neighbourhood policing in waverley

Neighbourhood Policing in Waverley

Inspector Tom Budd

Neighbourhood Policing

� Neighbourhood Policing is about having the right people, in the right places, in the right numbers at the right time, so long term problems can be solved by providing communities with:

– Access to policing

– Influence over priorities

– Interventions against problems (working with other police departments , partners and community volunteers)

– Answers to communities about what has been achieved.


� Throughout Surrey this is being done through co-located Police Stations – supported by Police Posts and Police Meeting Places - with Neighbourhood teams remaining aligned to the 11 boroughs and districts but co-located with a local authority so we can work together on the issues that matter most to communities.


� In Waverley we have SNT teams currently located in:

– Farnham

– Godalming (co located with the Waverley Borough Council)

– Cranleigh

– Haslemere

Safer Neighbourhood Teams (SNT)

The Safer Neighbourhood Teams (SNT)provide specialist local policing and consist of a Neighbourhood Specialist Officer (NSO) and specialist PCSOs.

They are dedicated to a specific local area in a borough and provide a knowledgeable and consistent local presence within communities.

In particular they concentrate on long term problem solving within their area.

Neighbourhood Specialist Officer

� Dedicated to a particular area, an NSO is a police constable with full powers.

� They have detailed local knowledge which helps them to target local offenders and deal with any quality of life issues affecting members of the community.

� They also seek public feedback on local issues via regular Panels and other meetings and act to tackle the priorities identified at those meetings.

Neighbourhood Specialist Officer

� The NSO forges and maintains links with residents, retailers, businesses and partner agencies including youth and social services, local authorities, housing associations and the Fire and Rescue Service.

� They do not routinely perform tasks elsewhere in the Surrey Police jurisdiction (other than in exceptional circumstances) but remain devoted to their given neighbourhood duties and are regularly seen out on the beat.

Police Community Support Officers (PCSO)

� PCSOs are police staff members who spend the majority of their time engaging with the public in a designated neighbourhood area.

� Using long term problem solving approaches they work with local people and partners to tackle those issues that most matter to the community.


� To assist them in this role, PCSOs have some policing powers which allow them, among other things, to:

– issue fixed penalty notices for cycling offences;

– confiscate alcohol in designated places and from underage drinkers or those supplying them;

– confiscate tobacco from under-16s;

– remove abandoned cars;

– and seize vehicles driven dangerously or anti-socially.


� Since their introduction into day-to-day policing in 2003, these officers have contributed greatly to community safety in Surrey and are a fundamental part of our policing family.

Safer Neighbourhood Team Sergeant

� Each Safer Neighbourhood Team is managed by a Neighbourhood Sergeant.

� This officer manages an area’s network of Safer Neighbourhood Teams and agrees strategies for dealing with local priority issues.

� The Neighbourhood Sergeant also liaises with Surrey Police’s many partner agencies in the vital work involved keeping the county safe.

Neighbourhood Team Coordinators (NTC)

� The NTC role is a fundamental part of Neighbourhood Policing and Safer Neighbourhood Teams.

� They support the SNTs by reducing the administrative burden previously placed upon NSOs and PCSOs; thus allowing more time to patrol and engage with the public.

Neighbourhood Team Coordinators (NTC)

� Additionally under the guidance of the Neighbourhood Sergeant they monitor and allocate tasks undertaken by the team.

� As a single point of contact, the NTC are also responsible, were appropriate, for making the initial contact in response to messages from the public within 24hrs.

� We currently have three NTC’s for Waverley working out of Farnham, Godalming and Haslemere.

Neighbourhood Support Teams

� The new Neighbourhood Support Teams in all boroughs and districts consist of constables, community safety specialists and detectives who are focused on long-term problem solving with partners on particularly difficult Neighbourhood issues. My NST Sergeant Ian St John will give you a more detailed update on their work and how they work with partners find effective solutions to Neighbourhood issues.

Casualty Reduction Officers

� Provide specialist advice and support to local teams in relation to local roads policing issues.

� They also provide enforcement, education and diversionary activities at a local level.

� Roads PCSOs work alongside CROs and SNT members to tackle low level anti-social driving highlighted by communities.

