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    MILLENNIUM DOME PROJ

    Gurpreet Singh (23), Neha Ansal (35), Soham CGroup 1

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    AgendaIntroduction: Why Project Management

    Project Scheduling

    The Organizational Context

    Project Selection and Portfolio Management

    Leadership and Project Manager

    Scope Management

    Project Team Building, Conflict and Negotiation

    Risk Management

    Cost Estimation and Budgeting

    Project Scheduling I

    Project Scheduling II

    Critical Chain Project Scheduling

    Project Closeout and Termination

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    Introduction

    The Millennium Domeis the original name of a large dome-shaped building, orihouse the Millennium Experience, a major exhibition celebrating the beginningmillennium.

    The project was largely reported by the press to have been aflop:badly thoexecuted, and leaving the government with the embarrassing question of what toafterwards.

    During the 12 months it was open there were approximately 6.5 million visitors

    fewer than the approximately 10 million paying visitors that attended the FeBritain, which only ran from May to September.

    According to the UK National Audit Office,the total cost of The Dome at the liqNew Millennium Experience Company in 2002 was 789 million, of which 6covered by National Lottery grants and 189 million through sales of ticketof 25 million over costs meant that the full lottery grant was not required. Howevmillion of lottery money was still 204 million in excess of the original estima

    million required, due to the shortfall in visitor numbers.

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    Millennium Dome - Locatio

    Located on the GreenwichPeninsula in South East LoEngland, the exhibition wasthe public from1 January - 31 December 2

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    Introduction: Why Project Man

    Chapters

    1 Introduction: Why ProjectManagement?

    2 The Organizational Context

    3 Project Selection and PortfolioManagement

    4 Leadership and Project Manager

    5 Scope Management

    6 Project Team Building, Conflictand Negotiation

    7 Risk Management

    8 Cost Estimation and Budgeting

    9 Project Scheduling I

    10 Project Scheduling II

    11 Critical Chain Project Scheduling

    12 Project Closeout and

    Termination

    CHAPTER LIST

    The Parameters of success in a project:

    TIME: 1997-2000

    COST: 750million

    CLIENTACCEPTANCE:

    12 millionvisitors

    PERFORMANCEWorld-class

    dome

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    Introduction: Why Project Man

    Chapters

    1 Introduction: Why ProjectManagement?

    2 The Organizational Context

    3 Project Selection and PortfolioManagement

    4 Leadership and Project Manager

    5 Scope Management

    6 Project Team Building, Conflictand Negotiation

    7 Risk Management

    8 Cost Estimation and Budgeting

    9 Project Scheduling I

    10 Project Scheduling II

    11 Critical Chain Project Scheduling

    12 Project Closeout and

    Termination

    CHAPTER LIST

    The elements of the project were the following:

    Unique: It was at the dome that the national exhibition wpart of the millennium celebrations.

    Time scale: The time line was fixed- started in 1997 and

    Budget: The project was to be funded by National Lottecommercial sponsors and had an estimated budget of 7

    Limited resources: Fixed amount of human resources raw material etc. were allotted.

    Cross-functional dimension: Involved human resourcdomains like designing, construction, hospitality, electriciboards etc.

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    Project Life CycleChapters

    1 Introduction: Why ProjectManagement?

    2 The Organizational Context

    3 Project Selection and PortfolioManagement

    4 Leadership and Project Manager

    5 Scope Management

    6 Project Team Building, Conflictand Negotiation

    7 Risk Management

    8 Cost Estimation and Budgeting

    9 Project Scheduling I

    10 Project Scheduling II

    11 Critical Chain Project Scheduling

    12 Project Closeout and

    Termination

    CHAPTER LIST

    CONCEPTUALIZATION

    February 1996 The Millennium Commission decides in prwith a Millennium Exhibition.March 1996 The site at Greenwich is selected from four shoJanuary 1997 The Commission announce their 'in principDome. The Government decided that the project should bpublic sector.February 1997 Millennium Central Ltd (later renamed thExperience Company Ltd) became operational.

