narratives are powerful. mid atlantic marketing summit 2016

74
THE POWER OF A POWERFUL NARRATIVE. WITH HILLARY, DONALD AND BERNIE. Deb Lavoy @deb_lavoy [email protected]

Upload: dllavoy

Post on 26-Jan-2017

580 views

Category:

Marketing


0 download

TRANSCRIPT

Page 1: Narratives are powerful. mid atlantic marketing summit 2016

THE POWER OF A POWERFUL NARRATIVE.

WITH HILLARY, DONALD AND BERNIE.

Deb Lavoy@deb_lavoy

[email protected]

Page 2: Narratives are powerful. mid atlantic marketing summit 2016
Page 3: Narratives are powerful. mid atlantic marketing summit 2016
Page 4: Narratives are powerful. mid atlantic marketing summit 2016

A narrative is a system of beliefs that effect how you interpret the meaning of things.

Page 5: Narratives are powerful. mid atlantic marketing summit 2016

AS MARKETERS WE BUILD NARRATIVESAND THENWE ASK PEOPLE TO ADOPT THEM AS THEIR OWN

Page 6: Narratives are powerful. mid atlantic marketing summit 2016
Page 7: Narratives are powerful. mid atlantic marketing summit 2016
Page 8: Narratives are powerful. mid atlantic marketing summit 2016
Page 9: Narratives are powerful. mid atlantic marketing summit 2016
Page 10: Narratives are powerful. mid atlantic marketing summit 2016

GREAT BRANDS DO THIS

Page 11: Narratives are powerful. mid atlantic marketing summit 2016
Page 12: Narratives are powerful. mid atlantic marketing summit 2016
Page 13: Narratives are powerful. mid atlantic marketing summit 2016
Page 14: Narratives are powerful. mid atlantic marketing summit 2016
Page 15: Narratives are powerful. mid atlantic marketing summit 2016
Page 16: Narratives are powerful. mid atlantic marketing summit 2016

STORY VS NARRATIVE

Page 17: Narratives are powerful. mid atlantic marketing summit 2016

NARRATIVE

Page 18: Narratives are powerful. mid atlantic marketing summit 2016

STORY

Page 19: Narratives are powerful. mid atlantic marketing summit 2016

A POWERFUL NARRATIVE WILL TELL A THOUSAND STORIES.

Page 20: Narratives are powerful. mid atlantic marketing summit 2016

AND TRANSFORM YOUR MARKET (AND YOUR BOTTOM LINE).

Page 21: Narratives are powerful. mid atlantic marketing summit 2016

AS MARKETERS WE BUILD NARRATIVESAND THENWE ASK PEOPLE TO ADOPT THEM AS THEIR OWN

Page 22: Narratives are powerful. mid atlantic marketing summit 2016

… people's active resistance …. doesn't mean that those efforts aren't working. Belief change is a war of attrition, not a search for the knock-down argument ...

Dr. Art Markman - UT College of Liberal Arts:

Page 23: Narratives are powerful. mid atlantic marketing summit 2016

NARRATIVE MARKETINGBUSINESS: A CONTINUOUS AND COHESIVE PROGRAM OF BELIEF BUILDING

Page 24: Narratives are powerful. mid atlantic marketing summit 2016

SO WHO WANTS TO GO CONVINCE THE EXECUTIVE TEAM TO INVEST IN NARRATIVE?

Page 25: Narratives are powerful. mid atlantic marketing summit 2016

Goal – a focused, directed, actionable discussion about a tangible, valuable thing.

Page 26: Narratives are powerful. mid atlantic marketing summit 2016

We make it measurable.

Page 27: Narratives are powerful. mid atlantic marketing summit 2016

FIVE CRITERIA ONE: PRESENTATION TWO: CLARITY THREE: RESONANCEFOUR: SHARE-ABILITYFIVE: ORGANIZATION

Page 28: Narratives are powerful. mid atlantic marketing summit 2016

Presentation 0-2 Clarity 0-2 Resonance 0-2

Is the narrative clearly presented on the website or other public facing place?  

Is it easy to understand?

 

Does it evoke an emotional response in the viewer (emotional resonance)?

 

Is it easy to find and follow?  

Does it cover key points or are there significant gaps?

 

Does it “make sense” to people (intellectual resonance)?

 

Is it interesting?  

Does it flow naturally from one level of detail to the next?

 

Can it be applied to many situations and people?

 It is connected to other assets that further develop the themes?  

Does it flow from one topic to the next?  

