mandate, vision and mission - bjmp.gov.ph cit_char.pdf · mandate, vision and mission ... grant of...

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TABLE OF CONTENTS

Title Page Mandate, Vision and Mission -------------------------------------------------------------------------------------------------------- 1 Functions, Objectives and Core Values ----------------------------------------------------------------------------------------- 2 Organizational Structure and Strengthening Linkages with the Community --------------------------------------- 3 Training Institute ------------------------------------------------------------------------------------------------------------------------ 4 National Headquarters Frontline Public Services ---------------------------------------------------------------------------- 5-9 Directorate for Personnel and Records Management A. Records Management Division Issuance of Certificate of Bonafide Member --------------------------------------------------------------------------------------- 9-10 Report of Changes ------------------------------------------------------------------------------------------------------------------------ 11-12 Retrieval of Documents in 201 File---------------------------------------------------------------------------------------------------- 13-14 Releasing Copy of Memorandum and Others -------------------------------------------------------------------------------------- 15-16 Issuance of Service Records------------------------------------------------------------------------------------------------------------ 17-18 Issuance of Certificate of Leave Credits---------------------------------------------------------------------------------------------- 19-20

Issuance of BJMP ID Cards for Active and Retired Personnel and for BJMP Personnel Dependents ---------------- 21-22

Issuance of Notice of Salary Adjustment (NOSA) for Non-Uniformed Personnel (NUP) -------------------------------- 22-23

B. Resource Management Division Processing of Jail Officer 1 (JO1) Applicant------------------------------------------------------------------------------------------ 24-26 Issuance of Order for Reassignment/Transfer of Personnel -------------------------------------------------------------------- 27-28 Issuance of Replacement Clothing Allowance Orders ---------------------------------------------------------------------------- 29-30 Issuance of Study Leave Orders ------------------------------------------------------------------------------------------------------ 31-33 Issuance of Travel Authority Orders--------------------------------------------------------------------------------------------------- 33-35

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Issuance of Resignation Orders--------------------------------------------------------------------------------------------------------- 35-37 Issuance of Longevity Pay Order ------------------------------------------------------------------------------------------------------ 37-39 Dispatch of Communications, Letters, Messages, etc. --------------------------------------------------------------------------- 39-40 C. Morale and Welfare Division Processing of Retirement and Separation Benefits/ Terminal Leave Benefits --------------------------------------------- 41-45 Application for Scholarship Program--------------------------------------------------------------------------------------------------- 45-47 Releasing of Validated Appointments ------------------------------------------------------------------------------------------------- 48-49 Directorate for Human Resource and Development Career Course and Training Section-------------------------------------------------------------------------------------------------- 49-52 U.N. Peacekeeping Operations--------------------------------------------------------------------------------------------------------- 53-57 Foreign Scholarship and/or Specialized Trainings--------------------------------------------------------------------------------- 58-59 Directorate for Inmates Welfare and Development---------------------------------------------------------------------------- 60-61 Directorate for Program and Development--------------------------------------------------------------------------------------- 62-63 Directorate for Investigation and Prosecution---------------------------------------------------------------------------------- 64-67 Directorate for Intelligence ----------------------------------------------------------------------------------------------------------- 68 Directorate for Logistics Researches on Jail Design and Standards------------------------------------------------------------------------------------------ 69 Request for Progress Billing for Construction Projects -------------------------------------------------------------------------- 70 Request for Final Billing for Construction Projects -------------------------------------------------------------------------------- 71 Purchase of Supplies --------------------------------------------------------------------------------------------------------------------- 72 Payment for Utility Bills/Lease --------------------------------------------------------------------------------------------------------- 73

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Directorate for Operations ----------------------------------------------------------------------------------------------------------- 74-77 Grant Permission to Conduct Picture Taking, Video Coverage, Documentary and Research------------------------- 78-79 Grant of Permission to Conduct Media Interview---------------------------------------------------------------------------------- 80-81 Provision of the Copy of Jail Data, Statistics, Inmates’ Record and Jail Directory --------------------------------------- 82-83 Grant of Permission to Conduct Medical/Dental Mission, Religious Programs, Educational,

Vocational Skills and Livelihood Training Programs, Paralegal Services and Donations in Jails------------------------------------------------------------------------------------------------------------------ 84-85 Grant of Permission to Conduct Educational Tour and On-the-job Training in Jails ------------------------------------- 85-86 Health Service Unit Neuro-psychiatric Examination ------------------------------------------------------------------------------------------------------- 87-88 Initial Interview ---------------------------------------------------------------------------------------------------------------------------- 89 Medical and Dental Section ----------------------------------------------------------------------------------------------------------- 90 Medical and Dental Evaluation (for Applicants) ---------------------------------------------------------------------------------- 91-93 Medical and Dental Evaluation (for Promotion and Schooling) --------------------------------------------------------------- 94-95 Medical Consultation -------------------------------------------------------------------------------------------------------------------- 96 Dental Consultation ---------------------------------------------------------------------------------------------------------------------- 97 Application for Philhealth ID Card ---------------------------------------------------------------------------------------------------- 98-99 Application for Fortune Care Membership ----------------------------------------------------------------------------------------- 100 Application for Permanent Total Disability------------------------------------------------------------------------------------------ 101-102 Medical Reimbursement --------------------------------------------------------------------------------------------------------------- 103-105 Office of the Finance Service Loan Processing -------------------------------------------------------------------------------------------------------------------------- 106-107 Disbursement/Payment of Salaries/Pensions and other Remunerations to Active Personnel and Retirees ------ 108-110 Disbursement of Funds to External Creditors ------------------------------------ ------------------------------------------------- 111-112 Collections and Remittances of Payment to the Bureau of Treasury through Deposits in Land Bank of the Philippines-------------------------------------------------------------------------- 113-114 Issuance of Certification of Last Payment/No Money Accountability/Certificate of

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Non-Payment and Remittances ----------------------------------------------------------------------------------------------- 115-116 Community Relations Services Grant of Permission to Conduct: Media Interview, Take Picture, Video Coverage, Documentary, Research--------------------------------------------------------------------------------------- 117-119 Office of the Accounting Service List of Frontline Services ---------------------------------------------------------------------------------------------------------------- 120 Issuance of Certificate of Taxes Wittheld ------------------------------------------------------------------------------------------- 121-122 Issuance of Order of Payment --------------------------------------------------------------------------------------------------------- 123-124 Response to Inquiries on Processed Claims and Concern on Other Accounting Matter (Phoned-in) ------------------------------------------------------------------------------------------------------------------ 125 Response to Inquiries on Processed Claims and Concern on Other Accounting Matter (Walk-in Clients) ------------------------------------------------------------------------------------------------------------ 126-127 Response to Request for Accounting Data/Information ------------------------------------------------------------------------- 128-129 Office of the Legal Service Filing Of Complaint for Support and Other Monetary Benefits----------------------------------------------------------------- 130-131 Supply Accountable Office Receiving of Deliveries (of Supplies, Materials and Equipment) -------------------------------------------------------------- 132-133 Issuance of Certificate of Non-Property Accountability Clearance and Renewal of Acknowledgment Receipt for Issued Firearm ------------------------------------------------------------------------------------------------------ 134-135 Regional Offices Frontline Services Request for Checklist of Application for JO1 Position --------------------------------------------------------------------------- 137-138 Recruitment and Processing of JO1 Position -------------------------------------------------------------------------------------- 139-141 Request for Clearance to Conduct Activity (Interview, Gather Data/Research, On-the-job training or Take photo or video) ---------------------------------------------------------------------------------- 142-143

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Request for Clearance to Conduct Media Coverage in Jails ------------------------------------------------------------------ 144-145 Request for Checklist of Application for Bidding ---------------------------------------------------------------------------------- 146-147 Request for Payment of Food Supplies Expenses ------------------------------------------------------------------------------- 148-149 Request for Assistance in the Conduct of Medical/Dental Services/Mission ---------------------------------------------- 150 Filling of Complaint and Action Center ---------------------------------------------------------------------------------------------- 151-152

District, City and Municipal Jails Frontline Public Services Visitation Service ------------------------------------------------------------------------------------------------------------------------- 154-156 Issuance of Certificate of Detention -------------------------------------------------------------------------------------------------- 156-157 Accreditation of Jail Ministry ----------------------------------------------------------------------------------------------------------- 158-159 Commitment of Inmate ------------------------------------------------------------------------------------------------------------------ 160-161 Release of Inmate ------------------------------------------------------------------------------------------------------------------------ 162-163 Request for Clearance to Conduct Paralegal Activities in Jails --------------------------------------------------------------- 164-165 Client Feedback Form ----------------------------------------------------------------------------------------------------------------- 166 Definition of Terms --------------------------------------------------------------------------------------------------------------------- 167-169 BJMP National Headquarters Office Directory (latest as of August 2013) ------------------------------------------- 170-171 BJMP Regional Directors’ Directory ---------------------------------------------------------------------------------------------- 172-173

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OUR MANDATE

The Bureau of Jail Management and Penology (BJMP) was created on January 2, 1991 pursuant to Republic Act 6975, replacing its forerunner, the Office of Jail Management and Penology of the defunct Philippine Constabulary/Integrated National Police. The BJMP has jurisdiction over all district, city and municipal jails. It is a line bureau of the Department of the Interior and Local Government (DILG). As such, it shall ensure the establishment of secured, clean, adequately equipped and sanitary facilities provision of quality services for the custody, safekeeping and development of district, city and municipal inmates, any fugitive from justice, or person detained, awaiting or undergoing investigation or trial/or transfer to the National Penitentiary, and/or violent mentally ill person who endangers his/herself or the safety of others as certified by the proper medical or health officer, pending transfer to a mental institution. Pursuant to Republic Act No. 9263 also known as “The Bureau of Fire Protection and Bureau of Jail Management and Penology Professionalization Act of 2004” the BJMP is envisioned to institutionalize a highly efficient and competent jail service.

OUR VISION

The BJMP envisions itself as a dynamic institution highly regarded for its sustained humane safekeeping and development of inmates.

OUR MISSION

The Bureau aims to enhance public safety by providing humane safekeeping and development of inmates in all district, city and municipal jails.

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OUR FUNCTIONS

In line with its mission, the Jail Bureau endeavors to perform the following functions:

a. Formulate policies and guidelines in the administration of all district, city and municipal jails nationwide; b. Implement strong security measures for the control of inmates; c. Provide for the basic needs of inmates; d. Conduct activities for the development of inmates; e. Improve jail facilities; and’ f. Promote the general welfare and development of personnel

OUR OBJECTIVES

a. To improve the living conditions of inmates in accordance with the accepted standards set by the United Nations;

b. To enhance the safekeeping and development of inmates in preparation for their eventual reintegration into the mainstream of society upon their release

c. To professionalize jail services

OUR CORE VALUES

a. Commitment b. Respect for Human Rights c. Efficiency/Competence d. Self-Discipline e. Teamwork

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ORGANIZATIONAL STRUCTURE

The BJMP Organizational Structure is composed of the National Office or National Headquarters, which houses the office of the BJMP Chief, two Deputy Chiefs, one for Administration and one for Operations. The Chief of Directorial Staff and nine (9) Directorates (Directorate for Human Resource and Development, Directorate for Personnel and Records Management, Directorate for Investigation and Prosecution, Directorate for Intelligence, Directorate for Inmate’s Welfare and Development, Directorate for Program and Development, Directorate for Operations, Directorate for Logistics and Directorate for Comptrollership) with the management support staff ( Office of Internal Audit Service, Office of the National Executive Senior Jail Officer, Program Management Office, Office of the Community Relations Service, Office of the Legal Service, Office of Accounting Service, Office of Supply Accountable Officer, Office of Finance Service, Office of Information and Communication Technology Service, Office of Health Service, Office of Chaplaincy Service and Headquarters Service Support Unit) and seventeen (17) Regional Offices (BJMPROs) nationwide corresponding to the regional subdivisions of the country to include the NCR, BJMP-ROs I, II, III, IVA (CALABARZON), IVB (MIMAROPA), V, VI, VII, VIII, IX, X, XI, XII, XIII , CAR and ARMM. At the provincial level, a Provincial Jail Administrator’s Office is headed by a Provincial Administrator. At the district, city or municipal level, each is headed by a District Jail Warden, City Jail Warden and Municipal Jail Warden, respectively.

