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Develop Customer Solutions “DCS” Mölnlycke Health Care Så Säkrar vi Regulatoriska Krav i Produktutvecklingsprocessen Claes-Göran Andersson PLM & Business Process Director System Owner PLM

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  • Develop Customer Solutions “DCS”

    Mölnlycke Health Care

    Så Säkrar vi Regulatoriska Krav i

    Produktutvecklingsprocessen

    Claes-Göran Andersson

    PLM & Business Process Director

    System Owner PLM

  • Develop Customer Solutions “DCS”

    Company Overview

    Mölnlycke Health Care is a world leading manufacturer of

    single-use surgical and wound care products and services for

    the professional health care sector

    Owned by Investor

    7200 employees

    The headquarter is based in Gothenburg, Sweden

  • Develop Customer Solutions “DCS”

    Mölnlycke Health Care's Global Presence

    Head Quarters, Göteborg, Sweden

    Europe/Middle East/Africa,

    20 offices (incl. head office)

    4 Representative offices

    North America, 2 offices

    South America, 1 office

    Asia/Pacific, 5 offices

    Production of wound care products

    Mikkeli, Finland

    Oldham, UK

    Wiscasset, US

    Brunswick, US

    Production of surgical products

    Bangkok, Thailand (2)

    Karviná, the Czech Republic

    Waremme, Belgium incl.

    Customer & Distribution Centre

    Kulim, Batang Kali,

    Kuala Ketil, Malaysia

    JKT, Poland

    Countries where

    Mölnlycke Health

    Care's products are

    sold

  • Develop Customer Solutions “DCS”

    Mölnlycke Health Care History

    1849 The company was first established as a textile

    manufacturer

    1975 Mölnlycke was acquired by SCA

    1998 Mölnlycke Health Care was established (main owner

    Nordic Capital)

    2005 Acquired by Apax Partners, merged with Regent

    Medical and Medlock Medical

    2007 Investor acquires Mölnlycke Health Care

  • Develop Customer Solutions “DCS”

    Company Structure

    Mölnlycke’s business is divided into two divisions:

    Surgical Division, which develops and

    manufactures a wide range of single-use

    surgical products that can help minimize

    the risk of postoperative wound infections

    for both patients and health care workers

    Wound Care Division, which develops

    and manufactures wound care products

    for chronic and surgical wounds, burns

    and complementary products in

    compression therapy, dermatology and

    electro stimulation.

  • Develop Customer Solutions “DCS”

    Building QA/RA for the Product

    Development Process

  • Develop Customer Solutions “DCS”

    PLM Maturity – Support for QA/RA in Development Processes

  • Develop Customer Solutions “DCS”

    The Evolution to PLM E

    xte

    rnal

    Invo

    lve

    men

    t

    PLM

    Product Lifecycle Management Collaborative Strategic Sourcing

    Requirements Management

    Program Management

    Supplier Relationship Management

    Process Integration across Value Chains

    Full lifecycle support

    Process Coverage

    PDM

    Product Data Management Bill of Material Engineering Change CAD Vaulting

    Document Management CAD Integrations ERP Integrations

    CAD

    Vaulting

    CAD Vaulting

    CAD file handling

    2D & 3D Viewing / Markup

    Simple Change Mgmt

  • Develop Customer Solutions “DCS”

    Focus on Innovation

    •A PLM aligned company see development of new products

    as a central activity

    •The steps to make PLM an efficient tool for You:

    •Organize the Product information

    - A single source to all product data

    - Structured and classified information

    - Full history of all product data

    - Documentation Control

    • Create Efficient Development Processes

    - Change Management Support

    - Global access to product data

    - Earlier involvement of critical functions

    - Integration of Suppliers / Partners and Functions

    - Tools for Project/Program Management

    - Integration to/from critical systems (ERP, Design Tools, etc)

    •Make the right Innovation Decision

    - Knowing what products we have today – strengths and weaknesses

    - Structured Requirements Management

    - Traceability from requirement to realized product

    - Product Portfolio Planning / Product Management

    •Make the right Innovation Decision

    •Create Efficient Development Processes

    •Organize the Product information

  • Develop Customer Solutions “DCS”

    E N 4 6 0 0 1 - M D D

    Description of:

    • Operational processes

    and activities.