Does it offer supporting information and proof points that lend credibility?  

Subtotal   Subtotal   Subtotal  

Shareability 0-2 Organization 0-2

Is it memorable?  Is it documented and accessible?  

Could most people explain it to someone else?   Do people refer to it?  Are you encouraging people to share it?  

Is there process for maintaining it?  

Do you use digital tools to make sharing convenient?   Is there ownership?  

Subtotal   Subtotal  

NARRATIVE STRENGTH SCORECARD

Page 29: Narratives are powerful. mid atlantic marketing summit 2016
Page 30: Narratives are powerful. mid atlantic marketing summit 2016

WHAT DOCANDIDATES WANT? donations

votesvolunteersenthusiasts

converts

Page 31: Narratives are powerful. mid atlantic marketing summit 2016

WHAT DOCITIZENS WANT?

confirmationinformationparticipationammunition

Page 32: Narratives are powerful. mid atlantic marketing summit 2016

1. Websites are small parts of candidate narratives.

2. We’re only going to look at two pages – home and issues.

CAVEATS

Page 33: Narratives are powerful. mid atlantic marketing summit 2016

So let’s measure the narrative strength of HillaryClinton.comNote, we aren’t evaluating the merits, just the strength of the narrative.

Page 34: Narratives are powerful. mid atlantic marketing summit 2016
Page 35: Narratives are powerful. mid atlantic marketing summit 2016
Page 36: Narratives are powerful. mid atlantic marketing summit 2016
Page 37: Narratives are powerful. mid atlantic marketing summit 2016
Page 38: Narratives are powerful. mid atlantic marketing summit 2016
Page 39: Narratives are powerful. mid atlantic marketing summit 2016
Page 40: Narratives are powerful. mid atlantic marketing summit 2016

Presentation 0-2 Clarity 0-2 Resonance 0-2

Is the narrative clearly presented somewhere easy to find?  0

Is it easy to understand?

 0

Does it evoke an emotional response in the viewer (emotional resonance)?

 0

Is it easy to find and follow?  0

Does it cover key points or are there significant gaps?  2

Does it “make sense” to people (intellectual resonance)?

 0

Is it interesting?  0

Does it flow naturally from one level of detail to the next?

 0

Can it be applied to many situations and people?

 1

It is connected to other assets that further develop the themes?  1

Does it flow from one topic to the next?  0

Does it offer supporting information and proof points that lend credibility?  0

Subtotal  1 Subtotal  2 Subtotal1

Shareability 0-2 Organization 0-2

Is it memorable?  0Is it documented and accessible?  

Could most people explain it to someone else?  0 Do people refer to it?  Are you encouraging people to share it?  1

Is there process for maintaining it?  

Do you use digital tools to make sharing convenient?  1 Is there ownership?  

Subtotal  2 Subtotal ----

NARRATIVE STRENGTH SCORECARD

Page 41: Narratives are powerful. mid atlantic marketing summit 2016

8/32.

Is this a powerful narrative?

This score card is a roadmap for making it better

Page 42: Narratives are powerful. mid atlantic marketing summit 2016

Measuring DonaldJTrump.com

Note, we aren’t evaluating the merits, just the strength of the narrative.

Page 43: Narratives are powerful. mid atlantic marketing summit 2016
Page 44: Narratives are powerful. mid atlantic marketing summit 2016
Page 45: Narratives are powerful. mid atlantic marketing summit 2016
Page 46: Narratives are powerful. mid atlantic marketing summit 2016
Page 47: Narratives are powerful. mid atlantic marketing summit 2016
Page 48: Narratives are powerful. mid atlantic marketing summit 2016

Presentation 0-2 Clarity 0-2 Resonance 0-2

Is the narrative clearly presented somewhere easy to find?  2

Is it easy to understand?

 1

Does it evoke an emotional response in the viewer (emotional resonance)?

 2

Is it easy to find and follow?  1

Does it cover key points or are there significant gaps?  0

Does it “make sense” to people (intellectual resonance)?

 1

Is it interesting?  1

Does it flow naturally from one level of detail to the next?

 1

Can it be applied to many situations and people?

 0

It is connected to other assets that further develop the themes?  0

Does it flow from one topic to the next?  1

Does it offer supporting information and proof points that lend credibility?  0

Subtotal  4 Subtotal  3 Subtotal3

Shareability 0-2 Organization 0-2

Is it memorable?  2Is it documented and accessible?  

