nails big book 2008-09

32
ALL NEW s sp p o on n ns s so o or r re ed d d b by y salon service PRICES UP 17% INTERNET USE GROWS among Vietnamese salons HIGH-PROFIT FOOT CARE leads service trends 69.5% of nail techs care about GREEN SALON ISSUES statistics SPONSORED BY

Upload: bobit-business-media

Post on 11-Mar-2016

223 views

Category:

Documents


3 download

DESCRIPTION

Nails Industry source book

TRANSCRIPT

Page 1: Nails Big Book 2008-09

ALL

NEW

sspppoonnnsssooorrreeddd bbyy

salon service PRICES UP 17%

INTERNET USE GROWS among Vietnamese salons

HIGH-PROFIT FOOT CARE leads service trends

69.5% of nail techs care about GREEN SALON ISSUES

statisticsSPO

NSO

RED BY

Page 2: Nails Big Book 2008-09

34 | NAILS MAGAZINE | 2008-2009 THE BIG BOOK

INDUSTRY OUTLOOK

Have you ever had an argument, maybe with a friend or your spouse, and after going round and round, you re-alize that you’re actually on the same side of things? Or that when you said a particular phrase it meant one thing to your partner and a completely different thing to you, even though it was the exact same phrase? Isn’t it funny — and frustrating — that despite how well we know each other, the fact that we speak the same language, and maybe share a lot of the same experiences, acquaintances, and goals, we don’t always communicate very well? That’s how I sometimes feel when I’m working on the Big Book and trying to figure out the figures.

Saying anything with absolute certainty is difficult when you’re relying on an entrepreneurial industry that’s self-reporting this data. We look at the numbers in aggregate, but we also go in and look at individual records from our surveys. We can assume, for example, that someone who wrote “3500” as her pedicure price probably just forgot a decimal point, but what about the person who wrote “250”? Is she working at a high-end spa or did her finger slip on the keyboard? In either case, she’s what we call an “outlier” so we end up not counting her. And what about those contradictions? If someone says she works 20 hours a week but sees 40 clients, we scratch our heads.

We try so hard to provide data that can be relied on, backed up, defended, and used as a benchmark. And every year, we feel like we improve our methodology a bit more. This year, we think we’ve made some big improvements so we’ve actually gone back in time and re-created some of our prior data related to Market Size (see sidebar for a thorough explanation). In prior years we didn’t feel that we fully accounted for the size of the Vietnamese market and as a result may have overestimated the industry size in the early 2000s. So the information presented below is an adjustment to prior years, and flawed though it may be, it’s the best we have right now and we feel confident we’ve moved the bar up with respect to statistical standards.

We appreciate your support and your feedback on the data. I’m especially grateful to our sponsor, OPI Products, George Schaeffer in particular, who uses this information in his crusade to heighten awareness of professional nail care around the globe. This data has caused not only mainstream media but governmental concerns and even other industries to look at the professional nail industry with a higher level of respect. I sure hope you look at yourselves that way.

HOW WE DEVELOP THESE STATISTICSAlthough admittedly imprecise and a mixture of guesswork,

gut instinct, and survey data, developing these statistics is none-theless complex, professional, and scrupulous. An explanation of how we come up with the numbers is explained below.

We did a survey in September 2008 of a representative sampling of professional nail technicians. We received 2,377 responses. We did another survey to Vietnamese nail technicians and received 791 responses. Most of the data in these stats is based on this sur-vey; some figures are based on a survey done in 2007.

The Market Size Projection on this page is developed with a formula we’ve refined over the years, and it’s based on the aver-age number of services performed and the prices for four key categories (basic manicures, basic pedicures, acrylic full set, acrylic fill). We multiply that by the average hours worked times the number of practicing nail techs.

Then we do the same calculation for the Vietnamese market because Vietnamese salons are known for having significantly lower service prices, and we add these two large totals together to come up with our Market Size Projection.

We have two ways of verifying this information, and when cross-checked, these figures still hold up: We can calculate the total amount of earnings by nail technicians and check that against their percentage of service tickets.

The second verification method is we know what nail techs pay for supplies and have a pretty good estimate of what their “cost of goods” is. Again, when we do that calculation we come up with a number for market size in the same ballpark.

That’s a lot of explanation and perhaps more math than you’ve done since high school, but we share it to show you the seriousness of the data, the scope of the project, and the true magnitude of this great industry of ours.

MARKET SIZE PROJECTION2008 $6,356,163,856

2007 $5,463,111,373

2006 $5,497,448,632

2005 $5,868,709,669

statistics

SPO

NSO

RED

BY

Page 3: Nails Big Book 2008-09

Keep clients’ hands smooth, soft, and comfortable this winter withAvoplex High-Intensity Hand & Nail Cream and Avoplex Cuticle Oil to Go.

Indulgent as part of any spa manicure service, and perfect for retail!

THE PERFECT PAIRFOR WINTER HAND CARE

Call 800.341.9999 or visit www.opi.com. ©2008 OPI Products Inc.

