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  • ssssspspspspspspsspssspsspppspsppppspppppononononononononononoononnnonononononsssossosoososososssosososososssosssoooossorererererererererererererrrr ddddddddddddddd bybybybybybybybybybybybybybybyybb

    RECORD-BREAKING GROWTH: $7.47 BILLION

    IN NAIL SERVICES

    BOOTH RENTAL RATES DECLINE SLIGHTLY

    GEL-POLISH CONTINUES ITS SERVICE DOMINANCE

    CELEBRITIES & NAIL ART BIGGEST INFLUENCES ON THE INDUSTRY

    32% OF SALONS ADD A NEW SERVICE IN 2012

    NAIL TECHS EMBRACE ONLINE TOOLS, SOCIAL MEDIA

    2012-2013 Industry STATISTICS

    bb2012-13stats_reprints.indd 1 11/13/12 4:36 PM

  • 2 | NAILS MAGAZINE | 2012-2013 THE BIG BOOK

    IND

    USTR

    Y S

    TATI

    STIC

    S

    manicures

    manicures

    pedicures

    pedicures

    gels (traditional)

    gels (traditional)

    gels (brush-on)

    gels (brush-on)

    acrylics

    11%

    acrylics

    nail art

    12%

    nail art

    19% 23% 18% 13%

    There are LOTS of reasons that the nail business is enjoying big increases in popularity, in service prices, in the number of salon customers, in new services. You can read about the trends influencing the professional nail industry on page 58. The nail industry grew to a record $7.47 billion this year. The only area were seeing slowing growth is in the number of new salons opened and the number of new nail technicians. But we believe well see more and more young people look to a nail career with greater interest now because its an opportunity to earn a good living, make your own flexible hours, and do something that is creative and fun.

    Our Big Book statistics are a labor of love. Doing this every year gives us a chance to quantify for the industry and for the world at large that nails are important in the American economy. The industry is the source of so many jobs, not just nail techs and salon owners, but beauty dealers, manufacturers, and all the other kinds of suppliers whose focus is nails. Were proud to be part of that.

    And were proud and grateful for our association with OPI Products for this special section of our annual Big Book. OPIs sponsorship of the annual industry statistics section is made possible by OPIs generous support, and I personally thank George Schaeffer and Suzi Weiss-Fischmann, without whom the depth and breadth of our research would not be possible.

    All of this information will be available on our website all year long, as well as prior years data so you can compare and contrast over several years. If you have any specific questions, I welcome them personally. You can e-mail me at [email protected]. Cyndy Drummey

    other services

    other services

    4%

    These graphs below represent the percentage of total number of services done in the salon.

    These graphs below represent the percentage of dollar volume done in the salon.

    2-YEAR COMPARISON OF INDUSTRY SIZE

    2011$7.30 billion

    2012$7.47 billion

    These figures represent the total dollars spent in nail salons.

    6%7%10%

    22% 29% 11% 15%

    Market size calculation is determined by calculating the number of each service offered, average service price, number of salons offering that service, and number of practicing nail technicians by state. When we project the overall industry number we weight the Vietnamese service prices differently than non-Vietnamese prices, as research has shown that there is as much as a 40% difference in average prices. Our methods for calculating market size are proprietary and have been honed over 20 years of doing this, but we welcome your comments and challenges because it makes us better! As our cover says every month: We are DEDICATED to the SUCCESS of the professional nail industry.

    WE PULLED DATA THIS YEAR FROM A VARIETY OF SOURCES: An online survey of our readership and online users (more than 1,400 responses) An e-mailed survey to the readers of VietSALON (456 responses) Regular monthly polls of our online users of NailsMag.com

    Focus groups conducted at our NAILS headquarters office in California Research and data-gathering done by outside groups, including the Bureau of Labor Statistics, the state boards of cosmetology, business license databases, and several others

    Footnotes: *2011 Big Book [1] NAILS circulation data [2] NAILS web poll, 9/2012 [3] Google Analytics, 11/2012

    >>>

    INDUSTRY OUTLOOK

    bb2012-13stats_reprints.indd 2 11/13/12 4:36 PM

  • MODEL IS WEARING GELCOLOR BY OPI VAMPSTERDAMFOR MORE INFORMATION ABOUT GELCOLOR BY OPI, LOG ON AS A PRO AT OPI.COM!

    2013 OPI Products Inc. Call 800.341.9999 or visit opi.com

    PROPREPPRODUCTS1 Swiss Blue Liquid Hand Soap Washes away germs and bacteria.

    2 Swiss Hand Guard Antiseptic Handwash Gel Kills germs and keeps them in check during nail prep.

    3 N.A.S. 99 Nail Cleansing Solution Cleanses nails and removes gel residue.

    4 Bond-Aid pH Balancing Agent Ensures lift-free, chip-proof GelColor services.

    5 PusherPlus Titanium Multi-Use Pusher Pushes cuticles and details nails with a built-in cleaning edge

    GELCOLOR ICONIC OPI COLOR IN A SERVICE ONLY YOUR SALON CAN DELIVER!