Could most people explain it to someone else?  1 Do people refer to it?  Are you encouraging people to share it?  0

Is there process for maintaining it?  

Do you use digital tools to make sharing convenient?  0 Is there ownership?  

Subtotal  3 Subtotal ----

NARRATIVE STRENGTH SCORECARD

SCORE – 13/32

Page 49: Narratives are powerful. mid atlantic marketing summit 2016
Page 50: Narratives are powerful. mid atlantic marketing summit 2016
Page 51: Narratives are powerful. mid atlantic marketing summit 2016
Page 52: Narratives are powerful. mid atlantic marketing summit 2016
Page 53: Narratives are powerful. mid atlantic marketing summit 2016
Page 54: Narratives are powerful. mid atlantic marketing summit 2016
Page 55: Narratives are powerful. mid atlantic marketing summit 2016
Page 56: Narratives are powerful. mid atlantic marketing summit 2016
Page 57: Narratives are powerful. mid atlantic marketing summit 2016

The rest of the form gets specific…

Page 58: Narratives are powerful. mid atlantic marketing summit 2016
Page 59: Narratives are powerful. mid atlantic marketing summit 2016
Page 60: Narratives are powerful. mid atlantic marketing summit 2016
Page 61: Narratives are powerful. mid atlantic marketing summit 2016

Presentation 0-2 Clarity 0-2 Resonance 0-2

Is the narrative clearly presented somewhere easy to find?  1

Is it easy to understand?

 2

Does it evoke an emotional response in the viewer (emotional resonance)?

 2

Is it easy to find and follow?  2

Does it cover key points or are there significant gaps?  2

Does it “make sense” to people (intellectual resonance)?

 2

Is it interesting?  2

Does it flow naturally from one level of detail to the next?

 2

Can it be applied to many situations and people?

 1

It is connected to other assets that further develop the themes?  1

Does it flow from one topic to the next?  1

Does it offer supporting information and proof points that lend credibility?  2

Subtotal  6 Subtotal  7 Subtotal7

Shareability 0-2 Organization 0-2

Is it memorable?  2Is it documented and accessible?  

Could most people explain it to someone else?  2 Do people refer to it?  Are you encouraging people to share it?  2

Is there process for maintaining it?  

Do you use digital tools to make sharing convenient?  2 Is there ownership?  

Subtotal  8 Subtotal ----

NARRATIVE STRENGTH SCORECARD

SCORE – 28/32

Page 62: Narratives are powerful. mid atlantic marketing summit 2016

SO WHAT?

Page 63: Narratives are powerful. mid atlantic marketing summit 2016

NARRATIVE STRENGTH IS MARKET IMPACT

Page 64: Narratives are powerful. mid atlantic marketing summit 2016

You can do something about it.

Page 65: Narratives are powerful. mid atlantic marketing summit 2016

1. Measure your narrative strength.

Get a more aligned and productive about how to go forward.

Page 66: Narratives are powerful. mid atlantic marketing summit 2016

2. Build your narrative.

This is a process that requires a clear framework, and real commitment of time, intellect and emotion.

Page 67: Narratives are powerful. mid atlantic marketing summit 2016

3. Make it the center of your universe.

- Attach strategy to narrative

- Attach product to narrative.

- Attach people to narrative- Attach every bit of content

and digital to narrative.

Page 68: Narratives are powerful. mid atlantic marketing summit 2016

NARRATIVES ARE REAL.YOU CAN MEASURE THEM AND MAKE THEM POWERFUL.

Page 69: Narratives are powerful. mid atlantic marketing summit 2016

Deb Lavoy@deb_lavoy

[email protected]

Page 70: Narratives are powerful. mid atlantic marketing summit 2016

PRESENTATIONHow well is the narrative is presented? Is it engrossing?Can I find it and follow it?Do I want to?

ONE

Page 71: Narratives are powerful. mid atlantic marketing summit 2016

How easy is it to understand? This can be the key issue in complex or technical narratives.

CLARITYTWO

Page 72: Narratives are powerful. mid atlantic marketing summit 2016

Does it make me feel something? Does “it make sense”?Is there supporting evidence?

RESONANCETHREE

Page 73: Narratives are powerful. mid atlantic marketing summit 2016

If I see it, and I get it, can I explain it to someone else?

Do you encourage me to do that? Does your website have nice little sharing buttons?

SHAREABILITYFOUR

Page 74: Narratives are powerful. mid atlantic marketing summit 2016

This measures how well your organization is managing its narrative internally.

ORGANIZATIONFIVE