STRENGTHENING LINKAGES WITH THE COMMUNITY

The Bureau of Jail Management and Penology is implementing a project that continuously strengthens its link to the community. The project aims to improve jail services nationwide and to give awareness to the public on how the Bureau is working for the good of its clientele.

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“I-dial kay Dial” is the initial project of J/DIRECTOR ROSENDO MORO DIAL, CESO III which was launched on April 1, 2008. Two cell phone numbers were provided to receive complaints of abuses, maltreatment, exploitation, extortion, negligence and other anomalies committed by our jail personnel. Suggestions are also treated accordingly for the improvement of jail management. Information which will be treated with utmost confidentiality can be sent through text or call at 0917-464-1538 and 0928-330-9799. Director Dial warns personnel especially those who are involved in different dubious transactions to refrain from doing such so that they will not lose their job. He also encourages the public especially those who are visiting our jails not to hesitate in sending their complaints against unscrupulous jail personnel. With the change of BJMP Administration on 01 April 2012, under the leadership of J/CSUPT DIONY D MAMARIL, CES (E), Officer-in-Charge, BJMP, said public service was renamed “e-text/e-tawag kay Hepe” which can now be sent through text or call at numbers 0939-2752427 (Smart), 0933-3841574 (Sun) and 0915-3111580 (Globe).

TRAINING INSTITUTE

The Jail National Training Institute (JNTI) takes charge of the training needs of the Bureau. A civilian agency and a constitutive unit of the Philippine Public Safety College (PPSC), it takes academic responsibility over the personnel of the BJMP. In addition, it takes full advantage of having the education and training of its clientele as its singular preoccupation thereby infusing the system with the multiple benefits of specialization. This includes a highly competent faculty, state-of-the-art methodologies, technology and well-designed curricular offerings and programs.

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OTHERS

A career with the BJMP offers: opportunity to play an active role in the public safety community; variety of work and assignments; job satisfaction; and pride in being part of a dynamic and growing professional organization. There has never been a better time to join the Jail Bureau. You may visit the BJMP website at http://www.bjmp.gov.ph or you may personally visit the Directorate for Personnel and Records Management (DPRM) of the BJMP National Headquarters or any of its Regional Offices which will provide the most current in-depth information concerning open positions, job requirements, salaries and benefits.

NATIONAL HEADQUARTERS

F R O N T L I N E S E R V I C E S

Directorate for Personnel and Records Management A. Records Management Division Issuance of Certificate of Bonafide Member Report of Changes Retrieval of Documents in 201 File Copy of memorandum, Special orders, Letter Orders Issuance of Service Records Issuance of Certificate of Leave Credits Issuance of Dependent & BJMP Identification Cards Issuance of Notice of Salary Adjustment for Non-Uniformed Personnel (NUP)

http://www.bjmp.gov.ph/

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B. Resource Management Division Processing of Jail Officer 1 (JO1) Applicant Issuance of Order For Reassignment/Transfer of Personnel Issuance of Replacement Clothing Allowance Orders Issuance of Study Leave Orders Issuance of Travel Authority Orders Issuance of Resignation Orders C. Morale and Welfare Division Processing of Retirement and Separation Benefits Application for Scholarship Program Terminal Leave Benefits Directorate for Human Resource Development Career Course and Training Section UN Peacekeeping Operations Foreign Scholarship and/or Specialized Trainings Directorate for Inmates Welfare and Development Data Provision Request of inmates for GCTA thru Paralegal Personnel from different regions Providing additional products to SM-Kultura Teaching massage therapy to inmates Attending to various requests of service providers to all jails nationwide

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Directorate for Program Development Data Provision/Assistance to Students/Researchers on Matters Related to Jail Management Directorate for Investigation and Prosecution Filing of Complaint/Case Directorate for Intelligence Gathering of information Directorate for Logistics Research on Jail Design and Standards Purchase of Supplies Request for Payment for Construction Projects Payment for Utility Bills/Lease Request for Progress Billing Directorate for Operations Provision of the Copy of Jail Data, Statistics, Inmates’ Record and Directory Grant of Permission to Conduct Medical/Dental Mission, Religious Programs, Educational, Vocational Skills and Livelihood Training Programs, Paralegal Services and Donations in Jail Grant of Permission to conduct Educational Tour and On-the-job Training in Jail

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Health Service Neuro-psychiatric Consultation Initial Interview Medical and Dental Evaluation (for Applicants ) Medical and Dental Evaluation (for Promotion and Schooling) Medical Consultation Dental Consultation Application for Philhealth ID Card Fortune Care Membership Application for Permanent Total Disability Medical Reimbursement Finance Service Loan Processing Disbursement/Payment of Salaries/Pensions and other Remunerations to Active Personnel and Retirees Disbursement of Funds to External Creditors Collection and Remittance of Payment to the Bureau of Treasury Through Deposits in Land Bank of the Philippines Issuance of Certification of Last Payment/No Money Accountability/Certificate of Non-Payment and Remittances Community Relations Service Grant of Permission to Conduct: Media Interview, Take Picture, Video Coverage, Documentary, Research

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Accounting Service Response to Request on Accounting Data/Information Response to Inquiries on Processed Claims and concern on Other Accounting Matter (Phoned-in Clients) Response to Inquiries on Processed Claims and concern on Other Accounting Matter (Walk-in Clients)

Office of the Legal Service Filing of Complaint/Case for Support and other Monetary Benefits

DIRECTORATE FOR PERSONNEL AND RECORDS MANAGEMENT

A. RECORDS MANAGEMENT DIVISION I. ISSUANCE OF CERTIFICATE OF BONAFIDE MEMBER Schedule of Availability of Service: Monday to Friday 8:00 AM – 5:00 PM without noon break Who May Avail of the Service? All BJMP Personnel What Are The Requirements?

1. Valid BJMP I.D. Duration: 10 minutes

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How to Avail of the Service:

Step Applicant/Client Service Provider Duration of Activity Person In Charge Fees Form

1

Present valid BJMP ID (preferably the picture must have BJMP Logo as background)

Verify identity of the personnel by comparing the name appearing in the ID with the Database on Personnel Profile.

3 minutes

Mr Al Joseph Alday

Records Clerk or JO1 Ian Arvin Manalo

2

Accomplish the RMD Form-1

Prepare the Certificate after validating his/her identity.

5 minutes

Mr Al joseph Alday Records Clerk or

JO1 Ian Arvin Manalo

RMD Form-1

3

Wait for the certificate to be signed by the concerned Officer

Give to C, RMD the Certification for his/her signature

1 minute

Mr Al Joseph Alday Records Clerk or


4

Receive the Certification

Record and release the Certification to the client and ask client to sign the logbook

1 minute

Mr Al joseph Alday Records Clerk or


E N D O F T R A N S A C T I O N

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II. REPORT OF CHANGES

Schedule of Availability of Service: Monday - Friday 8:00 AM – 5:00 PM without noon break Who May Avail of the Service: All BJMP Personnel What Are The Requirements:

1. Valid BJMP ID 2. Original copy of Validated Promotional Appointment 3. Supporting Documents for Promotion (TOR, NSO Birth certificate, Certificate of Eligibility, etc.)

Duration: 12 minutes How to Avail of the Service:

Step Applicant/Client Service Provider Duration of

Activity Person In

Charge Fees Form

1

Present valid BJMP ID

Verify identity of the personnel by comparing the name reflected in the ID with the database on Personnel Profile;

2 minutes

Ms Lida May

Datan Asst. HRMO

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2

Submit copy of attested

promotional appointment with

the supporting documents.

Check the documents submitted by the client.

2 minutes

Ms Lida May

Datan Asst. HRMO

3

Photocopy the appointment and have it authenticated by Chief, RMD.

2 minutes

Ms Lida May

Datan Asst. HRMO

4

Make an endorsement to be submitted to Finance Service Unit together with the authenticated copies of appointments and have it signed by the Director, PRM.

2 minute

Ms Lida May

Datan Asst. HRMO

5

Forward to Finance Service Unit to effect report of changes.

3 minutes

Ms Lida May

Datan Asst. HRMO

6

File in 201 the copy of appointment with the supporting documents.

1 minute

JO1 Arvin

Manalo Records JNCO


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III. RETRIEVAL OF DOCUMENTS IN 201 FILE

Schedule of Availability of Service: Monday - Friday 8:00 AM – 5:00 PM without noon break Who May Avail of the Service? All BJMP Personnel What Are The Requirements?

1. Valid BJMP ID 2. Letter request 3. Personnel must be in proper uniform

Duration: 6 minutes

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Step Applicant/Client Service Provider Duration of Activity

Person In Charge Fees Form

1


Verify identity of the personnel by comparing the name reflected in the ID with the records in the personnel database

2 minutes

Mr Al Joseph Alday Records Clerk

or JO1 Arvin Manalo

Records Officer

2

Present letter request

Refer letter to Chief, Records Management Division for approval prior to withdrawal of requested document

1 minute


or JO1 Arvin Manalo

Records Officer

3

Wait for the copy of the requested

document.

Photocopy the document requested by the client

2 minutes


or JO1 Arvin Manalo

Records Officer

4

Receive the copy of document in the logbook.

Release the copy of the authenticated document.

1 minute


or JO1 Arvin Manalo

Records Officer


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IV. RELEASING COPY OF MEMORANDUM and Others (S.O., L.O., D.O., AND G.O.) Schedule of Availability of Service: Monday - Friday 8:00 AM – 5:00 PM without noon break Who May Avail of the Service? All Concerned BJMP Personnel What Are The Requirements?

1. Valid BJMP ID 2. Letter Request

Duration: 7 minutes

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1


Verify identity of the personnel by comparing the name reflected in the ID with the database on Personnel Profile.

2 minutes


or JO1 Arlie Angeles

Records Officer

2

Wait for the copy of document requested

Prepare the document requested.

5 minutes



Records Officer

3

Receive the requested

document in the logbook and affix

full name & signature

Photocopy the requested document and have it authenticated by Chief, Records Management Division.

2 minutes



Records Officer

4

Receive the copy of the document

Release the authenticated document to the client.

1 minute



Records Officer


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V. ISSUANCE OF SERVICE RECORDS Schedule of Availability of Service: Monday - Friday 8:00 AM – 5:00 PM without noon break Who May Avail of the Service? All bonafide member of the BJMP What Are The Requirements?

1. Valid BJMP ID 2. Updated service record signed by the C, HRRM Div from present region of assignment

Duration: 10 minutes

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1

Present valid ID Verify identity of the personnel by comparing the name reflected in the ID with the database on Personnel Profile.

2 minutes

Ms Locelle Paragas Records Custodian

or Mr Al joseph Alday

Records Clerk

2

Provide the Service Records from

present assignment duly signed by C, HRRM Division

Update service record on file and have it signed by Chief, RMD;

7 minutes

Chief, RMD

3

Receive the copy of signed service record and affix signature in the

releasing logbook.

