be used inside the facepiece.

Loose fitting • Provides eye protection. • When used with a PAPR, the hood willhelmet/hood • Provides skin protection for the head provide little or no protection if the

and (certain models) neck. battery fails.• Fit testing is not required.• Some workers find loose fitting

respirators more comfortable than tight fitting models.

• Can be worn by employees with facial hair and facial scars/deformities.

• Employees may wear their own glasses under the helmet/hood.

Adapted from Personal Protective Equipment Guide for Military Medical Treatment Facility PersonnelHandling Casualties from Weapons of Mass Destruction and Terrorism Events (Technical Guide 275). U.S. Army Center for Health Promotion and Preventive Medicine (USACHPPM), August 2003.

Appendix E: Advantages and Disadvantages of Various Respirator Facepiece Styles

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Example 1. Kaiser Permanente Hazard Vulnerability AnalysisThis document is a sample Hazard VulnerabilityAnalysis tool. It is not a substitute for a comprehen-sive emergency preparedness program. Individuals ororganizations using this tool are solely responsible forany hazard assessment and compliance with applica-ble laws and regulations.

Instructions

Evaluate potential for event and response among thefollowing categories using the hazard specific scale.Assume each event/incident occurs at the worst possi-ble time (e.g., during peak patient loads). Please notespecific score criteria on each worksheet to ensureaccurate recording.

Issues to consider for probability include, but are notlimited to:1. Known risk2. Historical data3. Manufacturer/vendor statistics

Issues to consider for response include, but are notlimited to:1. Time to marshal an on-scene response2. Scope of response capability3. Historical evaluation of response success

Issues to consider for human impact include, but arenot limited to:1. Potential for staff death or injury2. Potential for patient death or injury

Issues to consider for property impact include, but arenot limited to:1. Cost to replace2. Cost to set up temporary replacement3. Cost to repair4. Time to recover

Issues to consider for business impact include, but arenot limited to:1. Business interruption2. Employees unable to report to work

3. Customers unable to reach facility4. Company in violation of contractual agreements5. Imposition of fines and penalties or legal costs6. Interruption of critical supplies7. Interruption of product distribution8. Reputation and public image9. Financial impact/burden

Issues to consider for preparedness include, but are not limited to:1. Status of current plans2. Frequency of drills3. Training status4. Insurance5. Availability of alternate sources for critical

supplies/services

Issues to consider for internal resources include, butare not limited to:1. Types of supplies on hand/will they meet need?2. Volume of supplies on hand/will they meet need?3. Staff availability4. Coordination with any medical office buildings

(e.g., doctors’ offices and clinics) included in the EMP

5. Availability of back-up systems6. Internal resources ability to withstand

disasters/survivability

Issues to consider for external resources include, butare not limited to:1. Types of agreements with community

agencies/drills2. Coordination with local and state agencies3. Coordination with proximal (close by) healthcare

facilities4. Coordination with treatment-specific facilities5. Community resources

Complete all worksheets including Natural,Technological, Human and Hazmat. The summary sec-tion will automatically provide your specific and over-all relative threat.

Appendix F: Hazard Vulnerability Analysis Examples

Sources:

Kaiser Permanente.American Society for Healthcare Engineering (ASHE, 2000).

Note: This appendix provides a brief look at the general format two healthcare organizations use as the basis fortheir HVAs. Contact the Joint Commission on Accreditation of Healthcare Organizations (JCAHO) for more infor-mation, including additional format examples, instructions for completing HVAs, and lists of the types of eventsthat might be included in an HVA.

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EXAMPLE 1. KAISER PERMANENTE HAZARD VUNUERABILITY ANALYSISHAZARD AND VULNERABILITY ASSESSMENT TOOL

(example of format used with a complete threat list)

TECHNOLOGIC EVENTS

SEVERITY = (MAGNITUDE - MITIGATION)

EVENT PROBABILITY HUMAN PROPERTY BUSINESS PREPARED- INTERNAL EXTERNAL RISK

IMPACT IMPACT IMPACT NESS RESPONSE RESPONSE

Likelihood this Possibility Physical Interruption Preplanning Time, Community/ Relativewill occur of death losses and of services effectivness, mutual aid threat§

or injury damages resources staff andsupplies

SCORE

Mass Casualty Incident (trauma)

Terrorism, Biological

Mass Casualty Incident (medical/infectious)

Fuel Shortage

Natural Gas Failure

Water Failure

Sewer Failure

Steam Failure

Fire Alarm Failure

Communications Failure

Medical Vacuum Failure

HVAC Failure

Information Systems Failure

Fire, Internal

Hazmat Exposure, Internal

AVERAGE SCORE

§Threat increases with percentage.

0 = N/A 1 = Low 2 = Moderate 3 = High

0 = N/A 1 = Low 2 = Moderate 3 = High

0 = N/A 1 = Low 2 = Moderate 3 = High

0 = N/A 1 = Low 2 = Moderate 3 = High

0 = N/A 1 = High 2 = Moderate 3 = Low-none

0 = N/A 1 = High 2 = Moderate 3 = Low-none

0 = N/A

1 = High

2 = Moderate

3 = Low-none

0 - 100%

RISK = PROBABILITY * SEVERITY

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Instructions

Evaluate each potential event with respect to the prob-ability, risk, and the perceived level of preparedness.Add additional events as needed.

Issues to consider for probability include, but are notlimited to:1. Known Risk2. Historical Data3. Manufacturer/Vendor Statistics4. Intelligence Information from Law Enforcement

Issues to consider for risk include, but are not limitedto:1. Immediate Danger (Threat) to Life or Health (IDLH)2. Disruption of Services3. Damage/Failure Potential4. Loss of Community Trust5. Financial Impact6. Legal Issues

Issues to consider for preparedness include, but arenot limited to:1. Status of Current Plans2. Training Status3. Insurance4. Availability of Back-up Systems5. Community Resources

Computation

The event score is arrived at by multiplying each ofthe ratings (Probability * Risk * Preparedness). Thetotal values in descending order represent the eventin need of organization focus and resources for emer-gency planning. The organization needs to determinea value below which no action is required.

EXAMPLE 2. NEW YORK UNIVERSITY MEDICAL CENTERHAZARD VUNERABILITY ANALYSIS

Version date: August 2003

(Example of format used with a threat list)(Version date: August 2003)

PROBABILITY RISK PREPAREDNESS

EVENT TOTAL

Score 3 2 1 0 5 4 3 2 1 3 2 1

Mass Casualty Incident (MCI)(Trauma)

MCI (Medical)

MCI (HazMat)

Small Scale HazMat

Terrorism Chemical

Terrorism Biological

Terrorism Nuclear

HIGH

MED

LOW

NONE

POOR

FAIR

GOOD

Life Health/ High Moderate LowThreat Safety Disruption Disruption Disruption

O S H A B E S T P R A C T I C E S F O R H O S P I T A L - B A S E D F I R S T R E C E I V E R S 63

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ABOUT THE HEICS III PROJECTIn 1992, a generic disaster response plan was releasedto hospitals based upon the Incident Command System.The Hospital Emergency Incident Command System,modeled after the FIRESCOPE management system,was first tested by six hospitals in Orange County,California. A second edition was developed by a state-wide task force and tested again by Orange and LosAngeles County hospitals. In May 1992, the SecondEdition of the Hospital Emergency Incident CommandSystem (HEICS) was made available with copies havingbeen sent throughout the United States, Canada, andacross the globe.

HEICS features a flexible management which allowsfor a customized hospital response to the crisis at hand.There is an organizational chart with forty-nine positionsgrouped into one of four sections. This all results in anorganized division of tasks and a realistic span of con-trol for each manager. This organizational structure pro-vides a platform for common terminology to enhancecommunication and improve documentation.

Following the 1993 Northridge Earthquake, HEICSwas used successfully by some hospitals damaged inthe quake. The plan has also been used in single hospi-tal emergencies and in many disaster exercises. Fromthese repeated uses of the HEICS program, muchinsight has been gained. It is the goal of San Mateo

County Emergency Medical Services that the HospitalEmergency Incident Command System Update Projectrecreate a HEICS plan which is more useful and relevantto the medical community. And, a plan which is moreaccessible, as is found in this website (www.emsa.ca.gov). You are invited to access and download theSecond Edition of the HEICS plan. You are encouragedto take a critical look at this document and return yourcomments to the San Mateo County EmergencyMedical Services team who are working on this excitingupdate.

For More Information...

about the Hospital Emergency Incident CommandSystem, contact the California Emergency MedicalServices Authority at (916) 322-4336; or visit the websiteat www.emsa.ca.gov. Electronic copies of the materialscontained in this appendix are available from the EMSAwebsite.

Appendix G: Introduction to HEICS

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Source:

California Emergency Medical Services Authority,Sacramento.

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HOSPITAL EMERGENCY INCIDENT COMMAND SYSTEMThird Edition

EXECUTIVE SUMMARYJanuary 1998

Confusion and chaos are commonly experienced by thehospital at the onset of a medical disaster. However,these negative effects can be minimized if managementresponds quickly with structure and a focused directionof activities. The Hospital Emergency Incident

Command System (HEICS) is an emergency manage-ment system which employs a logical managementstructure, defined responsibilities, clear reporting chan-nels, and a common nomenclature to help unify hospi-tals with other emergency responders. There are clearadvantages to all hospitals using this particular emer-gency management system.

Based upon public safety’s Incident CommandSystem, HEICS has already proved valuable in helpinghospitals serve the community during a crisis andresume normal operations as soon as possible. Asurvey of California hospitals in the Spring of 1997,revealed that a significant number of hospitals have, orwill be incorporating HEICS within their emergencyplans. HEICS is fast becoming the standard for healthcare disaster response and offers the following features:

• predictable chain of management

• flexible organizational chart allows flexible

response to specific emergencies

• prioritized response checklists

• accountability of position function

• improved documentation for improved account-ability and cost recovery

• common language to promote communicationand facilitate outside assistance

• cost-effective emergency planning within healthcare organizations

The 1996 Edition of the National Fire ProtectionAssociation, Health Care Facilities Handbook states inchapter 11-4.3, “The disaster planning committee shallmodel the disaster plan on the incident command sys-tem (ICS).” The American Society for HealthcareEngineering of the American Hospital Association in anAugust 1997 Healthcare Facilities Management Seriesstates “One of the best examples of emergency pre-

paredness through checklists can be found in TheHospital Emergency Incident Command System...” InCalifornia, public hospitals seeking financial recovery

following a declared disaster are required to implement

the 1993 mandates of the Standardized Emergency

Management System. The utilization of the HEICS planis recognized as partial compliance with this state law.

HEICS and all of its support material is offered with-

out charge. Implementation templates and instructionalmaterials are free and make the cost of converting tothe HEICS system minimal. HEICS is financially prudentas it assists the medical facility in staying open follow-ing a disaster and promotes the restoration of day-to-day hospital functions. It is an efficient method for man-aging emergencies of disastrous proportions, as well asthose of a lesser degree.

ORGANIZATIONAL CHART• Positions may or may not be activated.

