mölnlycke health care - kompetensinstitutet...kuala ketil, malaysia jkt, poland countries where...
TRANSCRIPT
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Develop Customer Solutions “DCS”
Mölnlycke Health Care
Så Säkrar vi Regulatoriska Krav i
Produktutvecklingsprocessen
Claes-Göran Andersson
PLM & Business Process Director
System Owner PLM
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Develop Customer Solutions “DCS”
Company Overview
Mölnlycke Health Care is a world leading manufacturer of
single-use surgical and wound care products and services for
the professional health care sector
Owned by Investor
7200 employees
The headquarter is based in Gothenburg, Sweden
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Develop Customer Solutions “DCS”
Mölnlycke Health Care's Global Presence
Head Quarters, Göteborg, Sweden
Europe/Middle East/Africa,
20 offices (incl. head office)
4 Representative offices
North America, 2 offices
South America, 1 office
Asia/Pacific, 5 offices
Production of wound care products
Mikkeli, Finland
Oldham, UK
Wiscasset, US
Brunswick, US
Production of surgical products
Bangkok, Thailand (2)
Karviná, the Czech Republic
Waremme, Belgium incl.
Customer & Distribution Centre
Kulim, Batang Kali,
Kuala Ketil, Malaysia
JKT, Poland
Countries where
Mölnlycke Health
Care's products are
sold
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Develop Customer Solutions “DCS”
Mölnlycke Health Care History
1849 The company was first established as a textile
manufacturer
1975 Mölnlycke was acquired by SCA
1998 Mölnlycke Health Care was established (main owner
Nordic Capital)
2005 Acquired by Apax Partners, merged with Regent
Medical and Medlock Medical
2007 Investor acquires Mölnlycke Health Care
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Develop Customer Solutions “DCS”
Company Structure
Mölnlycke’s business is divided into two divisions:
Surgical Division, which develops and
manufactures a wide range of single-use
surgical products that can help minimize
the risk of postoperative wound infections
for both patients and health care workers
Wound Care Division, which develops
and manufactures wound care products
for chronic and surgical wounds, burns
and complementary products in
compression therapy, dermatology and
electro stimulation.
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Develop Customer Solutions “DCS”
Building QA/RA for the Product
Development Process
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Develop Customer Solutions “DCS”
PLM Maturity – Support for QA/RA in Development Processes
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Develop Customer Solutions “DCS”
The Evolution to PLM E
xte
rnal
Invo
lve
men
t
PLM
Product Lifecycle Management Collaborative Strategic Sourcing
Requirements Management
Program Management
Supplier Relationship Management
Process Integration across Value Chains
Full lifecycle support
Process Coverage
PDM
Product Data Management Bill of Material Engineering Change CAD Vaulting
Document Management CAD Integrations ERP Integrations
CAD
Vaulting
CAD Vaulting
CAD file handling
2D & 3D Viewing / Markup
Simple Change Mgmt
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Develop Customer Solutions “DCS”
Focus on Innovation
•A PLM aligned company see development of new products
as a central activity
•The steps to make PLM an efficient tool for You:
•Organize the Product information
- A single source to all product data
- Structured and classified information
- Full history of all product data
- Documentation Control
• Create Efficient Development Processes
- Change Management Support
- Global access to product data
- Earlier involvement of critical functions
- Integration of Suppliers / Partners and Functions
- Tools for Project/Program Management
- Integration to/from critical systems (ERP, Design Tools, etc)
•Make the right Innovation Decision
- Knowing what products we have today – strengths and weaknesses
- Structured Requirements Management
- Traceability from requirement to realized product
- Product Portfolio Planning / Product Management
•Make the right Innovation Decision
•Create Efficient Development Processes
•Organize the Product information
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Develop Customer Solutions “DCS”
E N 4 6 0 0 1 - M D D
Description of:
• Operational processes
and activities.
• Vision, Mission, Aims and
Goals
• Follow-up of performance
vs. strategic aims, goals
• Organisation • Job descriptions • Authority and
responsibility • Organisational chart
• Design Control
• Contract review
• Documents • Control • Form
• Content
• Supplier agreement
• Complaint handling
• Methods
• Audits
• Quality records
Business Developm.
Technology Product Supply
Market
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_
Processes
President
Human
Res. Market Finance
Technical
Develop.
Bus.area
Surgical Bus.area
Wound M.
Material
Develop.
DPD Lab.
Product
Care
Product
Develop.
Factories
Packaging
TG
1
TG
2
TG
3
TG
4
TG
5
Project model WHAT HOW DO CLOSE
AT2
AT2
AT4
AT2
AT4
AT1
AT2 AT3
AT3
699040-70
79040-70
AT4
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Customer
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MF
Mach. Doc.
Proj. Doc.
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Claims
Tech.doc file
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MF
Proj. Doc.
