Masroor Khan

Add:- WZ-83 third Floor Ravi Nagar New Delhi – 110018 Cont +918527283952, +919891977444: Email:-masroor56.k@gmail.com , masroorraza_k@yahoo.com

Store and Warehouse In-Charge

QUALIFICATION PROFILE

Highly competent and analytical professional with more than 6 years of experience in store operation, couple with 3 years Of warehousing supervisory role. Demonstrate ability to built positive relationships with all levels of management. Tenacious leader with a strong capacity to utilize Organizational and analytical skills to predict and solve problems that Maximize bottom–line results. Possess exemplary oral and written communication skills, Along with dedication to soupier Customer service .proven ability to resume challenging roles, work under pressure to meet deadlines, and produce Strong. Sustainable results. Excel in operating multiple types of warehouse, packaging and material handling equipment. Proven Capability to multi-task in fiercely completive, team -oriented and fast–paced environments .

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CAREER OVERVIEW :-

Current Organization: - I have worked in Saudi Al Terais PVT, LTD. STICCO Riyadh city Saudi Arabia from Nov 2013 to January 2016. My current role in my company was store and warehouse in charge.

KEY SKILLS Retail Store Operations P&L Management Budgeting & Cost Controls Shrink Reduction/Loss Control Customer Service Excellence

Team building/Training/Supervision Inventory Management Merchandising Strategies Grocery Operations Management Leadership & Supervision

Store aspires to be a one stop destination for all daily need products for the entire family. The Product assortments include: FMCG, Staples, Apparels for all, Footwear, Bed & Bath linen, Crockery, Utensils, small Electronic Appliances, and Hard Furniture etc. 

HUMAN RESOURCES

Directed 6 human resource non-commission officers (NCOs) at all diverse locations within the kingdom of Saudi Arabia.

Functioned as defense supermarket system manager for approximately 30 employees, and proactively supervised over 20 staff personnel and instructors.

Carried out key human resources tasks ,which included receiving inspecting ,managing inventory ,loading ,unloading ,segregating ,storing issuing, delivering ,and turning –in of organization and installation supplies and equipment .

Acquired strong command on guiding and aiding supply officers and commanders with budgets and cost of transporting equipments.

Rendered expert assistance to supervisor and manager with regard to modification of logistics, policy and regulations.

Evaluated statistical data and reports to determine trends, correspondence to standard and directives, and productivity of operations within the logistic regulations.

Assume full responsibility in handling tracking, and completing evaluations reports promotion packets.

Played an integral role in initiating supply personnel to maximize supply and inventory control management functions.

Oversaw the complete preparations of operations, information, plans, maps, sketches, overlays, and related data to engage supply and service organizations.

Served as liaison between staff supported personnel to enhance the effectiveness and accuracy of support activities.

Ensure completion of all materials and daily strength and accounting reports. Regularly administered the daily operations within the SI section and ensured that all personnel

records were updated in timely manner. Exemplified proactive leadership on directing supply personnel in performing supply and

inventory control management functions.Store And Warehouse supervisory

Handled a total of 20 productive employee; 5 in receiving division 10 distribution divisions, and 5 forklift operations.

I am responsible for the in warding and out warding. To generate manual purchase orders as per store request. To ensure proper control of negative inventory & negative margin. Handling opening and closing activity. I am verifying all the warehouse work like GRN, Dump, N.R.G.P purchase order, GRWM Report. On

daily basis. Inventory planning & planning for the storage of goods. Preparing Discrepancy Reports (Damaged shortage, excess gods) Co- ordinate with Team regarding Requirement of goods. Submission of documentation /Reports to commercial. Maintaining all the floor area neat and tidy. To generate reports brands brand wise, Department wise, & article wise on daily. To accomplish consumption booking & scrap booking on store level. To resolve price change & CP change as per GRN & products. To ensure that my team is happy. Control inventory levels & shrinkage. Maintaining stock availability & stock replenishment of the store according to the sale. Leading & motivate people, Improve profitability and resource management. Growth comparative data according to previous and current year. I am also taking care of moving and non-moving item. I am responsible to minimize the shrinkage. Maintain P.I.H.V in our warehouse. I am also responsible for the visualization display of merchandise. I verified all the warehouse work like GRN, DUMP, N.R.G.P, PURCHASE ORDER, GRWM REPORT

Daily basis.

Previous Organization : - Capital photo service Pvt. Ltd As a store manager and

product advisor from Oct 2011 to November 2013. Known as Camarena in India for its outlet. “CAMARENA is a national retail chain with over 50 stores in 20 cities across India and still growing. It is a multi-brand store and a one stop shop for photography with a goal to emerge as a guidance destination for all photo enthusiasts. Our products include compact digital cameras, SLRs, lenses, tripods, camera bags, backpacks, filters, lens hoods and all other camera accessories of international quality. Manfrotto, Hoya, National Geographic, Lowepro and Kata are few of the accessories brands that we work with.”

Knowledge of consumer’s Durables Products:- I have good knowledge of LCD, Led, Laptops, Computers & other IT Accessories like speaker head

phone, phones game I pots PSP PS2 PS3 Buffer. Electronic Induction , cattle ,Iron and personal care product .

