neighbourhood policing and partnerships (np&p) · neighbourhood policing and partnerships...

Neighbourhood Policing and Partnerships (NP&P)

Insp. Willis 24/12/2014

Issues threaten delivery requiring intervention, support & decision Issues threaten delivery, but are under control In progress, no issues Completed

Single Equality Scheme Delivery Plan 2014-15

No. Action Owner Updates Progress

1. Deliver activity to ensure that the Thames Valley Police workforce more closely represents the economically active

BME population

1.1 Pilot a funded

Certificate in

Knowledge of

Policing course

specifically for BME

students

People Directorate

Norma Brown

£50K has been allocated to fund places on existing courses

for BME applicants. This will fund approximately 50 places

and People Services receive a weekly update on progress to

fill the spaces. In addition to existing promotion a more overt

marketing programme went ‘live’ week commencing 17th

November 2014. See table below for campaign details.

As at Friday 15/1/15, There were 32 BME applicants enrolled

on courses which are being funded by TVP. Courses started

on the weekend of 17th/18th January 2015.

Current update confirms 19 out of 24 applicants arrived at

Slough. One of these has been rejected for not meeting the

eligibility criteria for the course so a total of 19/23 eligible

applicants have enrolled. 15/19 students are still attending. Of

the remaining 4, 2 students were found not to have driving




licences, 1 student thought that the course was for one

weekend only and the other individual has not responded to

welfare calls.

For High Wycombe, 11 BME people enrolled on to the CKP

course. 8/11 students arrived on the first day, welfare calls

were made to the non-attendees. 1 is not responding to calls

the other 2 non-attendees reported that they did not attend

due to family bereavement (1 has been deferred to the course

commencing in June).

Recruitment, L&D and Vetting teams are scheduled to present

to the courses to inform candidates about a career with TVP.

The pilot will be evaluated with a view to establishing as an

ongoing scheme in the future.

Christine Kirby & Norma Brown have held meetings with

Oxford Brookes University with a view to expanding the CKP

funding initiative, OBU have received final validation from

College of Policing to be an approved course provider.




Date Course Media Medium

14/11/14 BME CKP Diversity

Market Place

Flyers to

promote Jan

courses

19/11/14 BME CKP Asian Star

Radio (Slough)

40sec

commercial to

promote BME

20/11/14 BME CKP Maidenhead

Advertiser

18 x 4 advert

for 4 weeks

21/11/14 BME CKP Slough Express 18 x 4 advert

for 4 weeks

24/11/14 BME Facebook 30% off fees

(boosted posts)

Dec 14 BME CKP Asian Star

Radio (slough)

Interview with

Stuart

Norton/Gilbert

(Updated CK Feb 2015)




1.2 Use existing

workforce to promote

TVP as employer of

choice

People Directorate

Christine Kirby

Numerous recruitment events held over summer period

involving both Diversity Market Place and TVP staff.

The contract with Diversity Market place has been extended

for a further 12 months and Community engagement events

booked for 2015, which will require support of the workforce.

We are also planning some specific recruitment events to take

place in BME places of worship to inform potential candidates

of how the recruitment process works.

On all promotion boards a question is now asked around what

candidates can do to contribute to building a more diverse

workforce? Coaching and workshops are provided for officers

wishing to apply for promotion.

Monthly recruitment awareness events have been held across the Force area, targeting high populated BME locations. Diversity Market Place have worked with us to access places of worship and BME Community Centres. We now have in the region of 350 Ambassadors who receive weekly newsletters outlining career opportunities with TVP and promote TVP as an employer of choice to BME communities. Community Road Shows have taken place in October 2014 in shopping centres in Oxford, Slough and Reading. Officers and staff




engaged with members of the community to promote a career with TVP. Details were collated and have been used to target applications when opening for recruitment. The table below shows the contacts generated from the events and whilst there is no direct correlation to applications as a result of this activity, it served as an excellent community engagement and awareness piece.