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    Project Life CycleChapters

    1 Introduction: Why ProjectManagement?

    2 The Organizational Context

    3 Project Selection and PortfolioManagement

    4 Leadership and Project Manager

    5 Scope Management

    6 Project Team Building, Conflictand Negotiation

    7 Risk Management

    8 Cost Estimation and Budgeting

    9 Project Scheduling I

    10 Project Scheduling II

    11 Critical Chain Project Scheduling

    12 Project Closeout and

    Termination

    CHAPTER LIST

    DEVELOPMENT

    May 1997 The New Millennium Experience Company finalize

    plan which sets an overall cash cost of 758 million.June 1997 The new Government confirms its commitment toConstruction of the Dome and associated infrastructure begiJuly 1997 The Millennium Commission awards a lottery gran

    EXECUTION

    April 1998 The Company issues its first Corporate Plan.November 1998 Budget review by the Company and the Co

    March 1999 Competition to select a user for the Dome after Exhibition begins.September 1999 Tickets go on sale to the public on 22 SeptJanuary 2000 The Dome opens to the public on 1 January. Trevises its forecast number of visitors from 12 million to 10 mJanuary. The Company reverses its decision not to sell ticketFebruary 2000 The Commission awards an additional grant the Company on 4 February. The Company's Chief ExecutivePage CBE is replaced by M. P Y Gerbeau.

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    Project Life CycleChapters

    1 Introduction: Why ProjectManagement?

    2 The Organizational Context

    3 Project Selection and PortfolioManagement

    4 Leadership and Project Manager

    5 Scope Management

    6 Project Team Building, Conflictand Negotiation

    7 Risk Management

    8 Cost Estimation and Budgeting

    9 Project Scheduling I

    10 Project Scheduling II

    11 Critical Chain Project Scheduling

    12 Project Closeout andTermination

    CHAPTER LIST

    TERMINATION

    May 2000 The Company revises its forecast number of p6 million in its application for an additional grant of 38.6 on 19 May.The Chairman of the Company (Mr Robert Ayling) resignJuly 2000 The number of paying visitors reaches the threAugust 2000 The Commission awards an additional gra

    to the Company on 4 August. The Company revises its fopaying visitors to 4.5 million.September 2000 The Commission awards an additionalmillion to the Company on 5 September. Mr David Jamesappointed Executive Chairman and Accounting Officer of5 September. Mr Quarmby steps down and becomes Vic

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    The Organizational CoChapters

    1 Introduction: Why ProjectManagement?

    2 The Organizational Context

    3 Project Selection and PortfolioManagement

    4 Leadership and Project Manager

    5 Scope Management

    6 Project Team Building, Conflictand Negotiation

    7 Risk Management

    8 Cost Estimation and Budgeting

    9 Project Scheduling I

    10 Project Scheduling II

    11 Critical Chain Project Scheduling

    12 Project Closeout andTermination

    CHAPTER LIST

    MISSION STATEMENT

    To create, build, and operate a national Millennium Experie

    inspires, entertains, educates and involves visitors and particip

    To seek, through the Experience, to influence positively eac

    of themselves and the world's view of this nation.

    This mission statement was well in line with the objective

    company to build in a world class exhibition dome fo

    celebrations.

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    Chapters

    1 Introduction: Why ProjectManagement?

    2 The Organizational Context

    3 Project Selection and PortfolioManagement

    4 Leadership and Project Manager

    5 Scope Management

    6 Project Team Building, Conflictand Negotiation

    7 Risk Management

    8 Cost Estimation and Budgeting

    9 Project Scheduling I

    10 Project Scheduling II

    11 Critical Chain Project Scheduling

    12 Project Closeout andTermination

    CHAPTER LIST

    ExecutiveChairman

    Board ofDirectors

    ExecutiveDirectors

    Chief Executive

    Finance &CorporateServices

    Non ExecutiveDirectors

    Site & Structure TransportCommercial

    Director

    Sponsorships

    Licence

    Trade Travel

    OperationsDirector

    Ticketing

    Daily Operations

    ChallengerDirector

    ImplementationDirector

    ProductionDirector

    Greenwcontent &

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    Key StakeholdersChapters

