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    T.Mayuran RGE NO: DK50554 Management of Projects Page 1

    Task-01

    1.1 Important of the Project Management

    A perfect project management will leads the project to a successful completion. A smart

    project management offers strong relationship between the client and the project manager.

    The same project management strategies that allowed you to successfully complete one

    project will serve you many times over. According to the competitive market situation the

    project should be pre-planned well, that is impossible without a ideal project management.

    Project management helps to reduce the cost misuse and errors of a project.

    Perhaps one of the greatest benefits of project management is that it allows for flexibility.

    Sure project management allows you to map out the strategy you want to take see your

    project completed. But the beauty of such organization is that if you discover a smarter

    direction to take, you can take it.

    Principles of project management

    Planning Organizing Staffing Directing Monitoring Controlling Representing

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    The planning

    The planning is about the managements process in the project. Mainly in the project they

    have plan the scope, cost, time.

    Time

    For analytical purposes, the time required to produce a deliverable is estimated using several

    techniques. One method is to identify tasks needed to produce the deliverables documented in

    a work breakdown structure or WBS. The work effort for each task is estimated and those

    estimates are rolled up into the final deliverable estimate. The tasks are also prioritized,

    dependencies between tasks are identified, and this information is documented in a project

    schedule.

    The dependencies between the tasks can affect the length of the overall project (dependency

    constrained), as can the availability of resources (resource constrained). Time is not

    considered a cost nor a resource since the project manager cannot control the rate at which it

    is expended. This makes it different from all other resources and cost categories. It should be

    remembered that no effort expended will have any higher quality than that of the effort-

    expenders.

    Scope

    Requirements specified to achieve the end result. The overall definition of what the project is

    supposed to accomplish, and a specific description of what the end result should be or

    accomplish. A major component of scope is the quality of the final product. The amount of

    time put into individual tasks determines the overall quality of the project. Some tasks may

    require a given amount of time to complete adequately, but given more time could be

    completed exceptionally. Over the course of a large project, quality can have a significant

    impact on time and cost (or vice versa). Together, these three constraints have given rise to

    the phrase On Time, On Spec, On Budget. In this case, the term scope is substituted with

    specification.

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    Cost

    Cost to develop a project depends on several variables including (chiefly): resource costs,

    labor rates, material rates, risk management (i.e. cost contingency), Earned value

    management, plant (buildings, machines, etc.), equipment, cost escalation, indirect costs, and

    profit. But beyond this basic accounting approach to fixed and variable costs, the economic

    cost that must be considered includes worker skill and productivity which is calculated by

    variation to project cost estimates. This is important when companies hire temporary or

    contract employees or outsource work.

    The organizing

    The organizing is identification of works going to be done for the project. Allocating the

    resources according to the identified works is the main part of organizing.

    Example: in the project if they need 2 computers more the organizer should arrange those.

    The Staffing

    Appointing an employee in a suitable position in order to the various abilities and talents of

    the employee is staffing.

    Example: appoint the staffs to do the works.

    The Directing

    Managing and giving the instructions to the staffs who have fixed to do the project is

    directing.

    Example: the project manager.

    The monitoring

    Checking the process of the project and oversees the staffs is monitoring.

    Example: supervisors.

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    The Controlling

    Taking the actions and innovating is controlling. High authority management doing this

    process.

    Example: strategic managers.

    The representing

    The representing is related with marketing and working together with end users.

    Example: Sales representative.

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    1.2Explain the Project and success/failure

    What is project?

    A project is a unique set of coordinate activities, with a definite starting and finishing point,

    undertaken by an individual or organization to meet specific objectives within define

    schedule, cost and performs parameters. Projects cut across organizational lines because they

    need the skills and talents from multiple professions and organizations. Project complexity

    often arises from the complexity of advance technology, which creates task interdependencies

    that may introduce new and unique problems.

    Project success factors

    Project missioninitial clarity of goals and general directions.

    Top management support willingness of top management to provide the necessaryresources and authority for project success.

    Project schedule and plans a detailed specification of the individual action stepsrequired for project implementation.

    Client consultation communication, consultation, and active listening to allimpacted parties.

    Personal recruitment, selection and training of the necessary personal for the

    project.

    Client consultation communication, consultation, and active listening to allimpacted parties.

    Technical task availability of the required technology and expertise to accomplishthe specific technical action steps.

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    Client acceptancethe act of selling the final project to its ultimate intended users.

    Monitoring and feedbacktimely provision of comprehensive control information ateach phase in the implementation process.

    Communication the provision of an appropriate network and necessary data to allkey factors in the project implementation.

    Troubleshootingthe ability to handle unexpected crises and deviation from the plan.

    Additional factors:-

    Characteristics of the project team leader competence of the project leader and theamount of authority available to perform his/her duties.

    Power and politics the degree of political activity within the organization andperception of the project as furthering the self- interests of an organizations member.

    Environmental events the likelihood of external organization factors impacting onthe operations of the project team, either positively or negatively.

    Urgency the perception of the importance of the project or the need to implementthe project as soon as possible.

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    The following sections focus on these and other aspects of project participants roles in

    successful projects

    Top managementtop management commitment is essential to project success because itinfluences acceptance or resistance from others on the project allocating necessary resources,

    giving the project manager adequate authority and influence and backing the project manager

    in times of crisis. In successful project, the project manager is confident about top

    managements support and satisfied with the levels of responsibility and authority conferred to

    him.

    One top management shows commitment by appointment a project sponsor to agers, and top

    management to expedite responses to potential problems. She is involved from the early

    planning stages and ensures that company and project management values are incorporated

    into project plans.

    Project manager - project manager of successful projects are committed to meeting time,

    cost, safety and quality goals. They are deeply involved in the project from beginning to end.

    They have sufficient authority to oversee development of plans and schedules, make

    additions or changes, and carry them out. The most excellent project mangers obtain extra

    complete by organism together well-organized and successful. They also construct energetic

    utilize of management by under your own steam approximately. They are easy to get to, well-

    known, and on a friendly base with people in the project.

    Project teamin successful project, the project team is committed both to the goals of theproject and to the project management process. The whole team is involve in estimating,

    setting schedules and budgets, helping solve problems, and making decisions a process that

    helps develop positive attitudes about the project, build commitment to project goals, and

    motivate the team. Commitment to project management is enhanced by a corporate culture

    that understands and supports project management. In successful project team is staffed with

    the necessary expertise and experience. The team has the requisite skills and knowledge, and

    is provided adequate resources and technology to perform its functions. In successful project,

    there is close team work, confidence, trust, and understanding of every ones roles. Teambuilding is employed to define roles and delegate authority and responsibility. To foster good

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    relations that carries through to the work place, team members and encouraged to mix

    socially.

    Customer userIn successful projects, there is no question about who the customer and end

    user are. The customer pays for the project, and the user is the ultimate recipient or operator

    of the end item. Sometimes they are the same, sometimes not. We refer to both as the client.

    The project team identifies these parties before the project beings and understands what they

    want. In successful projects, the client is strongly committed to project goals and is involved

    in the project management process. The customer has the authority and influence to share in

    making decisions, authorizing changes, and helping select subcontractors. Through client

    involvement in planning and design the project team can better determine what the client

    wants and can set specific goals and criteria. The customer user is involved in the

    implementation process and gives final approval for the installed end item.