AVOPLEX HIGH-INTENSITYHAND & NAIL CREAM INTENSE CARE FOR HANDSIN NEED OF SERIOUS REPAIR

Hydrates, nourishes,and protects dry, severely overworked hands

Increases skin elasticityand nail fl exibility

Contains deep-penetratingprotein peptides; a rich blendof Shea, Cocoa, Avocado,and Almond butters; OPI’s Advanced Avocado Lipid Complex

The Avoplex High-IntensityHand & Nail Cream retail displayfeatures two sizes plus a FREE testerso that spa clients can see dramatic results instantly

AVOPLEX CUTICLEOIL TO GO

CUTICLE CARE ANYWHERE

Replenishes essentialmoisture and lipids

with antioxidant Vitamin Eplus Avocado, Sunfl ower,

Sesame, and Kukui Nut oils

Convenient, go-anywheretube with soft-touch brush

is leak-proof, perfect forpocket or purse

Thick gel formula fornon-drip usage on the go

Avoplex Cuticle Oil to Go is available in a compactretail display including a

FREE tester so that spa clientscan try before they buy

The essence of rich avocado

NABBK08opiavoplexfp.indd 1 10/27/08 1:56:51 PM

Page 4: Nails Big Book 2008-09

Salon owner (doing nails) 34.7%

Nail technician/booth renter 22.5%

Nail technician/employee 14.4%

Student/apprentice 9.5%

Salon manager/nail dept. manager (doing nails) 4.9%

Salon manager/nail dept.manager (not doing nails) 1.8%

Salon owner (not doing nails) 5.2%

Cosmetologist 7.0%

NAIL TECH DEMOGRAPHICSstatistics

36 | NAILS MAGAZINE | 2008-2009 THE BIG BOOK

Vietnamese 40%

Caucasian 37%

African-American 10%

Hispanic 10%

Korean 2%

Other 1%

One of the most fascinating aspects of the professional nail industry is its ethnic diversity, especially the dominance of one particular ethnic the group: the Vietnamese. See page 42 for more details about specific demographics.

GENDER:

4% male

96% female

which title best DESCRIBES YOUR POSITION?

HOW OLD ARE YOU? 25 or younger 9.1%

26-30 14.8%

31-35 20.6%

36-40 18.9%

41-45 14.5%

46-50 10.9%

Over 50 11.2%

ETHNICITY

Page 5: Nails Big Book 2008-09

2008-2009 THE BIG BOOK | NAILS MAGAZINE | 37

what is the HIGHEST LEVEL OF SCHOOL you have completed?

Some high school 3.9%

Finished high school 30.8%

Some college 40.7%

Finished college 18.1%

Graduate school 6.5% New England/Mid-Atlantic 23.1%

North Central 17.8%

South Atlantic 23.6%

South Central 13.7%

Mountain 6.3%

Pacifi c Coast 12.5%

International 3.0%

WHERE DO YOU LIVE?

Married with kids 54.6%

Unmarried with kids 13.8%

Married with no kids 12.8%

Unmarried with no kids 18.8%

HOME LIFE

how long have you BEEN DOING NAILS?

One year or less 23.2%

2-3 years 16.4%

4-5 years 10.3%

6-7 years 7.7%

8-9 years 5.2%

10+ years 37.2%

>>>

Page 6: Nails Big Book 2008-09

NABBK08opidesignspd1.indd 2-3 10/29/08 11:47:50 AM

Page 7: Nails Big Book 2008-09

NAIL LACQUERS AND TOP COATFORMULATED WITH DIAMOND DUST

CONTAINS NO DBP, TOLUENE, OR FORMALDEHYDEFEATURES OPI’S EXCLUSIVE PROWIDE™ BRUSH

Call 800.341.9999 or visit www.opi.com. ©2008 OPI Products Inc.

NABBK08opidesignspd1.indd 2-3 10/29/08 11:47:50 AM

Page 8: Nails Big Book 2008-09

Now, OPI gives Designer Series Nail Lacquers a new spin, with dazzling, out-of-the-box packaging and brand-new, diamond-kissed shades. As with a perfectly cut diamond, Designer Series by OPI refl ects light in an explosion of brilliance. Now these Lacquers

NEW • DS 025DS coronation

Silvery platinumcrowned with

diamond dazzle

NEW • DS 026 DS extravagance

Glittering, glamorousmagenta

NEW • DS 027 DS reserve

A shimmer ofvintage pink

NEW • DS 028 DS opulence

Magnifi cent mauve drenched in diamonds

NEW • DS 029 DS tapestry

Dazzling deep rose

NEW • DS 030 DS refl ection

Rich, glowing ruby

OUT OF

36-PIECE, 2-TIERACRYLIC DISPLAY

showcases Designer Series for maximum effect.

MINI ACRYLICSTYLIST STATION

builds excitement atyour tech table!

MERCHANDISING OPTIONS

NABBK08opidesignspd2.indd 2-3 10/29/08 11:49:16 AM

Page 9: Nails Big Book 2008-09

are showcased to the ultimate. What better way for your customers to experience the spectacular diamond-dust formula, the ultra-rich, glimmering colors, and the unmatched glamour! Designer Series by OPI. Flawless beauty, by design.

NEW • DS 031 DS classic

An elegant shimmer of golden beige

NEW • DS 032 DS limited

Glistening, glimmeringwarm peach

NEW • DS 033 DS illuminate

A brilliant sparkle ofrich, burnished gold

DS 034 DS treasure

A dazzlinggolden coral

DS 035 DS jewel

A spectacular sparkleof cabernet

DS T03 DS top coat

Infused with diamond dust for exceptional shine,

performance, and wear

THE BOXINTO THESPOTLIGHT

Call 800.341.9999 or visit www.opi.com. ©2008 OPI Products Inc.