Let the client receive the Service Record in the releasing logbook.

1 minute

Ms Locelle Pargas Records Officer or

Mr Al Joseph Alday

Records Clerk


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VI. ISSUANCE OF CERTIFICATE OF LEAVE CREDITS Schedule of Availability of Service: Monday - Friday 8:00 AM – 5:00 PM without noon break Who May Avail of the Service? All personnel assigned in BJMP-NHQ and all Personnel who were Separated from the service What Are The Requirements?

1. Valid BJMP ID (only for those relieved personnel from NHQ) 2. Certificate of leave credits from previous assignment (for those newly assigned in the NHQ)/ Certificate of leave credits from Regional Office and previous employer/s (for separated personnel)


Step Applicant/Client Service Provider Duration

of Activity Person In Charge

Fees Form

1

Present valid ID Verify identity of the personnel by comparing the name reflected in the ID with the database on Personnel Profile.

1 minute

Ms Locelle

Pargas Records Officer

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2

For personnel newly assigned in the NHQ: Provide the Certificate of Leave Credits (signed by C, HRRM Division) from previous assignment duly For Separated Personnel: Provide the Certificate of Leave Credits from regional office duly signed by C, HRRM Division; For Relieved Personnel from NHQ: Present ID only

Prepare the Certificate and have it signed by the Chief, RMD;

3 minutes

Ms Locelle

Pargas Records Officer or Chief, RMD

3

Receive the copy of signed Certificate of Leave Credits and affix signature in the releasing logbook.

Let the client receive the Certificate of Leave Credits in the releasing logbook for record purposes.

1 minute

Ms Locelle



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VII. ISSUANCE OF BJMP ID CARDS FOR ACTIVE AND RETIRED PERSONNEL AND FOR BJMP PERSONNEL DEPENDENTS

Schedule of Availability of Service: Monday - Friday 8:00 AM – 5:00 PM without noon break Who May Avail of the Service? All bonafide members of BJMP What Are The Requirements?

1. Valid BJMP ID 2. Expired BJMP ID




1

Fill-out application Form and attach pay slip and expired BJMP ID

Check if all requirements were submitted pursuant to Memorandum dated 22 January 2009;

1 minute

JO3 Ebjane Bungcayao BJMP ID-in-Charge

DPRM ID Form

2 Submit duly accomplished form

Check application forms if properly filled-out;

1 minute JO3 Ebjane Bungcayao BJMP ID-in-Charge

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VIII. ISSUANCE OF NOTICE OF SALARY ADJUSTMENT (NOSA) FOR NON-UNIFORMED PERSONNEL (NUP) Schedule of Availability of Service: Monday - Friday 8:00 AM – 5:00 PM without noon break Who May Avail of the Service? All Non-uniformed Personnel of the BJMP What Are The Requirements?

1. Original Appointment (with the BJMP) 2. Updated Service Record

Duration: 5 minutes

3

Wait for the requested ID

IT JNCO encodes the data in the application form of the client and prints the ID

7 minutes JO3 Ebjane Bungcayao BJMP ID-in-Charge

4

Receive the ID and affix signature in the releasing logbook.

Let the client receive the ID in the releasing logbook.

1 minute

JO3 Ebjane Bungcayao BJMP ID-in-Charge


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Person In Charge

Fees Form

1

Submit the requirements Check if all requirements are complete;

1 minute

Ms Locelle Pargas

Records Officer

2

Wait for the NOSA

Encode the entries in the appropriate form from DBM;

1 minute Ms Locelle Pargas Records Officer

DBM Form-D2

3 Have the document verified by

Chief Records Management Division (RMD)

1 minute C, RMD

4 Have it signed by the Director for PRM

1 minute Director for PRM

5

Receives the NOSA and affix signature in the releasing logbook.

Let the client receive the NOSA in the releasing logbook for record purposes.

1 minute

Ms Locelle



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B. RESOURCE MANAGEMENT DIVISION

I. PROCESSING OF JAIL OFFICER I (JO1) APPLICANT Schedule of Availability of Service: Monday - Friday 8:00 AM – 5:00 PM without noon break Who May Avail of the Service? Any Qualified Applicant with the following qualifications:

1. Must be a Filipino citizen 2. Must be of good moral character 3. Must possess 2nd level eligibility or Board passer 4. Must not be less than 21 years old and not more than 30 years old 5. Must possess a baccalaureate degree 6. Must not have been dishonorably discharged or dismissed for cause from previous employment 7. Must not have been convicted of any offense or crime involving moral turpitude 8. Must be at least 5’4” in height for male & 5”2” for female What Are The Requirements?

1. Accomplished Personal Data Sheet (Revised 2005) 2. Transcript of Records 3. Copy of Diploma/Special Order 4. NSO Birth Certificate 5. Marriage Certificate, if applicant is married 6. NBI Clearance 7. Certificate of Eligibility or Board Rating 8. Barangay, MTC, RTC and Police Clearances 9. 2 pcs. 2”x 2” latest ID Picture

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Duration: 2-3 weeks for group of 15 applicants How to Avail of the Service:


Activity Person In

Charge Fees Form

1

For walk-in applicants: Present valid documents preferably original copies of credentials for evaluation.

Review and evaluation of the documents presented. Conduct initial interview Measurement of height

10 minutes

JO3 Melody Maglonzo

2 Recommended or indorsed to Health Service for NP Exam;

Endorsement to Health Service for Neuro-Psychiatric Evaluation;

5 minutes

3

Recommended or indorsed to Health Service for Physical, Medical and dental Examination;

Endorse the client to Health Service for Physical/Medical and dental examination if passed the NP evaluation;

5 minutes

4 Wait for the result of the examinations

Verify the authenticity of the credentials (TOR & eligibility) of the client

3-5 days

5 Subject client for background investigation (BI)

Check the personal circumstance of the client through conduct of BI.

3 -5 days

6 Subject the client to agility test

7 Undergo panel interview Prepare the documents and list of applicants for panel interview of the

15 minutes

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Selection Board and rank them based on the following criteria:

Clarity in presenting ideas/Spontaneity (30%)

Critical thinking & maturity of judgment (30%)

Grooming, general appearance & bearing (20%)

Potential (20%) Total (100%)

per applicant

8

Wait for the schedule of Oath of Office

Preparation of Resolution and Worksheet and have it signed by the members of the Selection Board; Preparation of appointments to be signed by the Chief, BJMP; Issuance of General Orders and set the date of the oath taking.

2-3 days

CSC Form No. 212

9

Oath of Office Prepare the documents of the newly appointed JO1 for endorsement to the Jail National Training Institute for PSJBRC.

30 minutes if done by

group

10 Forward to Records Mgmt Division the documents for file.

5 minutes


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II. ISSUANCE OF ORDER FOR REASSIGNMENT/TRANSFER OF PERSONNEL

Schedule of Availability of Service: Monday to Friday 8:00 AM – 5:00 PM without noon break Who May Avail of the Service? All BJMP Personnel What Are The Requirements?

1. Letter request 2. Endorsement from the Regional Director 3. Certificate of Non-Money & Property Accountability 4. Two semesters of PES

Duration: 1-2 weeks How To Avail of the Service: Step Applicant/Client Service Provider Duration of

Activity Person In

Charge Fees Form

1 RO will forward the documents required for transfer/reassignment

Evaluate if all documents required are complete.

3 minutes

RMD Personnel

2 Seek the approval of the gaining unit if they

1-2 days RMD Personnel

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are willing to accommodate the personnel.

3 Issuance of appropriate orders provided both RDs interposed no objection.

1 minute

(RMD

Personnel)

4 Said order will be routed to the Command Group and the Chief BJMP for approval.

1-2 days

RMD Personnel

5 Once approved, the order will be forwarded to the Director for PRM for signature.

1 minute

Resource Mgmt Div Personnel

6 Receive the order from DPRM of respective RO.

Mail the Transfer/Reassignment Order furnished gaining and losing RO.

1-2 days


Acknowledg-ment Receipt

7 File the order in Special

Orders Folders and reflect in Directory the name of the transferred personnel

2 minutes

NUP Alday

JO1 Angeles

SO Directory


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III. ISSUANCE OF REPLACEMENT CLOTHING ALLOWANCE ORDERS

Schedule of Availability of Service: Monday to Friday 8:00 AM – 5:00 PM without noon break Who May Avail of the Service? All BJMP Uniformed Personnel who served 3 cumulative services What Are The Requirements?

1. Letter request 2. Appointment

Duration: 5 minutes How To Avail of the Service:


Activity Person In Charge Fees Form

1 Present the documents required

for issuance of RCA order

Evaluate if all documents required are complete.

1 minute

NUP Subido

2 Issue the appropriate order

1 minute

NUP Subido

3 Said order will be

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forwarded to the Director for DPRM for signature.

2 minutes NUP Subido

4 Received copy of the Order and sign in the receiving logbook.

Order be given to the requesting personnel and made him/her signed in the receiving logbook. Or Mail the Order to concerned RO.

1 minute if received by

the requesting party or 1

day if mailed

Resource Mgmt Div

Personnel

5 File the original copy of the Special Order and reflect in the directory the name of the concerned personnel.

2 minutes

NUP Alday/ JO1 Angeles

SO

Directory


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IV. ISSUANCE OF STUDY LEAVE ORDERS

Schedule of Availability of Service: Monday to Friday 8:00 AM – 5:00 PM without noon break Who May Avail of the Service? All BJMP Personnel who served at least 2 years of service What Are The Requirements?

1. Endorsement from the Region 2. Letter request 3. Photocopy of the review class/contract 4. Photocopy of receipt from the Review Center 5. Certificate of Non-Pending Case 6. Accomplished Leave Form 7. Certificate of Non-Money and Property Accountability 8. Two (2) Semesters of Performance Evaluation 9. Service Obligation Contract (SOC)

Duration: One (1) Week

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How To Avail of the Service:


Person In Charge

Fees Form

1 Present the documents that

support the request for travel

abroad.

Evaluate/Verify if all required documents are complete and proper.

1 minute

JO1 Mintar/ JO1 Dionisio

2 Duly accomplished leave form will be forwarded to the Director for DPRM for signature together with the supporting documents.

2 minutes


3 After which, same will be routed to the Command Group and finally to the Office of the Chief, BJMP for approval and signature of the leave form and SOC.

2 day


4 OCBJMP will route it back to the DHRRM for issuance of order.

2 days JO1 Mintar/ JO1 Dionisio

5 Issue an order 1 minute 6 Receives copy of

the Order and sign in the receiving logbook.

Order be given to the requesting personnel and made him/her signed in the receiving logbook. Or Mail the Order to concerned RO.

1 minute if received by

the requesting party or 1

day if mailed


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V. ISSUANCE OF TRAVEL AUTHORITY ORDERS

Schedule of Availability of Service: Monday - Friday 8:00 AM – 5:00 PM without noon break Who May Avail of the Service? All BJMP Personnel who served at least 2 years of service What Are The Requirements?

1. Endorsement from the Region 2. Letter request 3. Letter of Invitation, if there is any 4. Certificate of Non-Pending Case 5. Accomplished Leave Form 6. Certificate of Non-Money and Property Accountability


7 Enter in the leave card of subject personnel the study leave and file the same.

3 minutes

Ms Locelle Paragas

RMD personnel

EN D O F T R A N S A C T I O N

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Activity

Person In Charge

Fees Form

1

Present the documents that

support the request for travel abroad.


5 minutes

JO1 Mintar/ JO1

Dionisio

Leave Form

2

Prepare the Memorandum for CBJMP’s signature indorsing for approval the requested Travel Authority. Draft also the Authorization for signature of USPO.