    1 Introduction: Why ProjectManagement?

    2 The Organizational Context

    3 Project Selection and PortfolioManagement

    4 Leadership and Project Manager

    5 Scope Management

    6 Project Team Building, Conflictand Negotiation

    7 Risk Management

    8 Cost Estimation and Budgeting

    9 Project Scheduling I

    10 Project Scheduling II

    11 Critical Chain Project Scheduling

    12 Project Closeout andTermination

    CHAPTER LIST

    INTERNALSTAKEHOLDERS

    ChiefExecutive

    Officer

    Board oDirecto

    TheMillenni

    Commiss

    ProjectManagers

    FunctionalManagers

    AccountingOfficers

    EXTERNALSTAKEHOLDERS

    NMEC

    TheMillennium

    Commission

    NationF

    DistDep

    Government, UK

    Department ofCulture, Media

    and Sports

    Visitors

    EnvironmentGroups

    NationalAudit

    Committee

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    Project Selection & Portfolio Man

    Chapters

    1 Introduction: Why ProjectManagement?

    2 The Organizational Context

    3 Project Selection and PortfolioManagement

    4 Leadership and Project Manager

    5 Scope Management

    6 Project Team Building, Conflictand Negotiation

    7 Risk Management

    8 Cost Estimation and Budgeting

    9 Project Scheduling I

    10 Project Scheduling II

    11 Critical Chain Project Scheduling

    12 Project Closeout andTermination

    CHAPTER LIST

    The basis for selection of this project for buildwas:

    Past History:The commission wanted the Millennium Exhibitionstature comparable to that of:

    The Great Exhibition of 1851The Festival of Britain of 1951

    Since, they already had such exhibition domes buthe above; they could now focus on this Dome eahad past data with them which brought them hlearning curve.

    Financial aspect Balanced Budget:The millennium commission was approved as it wbalanced budget - costs and income of 758 milliresult in a 12 million paying visitors.

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    Leadership and Project MChapters

    1 Introduction: Why ProjectManagement?

    2 The Organizational Context

    3 Project Selection and PortfolioManagement

    4 Leadership and Project Manager

    5 Scope Management

    6 Project Team Building, Conflictand Negotiation

    7 Risk Management

    8 Cost Estimation and Budgeting

    9 Project Scheduling I

    10 Project Scheduling II

    11 Critical Chain Project Scheduling

    12 Project Closeout andTermination

    CHAPTER LIST

    Ms.Jennifer Page was Chief Executiveof the London Millennium Dome projectfrom 1 March 1995until she was firedafter a flawed opening night and poorearly attendance at the start of 2000.

    Page was sacked as Chief Executive on5 February 2000. She had come underpressure after anopening night fiascoon 31 Decembebypoor attendancein January 2000 and a revolt by spo

    Page added to her criticism of ministers by insisting that decision by the Prime Minister Tony Blair to invite onschoolchildren to the Dome for free had had a signifiits income.

    In the end, admitted blame for the Ticket Fiasco.

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    Scope ManagementChapters

    1 Introduction: Why ProjectManagement?

    2 The Organizational Context3 Project Selection and Portfolio

    Management

    4 Leadership and Project Manager

    5 Scope Management

    6 Project Team Building, Conflictand Negotiation

    7 Risk Management

    8 Cost Estimation and Budgeting

    9 Project Scheduling I

    10 Project Scheduling II

    11 Critical Chain Project Scheduling

    12 Project Closeout andTermination

    CHAPTER LIST

    The scope of the project was to build a Millennium Dome s

    millennium exhibition. The following is the :Work Breakdown St

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    Responsibility MatrixChapters