Each emergency must be evaluated as to the spe-cific positions which will need activation in order toaddress challenges of the emergency. The disas-ter’s nature, proximity, and other factors may man-date all or very few of the positions to be staffed.

• Positions may be filled immediately or later based

upon needs and staffing.

A particular disaster may require that a certainnumber of positions need to be filled. However, ifthere are only a few managers available for thenext 12 hours, then each manager must take morethan one position. If this is not acceptable, then thetop priority positions must be identified and car-ried out in the best manner possible.

• More than one position may be assigned to an

individual.

Many managers are capable of carrying out morethan one function at a time. Situations of a criticalnature may require an individual to perform multi-ple tasks until additional support can be obtained.The use of checklists should facilitate the task ofmultiple position assignment.

O S H A B E S T P R A C T I C E S F O R H O S P I T A L - B A S E D F I R S T R E C E I V E R S 65

Note: HEICS does not formally incorporate a decontamina-tion team; however, “decontamination team leader” mightbe included under “treatment area supervisor” or otheroperational subgroup. If the hospital actually has a HAZ-MAT release response team, this may be a separate opera-tional subunit.

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Example 1. NVERC Medical Monitoring ofResponse StaffNorthern Virginia Emergency Response Coalition

It is important to determine that personnel who arebeing asked to wear personal protective equipment (PPE)during a hazmat/weapon of mass destruction (WMD)incident have no preexisting medical conditions thatmight put them at increased risk for illness or injury. Thefollowing medical monitoring procedure is to be usedfrom the outset of an incident to accomplish this objective.

At the Outset of the Incident

• The medical monitoring equipment (blood pres-sure [BP] cuffs, stethoscopes, scales, thermome-ters, medical monitoring sheets) should bebrought from the PPE storage area and placed inthe PPE dress out area.

• 1–2 staff persons should be assigned responsibilityto perform medical monitoring of all response per-sonnel.

• Time permitting (ex. advance incident informationand arrival notice has been given by emergencymedical services [EMS]), each person intending todress in PPE is to have the following pre-entrymedical monitoring assessment completed andrecorded on their Medical Monitoring IncidentResponse Record:

- BP- Pulse- Respirations - Weight - Temperature- Listing of current medications - Confirmation of no current, upper respiratory

tract infection, chronic obstructive pulmonary disease, sinusitis, or gastrointestinal illness.

• If there is inadequate time to perform pre-entrymedical monitoring it will be important that eachstaff member exercises good judgment and dressout only if they know there is no preexisting condi-tion that should preclude their use of PPE.

• The clinical data obtained from medical monitoringdone on each person must fall within the participa-tion criteria listed. Persons whose vital signsexceed the requirements should either be sent torest for 15–30 minutes and then re-examined orgiven a responsibility not requiring the use of PPE.Staff are NOT to dress out until they meet the pre-

requisite criteria.

During the Incident

• After the completion of each work rotation requir-ing PPE use, the staff member is to have post-entrymedical monitoring done. The elements of thisexam are the same as the pre-entry exam. Theyare to be recorded on the staff member’s MedicalMonitoring Incident Response record. If significantchanges in the clinical data are found or subjec-tively offered information indicates the need for more comprehensive evaluation or medicaltreatment, the staff member is to be sent to the Emergency Department. The EmergencyDepartment should be given a pre-alert ASAPabout the staff member’s pending arrival.

• Staff dressing out in PPE for a second work rota-tion are to have another pre-entry medical moni-toring evaluation before donning PPE if the lastexam performed was: (a) abnormal or (b) greaterthan 2 hours old.

After the Incident is Over

• Once the incident is declared over, the MedicalMonitoring Incident Response Records for all staffare to be reviewed by the charge EmergencyDepartment MD or Occupational Health MD todetermine if any further short- or long-term clinicalevaluation is necessary. If the decision is madethat additional evaluation is needed, the staffmember involved is to be immediately notified bythe evaluating MD and arrangements made for theexam ASAP.

• The costs associated with any follow-up evaluationor treatment associated with the incident will bethe responsibility of the hospital.

• Each staff member’s Medical Monitoring IncidentResponse record is to be put into their personnelfile and kept secure and retrievable for a period notless than 30 years following their retirement or res-ignation.

Appendix H: Examples of Medical Monitoring for First Receivers, Including Information on Heat Stress

Sources:

Northern Virginia Emergency Response Coalition. Available at:http://www.hazmatforhealthcare.org/download/doc/miscPatient_Decontamination_Procedure-complete.doc (AccessedSeptember 2, 2003).NIOSH Publication No. 86-112 “Working in Hot Environments.”

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Example 2. U.S. Coast Guard National Strike Force

1. Medical Monitoring

• Medical monitoring shall be conducted on allentry, backup, and decon personnel prior toExclusion Zone entries. Follow-up medical moni-toring shall also be conducted on all entry, backup,and decon personnel at the conclusion of eachwork shift. For workers wearing impermeablechemical protective clothing, workers shall also bemonitored when the temperature in the work areaexceeds 70ºF (21º C). Medical monitoring shall beconducted during the rest period following eachwork cycle in accordance with chapter 8 of refer-ence 1. If the work cycle specified in Table 8-10 ofReference 1 is less than 30 minutes, the supervisormay consult the Commanding Officer for authori-zation to extend the work cycle up to 30 minutes.

• Recommended values from the American HeartAssociation are to be used as guidance for pre-entry medical monitoring:

Blood Pressure (Max): 140 bpm Systolic/100 Diastolic*

Pulse Rate (Max): 100 bpm

Temperature: 98.0º F (Min), 99.2º F (Max) (or +/- 0.6º F from normal)

• When a medical value is found to be outside theaccepted guidance, the supervisor should beinformed immediately. Anomalous readingsrequire medical advice prior to continued entriesby an individual.

• Use appropriate forms to record field medicalmonitoring.

• When questions regarding medical monitoringarise, the unit Safety and Occupational HealthCoordinator (SOHC) shall be contacted.

* Note: At the onset of an incident, fear and anxiety maycause employees’ blood pressure to be elevated.

2. Heat Stress (adapted from NIOSH Publication No. 86-112 “Working in Hot Environments”)

HEAT STROKE

Heat stroke is the most serious of health problems asso-ciated with working in hot environments. It occurs whenthe body’s temperature regulatory system fails andsweating becomes inadequate. The body’s only effec-tive means of removing excess heat is compromisedwith little warning to the victim that a crisis stage hasbeen reached.

A heat stroke victim’s skin is hot, usually dry, red orspotted. Body temperature is usually 105° F or higher,and the victim is mentally confused, delirious, perhapsin convulsions, or unconscious. Unless the victimreceives quick and appropriate treatment, death canoccur.

Any person with signs of symptoms of heat strokerequires immediate hospitalization. However, first aidshould be immediately administered. This includesremoving the victim to a cool area, thoroughly soakingthe clothing with water, and vigorously fanning thebody to increase cooling. Further treatment, at a med-ical facility, should be directed to the continuation of thecooling process and the monitoring of complicationswhich often accompany the heat stroke. Early recogni-tion and treatment of heat stroke is the only means ofpreventing permanent brain damage or death.

HEAT EXHAUSTION

Heat exhaustion includes several clinical disorders hav-ing symptoms which may resemble the early symptomsof heat stroke. Heat exhaustion is caused by the loss oflarge amounts of fluid by sweating, sometimes withexcessive loss of salt. A worker suffering from heatexhaustion still sweats but experiences extreme weak-ness or fatigue, giddiness, nausea, or headache. In moreserious cases, the victim may vomit or lose conscious-ness. The skin is clammy and moist, the complexion ispale or flushed, and the body temperature is normal oronly slightly elevated. In most cases, treatment involveshaving the victim rest in a cool place and drink plenty ofliquids. Victims with mild cases of heat exhaustion usu-ally recover spontaneously with this treatment. Thosewith severe cases may require extended care for severaldays. There are no known permanent effects.

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HEAT CRAMPS

Heat cramps are painful spasms of the muscles thatoccur among those who sweat profusely in heat, drinklarge quantities of water, but do not adequately replacethe body’s salt loss. The drinking of large quantities ofwater tends to dilute the body’s fluids, while the bodycontinues to lose salt. Shortly thereafter, the low saltlevel in the muscles causes painful cramps. The affectedmuscles may be part of the arms, legs, or abdomen; buttired muscles (those used in performing the work) areusually the ones most susceptible to cramps. Crampsmay occur during or after work hours and may berelieved by taking salted liquids by mouth.

FAINTING

A worker who is not accustomed to hot environmentsand who stands erect and immobile in the heat mayfaint. With enlarged blood vessels in the skin and in thelower part of the body due to the body’s attempts tocontrol internal temperature, blood may pool thererather than return to the heart to be pumped to thebrain. Upon lying down, the worker should soon recov-er. By moving around, and thereby preventing bloodfrom pooling, the patient can prevent further fainting.

HEAT RASH

Heat rash, also known as prickly heat, is likely to occurin hot, humid environments where heat is not easilyremoved from the surface of the skin by evaporationand the skin remains wet most of the time. The sweatducts become plugged, and a skin rash soon appears.When the rash is extensive or when it is complicated byinfection, prickly heat can be very uncomfortable andmay reduce a worker’s performance. The worker canprevent this condition by resting in a cool place part ofeach day and by regularly bathing and drying the skin.

TRANSIENT HEAT FATIGUE

Transient heat fatigue refers to the temporary state ofdiscomfort and mental or psychological strain arisingfrom prolonged heat exposure. Workers unaccustomedto the heat are particularly susceptible and can suffer, tovarying degrees, a decline in task performance, coordi-nation, alertness, and vigilance. The severity of transientheat fatigue will be lessened by a period of gradualadjustment to the hot environment (heat acclimatiza-tion).

PREPARING FOR WORK IN THE HEATAdjustment to heat, under normal circumstances, takesabout a week, during which time the body will undergoa series of changes that will make continued exposureto heat more endurable. With each succeeding dailyexposure, hazardous physiological responses will grad-ually decrease, while the sweat rate will increase. Whenthe body becomes acclimated to the heat, the workerwill find it possible to perform work with less strain anddistress.

Gradual exposure to heat gives the body time tobecome accustomed to higher environmental tempera-tures. Heat disorders in general are more likely to occuramong workers who have not been given time to adjustto working in the heat or among workers who havebeen away from hot environments and who have got-ten accustomed to lower temperatures. Hot weatherconditions of the summer are likely to affect the workerwho is not acclimatized to heat. Likewise, workers whoreturn to work after a leisurely vacation or extended ill-ness may be affected by the heat in the work environ-ment. Whenever such circumstances occur, the workershould be gradually reacclimatized to the hot environ-ment.

Heat stress depends, in part, on the amount of heatthe worker’s body produces while a job is being per-formed. The amount of heat produced during hard,steady work is much higher than that produced duringintermittent or light work. Therefore, one way of reduc-ing the potential for heat stress is to make the job easieror lessen its duration by providing adequate rest. Ratherthan be exposed to heat for extended periods of timeduring the course of a job, workers should, whereverpossible, be permitted to distribute the workload evenlyover the day and incorporate work-rest cycles. Work-rest cycles give the body an opportunity to get rid ofexcess heat, slow down the production of internal bodyheat, and provide greater blood flow to the skin.