Contacts BME Female

Reading 162 52 (32%) 62 (38%)

Slough 337 228 (68%) 149 (44%)

Oxford 184 59 (32%) 99 (54%)

TOTAL 683 353 (52%) 310 (45%)

We are working with Corporate Communications to enhance

the use of Digital Media (Facebook; Twitter; Youtube) for

recruitment advertising to reduce costs associated with

mainstream advertising via Advertising Agency.

The new e-recruit system (WCN) gives better provision to




conduct data analysis, early indications suggest an increase

in BME applications for Police Staff roles – 14.5% in recent

months.

1st October Slough Diversity Board ran a Learning

Opportunities Day which signposted officers and staff with an

aim to advertise and promote opportunities. There are plans in

the pipeline to deliver a second opportunities day where staff

and officers can pop in and speak to special departments /

support groups and get advice on career opportunities and the

support that is available to them from within the force.

A BME Development Day, which is being run by TVP in conjunction with the Support Association for Minority Ethnic (SAME), will take place in Burnham Cricket Club, Burnham, Buckinghamshire, on 17 March. The aim of the event is to aspire and achieve and it will feature inspirational inputs regarding development and progression.

Work is being undertaken to scope the possibility of an

apprentice scheme. This will appear as an item for

progression on the revised 2015/16 SES. Initial meeting has

taken place to establish requirements of the role and




2. Improve the recruitment, development, progression and retention of under-represented officers, staff and volunteers.

2.1 Monitor the progress

of the TVP Attraction

and Progression

Strategy

People Directorate

Christine Kirby

Monitored through People Directorate Performance Group.

Meeting took place with ACC Alan Baldwin on 24th November

to consider how to better manage governance, process and

reporting of this and SES. Task and finish group established

to amalgamate all activity within one programme for 2015 and

overseen in the SES.

People Services will provide the Diversity Board with an

update on this work until one programme is introduced in April

2015. (Updated CK Feb 2015)

logistics. For example we require a role model, able to

inspire, credible and able to challenge and engage represent

groups and build relationships, working with officers, youth

workers, schools and individual pupils.

We now need to define the role, the program and structure

such as supervision/mentoring, with the plan to go to advert in

June 2015.





2.2 Work with the College

of Policing to further

develop the Attraction

and Progression

Strategy

People Directorate

Christine Kirby

Representatives attended formal event with the CoP in

relation to progression 2018 Programme.

People Directorate hosted a summit to discuss representation (attraction/progression/retention), October 15th 2014. Delegates from across the Force, who are responsible for, or have an interest in, representation including staff association representatives were invited to attend. Kam Bria from CoP presented on the national picture and data in relation to BME progression. This event looked at good practice, national agenda, what TVP have done and are doing with a view to understanding what else the Force should/could be doing to improve under representation. Feedback from the event was good with a list of proposed actions produced as an outcome for progression – see attached. Feedback from the Cop is that TVP are performing well in terms of engagement, but results do not reflect this.

The Apprenticeship for Police Officer is being developed

nationally by 10 forces with the support of CoP and BIS. One

of the main benefits being to attract applicants from the wider

community.

Two interns have been recruited to do the academic research

to support and inform the Patrol Strategy moving forward.




NPPF/PIP team - Meeting arranged with Mike Hill from CoP

around all the PIP awards 22/01/15.

Christine Kirby has raised concerns with CoP regarding the

NRAC failure rate of BME applicants, particularly around

written communication. She has invited CoP to a TVP hosted

workshop, made up of key stakeholders, with a view to

gaining better understanding of the assessment criteria, why

candidates are failing and to scope positive action initiatives.


2.3 Engage with the BME

Progression 2018

CoP programme

People Directorate

Christine Kirby

C/ Insp. Bobbi Rai

Representatives from People Directorate have attended Cop

events in relation to BME progression 2018 Programme, and

will share learning. Christine Kirby attended and presented

TVP positive action at a practitioner workshop on 22nd Sept,

and Norma Brown attended Senior Leader’s workshop on

25th.

C.Insp Rai met with ACC Bennett from the CoP to discuss the

BME progression 2018 Programme. TVP have received

several documents relating to this programme for analysis

and consideration as to what areas TVP can engage with.