    1 Introduction: Why ProjectManagement?

    2 The Organizational Context3 Project Selection and Portfolio

    Management

    4 Leadership and Project Manager

    5 Scope Management

    6 Project Team Building, Conflictand Negotiation

    7 Risk Management

    8 Cost Estimation and Budgeting

    9 Project Scheduling I

    10 Project Scheduling II

    11 Critical Chain Project Scheduling

    12 Project Closeout andTermination

    CHAPTER LIST

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    Project Team BuildinChapters

    1 Introduction: Why ProjectManagement?

    2 The Organizational Context

    3 Project Selection and PortfolioManagement

    4 Leadership and Project Manager

    5 Scope Management

    6 Project Team Building, Conflictand Negotiation

    7 Risk Management

    8 Cost Estimation and Budgeting

    9 Project Scheduling I

    10 Project Scheduling II

    11 Critical Chain Project Scheduling

    12 Project Closeout andTermination

    CHAPTER LIST

    The major players included:

    The New Millennium Experience CompaThe Millennium Commission

    The Department of Culture, Sports and M

    The designing and construction was outsourced to differeteams.

    A few examples:Civil Engineer - WS AtkinsServices Engineering - Buro Happold Consulting EngineAcoustic Consultant - Sandy Brown Associates

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    Conflict and NegotiaChapters

    1 Introduction: Why ProjectManagement?

    2 The Organizational Context

    3 Project Selection and PortfolioManagement

    4 Leadership and Project Manager

    5 Scope Management

    6 Project Team Building, Conflictand Negotiation

    7 Risk Management

    8 Cost Estimation and Budgeting

    9 Project Scheduling I

    10 Project Scheduling II

    11 Critical Chain Project Scheduling

    12 Project Closeout andTermination

    CHAPTER LIST

    Peter Mandelson Minister for Trade and Industrywas made the Dome Secretary.

    Conflict of Interest:The dome was being sponsored by a number ofcompanies - such as Rupert Murdoch's BSkyBwhich were affected by rulings from theDepartment of Trade and Industry

    My role in relation to the dome is as shareholder, no

    sponsorship team."I have never been and never inteninvolved in procuring or negotiating sponsorship deaconflict arises. Peter Mandelson addressing the HCommons.

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    Risk ManagementChapters

    1 Introduction: Why ProjectManagement?

    2 The Organizational Context

    3 Project Selection and PortfolioManagement

    4 Leadership and Project Manager

    5 Scope Management

    6 Project Team Building, Conflictand Negotiation

    7 Risk Management

    8 Cost Estimation and Budgeting

    9 Project Scheduling I

    10 Project Scheduling II

    11 Critical Chain Project Scheduling

    12 Project Closeout andTermination

    CHAPTER LIST

    Risk ConsequenceScore

    Likelihood Score Imp1 Schedule Risk High 0.8 Medium 0.7 Seri2 Cost Estimate Risk High 0.9 Medium 0.8 Seri3 Market Risk, volume High 0.7 High 0.8 Seri4 Market Risk, price High 0.7 High 0.7 Seri5 Political Risk Medium 0.5 Medium 0.4 Mod6 Technical Risk Medium 0.4 Low 0.2 Min7 Financing Risk High 0.9 Medium 0.4 Seri8 Promotion Risk Medium 0.4 Medium 0.4 Mod9 Technical Risk Medium 0.5 Low 0.2 Mod10 Operating Risk Low 0.3 Low 0.3 Min11 Integrating Risk Low 0.1 Low 0.1 Min12 Environmental Risk Low 0.1 Low 0.2 Min13

    Acts of God

    High

    0.8

    Low

    0.1

    Min

    Overall Probability:

    Pf= (0.8 + 0.9 + 0.7 + 0.7 + 0.5 + 0.4 + 0.9 +0.+ 0.1 + 0.1 + 0.8)/13 = 0.55

    Overall Consequences:

    Cf= (0.7 + + 0.8 + 0.8 + 0.7 + 0.4 + 0.2 + 0.4 +0.3 + 0.1 + 0.2 + 0.1)/13 = 0.26

    Overall Risk Factor = Pf + Cf (Pf) * (Cf)= 0.55 + 0.26 0.55*0.= 0.67

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    Risk Impact MatrixChapters

    1 Introduction: Why ProjectManagement?

    2 The Organizational Context

    3 Project Selection and PortfolioManagement

    4 Leadership and Project Manager

    5 Scope Management

    6 Project Team Building, Conflictand Negotiation

    7 Risk Management

    8 Cost Estimation and Budgeting

    9 Project Scheduling I

    10 Project Scheduling II

    11 Critical Chain Project Scheduling

    12 Project Closeout andTermination

    CHAPTER LIST

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    Chapters

    1 Introduction: Why ProjectManagement?

    2 The Organizational Context

    3 Project Selection and PortfolioManagement

    4 Leadership and Project Manager

    5 Scope Management

    6 Project Team Building, Conflictand Negotiation

    7 Risk Management

    8 Cost Estimation and Budgeting

    9 Project Scheduling I

    10 Project Scheduling II

    11 Critical Chain Project Scheduling

    12 Project Closeout andTermination

    CHAPTER LIST THE RISKS WHAT HAPPENED IN PRACTICE

    1 Construction (Schedule Risk)

    The Dome might not be

    completed on time.

    The Dome opened on schedule on 1 J

    of the Dome, originally to be complete

    continued up to opening day. This mea

    opportunity for trial running.

    2 Cost Estimate Risk

    Costs might exceed the May

    1997 budget.

    Costs moved over the period May 199

    at September 2000, the budget had in

    3 Visitor numbers (Market Risk, volume)

    Visitor projections might be too

    high.

    The projected number of paying visito

    12 million to 4.5 million.

    4 Marketing (Promotion Risk/ Market Risk, price)

    Marketing might not

    successfully sell the Dome to

    the public, particularly if there

    was considerable negative

    publicity.

    The public perception of the Dome wa

    But the majority of people visiting the D

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    Chapters

    1 Introduction: Why ProjectManagement?

    2 The Organizational Context

    3 Project Selection and PortfolioManagement

    4 Leadership and Project Manager

    5 Scope Management

    6 Project Team Building, Conflictand Negotiation

    7 Risk Management

    8 Cost Estimation and Budgeting

    9 Project Scheduling I

    10 Project Scheduling II

    11 Critical Chain Project Scheduling

    12 Project Closeout andTermination

    CHAPTER LISTTHE RISKS WHAT HAPPENED IN PRACTI

    6 Sponsorship

    Delays in finalizing contracts, and the

    unattractiveness of certain zones to

    sponsors, might result in a failure to

    secure anticipated levels of

    sponsorship.

    The total amount of sponsorship

    kind' and 'budget enhancement'

    budget of 175 million

    7 Sale Proceeds

    Buyers might not be found for the

    Dome, and an adequate selling price

    might not be achieved.

    A preferred bidder for the Dome

    2000 with an offer of 105 millio

    September. The process of findi

    restarted.

    8 Political Risk

    Political unrest, strike, riots, terrorismetc.

    The Secretary for trade and inhad been given the respons

    Dome and was charged by the

    interest between his two jobs

    sponsored by a number of com

    Murdoch's BSkyB - which wer

    the Department of Trade and In

    CCHAPTER LIST

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    Cost Estimation and BudChapters

    1 Introduction: Why ProjectManagement?

    2 The Organizational Context

    3 Project Selection and PortfolioManagement

    4 Leadership and Project Manager

    5 Scope Management

    6 Project Team Building, Conflictand Negotiation

    7 Risk Management

    8 Cost Estimation and Budgeting

    9 Project Scheduling I

    10 Project Scheduling II

    11 Critical Chain Project Scheduling

    12 Project Closeout andTermination

    CHAPTER LIST

    Cost Sheet

    Sponsorship income, compared with the Compa

    Ticket sales income, compared with the Compa

    Actual total and paying visitors compared with thsuccessive targets

    CHAPTER LIST

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    Project SchedulingChapters