    2

    4

    31

    5

    bb2012-13stats_reprints.indd 3 11/13/12 4:36 PM

  • 4 | NAILS MAGAZINE | 2012-2013 THE BIG BOOK

    IND

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    HOW LONG HAVE YOU BEEN DOING NAILS?

    One year or less 1-2 years 2-3 years 4-5 years

    6-7 years 8-9 years 10+ years

    HOW MANY HOURS DO YOU WORK EACH WEEK?

    Married with kids

    51%

    Unmarried with kids

    17%

    Married with no kids

    14%

    Unmarried with no kids

    18%

    WHICH DESCRIBES YOUR FAMILY SITUATION?

    Over 5020%

    46-5012%

    41-4516%

    36-4017%

    31-3515%

    26-3011%

    25 or younger9%

    HOW

    OLD

    ARE Y

    OU?

    5 or fewer................................5%

    6-10...........................................8%

    11-15...........................................5%

    16-20.........................................7%

    21-25.........................................8%

    26-30......................................13%

    31-35.......................................12%

    36-40.....................................18%

    41-45.......................................11%

    46-50.......................................8%

    More than 50........................5%

    97%female

    3%male

    Gender*WHAT IS THE HIGHEST LEVEL OF SCHOOL YOU HAVE COMPLETED? *

    Some high school........................................................................

    Finished high school.........................................................

    Some college/AA degree....................................

    Finished college...............................................

    Some graduate school........................

    Finished graduate school.........

    4%

    28%

    42%

    17%

    4%

    5%

    10%

    46%5%6%

    11% 13% 9%

    Nail technicians are predominantly female, early middle-aged, have finished some college, and have not been doing nails most of their professional lives. The average nail tech is married with kids and she works part-time.

    THE AVERAGE NAIL TECHNICIAN

    The nail industry is somewhat polarized, in that there are two primary and distinct groups that make up the majority of industry professionals: Caucasian and Vietnamese, with Vietnamese being the largest and most consistently growing segment.

    Vietnamese 48%

    Caucasian 42%

    African-American 6%

    Other 4%

    NAIL INDUSTRY ETHNIC BREAKDOWN

    >>>

    bb2012-13stats_reprints.indd 4 11/13/12 4:36 PM

  • Call 800.341.9999 or visit opi.com 2013 OPI Products Inc.

    DRIPDRY LACQUER DRYING DROPS I RAPIDRY QUICK-DRY TOP COAT

    GET DRY... IN THE BLINK OF AN EYE!A New Look from the #1 Salon Brand!

    RAPIDRY QU

    ICK

    DR

    Y T

    OP COAT I DRIPDR

    Y

    LAC

    QU

    ER

    DR

    YIN

    G

    DRO

    PS I

    SALONBRAND

    #1

    bb2012-13stats_reprints.indd 5 11/13/12 4:36 PM

  • 6 | NAILS MAGAZINE | 2012-2013 THE BIG BOOK

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    WHICH BEST DESCRIBES YOUR CURRENT EMPLOYMENT SITUATION?

    I am the ONLY nail technician working at this location........................ 54%

    2 nail techs........................................... 17%

    3 nail techs.....................................10%

    4 nail techs................................ 7%

    5 nail techs..........................4%

    6 nail techs....................2%

    7+ nail techs...........6%

    HOW MANY NAIL TECHNICIANS WORK AT THIS LOCATION (INCLUDING YOURSELF)?

    9% specifically prohibit nail techs from wearing jeans.

    5% have a dress code that allows either a daily color scheme change or more casual attire on weekends.

    1% specifically prohibit open-toe shoes, flipflops, shorts, sweats, midriffs, sneakers, or cleavage-revealing attire.

    DOES YOUR SALON HAVE A DRESS

    CODE OR REQUIRE A UNIFORM? *

    YES 34%

    Nail technicians and nail salons have been trying to create a more professional environment in the salon, enforcing dress codes, strict adherence to booth rental rules, and staying alert for constant innovation.

    A CLOSER LOOK AT SALON LIFE

    white lab coat or jacket 4%trendy/stylish attire 3%all white or white & accent color (but not black) 2%nice jeans 1%

    Salon manager or nail dept. manager (NOT doing nails)

    Nail technician (employee) Cosmetologist

    Student or apprentice

    Other

    1%

    Salon owner (NOT doing nails)

    3%

    Salon manager or nail dept. manager

    (doing nails)

    5%6%

    Nail technician (booth renter or salon

    owner doing nails)

    55% 9%14%

    IF YOU DO HAVE A SALON DRESS CODE, WHAT IS IT?*

    HOW WOULD YOU DESCRIBE YOUR SALON? 1

    Day/hotel/destination spa

    Mobile- or home-

    based salon

    Full-service salon offering nails

    School Other

    Nails-only salon

    56% 29% 4% 3% 2% 6%

    7%

    business casual or common-sense dress code 26%

    salon-branded top or salon uniform/smock/apron 24%

    black & white or black & an accent color 21%

    all black 13%

    scrubs 6%

    >>>

    bb2012-13stats_reprints.indd 6 11/13/12 4:36 PM

  • *NAIL ENVY NATURAL NAIL STRENGTHENERS

    A New Look from the #1 Salon Brand!