REST AREAS

Providing cool rest areas in hot work environments con-siderably reduces the stress of working in those envi-ronments. There is no conclusive information availableon the ideal temperature for a rest area. Rest areasshould be as close to the work area as possible, andprovide shade. Individual work periods should not belengthened in favor of prolonged rest periods. Shorterbut frequent work-rest cycles are the greatest benefit tothe worker.

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DRINKING WATER

In the course of a day’s work in the heat, a worker mayproduce as much as 2 to 3 gallons of sweat. Because somany heat disorders involve excessive dehydration ofthe body, it is essential that water intake during theworkday be about equal to the amount of sweat pro-duced. Most workers exposed to hot conditions drinkless fluids than needed because of an insufficient thirstdrive. A worker, therefore, should not depend on thirstto signal when and how much to drink. Instead, theworker should drink 5 to 7 ounces of fluids every 15 to20 minutes to replenish the necessary fluids in the body.There is no optimum temperature of drinking water, butmost people tend not to drink warm or very cold fluidsas readily as they will cool ones. Whatever the tempera-ture of the water, it must be palatable and readily avail-able. Individual drinking cups should be provided—never use a common drinking cup.

Heat acclimatized workers lose much less salt intheir sweat than do workers who are not adjusted to theheat. The average American diet contains sufficient saltfor acclimatized workers even when sweat production is

high. If for some reason, salt replacement is required,the best way to compensate for the loss is to add a littleextra salt to the food. Salt tablets SHOULD NOT beused.

CAUTION—PERSONS WITH HEART PROBLEMS ORTHOSE ON A “LOW SODIUM” DIET WHO WORK IN HOTENVIRONMENTS SHOULD CONSULT A PHYSICIANABOUT WHAT TO DO UNDER THESE CONDITIONS.

PROTECTIVE CLOTHING

Clothing inhibits the transfer of heat between the bodyand the surrounding environment. Therefore, in hotjobs where the air temperature is lower than skin tem-perature, wearing clothing reduces the body’s ability tolose heat into the air. When air temperature is higherthan skin temperature, clothing helps to prevent thetransfer of heat from the air to the body. The advantageof wearing additional clothes, however, may be nullifiedif the clothes interfere with the evaporation of sweat(such as rain slickers or chemical protective clothing).

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Example 3. NIOSH Publication No. 86-112Working in Hot Environments

HEAT STRESS CONSIDERATIONSThe Site Safety Officer or Site Safety Supervisor for theentire response should make heat stress determinationsthroughout the day. If it is determined that a heat stresshazard exists, an alert should be passed to all teams toimplement mandatory rest periods. The Site SafetyOfficer/Supervisor should generally be guided by theAmerican Conference of Governmental IndustrialHygienists (ACGIH) guidelines in determining work/restperiods. Fluids should be available at all times andencouraged during mandatory rest periods.

SAFETY CONCERNSCertain safety problems are common to hot environ-ments. The frequency of accidents, in general, appearsto be higher in hot environments than in more moder-ate environmental conditions. One reason is that work-ing in a hot environment lowers the mental alertnessand physical performance of an individual. Increasedbody temperature and physical discomfort promote irri-tability, anger, and other emotional states which some-times cause workers to overlook safety procedures or todivert attention from hazardous tasks.

HEALTH CONCERNSExcessive exposure to a hot work environment canbring about a variety of heat-induced disorders.

Heat Stroke

SIGNS AND SYMPTOMS. Heat stroke is the most seri-ous of health problems associated with working in hotenvironments. It occurs when the body’s temperatureregulatory system fails and sweating becomes inade-quate. The body’s only effective means of removingexcess heat is compromised with little warning to thevictim that a crisis stage has been reached.

• A heat stroke victim’s skin is hot, usually dry, red orspotted.

• Body temperature is usually 105° F or higher. • The victim is mentally confused, delirious, perhaps

in convulsions, or unconscious.

MEDICAL ATTENTION. Unless the heat stroke victimreceives quick and appropriate treatment, DEATH CANOCCUR.

Any person with signs or symptoms of heat strokerequires immediate hospitalization.

SEND SOMEONE TO GET MEDICAL ASSISTANCE/EMTIMMEDIATELY!!!

While waiting for medical assistance, first aid shouldbe immediately administered.

This includes:• removing the victim to a cool area, • thoroughly soaking the clothing with water, and • vigorously fanning the body to increase cooling.

Heat Exhaustion

Heat exhaustion includes several clinical disorders hav-ing symptoms which may resemble the early symptomsof heat stroke. Heat exhaustion is caused by the loss oflarge amounts of fluid by sweating, sometimes withexcessive loss of salt. SIGNS AND SYMPTOMS. A worker suffering from heatexhaustion:

• still sweats, but • experiences extreme weakness or fatigue, giddi-

ness, nausea, or headache.

In more serious cases:• the victim may vomit or lose consciousness, • the skin is clammy and moist, • the complexion is pale or flushed, and • the body temperature is normal or only slightly

elevated.MEDICAL ATTENTION. General treatment:

• notify the site EMT, • have the victim rest in a cool place, and • have the victim drink plenty of liquids.

Victims with mild cases of heat exhaustion usuallyrecover spontaneously with this treatment. Those withsevere cases may require extended care for severaldays. There are no known permanent effects.

Heat Cramps

SIGNS AND SYMPTOMS. Heat cramps are painfulspasms of the muscles that occur among those whosweat profusely in heat, drink large quantities of water,but do not adequately replace the body’s salt loss.

MEDICAL ATTENTION. Cramps may occur during orafter work hours and may be relieved by taking saltedliquids by mouth.

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Fainting

A worker who is not accustomed to hot environmentsand who stands erect and immobile in the heat mayfaint.

SIGNS AND SYMPTOMS. With enlarged blood vesselsin the skin and in the lower part of the body due to thebody’s attempts to control internal temperature, bloodmay pool there rather than return to the heart to bepumped to the brain.

MEDICAL ATTENTION. Upon lying down, the workershould soon recover. By moving around, and therebypreventing blood from pooling, the patient can preventfurther fainting.

Heat Rash

Heat rash, also known as prickly heat, is likely to occurin hot, humid environments where heat is not easilyremoved from the surface of the skin by evaporationand the skin remains wet most of the time.

SIGNS AND SYMPTOMS. The sweat ducts becomeplugged, and a skin rash soon appears. When the rashis extensive or when it is complicated by infection, prick-ly heat can be very uncomfortable and may reduce aworker’s performance.

MEDICAL ATTENTION. Workers can prevent this byresting in a cool place part of each day and by regularlybathing and drying the skin.

Transient Heat Fatigue

Transient heat fatigue refers to the temporary state ofdiscomfort and mental or psychological strain arisingfrom prolonged heat exposure. Workers unaccustomedto the heat are particularly susceptible and can suffer, tovarying degrees, a decline in task performance, coordi-nation, alertness, and vigilance.

PREPARING FOR WORK IN THE HEATOne of the best ways to reduce the heat stress of work-ers is to minimize heat in the workplace. However, heatis difficult to control while working outdoors and ex-posed to various weather conditions.

Humans are, to a large extent, capable of adjustingto the heat. This adjustment to heat, under normal cir-cumstances, usually takes about 5 to 7 days, duringwhich time the body will undergo a series of changesthat will make continued exposure to heat more en-durable.

Workers who return to work after vacation or ex-tended illness may be affected by the heat in the work

environment. Whenever such circumstances occur, theworker should be gradually reacclimatized to the hotenvironment.

MECHANIZATIONHeat stress depends, in part, on the amount of heat theworker’s body produces while a job is being performed.The amount of heat produced during hard, steady workis much higher than that produced during intermittentor light work. Therefore, one way of reducing the poten-tial for heat stress is to make the job easier or lessen itsduration by providing adequate rest time. Mechaniza-tion of work procedures can often make it possible toisolate workers from the heat source and increase over-all productivity by decreasing the time needed for rest.

WORK/REST PERIODSRather than be exposed to heat for extended periods oftime during the course of a job, workers should, wher-ever possible, be permitted to distribute the workloadevenly over the day and incorporate work-rest cycles orregular (and enforced) breaks. Work-rest cycles give thebody an opportunity to get rid of excess heat, slowdown the production of internal body heat, and providegreater blood flow to the skin.

Providing cool rest areas in hot work environmentsconsiderably reduces the stress of working in thoseenvironments. Rest areas should be as close to the workarea as possible, and provide shade. Shorter but fre-quent work-rest cycles are the greatest benefit to theworker.

DRINKING FLUIDS In the course of a day’s work in the heat, a worker mayproduce as much as 2 to 3 gallons of sweat. Because somany heat disorders involve excessive dehydration ofthe body, it is essential that water intake during theworkday be about equal to the amount of sweat pro-duced.

Most workers exposed to hot conditions drink lessfluids than needed because of an insufficient thirstdrive. A worker, therefore, should not depend on thirstto signal when and how much to drink.

Five to 7 ounces of fluids should be consumed every15 to 20 minutes to replenish the necessary fluids in thebody.

There is no optimum temperature of drinking water,but most people tend not to drink warm or very cold flu-ids as readily as they will cool ones.

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Heat acclimatized workers lose much less salt in theirsweat than do workers who are not adjusted to the heat.The average American diet contains sufficient salt foracclimatized workers even when sweat production ishigh. If for some reason, salt replacement is required,the best way to compensate for the loss is to add a littleextra salt to the food.

Salt tablets SHOULD NOT be used.

CAUTION—PERSONS WITH HEART PROBLEMS ORTHOSE ON A “LOW SODIUM” DIET WHO WORK IN HOTENVIRONMENTS SHOULD CONSULT A PHYSICIANABOUT WHAT TO DO UNDER THESE CONDITIONS.

PROTECTIVE CLOTHING AND HEAT STRESSClothing inhibits the transfer of heat between the bodyand the surrounding environment. Therefore, in hotjobs where the air temperature is lower than skin tem-perature, wearing clothing reduces the body’s ability tolose heat into the air. When air temperature is higherthan skin temperature, clothing helps to prevent thetransfer of heat from the air to the body. The advantageof wearing additional clothes, however, may be nullifiedif the chemical protective clothes interfere with theevaporation of sweat.