2 minutes

3

After which, same will be routed to the Command Group and finally to the Office of the Chief, BJMP for approval and signature of the endorsement for DILG.

2 day Resource Mgmt

Personnel (Message Center)

4

OCBJMP will route the signed DILG Memorandum and the supporting documents back to the DPRM to be indorsed to DILG for approval.

2 days OCBJMP Personnel

5 Issue an order 1 minute

6

Received copy of the Order and sign in the receiving logbook.

Order be given to the requesting personnel and made him/her signed in the receiving logbook. Or Mail the Order to concerned RO and document the same.

1 minute if

received in NHQ

or 2 days

Resource Mgmt Div Personnel (Message Center)

Acknow ledgement Receipt

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if mailed

7 Enter in the leave card if travel is

personal; in case of OB enter the same for documentation.

3 minutes

E N D O F T R A N S A C T I O N VI. ISSUANCE OF RESIGNATION ORDERS

Schedule of Availability of Service: Monday - Friday 8:00 AM – 5:00 PM without noon break Who May Avail of the Service? All BJMP Personnel What Are The Requirements?

1. Indorsement from the Regional Director 2. Letter request 3. Certificate of Leave Credits 4. Certificate of Non-Money and Property Accountability


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How to Avail of the Service: Step Applicant/Client Service Provider Duration of

Activity Person In

Charge Fees Form

1

Submit the documents that

support the request for

resignation to RO


3 minutes

2

Wait for the approval of request.

Documents shall be forwarded to the Finance Division for issuance of Certificate of No-Money Accountability;

1 day

Resource Mgmt Div Personnel (Message Center)

3

After which, same will be routed to the Supply Accountable Officer (SAO) for issuance of Certificate of No-Property Accountability;

2-3 days

4 Documents will be routed back to the

DPRM for issuance of Resignation Orders;

2 days SAO personnel

5 Issuance of an order 1 minute

6

Received copy of the Order and sign in the receiving logbook.

Order be given to the requesting personnel and made him/her signed in the receiving logbook. Or Mail the Order to concerned RO and document the same.

1 minute if client

received in NHQ or 2

days if mailed


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7 File the Special Orders and reflect in the

directory the name of the concerned personnel

SO Directory

E N D O F T R A N S A C T I O N VII. ISSUANCE OF LONGEVITY PAY ORDER Schedule of Availability of Service: Monday - Friday 8:00 AM – 5:00 PM without noon break Who May Avail of the Service? All Eligible BJMP personnel who have rendered five (5) years cumulative service What Are The Requirements?

1. First and latest appointments 2. Updated Service Records 3. Previous Long Pay Order for those applying for 2nd – 5th L/P

Duration: Individual Issuance: 10 minutes Group Issuance: 3 days (all qualified for a quarter)

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1

Submit all required documents to their

respective RO

RO will ascertain the authenticity of the documents presented.

1 minute

Ms Subido

2

Using the updated Alpha List, check the appointment date, present rank, as well as the region assignment of the client it it’s the same with the entries in the service records;

1 minute

Ms Subido

3

Issue and print the order and submit it together with the supporting documents to the Deputy Director for her to countersign and then for signature of the Director for DPRM;

7minutes

Ms Subido

4

Receive the copy of the order.

Provide the client a photocopy of his/her Longevity Pay order and have her signed in the releasing logbook.

1 minute

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5

Forward to Records Mgmt Division the original copy of the order for filing.

1 minute

Resource Mgmt Division Staff

6 File the document 1 minute RMD staff

E N D O F T R A N S A C T I O N VIII. DISPATCH OF COMMUNICATIONS, LETTERS, MESSAGES, ETC. Schedule of Availability of Service: Monday - Friday 8:00 AM – 5:00 PM without noon break Who May Avail of the Service? All BJMP personnel nationwide, NGOs, NGAs and individuals seeking employment What Are The Requirements?

1. Valid BJMP ID 2. Must be in proper uniform of the day

Duration: 10 minutes

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Step

Applicant/Client

Service Provider

Duration of

Activity

Person In

Charge

Fees

Form

1

Present valid documents preferably original copies of credentials for evaluation.

Evaluate and ascertain the authenticity of the documents presented.

20 minutes

SJO1

Recamara

2

Respond to the initial interview by the evaluator.

Advanced to next phase of recruitment process if credentials are found authentic and valid;

20 minutes

3

Recommended or indorsed to Health Service for NP Exam;

Prepare endorsement for NP Exam of the client to Health Service;

5 minutes

4 Have it signed by the Director for DHRRM

1 minute


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C. MORALE AND WELFARE DIVISION

I. PROCESSING OF RETIREMENT AND SEPARATION BENEFITS/TERMINAL LEAVE BENEFITS Schedule of Availability of Service: Monday - Friday 8:00 AM – 5:00 PM without noon break Who May Avail of the Service? All Separated BJMP Personnel What Are The Requirements?

A. Retirement Gratuity Benefits: a. Claims Application Form b. Command Clearance (from last Region assigned) c. Retirement Order/Separation Order (Death Certificate for Deceased) d. Service Record ( Present and Previous gov’t employment) e. Original Appointment in the Government Service (All appointment, Promotions SO, GO, Absorption Order

INP to PNP, PNP to BJMP, include Suspension Order and Return to Work Order if any) f. Latest Attested Appointment g. Latest Longevity Pay Order h. Latest Pay Slip and Certificate of Last Payment (from last Region assigned) i. Certificate of No-Money Accountability (from last Region assigned) j. Certificate of No-Property Accountability ( RSAO Clearance from all Regions assigned) k. Certificate of No-Pending Case (from last Region assigned) l. Ombudsman Clearance (except for TLB)

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m. Latest Sworn Statement of Assets and Liabilities n. Photocopy of Land Bank Account No. (Personal Account) o. Family Documents (NSO Copy) p. Certificate of Earned Leave Credits ( previous gov’t employment and all regional assignment in the BJMP

service) q. Duly accomplished and approved Leave form ( CSC form 6)

(Note: Indicate Claimant Contact number)

B. For Terminal Leave Benefit (TLB)

a. Claims Application Form b. Command Clearance (from last Region assigned) c. Retirement Order/Separation Order d. Service Record ( Present and Previous gov’t employment) e. Original Appointment in the Government Service(All appointment, Promotions SO, GO, Absorption Order INP

to PNP, PNP to BJMP, include Suspension Order and Return to Work Order if any) f. Latest Attested Appointment g. Latest Longevity Pay Order h. Latest Pay Slip and Certificate of Last Payment (from last Region assigned) i. Certificate of No-Money Accountability (from last Region assigned) j. Certificate of No-Property Accountability (from all Regions assigned) k. Certificate of No-Pending Case (from last Region assigned) l. Latest Sworn Statement of Assets and Liabilities m. Land Bank Account No. (Personal Account) n. Family Documents (NSO Copy)

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o. Certification of earned leave credits (from all Regions assigned) p. Duly approved application for terminal leave (CSC Form 6)

(Note: Indicate Claimant Contact number)


Step Applicant/Client Service Provider Duration of Activity Person In Charge Fees Form

1 Filing of

Retirement or Separation Claim

Perusal and verification of submitted documents.

10 minutes

Retirement JNCO

2

Adjudication as to claimant’s entitlement to additional benefits pursuant to PD 1184.

1 day as scheduled

3 Preparation of budget request for DBM;

30 minutes- two hours

Directorate for Comptrollership

4

Have it signed by the Director for DPRM, Director for Comptrollership and the Chief, BJMP;

3 hours/ 1 day

Route

5

Submit the request for funding to DBM and wait for the release of funds;

1 month

BJMP Liaison

6 Upon release of SARO Dir for Comptrollership

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and NCA, prepare CS and OBR

and MWD personnel

7

Processing of certification of availability of cash and Reconciliation of Claimant’s receivable vis-à-vis his/her loan balances with lending entities.

5 minutes

Accounting Office

8 Preparation of Voucher 2 minutes MWD personnel

9 Preparation of CFC or ADA

5 minutes

Finance Division personnel

10

Approval of vouchers and counter signature of check

5 minutes

DCA

11

Vouchers and checks be rerouted to Finance Division for appropriate action.

5 minutes

Finance Division

12

Transmittal of photocopies of signed checks and vouchers to MWD of DPRM for documentation and future reference.

3 minutes Finance Division

13 MWD will index the 2 minutes per retiree MWD personnel

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documents received from the Finance Division and submit the same to Records Mgmt Division for filing.

14

Check the boxes for the appropriate documents appended in the retirement claims of retired or separated personnel received from MWD.

2 minutes RMD Personnel

15 File the documents 2 minutes RMD staff E N D O F T R A N S A C T I O N

II. APPLICATION FOR SCHOLARSHIP PROGRAM

Schedule of Availability of Service: Monday - Friday 8:00 AM – 5:00 PM without noon break Who May Avail of the Service? All qualified children of BJMP Deceased Personnel & Retired under Complete Disability Discharge (CDD)

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What Are The Requirements? 1. MWD Form-1 2. Birth Certificate of the child/ren 3. Death Certificate of the deceased personnel Or CDD order for the retired personnel 4. Two (2) pieces 2x2 pictures 5. Certification from the school currently enrolled 6. Official Receipts for private school enrollees (if payment has been made) 7. School Identification Card 8. Report of Grades or Transcript of Records, as the case maybe 9. In line of Duty Resolution (Adjudication Board Resolution)

Duration: 2-3 weeks How to Avail of the Service:


Activity Person In Charge Fees Form

1

Fill-out the Scholarship Form

Check/Verify if all the essential information are complete and correct;

2 minutes

Scholarship JNCO

MWD Form-1

2

Submit two (2) folders with

tabbings all the requirements for

Resolution;

Evaluate the documents submitted if complete and in order

3 minutes

Scholarship JNCO

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3 Prepare and route the Resolution recommending to the Chief, BJMP approval of the same.

2 days

Scholarship JNCO

4

Receives notice from the Program

Director the approval of the

scholarship.

Upon approval of the Resolution, prepare notice for the signature of the Program Director informing the parent of the client the approval of the scholarship thru mail;

2 weeks

Scholarship JNCO

5

Submit documents for reimbursement of school expenses.

Check the completeness of the documents submitted. If found in order, vouchers will be prepared and forwarded to Accounting Division for funding.

3 days

Scholarship JNCO

6 Receive the check

Mail the check to the client

2 days Finance Division personnel


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III. RELEASING OF VALIDATED APPOINTMENTS

Schedule of Availability of Service: Monday - Friday 8:00 AM – 5:00 PM without noon break Who May Avail of the Service? All NHQ NORs and Officers of the Bureau What Are The Requirements?

1. Valid BJMP ID 2. Personnel must be in proper uniform 3. Authorization Letter ( if received by a representative)

Duration: 8 minutes How to Avail of the Service?


Activity Person In

Charge Fees Form

1 Present valid

BJMP ID Verify identity of the personnel by comparing the name reflected in the ID with the database on Personnel Profile;

2 minutes

HRMO

2 Wait for the photocopied appointment.

Photocopy the appointment for 201 file

3 minutes

HRMO

3 Receive the validated

Request the client to write his full name in

2 minutes

HRMO

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appointment in the logbook and affix signature.

the logbook and affix signature.

4 Receive the appointment.

Release the validated appointment and file the photocopy in 201.

1 minute HRMO


DIRECTORATE FOR HUMAN RESOURCE AND DEVELOPMENT CAREER COURSE AND TRAINING SECTION Schedule of Availability of Service: Monday - Friday 8:00 AM – 5:00 PM Who May Avail of the Service?

Any BJMP uniformed personnel who are due for Mandatory Training. JO1 Recruits

What Are The Requirements?