    GET NAILS TO ENVY!

    ORIGINAL I MA

    TT

    E I S

    EN

    SIT

    IVE

    & PEELING I SOFT &

    THIN

    I D

    RY

    &B

    RIT

    TL

    E I

    MAI

    NTEN

    ANCE I

    SALONBRAND

    #1

    Call 800.341.9999 or visit opi.com 2013 OPI Products Inc.

    bb2012-13stats_reprints.indd 7 11/13/12 4:36 PM

  • IND

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    63%

    10%

    46%

    8 | NAILS MAGAZINE | 2012-2013 THE BIG BOOK

    DO YOU HAVE ANY WORK-RELATED HEALTH CONCERNS?

    NO 60%

    YES 40%

    OF THOSE NAIL TECHS WHO HAVE

    A WORK-RELATED

    HEALTH ISSUE, THESE ARE

    THE ISSUES.

    71%

    20%

    21%Gloves

    Mask

    Protective eyewear

    never or rarely

    always or almost always

    HOW OFTEN DO YOU WEAR PROTECTIVE GEAR?

    DO YOU HAVE MEDICAL INSURANCE?

    YES 77% NO 23%

    NO 39%

    Through a spouses or partners policy 38%

    On my own policy 16%

    Covered by Medicare or Medicaid 7%

    Covered by a work policy at another job 5%

    Covered by the salon policy 5%

    Covered on parents policy 4%

    Other kinds of coverage 2%

    Nail technicians are concerned about their health, but they havent taken all the precautions they can to protect themselves from work-related injuries like carpal tunnel or allergic reactions. Only 21% wear gloves most of the time.

    SAFE AND HEALTHY WORKING HABITS

    wrist problems 5%

    neck problems 11%

    tendonitis 6%

    shoulder pain 6%

    arthritis 7%

    carpal tunnel 42%

    other 2%

    dermatitis 10%

    back trouble 5%

    YES 61%

    DO YOU HAVE PROFESSIONAL LIABILITY INSURANCE FOR YOURSELF OR YOUR SALON?

    DO YOU HAVE A REFERRAL SYSTEM WITH A NAIL DOCTOR? 2

    Yes, I have an agreement with a doctor to refer clients................6%I refer clients to a doctor in the area, but its not a formal arrangement............13%I dont have a referral system in place....................................... .81%

    >>>

    bb2012-13stats_reprints.indd 8 11/13/12 4:36 PM

  • Cleans and disinfects tools, hard surfaces, and pedicure spas and tubs

    Hospital-grade, EPA-registered disinfectant

    Effective against a broad spectrum of bacteria, viruses, fungus, mold, and mildew

    Deodorizes

    Built-in chelator dissolves hard-water mineral deposits

    Degreaser cleans residue left by oily pedicure scrubs

    Non-acid, pipe-safe cleaning

    Economical one gallon makes up to 128 gallons of cleaning solution

    Meets most state board sanitation regulations

    THE #1 REASON WOMEN RETURN TO NAIL SALONS?

    CLEANLINESS!

    OPI makes it easy and economical to keep your salon compliant with

    state regulations with just one single product OPI Spa Complete

    One-Step Cleaner and Disinfectant. AVERAGE COST PER USEHARD SURFACES (using the gallon size)

    Clean and disinfect your station 20 times for just 1 penny.

    IMPLEMENT

    DISINFECTION Disinfect implements for 20 cents a day.

    PEDICURE

    SPAS & TUBS Clean and disinfect for 39 cents per gallon of water.

    NEW!Now available

    in 32 Fl. Oz.

    Call 800.341.9999 or visit opi.com 2013 OPI Products Inc.

    bb2012-13stats_reprints.indd 9 11/13/12 4:36 PM

  • IND

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    10 | NAILS MAGAZINE | 2012-2013 THE BIG BOOK

    WHICH BEST DESCRIBES YOUR COMPENSATION SYSTEM?

    EMPLOYEE 19%

    10% are employees and receive a percentage of service fees but no salary.

    4% are employees who receive a salary.

    3% are employees who receive a salary plus a percentage of service fees.

    2% are employees whose compensation is based on their business volume.

    BOOTH RENTER 31%

    29% pay rent to the salon and keep 100% of their service fees.

    2% are booth renters who pay a percentage of service fees to the salon as rent.

    SALON OWNER 40%

    20% do nails themselves and earn only from the services they personally do.

    16% own the salon and take a salary.

    4% are home-based or mobile salons.

    RETAIL INCENTIVE (46% receive an incentive

    on retail sales)

    Average Income $420.98 Per Week

    $451 - $550............... 12%

    $551 - $650................ 9%

    $651 - $750................. 8%

    More than $750...... 15%

    $150 or less............... 17%

    $151 - $250............... 14%

    $251 - $350............... 14%

    $351 - $450.............. 11%

    17%

    14%

    14%

    11%

    12%

    9%

    8%

    15%

    WHAT IS YOUR TOTAL WEEKLY INCOME (INCLUDING TIPS)?