    • Vision, Mission, Aims and

    Goals

    • Follow-up of performance

    vs. strategic aims, goals

    • Organisation • Job descriptions • Authority and

    responsibility • Organisational chart

    • Design Control

    • Contract review

    • Documents • Control • Form

    • Content

    • Supplier agreement

    • Complaint handling

    • Methods

    • Audits

    • Quality records

    Business Developm.

    Technology Product Supply

    Market

    - -

    _

    Processes

    President

    Human

    Res. Market Finance

    Technical

    Develop.

    Bus.area

    Surgical Bus.area

    Wound M.

    Material

    Develop.

    DPD Lab.

    Product

    Care

    Product

    Develop.

    Factories

    Packaging

    TG

    1

    TG

    2

    TG

    3

    TG

    4

    TG

    5

    Project model WHAT HOW DO CLOSE

    AT2

    AT2

    AT4

    AT2

    AT4

    AT1

    AT2 AT3

    AT3

    699040-70

    79040-70

    AT4

    - - -

    Customer

    - - -

    - - -

    MF

    Mach. Doc.

    Proj. Doc.

    - - -

    - - -

    Claims

    Tech.doc file

    - - -

    - - -

    - - -

    MF

    Proj. Doc.

    - - -

    MF

    - - - MF

    - - -

    - - -

    - - -

    Supplier Evaluation

    Frame Agreement

    Supplier Information

    Supplier

  • Develop Customer Solutions “DCS”

    Roles and Responsiblities Activity

    Pro

    ject

    Ma

    na

    ger

    Co

    mp

    on

    en

    t O

    wn

    er

    Reg

    ula

    tory

    Aff

    air

    s

    Ha

    nd

    ler

    Desi

    gn

    Ch

    an

    ge

    Ad

    min

    istr

    ato

    r

    Ma

    ster D

    ata

    Co

    ord

    ina

    tor

    Item

    Ow

    ners

    Ma

    nu

    factu

    rin

    g P

    ro

    cess

    Ow

    ner

    Pro

    du

    ct

    Ow

    ner

    Su

    pp

    ly C

    ha

    in P

    lan

    ner

    3 Description, Manual Transfer R C C A C

    3.1. Create Component R A

    3.2.1 –3.2.24 Attributes in PDM R A C C** C**

    3.2.25. Tab Manufacturing R A

    3.2.26. Tab Quality Properties R A

    3.2. 27 Component Specification R A

    3.2.28. Manufacturing Specification R A

    3.2.29. Labelling Specification R A

    3.2.30. Packaging Specification R A

    3.2.31. Packaging and Transport

    Evaluation

    R A

    3.2.32. Stability Report R A

    3.2.33. Environmental Product Report R A

  • Develop Customer Solutions “DCS”

    The Process Model describes how the work flows within

    Mölnlycke Health Care

    Sha

    re

    hol

    de

    r

    Va

    lue

    Cu

    st

    ome

    rs

    Cu

    st

    ome

    rs

    Supply

    CustomerSolutions

    CustomerManagement

    Plan & Manage Operation

    Manage Human Capital

    Provide Supporting Infrastructure

    DevelopCustomer

    Solutions

  • Develop Customer Solutions “DCS”

    Generate Explore Develop

    Business

    Concept

    Delivery Capacity

    Market Awareness

    Validated Product

    Selling Capacity

    Develop

    Platform

    Detailed

    Design Implement

    Follow

    Up

    TG1 TG2 TG3 TG4 TG5 TG6

    What is the DCS Process

    Regulatory security

    Efficiency, Time to Market

    Project

    Cross functional

    Industrialization

    Launch to

    Market

  • Develop Customer Solutions “DCS”

    PRIME supports the DCS process

    • Authority control and roles

    • Life cycle management

    • Automation of repetitive work

    • Search and reuse of information

    • Approvals and recording of activities

    • Manage all documents in the DCS process

    • Communication and transfer of product data to

    SAP

    • Fulfil regulatory requirements

  • Develop Customer Solutions “DCS”