POLKA site is monitored regularly for updates from the CoP

such as guidance on Positive Action. Received BME

progression 2018 September update paper which details

areas of activities that other forces have put in place that

have had a positive impact in terms of increasing

representation. Findings are being considered, together with

additional force updates from the winter confidence and

equalities practitioners’ network meeting in terms of how TVP

can improve or initiate innovative approaches to improving

BME representation.

In addition Progression 2018 Programme, officers survey

findings, force survey findings and positive action practical

advice reports published early Nov 2014 have been received

from CoP.

Evaluated Footdown 15 leadership programme for Richard

Bennett. This programme was delivered with the aim of

improving progression. The main points of the evaluation:

No formal selection process in place which impacted on delegate engagement with not all delegates attending all




sessions. This impacted on enthusiasm of all delegates.

It is recommended that should such a programme be run again, it should be administered through the Talent and Leadership team and have an appropriate selection process.

The programme was not recognised externally, and delegates felt if it were then it may have been recognised more internally.

The CoP will look to develop some positive action training/development courses for underrepresented staff and make the curriculum and lesson plans available to forces however they will not be available until next year. Once received it is hoped that this will enable TVP to provide more positive action interventions. The People Services Business Partner Leadership is involved in national work on the Fast Track/Direct Entry programme, the Defining and Assessing Competence Pilot and the Leadership Review which the CoP presented to Force Leadership leads at Ryton this month. We are one of the few forces that deliver comprehensive leadership training and support at various levels – first line supervisory to further levels higher up the organisation.





3. Increase proportion of staff from under-represented groups in specialist departments

3.1 Implement targeted

initiatives to

encourage and

support applications

from

underrepresented

groups

People Directorate

Norma Brown

(internal)

Christine Kirby

(external)

1st October Slough Diversity Board ran a Learning

Opportunities Day which sign posted officers and staff with an

aim to advertise and promote opportunities. There are plans in

the pipeline to deliver a second opportunities day where staff

and officers can pop in and speak to special departments /

support groups and get advice on career opportunities and the

support that is available to them from within the force.

Year to date recruitment has attracted 14% BME police officer

applications.

C/Insp Rai holding a development day on 17th March 2015,

Norma Brown and Christine Kirby will attend.

Data on BME/Female distribution and job role within

departments continues to be distributed amongst all Business

partners and LPA commanders. ACC Baldwin discussed

representation with all at HoDs and asked that LPA/OCU

heads consider the information when recruiting/succession

planning




Christine Kirby and Norma Brown will be regular attendees at

the HoDs to ensure two way communications and initiate

discussions regarding potential new initiatives.

Focus for Business Partners has been escalated in terms of

representation, people directorate summit has further

improved this. PDR objectives set to support strategic

direction of the force.

BME candidates offered mentoring support. We endeavour to

link the individual with a mentor at point of application.

In addition we have included a specific action in the refreshed

2015 SES to look at our exit interview process with the

potential of a positive action initiative for BME officer leaving

TVP to receive a telephone interview.

We will continue to work with the Slough Diversity board and

look at ways to extend this practice across other LPAs.

Sharon Johnstone, Christine Kirby and Norma Brown

attended PVP action learning set on Friday 23rd Jan 2015.

Some good ideas generated in terms of promotion boards and




more general application process. Christine Kirby to take

forward over the coming months.


4. Improve the police response to mental health and ensure the appropriate use of legislation

4.1 Ensure partnership

activity at a local and

strategic level

challenges

inappropriate use of

police resources

NP&P

Supt Metcalfe

1. Ambulance use

A strategic group has been established including SCAS CEO and other senior stakeholders to review commissioning, protocols and joint working. An operational group has been established to review ongoing pressures caused by lack of ambulance availability or demand on police resources for assistance. TVP have supported SCAS business case to secure funding for non A&E transport to use for persons in mental health crisis.

Ambulances were used in 19% of s.136 YTD (rise from 10% YTD in August).

In October 41% of s.136 cases were transported by




ambulance (36 out of 88 cases).

2. Communication of TVP position A letter from ACC Baldwin has been sent to health and social care CEOs setting out TVP expectation regarding:

Custody as a place of safety

Mental health services response times

Transport of mentally ill persons

Restraint of mentally ill persons by police particularly those in hospital settings

3. DMM Force and LPA DMMs recognise mental health related issues allowing greater management visibility, scrutiny and intervention.