    Doing nails offers an opportunity to earn based on the ability to bring in a steady flow of clients. Booth rental is the most popular system for nail technicians because it allows techs to be their own boss, setting their own prices and hours. Because earnings can be limited to the number of clients seen per day, an incentive to sell retail is a great option to add to ones income.

    THE ECONOMICS OF DOING NAILS

    Booth renters who pay their rental WEEKLY

    61%Average weekly rental

    $110.82

    Booth renters who pay their rental MONTHLY

    39%Average monthly rental

    $390.83

    counted toward my salary/bonus10%

    rental rebate 2%

    salescommission

    72%

    points system/awards 6%

    service/product discount 10%

    Total does not equal 100% as some respondents had other, more complex compensation methods.][

    >>>

    bb2012-13stats_reprints.indd 10 11/13/12 4:36 PM

  • Call 800.341.9999 or visit opi.com 2013 OPI Products Inc.

    CHIPSKIP CHIP PREVENTORSTART TO FINISH BASE COAT, TOP COAT & NAIL STRENGTHENER

    GET MANICURES THAT GO THE DISTANCE!A New Look from the #1 Salon Brand!

    SALONBRAND

    #1CHIPSKIP C

    HIP

    PR

    EV

    EN

    TO

    R I S

    TART TO FINISH BASE CO

    AT, T

    OP

    CO

    AT,

    NA

    IL S

    TREN

    GTHE

    NER I

    bb2012-13stats_reprints.indd 11 11/13/12 4:36 PM

  • INDUS

    TRY

    STAT

    ISTICS

    12 | NAILS MAGAZINE | 2012-2013 THE BIG BOOK

    Body

    wraps

    9%Air

    brush tanning 9%

    Powd

    er an

    d glue

    extens

    ions 8%

    Microdermabrasion treatm

    ents 8%

    Ta

    nning 7

    % Permanent makeup 4%

    7 manicures 9 pedicures9 gel-polish applications 2 sets of gel toenails12 acrylic fills and full sets

    Each week nail techsdo an average of:

    What was once thought of as a nails-only salon is really a full-service salon with a heavy emphasis in nail care. Nail salons are adding everything from skin care services to eyelash extensions, but their business has expanded mainly with services that augment their standard nail services. Adding glitter to an acrylic service can increase the price of the service by 5%, for instance. Gel manicures usually earn double what a basic manicure does.

    WHAT SERVICES ARE OFFERED AT NAIL SALONS?

    Pink

    -and

    -whit

    e acry

    lics 57%

    Manicures 93%

    Pedicures 91.4%Polish cha

    nges 84%

    Nail art 82%

    Brus

    h-on

    gel-p

    olish/

    hybrid

    gels (usin

    g a polish-like brush) 71%

    Specialty manicures and specialty pedicures 62%

    Full set a

    crylics (tip with overlay) 55%

    Full s

    et ac

    ryl

    ics (sc

    ulpt) 5

    4%

    Paraffi n dips 53%

    Soak

    -off g

    els 51%

    Gels (traditional) 49%

    Pedicures 91%

    Color

    ed

    acrylic

    s 44%Gel toenails 43%

    bb2012-13stats_reprints.indd 12 11/13/12 4:36 PM

  • 2012-2013 THE BIG BOOK | NAILS MAGAZINE | 13

    Eyebro

    w shaping

    36%

    Acrylic toenails 36%

    Foot ma

    ssage (as a standalone service) 26%

    Makeu

    p application 22%

    Wra

    ps (

    bergla

    ss) 21%

    Massage and re exology 19%Eyela

    sh ex

    tensions 14%

    Eyelash tinting 12%

    Waxing 41%

    Wra

    ps (s

    ilk or

    linen) 2

    4%

    Full c

    over

    age n

    ail ar

    t coatin

    gs/Minx

    30%

    13% OF NAIL SALONS HAVE ELIMINATED A SERVICE

    IN THE LAST 12 MONTHS.

    airbrushhot stone pedicures

    seasonal pedicures pedicure spas

    backfills waxing ear candlingbody wrapmassage

    traditional gel nails

    regular polishacrylic removal

    acrylicparaffin dips

    facialslinen nailsfoot paraffin dipsilk wrapslow-cost services

    32% OF NAIL SALONS HAVE ADDED A NEW SERVICE IN

    THE LAST 12 MONTHS.

    duckbill nailseyelash extensions

    seasonal pedicures mini serviceswaterless pedicuressoak-off gels

    specialty manicures

    specialty massageglitter removal

    gel-polishone-stroke nail art

    airbrushed nail artspecial needs pedicuresMinx

    rockstar toesombre nail art

    >>>

    bb2012-13stats_reprints.indd 13 11/13/12 4:36 PM

  • NAIL ENVY I C

    HIP

    SK

    IP I RAPIDRY I DR

    IP

    DR

    Y

    I ST

    AR

    T T

    O

    FINI

    SH I

    SALONBRAND

    #1

    bb2012-13stats_reprints.indd 14 11/13/12 4:36 PM

  • Call 800.341.9999 or visit opi.com2012 OPI Products Inc.