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Example 1. Vital Signs and PPE Checklist(Central Arkansas Veterans Healthcare System)

NAME

DATE

>> INSPECT condition of ALL PPE prior to use <<*Medical Exclusion

Employee ID#:_______________________

PRE POSTBLOOD PRESSURE:

*Diastolic > 105 HEART RATE:

* > [70% (220 – Age)]*Any irregular rate or rhythmRESPIRATION:

* > 24 / minTEMPERATURE:

* > 99.5 deg F oralWEIGHT:

SKIN:

*Open sore, large rash or sunburn

HYDRATION:

MENTAL STATUS:

Alert; oriented to time & place;clear speech; normal gaitMEDICAL HISTORY:

*Any meds last 72 hours ___________________*Alcohol past 24 hours_____________________*New meds Rx / diagnosis last 2 weeks______*Symptoms fever, NV, diarrhea,

cough in past 72 hours__________________*Pregnant _____________________________*Prior heat stress or exhaustion_____________

NOTES:

CHECKED BY:_______________________

Appendix I: Vital Signs and PPE Donning Checklists

PAPR–COMBINATION CARTRIDGES..…

PAPR FLOW CHECKED....…………...…...

REMOVED SHOES, JEWELRY, ETC....…

INNER NITRILE GLOVES.………..………

INNER SUIT.……………………………….

GLOVES & NECK TAPED.……………….

OUTER SUIT.……………………...………

BUTYL HOOD.……………………………. INNER SHROUD TUCKED INSIDE

GLOVES & NECK TAPED.………….…….

OUTER GLOVES......................................

BOOTS.……………………………………..

SUIT TAPED OVER BOOTS ………….….

CHECKED BY:_________________________

TIME IN SUIT:_________________________

TIME OUT: ____________________________

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Source:

Central Arkansas Veterans Healthcare System

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Example 2. Vital Signs Monitoring Checklist(U.S. Coast Guard National Strike Force)

ON-SITE MEDICAL MONITORING (ENTRY TEAM)

NAME:______________________________________________________________________________

CASE:__________________________________ CASE NO.:___________________________________

DATE:__________________________________ EXPOSURE RISK: HIGH / MED / LOW

PROTECTIVE EQUIPMENT:____________________________________________________________

_____________________________________________________________________________________

SUBSTANCE(S) INVOLVED:___________________________________________________________

_____________________________________________________________________________________

CONCENTRATION/LENGTH OF EXPOSURE:_____________________________________________

_____________________________________________________________________________________

MEDICAL TESTING:__________________________________________________________________

COMMENTS:

*************************************************************************************PRE-ENTRY MEDICAL MONITORING:

WEIGHT:______________TEMPERATURE:_______________ METHOD:______________________

PULSE:___________ BP: SYSTOLIC_________/DIASTOLIC_________ METHOD:_______________

MONITORING CONDUCTED BY:_______________________________________________________*************************************************************************************POST-ENTRY MEDICAL MONITORING:

WEIGHT:______________TEMPERATURE:_______________ METHOD:______________________

PULSE:___________ BP: SYSTOLIC_________/DIASTOLIC_________ METHOD:_______________

MONITORING CONDUCTED BY:_______________________________________________________*************************************************************************************SUPERVISOR (RO/RS) VERIFICATION:

NAME:______________________________________________________________________________

COMMENTS:

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U.S. Coast Guard National Strike Force

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Patient Decontamination Procedure(Northern Virginia Emergency Response Coalition)

AMBULATORY PATIENTS

1. Direct patient to Decon Sector.

2. Children should be kept with their parents if at allpossible; if no parent or older sibling is availablethen a Decon Team member should provide neededassistance to a child.

3. Patient should be given Personal Decon set as soonas it is available and be given rapid instructions onits use – PLAY THE TAPE recorded set of instruc-tions, if available.

• The kit stays with you as you proceed throughthe process.

• Open up the bag – it has three parts.• Take out the plastic bags now.

4. Patient should quickly remove all clothing, puttingvaluables into the clear plastic bag and clothing intothe large bag, then put both bags into the 3rd bagand cinch tight w/ tag number in pack. Patient shouldput numbered tag around their neck and wear itthrough decon and treatment.

5. The clothing bag should be set aside in a securearea.

6. If staff is available, patient’s name and numbershould be recorded on the Patient Decon Record.

7. Patient should continue forward into the DeconSector with remaining part of Personal Decon Kit.

8. Patient should quickly rinse themselves from head totoe with water using either the hand held sprayer,garden hose, or showerhead.

9. Patient should next wash with soap and wash clothor brush from the kit in a systematic fashion, clean-ing open wounds first and then in a head-to-toe

fashion for 5 minutes when the agent is non-persist-ent and 8 minutes when a persistent or unknownagent is involved. Discourage the patient from rub-bing too vigorously while washing. Eye irritationmay require the use of a topical anesthetic firstbefore irrigating.

10. The Decon Team should closely observe each victimto ensure they are thorough in washing themselves.Particular attention should be made to ensure theywash the axilla, creases, folds, and hair. Help shouldbe offered as necessary.

11. Once the washing is completed, each patient shouldthoroughly rinse themselves (this should requireabout a minute to complete).

12. Decon soap, wash cloths, brushes, and spongesshould be put into a nearby trash can and NOT car-ried into the Cold Zone.

13. After the rinse/wash/rinse cycle is complete thepatient should next proceed to the towel off areaand complete drying off and leave the towel in thetrash can.

14. Following drying off, the patient should put on thepatient gown and proceed to the Triage Officer forrapid assessment and assignment to a TreatmentSector.

15. Additional treatment will be limited only to thoseinterventions deemed life saving by the DeconOfficer. Antidote administration should be done viathe intramuscular (IM) route after cleaning the affect-ed area first.

16. Decon Team members should be alert to the possi-bility that an ambulatory patient may clinically dete-riorate and require immediate removal to the Non-Ambulatory Sector via backboard, stretcher, orwheelchair.

NON-AMBULATORY PATIENTS

1. Patient should be brought to the Decon Sector andtended to by a minimum of 4 decon personnel.

2. Each patient should be put onto a backboard or EMSstretcher w/ the pad removed.

Appendix J: Example of Patient Decontamination Procedure

Source:

Northern Virginia Emergency Response Coalition. Availableat: http://www.hazmatforhealthcare.org/download/doc/misc/Patient_Decontamination_Procedure-complete.doc(Accessed September 2, 2003).

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3. All patient clothing should be removed and valu-ables put into the clear plastic bag and clothing intothe large bag, then put both bags into the 3rd bagand cinch tight w/ tag number in pack. Clothingshould be cut away where necessary.

4. Attention should be paid to minimizing the aero-solization spread of particulate matter by foldingclothing inside out as removal is being done anddabbing the skin with sticky tape and/or vacuuming.

5. Patient should have their clothing bag tag aroundtheir neck and wear it through decon and treatment.

6. The clothing bag should be set aside in a securearea. If staff is available, the patient’s name andnumber should be recorded on the Patient DeconRecord.

7. While resting the backboard on saw horses or otherdevice or with the patient on an EMS stretcher, thepatient should quickly be rinsed from head to toewith water using either the hand held sprayer, gar-den hose, or showerhead; protection from aspirationof the rinse water should be ensured.

8. Next the patient should be washed with soap andeither a brush or wash cloth in a systematic fashion,cleaning airway first followed by open wounds thenin a head to toe fashion for 5 minutes when theagent is non-persistent and 8 minutes when a per-sistent or unknown agent is involved. Avoid rubbingtoo vigorously.

9. The patient should be rolled on their side for wash-ing of the posterior head, neck, back, buttocks andlower extremities by 2–4 personnel; attention to apossible neck injury should be given.

10. Careful attention should be given to washing thevoids and creases such as the ears, eyes, axilla, andgroin.

11. Topical eye anesthetic may be required for effectiveeye irrigation to be done.

12. The patient should then be rinsed in a head to toefashion that minimizes contamination spread forabout one minute. Overspray or holding the rinsingdevice too close so as to irritate the skin should beavoided.

13. Decon Team members should be alert to the proba-bility that the non-ambulatory patient may requireABC’s support (airway positioning, suctioning, O2

administration, spinal stabilization, etc.) and admin-istration of life saving antidote administration by IMinjection. If IV therapy is needed the extremity sitefor the IV should be deconned quickly before the IVis started. If IV therapy is needed the patient shouldbe pulled out of line in the Decon Corridor butremain in the Decon Sector.

14. The patient should be dried off, put into a hospitalgown, and transferred to a clean backboard (or cleanoff and dry the board they are on if additionalboards are not available). Patients on an EMSstretcher should be transferred to a clean backboard.

15. Decon soap, brushes and sponges should be putinto a trash can and not carried into the Cold Zone.O2 material should remain in the Decon Sector.

16. The patient should be taken to the Triage Officer forrapid assessment and assignment to area in theTreatment Sector.

PATIENTS WITH SPECIAL NEEDS

Glasses/Contact Lenses

1. Patients with glasses should keep them if they can-not see without them. They must be washed andrinsed thoroughly during the decon process beforebeing worn. Otherwise, the glasses should be placedin the valuables portion of the clothing bag.

2. Contact lenses should be removed and placed in thevaluables portion of the clothing bag.

Canes/Walkers

1. Patients who use walking assist devices may retainthem, but the device must be washed with soap andwater during the decon process before being allow-ed into the Treatment Sector.

2. Patients who are unsteady standing and/or walkingshould be given a walker upon entry into the DeconCorridor. The walker should be used to assist withambulation until they get to the end of the line whenit should be retrieved, deconned, and returned to thefront of the Decon Corridor for the next patient whoneeds it.

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Percutaneous Lines/Saline Locks

1. Unless contaminated, percutaneous lines and salinelocks should be covered with Tegoderm or Saranwrap before the area is decontaminated.

2. Contaminated percutaneous lines or saline locksshould be removed before being decontaminated.After the area is cleaned, a dressing should beapplied until in the Treatment Sector where antibioticointment and a new bandage should be applied.

Hearing Aids

1. Hearing aids CANNOT be immersed or otherwise besoaked with water. Thus, they should either beremoved and placed in the valuables portion of thepatient’s clothing bag or if they must be used by thepatient because there is no hearing without them,they should be carefully wiped off with a slightlysaline moistened 4x4 gauze, dried off, put into aclear plastic bag, and handed to the patient. Thecleaned hearing aid is NOT to be worn until thepatient has completed the decon process (includingwashing the ears) and is in the Treatment Sector.

Dentures

1. Unless the oral cavity is contaminated, denturesshould remain in place and no decontamination isnecessary.

2. If the oral cavity is contaminated, then the denturesshould be removed, placed in a clear plastic bagwith the patient’s name or clothing identificationnumber placed on it. The dentures should later bedecontaminated in accordance with instructionsreceived from the Poison Center and/or a dentist.The patient’s mouth should be decontaminated withmouthwash or saline that is gargled and safely spitout into a bio-hazard bag. Note that, depending onthe contaminant, it may not be possible to decon-taminate plastic items, such as dentures.

Law Enforcement Officers with Weapons

1. In most cases, law enforcement personnel who havebeen injured on the scene will have had their gun(s)

removed before arrival and given to a fellow officer.However, if that is not the case, the weapon shouldbe left in the holster and the gun belt removed by aDecon Team member and placed in a clear plasticbag labeled with the patient’s name and/or clothingnumber. The bag should then be passed to theTreatment Sector where it should be given to a fel-low officer or hospital Security Officer for safe keep-ing until it can be given to a representative of theinjured officers department. THE GUN SHOULD BE

LEFT IN THE HOLSTER IF AT ALL POSSIBLE. If thegun must be removed, it should be handled by aDecon Team member familiar with firearms, ren-dered safe, placed in a clear plastic bag marked withthe patient’s name and/or clothing identificationnumber, and given to a fellow officer or hospitalSecurity Officer in the Treatment Sector.

