CHAPTER - 1.INTRODUCTION

1. INTRODUCTION TO CO-OPERATIVE BANKThePunjab State Cooperative Bank Ltd. (PSCB) experience a whole new era of banking technology, where banking is made easier and convenient for our customers. The Punjab State Cooperative Bank provides you with the new generation banking architecture to progress in the future in an evolutionary manner. Punjab State Cooperative Bank (PSCB) is customer centric. 1.1 HISTORYThePunjab state cooperative bankwas established on 31st august, 1949 at Shimla vide registration no. 720 has a principle financing institution of the cooperative movement in Punjab. In 1951 its head office was shifted to Jalandhar from where it moved in 1963 to its present building at Chandigarh. In the cooperative banking structure, the position of the Punjab state cooperative bank is extremely important as the whole credit system revolves around it.It has 19 branches and 1 extension counters in Chandigarh. There are 20 district central cooperative 222 banks having 804 branches all over Punjab, mostly in rural areas of the state.1.2 PROFILE: THE PUNJAB STATE COOPERATIVE BANK LTD. The bathinda central cooperative bank limited bathinda was registered in 1949, its business was started only with two branches. In 1993, this bank are having 50 branches, but in this year 17 branches are link with central bank mansa from separating this bank because of mansa becomes a new district of punjab. After this, it has open 8 new branches. At present, 39 branches are working under this bank. Reserve bank of india is declare it as a licensed bank. There are working 183 agriculture societies under this bank which are provide cash and fertilizers to 85000 farmers approximate, in spite of this there are 718 other industrial and other societies and 37368 are nominal members.1.3 OBJECTIVES To serve as a balancing centre for cooperative societies in the state for cooperative societies in the state of punjab registered under the punjab cooperative societies ac, 1961 for the time being in force. To carry on banking and credit business. To grant long-term loans to farmers to enable them to carry out agricultural improvements with credit support. To acquire land for the formation of economic holdings. To float debentures. To give loans to help the farmers for development of agriculture and allied activities. To support and help the farmers for construction of houses in rural areas. To provide loans for soil conservation and redemption of land.1.4 VISION We will force the future challenges with grit and take every possible step for the development of our institution. More steps will be taken to provide efficient services.Present customers will be retained and other customers will be attracted to increase market share. Bank will attract maximum deposit (especially low cost deposit) to strengthen its financial resources so as to reduce its dependency upon nabard. Bank while diversifying its loan portfolio will provide medium term and long term loans to the maximum extent will be achieved. Every effort will be made to open account of all the farmers of the state. Bank will receive deposits from farmers and meet all their credit needs. Bank, for the sake of development of state, will strive hard to provide maximum and better services to customers especially farmers and for this wherever necessary, every effort will be made to modify the schemes. Bank will prepare its business plan every year, Bank will professionalize and modernize the business.1.5 AWARDS & ACHIEVEMENTS1.5.1 AWARDSThe punjab state cooperative bank has already been awardedbest performance awardfromnabard andnafscob. For the year 2003-04, punjab cooperative bank has been selected for nabard'sbest performance award" which is based on performance of all the scbs in the country. Similarly our jalandhar dccb has also been selected for nabards best performance award out of all the dccbs in the country for the year 2003-04.1.5.2 ACHIEVEMENTS1. S.T. AGRICULTURE LOANThe cooperative banks in the state have advanced rs.7536.33 crores as st agri. Loan during the year 2009-10 as compared to rs.5894.28 crore during 2008-09. Similarly during 2010-11, rs 8497.15 crores stand disbursed . Against the target of rs.8300.00 crores.2.R.C.C. LIMITDuring 2009-10 the central coop. Banks in punjab have sanctioned r.c.c limits worth rs.2296.62 croresas compared to rs.2091.75 crore of 2008-09. During the year 2010-11 the bank has sanctioned rcc limits worth rs.2460.79 crore.3.TWO WHEELER LOANS TO AGRICULTURISTSUnder two wheeler loan scheme the farmers can take loan up to 75% of two-wheelers cost or rs.50,000/- whichever is lower from the central cooperative banks. During the year 2009-10, the bank has advanced a sum of rs.32.67 crore. Similarly, during 2010-11, rs.29.70 crore has been advanced against the target of rs.40.00 crore.4.HOUSING LOANSDuring the year 2008-09 central cooperative banks in the state have advanced rs.90.66 crores against the target of rs.80.00 crores. During 2009-10, rs.86.64 crores has been disbursed against the target of rs.110.00 crore. During 2010-11 rs.84.56 crore has been disbursed.5.NON FARM SECTOR LOANSDuring 2008-09 rs 47.72 crores were advanced under the scheme by dccbs in the state of punjab. During the year 2009-10, rs.48.84 crores has been advanced. Similarly during 2010-11, rs.41.93 crore has been advanced against the target of rs.55.00 crore.6.LOAN FOR CONSUMER DURABLESUnderconsumerdurables loan scheme, rs.79.62 croreshas been advanced during 2009-10. Similarly, during 2010-11, rs.78.25 crore has been advanced against the target of rs.80.00 crores .1.5.3 Special incentive for women beneficiaries: The bank is giving 0.5% interest rebate to women beneficiaries. Moreover no loan fee is charged from the women beneficiaries at the time of availing loan from the padbs.