    A New Look from the #1 Salon Brand!

    NAIL ENVY NATURAL NAIL STRENGTHENERS I CHIPSKIP CHIP PREVENTORRAPIDRY QUICK DRY TOP COAT I DRIPDRY LACQUER DRYING DROPS

    START TO FINISH BASE COAT, TOP COAT & NAIL STRENGTHENER

    bb2012-13stats_reprints.indd 15 11/13/12 4:36 PM

  • 16 | NAILS MAGAZINE | 2012-2013 THE BIG BOOK

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    Service Prices 2012Manicure (basic) $19.15

    Manicure (deluxe) $27.94

    Pedicure (basic) $31.69

    Pedicure (deluxe) $43.71

    Full set acrylics $43.58

    Acrylic fill (standard) $26.57

    Colored acrylics (full set) $47.20

    Gels (full set) $49.44

    Gel fill $30.59

    Soak-off gel application $28.93

    Brush-on gel-polish application $27.38

    Acrylic toenails (full set) $37.27

    Gel toenails (full set) $39.16

    Acrylic toenails (per toe) $4.85

    Gel toenails (per toe) $5.14

    HOW DO YOU CHARGE FOR NAIL ART?

    WHAT WOULD SERVICE PRICES BE IN 2012 IF THEY WERE ADJUSTED FOR INFLATION?

    YES 22.8%

    Per finger 21%Per color 7%

    Depending on the complexity of the design 34%

    Different rates for different types of art 28%

    DO YOU CHARGE FOR NAIL ART?

    Yes 52%Som

    etim

    es 3

    3%

    No 15%

    Flat rate for nail art 5%Another way 5%

    The nail industry has had price stagnation in various service areas for decades. The price of a full set of acrylics has barely changed in 20 years. But the income (and profit) opportunity for nail techs has to be in confidence in charging higher prices, augmenting services so that you can command higher prices, and getting customers used to periodic increases. When you think about not having a price increase in 20 years, youve actually lost money by not keeping up with inflation.

    THE MOST VITAL STATISTIC: SERVICE PRICING

    A manicure in 1992 was $10.97. Thats the equivalent of $17.32 today. So the inflation-adjusted increase in service price is just 10% over 20 years. A pedicure in 1992 was $22.00. Thats the equivalent of $34.73 today. So, adjusted for inflation, that makes todays price of $31.69 a drop of almost 9%. (Fortunately, the boom in specialty pedicures (averaging $43.71) makes up for the loss in profitability on the basic pedicure.)

    A full set of acrylics in 1992 was $41.83. Thats the equivalent of $66.04 in todays dollars, but todays price is $41.52. So, in reality, the value of a full set of acrylics has dropped by 58%.

    $10.97

    $22.01

    $41.83

    $20.74

    1 9 9 2 2002 2012 20 YR CHANGE$10.97

    $41.83

    MANICURE (basic)

    PEDICURE(basic)

    FULL SET ACRYLICS

    ACRYLIC FILL

    $15.76

    $30.62

    $42.12

    $23.02

    $19.15

    $31.69

    $41.52

    $26.99

    80%

    47%

    -1%

    30%

    >>>

    bb2012-13stats_reprints.indd 16 11/13/12 4:36 PM

  • Call 800.341.9999 or visit opi.com 2013 OPI Products Inc.

    Also available in indulgent royal verbena,

    refreshing cucumber, exotic tropical citrus,

    tempting lemon tonic, and enticing papaya pineapple.

    chamomilemint

    absolutely invigorating

    For a silky, sensual spa massage with rich emollients and antioxidant vitamins.

    Ultra-hydrates and sootheswith shea butter extract.

    chamomile mint mask

    Banishes calluses and dry, rough skinwith natural sugar crystals and AHAs.

    chamomile mint scrub

    chamomile mint massage

    Tempt your clients into pedicure season with the honey-sweetaroma of soothing chamomile

    and refreshing mint leaf.

    bb2012-13stats_reprints.indd 17 11/13/12 4:36 PM

  • IND

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    18 | NAILS MAGAZINE | 2012-2013 THE BIG BOOK

    5 REASONS NAILS ARE SUDDENLY IN THE SPOTLIGHT

    Do-It-Yourself

    Celebrities

    2

    1 OPI was an early proponent of the celebrity endorsement, but theyve really upped the ante this year with signing up Nicki Minaj, the Kardashians, Maria Carey, and a group of female Olympians.

    No celebrity this year had more effect on nails than Michelle Obama, who wowed an international audi-ence at the Democratic National Convention with her lavender-hued nails. Artistic Nail Design, which made the color she was wearing, said FLOTUS sent 42,352 new visitors to the companys website.

    Self-proclaimed nail aficionado Katy Perry and HelloGiggles founder Zooey Deschanel get as much notice for their nail designs as their dresses on the red carpet. (Did you see E! Entertainments Mani-Cam at the fall Emmys?)