2. Decon Team personnel should be aware that often-times an officer may have a backup weapon usuallyfound in a holster near the ankle, in their pocket, in aballistic vest, or near an armpit. The holster with theweapon in place should be removed and secured asdescribed above.

3. An officer’s gun belt may also contain items thatcould prove dangerous if allowed to get in thewrong hands. Thus, the belt should be collected andseparately bagged ASAP and passed to a fellow offi-cer or hospital Security Officer in the TreatmentSector. DECONNING OF AN OFFICER’S WEAPON

AND/OR GUN BELT WILL BE THE RESPONSIBILITY

OF THE POLICE DEPARTMENT.

4. If the officer is wearing a ballistic vest it must beremoved prior to undergoing decon. The vest is usu-ally easily removed by loosening the Velcro® strapsand then pulling the vest apart and off the patient. Itshould then be placed in a large plastic bag identi-fied with the patient’s name and/or clothing numberon it and passed to a fellow officer or HospitalSecurity Officer in the Treatment Sector.

Prepared by: Northern Virginia Emergency Response Coalition

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PPE Donning Sequence(NOTE: The following sequence outlines the order inwhich one hospital’s employees find it efficient to put ontheir specific first receiver PPE. The list is not intendedto provide detailed step-by-step instructions for puttingon the PPE.)

1. Test PAPR flow rate to be sure it meets rate specifiedby the manufacturer.

2. Remove jewelry & clothing.

3. Put on inner nitrile gloves.

4. In COLD WEATHER: Put on inner suit. Tape glovesat wrist & zipper at neck.

5. In WARM WEATHER: Put on scrubs.

6. Put on outer chemical protective suit to waist. Put onboots & outer chemical protective gloves.

7. Connect PAPR to hood with hose; turn airflow on.Put on butyl hood (position the inside shroudbetween suits). Pull chemical protective suit upand on.

8. Ensure zipper is covered & secured, put tape on top.

9. Belt PAPR to waist.

10. Put outer butyl hood shroud over suit.

11. Stretch arms, pull suit sleeves OVER gloves, tape inplace.

12. Pull suit cuff over boot top, tape in place.

13. Place a piece of tape on the hood exterior and labelwith the employee’s name & time that employee isentering Hospital Decontamination Zone.

PPE Decontamination and Doffing Sequence(NOTE: The following sequence outlines the order inwhich one hospital’s employees find it effective todecontaminate themselves and their PPE as one proce-dure, to minimize the chance of contaminating their skinwhile removing their first receiver PPE. The list is notintended to provide detailed step-by-step instructions.)

1. Wash hands thoroughly.

2. Still wearing PPE, wash self, starting at the top of thehead and working down to the bottom of the boots.Have a partner wash your back.

3. Untape boots and gloves, but do not remove them.

4. Unlock PAPR and place it on chair/gurney/floor, etc.

5. Remove the outer suit—roll the suit away from you,inside out (with help from a partner). Remove outergloves along with the outer suit.

6. Remove PAPR hood, place in waste.

7. Step out of boots and suit into final rinse area (keepinner gloves and clothing on). Wash and rinse thor-oughly (with partner’s help).

8. In COLD WEATHER: Remove (inner) suit, place inwaste.

9. Remove nitrile gloves: first pinch one glove and rollit down partially, then place thumb in other glove &remove both gloves simultaneously.

10. Wash again, removing inner clothing, then step outof decontamination shower and into towels/blankets.

Appendix K: PPE Donning and Doffing Sequence

Source:

Adapted from Central Arkansas Veterans Healthcare System.

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Technical Decontamination Process for Hospital PersonnelPersonnel should remove protective clothing in the fol-lowing sequence.

1. Remove tape (if used), securing gloves and boots tosuit.

2. Remove outer gloves, turning them inside out asthey are removed.

3. Remove suit, turning it inside out and folding down-ward (first loosen and secure PAPR belt). Avoid shak-ing.

4. Remove boot/shoe cover from one foot and stepover the clean line. Remove other boot/shoe coverand put that foot over the clean line.

5. Remove respirator. The last person removing his/herrespirator may first wash all other respirator hoodsor facepieces with soapy water and thoroughly wipePAPR fan housing, then clean his/her own equip-

ment before removing his/her suit and gloves. Placethe masks in plastic bag and hand the bag over theclean line for placement in second bag held byanother staff member. Send bag for decontamina-tion. Discard items that cannot be effectively cleaned(e.g., it may not be possible to completely removepersistent contaminants from PAPR belts).

6. Remove inner gloves and discard them in a druminside the dirty area.

7. Secure the dirty area until the level of contaminationis established and the area is properly cleaned.

8. Personnel should then move to a shower area,remove undergarments and place them in a plasticbag. Double-bag all clothing and label bags appro-priately.

9. Personnel should shower and redress in normalworking attire and then report for medical surveil-lance.

Appendix L: Example of Technical Decontamination Process for Hospital Personnel

Source:

Adapted from Managing Hazardous Materials Incidents.Hospital Emergency Departments: A Planning Guide for theManagement of Contaminated Patients. Volume II. U.S.Department of Health and Human Services. Public HealthService. Agency for Toxic Substances and Disease Registry(Revised 2000). www.atsdr.cdc.gov

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Policy #: Disaster Plan, 2002 Rev, Envir of Care Safety Manual

Emergency Management Plan

INOVA HEALTH SYSTEM

Emergency Management & Disaster Preparedness Plan

Subject: ANNEX C- Chemically Contaminated

Patient Care Protocol

___________________________________________________________________________________________________________ Written: August 5, 2002 Revision:

Emergency Management and Disaster Preparedness Task Force

PURPOSE: To establish a policy for providing care to victims of hazardous materials and/orchemical terrorism incidents while ensuring the safety of the emergency department(ED) personnel and hospital environment.

BACKGROUND: The potential for hazardous materials exposure requires specific procedures for theprotection of the patient, staff, and the environment. It differs from the other emer-gency situations because of that added risk of contamination to staff and facility.Worker safety and training are key factors in the management of these medicalemergencies. Often these patients may arrive at the hospital unannounced. Patientsbeing transported by EMS may not have been fully decontaminated prior to theirarrival to the hospital.

TOXICOLOGICAL

PRINCIPLES: Exposure to hazardous materials may produce a wide range of adverse healtheffects. The likelihood of an adverse health effect occurring, and the severity of theeffects, are dependent upon:

• The toxicity of the agent or pathogen • Route of exposure • The nature and extent of exposure to that substance

Appendix M: Example of Integrated Procedures for First Receivers

Note: The Emergency Management and Disaster Preparedness Plan—Chemically contaminated patient care protocolincluded in this appendix was developed by the INOVA Health System (Virginia) for use in INOVA facilities. TheINOVA Health System uses powered air-purifying respirators (PAPRs). However, in cases where information is ade-quate to determine that an air-purifying respirator (APR) would provide adequate protection against the hazard, APRsmight be used in place of PAPRs. At INOVA facilities, a specific, designated individual (the Charge MD) is responsiblefor determining the appropriate PPE for the decontamination team and for making appropriate adjustments as the sit-uation evolves.

This example plan represents a portion of the emergency management plan used by one healthcare organization.

Based on their individual circumstances, other organizations will have different procedures, terminology, and division

of responsibilities.

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Toxic chemical effects may be localized at the site of exposure, or may result in sys-temic symptomatology after absorption into the blood stream.

The three main routes of exposure are:• Inhalation resulting in the introduction of toxic chemicals, radioisotopes, or

pathogens via the respiratory tract. Most of the compounds that are inhaled aregases or vapors of volatile liquids. However, solids and liquids can be inhaled asdusts or aerosols. Inhalation of chemical agents generally result in a rapid absorp-tion into the bloodstream because of the large surface and vascularity of thelungs. The signs and symptoms of pathologic exposure will usually occur 1–10days after exposure.

• Skin contact or absorption via mucous membranes is usually not as rapid asinhalation. Exposure can be through the mucus membranes (including conjunctiva)and open wounds.

• Ingestion is a less common route of exposure. It can be the result of unintentionalhand to mouth contamination or swallowing of saliva with trapped airborne parti-cles. Or it may also be intentional, such as an oral ingestion for a suicide attempt.

In addition to the route of exposure, the amount of compound absorbed by the bodydepends upon the:• Duration of exposure • Concentration of contaminant • Time of exposure • Environmental factors

Response to toxic chemicals, radiological agents and pathogens may differ amongindividuals because of the physiological variability present in the population. • Age• Preexisting medical conditions • Prior exposure • Medications • Concurrent injury • Pregnancy

NOTIFICATION: Unannounced Arrival refers to a patient(s) that presents to the ED Triage Nurse orother healthcare provider. Once the healthcare provider determines a hazardousmaterials incident has occurred and contamination may be present he/she should:• Direct the patient outside the ED lobby entrance and proceed to the entryway of

the decon room. Confine the patient in this location and remain with them. • Notify the charge nurse.• Notify security at Triage to secure the area.• Any persons the victim came in contact with, including the initial healthcare

provider contact, should also be directed to the decon room until the extent ofcontact and the need for care can be determined.

• If there are multiple patients affected, prepare to implement the mass decontami-nation procedure utilizing identified areas outside of the hospital facility but con-tiguous to the ED.

Announced Arrival is a patient already entered into the EMS system that arrives byambulance. The major advantage created by pre-hospital notification is the provisionof preparatory time and available clinical data and incident information from the field

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as well as initial intervention by EMS personnel. The arriving patient should be keptwith the pre-hospital EMS personnel outside of the ED until the “decontaminationteam” is prepared to assume patient care.

Consultation with the referring agency as to the decontamination, if any, performedat the incident scene must occur prior to admitting these patients directly into theED. This should depend upon the nature of the agent, degree of decontaminationprovided in the field, and suspicion of potential contamination upon visual inspectionof the patient. If in doubt, have the patient go through decontamination at the hospi-tal.

EMERGENCY DEPARTMENT RESPONSIBILITIES

Communication Nurse

• Determine caller’s ID and telephone number. - Type and nature of incident - Number of victims - Signs and symptoms being experienced by victim - Nature of injuries - Prior medical history of victim – meds and allergies - Name of chemical involved and what information is readily available

on product container if present- Name of facility involved and/or type of contaminants found at facility - Extent of victim decontamination in field - Other medical interventions completed - Estimated time of arrival (ETA)

• Notify charge nurse.• Notify EMS Public Safety Communications Center (PSCC) of incident and request

redirection of other ambulance traffic to ED lobby entrance. • If incident involves multiple patients, request that ED be placed on “reroute” sta-

tus.

Charge Nurse

• Consult with charge MD and assess the present patient capacity and acuity. If inci-dent involves multiple patients, implement “Disaster Plan – Annex C.”