1. Endorsement from the Regional Director 2. Updated PDS 3. Latest Attested Appointment 4. Prerequisite Training Certificate 5. 1 ½ x 1 ½ colored ID picture 6. Medical Certificate

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7. Certificate of No-Pending case Duration: Individual Issuance: 10 minutes Group Issuance : 2 days How to Avail of the Service:


Person In Charge

Fees Form

1

All uniformed personnel due for

mandatory training

Review and evaluate the endorsement from ROs.

1 minute

2

Verification of the appointment date, present rank, as well as the region assignment.

1 minute

3

Issuance of the Special Orders; Route the SO to the Command Group for information and approval prior signature of the Director for DHRRM; Route back to DHRRM for signature;

7minutes

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4

Furnish ROs copy of the order for the information of the Regional Director and the personnel concerned due for schooling.

5

Receive the copy of the order from RO

Provide the client a photocopy of his/her Special Order and have him/her signed in the releasing logbook.

1 minute

6

Report to NHQ and submit the

Medical Certificate

Receive the Medical Certificate and append them in the file folder

1 minute

7 Report to JNTI on

the scheduled date of training

Advise the personnel to report to JNTI if all documents submitted are in order.


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CONTENTS (201 file)

Particulars TAB APPOINTMENT/S (original, promotional and latest ) A PERSONAL DATA SHEET B SERVICE RECORDS (to include SR from former

employers) C

ELIGIBILITY/IES D TRANSCRIPT OF RECORDS E DIPLOMA/SPECIAL ORDERS F

NSO BIRTH CERTIFICATE G TRAINING CERTIFICATES H AWARDS AND COMMENDATIONS I PERFORMANCE EVALUATION J ASSETS, LIABILITIES AND NETWORTH K NSO BIRTH CERTIFICATE L NSO MARRIAGE CONTRACT M CHILDREN BIRTH CERTIFICATES N TRANSFER/REASSIGNMENT ORDERS O

* Checked documents are appended in the folder.

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II. U.N. Peacekeeping Operations Schedule of the availability of office: Monday-Friday 8:00 A.M. – 5:00 P.M. Who may avail of the service:

Jail Commissioned Officers (JCOs) with the Rank of Senior Inspector or higher and Jail Non-Commissioned Officers (JNCOs) with the rank of Jail Officer 3 or higher

Step Client Service Provider Duration of Activity

Person/s Responsible

1 Submit requirements and letter of application based on posted U.N. job vacancy/ies.

1. Disseminate U.N. Note Verbale on Job Vacancies for Corrections Officers

2. Receive and screen candidates based on qualification and requirements submitted

3. Furnish the Chairperson, BJMP Selections Committee for U.N. Peacekeeping Mission of the list of qualified examinees.

4. Coordinate with the PNP-

UNPOC re facilitation of Pre-Deployment Examination and

1 day

10 minutes

2 days

7 days to get approval from PNP

1 hour

Chief, Admin Div

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identification of the venue for such.

5. Notify the qualified applicants

to take the Pre-Deployment Test. 2. Take examinations

on English Language Competencies, Driving and Firearm Handling and Disassembly

1. Procure needed materials and prepare venue to be used for the tests.

2. Announce/Inform successful participants of the result.

8 hours

1 hour

JO1 Arnold F Santos JO1 Patrick B Ramos JO1 Godfrey C Boado JO1 Jenny B Ramirez Chief, Admin Div

3. Submit soft copy of completed Employment and Academic Certificate, Employment Record (Supplemental Sheet) and Personal History (P11)

1. Review and edit submitted documents.

2. Nominate to the United Nations and Other International Organizations (UNIO), the list of candidates for interview to the U.N. Mission, copy furnished the Third Secretary as well as the Attaché to the Philippine Permanent Mission and PNP-UNPOC.

5-7 days

Chief, Admin Div

4 Be available for interview to be scheduled by the

Provide UNDPKO the respective contact numbers and email address of the applicants

( 6 months or more, depending on the UN DPKO)

UN DPKO personnel

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Corrections Officer from UNDPKO, New York

5. Undergo medical (U.N. MS-2 form), dental and neuro-psychiatric evaluation

Coordinate with the proper authorities re conduct of the medical, dental and neuro-psychiatric assessment of applicants who passed the interview.

7 days waiting time prior to issuance of

result

Director for HRD

6. Submit clearances from the Legal Service, SAO and Logistics, photocopy of letter and Deployment Tracking from the Criminal Law and Judicial Advisory Service (CLJAS) re selection of nominees.

Facilitate processing of Travel Authority to be signed by the SILG.

2 weeks -1 month waiting time from

date of submission

JO1 Arnold F Santos/ JO1 Patrick B Ramos

7 Submit true xerox copy of the following:

a. date of birth b. completed

medical

1. Forward the applicant’s travel dossiers to the UNIO, the Philippine Permanent Mission and the U.N.

1-2 days

1 day

Chief, Admin Div

JO1 Patrick B Ramos

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examination papers

c. face page of the passport

d. driver’s license e. date of com-

mencement of employment with the BJMP

2. Follow up Travel and Financial Authorization from the UNDP

3. Facilitate travel tax exemption

with the DOT

4. Facilitate speedy issuance of renewal of diplomatic passport, if needed.

5. Assist nominees to the DHL

for the weighing and repacking of 100 kgs of baggage

6. Orient participants re: political

and economic situation in the mission country where they will be seconded.

7. Convey to the UNIO,

Philippine Permanent Mission and PNP-UNPOC the travel details of the participants.

1 – 2 days

2 days

2 hours

1-2 hours

1 hour

JO1 Jenny B Ramirez JO1 Arnold F Santos/JO1 Ramos

JO1 Ramos/JO1 Ramirez

SJO2 Anthony E Parrocha

Chief, Admin Div

8 Take online courses on Basic Security

1. Provide the website for such online courses

10- 15 minutes Chief, Admin Div

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and Advance Security

2. Advise participants re: printing of

the certificates of completion of online courses to be shown in the Mission Country

9 Departure 1. Facilitate signing of Affidavit of Undertaking by the peace- Keepers.

2. Facilitate send-off program and arrangement of send-off entourage.

3. Monitoring SITREPS of participants in the mission areas.

5-10 minutes

1 day

Quarterly upon arrival to the

mission country/ies

JO1 Jenny B Ramirez

Chief, Admin Div

JO1 Patrick B Ramos

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III. Foreign Scholarship and/or Specialized Trainings Schedule of the availability of office: Monday-Friday 8:00 A.M. – 5:00 P.M. Who may avail of the service:

Jail Commissioned Officers (JCOs) and/or Jail Non-Commissioned Officers (JNCOs) with the rank of Jail Officer 3 with at least 2 years in the BJMP uniformed service


Person/s Responsible

1 Submit requirements a. Inform personnel BJMP-wide re: other country’s scholarship and/or training offer.

b. Receive and screen candidates based on qualification and requirements submitted.

c. Prepare an endorsement letter for

the signature of the Chief, BJMP and forward the same to the concerned agency.

1 day

1 day

2 days

Chief, Admin Div

Chief, Admin Div/Director for HRD

Chief, Admin Div

2

Undergo series of examination and interview

Notify the endorsed candidate re: date and place of examination and interview

10 minutes JO1 Patrick B Ramos

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3

Submit requirements such as property and money non-accountability, non-pending case, medical certificates and passport

a. Evaluate completion of the

submitted requirements.

b. Coordinate with the DPRM re preparation and processing of Travel Authority of the successful candidate (for foreign scholarship) and issuance of order to undergo training in the case of those who qualified for Specialized Training to be conducted by the BJMP or other agencies.

10 minutes

5 minutes

Chief, Admin Div

Director for HRD

4

a. Submit After-

Activity Report and Certificate of Completion, thesis or study materials re: schooling/training

b. Conduct echo seminar

a. Review and assess submitted

materials for possible Integration to the current POIs.

b. Identify and request for the issuance of order of participants to attend the echo seminar.

c. Facilitate echo seminar regarding the said training

1 hour

30 minutes

1 -2 days

SJO3 Anthony E Parrocha

JO1 Jenny B Ramirez

All DHRD Staff

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DIRECTORATE FOR INMATES WELFARE AND DEVELOPMENT Data Provision/ Inquiries on jail industries /products marketed at various outlets such as SM kultura, others/Teaching various productive skills such as massage therapy etc. to inmates/Attending to various requests of service providers affecting inmate’s welfare to all jails nationwide Schedule of Availability of Service Monday – Friday (except holidays) 8:00 am – 5:00 pm Who May Avail of the Service? Inmates thru their authorized representatives and Paralegal Officers/Service Providers Duration: Depends on the data/service needed No fee, charge or payment for the service/s.

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How to Avail of Service:

Step Applicant/Client Service Provider Duration of the

Activity (Under Normal

Circumstances)

Person-in-Charge Fees Form

1 Proceed to the Duty Sentinel to register in the visitor’s logbook.

1 minute Duty Sentinel

Give BJMP/Service Provider ID and secure a visitor’s pass.

Verify and secure the client’s id. Duty Sentinel

2 Show the Letter of Request from Service Provider/ Paralegal Officer

Verify/Examine and study the letter/request 3-5 minutes DIWD Staff

3 Check availability of data

requested or assistance needed.

5-15 minutes (or depending on data needed)

DIWD Staff

4

Receive data requested/ assistance needed

Provide data/assistance if available. If not, refer to appropriate office of inform the client that data is unavailable.

DIWD Staff

5 Sign in the received copy if data/assistance was provided

1 minute DIWD Staff

6 Return to Duty Sentinel to log out in the Visitor’s logbook.

1 minute DIWD Staff

7 Surrender Visitor’s ID Return the Client’s ID as soon as he/she has log-out. Duty Sentinel

END OF TRANSACTION

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DIRECTORATE FOR PROGRAM AND DEVELOPMENT Data Provision/Assistance to Students/Researchers in their Studies on Matters related to Jail Management Schedule of Availability of Service Monday – Friday (except holidays) 8:00 am – 5:00 pm Who May Avail of the Service: Students/Researchers What are the Requirements: Letter of Intent signed by their Adviser or Head of Office School / Company ID Duration: Depends on the data needed How to Avail of Service:

Step Applicant/Client Service Provider Duration of the Activity

(Under Normal Circumstances)


1

Proceed to the Duty Sentinel to register in the visitor’s logbook.


Give school/company ID

Verify and secure the client’s ID.

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and secure a visitor’s pass.

Advise the client the location of DPD office.

2 Proceed to the DPD Office.

Show letter of intent / request for data/assistance.

Verify/ Examine and Study the letter/request. 3-5 minutes DPD Personnel

3 Check availability of data

requested or assistance needed.

5-15 minutes (or depending on data

needed) DPD Personnel

Receive data requested / assistance needed.

Provide data if available. If not, refer to appropriate office or inform the client the data’s unavailability. DPD Personnel

4

Sign in the logbook of DPD if data/assistance was provided.

1 minute DPD Personnel

5 Return to Duty Sentinel to log-out in the Visitor’s logbook


Surrender Visitor’s ID

Return the Client’s ID as soon as he/she has log-out.

END OF TRANSACTION

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DIRECTORATE FOR INVESTIGATION AND PROSECUTION FILING OF COMPLAINT/CASE Schedule of Availability of Service: Monday-Friday 8:00 A.M. – 5:00 P.M. without noon break Who May Avail of the Service? Any person may file an administrative complaint against any personnel of the Bureau. What are the Requirements?