    In successful projects, several factors related to project management functions and to

    elements of the system development process. These factors include project definition,

    planning, control and implementation.

    Definition In successful project. There is complete clear definition of project scope,objectives and work to be done. Project responsibilities and requirements are clearly define

    and well understood by everyone involved. Clarity of definition produce common

    expectations among the participants. Although some flexibility in definition is described,

    goals and requirements need to be relatively stable. It is difficult to proceed when there is

    persistent change in goals, scope or requirements. Changes require adjustments to be made to

    plans and communicated to participants. In successful projects, goals and requirements are

    quantified wherever possible, but important qualitative aspects of project performance are

    also included.

    Planning- In successful projects, plans are related to time, cost and performance goals. Theplans include scope and work definition, schedules, networks, milestones, cost estimates,

    cash flow analyses, labor and equipment requirements and risk analysis. Plans ensure that the

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    hard things that people want to avoid thinking about get done first. In successful projects, the

    technology has been carefully considered and the problems anticipated and understood.

    Safety is also an issue, and plans include requirements and means for ensuring participations

    safety. Peoples behavior and attributes are important too. People are more likely to follow

    plans when they personally helped develop the schedule and plans. Good planning takes into

    consideration those who will be affected by the project and seeks their participation and

    approval. In successful projects, the plans provide detailed descriptions of the stages of the

    project, ways to measure performance, and arrangements for project control and trouble

    shooting.

    Control successful projects have a control and reporting system that provides formonitoring and feedback at all stages, and enables comparison of schedules, budgets and

    team performance with project goals. The control system uses checks and balances. It

    supplies information that is timely, meaningful, free of irrelevant details, yet covers

    everything. It enables ongoing assessment of the effectiveness of the project team, how well

    objectives are being met and the likelihood of success.

    In successful projects, the control system is proactive and forward looking. It allows time toanticipate problems, foresee and forestall them, and to react as problems arise. Schedule

    slippages and cost growth are taken as early warning indicators of problems. The project

    manager and project team in successful projects, minimal changes are allowed except when

    essential to safety, to facilitate the job, or to meet user needs. Most changes are made on

    paper, early in the job not later. Pressure is out on planners and designers to produce

    complete, finished designs before building or fabrication begins.

    Implementationin successful projects, preparation for implementation is done in advance.It is addressed in the initial plan and throughout the project. There is a strong liaison between

    the projects team and the user about implementation details. Work is paced to minimize the

    downstream adverse impact on people. In successful projects, the originally authorized plan

    spells out how and when the project should be terminated. The project is not allowed to drift

    from earlier goals, exceed goals, or to do too much or go on for too long. In successful

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    projects the team learns from its experience. When the work is finished the team assesses its

    experience, evaluates its performance, and applies the learnings to subsequent projects.

    What is a Project failure?

    All failures are system failures in the sense that they are actually the output of a particular

    system. That is to say, there are features or defects in the system that produced or two

    criteria:

    1. It does not satisfy the requirements of those involved with the systemmanagement, users or other affected parties. Project failure usually implies not

    meeting cost, schedule, performance, quality, safety or related objectives.

    2. It produces results that are undesirable to those involved with it. A failed projectdoes not meet user or developer expectations, or leaves them worse of f than

    before.

    The criteria of project failure can be viewed from the two perspectives illustrate:

    1. When a fixed price project has a cost overrun, the developer must absorb theexcess cost, suffering a loss or reduces profit. From the developers perspective,the project is a failure.

    2. The project end item is not accepted or utilized even though it was delivered onschedule, under budget and according to specification. This is a project failure

    experienced by the user or other project recipients.

    The two kinds of failure can be mutually exclusive: while one of the parties experiences

    failure, the other experience success. For example, even though project cost overruns might

    drive a developer into bankruptcy, the user may derive considerable benefit from the end

    item, in contrast, the developer might earn handsome profits from the project, yet the user is

    disappointed with or never uses the end item.

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    Project failure factors

    Inadequate project management approach the project does not have the rightorganization structure, project manager or team to fit the project.

    Example:

    The project organization structure, planning and controls are incongruent or incompatible

    with the project situation, the philosophy of the project manage, or corporate culture and

    objectives.

    A project team, project manager or project structure that was successful in the past is plugged

    into a new project without considering the unique requirements of the project or

    distinguishing characteristics of its environment.

    Unsupportive top management top management does not give the active andcontinued support necessary to achieve project goals. This is revealed in many ways.

    Example:

    Top management does not yield adequate responsibility or authority to the project manager or

    back the project managers decisions or actions.

    The company does not make policy and procedural changes needed to conduct effective

    project management.

    The wrong project managerthe person in the role of project manager does not havethe background, skills, experience or personality to lead and manage the project.

    Example:

    The project manager is unable to confront conflict. She does not ask tough, probing questions

    and cannot effectively argue for the best interests of the project.

    The project manager cannot make the adjustment from a traditional work environment to the

    change and uncertainly of projects. She/he lacks the ability to function effectively under short

    time frames and stressful situations.

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    Ignoring the systemic nature of projects the project is not treated as a system.Elements and processes of the project are compartmentalized without regard to their

    interaction.Example:

    Hardware, software, resource and facilities are viewed independently without regard to their

    relation to overall project objectives rather than one on project objectives.

    The evolutionary process of systems development is viewed piecewise, one step at a time,

    without regard to subsequent or previous stages. This is evident by poor planning for future

    stages and inadequate evaluation of past stages. Problems are passed from one phase to the

    next.

    Inappropriate or misuse of project managementproject management techniques aremisunderstood or improperly employees. The problem lies with the project manager,

    the project team or the techniques themselves.Example:

    The project managers fail to distinguish no project techniques of planning, coordinating and

    control from those necessary for project activities. The project manager or his team do not

    understand the need for tools such as PERT, WBS performance analysis, conflict

    conformation and team building these techniques are used incorrectly or not at all.

    The project manager does not attend to the human/behavioral side of projects: he/she does not

    build a project team, help team members understand the project goal, nor inspire them to

    work together toward the goal.

    Inadequate communication in the projectthese are problems that stem from lack ofinformation quality, accuracy or timeliness, poor data collection and documentation or

    inadequate distribution of information to those who need it.

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    Example:

    Early in the project, information about objectives, responsibilities and acceptance criteria is

    not documented. No attempt is made to identify information and source that will be needed

    during the project. Parties that need to know are not identified or kept informed.

    The quality and quantity of information gradually lessens as the project progresses because

    there is not enough time. Communications are not documented so it is difficult to distinguish

    facts from assumptions.

    Failure to involve the user the user of customer does not participate in theplanning/definition/design/implementation process and user needs are disregarded.

    This is one of the most frequently mentioned sources of project failure. Failure to

    involve the user early in the project results in lack of agreement about requirements,

    numerous change request later and conflict between the user and project team during

    implementation. Even when users do participate in defining requirements, without

    continued involvement they cannot visualize the appearance or functioning of the

    final end item and are dissatisfied when they see the result. Problems are aggravated

    and more difficult to solve when there are multiple users. Both the user and project

    management are to blame:

    The user may feel awkward or uncomfortable and try to minimize his involvement.