I have good knowledge of imaging like Handy cam of Sony, Digital Cameras Canon, Nikon, Fuji Film and Digital SLR.

Some others brand cameras accessories like tripods lens cover hoods UV filters screech guard Acetate the all store teams.

Previous Organization: Spar Max Hyper Market India Pvt.Ltd (from 24 September 2010 to June 2011. (Used software SAS) with handling a team of 95 members.

Looking Cash & Food Department as a supervisor, I was verifying all the cash work like banking, bank reconciliation, generate reports & check all the cash reports on daily basis.

Handling Impress, Petty cash in store. I have done the system entry of impress & petty cash on daily basis. Verify all cashiers billing detail in next day. Banking done every day without fail. Verify the refund & exchange product. To take steps to satisfy customer concern within my authority. Handling Opening and closing activity Handling all the customer service problem Maintaining all the floor area neat and tidy. Leading & motivate people, Improve profitability and resource management. Growth comparative data according to previous and current year. To make steps to give better customer service in our store. Have good knowledge about cash audit

FMCG food responsibility. Handling FMCG Food & non food and ware house as a in charge Handling a Team of 13 of food division and forty cashiers. Preparing daily sales report & filling logbooks. I am responsible for the in warding and out warding. To generate manual purchase orders as per store request. To update vendor change request. To update vendor schedule. To ensure proper control of negative inventory & negative margin. To ensure proper control of margin leakage. To resolve blocked codes. Handling opening and closing activity. I am verifying all the warehouse work like GRN, Dump, N.R.G.P purchase order, GRWM Report. On daily basis. Inventory planning & planning for the storage of goods. Preparing Discrepancy Reports (Damaged shortage, excess gods) Co- ordinate with Team regarding Requirement of goods. Submission of documentation /Reports to commercial. Handling vendors. Handling all the customer service problem Maintaining all the floor area neat and tidy. To generate reports brands brand wise, Department wise, & article wise on daily basis from SAS. To accomplish consumption booking & scrap booking on store level. To resolve price change & CP change as per GRN & products. To ensure that my team is happy. Control inventory levels & shrinkage. Maintaining stock availability & stock replenishment of the store according to the sale. Handling sales promotions. Give report related to all impulsive item data to Store Manager, Area Manager & merchandiser Leading & motivate people, Improve profitability and resource management. Growth comparative data according to previous and current year. I am also taking care of moving and non-moving item. I am responsible to minimize the shrinkage. Maintain P.I.H.V in our store. I am also responsible for the visualization display of merchandise. I am verifying all the ware house work like GRN, DUMP, N.R.G.P, PURCHASE ORDER, TO, GRWM REPOR on

daily basis.Previous Organization : Future Group (Big bazaar) Pantaloon Retail LTD (from Jul 2008 to September 2010) (software used REM and SAP).

I was working as a cash supervisor in cash process management. Responsibility same as in spar max hyper market in cash process Employment History: it was the nice and very good company, where could I learn lot of work process? Working as a “Team supervisor” in cash management. it was little typical but good in real and for

carrier. Responsible for C.S.D and Floor. Even I had to stayed in evening, I had to E.O.D(End Of Day) Future Group Retail India LTD. (Big Bazaar) is the one of the biggest retail hyper market chain in all

over in India. I had forty-five members team one was division head, four supervisors including me and remain

were cashiers for customer Service.

How was I the Ideal Candidate? Every company has some expectation from the candidate and I believed I have the right ingredients to

match them. Adapting according to situation is my biggest strength. My attitude, confidence and zeal to learn and perform keep me going, challenges strengthens my

determination. Handling a team of 40 members. Taking care of manual bills. Taking care of cash room and control on petty cash, main cash &advance. Taking care of Sodexho, gift voucher, ticket restaurant, all filing To make steps to give better customer service in our store. To make of commercial report, bank reconciliation, card quarry, settlement of card money from

ICICI,HDFC, IDBI and axis bank Taking Care of Customer service desk.

Previous Organization: Spencer’s Retail LTD (RPG)

Worked as Customer Service Executive (15may 2005- 2July2008) (software used mms) Knowledge of MMS software and work over it as same as in Spencer’s Starting and learning period all about retail store activities.

Bachelor in Commerce from M.J.P. Rohilkhand University Bareilly (UP) 2008. Intermediate from UP Board in 2003. High school from UP Board in 2001. One Year Diploma in Computer Application from Red Apple computer Education Bareilly.

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Ms Excel, PowerPoint, oracle base MMS (management mercantile system), SAS, outlook, REM (retail enterprise management) and tally.

Ms word, POS , Linux operating system and windows

Father's Name : Mr. Manjoor khan

Date of Birth : may 14, 1986

Marital Status : Unmarried

Nationality : Indian

Languages Known : English, Hindi & Urdu

Permanent Add : Vill. & Post-Mohd pur Baheri Distt –Bareilly up.243505

Passport No. : H7142464 (valid till 2019)

Place…………. Signature

Delhi (India ) (Masroor khan)

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