1. Full name and address of the complainant. 2. Full name and address of the person complained of as well as his position and office of employment. 3. A narration of the relevant and material facts which shows the acts of omissions allegedly committed by the

personnel. 4. Certified true copies of documentary evidence and affidavits of his witnesses, if any. 5. The complaint must be in writing and under oath.

Time Duration: 3 to 5 days

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Person In Charge

1 File the complaint. Receive the complaint and/or other documents.

3 minutes Designated Investigator

2 Inform the investigator of his/her complaint.

Interview the complainant and gather the information for investigation.


3

Enumerate and make statements on the complaint.

Receive/document the relevant statements needed for investigation which is properly notarized and under oath.


4

Receive the receiving copy of the document/s complaint.

Issue the receiving copy to the client.

1 minute Designated Investigator

5

Wait for a call/notification from the investigator.

Contact the complainant on the progress of his complaint which may be referred to Regional Disciplining Authority having jurisdiction on the person complained of, or grievance committee as the case maybe.

3-5 days Designated Investigator

END OF TRANSACTION

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PROSECUTION OF CASES Schedule of Availability of Service: Monday-Friday 8:00 A.M.-5:00 P.M. without noon break Who May Avail of the Service?

1. Any party-in-interest may follow-up the status of the Formal Charge that was filed by the prosecution division of the DIP or the Prosecution Section of the RIPD against any personnel of the Bureau before the appropriate Hearing Office.

2. Witnesses to the Formal Charge who may want to discuss relevant matters with the assigned prosecutor that will handle the case to which he/she will act as witness.

3. Any person who may wish to act as witness to a particular charge that will be prosecuted before an appropriate Hearing Office.

What are the Requirements?

1. Personal knowledge of the circumstances of the controversy. 2. Relevant and material evidences which is necessary for the successful prosecution of the case.

Time Duration: One hour

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How to avail of the Service:

Step Client Service Provider Duration of Activity (Under Normal Circumstances) Person In Charge

1

Inform the prosecutor of his/her

inquiry/personal knowledge towards a

given controversy.

Interview the party in interest/witness and

gather the information relative to his query or personal knowledge.

20 minutes Designated Prosecutor

2 Enumerate and

make statements on the controversy.

Receive/document the relevant statements or evidences needed for

assessment if material to the controversy.

20 minutes Designated Prosecutor

3

Receive a copy of the

document/s/affidavits that was submitted.

Issue the receiving copy to the client.

1 minute Designated

Prosecutor

END OF TRANSACTION

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DIRECTORATE FOR INTELLIGENCE GATHERING OF INFORMATION Schedule of the availability of office: Any day of the week Anytime of the day Time Duration: 17 minutes Who may avail of the service? Any person who has relevant information/s on the alleged irregularities under the BJMP area of responsibility. How to Avail of the Service:

Step Client Service Provider Duration of Activity (Under Normal Circumstances) Person In Charge

1 Give the nature of information.

Receive the information. 1 minute Intelligence officer

2

Narrate the information of the concerned personnel as to what happened/when and where.

Take note of the relevant information for confirmation.

10-15 minutes Intelligence officer

3 Receive the receiving copy of the information given (if any).

Give the received copy of the document as the case maybe.

1 minute Intelligence officer

END OF TRANSACTION

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DIRECTORATE FOR LOGISTICS Researches on Jail Design & Standards Schedule of Availability of Service As per request by Researcher Who May Avail of the Service: Students/ Researchers What are the Requirements: Letter Request, Valid ID Duration: As Required How to Avail of Service: Direct Transaction




1 Submit Valid ID and Letter Request

Admin Section 10 Minutes Admin Clerk

2 Secure Data of Information

Admin Section 10 – 30 Minutes (simple) 1 – 2 hours (complex)

Engineering Staff/ Chief Engineering

END OF TRANSACTION

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Request for Progress Billing for Construction Projects Schedule of Availability of Service As requested Who May Avail of the Service: Contractors What are the Requirements: Endorsement letter from RD’s, Letter request of the contractor, Contract agreement, Notice Of Award, Notice To Commence Upon Submission, Statement of Work Accomplishment, Disbursement voucher, Project Inspection Report, , project pictorials. Duration: 3 Hours, 7 Minutes How to Avail of Service: Thru email / Direct Transaction

Step Applicant/Client Service Provider

Duration of the Activity (Under Normal Circumstances) Person-in-Charge Fees Form

1 Submit Request Chief Engineering 5 Minutes Chief Engineering

2 Evaluation of submitted request for billing

Chief Engineering

1-2 hours (simple) 3 hours (complex)

Chief Engineering

3 Submit to Directorate for Comptrollership for funding

Chief Engineering

2 minutes Engineering clerk

END OF TRANSACTION

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Request for Final Billing for Construction Projects Schedule of Availability of Service: Upon request Who May Avail of the Service: Contractors What are the Requirements: What are the Requirements: Letter request of the contractor, endorsement letter from RD’s, Contract Agreement, Notice of Award, Notice to Commence, Project Inspection Report, Statement of Work Accomplishment, Cert of Completion & Acceptance Disbursement voucher (for final billing and photocopy of previous billings) affidavit of contractor for no obligation as to labor and materials used in the project, project pictorials. Duration: As Required How to Avail of Service: Direct Transaction

Step Applicant/Client Service Provider

Duration of the Activity (Under Normal Circumstances) Person-in-Charge Fees Form

1 Submit request Engineering

Section 5-10 Minutes Engineering Staff

2 Evaluation of Documents

Engineering Section

1-3 hours Engineering Staff/ Chief Engineering

3

Forward complete documents to Acctg. Div.

Engineering Section

5-10 minutes Engineering Staff/ Chief Engineering

END OF TRANSACTION

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Purchase of Supplies Schedule of Availability of Service As per request of the end-user Who May Avail of the Service: Suppliers What are the Requirements: Eligibility documents required under the Government Procurement reform Act (RA 9184) Duration: As Required How to Avail of Service: Shopping or Small Value Procurement

Step Applicant/Client Service Provider Duration of the

Activity(Under Normal Circumstances)


1 Secure Canvass Form/ Quotation Form

Procurement Section 5-10 Minutes Procurement

Clerk

2 Submit quotation for evaluation

Procurement Section

10 minutes Procurement Clerk

3 Acceptance of the Approved Purchase Order

Procurement Section

10 minutes Procurement Officer/Director for

Logistics

END OF TRANSACTION

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Payment for Utility Bills / Lease Schedule of Availability of Service Monthly Who May Avail of the Service: Utility Company / Property Owner / Lessor What are the Requirements: Billing Statement Duration: 12 Minutes How to Avail of Service: Submission of Billing Statement




1 Submit Billing Statement

Chief, Budget 10 Minutes

Chief Budget

2

Submit to Directorate for Comptrollership for funding

Chief, Budget 2 Minutes Budget Clerk

END OF TRANSACTION

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DIRECTORATE FOR OPERATIONS

FRONTLINE SERVICES

PROCEDURES TIME FRAME FEES RESPONSIBLE PERSON

Grant of permission to conduct: a) Media Interview b) Taking Picture c) Video Coverage d) Documentary e) Research

As a matter of policy, only the C, BJMP has the authority to grant permission for media men to conduct interview on inmates or BJMP officials. However, RDs and wardens may issue press statements on issues which are answerable within their level. The client’s request shall be coursed through the CRS for comment and/or recommendation. If the interview is for the inmate, a clearance from the court having jurisdiction over the case will be required from the requesting client. They shall be informed that interview with the inmate must be on voluntary basis and that an inmate cannot be forced to talk or give statement if do not want to. The reply shall always be in writing, copy furnishes the RD and/or the warden concerned. If the request is granted, it must be stated therein the conditions and limitations in the conduct of said activities to include the showing of the materials to the RD for approval before final printing, broadcast, or publication, as the case may be and to furnish us a copy of the material.

10 – 20 minutes

30 – 60 minutes

N.A.

C, CRS

DO

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They will also be required to first coordinate with the jail warden and abide with the routine security procedures before entering the facility. The warden shall be required to extend the usual courtesy, provide security and submit after activity report. The copy of the transcripts of the interview, picture, video, documentary or research shall be kept by the DO for future reference.

DO

Provision of the copy of : a) jail data and statistics b) inmates record c) BJMP Directory

The client must submit a formal request to the C, BJMP Attn: DO. The DO shall evaluate the request and decide if it can be granted. If the data, statistics and/or information is available at the office of the Dir for Operations, the same shall immediately be provided after obtaining clearance from the C, BJMP. However, granted or not, the client shall be informed in writing of our reply to the request. If the information requested can be obtained in the jail unit or in the BJMP Regional Office, The DO shall transmit/forward the request to the concerned RD and direct them to provide the information needed.

1 day

30 – 60 minutes

N.A.

N.A.

DO

DO

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Grant of permission to conduct : a) Medical/dental Mission b) Religious Programs c) Educational, vocational, skills and livelihood training programs d) Donation

The client must submit a formal request to the C, BJMP Attn: DO. The DO shall forward the request to the RD for their proper evaluation to determine if the request can be accommodated. The requesting client shall be informed of this action in writing. Considering that this kind of requests are always granted, the client shall be advised to coordinate with the warden and/or RD concerned for proper orientation to the jail rules and procedures in the conduct of said activities.

30 - 60 minutes

N.A.

DO

Grant of permission to conduct: a) Educational Tour b) On-the-job Training or OJT in jails

The client must submit a formal request to the C, BJMP Attn: DO. The DO shall forward the request to the RD for their proper evaluation to determine if the request can be accommodated. The requesting client shall be informed of this action in writing. They will be advised to coordinate with the warden and/or RD concerned for proper orientation to the jail rules and procedures in the conduct of said activities.

30 – 60 minutes

N.A.

DO

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Provision of personnel to augment in: a) Remanding of inmates b) Conduct of Oplan Greyhound c) Special Jail Operations d) Other emergencies

Upon receipt of the request or information either from the BJMP units or from friendly forces, the DO shall ready the STAR Team on stand-by and shall request the DHRRM for issuance of Letter Order. The STAR Team shall be dispatch accordingly. The DO shall coordinate with the warden and RD concerned to facilitate the operation and may even require the RD for additional personnel and equipment needed.

30 – 60 minutes

30 – 60 minutes

N.A.

N.A.

DO/DHRRM

DO

END OF TRANSACTION

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GRANT OF PERMISSION TO CONDUCT PICTURE TAKING, VIDEO COVERAGE, DOCUMENTARY AND RESEARCH Schedule of availability of service : As often as necessary Who may avail of the services? : Media personalities, students, government agencies, civic groups and other interested persons What are the requirements? : Formal request and identification card Duration : 1 to 2 days How to avail of the services? :

Step Procedures Service Provider Duration Person-in- Charge Fees Form

1

The client submits the request to the Front Desk. The Front Desk personnel verify the client’s identity then receives the request by stamping therein the date, time, his name and signature. The request will be referred to the Dir. Operations.

Citizen’s Charter Front Desk

5 minutes Jail Officer to be assigned in the

Front Desk.

N.A. Request Letter

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2

If the requested activity is to be done in the NHQ, the person/office concerned will be notified and render the necessary actions.

DO Staff Officer 8 hours DO staff N.A. Formal Letter

3

If the subject of the request is in the jail or regional office, the DO shall direct the concerned warden through RD or the RD to accommodate and extend assistance to the client.

DO Staff Officer 8 hours DO staff N.A. Memo

4

The client shall be informed of our response to the request. If it is approved, the conditions shall be stated. If disapproved, the reasons for disapproval shall be explained.