4. Crisis Care Concordat

Oxfordshire and Bucks Declarations have been signed by TVP. Oxfordshire’s has been uploaded onto the National website.




Declarations from Berks and Milton Keynes are awaited. Letters have been sent requesting updates. Local action plans remain “works in progress” for each locality. At the National CCC summit on 27/11/14 TVP was congratulated by the Norman Lamb MP for the reduction in the use of custody as a place of safety and use of S136.

5. New Street Triage schemes

Following the mid pilot evaluation of the Oxford Street Triage scheme TVP have supported the development of successful business cases in Buckinghamshire, Milton Keynes, West Berkshire and Oxfordshire. Work to establish a scheme in East Berkshire is ongoing. An innovation fund bid will be submitted to seek police resources to compliment those being committed by partners.

(Updated Dec 2014)

4.2 Work with strategic

health partners to

C/Supt Houalla

NP&P

NHP review is being prepared for February CCMT. This will make recommendations regarding the role




prevent people with

mental ill health

inappropriately

entering the criminal

justice system

Supt Metcalfe &

LPAs

NHPTs play in identifying and signposting to prevent repeated calls to the police when health would be a more appropriate agency to intervene.

Working is being undertaken with LPA MH SPOCs to support the PIP process to ensure it is effective in dealing with issues and putting in longer term plans particularly, but not exclusively, around s136.

Street triage has demonstrated benefits in diversionary work as officers are able to seek advice and signpost through relationships built with the MH nurse.

NP&P Inspections have included discussions with LPA Commanders on the work of the PIP and the role of the LPA Commander in building links with health.

(Updated Dec ’14)

4.3 Reduce the use of

police custody as a

s.136 place of safety

(PoS) by 50%

NP&P (Supt

Metcalfe) and CJ

YTD there has been a 60.2% reduction in the use of custody

as a place of safety (78 against 196).

Oxfordshire = -78.6%

Bucks = -60.3%

Berkshire = -40.8%

MK = -35.7%

(Updated Dec ’14)

4.4 Improve training for

officers in dealing with

Learning &

Development

Training design team are developing the packages with support from the college of policing, MIND and force MH




Mental Ill Health

NHP&P (Supt

Metcalfe)

and Corporate

Communications

lead. Core training due to commence during teams in action days from 20th March. It is anticipated that a JESIP style package will be held for supervisors. L&D currently have 40 Organisations that are used for Student Officer placements that come under the banner of Mental Health and disabilities. (Updated Dec ’14)

4.5 Pilot the Mental Health

Street Triage in

Oxford

NHP&P To date the team have been involved in well over 800 incidents Oxfordshire has seen a 25.2% reduction in S136 Detentions during the Triage Pilot within 10 months Oxford City has seen 32% reduction, Cherwell and West 30% reduction, however South and Vale saw a 8.5% increase We believe 106 potential S136 detentions have been averted In October triage dealt with 150 cases compared with 76 cases in January Oxfordshire has seen a lower rate of repeat S136 than the force average and a significant decrease in the number of repeats compared to last year.




Service user feedback is overwhelmingly positive Press briefing scheduled for 1st December which involves service users Oxfordshire CCG and Oxford Health have confirmed a commitment to continue to fund the scheme post pilot. (Updated Dec ’14)

5. Increase BME victim satisfaction with a particular focus on reducing the satisfaction ‘gap’.

5.1 Re-write and launch

Hate Crime Policy

NHP&P

Insp Willis

Complete

5.2 Feature BME victim

satisfaction at cluster

performance groups

Performance

Pete Warner

Complete

6. Ensure the appropriate and effective use of Stop and Search

6.1 Introduce new

procedure to

examine and review

the use, recording

NP&P (Insp Willis)

and Public Order

and Performance

Online system went live on 7th May. Updated to accommodate

Best Use Scheme.

Home Office Best Use of Stop Search Scheme went live in




and community

impact of Section 60

authorisations.