CONTAINS NO DBP, TOLUENE, OR FORMALDEHYDEFEATURES OPI’S EXCLUSIVE PROWIDE™ BRUSH

NABBK08opidesignspd2.indd 2-3 10/29/08 11:49:16 AM

Page 10: Nails Big Book 2008-09

VIETNAMESE DEMOGRAPHICSstatistics

42 | NAILS MAGAZINE | 2008-2009 THE BIG BOOK

When analyzing the professional nail industry it is impossible to look at it at face value. The industry has been dominated in the last decade by Vietnamese-owned business, known for a business model that has traditionally relied on discounted service prices, quick service turnaround, and no-nonsense amenities. That has evolved, though, especially in the last several years. The prices for basic services in Vietnamese salons have come up (this year the overall average service price increase since 2006 is 16%). That’s good news. When prices are reasonable, competition is fair, wages are livable, and profits are incentivizing.

The information in these two pages comes from a survey of 3,000 Vietnamese nail professionals (with 791 responses), conducted in September 2008. This year we expanded our questionnaire to include computer use (you may be surprised to see how Internet-savvy this group is) and primary training resources. If anything, there are lots of opportunities for growth in an already fast-grow-ing salon community.

I learn from reading beauty magazines 59.0%

I look up stuff on the Internet. 42.4%

I learn from other nail technicians. 40.1%

I attend training at tradeshows. 31.7%

I teach myself. 27.9%

I watch videos. 25.9%

Our dealer or product supplier provides education. 23.0%

From the salon owner or manager. 20.3%

I don’t get training. 10.2%

Other 4.7%

Respondents checked all that applied.

basic manicure $14.38 $11.71 22.8% $19.18

basic pedicure $24.78 $21.48 15.4% $31.88

full set acrylics (sculpt) $28.86 $25.79 11.9% $52.25

gels (full set) $38.85 $35.28 10.1% $55.11

acrylic fill $18.52 N/A N/A $28.96

% ChangeIndustry

Avg. Prices 2008

20062008

SALON SERVICES & PRICING

Taïp Chí cho Giôùi Salon Chuyeân Nghieäp September/October 2008

Thieát Keá Ñeïp Nhaát Cuûa Tieäm Nail Vieät

Ngheä Thuaät Keû Chaân Maøy

Tanning Khoâng Caàn Phôi Naéng

Maøu Sôn Môùi Cho Muøa Thu

VS0908Cover.indd 2 9/8/08 11:02:38 AM

WHERE DO YOU GET TRAINING on new products and nail techniques?

TOP 5 INTERNET USES for Vietnamese Nail Techs

Learning about products 20.4%

Ordering products online 15.1%

Reading news about the nail industry 13.2%

Getting information about my state board 10.2%

Visiting nail-related websites 8.9%

Page 11: Nails Big Book 2008-09

do you sell RETAIL PRODUCTS?

do you have a LICENSE TO DO SKIN CARE?

HOW MANY CLIENTS do you personally service each week? less than 10 12.5%

10-20 10.1%

21-30 16.2%

31-40 16.2%

41-50 12.9%

51-60 10.4%

more than 60 21.7%

what is your TITLE?

salon owner 42.0%

salon manager 7.7%

nail technician 37.4%

cosmetologist 4.9%

esthetician 3.1%

other 4.9%

HOW OLD ARE YOU?

Younger than 21 1.7%

21-30 13.8%

31-35 23.9%

36-40 20.5%

41-45 19.6%

46-50 10.4%

Over 50 10.1%

IndustryAverage

how long have you been DOING NAILS?

are you responsible for PURCHASING YOUR OWN SUPPLIES?

Yes, I provide all my own supplies,including tools and equipment. 41.6%

I provide some supplies, the salonprovides some supplies. 13.5%

The salon provides all my supplies, except my tools. 36.5%

The salon provides all supplies, including tools and equipment. 8.4%

2008-2009 THE BIG BOOK | NAILS MAGAZINE | 43

statistics

do you have a COSMETOLOGY LICENSE?

one year or less 6.4% 23.2%

2-3 years 16.0% 16.4%

4-5 years 18.9% 10.3%

6-7 years 14.5% 7.7%

8-9 years 8.7% 5.2%

10 years or more 35.5% 37.2%

VietnameseAverage

GENDER: 72.8% female 27.2% male

YES NO57.4% 42.6%

YES65.2%

NO34.8%

YES41.2%

NO58.8%

>>>

Page 12: Nails Big Book 2008-09

Do you carry PROFESSIONAL LIABILITY INSURANCE

for yourself or your salon?

SALON ENVIRONMENTstatistics

statistics

44 | NAILS MAGAZINE | 2008-2009 THE BIG BOOK

How would you DESCRIBE YOUR SALON?

what is the SQUARE FOOTAGE of your salon?

Full-service salon 27.3%

Nails-only salon 62.6%

Day spa 4.2%

Home-based salon 2.5%

Mobile salon/spa 0.5%

Resort/hotel/destination spa/salon 0.3%

Other 2.6%

how many nail technicians WORK IN YOUR SALON?

Does your salon have a DRESS CODE OR

REQUIRE A UNIFORM?

I don’t know 11.0%

5,000 square feet or larger 3.5%

3,000-4,999 square feet 4.2%

2,000-2,999 square feet 9.3%

1,000-1,999 square feet 25.4%

501-999 square feet 18.4%

101-500 square feet 19.6%

less than 101 square feet 8.7%

$150 or less 14.0%

$151-$200 8.1%

$201-$250 5.1%

$251-$300 15.4%

$301-$350 7.4%

$351-$400 12.1%

$401-$450 1.8%

$451-$500 9.9%

More than $500 18.8%

“A percentage of 7.4%my service income”

SALON ENVIRONMENT

Just me 51.3%

2 nail techs 20.0%

3 techs 10.8%

4 techs 5.6%

5 techs 3.8%

6 techs 1.8%

7+ techs 6.7%

YES NO54% 46%

how much is your MONTHLY BOOTH RENTAL?