1.6 FUTURE PLANNING

1.6.1 FUTURE PROSPECTSCooperatives are not unaffected by structural adjustments and globalization of commodity market. As a result, cooperative banks are required to redesign their strategies for sustainability and growth. The economic reforms initiated by the government of india in 1991 have affected the financial institutions including the cooperative financial institutions. These reforms aim at liberalization and deregulation of indian economy.The cooperative banks of punjab have accepted the reforms in indian economy, especially, the financial reforms in right spirit. Since these banks have mainly been providing credit to agriculture sector, changes in agricultural economy affect them more closely. The banks envisage following scenario as a result of liberalised agricultural policy : Liberalisation of agricultural policy would result in greater capital intensity and borrowed capital requirements of agriculturists. In order to induce diversification and produce quality products for international market. For this purpose, punjab farmers would need greater credit support for improved technology, seeds and agro-inputs. Liberalized agricultural policy would reverse the process of fragmentation of land holdings and would result in exodus of employment opportunities from agricultural sector to other sectors of economy. Such as small business enterprises, services and industrial sector. Liberalisation of agriculture would professionalise and modernise agriculture, thereby earning a status of industry attracting high skilled professionals in agriculture sector. Liberalised agricultural economy would lead to a greater role of private research and development institutions in improving the productivity and quality of agricultural operations.1.7 INTRODUCTION OF AXIS BANK LTD. Axis bank limited (formerly uti bank) is the third largest private sector bank in india. It offers financial services to customer segments covering large and mid-corporates, agriculture and retail businesses. Axis bank has its headquarters in mumbai, maharashtra.1.7.1 HistoryAxis Bank Ltd Was Incorporated In The Year 1993 As UTI Bank Ltd WhichProvided Corporate And Retail Banking Products And Was The First Private Banks To HaveBegun Operations In 1994, After The Government Of India Allowed New Private Banks To Be established. Axis Bank is one of the first new generation private sector banks to have begun operations in 1994. The Bank was promoted in 1993, jointly by Specified Undertaking of Unit Trust of India (SUUTI) (then known as Unit Trust of India),Life Insurance Corporation of India (LIC), General Insurance Corporation of India (GIC), National Insurance Company Ltd., The New India Assurance Company Ltd., The Oriental Insurance Company Ltd. and United India Insurance Company Ltd. The shareholding of Unit Trust of India was subsequently transferred to SUUTI, an entity established in 2003.