TVP on 26th August. TVP fully compliant with all necessary

structures, reporting mechanisms and briefings now in place

regarding the S.60 aspects of the scheme.

Quarterly Stop Search Performance Review meetings

established and booked - first meeting held on 3rd October

2014, chaired by the ACC, and attended by LPA Stop Search

SPOCS and representatives of the SSIAG. Analysed all

aspects of Stop Search performance, usage and culture on

each LPA.

(Updated Dec ’14)

6.2 Work with LPAs and

Depts to reduce race

disproportionality and

increase positive

outcome rates

NP&P

Insp Willis

Regular face to face briefings and communication continues

with all Stop Search SPOCS to review LPA performance.

Attendance also at JOU Fairness Equality Action Group to

examine JOU procedures and performance.

YTD figures show Black/White within limits, Asian/White just

above. Positive outcome/arrests consistently and steadily

rising, and overall numbers of stop searches falling, in

particular Drug Searches falling faster than all other searches.

(Updated Feb ‘15)




6.3 Review tolerance

levels for race

disproportionality

Performance

Pete Warner

Decision to retain current levels.

6.4 Review Stop Search

data collation and

explore options for

electronic transfer of

records from NICHE

Force Intelligence /

Performance &

NP&P

Pete Warner,

NICHE Team, Insp

Willis

Minerva will be visiting TVP / Hants in Feb/March. At this time

this is not part of their planned work, as they have no funding

confirmed. To record accurate location mapping information,

mobile technology is required. Work is continuing with the

Home Office to look at progress in other forces and will be

reviewed again once mobile data is live. This will need to be

carried over into next year.

(Updated Jan ’15)

7. Improve the policing service provided to people with disabilities

7.1 Include Disability

Hate Crime in TVP

Satisfaction Survey

Performance

Pete Warner

This now complete. (Updated Jan 2015)

7.2 Develop material to

assist LPA

engagement with

people with

disabilities and

Corporate

Communications &

NP&P

Insp Willis.

Natalie Wallace.

Complete – see action 7.3.

9000+ Disability Alert Cards have now been distributed to

LPAs, Schools Officers and others to facilitate better

encounters with people who have communication difficulties.




monitor their

progress.

(Updated Nov ’14)

7.3 Develop and run

campaign to increase

awareness of

disability hate crime

Corporate

Communications

Insp Willis. Natalie

Wallace.

This ran throughout October. It featured local case studies,

information flyers and other material, as well as media/press

work. A number of radio and press interviews were completed

in support of the campaign. There was a high profile social

networking presence and online ‘audience targeting’ which

was facilitated and paid for by True Vision. Initial figures

show increase in disability hate reporting (Updated Feb ‘15).

7.4 Host joint disability

hate crime

investigation

workshops for TVP

staff and CPS

NP&P and CJ

Insp Willis

Completed on 15th January. Involvement from CPS, CJ, L&D

and NP&P. Speaker from National Intermediary Service, Mike

Smith (former EHRC Commissioner who wrote HIPS & OITO),

Jo Coleman, senior CPS Crown Prosecutor also involved.

Survey Monkey demonstrated the following:-

- 94 % were satisfifed that the objective ‘to understand

DHC was met’.

- 75% were satisfied that the objective ‘responding to DHC

issues in partnership’ was met.

- 81% though presentations were relevant and informative.

- 84% agreed that their overall expectations were met.

- (Updated Feb ‘15)




8. Improve police engagement with the elderly and the young

8.1 Facilitate Operation

Rogue Trader and

link in with Financial

Crime Unit.

NP&P

Insp Jones

Operation officially ran for one week in April

Returns confirmed a good police response and support

This year TVP resources were ring fenced by LPAs to

ensure Trading Standards received all necessary

assistance to execute their Operational Plan

TVP worked with 7 partner agencies

Financial Crime Unit liaised with Trading Standards

Teams

Over 70 offences identified

30 5X5 intelligence reports submitted

Over 1000 households visited or given advice

6 arrests

In terms of elderly engagement, L & D currently have 14

placements with groups catering for the elderly and 26 that

cater for young people. These range from care homes,

sheltered housing, drop in centres, schools, youth clubs and

sports projects

(Updated August ’14)




8.2 Roll out TVP Cadet

Scheme

NP&P

Julie Pink

1. Current schemes Current membership in existing schemes as follows:-

Slough: 5 Cadets registered (further application forms expected for new cadets) Windsor and Maidenhead: 24 Cadets registered

Data on vulnerability is being collated

2. Phase 1 schemes

Milton Keynes, Oxford City and Reading schemes on schedule to go live in April. Bracknell will go live February.