$405 (average) [2007: $380]

YESNO38%

62%

>>>

Page 13: Nails Big Book 2008-09

Get InstantPERFECTION!Discover instant perfection with new Perfection Nail Tip by OPI! Crisp, sleek, modern lines, a consistent 50% C-Curve from smile line to free edge, and the industry’s sharpest corner points allow you to quickly achieve the latest look in pinks and whites!

OPI nail tips consistently outperform other nail tips with superior fit, maximumadhesion, and durability. Manufactured using pure, non-yellowing, crack-resistantABS plastic. Made in the USA – quality you can trust!

Crisp smile lines and sharp corner points for perfect pinks and whites

50% C-Curve from smile line to free edge

Straight under-arch and sleek taper require minimal shaping

Matte finish eliminates buffing prior to acrylic overlays

Introducing...Perfection Nail Tip by OPI

©2008 OPI Products Inc. Call 800.341.9999 or visit www.opi.com

Quality-Made in the USA

Available in: 400, 200, 50 and 20 count packs

NA1008opitipsfp.indd 1 8/19/08 9:10:20 AM

Page 14: Nails Big Book 2008-09

SALON TRENDS

46 | NAILS MAGAZINE | 2008-2009 THE BIG BOOK

statistics

The vast majority of the service trends this year point downward — to the feet. Besides the upscale pedicures, you’re also offering “express service” pedis for lunchtime clients or those watching their pocketbooks.

The fastest-growing — and most profitable — new ser-vice this year is the super-embellished pedicure. The top-shelf pedicure can either be high priced be-cause it’s a long, massage-intensive, paraffin-dipped, ar-omatherapy-infused, kitchen-sink service. (See our spe-cial NAILS Cookbook on page 75 for some great ideas for your own service menu.) Or, it’s because you might be embedding fabric clips in clear acrylic so a bridesmaid’s dress not only matches her shoes, but her toenails. (And the bride’s toes may have crushed abalone shells set in colored gel, so as to perfectly match the beach upon which she is getting married.)

Your clients have embraced heartily acrylic and gel toenails, often in a demure French, but just as often in a custom color or design. These low-maintenance looks appear high maintenance, and they’re the ideal loyalty- builder for you.

You’ve gone “medi” with your pedis as well, focusing on “detox pedicures” that although dubious in efficacy have clients “soaking in it.” You’re doing pedi-cures built around removing callus buildup and heel maintenance.

2008 TREND WATCH: fl ashy pedicures, longer lashes, and stiletto nails

Page 15: Nails Big Book 2008-09

2008-2009 THE BIG BOOK | NAILS MAGAZINE | 47

statistics

We asked nail technicians and salon owners how important “green business” is or how much value clients put on “conscious values” and we got a sense that being green or “conscious” is quite important. Although the salon tends to be a trend-setting place and naturally more inclined to “new age” move-ments already, environmental consciousness is fairly mainstream. We asked whether the following statements were true for respondents. We look to add more specifi c questions in future surveys.

This year, NAILS launched a website channel devoted to this topic. Log on to www.nailsmag.com/conscious for new “green” products, conscious best practices, salons that inspire, and photo galleries.

Stiletto nails, those long dagger-like nails usually created with colored acrylic, have given you a fun new technique to learn (and given NAILS a couple of great cover concepts this year). For many of you, you haven’t sculpted nails with a form in years and you are loving going “old school.”

And though it may strike fear in the hearts of nail techs, Minx “nail coatings” slip on the nail and are hardened in place with the pass of a blow dryer. They debuted on the cover of NAILS in February and have picked up steam in the consumer press lately. Although they can be a tad tricky to apply, they are said not to chip and require no acetone to change.

While it may be a flash in the pan, Fimo Canes (those clay fruit slices that so many of you are creating nail art with) have been enormously popular. Clients love the “Are they real?” feel to them and they’re as easy to do as applying a layer of acrylic.

One trend this year has nothing to do with nails. You’ve seen a shot at supplemental services by looking deep into your client’s eyes … and finding her lashes and brows wanting. Salons told us that they’ve added eye-lash extensions, brow shaping, lash tinting, and retail lashes this year. Lash application requires no special license so it’s a natural for nail salons.

I’m more aware of potentially dangerouschemicals in my products. 93.9%

Being environmentally conscious is important to me. 90.3%

I believe my environmental consciousness is important to my clients. 72.1%

I have instituted some ‘green’ or ‘sustainable’ business practices in my salon. 65.6%

When I can, I choose ‘organic’ or ‘natural’ products. 62.2%

I choose my salon products — at least in part — based on the manufacturer’scommitment to environmental issues. 47.9%

I haven’t given much thought to this. 30.5%

I think the ‘green business movement’ is a fad. 17.5%

We have seen a few other trends that show us nail techs are open to new ideas, continually looking to expand their service menus and learn new (fun) techniques.