END OF TRANSACTION

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GRANT OF PERMISSION TO CONDUCT MEDIA INTERVIEW Schedule of availability of service : As often as necessary Who may avail of the services? : Personalities from the tri-media What are the requirements? : Formal request and identification card Duration : 1 to 2 days How to avail of the services? :

STEP PROCEDURES SERVICE PROVIDER DURATION PERSON-IN-

CHARGE FEES FORM

1

The client submits the request to the Front Desk. The Front Desk personnel verify the client’s identity then receives the request by stamping therein the date, time, his name and signature. The request will be referred to the CRS.

Citizen’s Charter Front

Desk


Front Desk.

N.A. Request Letter

2

The CRS shall give comments and/or recommendations on the request.

CRS 1 hour CRS staff N.A. RS

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3

If the request is granted and the person to be interviewed is in the NHQ, the client shall be given permission and the subject will be informed.

DO Staff Officer

8 hours DO staff N.A. Formal Letter

4

If the person to be interviewed is an inmate or personnel of the jail or regional office, the RD shall be directed to accommodate the client and assist in facilitating the interview.

DO Staff Officer

8 hours DO staff N.A. Memo

5


DO Staff Officer

8 hours DO staff N.A. Formal Letter

END OF TRANSACTION

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PROVISION OF THE COPY OF JAIL DATA AND STATISTICS, INMATES’ RECORD AND JAIL DIRECTORY Schedule of availability of service : As often as necessary Who may avail of the services? : Students, government agencies, embassies, civic groups and other interested persons What are the requirements? : Formal request and identification card Duration : 1 to 5 days How to avail of the services : STEP PROCEDURES SERVICE PROVIDER DURATION PERSON-IN- CHARGE FEES FORM

1



5 minutes Jail Officer to be assigned in the Front

Desk.

N.A. Request Letter

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2

If the needed information is available in the Dir for Opns, it will be prepared.

DO Staff Officer 8 hours DO staff N.A. Matrix or as appropriate

3

If the subject of the request is available in the jail or regional office, the DO shall direct the concerned warden through RD or the RD to provide the requested info.


4



END OF TRANSACTION

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GRANT OF PERMISSION TO CONDUCT MEDICAL/DENTAL MISSION, RELIGIOUS PROGRAMS, EDUCATIONAL, VOCATIONAL SKILLS, AND LIVELIHOOD TRAINING PROGRAMS, PARA-LEGAL SERVICES AND DONATIONS IN JAILS Schedule of availability of service : As often as necessary Who may avail of the services? : Charitable institutions, civic groups, LGUs, schools and interested individuals What are the requirements? : Formal request and identification card Duration : 1 to 5 days How to avail of the services? :

STEP PROCEDURES SERVICE PROVIDER DURATION PERSON-IN- CHARGE FEES FORM

1



5 minutes Jail Officer to be assigned in the Front

Desk.

N.A. Request Letter

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2

The request shall be transmitted to the RD concerned and at the same time directs them to accommodate the client and render assistance to them in the conduct of the mission.


3

The client shall be informed of our response to the request.


END OF TRANSACTION GRANT OF PERMISSION TO CONDUCT EDUCATIONAL TOUR AND ON-THE-JOB TRAINING IN JAILS Schedule of availability of service: As often as necessary Who may avail of the services? : Schools, and interested groups. What are the requirements? : Formal request and identification card Duration : 1 to 5 days

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How to avail of the services? :

Step Procedures Service Provider Duration Person-in- Charge Fees Form

1




Front Desk.

N.A. Request Letter

2

The request shall be transmitted to the RD concerned and at the same time directs them to accommodate the client and render assistance to them in the conduct of the mission.


3 The client shall be informed of our response to the request.


END OF TRANSACTION

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HEALTH SERVICE UNIT

NEURO-PSYCHIATRIC EXAMINATION

Schedule of Availability of Service: Upon endorsement of DPRM 8:00 AM – 5:00 PM Who May Avail of the Service? Applicants/clients initially evaluated by DPRM Has not taken the same examination during the span of six (6) months What are the Requirements?

1. Applicants/client should bring the following: One (1) 2x2 picture Ball pen, lead pencil (no.2), eraser

Duration: one (1) day

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Step

Applicant/Client Service Provider

Duration of Activity (Under Normal Circumstances)

Person In Charge Fees Forms

1 Register at the guard and get visitor’s pass

Give client the visitor’s pass

5 minutes Guard on Duty

2

Proceed to Health Service Unit to sign in the Attendance Sheet

Verify if the applicant was endorsed by D,HRRM

5 minutes Examiner

3

Proceed to the Examination Room

Give applicants the rules and regulations of the examination

10 minutes Examiner

4

Examination Proper Give applicants the instructions of the tests

Depending on the test to be given

Examiner

5 Lunch break

6 Go back to the Examination Room

Give applicants the instructions of the tests

Depending on the test to be given

Examiner

7 End of the examination

Schedule the applicant for Initial Interview

3 minutes Examiner

END OF TRANSACTION

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INITIAL INTERVIEW

Schedule of Availability of Service: Monday –Friday 8:00 AM – 12:00 PM Who May Avail of the Service: Applicants who took Neuro-Psychological examination What are the Requirements: Applicants should wear proper interview attire Duration: 15 – 20 minutes How to Avail of the Service:

Step





Give client the visitor’s pass 5 minutes Guard on Duty

2 Proceed to Health Service Unit to sign in the Attendance Sheet

Get the applicant’s protocol 1 minute Interviewer

3 Wait in the lobby to be called

Read the protocol of the applicant

5 minutes Interviewer

4 Interview Proper Evaluate the applicant 15 – 20 minutes Interviewer

5 End of Interview Advise to wait for the

schedule of Psychiatric Interview

1 minute Interviewer

END OF TRANSACTION

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MEDICAL AND DENTAL SECTION

I. MEDICAL AND DENTAL EVALUATION A. Applicant

1) Preliminary medical and dental evaluation 2) Submission of Laboratory examination 3) Final medical evaluation by the Medical Officer

B. Personnel for Promotion and for Schooling

1) Preliminary medical and dental evaluation 2) Submission of Laboratory examination 3) Final medical evaluation by the Medical Officer

II. MEDICAL AND DENTAL CONSULTATIONS

III. PROCESSING OF PHILHEALTH AND FORTUNE CARE ID CARD

IV. PROCESSING OF PERSONNEL FOR PERMANENT TOTAL DISABILITY

V. PROCESSING OF MEDICAL REIMBURSEMENT

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Medical and Dental Evaluations (APPLICANT)

Schedule of Availability of Service: Upon endorsement of DPRM/Regional Recruitment and Selections Board 8:00 AM – 5:00 PM Who May Avail of the Service? Applicants/clients initially evaluated by DPRM/Regional Recruitment and Selections Board What are the Requirements? Endorsement to conduct medical and dental evaluation from the DPRM/Regional Recruitment and Selections Board Complete Laboratory Examination Results from the Government and Non-Government Diagnostic Center Duration: two (2) days

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Step


Duration of Activity





5 minutes Guard on Duty (OGS)

2

Proceed to Health Service Unit to fill out the Report of Physical and Dental forms

Verify if the applicant was endorsed by DPRM/RRSB

10 minutes Staff Nurse Report of Physical and Dental forms

3

Submit to the Staff Nurse the fully accomplished forms

Review the accomplished forms Conduct Vital Signs to applicant and Refer to dental officer for dental check-up

15 minutes Staff Nurse

4

Proceed to Dental Section

Dental Check-up and instruction from the Dental Officer

5 minutes Dental Officer

5

Proceed to Medical Officer for Medical Evaluation

Medical Evaluation of applicant and giving of laboratory request

15 minutes Medical Officer

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6

Proceed to any accredited diagnostic center and dental clinic

Secure the accomplished medical and dental forms of the applicant and wait for the submission of their laboratory result.

1 day Staff Nurse

7

Return to Health Service Unit for the evaluation of laboratory and dental results

Check for the completeness of laboratory results If there is abnormality in their laboratory result refer to specialist doctor for further evaluation If there is no abnormal findings in their laboratory result the MD will endorse the applicant to DPRM

15 minutes Medical Officer and Dental Officer

END OF TRANSACTION

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Medical and Dental Evaluations (Promotion and Schooling)

Schedule of Availability of Service: Monday –Friday 8:00 AM – 12:00 PM Who May Avail of the Service: Personnel for promotion and schooling What are the Requirements: Special order from the DPRM and DHRD Duration: 15 – 20 minutes How to Avail of the Service:

Step








2

Proceed to Health Service Unit to fill-out the medical and dental record form

Get the personnel’s protocol and ask to fill out the medical dental form.


Medical and Dental Forms

3 Wait in the lobby to be called

Check for the completeness of laboratory results


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4

Consultation proper Get the vital signs of the personnel and give the accomplished medical and dental form to dental officer for dental check-up


5

Proceed to MD for final medical evaluation

Evaluate the patient and check for any abnormality in their laboratory results If there is abnormality in their laboratory result refer to specialist doctor for further evaluation If there is no abnormal findings in their laboratory result the MD will endorse the personnel for promotion and schooling to DHRD

15 minute Medical Officer

END OF TRANSACTION

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Medical Consultation

Schedule of Availability of Service: Monday –Friday 8:00 AM – 5:00 PM Who May Avail of the Service: Personnel and their dependents What are the Requirements: None Duration: 15 minutes How to Avail of the Service:

Step

Applicant/Client

Service Provider


Person In

Charge

Fees

Forms




2

Proceed to Health Service Unit to fill-out the medical record form

Get the vital signs of the patient


3 Consultation proper

Medical Check up


END OF TRANSACTION

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Dental Consultation

Schedule of Availability of Service: Monday –Friday 8:00 AM – 5:00 PM Who May Avail of the Service: Personnel and their dependents What are the Requirements: None Duration: depends on treatment be performed How to Avail of the Service:

Step Applicant/Client Service

Provider Duration of Activity

(Under Normal Circumstances) Person In

Charge Fees Forms

1

Register at the guard and get visitor’s pass



2

Proceed to Health Service Unit to make a consultation/appointment with the dental officer

Treatment proper

Depends on the treatment to be performed

Dental Officer

END OF TRANSACTION

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Application of Philhealth ID Card

Schedule of Availability of Service: 8:00 AM – 5:00 PM Who May Avail of the Service?

Personnel who do not have a Philhealth ID card and newly recruit employees What are the Requirements? Fully accomplished application forms (M1A for employees who do not have an ID card, M2 for additional dependent and change of status) Xerox copy of birth and marriage certificate (if married) Duration: 15 minutes

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1

Proceed to Health Service Unit to fill-up the Philhealth forms

Ask the personnel to fill out the Philhealth form. Check if the application is completely filled out and all the requirements are attached

10 minutes Staff Nurse M1a and M2 forms

2

Wait for the application form to be processed

Encode the name of the personnel to the Er2 form and have it signed by the Chief, Health Service Unit and mail it to Philhealth main office

20 minutes Staff Nurse Er2 form

END OF TRANSACTION

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Application for Fortune Care Membership

Schedule of Availability of Service: 8:00 AM – 5:00 PM processing will be on the month of June to July only Who May Avail of the Service: Personnel and their dependents What are the Requirements? Fully accomplished application forms Duration: 10 minutes How to Avail of the Service:

Step





1

Proceed to Health Service Unit to fill-out the application forms

Ask the personnel to fill out the application form. Check if the application is completely filled out

10 minutes Staff Nurse Fortune Care Application Form

2 Wait for the application form to be processed

Send the fully accomplished membership form to the Fortune Care main office


END OF TRANSACTION

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Application for Permanent Total Disability

Schedule of Availability of Service: Monday –Friday 8:00 AM-5:00 PM Who May Avail of the Service: Personnel who cannot perform their duties due to illness/disease What are the Requirements: Laboratory Results and Medical certificate from the attending physician Duration: One (1) week How to Avail of the Service:

Step





1

Make a request attached with laboratory result and send it to DHRRM

Review the request of the personnel, if the personnel is from region make a request to travel. Have the approved request submitted to DPRM for issuance of order for Medical Officer’s who will conduct examination


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2 Wait for the Medical Officer to conduct Physical Examination

Conduct Physical Evaluation to the patient/client


3

Wait for the approval of BJMP PTD Board

Make a report of Physical Examination (data from the Medical Officer who conducted the examination) Have it noted by the Chief, Health Service Prepare a resolution; have the resolution signed by the members of medical Adjudication Board. Submit an original copy to the chairman of BJMP PTD Board thru D, PRM. Inform the client/patient if the request have been approved or disapproved.