• Expedite movement of “admitted” patients to assigned beds. • Notify the ED Patient Care Director and Administrative Director as to the status

of incoming contaminated patients. Consider the need for additional staff andresources and initiate response, if warranted.

• Initially assign 2 nurses and 2 techs to the decontamination team. • Notify ED registration, triage nurse, and security. • Notify respiratory therapy and determine the number of adult/pediatric ventilators.• Determine number of available adult/pediatric beds.

Administrative Director

• Notify security officers to redirect ED traffic and ambulances. • Notify physical plant staff. • Notify environmental services. • Notify Personal Health for follow-up on staff involved. • Notify Media Relations to be available for purpose of public information if needed.• Notify Administrator-on-call that “Disaster Plan – Annex C” is being implemented.

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Charge MD

• Confer with ED Charge Nurse regarding the immediate need to implement the“Disaster Plan – Annex C” and assess the disposition status of existing patients inthe ED.

• Notify ED Chairman. • Notify Poison Control–obtaining available product info to decontaminate and care

for patient(s), when available.• Notify critical care pharmacist with product info for anticipated antidote. Obtain

inventory of available antidotes. • Determine appropriate level of Personal Protective Equipment (PPE) for Decon

Team.• Assign MD and/or PA to Decon Team. • Direct 1–2 personnel to set up decon area and 1–2 persons to assist decon team

with dress out procedures.

Security

• Secure entrances and exits to the ED.• Assist with traffic and crowd control around the ED.• Will be responsible for maintaining “chain of custody” of personal belongings of

patients undergoing decontamination. These items will NOT be individually cata-logued, but rather placed in red biohazard plastic bags that will be tagged, num-bered, and recorded.

DECONTAMINATION

PURPOSE: To remove or neutralize harmful materials that have gathered on personnel and/orequipment and to prevent secondary contamination to healthcare workers and thefacility. Decontamination is a systematic process that is determined by the nature anddegree of contamination. Effective decontamination consists of making the patient asclean as possible, meaning that the contamination has been reduced to a level that isno longer a threat to the patient or healthcare provider.

DECON SETUP: In a “traditional” HAZMAT incident involving known exposure to chemical agentsinvolving less than 3 patients simultaneously, consideration can be given to using theexisting Emergency Department Decontamination Room, if available.

Decon room preparation tech shall be assigned to:• Remove all non-essential and nondisposable equipment and items from estab-

lished Hazmat/Decon wash room. • Activate drain switch to contain runoff, if available. • Obtain decon cart with necessary stocked items.• Obtain crash cart and place contiguous to Decon wash room.• Place D or E size O2 tank with regulator. • Place clean stretcher in Hazmat/Decon wash room with additional O2 tank, BVM,

and non-rebreather mask. • Place stretcher outside of decon room on plastic ground cloth to receive non-

ambulatory patient from ambulance. • Place bucket for soiled items used in wash room for technical decon. • Place lined trash baskets in decon area for Biowaste. • Place Personal Decon Kits (PDK) in decon area.

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Mass Decontamination Setup

In the event that the chemical exposure incident involves more than 3 people requir-ing decontamination simultaneously, or incident information suggests the arrival oflarge numbers of patients requiring decontamination as a result of a mass exposure,preparation for mass decontamination should commence.

The following materials have been identified as basic prerequisites for MassDecontamination set up and preparation:• A hose bib splitter for each bib within 100 feet (within range) of the proposed

decontamination area.• Two 100-foot hoses for each hose bib within range of the proposed decontamina-

tion area.• Four (2 sets) sawhorses to hold litter bound patients within the decontamination

area and set of C-clamps.• Two backpack sprayers per facility.• Two baby pools per facility.• Four buckets for each hose bib within range of the proposed decontamination

area.• Four scrub brushes for each hose bib within range of the decontamination area. • Duct tape, flashlights, permanent markers, soap, large trash cans, red biohazard

bags, and towels.• One blood pressure cuff, stethoscope, and set of trauma scissors per litter decon-

tamination station.• Towels and redress kits.• Two Geiger counters per facility (Reference “Disaster Plan – Annex R”).• Two Bull horns per facility.• Polaroid camera with film or digital camera for later use in identification of mori-

bund patients.• A locked, centrally located storage mechanism (cart, closet, etc.) for storage of the

aforementioned items.

Included in this Annex is a schematic diagram for use in establishing a MassDecontamination procedure that details the process flow of patients. This shouldbe adapted to each individual healthcare facility.

LEVEL C PERSONAL PROTECTIVE EQUIPMENT

Decon team preparation

1. Obtain appropriate personal protective equipment (PPE) as recommended by EDcharge physician.

2. A minimum of 4 persons should don PPE.

3. Decon team personnel should undergo pre-entry medical monitoring as soon aspossible. Only personnel meeting inclusion criteria, and having met the requiredtraining standards will be allowed to dress in PPE.

4. The Inova Health System has elected to use LEVEL C respiratory protection andchemical protective clothing as the highest level of protection available. LEVEL C res-piratory protection is comprised of:

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• Powered Air Purifying Respirator (PAPR): This provides air that is drawn throughorganic/HEPA filter cartridges affixed to a battery powered unit worn by the deconteam personnel on a belt around their waist. It is worn as a hood placed over thehead, with the inner sleeve tucked into the chemical protective clothing suit.

• Air Purifying Respirator (APR): This provides air that is filtered through organic/HEPA filter cartridges dependent on the negative inspiration created by the work ofbreathing. This is worn as a full-face mask with the cartridges affixed to the mask.

Caution: These respiratory protective equipment contain LATEX products and are

not to be worn by LATEX-allergic individuals.

LEVEL C chemical protective clothing is contained in the Tri-con PPE packs thatinclude:• 2 layers of gloves• chemical resistant suit (check for appropriate sizing)• chemical resistant boots

Note: Some Tri–Con PPE packs will also contain an APR mask. Consult with the EDphysician in charge with regards to selection of APR or PAPR. Persons needing to useglasses, or those with beards or full moustaches, are NOT to use a face mask device.

A Decon team member should double check to assure all personnel have donnedtheir PPE properly. Special attention should be paid to proper seal of mask/face andproper occlusion at wrists and ankles. Particular attention must be made to ensure all“pull tabs” are removed from respiratory cartridge filters prior to use.

Immediately evaluate the available information and confirm/re-confirm (as moreinformation becomes available) that your key operational planning assumptions forLevel C PPE are valid:• Incident location (including area of significant downwind contamination) does not

include your facility.• Agent characteristics: Known or suspected agent doesn’t require higher level of

PPE (example: high-grade plutonium or other very rare agents).• Event characteristics: Your facility is not being “overrun” by casualties.

Adjust the planned operations as indicated by the evolving circumstances. Possibleadjustments include:• Upgrading plan: more personnel protected, shorter rotation periods for PPE per-

sonnel, longer soap & wash cycles for victims, obtaining assistance from otherhospitals or from emergency response resources.

• Evacuating or closing the facility to “shelter in place” if the hospital is in the zoneof contamination.

• “Lock-down” of facility if agent, agent concentration, or the number of patientsexceeds the safe operation of the plan or compromises the hospital integrity.

• Any need to isolate the decontamination wastewater (notify authorities to removeit per prior arrangement). Otherwise, notify “downstream” water authorities thatdecontamination wastewater is entering the sewer system.

• Downgrade the plan (lesser protective clothing and/or respiratory protection ifagent is identified as non-threatening). This should be a high priority if possible,since safely downgrading the level of PPE will enhance the efficiency of the decon-tamination process.

Donning Procedures: Staff medical monitoring to be completed by assigned

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Registered Nurse (RN) or MD (use designated medical monitoring form included inthis Annex). Use a room with privacy and plenty of sitting space to facilitate donningof PPE.

1. It is preferable that a scrub suit be worn in lieu of regular street clothes. Clothingshould be suitable for preserving comfortable body temperature.

2. Remove all jewelry and leather material and place in plastic bag with your nameon it—place in secure location for Security to maintain. Persons needing to wearglasses or with beards or mustaches are NOT to use a face mask device.

3. Persons with long hair should apply a hairnet or place up in a braid.

4. Hydrate with 8–16 ounces of fluid.

5. If time allows have blood pressure (BP), pulse, respiration rate, and temperaturetaken and recorded on Medical Surveillance form.

6. Obtain appropriate sized PPE ensemble pack or individual pieces, APR/PAPR, bat-tery, and appropriate cartridges (2–3 depending on APR/PAPR being used).

7. Layout PPE pieces and confirm they are right size and in working order.

8. Apply appropriate type of cartridges (most incidents will require HEPA/organicvapor cartridge set) and remove all pull-tabs. DO NOT OVERTIGHTEN the cartridgeson the mask.

9. Put on latex or plastic inner glove—consider placing light circular band around topof glove to lessen chance of premature removal during doffing.

10. While sitting, remove shoes and place on foot covers (foot protection should notpresent tear risk to the suit nor be heelless).

11. Pull on chemical/biological protective suit to waist.

12. Place outer booties/boots on over the foot portion of the suit.

13. Using duct tape, seal top of booties to protective coverall (use a flap of tape at the end and place facing front to ease removal).

14. For chemical incident, place one set of nitrile gloves and one set of butyl rubbergloves on hands. For biological incident, use double plastic/latex gloves or plastic/latex and nitrile gloves.

15. Seal seam of protective suit and gloves with duct tape (use a flap of tape at theend and on the front of the wrist area to ease removal of tape).

16. Zip up protective suit to neck and close zipper securing and covering zipper seal.

17. If using PAPR, put on vest. Cinch up vest to snug fitting around with motor unitriding above the buttocks. Secure battery to the belt (side of the dominant hand is

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suggested) and plug in the PAPR. The air hose should come over the shoulder notunder the arm.

18. Position APR/PAPR facepiece to ensure full visibility and comfortable fit. Tightenall bands in pairs by pulling them backwards and not up. Confirm tight seal by cover-ing cartridge opening with hand and taking deep breaths—face shield should pulltight against face. If faulty seal is found, then retighten all bands and repeat seal test.If tight seal cannot be obtained, then seek second provider assistance or use hoodeddevice.

19. Pull suit hood up and over the head maximizing the coverage of the head, neck,and ears and covering the APR/PAPR seal edge around the face–ensure the suit ispulled up and fully under the chin and zipper is closed and covered. There should beNO EXPOSED SKIN.

20. Turn PAPR on, also making sure that all cartridge tabs are removed to allow air-flow.

21. Have someone place a 3 in. piece of Velcro® or tape across shoulders with staffmember’s last name and function (e.g., Jones RN) written with magic marker.

22. Have second person perform safety check before proceeding to assigned workarea.

23. Note time personnel left the dress out area.

Ambulatory Patient Decontamination

• Children should be kept with their parents if at all possible; if no parent or oldersibling is available then a Decon Team member should provide needed assistanceto a child.

• Patient should be given Personal Decon kit as soon as it is available and be givenrapid instructions on its use.