THE CONSCIOUS SALON

>>>

Page 16: Nails Big Book 2008-09

48 | NAILS MAGAZINE | 2008-2009 THE BIG BOOK48 | NAILS MAGAZINE | 2008-2009 THE BIG BOOK

Manicures 96%Pedicures 92%Polish changes 87%Nail art 78%Full set acrylics (tip-with-overlay) 72%Pink-and-white acrylics 68%Full set acrylics (sculpts) 66%Waxing (for hair removal) 63%Paraffi n dips 60%Gels/UV light systems 54%Eyebrow shaping 51%Acrylic toenails 51%UV top coat service 50%Colored acrylics 49%Hair care 47%Skin care 45%Gel toenails 42%Colored gels 42%Facials 40%Makeup application 35%Nail jewelry 34%Eyebrow tinting 32%Wraps (silks or linen) 31%Massage 30%Fiberglass wraps 29%Eyelash tinting 24%Eyelash extensions 23%Refl exology 22%Body wraps 17%Microdermabrasion treatments (face or body) 16%Powder/glue extensions 14%Airbrushing 14%Tanning 12%Ear piercing 11%Microdermabrasion treatments (for hands and feet) 11%Ear coning/candling 10%Permanent makeup 8%Wellness treatments or mind-body therapies 7%Airbrush tanning 6%Non-waxing hair removal 4%Water therapies 3%Non-nail airbrush treatments (e.g. makeup) 2%Nutritional analysis or weight control 2%Glamour photography 1%Body piercing 1%

[Here’s how a few of these services compare to last year.]

fiberglass wraps

nail jewelry

colored acrylics

colored gels

gels toenails

eyelash extensions

up31.1%

up31.1%

down14.7%

down21.6%

up11.0%

SALON SERVICESstatistics

up21.1%

what SERVICES are OFFERED IN YOUR SALON?2008

>>>

Page 17: Nails Big Book 2008-09

LOVE THE PRODUCTLOVE THE PRICE

P E D I C U R EBY OPI

CHECK OUT THE PRICING ON PEDICURE BY OPI– YOU MAY BE SURPRISED!

soakpurifying foot bath with grapefruit and tea treeTea Tree Oil, Grapefruit Extract and OPI’s Avocado Lipid Complex thoroughly cleanse and soften feet.

softenaha callus softener with green tea extractTriple-action AHA’s gently soften the toughest calluses.

scrubaha foot scrub with natural sugar crystalsTriple-action fruit-derived AHA’s leave feet silky smooth.Spa-safe.

maskhydrating foot mask with cooling mentholUltra-hydrates with SheaButter Extract.

massagemoisturizing footmassage lotion with botanical extractsProvides the ideal slip for a non-greasy spa massage while being the perfect lightweight moisturizer.

smoothaha skin smoother with avocado lipid complexDeep-penetrating treatment softens calluses and protects skin.

Call 800.341.9999 or visit www.opi.com©2009 OPI Products Inc.

NABBK08opipedifp.indd 1 10/31/08 12:05:51 PM

Page 18: Nails Big Book 2008-09

SALON RETAILstatistics

50 | NAILS MAGAZINE | 2008-2009 THE BIG BOOK50 | NAILS MAGAZINE | 2008-2009 THE BIG BOOK

38.0% of salons have added at least one new retail

item for sale in 2008.

less than 10% 53.4%

11%-20% 29.0%

21%-40% 11.4%

41%-60% 2.9%

More than 60% 3.3%

what percentage of SPACE AT YOUR SALON IS DEVOTED TO RETAIL?

WHAT PRODUCTS ARE RETAILED IN YOUR SALON?

Nail polish 88%

Hand lotions 85%

Nail strengtheners/treatments 83%

Top/base coats 81%

Cuticle treatments 77%

Nail fi les or buff ers 61%

Hair care 51%

Polish-drying products 45%

Skin care products 44%

Toe rings 38%

Boutique items (clothing, jewelry) 33%

Makeup/cosmetics 31%

Adhesives/glue 30%

Tanning products 21%

Personal implement kits 20%

Vitamins/nutritional supplements 9%

WHAT NEW ITEMS HAVE YOU ADDED FOR RETAIL in the last 12 months?

nail polish 15.2%

lotions 12.9%

cuticle oil/treatments 6.7%

jewelry 6.7%

nail treatments/strengtheners 6.1%

hair care and accessories 5.6%

callus removers/heel creams 4.4%

body care products, scrubs, washes 3.5%

cosmetics 3.5%

top coats 2.9%

76.8% of nail techs retail products for clients’ at-home use.

Page 19: Nails Big Book 2008-09

CLIENT DEMOGRAPHICS

2008-2009 THE BIG BOOK | NAILS MAGAZINE | 51

statistics

Standing appointments 68.4%

Walk-in appointments 23.2%

Other (fi lling in for another 8.4%tech, for example)

what percentage of your business is STANDING APPOINTMENTS VS. WALK-INS?

what day are most salons closed?

SUNDAY

ON AVERAGE, HOW MANY CLIENTS DO YOU SEE EACH WEEK?

10 or fewer 33.3%

11-20 23.5%

21-30 20.1%

31-40 11.0%

41-50 7.3%

More than 50 4.8%

Girls under 20 5.6%

Women 21-25 9.7%

Women 26-35 19.4%

Women 36-45 28.5%

Women 46+ 28.6%

Men 8.2%

WHO ARE YOUR CLIENTS?

what is your busiest day of the week?

SATURDAY

>>>

Page 20: Nails Big Book 2008-09

reconnect

NA0208w

ebhaspd.indd 2-3

1/3/08 9:32:48 AM

Local newspaper 51.5%

Client referral system 49.4%

Yellow Pages (printed) 37.5%

The salon has its own website 34.4%

Direct mail to local area residents 26.8%

Sponsor charity events 24.9%

High school or other school papers 23.0%

Other online directories (including salon fi nder sites) 20.2%

Online Yellow Pages 18.8%

Door hangers or windshield fl yers 18.7%

I have a MySpace page 18.0%

Local or city magazines 17.6%

Cooperative advertising with other local businesses 11.1%

Radio 9.7%

Sponsor local sports teams 8.3%

Local TV 5.7%

Billboards or bus benches 4.3%

I have a Facebook page 3.8%

Other 14.0%

WHERE DO YOU ADVERTISE YOUR BUSINESS?