    Katie Cazorla, TVs first nail salon reality star, got picked up for a second season.

    Tennis star Serena Williams got her manicuring license and Beyonc opened a cosmetology school with her mother.

    The list of movie-polish tie-ins is long, with OPI again leading the pack: OPIs Bond Manicure for the new

    James Bond picture Skyfall joins collections for The Hunger Games (China Glaze), Dark Shadows (Orly), and Snow White & the Huntsman (Deborah Lippmann) for marquee stature.

    DIY is actually a benefit to the salon. Not everyone can create their own designs but consumers are inspired by the options available and how easy nail art can be done with just polish.

    Theres a new band of salonistas, those rabid salon-lovers who frequent the salon at least weekly (compare that to most women, who go to the salon every few months).

    Drugstore sales of polish and nail products have soared: polish sales are up 59%, 36% increase in natural nail products, and a 100% increase of top and base coats.

    The mass market nail care category was augmented by innovations in application techniques, which could be seen in products such as Sally Hansen Salon Effects and Nails Inc.s Magnetic Polish.

    The Lipstick Nail Polish Index: Economy-watchers used to say that when times got tough, women would buy a lipstick, because it was an affordable pick-me-up. Now the economic barometer is measured by nail polish. When times are tough, women buy a bottle of nail polish. And when times are good, they buy lots of polish and go to the salon.

    Why have nails become so explosively popular in the last couple of years? We can attribute some of that popularity to a group of high-profile celebrities who have embraced nail art and manufacturers working with fashion designers.

    The products themselves lend themselves to hype: gel-polish has been the best thing to hit the nail industry since tips! And the web has helped nail design spread to the far reaches of the globe. Its a great time to be in the business, especially if you stay on top of the leading trends and provide customer service and pampering that the DIY-er doesnt get to experience when shes doing her own nails.

    Nail professionals whove made a career of dressing the nails of the rich and famous are more in demand than ever. Tom Bachik used to fly under the radar for his boldface clients, but now, as LOreals global nail expert, his name is featured in magazine articles right alongside the rest of the style team. Celebrity techs like Kimmie Kyees and Lisa Logan are keeping A-list celebrities nails adorned from coast to coast.

    >>>

    bb2012-13stats_reprints.indd 18 11/13/12 4:36 PM

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  • 20 | NAILS MAGAZINE | 2012-2013 THE BIG BOOK

    IND

    USTR

    Y S

    TATI

    STIC

    S5 REASONS NAILS ARE SUDDENLY IN THE SPOTLIGHT

    Product Innovation

    Nail Art

    Social Media

    5

    4

    3 In August, the popular but ordinarily

    snarky blog Jezebel weighs in: Nail art might be the only form of primping and grooming that isnt rooted in making oneself more appealing to men or exploiting womens insecurities. It transcends skin color and hair texture and face symmetry and body type.

    Facebook and Twitter remain popular places to share your favorite nail art designs, but Instagram and Pinterest are newer platforms that nail techs and

    your clients have taken to with a passion. What could be a more natural outlet for a nail techs creative energy than photo-sharing sites where professionals swap nail design ideas by the thousands?

    And as far as we can tell, there are somewhere in the area of 35,000 blogs dedicated to nails, nail polish, and nail art.

    Gel-polish is no trend; its now an industry standard. The products continue to be refined, the removal methods faster and safer, and the colors infinite. There are now 46 brands of gel-polish. You can find lights that are UV, LED, combo UV/LED, 1-finger, 2-hand you name it.

    As if the glut of gel-polishes werent enough to feed the need of polish-istas, there are all sorts of other product extensions that are popularizing nails mood-changing and magnetic polish and gels, real lacquer strips, holographic color, caviar nails, and nail appliques, to name just a few.

    Beauty magazines pick professional brands as their editors choice and favorites.

    The worlds most expensive nail polish containing 267 carats of black diamonds and costs $250,000. Sure, its a gimmick, but it shows people are paying attention to nails.

    Boutique nail brands carve their own niche. Deborah Lippmann has always been the darling of beauty editors, but there are more high-priced, small-volume brands than ever, including Butter London, Nars, and Rescue Beauty.

    There are 2.5 million monthly Google searches for the term nail art. Nail art, especially hand-painted polish-only designs, has a new reputa-tion. Its no longer for the adventurous client and no longer just for feet. Many clients you might have thought of as conservative will now proudly wear cute and trendy looks on their nails.

    CNDs Jan Arnold saw the potential 15 years ago to take nail care to fashions elite

    designers and now nearly every major nail manufacturer has a Fashion Week presence.

    Actual nail art: Chicago artist Dzine curated an art ex-hibit called Nailed (based on his book of the same name).

    Visual artist Pamela Council created a sculpture called Flo Jo World Record Nails. The sculpture, made of hand-painted nail tips, is set on a wood base and is one-one hundredth of the scale size, meaning that each meter is represented by one centimeter.