The ambulatory patient may be directed by the decon nurse and tech to self-decon inthe Emergency Department Decontamination Room thereby sparing additional stafffrom involvement (though the full decon team should remain dressed and ready inan adjacent room if intervention is needed). If the situation involves multiple patientsrequiring simultaneous decontamination, this process will occur using the MassDecontamination set up.

1. If dry contaminant, remove first by using tape or dust off clothing or skin beforewetting.

2. Have patient remove all valuables and place in the small plastic bag.

3. Clothing is removed and placed in the larger plastic bag. Place both bags into thered biohazard plastic bag. Place identifying tag with unique patient number on bagand seal off top. Place outside on ramp area for future disposition by Safety andSecurity.4. Patient will do head-to-toe gross decontamination wash using mild soap and

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water. Have patient place ID band around wrist. This ID band will have the sameidentifying number that has been placed on the red biohazard plastic bag holding thepatient’s personal effects.

5. Special attention should be paid in the washing process to hair and all bodycrevices. Wash time cycle should be 5 (five) minutes per person under a singlestream of water.

6. Water temperature should be tepid.

7. Washing should be gentle to avoid abrading skin.

8. Open wounds should be washed first with sterile water and covered with occlusivedressing prior to remainder of body decontamination.

9. Upon completion of wash cycle, patient should step away from the immediatewash area, towel dry, and put on a supplied Tyvek® gown from the Patient RedressKit.

10. All ED towels and wash cloths used by patients in the showering process shouldbe placed in a marked contaminated container for later clean up and decontamina-tion.

11. Patient may then enter the ED, where the receiving RN can obtain vital signs,complete secondary triage, complete decon paperwork, and transport to an assignedbed in ED.

12. Decon team personnel should be decontaminated prior to entering the ED asdescribed in Personnel (Technical) Decon section.

13. Soap should be changed out every five patients or whenever needed.

Non-Ambulatory Patients

In a mass exposure to chemical agents, non-ambulatory patients will most likelyarrive after the initial arrival of ambulatory patients exposed in the same geographiclocation. Because of the trimodal distribution of injuries, non-ambulatory patients arelikely to be more significantly exposed to the contaminating agent. Those who aremost severely affected will be in the expectant category at the incident scene, andthose who are least affected or only “potentially exposed” will arrive as ambulatorypatients.

The non-ambulatory patient decontamination should be performed simultaneouslywith patient stabilization. Basic life support (ABC’s) will be maintained, but definitiveintervention should be delayed until the patient is decontaminated to a degree thatensures staff safety and that invasive procedures will not increase the patient’s risk ofsystemic toxic absorption. If large numbers of non-ambulatory patients are deliveredfor decontamination and treatment simultaneously, the ED Charge Physician will berequired to make urgent triage decisions.

1. Patient should be received on a backboard and stretcher by EMS staff. If incidentinvolves a single non-ambulatory patient, utilization of the Emergency Department

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Decon Room may be considered. If multiple patients are expected, set up of the non-ambulatory mass decontamination corridor should commence. • Placement of saw horses with available C-clamps in order to secure backboards to

the sawhorses.• Availability of water source for adequate decontamination, including use of back-

pack sprayers.

2. The Decon team for non-ambulatory patients must include a minimum of four (4)providers, two of whom will be responsible for turning the patient on the backboardand one who will be responsible for maintaining cervical spine precautions.

3. If the patient has not had a primary gross decon in the field (defined as theremoval of clothing and first wash), visible particulate matter should be removed bygently brushing or dusting, and clothing should be cut and rolled away from the cen-ter of body, in order to contain the contaminants on the clothing.

4. Follow procedure for removal and bagging of personal valuables.

5. Follow procedure for head-to-toe decontamination wash cycle.

6. Irrigate open wounds with irrigation syringe and copious amounts of saline andcover with occlusive dressings. Any existing dressing must be removed and placed inbio-hazard trash container.

7. Eye irrigation may be done with Morgans lens and NS and/or IV tubing alone, ifgross contaminants on the face are suspected. Otherwise, perform manual irrigationwith copious fluids.

8. Gentle ear and nasal irrigation with frequent suctioning from portable suction maybe done if such contamination is suspected.

9. C-collars as well as backboards must be washed or changed if they are stillrequired for patient immobilization.

10. Patient should be transferred to a clean stretcher for entry into the ED.

Personnel (Technical) Decon

Prior to leaving the decon room the decontamination team must undergo decontami-nation.

1. All equipment used by the decon staff must be placed in appropriate receptacles orin bins designated for equipment which can be cleaned and reused. Refer to clean-upand recovery protocol for direction on rehabilitation of used equipment.

2. Decon staff will undergo a technical decontamination wash from head-to-toeinvolving the outer garments, gloves, and boots.

3. After the wash is complete, personnel should remove protective clothing in thefollowing sequence:• Remove outer gloves, turning them inside out as they are removed and place in

bio-hazard trash container.

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• Remove tape from wrist and boot tops. • Remove boots.• Remove suit, turning inside out and avoid shaking. • Remove APR mask or PAPR hood. The last member removing his/her respiratory

protective equipment may take responsibility for washing all masks in soapywater. Refer to clean-up and recovery protocol.

• Remove inner glove and discard into bio-hazard trash container. • Isolate all potentially contaminated materials until level of contamination is estab-

lished and arrangements for cleaning and handling of trash and equipment can bedetermined.

• Post-exposure medical monitoring should be initiated and new data recorded onthe primary form.

• Personnel should then remove scrub wear and shower and dress in replacementscrubs.

Emergency Decon

• Staff member distress is recognized. • Staff member PPE immediately decontaminated with soap and water. • PPE removed quickly in head to toe fashion in cold zone area. Medical care ren-

dered as warranted.

KEY RESOURCES/POINTS OF CONTACT

Notifications of appropriate authorities:Law Enforcement-

Local Police DepartmentFederal Bureau of Investigation/DC [202-324-3000]

Fire/Rescue DepartmentLocal Health DepartmentState Health Department

Emergency Epidemiology After Hours [1-866-820-9611]National Capital Region Poison Control Center [202-625-3333]Agency for Toxic Substances and Disease Registry (ATSDR) [1-404-498-0120]National Response Center [1-800-424-8802]

IN-HOSPITAL HAZMAT INCIDENT

• Contain victims in area of incident until contamination is confirmed.• Administrative Director to be notified by area supervisor of incident site and

specifics.• Hospital operator, notified by area supervisor, shall page ED charge nurse with

HAZMAT location.• Hospital operator shall page Safety and Security to restrict access to the site.• ED charge nurse and ED charge physician assign HAZMAT team for response to

site ONLY if patients are identified to be immediately in danger of exposure. • If Emergency Department HAZMAT team required to respond within facility have

the communication nurse call PSCC to request ED “reroute” status and requestFire Department HAZMAT response per facility protocol.

• The HAZMAT team should then dress in appropriate level of PPE for the givenresponse. If unknown contaminant, dress in highest level of protection available.

• The HAZMAT team responds to site bringing portable decontamination equipment

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for decontamination at a safe area closest to the site of incident.- Single patient – non-ambulatory bring 2 stretchers, one with containment cover

and hose and container for runoff collection.- Ambulatory – bring kiddy pools (2) and backpack sprayers or large irrigation

bottles for decon wash.• Decon shall be completed at site (as in previously described manner) until patient

is clean enough for transport to ED for more definitive decon. • Transport to ED shall be on the clean stretcher with a clean transport team. • ED HAZMAT team to complete personal decon at the incident site prior to return

to ED. MEDICAL MONITORING

The need to perform ongoing medical monitoring of those healthcare personnel par-ticipating in the decontamination procedure is MANDATORY. This entails a systemat-ic evaluation of all participants, focusing particular attention to the risk of sufferingadverse reactions from heat, stress or hazardous materials exposure. This is per-formed for the purpose of prevention or early recognition of such symptoms, and incompliance with federal regulations.

Medical monitoring is performed prior to donning PPE in order to:• Ascertain baseline vital signs. • Identify staff who will be disqualified from donning PPE and participating in the

decontamination process due to pre-existing medical conditions. • Identify staff who may be at a higher risk for potential adverse effects while work-

ing in this environment.

Pre-entry physicals are required on all individuals in protective clothing and perform-ing hazardous material operations. This is to be completed within one hour prior toentry, when possible.

PRE-ENTRANCE EXAM COMPONENTS

• Vital Signs - Blood pressure, pulse, respiration rate, temperature - Weight (estimated)

• Skin evaluation for presence of:- Rashes- Lesions - Open wounds

• Mental Status evaluation, including assessment of psychological stressors.

• Medical History - Chronic illnesses - Recent illnesses - Medications, including OTC taken within the past 72 hours - Current symptoms of fever, nausea, diarrhea, vomiting, coughing, wheezing, or recent alcohol consumption.

• Exclusion Criteria

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- Blood pressure: diastolic over 95 - Pulse: greater than 70% maximum heart rate (220 - age) x 0.7

irregular rhythm not previously documented - Respiratory rate: greater than 24 per minute - Temperature: less than 97 or greater than 99.5- Weight or Size: inability to fit in available suit without causing undue

strain on seams - Skin evaluation: open sores, large areas of rash, or significant sunburn - Mental status: any alteration - Recent medical history: nausea, vomiting, diarrhea within the past 72 hours,

recent heat related injury, new prescriptions started within the past 72 hours.

- Pregnancy

ALL STAFF MUST BE CLEARED FOR PARTICIPATION BY THE ED CHARGEPHYSICIAN PRIOR TO PARTICIPATION.

• ENTRY Medical Monitoring - Performed before donning PPE.- Based on buddy evaluation by team member. - Observe for changes in gait, speech or behavior. - Any complaints of chest pain, dizziness, SOB, weakness, headache, nausea or

vomiting should be reported. - Reporting of symptoms requires immediate personnel decon and removal from

the decon site. - Personnel data should be recorded on HAZMAT Medical Monitor form (see

attached).

• POST-ENTRY Medical Monitoring - Vital signs repeated every 10 minutes until return to less than 85% of maximum

pulse rate.- Oral rehydration started immediately upon completion of personal decon. - IV hydration and more aggressive medical evaluation shall be initiated for

victims displaying medical illness and/or unstable vital signs.

• The completed Hazmat Medical Monitoring form shall be forwarded to EmployeeHealth for review and decision, if further evaluation is needed. The assessmentform is to become part of the individual’s occupational health file.

EQUIPMENT/SUPPLY ACQUISITION

If needed equipment and supplies are not available in the ED, the ED charge physi-cian should be notified immediately. This information should then be immediatelyforwarded to the DISASTER SUPPORT CENTER, which can help procure neededmaterials. If all on-site resources have been exhausted, the Inova Health System DISASTER COMMAND CENTER will be contacted by the hospital Disaster SupportCenter in order to identify location of needed supplies and additional logistical sup-port.