Recruitment of cadets has commenced everywhere.

Advertisements are out for internal / external cadet leaders in all areas (applicants already going through vetting process). Still ongoing.

Two leadership courses held. Third due in April.

Cadet Policy is complete and signed off

£10k Sponsorship for Bracknell Cadet programme received from counsellors and £10k national funding from Youth United committed to support new programmes. Potential £3K funding for MK from Unysis.

National Curriculum for cadet training received and developed for TVP use.

Phase 2 schemes:




Work to initiate Cadet Schemes in the remaining LPAs will commence in April 2015 following the delivery of phase 1.

(Updated Feb ‘15)

9 Build trust and confidence in policing amongst GRT communities

9.1 Improve front line

officer awareness of

issues faced by GRT

communities.

NP&P

Insp Willis

‘Moving Forward’ training package completed. This will be

incorporated into IPLD course for new officers (weeks 16-21),

the 8 week PCSO Course, and existing LPA staff training. A

number of presentations already made to LPA staff. Awaiting

confirmation of launch date from L&D.

L&D have secured Student Officer placements with Oxon and

Wycombe GRT Services and the Traveller Education Services

in Oxford (who run an education bus which visits GRT Sites).

First visits to GRT Sites by student officers now complete and

feedback very good. Placements also secured with Big Issue

Foundation, and Roma Big Issue Seller (includes includes

going to her settled community to visit family etc).

(Updated Jan ’15)

9.2 Re-write ‘Unlawful

Encampment Policy’

NP& P and

Operations

Complete and now live. (Updated Nov ’14)




to better recognise

disproportionate

impact on GRT

communities

Insp Willis

9.3 Increase ‘sign-ups’

by GRT communities

to TVP Alerts

Corporate

Communications

Dan Bowden

Numbers have now risen to 14

(Updated November ’14)

9.4 Support National

GRT Police

Association

NP&P

Insp Willis

Exec attended Training Workshop on 22nd May. Contacts with

other Staff Associations disseminated.

14th/15th July Roma Police Officers from Czech Republic

visited Slough (international exchange organised by GRTPA).

LPA hosted which was publicised and practice exchanged.

17th July – national launch at Westminster Palace, TVP

officers attended to support – well represented from Traveller

Movement and other groups, media present. Featured in

Thames View. TVP have agreed to fund GRTPA website for

an initial 2 year period. GRTPA Exec invited to Diversity

Board. Working closely with Exec on training rollout and

design (Moving Forward). Exec now retained as ‘Critical

Friend’ of Op Liberal. Regular updates on Knowzone (e.g.

August – burglary symbols).

GRTPA rep now involved in Force GRT Review




Overarching areas of work

Develop an internal and external communications plan for SES (Sarah Edwards and Vicky Brandon).

25th July – headline article on Knowzone about the SES. Also included on NH Policing portal page and communication to LPA

Commanders.

A monthly NP&P column in Thames View will maintain ongoing awareness.

Communications Plan around Disability Hate Crime and SES in general.

Produce management information to inform SES

Ongoing (e.g. BME Satisfaction figures)

Communication Work

April edition of Thames View featured article on LAGLO scheme.

June edition of Thames View contains article on Strategic IAGs.

30th June – SES, Attraction/Progression Strategy, details of Ambassador Programme and Recruitment/Attraction Events circulated

to all LPA/OCU Commanders by Alison Giles. Included details of mentoring requirements, and availability of promotional literature.

24th July – Details of SES circulated to all Commanders / HoDs, and also featured on front page of Knowzone.

August edition of Thames View featured article on GRTPA launch and imminent launch of Best Use of Stop and Search Scheme.

Sept Thames View – article on SES.

(Updated Nov ’14)

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