    Some users resist participation, even when invited.

    The behavior of the project team discourages user involvement. Members of the

    project team may behave arrogantly and make the user feel ignorant or inferior.

    Inadequate project planninganalysis and planning of project details inadequate andsloppy reports and recommendations from previous projects are ignored. Instead of

    preparing in advance, management reacts to things as they occur. Although poor

    project planning by itself is a major reported source of project failure, also cited are

    tree particular features of planning definition, estimating and scheduling.

    Inadequate project definitionvague, wrong, and misleading or absence of projectdefinition is a frequently mentioned cause of failure. There is no formal definition of

    technical requirements, task or project scope. Definition problems result from:

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    Lack of, or a poorly prepared proposal, WBS, responsibility matrix or work role

    definitions.

    Bad estimating of team and resource estimates of resource requirements, activitydurations and completion dates are unrealistic. Bad estimating occurs because:

    Standards or files of similar projects are not used to estimating how long the project

    should take.

    Estimates are made without regard to the experience of the workers. It is assumed that

    all personal are experts and that they will perform the work without a hitch.

    Incorrect scheduling and handling of resource scheduling and allocation ofresources are incorrect assessments are not anticipated; resources skills and

    capabilities are unknown and resource for backup are unavailable. The problem

    begins during planning and continues throughout the project :

    Resource requirements are not anticipated and scheduled, and resource issues are

    addressed only as they occur. There is no skills inventory showing who is availablefor the project.

    Numerous changes during the execution phase changes are made to the originalrequirements without corresponding changes to the schedule, budget or other

    elements of the plan. This oversight leads to inadequate project communication, poor

    project definition, lack of user involvement and sloppy project control.

    Inadequate controlproject management does not anticipate problems but reacts afterthey arise control is focused on daily issues without looking ahead to potential

    problem situations; management waits until near the completion date to see if the

    project is on time. Sources of control problems include:

    Definition of work tasks that are too large to be effectively controlled, work packages

    and work groups that are too large to be supervised, and milestones that are too far

    apart to permit stepwise monitoring of the percentage of project completed.

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    1.3 Terms calledProject Management System

    Initiationthis is the very first stage of a project. In this first segment, the opportunities will

    explained and the problems will examined to find out the solutions and confer with all

    involved parties about the project scope.

    Planning This step is deciding that the suggested project is really benefited to the

    organization. If the project accepted according to its business benefits, project objectives,

    scope and project management methodologies. The project manager draws up the detail

    project schedule and budget.

    Executing This is about arranging meeting of the projects stakeholder to find out the

    requirements and solutions. One of them is selected and designed before applying. Projects

    budget also managed in this stage.

    Testing Testing is the process of executing the project. The project has to be check for

    correctness of using the resources and achieving the expected results of the project in a

    correct path.

    ClosingClosing is the segment which is helps to formally end-up the project. In this stage

    the projects tasks will turn in to a document and submit the deliverables to the customers.

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    1.3.1 Project Management System Process

    1. Agree precise specification (terms of reference) for the project2. Plan the project

    Project timescales and costs The project team Project management tools (Brainstorming, Fishbone/Ishikawa Diagrams,

    Critical Path Analysis Flow Diagrams, Gantt Charts)

    Brainstorming Fishbone diagrams

    Project critical path analysis (flow diagram or chart) Project financial planning and reporting Project contingency planning

    3. Communicate the project plan to your team4. Agree and delegate project actions5. Manage, motivate, inform, encourage, enable the project team6. Check, measure, and review project performance; adjust project plans; inform project

    team and others

    7. Complete project; review and report on project; give praise and thanks to the projectteam

    8. Follow up - train, support, measure and report project results and benefits

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    1.4 Key elements involved in terminating projects

    Terminating Project

    Project termination is one of the most serious decisions a project management team and its

    control board have to take. It causes frustration for those stakeholders who sincerely believed

    - and in most cases still believethat the project could produce the results they expected or

    still expect. The project manager and his or her team members, very important stakeholders

    of the project as well, will feel that they personally failed. They also will be scared of

    negative consequences for their careers; their motivation and consequently, productivity will

    decrease significantly.

    In contrast to that, we are convinced that conscious project termination at the right time,

    based on clear and well communicated criteria, profoundly discussed with the whole project

    management team, and finally mutually decided, is one of the boldest actions the involved or

    affected members of an organization can take.

    A clearly communicated strategy of the organization A clearly communicated reason why and how the project supports that strategy, and

    under what conditions it does not

    Clearly set and communicated project success criteria (in terms of scope, schedule,and budget), if possible clearly set and communicated termination criteria

    High level management attention, even for smaller projects, and in times wheneverything seems to be on track

    Periodical review meetings with the control board Open discussions with the control board about problems and possible solutions or

    alternatives, including termination

    In case the project has to be terminated, clear commitment of control board and highlevel management towards the project management team in order to enable the team

    to follow the project closure procedures

    Upon successful termination, similar rewards and incentives for project manager andhis or her team as with regular project closure

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    Reasons for Project Termination Becomes Necessary

    Technical reasons Requirements or specifications of the project result are not clear or unrealistic Requirements or specifications change fundamentally so that the underlying contract

    cannot be changed accordingly

    Lack of project planning, especially risk management The intended result or product of the project becomes obsolete, is not any longer

    needed

    Adequate human resources, tools, or material are not available The project cost increases profit becomes significantly lower than expected The parent organization does not longer exist The parent organization changes its strategy, and the project does not support the new

    strategy

    Force majeure (e.g. earthquake, flooding, etc.) Necessary conditions disappear Lack of management support Lack of customer support

    Whenever along the life cycle of a project it becomes clear that we have to terminate it, there

    will be achievements we need to document. The least achievement is new knowledge and

    experience about what does not work. We need to document this so that the organization does

    not run into a similar situation again. Therefore, we emphasize again that it is vital to run the

    regular project closure procedures for a project we have to terminate. As such, adequate

    project termination marks successful project management.

    Type of project terminations

    Project Extinction Project activity suddenly stops Either successfully completed or high expectation for failure

    Termination-By-Addition

    Becomes a new formal part of organization

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    Termination-By-Integration

    becomes standard part of operating systemsTermination-By-Starvation

    a project in name only

    The Termination Process

    Decision made by broad based committee of senior managers Termination process should be specified in project plan Termination manager

    Projects Terminated or Funds Stopped

    There are number of situation when a project may be terminated before the end date in the

    project proposal. Such situations include the following:

    Completion ahead of schedule: project goals have been met and the outputs andproducts have been handed over to users.

    Technical problems that prohibit progress on the core gold. Another research group publishes work in a core area of interest Failure to submit scheduled technical or financial reports Sometimes a project fails to progress as expects, for various reasons. Hover, in

    particular cases, termination really is the right recommendation. There could be

    several reasons for pulling the plug on the project.

    The project is building the wrong product or the product will be old fashioned The project is not delivering business value Natural disaster Parent company gone bankrupt

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    1.5 Post Project appraisals

    Evaluations of the effectiveness projects based on systematic data collection and assessment

    tested against measurable success criteria

    To Determine:

    Whether a project was implemented as designed Evaluate the degree of reaching objective Whether unpredicted effects need addressing To improve future designs

    Type of post project appraisal

    Audit Trial Punch list Project Closure Report

    Audit Trial

    The term audit trail is used in more than one application in the business world of today.