HOW TECH-SAVVY ARE NAIL SALONS? We asked techs which of the following statements were TRUE for themselves.I use a computer to handle some business functions. 75.2%

I access the Internet to do research on the nail business. 93.3%

I access the Internet to learn more about new products. 96.1%

I access the Internet to look at diff erent product manufacturer websites. 94.6%

I access the Internet to look at the sites of trade magazines. 83.6%

I go online to chat with other nail technicians. 28.9%

I go online to order products. 79.8%

I look at nail-related videos online. 66.6%

I spend less than fi ve hours a week online. 29.1%

I spend 5-10 hours per week on online. 39.3%

I spend 11-20 hours a week online. 17.1%

I spend more than 20 hours a week online 14.5%

I subscribe to various nail-related e-mail newsletters. 63.5%

I’m interested in receiving information about nail products via e-mail. 81.4%

E-mail is a good way to reach me. 90.4%

I have my own website. 13.9%

My salon has its own website. 32.3%

I have a MySpace page for myself. 27.9%

I have a MySpace page for my salon. 9.9%

I have a Facebook page for myself. 22.7%

I have a Facebook page for my salon. 5.1%

I have a nail-related blog. 4.2%

BUSINESS BUILDING

52 | NAILS MAGAZINE | 2008-2009 THE BIG BOOK

statistics

>>>

Page 21: Nails Big Book 2008-09

Professional Files by OPI work with you with anexclusive shape that is superior by design anduniquely contoured for maximum efficiencyand ergonomics.

The precisely arched sides follow the motion of the

arm for more accurate filing, helping to reduce effort and

fatigue. The seven-inch length provides the maximum file

surface and features rounded ends. The smaller end can

be used to push cuticles; the wider end is ideal for

creating the straightest sidewalls. Need fast reduction?

Hold the file by the wide end for a longer stroke.

For more precision and control, hold the narrow end.

PROFESSIONAL FILES BY OPIPLUS, A DISPOSABLE ONE-TIME USE FILE!

OPI QUALITY COMPETITIVELY PRICED!

The precisely arched sides follow the motion of the arm for more accurate filing, helping to reduce effort and fatigue.

Call 800.341.9999 or visit www.opi.com. ©2008 OPI Products Inc.

ALSO DISPOSABLE 1X USE FILE White/Silver 150/180Designed for markets where state boards require single-use files!

NABBK08opiprofilesfp.indd 1 10/28/08 12:44:28 PM

Page 22: Nails Big Book 2008-09

54 | NAILS MAGAZINE | 2008-2009 THE BIG BOOK54 | NAILS MAGAZINE | 2008-2009 THE BIG BOOK

Yes, I provide all my own supplies, including tools and equipment. 72.5%

I provide some supplies, the salon provides some supplies. 7.3%

The salon provides all my supplies, except my tools. 11.2%

The salon provides all supplies, including tools and equipment. 9.0%

Do you purchase your own nail products?

Less than $100 per month 50.0%

$101-$150 per month 13.6%

$151-$200 per month 9.1%

$201-$250 per month 7.7%

$251-$300 per month 6.6%

$301-$350 per month 1.9%

More than $350 per month 11.1%

HOW MUCH DO YOU SPEND per month on nail supplies?

WHERE DO YOU SHOP for nail supplies?

I shop in a professional beauty supply store. 88.6%

I buy products at tradeshows. 44.1%

I order over the phone from my dealer’s catalog or deal sheets. 39.4%

I order online from my dealer’s catalog. 36.7%

I order from an online-only distributor. 31.8%

I buy direct from the manufacturer. 29.7%

I shop in an open-to-the-public beauty store. 25.7%

A distributor’s sales consultant comes to the salon and takes my order. 24.6%

For some items, I buy from non-traditional places that don’t carry traditional professional nail supplies. 12.7%

I shop at the drugstore or other general store. 6.8%

I shop from a mobile or van dealer who comes to my salon. 1.7%

Other 3.3%

Respondents chose their most frequently used sources.

HOW OFTEN do you purchase supplies?

Less than once a month 20.1%

Once a month 37.8%

Twice a month 25.9%

Once a week 14.0%

More than once a week 2.2%

BUYING HABITSstatistics

>>>

Page 23: Nails Big Book 2008-09

Call 800.341.9999 or visit www.opi.com. ©2008 OPI Products Inc.

KeepNails toEnvy

with NEWMaintenance Nail Envy

Natural Nail Strengthener

DON'T LOSE THOSE BEAUTIFUL NAILS!

Continuing to harden strong nails can result in brittleness.

Maintain the long, strongnails you love with newMaintenence Formula

Nail Envy.

NABBK08opinailenvyfp.indd 1 10/27/08 1:57:35 PM

Page 24: Nails Big Book 2008-09

NAIL TECH INCOME

56 | NAILS MAGAZINE | 2008-2009 THE BIG BOOK

statistics

which best describes your COMPENSATION SYSTEM?

I am a booth renter, I pay rent to the salon and I keep all my service fees. 41.1%

I am a booth renter, I pay rent to the salon and I keep a percentage of my service fees. 5.9%

I am an employee and I receive a salary. 15.7%

I am an employee and I receive a salary plus a percentage of my service fees. 7.4%

I am an employee and I receive just a percentage of my service fees. 19.9%

I am an employee and my compensation is based on the number of clients I serve.(I receive a higher commission if I bring in more clients.) 10.0%

WHAT COMMISSION PERCENTAGE do you receive on services?

55.7% (average)

SUPPLEMENTAL INCOME: 49.5% of nail techs receive a commission or other incentive

for selling retail products.