Crime Reduction Advisors

� Provide advice and support to local Neighbourhood teams and communities in relation to crime prevention.

� This includes specialist support to local business through Secured by Design and The Safer Parking Scheme.

Licensing Officer

� Includes specialists on each borough who work closely with local officers to reduce the impact of alcohol related matters including liaising with licensing trade and controlling schemes such as Pubwatch.

Youth Intervention Officers

� There are Youth Intervention Officers in all Neighbourhood teams.

� They provide specialist support and advice within schools and across broader youth agencies, organisations and associations.

� Youth PCSOs work alongside YIOs and SNT members providing support to teams and dedicated engagement with young people in local communities.

Solving Neighbourhood Issues

� Neighbourhood Policing is about dealing with the issues that matter most to our neighbourhoods (Neighbourhood Priority Issues - NPIs). The Police alone cannot deal with these NPIs and experience shows that long-term solutions are best provided by the police, partners and the public working together using a problem solving approach.

�Once a problem has been identified as an NPI, all activity in respect of it will be recorded as a Neighbourhood Issue report on our crime recording system, this allows for a clear auditing trail of all decisions made and actions taken.

The Problem Solving Model

� There are four processes through which all problems should be tackled:

– problem identification

– problem understanding

– the development of responses and

– evaluation.

The Problem Solving Model

� These are more commonly known by the mnemonic SARA, which refers to Scanning, Analysis, Response and Assessment.

� This model, which can be used to support all policing activity, has been further developed to embrace many of the key principles and critical success factors of neighbourhood policing including community engagement, community intelligence, locally identified priorities and concerns.

The Problem Solving Model SARA

� The most important thing to remember throughout the problem solving process is to involve the communities and neighbourhoods affected at every stage. Community involvement should be as inclusive as possible and attempts should be made to balance the interests of all sections of the community.

Scanning

� Scanning is defined as the identification of broad issues that need to be addressed, in particular the priority issues affecting a neighbourhood.

�In order to identify these issues we need to engage and consult with communities, so that they are involved from the start of the process and can be encouraged and developed to work alongside us throughout.

Analysis

� Analysis is defined as the breaking down and examining of issues and their causes in order to find the best ways of intervening to resolve them.

�In most cases analysis will involve collecting information about offenders, victims and places, together with a wide range of supporting information regarding the issue.

Response

� Response is defined as what is done to address the issue, in the light of the analysis. All responses to NPIs are recorded using the EPIC PPP methodology headings. These headings are:

– Enforcement – tactics to be used by police and partners together with support from public

– Prevention – tactics carried out by police, partners and public

– Intelligence – includes tactics to obtain police, partner and community intelligence

– Communication – what is the communication plan and how and when will it be employed. This activity needs to consider three way feedback between police, partners and public.

Response

� And

– Police – which EPIC tactics will police carry out or contribute to

– Partners – which EPIC tactics will partners carry out or contribute to

– Public - which EPIC tactics will the public carry out or contribute to.

Assessment

� Assessment is defined as the evaluation of the effectiveness of what was put in place.

�This process will identify whether the issue has been addressed or if further scanning, analysis or responses are required.

�It is important we feed results back into the community through panel meetings Neighbourhood watch or direct contact to ensure that the community are satisfied with the outcome

Putting it Simply

Neighbourhood issue is reported

Assessed in the Contact Centre

If not requiring an immediate response passed to Safer

Neighbourhood Team and reviewed by one of our NTC's who will make contact with the person reporting within 24hrs. Neighbourhood priority issue created if required

SARA process begins. Tasked out to local NSO/PCSO or PARTNERS for appropriate action. EPIC Plan prepared and introduced if required

NTC is then updated with results and actions taken. They will then re contact the reporting person and update them,

if this has not already been done by the local NSO/PCSO.

Assessment takes place and SARA processcontinues if still required until issue is resolved

If requires immediate response put out to TPT Units or NSO/PCSO via radio who would attend

and take the appropriate action. Safer Neighbourhood Teams are also updated and any further action required would be tasked out by the Neighbourhood Team Coordinators to NSO/PCSO. Neighbourhood priority issue

created if required.

neighbourhood policing in waverley

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