    Historically, an audit trail had to do with being able to provide a complete history of any

    given financial transaction. The idea was to be able to identify each step in the process from

    the initiation of the transaction all the way through to the completion of the transaction.

    Typically, this process took place by being able to produce paper documents that showed the

    progress of the transaction from start to finish. Today, an audit trail also has to do with

    tracing data in electronic form as well, with the transactions not necessarily limited to

    financial data.

    An audit trail of any type will include an attempt to establish a chronological list of steps that

    were necessary to begin the transaction as well as bring it to completion. Audit trails can be

    very simplistic or extremely complicated, depending on the number of steps involved with

    the transaction. For example, conducting an audit trail on an invoice issued by a vendor

    would be a relatively simple process.

    Beginning with the receipt of the invoice, the document is tracked through Accounts Payable,

    all the way through to the issuance of a check or electronic payment to settle the debt. At the

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    same time, creating an audited trail to allow for the reconstruction of a manufacturing process

    may contain many more steps and become very difficult to follow.

    An auditor may choose to begin the process of creating an audit trail from either the

    beginning or the completion of the transaction under consideration. Often, beginning theaudit process with the most recent completed phase and working backward is an efficient

    means of establishing the audit trail. However, when both the beginning point and the point

    of completion are well established, it is possible to approach the audit trail from both ends

    simultaneously, simply filling in the steps occurring between the start and finishing steps to

    the transaction.

    Using an audit trail can often be an effective tool in managing the financial and other

    resources of a business or organization. The process of identifying the audit trail may in fact

    help to identify steps within the process that were unnecessary and that can be eliminated in

    future transactions. Another important application of the audit trail is that the process can

    uncover attempts to manipulate the financial profile of the entity, perhaps in an attempt to

    cover up the fact that funds are missing or were misappropriated in some manner. Basically,

    the audit trail is a helpful device to ensure that transactions are conducted smoothly and

    honestly, with the least amount of necessary steps employed in the process.

    Punch list

    A punch list is generally a list of tasks or "to-do" items. The phrase takes its name from the

    historical process of punching a hole in the margin of the document, next to one of the items

    on the list. This indicated that the work was completed for that particular construction task.

    Project Closer Report

    Closing a project is not as easy it seem. You need to 1stensure that the project closer criteria

    have been fully satisfied and that there are no outstanding items remaining you then need to

    identify a release plan for the project deliverables, documentation, supplier contracts and

    resources. Finally, you will want to initiate a communication plan to inform all project

    stakeholders that the project has now been closed. Each of these activities and many more are

    described in this Project Closure Report

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    Project appraisal

    Project appraisal is a generic term that refers to the process of assessing, in a structured way,

    the case for proceeding with a project or proposal. In short, project appraisal is the effort of

    calculating a project's viability. It often involves comparing various options, using economic

    appraisal or some other decision analysis technique.

    Type of project appraisalEconomic and Financial appraisal

    The economic and financial appraisal of a project should not be confused simply with the

    application of a complex financial model and the calculation of discounted costs and values.Instead, it is an integrated process that informs decision-making and should, if applied

    correctly, properly support the business of government.

    Economical appraisal

    Evaluates from a local perspective taking a more detailed view of costs. Depreciation Sunk costs Redundancy Repayment of grants Transfer payments Financial transactions External funding A better view of affordability

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    Task-02

    2.1 Different Types of Organizational Structure

    Organizations are set up in specific ways to accomplish different goals, and the structure of

    an organization can help or hinder its progress toward accomplishing these goals.

    Organizations large and small can achieve higher sales and other profit by properly matching

    their needs with the structure they use to operate. There are three main types of organizational

    structure: functional, divisional and matrix structure.

    Functional Structure

    Functional structure is set up so that each portion of the organization is grouped according toits purpose. In this type of organization, for example, there may be a marketing department, a

    sales department and a production department. The functional structure works very well for

    small businesses in which each department can rely on the talent and knowledge of its

    workers and support itself. However, one of the drawbacks to a functional structure is that the

    coordination and communication between departments can be restricted by the organizational

    boundaries of having the various departments working separately.

    Divisional Structure

    Divisional structure typically is used in larger companies that operate in a wide geographic

    area or that have separate smaller organizations within the umbrella group to cover different

    types of products or market areas. For example, the now-defunct Tecumseh Products

    Company was organized divisionally--with a small engine division, a compressor division, a

    parts division and divisions for each geographic area to handle specific needs. The benefit of

    this structure is that needs can be met more rapidly and more specifically; however,communication is inhibited because employees in different divisions are not working

    together. Divisional structure is costly because of its size and scope. Small businesses can use

    a divisional structure on a smaller scale, having different offices in different parts of the city,

    for example, or assigning different sales teams to handle different geographic areas.

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    Matrix

    The third main type of organizational structure, called the matrix structure, is a hybrid of

    divisional and functional structure. Typically used in large multinational companies, the

    matrix structure allows for the benefits of functional and divisional structures to exist in one

    organization. This can create power struggles because most areas of the company will have a

    dual management--a functional manager and a product or divisional manager working at the

    same level and covering some of the same managerial territory.

    2.1.1 The Need for Organizational Structures

    Organizations need structuring so that lines of authority along with individual duties and

    responsibilities can be understood by every company member. There are, however, additional

    Ways that these structures optimize the operation. Some of the more important ones, as

    offered by OrgPlus, a consulting firm that deals with the complexities of organizational

    structuring and chart creation, include:

    Turning groups of individuals into teams and getting everyone pointed in the same direction.

    Helping to orient new employees to the company and supplying them with career andsuccession plans.

    Understanding the complex nature of the structures and helping to simplifyrelationships.

    Empowering people to understand the strategic vision of the company by definingdependencies and relationships.

    Once the different company leadership, divisions, departments, and other components needed

    to efficiently run the organization have been identified, they must be laid out in chart form.

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    2.1.2 Project Organizational structure

    A Company car is updating its sales system rules and policies designed to provide a structurewhere various work roles and responsibilities are delegated, controlled and coordinated.

    Organizational structure also determines how information flows from level to level within the

    company. In a centralized structure, decisions flow from the top down. In a decentralized

    structure, the decisions are made at various different levels.

    The responsibilities of the project board are to direct the project and make sure that

    everything is proceeding according to the plan. It is the project managers responsibilities to

    run the project on a day to day basis and ensure that the objectives and milestones are met on

    time and within budget. The project manager must consider scope, time and cost to make the

    project successful.

    Project manager

    IT managerSales director Personal assistant

    Senior sales manager Analyst programmer

    Employee

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    2.2 Roles and Responsibilities of Project

    Project Manager

    Role

    The person responsible for developing, in conjunction with the Project Sponsor (Company), a

    definition of the project. The Project Manager then ensures that the project is delivered on

    time, to budget and to the required quality standard (within agreed specifications). He/she

    ensures the project is effectively resourced and manages relationships with a wide range of

    groups (including all project contributors). The Project Manager is also responsible for

    managing the work of consultants, allocating and utilizing resources in an efficient manner

    and maintaining a co-operative, motivated and successful team.