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MF
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Supplier Evaluation
Frame Agreement
Supplier Information
Supplier
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Develop Customer Solutions “DCS”
Roles and Responsiblities Activity
Pro
ject
Ma
na
ger
Co
mp
on
en
t O
wn
er
Reg
ula
tory
Aff
air
s
Ha
nd
ler
Desi
gn
Ch
an
ge
Ad
min
istr
ato
r
Ma
ster D
ata
Co
ord
ina
tor
Item
Ow
ners
Ma
nu
factu
rin
g P
ro
cess
Ow
ner
Pro
du
ct
Ow
ner
Su
pp
ly C
ha
in P
lan
ner
3 Description, Manual Transfer R C C A C
3.1. Create Component R A
3.2.1 –3.2.24 Attributes in PDM R A C C** C**
3.2.25. Tab Manufacturing R A
3.2.26. Tab Quality Properties R A
3.2. 27 Component Specification R A
3.2.28. Manufacturing Specification R A
3.2.29. Labelling Specification R A
3.2.30. Packaging Specification R A
3.2.31. Packaging and Transport
Evaluation
R A
3.2.32. Stability Report R A
3.2.33. Environmental Product Report R A
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Develop Customer Solutions “DCS”
The Process Model describes how the work flows within
Mölnlycke Health Care
Sha
re
hol
de
r
Va
lue
Cu
st
ome
rs
Cu
st
ome
rs
Supply
CustomerSolutions
CustomerManagement
Plan & Manage Operation
Manage Human Capital
Provide Supporting Infrastructure
DevelopCustomer
Solutions
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Develop Customer Solutions “DCS”
Generate Explore Develop
Business
Concept
Delivery Capacity
Market Awareness
Validated Product
Selling Capacity
Develop
Platform
Detailed
Design Implement
Follow
Up
TG1 TG2 TG3 TG4 TG5 TG6
What is the DCS Process
Regulatory security
Efficiency, Time to Market
Project
Cross functional
Industrialization
Launch to
Market
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Develop Customer Solutions “DCS”
PRIME supports the DCS process
• Authority control and roles
• Life cycle management
• Automation of repetitive work
• Search and reuse of information
• Approvals and recording of activities
• Manage all documents in the DCS process
• Communication and transfer of product data to
SAP
• Fulfil regulatory requirements
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Develop Customer Solutions “DCS”
Document
Document
Document
Simplified data model
Product Delivered Item
Component
Material Supplier
Material
Composition
Machine
Pre-sterile
Component
PRIME objects
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Develop Customer Solutions “DCS”
PRIME object type trees
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Develop Customer Solutions “DCS”
Research & Plan
Concept Design &
Development Sourcing Marketing Sell/Produce Support/Retire
Develop
Customer
Solution
Aftermarket
Provide
Customer
Solution
Develop Design
Handle Industrialisation
Handle Distribution
Handle Internal Launch
Sourcing
Pre-Market Authorisation
Handle Clinical Research
Management
Project Management
Validate added services
Contracts &pricing
Marketing approval
Basic practice regulations and compliance
Account planning
Handle complaints
Field service
Supply Chain Planning
Manufacturing
Manage customer supply
Manage
customer
Needs
Tender
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Develop Customer Solutions “DCS”
Product Development and
Change Management
Document
Management
Project Management
Work Breakdown Structure
Procurement
Supplier Quality
Integration to:
•SAP
Manufacturing
- Internal
- External
Product data
DBOM & MBOM
Areas In Place Or To Be Implemented
External PLM
access
Regulatory and Marketing
Release
Clinical Research Laboratory Process /
Test Methods
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Develop Customer Solutions “DCS”
Information Perspective
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Develop Customer Solutions “DCS”
Sales & Regulatory Release
Dossier
Registration
Authority
Country Regulatory
Release
DI Variant DI Variant Product
Release For
Project
Sales
Release
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Develop Customer Solutions “DCS”
Sales & Regulatory Permission
21
REGULATION
IN VITRO
DIAGNOSTICS
PHARMA
MEDICAL
REGULATION
CATEGORY MEDICAL
DEVICE
PERSONAL
PROTECTIVE
EQUIPMENT
COSMETICS
BIOCIDES
UNCLASSIFIED
QUASI DRUG
BIOLOGICS
OTHER
REGULATION
CATEGORY
MDD
REGULATION
CFR
REGULATION
MDD
Class I
MDD
Class IS
MDD
Class IM
MDD
Class IIA
MDD
Class IIB
MDD
Class III
CFR
Class I
CFR
Class II
CFR
Class III
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Develop Customer Solutions “DCS”
View of the End User - Example
• To work and display Regulatory Release and Sales release Grid
Browser will be used.
• One example below where Sales Release for Products are visualised
in context of countries.
• The same Grid could be used to Manage
Regulatory Release
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Develop Customer Solutions “DCS”
View of the End User - Example
• Another Example – Rows Products
with connected Classifications
– Columns – All Classifications Rules
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Develop Customer Solutions “DCS”
Challenges for Mölnlycke
• PLM As-Is built on Objects, Types, Attributes
• How to work with information in context of: – Number Id. system – Workflow – Life cycles – Promotion rules – Ownership – Roles – Etc.
How can we manage Information and keep control in the same manner as today with Documents?
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Develop Customer Solutions “DCS”
Challenges for Mölnlycke cont.
How to go from:
• Document Management – Document Types – Everything in context – Text document – Templates and layout
To:
• Content Management? – Part of document – Chapters – Still layout
Or even preferred:
• Information Management – Context free? – No layout – Text reused in interfaces or with a report generator where MHC
decide to use the information from context and layout in a structured and controlled way.
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Develop Customer Solutions “DCS”
One Version of the Truth - RA in DCS
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Develop Customer Solutions “DCS”
Thank You!