    >>>

    bb2012-13stats_reprints.indd 20 11/13/12 4:36 PM

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  • 24 | NAILS MAGAZINE | 2012-2013 THE BIG BOOK

    IND

    USTR

    Y S

    TATI

    STIC

    S

    HOW MANY CLIENTS DO YOU PERSONALLY SERVICE PER WEEK ?

    5 or fewer............ 15%

    6-10....................... 17%

    11-15....................... 11%

    16-20.................... 12%

    21-25.................... 13%

    26-30.................... 11%

    31-35....................... 7%

    36-40..................... 5%

    41-45...................... 2%

    46-50..................... 4%

    More than 50...... 3%

    WHAT IS THE DEMOGRAPHIC MAKEUP OF YOUR SALON CLIENTELE?

    Men3%

    Girls under 206%

    Women 21-2511%

    Women 26-3519%

    Women 36-4527%

    Women 46+34%

    Regular appointments (clients who schedule their appointments one by one) 49%

    Standing appointments (clients who come in every other Tuesday at 9, for example) 36%

    Walk-ins 13%

    Other (filling in for another tech, for example) 2%

    HOW DO YOUR CLIENTS TYPICALLY MAKE THEIR APPOINTMENTS?

    45% of respondents take no walk-ins3% of respondents work exclusively

    on standing appointments.

    WHICH OF THE FOLLOWING DO YOU PRIMARILYUSE FOR BOOKING APPOINTMENTS?

    HOW DO YOUR CLIENTS PAY FOR THEIR SERVICES?

    Smartphone app12%

    Traditional paper calendar/paper booking

    59%

    cash36%

    credit ordebit card

    33%

    personalcheck27%

    electronic funds

    transfer 3%

    I bill them1%

    The number of clients seen in a typical week has increased in the last year, due no doubt to the general increase in popularity of nails (see all the reasons why on page 58 ). Nail techs are going high tech with payment and booking options.

    CLIENTS AND CUSTOMER SERVICE

    11% accept only cash 16%

    accept no cash

    Computer software19%

    Web-based booking service

    7% Other3%

    >>>

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    bb2012-13stats_reprints.indd 25 11/13/12 4:36 PM

  • 26 | NAILS MAGAZINE | 2012-2013 THE BIG BOOK

    IND

    USTR

    Y S

    TATI

    STIC

    S

    hand lotions75%

    hair care38%

    polish 72%

    top/base coats54%

    jewelry29%

    cuticle treatments

    67%

    nail

    treatments64%

    les/buff ers48%

    skin care products

    43%

    toe rings15%

    candles15%

    purses12%

    vitamins7%

    clothing8%

    makeup/cosmetics

    29%

    polish-drying products

    26%

    other boutique

    items 20%

    implements16%

    adhesives/nail glue

    20%

    WHAT PRODUCTS ARE RETAILED IN THE SALON?

    Top 5 best-seller

    Top 5 best-seller

    Top 5 best-seller

    Top 5 best-seller

    Top 5 best-seller

    I provide all my own supplies, tools, and equipment. 76%

    I provide some supplies; the salon provides some. 5%

    The salon provides all my supplies, except my tools. 10%

    The salon provides all supplies, tools, and equipment. 9%

    DO YOU BUY YOUR OWN NAIL SUPPLIES?

    WHERE DO YOU SHOP FOR NAIL SUPPLIES? Respondents chose the sources they use regularly.

    professional beauty supply store 89%

    online-only distributor 38%

    at tradeshows 37%

    dealers catalog 34%

    over the phone 31%

    direct from the manufacturer 27%

    open-to-the-public beauty store 26%

    distributors sales consultant 20%

    $1 - $50.......................................... 17%

    $51 - $100.................................... 28%

    $101 - $200................................. 34%

    $201 - $300.................................. 13%

    $301 - $400....................................3%

    $401 - $500....................................3%

    More than $500............................2%

    HOW MUCH DO YOU SPEND PER MONTH ON NAIL SUPPLIES?

    HOW OFTEN DO YOU SHOP FOR NAIL SUPPLIES?

    Less than

    once a month

    8% Once a month30%

    Twice a month20%

    Once a week16%

    More than

    once a week3%

    No set pattern

    23%

    average spent on supplies per month$180.42

    PRODUCTSBUYING AND SELLING

    DO YOU RETAIL PRODUCTS FOR CLIENTS AT-HOME USE?

    NO 34%

    YES 66%

    >>>

    bb2012-13stats_reprints.indd 26 11/13/12 4:36 PM

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    bb2012-13stats_reprints.indd 27 11/13/12 4:36 PM

  • 28 | NAILS MAGAZINE | 2012-2013 THE BIG BOOK

    IND

    USTR

    Y S

    TATI

    STIC

    S

    researching new products

    90%

    looking at manufacturers

    websites83%

    using Facebook

    80%

    watching nail related videos

    80%

    chatting with other nail

    technicians30%

    blogging about nails

    7%

    WHAT ARE NAIL TECHS DOING ONLINE?