    Responsibilities

    Managing and leading the project team. Recruiting project staff and consultants. Managing co-ordination of the partners and working groups engaged in project work. Detailed project planning and control including:

    Developing and maintaining a detailed project plan. Managing project deliverables in line with the project plan. Recording and managing project issues and escalating where necessary. Resolving cross-functional issues at project level. Managing project scope and change control and escalating issues where necessary. Monitoring project progress and performance. Providing status reports to the project sponsor. Managing project training within the defined budget.

    Liaison with, and updates progress to, project steering board/senior management. Managing project evaluation and dissemination activities. Managing consultancy input within the defined budget. Final approval of the design specification. Working closely with users to ensure the project meets business needs. Definition and management of the User Acceptance Testing programmed. Identifying user training needs and devising and managing user training programmers.

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    Top Management

    Top management commitment is essential to project success because it influences acceptance

    or resistance from others on the project allocating necessary resources, giving the project

    manager adequate authority and influence and backing the project manager in times of crisis.

    In successful project, the project manager is confident about top managements support and

    satisfied with the levels of responsibility and authority conferred to him.One top management shows commitment by appointment a project sponsor to agers, and top

    management to expedite responses to potential problems. She is involved from the early

    planning stages and ensures that company and project management values are incorporated

    into project plans.

    IT manager

    Role

    Management and support of the IT system environments

    Responsibilities

    Management and support of the various environments. Network operating systems management and support. Database management and support. Back-up and disaster recovery measures. Contributing to technical strategy, policy and procedure. Development and operation of technical testing programmers.Production of technical documentation to agreed quality standards.

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    Analyst Programmer

    Role

    To work with the Project Manager on defining and executing development requirements.

    Responsibilities

    Working with the Project Manager on definition of development requirements andpriorities.

    Data Migration. Interfaces with other systems. Reporting configuration and deployment. Set up and maintenance of security rights and access permissions. Contributing to technical strategy, policy and procedure. Development and operation of technical testing programmers. Production of technical documentation to agreed quality standards. Reporting on progress/issues to management and users.

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    Senior Sales Manager

    Role

    The person responsible for managing supplier-side input to the project.

    Responsibilities

    Ensures that mandatory supplier requirements are met. Manages the production and approval of the supplier side of the budget. Makes effective use of supplier resources within the approved budget. Tracks performance of consultants and takes appropriate action. Proactively develops a collaborative relationship with the organization to Project

    Steering Board level.

    Ensures that there are clear communication paths within the project team and theorganization and supplier.

    Acts as main point of contact between the supplier and the organization. Produces and monitors financial reports including entry and maintenance of all actual

    time and expense against the master plan.

    Day to day management of supplier staff assigned to the project. Quality Assures the work of supplier staff assigned to the project. Encourages the transfer of product knowledge and skills to the appropriate staff

    within the organization.

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    Project Team Members

    Role

    The staff who actively work on the project, at some stage, during the lifetime of the project.

    Some may have a specific role for example, the Team might include a Project

    Administrator (see below).

    Responsibilities

    Team member roles will vary depending on the type of project. Typically they might be to:

    Provide functional expertise in an administrative process Work with users to ensure the project meets business needs Documentation and analysis of current and future processes/systems Identification and mapping of information needs Defining requirements for reporting and interfacing User training

    Project Group/Board

    Role

    This group, normally containing management grade personnel, is responsible for overseeing

    the progress of the project and reacting to any strategic problems. The group is optional, as

    the sales director-Manager relationship may be seen as the best means of control, but is

    usually required in large projects which cross functional boundaries.

    Responsibilities

    Championing the project and raising awareness at senior level. Approving strategies, implementation plan, project scope and milestones. Resolving strategic and policy issues. Driving and managing change through the organization. Prioritizing project goals with other ongoing projects. Communicating with other key organizational representatives.

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    2.3 Project leadership styles

    Introduction

    Different styles were needed for different situations and each leader needed to know when to

    exhibit a particular approach

    Leadership strategies define every leader's personal leadership style

    May adopt some of these in achieving the organization's goals and objectives

    Basic leadership styles are

    Authoritative Style

    This style is used when the project manager shares their vision with the team, but allows

    them to use their various talents to come up with a collaborative solution. By valuing each

    team member's contribution, the leader is motivating the team. It is important that the leader

    is respected for his/her knowledge so that others feel honored to be part of the effort. A real

    life example of this would be Steve Jobs. Apple Computers hires very talented people who

    are eager to make his vision come to life. One would assume that they take a great sense of

    pride in their innovations.

    Democratic Style

    The democratic style is employed when everyone has a say. While this style may cause the

    planning and execution stages to be time consuming, morale is usually high. Also, if there is

    no true hierarchy, there can be constant disagreement where there is no true resolution in

    sight. An example of this would be a committee without a Chair.

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    The democratic leader

    Develops plans to help staff evaluate their own performance

    Allows staff to establish goals

    Encourages staff to grow on the job and be promoted

    Recognizes and encourages achievement

    Not always appropriate

    Most successful when used with highly skilled or experienced staff or when implementing

    operational changes or resolving individual or group problems

    Laissez-Faire Leadership Style

    Also known as the hands-off style. The manager provides little or no direction and gives

    staff as much freedom as possible. All authority or power given to the staff and they

    determine goals, make decisions, and resolve problems on their own.

    An effective style to use

    Staff highly skilled, experienced, and educated

    Staff has pride in their work and the driveto do it successfully on their own

    Outside experts, such as staff specialists orconsultants used

    Staff trustworthy and experienced

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    Conclusion

    Varying Leadership Style

    Three factors that influence which leadership style to use.

    1. The managers personal background: What personality, knowledge, values, ethics,and experiences does the manager have? What does he or she think will work?

    2. Staff being supervised: Staff individuals with different personalities and backgrounds;the leadership style used will vary depending upon the individual staff and what he or

    she will respond best to

    3. The organization: The traditions, values, philosophy, and concerns of the organizationinfluence how a manager acts

    Determining the Best

    Leadership Style

    Should leaders be more task or relationship (Customer) oriented Leaders have a dominant style, one they use in a wide variety of situations No one best style - leaders must adjust their leadership style to the situation as well as

    to the people being led

    Many different aspects to being a great leader - a role requiring one to play manydifferent leadership styles to be successful

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    Project Control and Coordination

    Control a Project

    Having a project management plan will not always ensure having effective project control.Without a control process the project manager will often resort to an improper use of

    institutional authority to embarrass, or intimidate a project member whose performance is

    unsatisfactory. As a result the project member will learn to prevent disclosure of any

    problems. This then creates another problem in that the project manager is not being made

    fully aware of deviations from the project plan.

    Figure: 1.1

    Project Coordination

    Project coordination generally refers to planning and managing multiple tasks

    simultaneously. Coordination is essential for a business that deals with two or more related

    projects. Projects vary based on business objectives but may include launching a new product

    or expanding services into new areas.

    A project coordinator often holds different roles and responsibilities, depending on the

    industry, business size, and project goal. For example, corporations might designate separate

    project coordinators to handle domestic and international affairs; whereas, small businesses

    might weave basic project coordination duties into a management role. Project coordinatorscan serve as decision makers or assistants to lead managers.