    Document

    Document

    Document

    Simplified data model

    Product Delivered Item

    Component

    Material Supplier

    Material

    Composition

    Machine

    Pre-sterile

    Component

    PRIME objects

  • Develop Customer Solutions “DCS”

    PRIME object type trees

  • Develop Customer Solutions “DCS”

    Research & Plan

    Concept Design &

    Development Sourcing Marketing Sell/Produce Support/Retire

    Develop

    Customer

    Solution

    Aftermarket

    Provide

    Customer

    Solution

    Develop Design

    Handle Industrialisation

    Handle Distribution

    Handle Internal Launch

    Sourcing

    Pre-Market Authorisation

    Handle Clinical Research

    Management

    Project Management

    Validate added services

    Contracts &pricing

    Marketing approval

    Basic practice regulations and compliance

    Account planning

    Handle complaints

    Field service

    Supply Chain Planning

    Manufacturing

    Manage customer supply

    Manage

    customer

    Needs

    Tender

  • Develop Customer Solutions “DCS”

    Product Development and

    Change Management

    Document

    Management

    Project Management

    Work Breakdown Structure

    Procurement

    Supplier Quality

    Integration to:

    •SAP

    Manufacturing

    - Internal

    - External

    Product data

    DBOM & MBOM

    Areas In Place Or To Be Implemented

    External PLM

    access

    Regulatory and Marketing

    Release

    Clinical Research Laboratory Process /

    Test Methods

  • Develop Customer Solutions “DCS”

    Information Perspective

  • Develop Customer Solutions “DCS”

    Sales & Regulatory Release

    Dossier

    Registration

    Authority

    Country Regulatory

    Release

    DI Variant DI Variant Product

    Release For

    Project

    Sales

    Release

  • Develop Customer Solutions “DCS”

    Sales & Regulatory Permission

    21

    REGULATION

    IN VITRO

    DIAGNOSTICS

    PHARMA

    MEDICAL

    REGULATION

    CATEGORY MEDICAL

    DEVICE

    PERSONAL

    PROTECTIVE

    EQUIPMENT

    COSMETICS

    BIOCIDES

    UNCLASSIFIED

    QUASI DRUG

    BIOLOGICS

    OTHER

    REGULATION

    CATEGORY

    MDD

    REGULATION

    CFR

    REGULATION

    MDD

    Class I

    MDD

    Class IS

    MDD

    Class IM

    MDD

    Class IIA

    MDD

    Class IIB

    MDD

    Class III

    CFR

    Class I

    CFR

    Class II

    CFR

    Class III

  • Develop Customer Solutions “DCS”

    View of the End User - Example

    • To work and display Regulatory Release and Sales release Grid

    Browser will be used.

    • One example below where Sales Release for Products are visualised

    in context of countries.

    • The same Grid could be used to Manage

    Regulatory Release

    22

  • Develop Customer Solutions “DCS”

    View of the End User - Example

    • Another Example – Rows Products

    with connected Classifications

    – Columns – All Classifications Rules

    23

  • Develop Customer Solutions “DCS”

    Challenges for Mölnlycke

    • PLM As-Is built on Objects, Types, Attributes

    • How to work with information in context of: – Number Id. system – Workflow – Life cycles – Promotion rules – Ownership – Roles – Etc.

    How can we manage Information and keep control in the same manner as today with Documents?

  • Develop Customer Solutions “DCS”

    Challenges for Mölnlycke cont.

    How to go from:

    • Document Management – Document Types – Everything in context – Text document – Templates and layout

    To:

    • Content Management? – Part of document – Chapters – Still layout

    Or even preferred:

    • Information Management – Context free? – No layout – Text reused in interfaces or with a report generator where MHC

    decide to use the information from context and layout in a structured and controlled way.

  • Develop Customer Solutions “DCS”

    One Version of the Truth - RA in DCS

  • Develop Customer Solutions “DCS”

    Thank You!

    [email protected]