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CLEAN-UP AND RECOVERY

Upon completion of the decontamination process, consideration must be givenimmediately to the following issues:

• Personal belongings and valuables of patients

These items will be in tagged, sealed red biohazard bags kept outside of the health-care facility under the direct supervision of the hospital Safety and Security staff, orlocal law enforcement personnel. These items may not be returned until they aredeemed safe for handling and their evidentiary content has been evaluated.

• Bio-hazard trash can contents

These trash cans will contain soaps, sponges, scrub brushes, towels, and other itemsused by patients during the decontamination process. These bags must be sealedand segregated for later removal by contract waste haulers.

• Towel discard bins

These bins will hold the towels discarded by patients who have completed thedecontamination process just prior to their entry into the healthcare facility. Thesebags must be segregated for possible laundering or later removal by contract wastehaulers.

• Wastewater effluent

In the event that mass decontamination efforts are required, the importance of lifesafety concerns supercedes the potential environmental impact of contaminatedeffluent. Every attempt should be made to direct this effluent into the sanitary sewer,with immediate notification of the proper municipal agencies. In those cases in whichonly limited numbers of patients are involved, every attempt should be made to con-tain this effluent using “baby pools” or similar methods. Such collected water mustthen be properly disposed of under the direction and supervision of the appropriatemunicipal agencies and contract waste haulers.

Any area outside of the healthcare facility that was used in the mass decontamina-tion process and was inside of the WARM or HOT ZONES must be cordoned off untilsuch time as it is verified by hazardous materials experts that no risk of contamina-tion exists.

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OSHA Assistance

OSHA can provide extensive help through a varietyof programs, including technical assistance abouteffective safety and health programs, state plans,workplace consultations, voluntary protection pro-grams, strategic partnerships, training and education,and more. An overall commitment to workplace safetyand health can add value to your business, to yourworkplace and to your life.

Safety and Health Program Management Guidelines

Effective management of worker safety and healthprotection is a decisive factor in reducing the extentand severity of work-related injuries and illnesses andtheir related costs. In fact, an effective safety andhealth program forms the basis of good worker pro-tection and can save time and money (about $4 forevery dollar spent) and increase productivity andreduce worker injuries, illnesses and related workers’compensation costs.

To assist employers and employees in developingeffective safety and health programs, OSHA publishedrecommended Safety and Health Program Manage-ment Guidelines (54 Federal Register (16): 3904-3916,January 26, 1989). These voluntary guidelines apply toall places of employment covered by OSHA.

The guidelines identify four general elements criti-cal to the development of a successful safety andhealth management program:

■ Management leadership and employee involve-ment.

■ Work analysis.

■ Hazard prevention and control.

■ Safety and health training.

The guidelines recommend specific actions, undereach of these general elements, to achieve an effectivesafety and health program. The Federal Register noticeis available online at www.osha.gov

State Programs

The Occupational Safety and Health Act of 1970(OSH Act) encourages states to develop and operatetheir own job safety and health plans. OSHA approvesand monitors these plans. Twenty-four states, PuertoRico and the Virgin Islands currently operate approvedstate plans: 23 cover both private and public (state andlocal government) employment; 3 states, Connecticut,New Jersey and New York, cover the public sector

only. States and territories with their own OSHA-approved occupational safety and health plans mustadopt standards identical to, or at least as effective as,the Federal standards.

Consultation Services

Consultation assistance is available on request toemployers who want help in establishing and main-taining a safe and healthful workplace. Largely fundedby OSHA, the service is provided at no cost to theemployer. Primarily developed for smaller employerswith more hazardous operations, the consultationservice is delivered by state governments employingprofessional safety and health consultants. Compre-hensive assistance includes an appraisal of allmechanical systems, work practices and occupationalsafety and health hazards of the workplace and allaspects of the employer’s present job safety andhealth program. In addition, the service offers assis-tance to employers in developing and implementingan effective safety and health program. No penaltiesare proposed or citations issued for hazards identifiedby the consultant. OSHA provides consultation assis-tance to the employer with the assurance that his orher name and firm and any information about theworkplace will not be routinely reported to OSHAenforcement staff.

Under the consultation program, certain exemplaryemployers may request participation in OSHA’s Safetyand Health Achievement Recognition Program (SHARP).Eligibility for participation in SHARP includes receivinga comprehensive consultation visit, demonstratingexemplary achievements in workplace safety andhealth by abating all identified hazards and developingan excellent safety and health program.

Employers accepted into SHARP may receive anexemption from programmed inspections (not com-plaint or accident investigation inspections) for a peri-od of one year. For more information concerning con-sultation assistance, see the OSHA website atwww.osha.gov

Voluntary Protection Programs (VPP)

Voluntary Protection Programs and on-site con-sultation services, when coupled with an effectiveenforcement program, expand worker protection tohelp meet the goals of the OSH Act. The three levelsof VPP are Star, Merit, and Demonstration designed torecognize outstanding achievements by companiesthat have successfully incorporated comprehensive

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safety and health programs into their total manage-ment system. The VPPs motivate others to achieveexcellent safety and health results in the same out-standing way as they establish a cooperative relation-ship between employers, employees and OSHA.

For additional information on VPP and how toapply, contact the OSHA regional offices listed at theend of this publication.

Strategic Partnership Program

OSHA’s Strategic Partnership Program, the newestmember of OSHA’s cooperative programs, helps en-courage, assist and recognize the efforts of partners toeliminate serious workplace hazards and achieve ahigh level of worker safety and health. WhereasOSHA’s Consultation Program and VPP entail one-on-one relationships between OSHA and individual work-sites, most strategic partnerships seek to have a broad-er impact by building cooperative relationships withgroups of employers and employees. These partner-ships are voluntary, cooperative relationships betweenOSHA, employers, employee representatives and oth-ers (e.g., trade unions, trade and professional associa-tions, universities and other government agencies).

For more information on this and other cooperativeprograms, contact your nearest OSHA office, or visitOSHA’s website at www.osha.gov

Alliance Programs

The Alliances Program enables organizationscommitted to workplace safety and health to collabo-rate with OSHA to prevent injuries and illnesses inthe workplace. OSHA and the Alliance participantswork together to reach out to, educate and lead thenation’s employers and their employees in improv-ing and advancing workplace safety and health.

Groups that can form an Alliance with OSHA in-clude employers, labor unions, trade or professionalgroups, educational institutions and government agen-cies. In some cases, organizations may be building onexisting relationships with OSHA that were developedthrough other cooperative programs.

There are few formal program requirements forAlliances and the agreements do not include an en-forcement component. However, OSHA and the partici-pating organizations must define, implement and meeta set of short- and long-term goals that fall into threecategories: training and education; outreach and com-munication; and promoting the national dialogue onworkplace safety and health.

OSHA Training and Education

OSHA area offices offer a variety of informationservices, such as compliance assistance, technicaladvice, publications, audiovisual aids and speakers forspecial engagements. OSHA’s Training Institute inArlington Heights, IL, provides basic and advancedcourses in safety and health for Federal and state com-pliance officers, state consultants, Federal agency per-sonnel, and private sector employers, employees andtheir representatives.

The OSHA Training Institute also has establishedOSHA Training Institute Education Centers to addressthe increased demand for its courses from the privatesector and from other Federal agencies. These centersare nonprofit colleges, universities and other organiza-tions that have been selected after a competition forparticipation in the program.

OSHA also provides funds to nonprofit organiza-tions, through grants, to conduct workplace trainingand education in subjects where OSHA believes thereis a lack of workplace training. Grants are awardedannually. Grant recipients are expected to contribute20 percent of the total grant cost.

For more information on grants, training and edu-cation, contact the OSHA Training Institute, Office ofTraining and Education, 2020 South Arlington HeightsRoad, Arlington Heights, IL 60005, (847) 297-4810 orsee “Outreach” on OSHA’s website at www.osha.gov.For further information on any OSHA program, contactyour nearest OSHA area or regional office listed at theend of this publication.

Information Available Electronically

OSHA has a variety of materials and tools availableon its website at www.osha.gov. These include e-Toolssuch as Expert Advisors, Electronic ComplianceAssistance Tools (e-cats), Technical Links; regulations,directives and publications; videos and other informa-tion for employers and employees. OSHA’s softwareprograms and compliance assistance tools walk youthrough challenging safety and health issues and com-mon problems to find the best solutions for your work-place.

A wide variety of OSHA materials, including stan-dards, interpretations, directives, and more, can bepurchased on CD-ROM from the U.S. GovernmentPrinting Office, Superintendent of Documents, phonetoll-free (866) 512-1800.

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OSHA Publications

OSHA has an extensive publications program. Fora listing of free or sales items, visit OSHA’s website atwww.osha.gov or contact the OSHA PublicationsOffice, U.S. Department of Labor, 200 ConstitutionAvenue, NW, N-3101, Washington, DC 20210. Telephone(202) 693-1888 or fax to (202) 693-2498.

Contacting OSHA

To report an emergency, file a complaint or seekOSHA advice, assistance or products, call (800) 321-OSHA or contact your nearest OSHA regional or areaoffice listed below. The teletypewriter (TTY) number is(877) 889-5627.

You can also file a complaint online and obtainmore information on OSHA Federal and state pro-grams by visiting OSHA’s website at www.osha.gov

OSHA Regional Offices

Region I

(CT,* ME, MA, NH, RI, VT*) JFK Federal Building, Room E340Boston, MA 02203(617) 565-9860

Region II

(NJ,* NY,* PR,* VI*)201 Varick Street, Room 670New York, NY 10014(212) 337-2378

Region III

(DE, DC, MD,* PA, VA,* WV)The Curtis Center170 S. Independence Mall WestSuite 740 WestPhiladelphia, PA 19106-3309(215) 861-4900

Region IV

(AL, FL, GA, KY,* MS, NC,* SC,* TN*)61 Forsyth Street, SWAtlanta, GA 30303(404) 562-2300

Region V

(IL, IN,* MI,* MN,* OH, WI)230 South Dearborn Street Room 3244Chicago, IL 60604(312) 353-2220

Region VI

(AR, LA, NM,* OK, TX)525 Griffin Street, Room 602Dallas, TX 75202(214) 767-4731 or 4736 x224

Region VII

(IA,* KS, MO, NE)City Center Square1100 Main Street, Suite 800Kansas City, MO 64105(816) 426-5861

Region VIII

(CO, MT, ND, SD, UT,* WY*)1999 Broadway, Suite 1690PO Box 46550Denver, CO 80202-5716(720) 264-6550

Region IX

(American Samoa, AZ,* CA,* HI,* NV,* NorthernMariana Islands)71 Stevenson Street, Room 420San Francisco, CA 94105(415) 975-4310

Region X

(AK,* ID, OR,* WA*)1111 Third Avenue, Suite 715Seattle, WA 98101-3212(206) 553-5930

* These states and territories operate their own OSHA-approved job safety and health programs (Connecticut,New Jersey and New York plans cover public employeesonly). States with approved programs must have a stan-dard that is identical to, or at least as effective as, theFederal standard.

Note: To get contact information for OSHA AreaOffices, OSHA-approved State Plans and OSHAConsultation Projects, please visit us online atwww.osha.gov or call us at 1-800-321-OSHA.

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www.osha.gov