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    2.4 The Project Team Roles

    There are many groups of people involved in both the project and project management

    lifecycles.

    The Project Team is the group responsible for planning and executing the project. It consists

    of a Project Manager and a variable number of Project Team members, who are brought in to

    deliver their tasks according to the project schedule.

    The Organization

    The organization whose personnel are most directly involved in doing the work of the

    project. This organization usually provides sponsorship for the project.

    Project Sponsor

    The Project Sponsor and/or Project Director is a manager with demonstrable interest in the

    outcome of the project who is responsible for securing spending authority and resources for

    the project. The Project Sponsor acts as a vocal and visible champion, legitimizes the

    projects goals and objectives, keeps abreast of major project activities, and is a decision-

    maker for the project. The Project Sponsor will participate in and/or lead project initiation;

    the development of the Project Charter. He or she will participate in project planning (high

    level) and the development of the Project Initiation Plan. The Project Sponsor provides

    support for the Project Manager; assists with major issues, problems, and policy conflicts;

    removes obstacles; is active in planning the scope; approves scope changes; signs off on

    major deliverables; and signs off on approvals to proceed to each succeeding project phase.

    The Project Sponsor generally chairs the steering committee on large projects. The Project

    Sponsor may elect to delegate any of the above responsibilities to other personnel either on or

    outside the Project Team

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    The project champion

    Quite often a project requires high-level sponsorship from either a vice president or even

    from the company president himself/herself. Unfortunately, senior ranks do not always have

    the time to carry out all the duties that being a project sponsor needs. Here, it is best if they

    delegate the role and name someone else the sponsor. Half-hearted sponsorship can be very

    de-motivating for the team and may even lead to the failure of the project. Alternatively,

    another manager may be assigned to act on their behalf. This person is often a project

    champion who is committed to the benefits as the sponsor himself. In all practical terms, the

    project champion acts on a day-to-day basis as the project sponsor, only referring decisions

    upwards as required.

    The project board

    A project board usually required for projects that span a number of functional boundaries

    and/or where the benefits are directed to more than one market segment or function. If no

    project board is required, role can be undertaken by a program board or management team. A

    program board has accountability for a set of closely aligned projects. Unfortunately, bodies

    such as project boards are often ineffective, adding little value to the project. It is the project

    sponsors responsibility as chair of the group to keep group members focused on the key

    aspects of the project where their experience can be used to best effect.

    To monitor the project progress and ensure that the interests of you company are best served.

    To provide a forum for taking strategic, cross-functional decision.

    Removing obstacles, and for resolving issues.

    A project board is often called a steering group, or steering board.

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    Project Manager

    The Project Manager is the person responsible for ensuring that the Project Team completes

    the project. The Project Manager develops the Project Plan with the team and manages the

    teams performance of project tasks. It is also the responsibility of the Project Manager to

    secure acceptance and approval of deliverables from the Project Sponsor and Stakeholders.

    The Project Manager is responsible for communication, including status reporting, risk

    management, escalation of issues that cannot be resolved in the team, and, in general, making

    sure the project is delivered in budget, on schedule, and within scope.

    Project Team Members

    The Project Team Members are responsible for executing tasks and producing deliverables as

    outlined in the Project Plan and directed by the Project Manager, at whatever level of effort

    or participation has been defined for them. On larger projects, some Project Team members

    may serve as Team Leads, providing task and technical leadership, and sometimes

    maintaining a portion of the project plan.

    Project Terms often comprise Two Parts.

    The core team- those members who are full time on the project and report directly to the

    project managers. A core team size of six to ten people is about right.

    The Extended Team- those members who report to the core team and who may be part or

    full time

    Ti is essential that each members of staff working on you project has clearly defined.

    Role and reporting line to the project manager when working on the project. Scope of work and list of deliverables. Level of authority

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    Project Coach

    The project coach or facilitator is accountable for supporting the project manager, project

    sponsor and project board. This may be by pure coaching or by giving advice, facilitation,

    and guidance on project management both approaches will help project terms, both

    experienced and inexperienced, to perform beyond their own expectation. It is a role which is

    found infrequently but one which can prove extremely effective. Remember, in many

    business-oriented projects, the participants are likely not to be fully trained and capable

    project managers. They may need to have someone who can give them the confidence to

    work in a way that may be alien to them.

    Stakeholders

    Stakeholders are all those groups, units, individuals, or organizations, internal or external to

    our organization, which are impacted by, or can impact, the outcomes of the project. This

    includes the Project Team, Sponsors, Steering Committee, Customers, and Customer co-

    workers who will be affected by the change in Customer work practices due to the new

    product or service; Customer managers affected by modified workflows or logistics;

    Customer correspondents affected by the quantity or quality of newly available information;

    and other similarly affected groups.

    Communication plan

    Stakeholders Document name Document format Due

    Sales directorMonthly sales

    reportHard copy Monthly

    Analyst programmerAnalysis Report Soft copy Weekly

    IT managerSystem design Soft copy Weekly

    Project manager Project progress

    reportHard copy Monthly

    Personal assistant Monthly status

    reportHard copy Monthly

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    Plan and specify human recourses and requirements for the project

    Project Human Resource Management includes the processes that organize and manage the

    project team. The project team is comprised of the people who have assigned roles and

    responsibilities for completing the project. While it is common to speak of roles and

    responsibilities being assigned, team members should be involved in much of the projects

    planning and decision-making. Early involvement of team members adds expertise during the

    planning process and strengthens commitment to the project. The type and number of project

    team members can often change as the project progresses. Project team members can be

    referred to as the projects staff.

    The project management team is a subset of the project team and is responsible for project

    management activities such as planning, controlling, and closing. This group can be called

    the core, executive, or leadership team. For smaller projects, the project management

    responsibilities can be shared by the entire team or administered solely by the project

    manager. The project sponsor works with the project management team, typically assisting

    with matters such as project funding, clarifying scope questions, and influencing others in

    order to benefit the project.

    Inputs to resource planning

    The WBS identifies the project elements that will need resources. It is therefore theprimary input to resource planning

    Historical information as to what types of resources were required for similar work on

    previous projects is valuable input. In many instances there are industry standards

    available that you can consult

    The scope statement contains the project justification and the project objectives whichshould be considered

    A resource pool description is another useful input. It constitutes knowledge of whatresources (people, equipment and material) are potentially available

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    Human resource planning

    We use a responsibility assignment matrix to allocate roles and responsibilities. The WBS is

    the primary document for doing this. List the project activities on the left-hand side of the

    matrix and role-players on top of the matrix. List a brief description of the work to be done in

    the matrix cells. After completion of the RAM you will know exactly who will do what on

    the project and what their respective roles are. If it is a large project you can then draw up an

    organization chart for the project

    Project Human Resource Management Overview

    Project Human

    Resource Management

    Organizational Planning

    1.Inputs

    Project interfaces

    Staffing RequirementsConstraints

    2. Tools and Techniques

    Templates

    Human resource practices

    Organizational Theory

    Stakeholder analysis

    3. Outputs

    Role and Responsibility

    assignment

    Staffing management plan

    Organization chart

    Supporting detail

    Staff Acquisition

    1.Inputs

    Staffing management plan

    Staffing pool descriptionRecruitment practices

    2. Tools and Techniques

    NegotiationsPre-assignments

    Procurement

    3. Outputs

    Project staff assignedProject team directory

    Team Development

    1. Inputs

    1. Project staff

    2. Project plan3. Staffing management plan4. Performance reports

    5. External feedback

    2. Tools and Techniques

    1.Team-building activities2. General management skills

    3. Reward and recognition

    systems

    4. Collocation

    5.Training

    3. Outputs

    1. Performance improvements.2 Input to performance

    appraisals

    Figure: 2.3.1

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    Benefits of human resource planning

    In preparing a human resource plan, management can coordinate and integrate all the

    organizations HRM activities, avoiding duplication of effort and eliminating unnecessary

    waste. Specific advantages to HRP include the following:

    1. The organization will be ready to adapt future HRM activities to meet changingcircumstances.

    2. Careful consideration of likely future events might lead to the discovery of bettermeans for managing human resources. Foreseeable pitfalls might be avoided.