1.7.2 OperationsIndian business: as on 30-sep-2014, the bank had a network of 2225 branches and extension counters and 11796 atms. Axis bank has the largest atm network among private banks in india and it operates an atm at one of the worlds highest sites at thelgu, sikkim at a height of 4,023 meters (13,200ft) above sea level. International business: the bank has seven international offices with branches at singapore, hong kong, dubai (at the difc) and colombo and representative offices at shanghai, dubai and abu dhabi, which focus on corporate lending, trade finance, syndication, investment banking and liability businesses. In addition to the above, the bank has a presence in uk with its wholly owned subsidiary axis bank uk limited. 1.7.3 ServicesAxis bank operates in four segments: treasury operations, retail banking, corporate/wholesale banking and other banking business. Treasury Operations: The banks treasury operation services include investments in sovereign and corporate debt, equity and mutual funds, trading operations, derivative trading and foreign exchange operations on the account, and for customers and central funding. Retail Banking: In the retail banking category, the bank offers services such as lending to individuals/small businesses subject to the orientation, product and granularity criterion, along with liability products, card services, internet banking, automated teller machines (atm) services, depository, financial advisory services, and non-resident indian (nri) services. Corporate/Wholesale Banking: The bank offers to corporate and other organizations services including corporate relationship not included under retail banking, corporate advisory services, placements and syndication, management of public issues, project appraisals, capital market related services and cash management services. NRI Services: Products and Services for NRIs that facilitate investments in India. Business Banking: The bank accepts income and other direct taxes through its 214 authorized branches at 137 locations and central excise and service taxes (including e-payments) through 56 authorized branches at 14 locations. Investment Banking: Banks Investment Banking Business Comprises Activities Related To Equity Capital Markets, Mergers And Acquisitions And Private Equity Advisory. The Bank Is A SEBI-Registered Category I Merchant Banker And Has Been Active In Advising Indian Companies In Raising Equity Through IPOs, Qips, And Rights Issues Etc. During The Financial Year Ended 31 March 2012, Axis Bank Undertook 9 Transactions Including 5 Ipos And 2 Open Offers. Lending To Small And Medium Enterprises: Axis Bank SME Business Is Segmented In Three Groups: Small Enterprises, Medium Enterprises And Supply Chain Finance. Under The Small Business Group A Subgroup For Financing Micro Enterprises Is Also Set Up. Axis Bank Is The First Indian Bank Having TCDC Cards In 11 Currencies. Agriculture Banking: 759 Branches Of The Bank Provide Banking Services, Including Agricultural Loans, To Farmers. As On 31 March 2014, The Banks Outstanding Loans In The Agricultural Sector Was INR 148 Billion, Constituting 7.5% Of Its Total Advances. 1.7.4 Awards & Recognitions Bank of the year money today fpcil awards 201314 Best bank cnbc-tv18 indias best bank and financial institution awards 2013 Best bank runner-up outlook money awards 2012 'Consistent performer' in Indias best banks 2012 survey' by business today. Fastest growing large bank dun & Bradstreet Polaris financial technology banking awards 2012 Fastest growing large bank business world best banks survey 2012 Best domestic bond house the asset triple a country awards 2012 India bond house of the year fir Asia country awards 2012 Deal maker of the year in rupee bonds business world magna awards Indias best deal makers 2012 The best emerging bullion dealing bank 9th India international gold convention-2011-12 Best acquiring institution in south asia visa leader award at visas 2012 apcemea security summit, bali. Gold shield for excellence in financial reporting in the private banks category 201112 from institute of chartered accountants of india.2013 - 20141. Axis bank voted for most trusted private sector bank in the country in the most trusted brands survey 2013 by brand equity.2. Axis bank ranked no. 1 bank in india in both primary & secondary market of corporate bonds -the asset benchmark research3. Best debt house in india - euromoney awards for excellence 20144. Axis bank ranked no 1 company to work for in the bfsi sector - 'the best companies to work for' survey by business today5. Consistent performer - indias best banks 2013 survey by business today & kpmg6. Runner up for best bank category- outlook money awards 20147. Fastest growing large bank - business world pwc survey of indias best banks 20138. Banking frontiers finnoviti 2013 awards for fxconnect9. Ranked no 1 in the it biz award - large enterprises category by express it awards10. Innovation for 2013 for ladies first card under the most innovative broad based product offering category- iba innovations award11. Axis bank featured in asia's fab50 companies for 2013 by forbes asia12. Gold shield for second year in a row for excellence in financial reporting in the private banks category - 2012-13 - icai (institute of chartered accountants of india)13. Second runners up for best financial inclusion initiative amongst private sector banks- iba banking technology awards 201314. Fastest growing large bank- bw business world magna awards 20141.7.5 VISION, MISSION AND VALUES1.7.5.1 VisionTo be the preferred brand for total financial banking for both corporate and individuals.1.7.5.2 Mission Customer service and product innovation tuned to diverse needs ofindividual and corporate clientele. Continuous technology upgradation while maintaining human values. Progressive globalization and achieving international standards. Efficiency and effectiveness built on ethical practices.1.7.5.3 Values Customer satisfaction through Providing quality service effectively and efficiently Smile, it enhances your face value" is a service quality stressed on Periodic customer service audits Maximization of stakeholder value Success through teamwork, integrity and peopleVISION 2015:To be the preferred financial solutions provider excelling in customerdelivery through insight, empowered employees and smart use oftechnology.1.8 ORGANISATION STRUCTURE

1.9 SERVICESRetail Banking Deposit Schemes Loans And Advances Personal Loans Housing Loans Cards Consumer Durables Auto LoansPersonal Banking Accounts- Terms Deposits Fixed Deposits Recurring Deposits Cards Different Variants Like: Gold Plus Cards, Silver And Silver Plus CardsCorporate Banking Accounts Normal Current A/C Trust/NGO Savings A/C Services Private Equity, Mergers And Acquisitions Advisory Services Capital Market Funding E- Broking

CHAPTER 2.PERFORMANCE & SCHEMES

2. Performance Of COOPERATIVE BANK ON Three Years Are According To Below Tractions Regarding Bank:-S. No Particulars Year 2011Year 2012Year 2013

1.Total Funds 2724.902868.002888.70

2.Deposits 28805.6032418.8836590.85

3.Distributed Loans1. ST And MT1. Non Farm Sector1. Personal Loan1. House Loan1. Other Loan Total Distributed Loans44788.69454.15534.60841.7111227.285784638388.93587.75539.21640.4713391.4453547.8046004.56610.25570.46653.6010451.9658290.43

4. Pending Loans1. ST And MT

B) Non Farm Sector C) Personal Loan D) House Loan E)Other Loan Total Pending Loans27754.77857.42841.201905.1511282.4642641.0027389.031109.27964.152032.7111922.7143417.8728940.761170.451048.502163.1010973.9944296.80

5.Capital55018.8864385.4064568.43

6.Profit41.1146.8965.80

7.NPA (%)4.6%6.5%5.2%

8. Number Of Branches414139

9.Number Of Employees177165145

2.1 VARIOUS DEPOSIT SCHEMES IN CO-OPERATIVE BANKInterest Rates On Deposit With Effect From 19th February 2014

S. NoSchemesPeriod FromPeriod Up toRate Of Interest(Public)Rate Of Interest(Sr. Citizen)

1Saving Bank A/C--4.00%4.00%

2Saving Bank - No Frill A/C--4%4%

3Term Deposit A/C15 Days45 Days5%5.50%

4Term Deposit A/C91 Days179 Days7.00%7.50%

5Term Deposit A/C46 Days90 Days5.75%6.25%

6Term Deposit A/C180