    1 Introduction: Why ProjectManagement?

    2 The Organizational Context

    3 Project Selection and PortfolioManagement

    4 Leadership and Project Manager

    5 Scope Management

    6 Project Team Building, Conflictand Negotiation

    7 Risk Management

    8 Cost Estimation and Budgeting

    9 Project Scheduling I

    10 Project Scheduling II

    11 Critical Chain Project Scheduling

    12 Project Closeout andTermination

    CHAPTER LIST

    G ChCHAPTER LIST

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    Gantt ChartChapters

    1 Introduction: Why ProjectManagement?

    2 The Organizational Context

    3 Project Selection and PortfolioManagement

    4 Leadership and Project Manager

    5 Scope Management

    6 Project Team Building, Conflictand Negotiation

    7 Risk Management

    8 Cost Estimation and Budgeting

    9 Project Scheduling I

    10 Project Scheduling II

    11 Critical Chain Project Scheduling

    12 Project Closeout andTermination

    CHAPTER LIST

    N k DiCHAPTER LIST

    http://gantt%20chart%20and%20network%20diagram.mpp/
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    Network DiagramChapters

    1 Introduction: Why ProjectManagement?

    2 The Organizational Context

    3 Project Selection and PortfolioManagement

    4 Leadership and Project Manager

    5 Scope Management

    6 Project Team Building, Conflictand Negotiation

    7 Risk Management

    8 Cost Estimation and Budgeting

    9 Project Scheduling I

    10 Project Scheduling II

    11 Critical Chain Project Scheduling

    12 Project Closeout andTermination

    CHAPTER LIST

    Critical Chain Project SchedCHAPTER LIST

    http://gantt%20chart%20and%20network%20diagram.mpp/
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    Critical Chain Project SchedChapters

    1 Introduction: Why ProjectManagement?

    2 The Organizational Context

    3 Project Selection and PortfolioManagement

    4 Leadership and Project Manager

    5 Scope Management

    6 Project Team Building, Conflictand Negotiation

    7 Risk Management

    8 Cost Estimation and Budgeting

    9 Project Scheduling I

    10 Project Scheduling II

    11 Critical Chain Project Scheduling

    12 Project Closeout andTermination

    CHAPTER LIST

    The concept of CCPM could be applied to the Millennium Domwork could be completed before schedule without any delay bsafety and feeder buffers.

    WITHOUT CCPMThe total days required to complete the project was 1128 dayCCPM.

    WITH CCPMThe total days required to complete the project is 887 days af

    CCPM.

    Project Closeout and TermCHAPTER LIST

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    Project Closeout and TermChapters

    1 Introduction: Why ProjectManagement?

    2 The Organizational Context

    3 Project Selection and PortfolioManagement

    4 Leadership and Project Manager

    5 Scope Management

    6 Project Team Building, Conflictand Negotiation

    7 Risk Management

    8 Cost Estimation and Budgeting

    9 Project Scheduling I

    10 Project Scheduling II

    11 Critical Chain Project Scheduling

    12 Project Closeout andTermination

    CHAPTER LIST

    Body of the write up

    Write brief sentences or better just points

    Project Closeout and TermCHAPTER LIST

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    Project Closeout and TermChapters

    1 Introduction: Why ProjectManagement?

    2 The Organizational Context

    3 Project Selection and PortfolioManagement

    4 Leadership and Project Manager

    5 Scope Management

    6 Project Team Building, Conflictand Negotiation

    7 Risk Management

    8 Cost Estimation and Budgeting

    9 Project Scheduling I

    10 Project Scheduling II

    11 Critical Chain Project Scheduling

    12 Project Closeout andTermination

    CHAPTER LIST

    Body of the write up

    Write brief sentences or better just points

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    By Group 1: Gurpreet Singh (23)

    Neha Ansal (35) &

    Soham Chowdhury (59)

    Thank You!