    3. Measures to influence future events can be initiated by the organization itself.4. Decisions concerning future HRM activities can be taken in advance, unhurriedly,

    using all the data available options. This avoids decision making in crisis situations

    with management unable to study all relevant issues judiciously and at length.

    5. Planning farceuse the organization to assess critically the feasibility of its HRMobjectives.

    6. Labor shortfalls and surpluses may be able to be avoided.

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    Task-03

    3.1 Project Plan

    A Project Plan sets out the phases, activities and tasks needed to deliver a project. The

    timeframes required delivering the project, along with the resources and milestones are also

    shown in the Project Plan. Using this Project Plan Template, we can quickly and easily create

    a comprehensive Project Management Plan for your project, as it already lists the commonly

    used tasks needed to complete projects from start to finish.

    We use a Project Plan Template

    A Project Plan Template is filled in every time you wish to embark on a new project. A

    summarized Project Plan is usually created early in the life cycle, with a detailed Project Plan

    being created later the planning phase. The Project Plan is referred to constantly throughout

    the project. Every day, the Project Manager will review actual progress against that stated in

    the Project Plan, to ensure they are still on track. The Project Plan is therefore the most

    critical tool a Manager can have to successfully deliver projects.

    Types of Plan

    Exploratory Plans

    These often begin with a conversation and some, what ifs. A creative developer has an idea

    for a potentially useful software tool or an alternate approach to solving a vexing problem.

    What makes these thought exercises a project that requires planning is the need for resources.

    It is one thing to have an idea. However to try it out and test its utility, someone has to

    approve the objective and the allocation of hardware and human resources. Even exploratory

    projects need a statement of the problem, a sequence of steps, a schedule and a method to

    evaluate outcomes.

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    Agile Development Plans

    We discussed Agile Development methodology in Project Management and the

    Agility Factor as a style of project development that focuses on short iterations of feature

    development. Kent McDonald, writing for Project Connections, suggests that a Project Plan

    for Agile Development would only cover a period of two to four weeks. During those

    iterations, all of the necessary work to take features from an idea to a working product is

    completed.

    Traditional Waterfall Plans

    When waterfall development method is used on a project, the project management plan

    covers the life cycle of the project in discrete steps beginning with requirements analysis

    followed by design, implementation, test and maintenance. Because plans developed for

    waterfall method projects may cover months or even years of activity, these plans are more

    likely to require re-planning driven by external events.

    Characteristics of a Good Project Management Plan

    Here are a few tips to help you make a better project plan:

    Clearly defines the scope of the project Show dependencies between tasks as part of risk management Comprehend resource loading and realistic levels of effort Reflect awareness of project risks and allow time to understand and mitigate them Accompany the plan with a communication plan that explains goals, tasks, schedule

    and performance information with key stakeholders

    Include qualitative measurement of deliverables tied to project requirements (Focusedon outcomes and not just widgets)

    Help developers, team leaders and users understand the project and their role in itssuccess

    Make sure the plan is sized appropriate to the scope and size of the project (Not toobig, not too smallbut just right)

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    Gantt chart

    We cant stop the time but we can plan the time to do all activities in a project if one day

    missed in a project it will seriously damage the entire project. Time is very important to a

    project so entire project depends on the project planning process.

    Gantt chart helps to plan the time by providing a standard format for showing all the activities

    and the time that will take to complete a task.

    It also shows the starting and finishing dates of activities. This tool includes all the activities

    in the WBS. Software like Microsoft project will help to draw a grant chart easily.

    Task Name uration Start 10 Dec 12 30 Jan 30

    S M T W T F S S M T T F S

    1 Start Project 1 10/Dec/12

    2 Prepare Documentation 1 Week

    3 Feasibility Study 1 Day

    4 Identify Problem 5 Days5 Understand and Analysis Problem 3 Days

    6 Estimate Project Cost 5 Days

    7 Propose Solution 3 Days

    8 Task Scheduling 1 Day?

    9 Requirements Specification 2 day?

    10 Prepare Use Case Diagram 6 Days

    11 System Design 1 Day?

    12 Design New system 6 Days

    13 Design Test Plan 14Hr

    14 Coding & Testing 2 Week

    15 Unit Testing 2 week

    16 System Testing 1 Day?

    17 Hardware & System Testing 2 Days

    18 Acceptance Testing 2 Days

    19 Prepare Documentation 5 Days

    20 Deliverable to Project Manager 30/Jan/12

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    Introduction to Project Cost Control

    Almost all the projects needs to be guided right through out, in order to receive the required

    and expected output at the end of the project. It is the team that is responsible for the project

    and most importantly the project manager that need to be able to carry out effective

    controlling of the costs. There are however several techniques that can be used for this

    purpose.

    In addition to the project goals that the project manager has to oversee, the control of various

    costs is also a very important task for any project. Project management would not be effective

    at all if a project manger fails in this respect, as it would essentially determine whether or not

    your organization would make a profit or loss.

    Cost Control Techniques

    Following are some of the valuable and essential techniques used for efficient project cost

    control.

    Planning the Project Budget

    You would need to ideally make a budget at the beginning of the planning session with

    regard to the project at hand. It is this budget that you would have to help you for all

    payments that need to be made and costs that you will incur during the project life cycle. The

    making of this budget therefore entails a lot of research and critical thinking.

    Like any other budget, you would always have to leave room for adjustments as the costs

    may not remain the same right through the period of the project. Adhering to the project

    budget at all times is key to the profit from project.

    Keeping a Track of Costs

    Keeping track of all actual costs is also equally important as any other technique. Here, it is

    best to prepare a budget that is time-based. This will help you keep track of the budget of a

    project in each of its phases. The actual costs will have to be tracked against the periodic

    targets that have been set out in the budget. These targets could be on a monthly or weekly

    basis, or even yearly if the project will go on for long.

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    This is much easier to work with rather than having one complete budget for the entire period

    of the project. If any new work is required to be carried out, you would need to make

    estimations for this and see if it can be accommodated with the final amount in the budget. If

    not, you may have to work on necessary arrangements for 'Change Requests', where the client

    will pay for the new work or the changes.

    Effective Time Management

    Another effective technique would be effective time management. Although this technique

    does apply to various management areas, it is very important with regard to project cost

    control.