    Apple73%

    Andriod24%

    Blackberry (or other)3%

    I have my own Facebook page. 73%

    My salon has its own Facebook page. 60%

    My salon has its own website. 46%

    I have a Twitter account. 25%

    I have my own website. 20%

    My salon has its own Twitter account. 11%

    I have a YouTube channel. 7%

    My salon has its own FourSquare page. 4%

    I have my own FourSquare page. 4%

    WHICH OF THE FOLLOWING STATEMENTS ARE TRUE FOR YOU?

    computer software

    19%

    WHAT TECHNOLOGY ARE YOU USING FOR APPOINTMENT BOOKING?

    WHAT DO YOU USE YOUR SMARTPHONE FOR?

    Nail technicians were early adopters of technology, starting with an Internet chat group that launched in 1994 by Debbie Doerrlamm and is still popular today. Nail technicians rely on your smartphones to stay in touch with clients, book appointments, do banking, and even accept service payments. You are social! You connect with each other and with clients on every major social media platform, from Facebook to Pinterest.

    NAIL TECHS WARMLY EMBRACE TECHNOLOGY AND ARE WEB-SAVVY

    WHAT KIND OF SMARTPHONE

    DO YOU HAVE? 3

    74% have a smartphone

    smartphone app17%

    web-based booking service

    3%

    Business phone calls 60%

    Business text messaging 60%

    Researching companies online 33%

    Accepting credit card payments 28%

    I dont use a smartphone for business or I dont have a smartphone. 29%

    Online appointment booking for the salon 17%

    Other business applications 9%

    >>>

    bb2012-13stats_reprints.indd 28 11/13/12 4:36 PM

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    bb2012-13stats_reprints.indd 29 11/13/12 4:36 PM

  • IND

    USTR

    Y S

    TATI

    STIC

    S

    30 | NAILS MAGAZINE | 2012-2013 THE BIG BOOK

    State with the MOST nail technicians: 84,699

    Biggest tech-to-salon ratio: 11 to 1Alabama 2,807 560Alaska 565 57Arizona 8,000 810Arkansas 2,109 450California 84,699 7,978Colorado 6,557 936Connecticut 2,932 929Delaware 438 93Dist. of Columbia 182 100Florida 29,936 4,233Georgia 7,597 2,137Hawaii 1,620 229Idaho 1,706 244Illinois 9,829 985Indiana 4,252 680Iowa 1,322 445Kansas 913 437Kentucky 2,420 455Louisiana 3,934 982Maine 1,079 182Maryland 6,193 1,031Massachusetts 13,077 1,377Michigan 13,692 1,607Minnesota 3,437 637Mississippi 1,703 446Missouri 5,235 941Montana 92 164Nebraska 1,056 130Nevada 6,200 570New Hampshire 1,055 198New Jersey 7,855 1,403New Mexico 1,135 360New York 16,335 4,128North Carolina 9,193 1,784North Dakota 112 69Ohio 11,824 1100Oklahoma 700 290Oregon 11,402 1,200Pennsylvania 11,782 1,968Rhode Island 1,239 176South Carolina 1,870 788South Dakota 33 59Tennessee 5,517 1,085Texas 34,795 5,000Utah 1,753 341Vermont 201 62Virginia 7,383 1,400Washington 7,300 1,334West Virginia 567 110Wisconsin 1,288 228Wyoming 344 1202012 TOTALS 357,265 53,0282011 TOTALS 355,600 51,244

    2012NAIL SALONS

    2012 NAIL TECHS

    AK

    HI

    less than 1,000

    1,000- 3,000

    3,000 -8,000

    8,000- 16,000

    more than 16,000

    NUMBER OF NAIL TECHS IN 2012

    CA

    AZ

    NV

    OR

    WA

    ID

    UT

    WY

    MT

    CO

    NM

    These salon and nail tech figures come from business directories, state boards, and industry estimates. As there is no solid data on the percentage of practicing (versus licensed) nail techs, NAILS estimates some state figures.

    REGIONAL ANALYSIS OF THE NAIL INDUSTRY

    bb2012-13stats_reprints.indd 30 11/13/12 4:36 PM

  • 2012-2013 THE BIG BOOK | NAILS MAGAZINE | 31

    State with the FEWEST nail technicians: 33 State with the most signifi cant increase

    in nail techs: up 10% since 2011

    State with MOST hours required for licensing:

    750 hours

    State with the LEAST hours required for licensing: 0

    ND

    SD

    NE

    KS

    OK

    TX

    FL

    LA

    MS AL

    TN

    KY

    NC

    VAWV

    OH

    MI

    PANJ

    CT RIMA

    NHVT

    ME

    DEMD

    NYWI

    INIL

    SC

    GA

    AR

    MO

    IA

    MN

    The top 10 most populous states for Vietnamese nail techs: 1 California 2 Texas 3 Florida 4 New York 5 Pennsylvania 6 Georgia 7 Illinois 8 Virginia 9 New Jersey10 North Carolina

    HIGHEST LOWEST

    DISTRIBUTION OF VIETNAMESE SALONS IN 2012

    bb2012-13stats_reprints.indd 31 11/13/12 4:36 PM

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