Your 401(k) is tanking, the dollar is down, the stock market is plunging, and besides gas, what’s up? Your service prices! Thankfully, you’ve all heeded the pleas to raise your service prices to better refl ect your worth and your true costs. On average, service prices are up 17%. The average price of a deluxe pedicure is up over 50%. If you aren’t enjoying that kind of price boost, look at page 46 for ideas on high-end, high-profi t foot care services.

$150 or less 23.5%

$151-$250 12.4%

$251-$350 12.8%

$351-$450 6.5%

$451-$550 9.8%

$551-$650 8.3%

$651-$750 5.6%

More than $750 21.1%

Average weekly income

SERVICE PRICES2008 2007 %changeOVERALL INDUSTRY AVERAGE

Basic manicure $19.18 $17.53 9.4%

Deluxe manicure $27.31 $18.70 46.0%

Basic pedicure $31.88 $20.80 53.3%

Deluxe pedicure $47.33 $43.93 7.7%

Full set acrylics (sculpt) $52.25 $46.28 12.9%

Full set acrylics (tips) $47.94 $41.21 16.3%

Gels (full set) $55.11 $59.09 12.3%

Wraps (full set) $46.04 $42.66 7.9%

Colored acrylics (full set) $54.44 $50.72 7.3%

Pink-and-white acrylics (full set) $54.12 $48.68 11.2%

Acrylic fi ll $28.96 $27.63 4.8%

On average, how many HOURS DO YOU WORK EACH WEEK?

10 or fewer 15.9%

11-20 13.9%

21-30 16.5%

31-40 28.0%

41-50 17.0%

More than 50 8.9%

>>>

Page 25: Nails Big Book 2008-09

HOW CANA DRIP DRY?

LACQUER DRYING DROPS

Easily!Drip Dry dries nails to the touch in one minute,

completely in fi ve, with just 1 to 2 drops. Any other questions?

Call 800.341.9999 or visit www.opi.com. ©2008 OPI Products Inc.

NA1208opidripdryfp.indd 1 10/22/08 2:14:46 PM

Page 26: Nails Big Book 2008-09

58 | NAILS MAGAZINE | 2008-2009 THE BIG BOOK NOVEMBER 2008 | NAILS MAGAZINE | 58

NAIL TECHS NAIL SALONS 2007 2008 % change 2007 2008 % changeAlabama 1,933 1,919 -0.72% 802 827 3.12%Alaska 356 350 -1.69% 120 125 4.17%Arizona 8,332 8,236 -1.15% 1,122 1,170 4.28%Arkansas 1,438 1,422 -1.11% 450 461 2.44%California 83,343 85,822 2.97% 8,240 8,097 -1.74%Colorado 6,901 6,779 -1.77% 901 914 1.44%Connecticut 2,700 2,932 8.60% 931 939 0.86%Delaware 415 438 5.49% 182 192 5.49%Dist. of Columbia 186 185 -0.54% 89 91 2.25%Florida 45,599 45,041 -1.22% 4,204 4,190 -0.33%Georgia 5,208 5,162 -0.88% 2,000 2,058 2.90%Hawaii 1,500 1,620 7.98% 213 230 7.98%Idaho 1,354 1,321 -2.44% 241 222 -7.88%Illinois 8,380 8,314 -0.79% 2,223 2,164 -2.65%Indiana 3,069 3,039 -0.98% 874 837 -4.23%Iowa 899 883 -1.78% 336 347 3.27%Kansas 925 913 -1.30% 447 439 -1.79%Kentucky 2,098 2,078 -0.95% 566 563 -0.53%Louisiana 3,029 3,008 -0.69% 895 949 6.03%Maine 761 752 -1.18% 187 181 -3.21%Maryland 6,400 6,418 0.28% 995 1,001 0.60%Massachusetts 11,194 11,822 5.61% 1,421 1,390 -2.18%Michigan 12,214 12,042 -1.41% 1,658 1,639 -1.15%Minnesota 2,732 2,703 -1.06% 661 683 3.33%Mississippi 1,814 1,793 -1.16% 434 441 1.61%Missouri 4,910 4,864 -0.94% 944 925 -2.01%Montana 475 445 -6.32% 174 163 -6.32%Nebraska 809 793 -1.98% 295 295 0.00%Nevada 5,400 5,708 5.71% 490 518 5.71%New Hampshire 911 898 -1.43% 210 199 -5.24%New Jersey 8,155 8,125 -0.37% 2,603 2,585 -0.69%New Mexico 1,182 1,174 -0.68% 356 356 0.00%New York 16,500 16,335 -1.00% 4,103 4,076 -0.66%North Carolina 6,774 6,721 -0.78% 1,736 1,736 0.00%North Dakota 112 114 1.79% 66 64 -3.03%Ohio 11,893 11,742 -1.27% 1,684 1,578 -6.29%Oklahoma 4,531 4,494 -0.82% 649 665 2.47%Oregon 15,024 14,854 -1.13% 631 636 0.79%Pennsylvania 9,176 9,098 -0.85% 2,654 2,576 -2.94%Rhode Island 1,467 1,459 -0.55% 214 210 -1.87%South Carolina 1,961 1,938 -1.17% 737 771 4.61%South Dakota 36 33 -8.47% 59 54 -8.47%Tennessee 3,854 3,810 -1.14% 1,025 1,043 1.76%Texas 24,157 24,029 -0.53% 5,103 5,139 0.71%Utah 1,930 1,753 -9.19% 340 336 -1.18%Vermont 201 201 0.00% 63 61 -3.17%Virginia 5,833 5,781 -0.89% 1,464 1,482 1.23%Washington 7,100 7,300 2.82% 1,286 1,296 0.78%West Virginia 618 614 -0.65% 173 179 3.47%Wisconsin 1,734 1,727 -0.40% 970 932 -3.92%Wyoming 375 368 -1.87% 109 104 -4.59%TOTALS 347,898 349,370 0.42% 58,330 58,129 -0.34%