    The reason for this is that the cost of your project could keep rising if you are unable to meet

    the project deadlines; the longer the project is dragged on for, the higher the costs incurred,

    which effectively means that the budget will be exceeded.

    The project manger would need to constantly remind his/her team of the important deadlines

    of the project in order to ensure that work is completed on time.

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    3.2 Performance Measurement

    PM Solutions has developed a framework for measuring the performance of various in the

    organizational practices to evaluate their effectiveness and demonstrate strategic business

    impact. Measurement provides you with the information necessary to make intelligent

    decisions about what you do. For example, you might want to understand the performance of

    your project management processes, your project office, your training initiatives, or even

    your overall strategies. PM Solutions will work with you to develop a measurement program

    customized for your organization to accurately demonstrate performance results to key

    stakeholders.

    Measurement Readiness PlanningPM Solutions begins by working with your measurement initiative team to clearly identify

    your objectives and goals. This includes a review of your organizational mission and

    strategies, organizational structure, key business processes, current measurement systems,

    data availability, and stakeholder values

    Measures and Scorecard DevelopmentPM Solutions works with your team to prioritize and select the critical few measures basedon agreed-upon criteria that will form the basis of your measurement scorecard. These

    measures flow from your organizational goals and objectives and are developed

    collaboratively with the measurement team and stakeholders. In creating your scorecard of

    vital measures, details such as the what, why, when, who, and how are also addressed. Once

    developed, the scorecard is reviewed, refined, and validated by the team in preparation for

    implementation.

    Program ImplementationProgram implementation is an ongoing effort to execute the measurement program as

    documented in the implementation plan. This begins with the preparation for the initial

    collection-analysis-reporting cycle and continues through transition of ongoing program

    execution responsibilities.

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    Cost Performance Analysis

    Cost performance analysis consists of techniques that can evaluate performance against

    budget, analyze trends and attempt a prediction of the total final project costs.

    Milestone Analysis

    Milestone Analysis is one of the simpler methods which managers can use throughout the

    project life cycle to compare the actual costs and progress experienced with the cost and

    progress planned. The method is less effective and less detailed, but it has the merit of

    needing a relatively modest amount of management effort to set up and maintain. It also

    requires less sophisticated cost accounting than other methods, and can be used when project

    schedules are not particularly detailed.

    Budgeted cost of work scheduled (BCWS)

    This is the budget or cost estimate for work scheduled to be complete at the measurement

    date. It corresponds with the time-scaled budget.

    Budgeted Cost of work preformed (BCWP)

    This is the amount of the money or labor time that the amount of work actually performed at

    the measurement date should have cost to be in line with the budget or cost estimate. It is

    usually necessary to take into account work that is in progress in addition to tasks actually

    performed.

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    Project Weekly Report

    Description

    Use this weekly status report template for a specific project or for managing a general task.

    You can add your previous week's accomplishments, your plans for next week, and issues

    you have to deal with.

    Project Weekly Report

    Project:

    Week Ending:

    Distribution SponsorCar company sales system

    Project Manager

    Program Analyst

    Prepared by

    Milestones due

    in the last week

    Description Due Date % Complete

    Interviews scheduled 100

    Milestones due

    in the next week

    Description Due Date % Complete

    Workshop complete

    Phase Complete

    0

    0

    Action Items

    Due or Overdue

    Nil

    Action Items

    ready Next

    Week

    Description Responsible Action Date

    A review of the report will be

    carried out by the QA department

    prior to the report being presentedto the Sponsor

    Confirm to the Sponsor that all

    attendees are available

    Comments Going to plan at present. We have prepared the questionnaire and

    commenced the interviews. All key stakeholders have confirmed they will

    be available. At this stage, the workshop is scheduled for Monday next

    week.

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    3.3 Project Change Control

    Project change control is yet another vital technique. Change control systems are essential to

    take into account any potential changes that could occur during the course of the project.

    This is due to the fact that each change to the scope of the project will have an impact on the

    deadlines of the deliverables, so the changes may increase project cost by increasing the

    effort needed for the project.

    Use of Earned Value

    Similarly, in order to identify the value of the work that has been carried out thus far, it is

    very helpful to use the accounting technique commonly known as 'Earned Value'.

    This is particularly helpful for large projects, and will help you make any quick changes that

    are absolutely essential for the success of the project.

    Steps for Project Cost Control

    It is advisable to constantly review the budget as well as the trends, and other financial

    information. Providing reports on project financials at regular intervals will also help keep

    track of the progress of the project.

    This will ensure that overspending does not take place, as you would not want to find out

    when it is too late. The earlier the problem is found, the more easily and quickly it could be

    remedied.

    All documents should also be provided at regular intervals to auditors, who would also be

    able to point out to you any potential cost risks.

    Conclusion

    Simply coming up with a project budget is not adequate during your project planning

    sessions. You and your team would have to keep a watchful eye on whether the costs remainclose to the figures in the initial budget.

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    3.4 Project outcome

    Project Spaces funding is based on an outcomes approach. This means that we are interested

    in how your project will make a difference in your area and to the people who use it.

    Outcome Important

    We will assess your application based around your outcomes. For your project to be. We will

    look at how your outcomes respond to an identified need, how likely it is that you will

    achieve them and how well they fit in with the outcomes of our funding.

    Discuss outcomes

    You will need to think carefully about your goals, aims, effects and reasons for the project.

    Think about what difference your project will make and who it will make a difference to.

    You also need to think about how you will demonstrate the changes your project will make.

    You may find it useful to answer the following questions when identifying your outcomes:

    Who will benefit from the project?

    How will the project benefit your target group?

    What is the change your project will make?

    WHO?

    People who will benefit

    from your project

    HOW?

    This should relate to a

    change or a difference

    WHAT?

    What it is that is changing

    For example:

    Young people Older people Children

    For example:

    Improve Increase Reduce Develop Sustain

    For example:

    Knowledge Relationships Skills Environment Fear of using the site Experiences Access

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    Measure outcomes

    You will need to make sure you have plans in place to track and measure your outcomes. It

    will be useful to have some baseline information about your site and the local community you

    start your project. This will be your starting point and help you evidence the changes your

    project is making. We will ask you how your project is progressing and achieving your

    milestones through the life of the grant as part of our monitoring process.

    Introduction recommendation

    When it comes to any type of project, recommendation collection plays a key role.

    Requirements collection not only important for the project, but it is also important for the

    project management function.

    For the project, understanding what the project will eventually deliver is critical for its

    success. Through requirements, the project management can determine the end deliveries of

    the project and how the end deliveries should address client's specific recommendation.

    Although requirements collection looks quite straightforward, surprisingly, this is one of the

    project phases where most of the projects start with the wrong foot. In general, majority of

    the failed projects have failed due to the wrong or insufficient recommendations gathering

    solutions. We will discuss on this in the following chart.

    Following is charting an illustration indicating where the recommendation collection comes

    in a project.

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    Recommended solutions

    Sources of Conflict Definitions Suggested Solutions

    Conflict over project priorities Views of project participants

    differ over sequence of

    activities and tasks. Includes

    goals incompatibility and

    differences in long-term versus

    short-term perspectives.

    Develop a master plan

    compatible with long-term

    strategies.

    Conflict over administration

    Procedures

    Conflicts over manag