REGIONAL ANALYSISstatistics

Sources: This data is derived from several sources: state boards’ self-reported fi gures (in some cases, we confi rmed the data by looking at the actual name fi le); InfoUSA 2008 business lists, Dun & Bradstreet business lists, and, NAILS’ own estimates when a number is not provided or fi gures from various sources were widely inconsistent. Our own estimates are based on known information about the number of salon businesses in each and the average number of nail technicians per salon.

Page 27: Nails Big Book 2008-09

Call 800.341.9999 or visit www.opi.com ©2008 OPI Products Inc.

ENHANCEINNOVATIVE SYSTEMS. UNLIMITED OPTIONS. YOUR CHOICE.

Enhance your clients’ nails, and your artistry, with nail enhancement systems from OPI. Each offers its own unique benefi ts, and each is designed for exceptional results.

BESTVALUE

CLEARLYODOR-FREE

BRUSH-ONINNOVATION

BUBBLE-FREE

FINISHFAST

NABBK08opienhancefp1.indd 1 10/31/08 12:32:03 PM

Page 28: Nails Big Book 2008-09

LIQUID & POWDER TECHNOLOGY

BUBBLE -FREEA new defi nition of exceptional acrylic performance, Absolute delivers beautiful, bubble-free results with incredible workability and smooth, fl uid consistency. The self-contouring monomer formula offers the ideal set time for ultimate sculpting control. And seven impeccable powder shades – including transforming Makeover Pink and three additional pinks – allow you to design enhancements that complement every shade of skin.

Absolute Acrylic Powder is available in:

OPAQUEPINK

TRANSLUCENTPINK

CRYSTALCLEAR

PERFECTWHITE

BRILLIANTPINK

TRULYNATURAL

MAKEOVERPINK

Call 800.341.9999 or visit www.opi.com ©2008 OPI Products Inc.

NABBK08opiehancspd1.indd 2-3 10/31/08 12:13:45 PM

Page 29: Nails Big Book 2008-09

Axxium signals a new generation in gels, for nails that are beautifully protected and look beautifully natural. This remarkable brush-on gel system delivers the gorgeous, lightweight, durable enhancements your clients want – with the ease of application and fl awless results you demand. And Axxium gels look and feel so natural, your client won’t even know she has them on. Feather-light, odor-free, and easy to wear, Axxium offers today’s natural nail look – only better.

BRUSH-ON INNOVATION

GEL SYSTEM

Call 800.341.9999 or visit www.opi.com ©2008 OPI Products Inc.

Axxium Gels are available in:

LUMINOUSWHITE

OVERLAYGEL

CLEAROVERLAY

GEL

CLEARSCULPTURE

GEL

SOFT WHITESCULPTURE

GEL

SOFT PINKSCULPTURE

GEL

NABBK08opiehancspd1.indd 2-3 10/31/08 12:13:45 PM

Page 30: Nails Big Book 2008-09

ADVANCED FORMULA ACRYLIC SYSTEM

Call 800.341.9999 or visit www.opi.com ©2008 OPI Products Inc.

FINISH FASTOPI’s fastest-setting system, Competition offers winning performance and colors, including the industry’s whitest white. Advanced formula glides on smoother and thinner, without sacrifi cing strength and fl exibility. Six ultra-fi ne-textured powder shades, including Ultimate White plus warm and cool pinks, allow customized results that flatter every client.

Competition Acrylic Powder is available in:

COOLPINK

VERYCLEAR

WARMPINK

OPAQUEWHITE

TOTALLYNATURAL

ULTIMATEWHITE

NABBK08opienhancspd2.indd 2-3 10/31/08 12:15:36 PM

Page 31: Nails Big Book 2008-09

ACRYLIC SYSTEM

One of the most trusted and widely used acrylic systems in the industry, Traditional offers OPI’s exceptional quality at value pricing. Smooth application requires minimal fi ling and delivers lasting perfection; moderate set time provides complete sculpting control. Ultra-fi ne powders in four shades produce creamy pinks and whites for a subtle, sophisticated look.

BEST VALUE

Call 800.341.9999 or visit www.opi.com ©2008 OPI Products Inc.

Traditional Acrylic Powder is available in:

WHITE CLEARPINKNATURAL

NABBK08opienhancspd2.indd 2-3 10/31/08 12:15:36 PM

Page 32: Nails Big Book 2008-09

64 | NAILS MAGAZINE | 2008-2009 THE BIG BOOK

ODOR & TACK-FREE SYSTEM

Call 800.341.9999 or visit www.opi.com ©2008 OPI Products Inc.

The spa choice for unmatched performance in an odor-free acrylic formula, the Clarité System delivers maximum sculpting control with minimal fi ling. Just a few quick strokes of revolutionary Clarité Curing Resin after acrylic application ensure tack-free curing, so you can fi le and fi nish as you would with traditional acrylic systems. Available in four powder shades for stunning pinks & whites and custom color effects.

CLEARLY ODOR-FREE

Clarité Acrylic Powder is available in:

SPAWHITE

CRYSTALCLEAR

SHEERPINK

SIMPLYNATURAL

NABBK08opienhancefp2.indd 1 10/31/08 2:02:51 PM