5 days Staff Nurse

END OF TRANSACTION

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Medical Reimbursement

Schedule of Availability of Service: Monday –Friday 8:00 AM – 5:00 PM Who May Avail of the Service: BJMP personnel confined in private or government hospital as service related casualty or have sustained injury while performing legitimate jail functions. What are the Requirements? Voucher

Spot/Incident Report Medical Certificate Certificate of Confinement Original Official Receipts & Invoices Statement of Accounts (from Hospital) Record of Operations (Surgical Cases Only) Line of Duty Report Investigation Report Duty Detail

Sketch Map and Certification from attending physician if the patient has positive or negative liquor/alcohol intake (For Vehicular Accident) Certification from attending physician on how the illness/disease was caused or aggravated by the nature of work

Duration: 1-3 months

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Activity (Under Normal Circumstances)


1

Proceed to Health Service Unit for submission of requirements

Check for completeness of authenticated requirements


2

Wait for the approval of BJMP adjudication Board

Evaluate/compute the amount of claims and the allowed reimbursable amount. Make a summary to be used in presentation during the board meeting. Have the documents and summary received by C, Health Service. Asked the DCA office as to the schedule of Adjudication board meeting Make a notice of meeting to be signed by The Deputy Chief for

5 days Medical Officer and Staff Nurse

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Admin/Chairman of the Board. Photocopy the signed notice of meeting and distribute to the members of the board three (3) days before the scheduled date. During the adjudication meeting call the members before the scheduled time. Make a minutes of meeting and resolution have it reviewed by Chief, Health Service and or the Legal Service. Have the resolution signed by all the members of the board as well as the C, BJMP for approval. Submit the original documents and approved resolution to finance service.

3

Follow up their reimbursement claims to Health Service Unit

Advise the claimant to follow up their claims to Finance Service Unit In case of disapproved claim notify the claimant.

Staff Nurse

END OF TRANSACTION

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OFFICE OF THE FINANCE SERVICE

Primary Frontline Public Service

LOAN PROCESSING This service is primarily concerned on the computation of loan proceeds/deductions to ensure that the net take home pay personnel/borrower shall not fall below the amount required by law. Schedule of Availability of Service: 8:00 am – 5:00 pm; (Monday to Friday) Who May Avail of the Service? All BJMP active personnel, retirees and dependent pensioners who are qualified to avail for a loan to lending institutions recognized by the bureau. What Are the Requirements? Loan application forms, latest pay slip and identification card. Duration: 10 minutes No fee, charge or payment for the service/s

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How to avail service:

Step Applicant/ Client

Whom to approach/ Service Provider


Form

1. The borrower shall submit the completely filled out form for computation of the desired loanable amount and its corresponding deductions.

Active BJMP personnel, retirees and pensioners who wish to avail loans.

JO3 Larry Tornea JO3 Sacel Wahab JO2 Isagani Mailem JO2 John Gadil JO2 Larry Torres

5 minutes Loan Application Form

2. a. Approved If the net take home pay does not fall below the minimum requirement, the loan application shall be forwarded to the authorized official for signature. b. Disapproved Loan application form is referred back to the personnel/borrower.

Active BJMP personnel, retirees and pensioners.

Chief, Finance: JSUPT RINCO MONTAUS Disbursing Officer: J/SINSP NEMEÑO JO3 Larry Tornea JO3 Sacel Wahab JO2 Isagani Mailem JO2 John Gadil JO2 Larry Torres

5 minutes Loan Application Form and Loan Computation Form Loan Application Form

END OF TRANSACTION

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DISBURSEMENT/ PAYMENT OF SALARIES/ PENSIONS AND OTHER REMUNERATIONS TO ACTIVE PERSONNEL AND RETIREES This frontline service is purposely intended to facilitate the pay and allowances of active and retired BJMP personnel, dependent pensioners/survivors and scholars. Schedule of Availability of Service: 8:00 am – 5:00 pm; (Monday to Friday) Who May Avail of the Service? All BJMP active personnel, retirees and pensioners. What Are the Requirements? For CFC (Continuous Form Checks): Alpha Listing of Personnel For MDS (Modified Disbursement System): Vouchers, Payroll and other supporting documents. For ATM (Automated Teller Machine): Active and Pensioner Duration: 5 – 7 days For Update of Status (BIR) No fee, charge or payment for the service/s.

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How to Avail of the Service?




Form

1. COUNTER CHECKING OF ALPHA LISTING AND OTHER SUPPORTING DOCUMENTS a. For CFC Receipt of Alpha Listing of Personnel. b. For MDS Concerned personnel shall submit all requirements and other supporting documents of their corresponding claims for evaluation. If the documents are complete, the same shall be forwarded to the DC for the next stage. Otherwise it shall be returned to the originator. c. For ATM (Active and Pensioner) Consolidated Change Report from DPRM and Billing of all Lending Institution report before posting.

Active BJMP personnel, retirees and dependent pensioners.

JO2 Larry Torres

J/INSP JULIUS LANGCAY JO2 Resty Yap JO2 Ethany Yaranon

1 day 10 minutes 1 day

Alpha Listing of Personnel Vouchers, supporting documents Change Report from DPRM Billing Statement from all Lending Institutions

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Diskette and printed reports to be submitted to Land Bank of the Phils. (LBP) for debiting/crediting to individual ATM accounts. d. For update of Status concerned personnel shall submit update form from BIR PDS , Birth certificate of dependent, marriage contract in order to update their status and dependents

SJO3 Corazon Manansala

10 minutes

BIR Forms PDS Birth Certificate of Dependents Marriage Contract

2. PRINTING AND SORTING a. CFC b. MDS

Active BJMP personnel, retirees and dependent pensioners. Active BJMP personnel, beneficiaries

J/INSP JULIUS LANGCAY JO2 Resty Yap JO2 Ethany Yaranon SJO3 Corazon Manansala JO2 Edito Africano JO2 Isagani Mailem

2 days 5 minutes

CFC MDS Checks and other supporting

3. RELEASING a. CFC Sending of CFCs to concerned Regional Offices and other support units through the bureaus official courier.

For personnel, retirees and dependent pensioners who personally claim their check.

MDS

END OF TRANSACTION

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DISBURSEMENT OF FUNDS TO EXTERNAL CREDITORS

This frontline service is intended to facilitate payment of accounts due to external clientele such as: suppliers, loan contractors, and other government agencies, private entities where premiums and other payments are due and demandable. Schedule of Availability of Service: 8:00 am – 5:00 pm; (Monday to Friday) Who May Avail of the Service?

a. Premiums/ Loan PHILHEALTH FILCARE PNPAAAI BJMPMBAI Pag-ibig BJMPSLAI POAPS AMWSLAI SGTI AFPSLAI Fortune Care BJMP-COOP AFPMBAI

b. Utilities: Electric Water Telephone Office Rental Internet Connection

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What Are the Requirements? Billing or any other demand notice Duration: 10 minutes No fee, charge or payment for the service/s. How to Avail of the Service:




Form

1. Issuance of Check Upon receipt of the voucher, billing and other supporting documents, check will be issued as payment of external creditors.

External creditors for utilities and loans and premiums creditors

JO3 Francia DC Sabeniano SJO4 Elizabeth Aquino

5 minutes MDS Check Vouchers Billing and complete set of supporting documents

2. Releasing of Check External creditors or representative shall personally receive payment from the Remittance Officer/MDS Check Releasing In-Charge.

External creditors for utilities and loans and premiums creditors

JO2 John O Gadil JO3 Francia DC Sabeniano

5 minutes a. MDS Check b. Official Receipt from External Creditors

END OF TRANSACTION

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COLLECTIONS AND REMITTANCES OF PAYMENT TO THE BUREAU OF TREASURY THROUGH DEPOSITS IN LAND BANK OF THE PHILIPPINES

This frontline service is to facilitate the collections of payment but not limited to disallowed cash advances, overpayment of salaries/allowances, leave without pay and payment of lost equipment issued to personnel. Schedule of Availability of Service: 8:00 am – 5:00 pm; (Monday to Friday) Who May Avail of the Service? BJMP Active personnel What Are the Requirements? Order of payment, Memorandum/Letter Orders, Resolution, Decision Order or any other documents demanding such payment Duration: 1 day No fee, charge or payment for the service/s.

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Form

1. COLLECTION The Collecting Officer shall receive payment from concerned personnel and issue Official Receipts thereafter.

BJMP personnel Collecting Officer: SJO4 Elizabeth Aquino

5 minutes a. Order of Payment Form b. Official Receipt

3. SUBMISSION The Collecting Officer shall remit to the Bureau of Treasury all collections thru LBP deposit.

BJMP personnel and Collecting Officer

SJO4 Elizabeth Aquino 1 day a. Order of Payment b. Deposit Slip

END OF TRANSACTION

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Issuance of Certification of Last Payment/No Money Accountability/Certificate of Non-Payment and Remittances This frontline service is intended to address the demands for issuance of various certifications on monetary transactions as mentioned above for any legal purpose that might serve the requesting party. Schedule of Availability of Service: 8:00 am – 5:00 pm; (Monday to Friday) Who May Avail of the Service? BJMP Active personnel What Are the Requirements? General Orders, Special Orders Duration: 12 Minutes No fee, charge or payment for the service/s.

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Form

1. SUBMISSION OF FORMAL REQUEST BJMP Personnel shall submit to the Records Officer a letter request addressed to the C, Finance for issuance of any certification.

BJMP Personnel

JO3 Sacel T Wahab 3 minutes Orders

2. PREPARATION The records officer, after proper documentation shall forward the request to the Chief Clerk for preparation of the certification.

SJO3 Rolando S Balboza and JO2 John Adolf O Gadil

3 minutes Certification

3.APPROVAL The Chief Clerk shall forward the prepared certification for approval of the C, Finance or his authorized representative for signature.

J/SUPT RINCO T MONTAUS 3 minutes Certification

4. RECORDING AND RELEASING The concerned personnel shall claim the approved certification from the Releasing Officer and shall sign in the record book.

JO3 Sacel Wahab 3 minutes Certification

END OF TRANSACTION

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OFFICE OF THE COMMUNITY RELATIONS SERVICE

Primary Frontline Public Service Grant of Permission to Conduct Media Interview, Study/Research, Social Services and Other Concerns Schedule of Availability of Service: Monday – Friday; 8:00 AM – 5:00 PM without noon break Who May Avail of the Service? Media personalities, students, government agencies, civic groups and other interested persons. What Are The Requirements? 1. Formal Letter Request 2. Valid I.D. Duration: Individual and Group Issuance of three (3) to five (5) days. (Note: Duration also depends on availability of documents/data needed.) No fee, charge or payment for the service/s.

(Note: Only the Chief, BJMP and Regional Directors have the authority to grant permission for media men and students to conduct interview with inmate or BJMP Officials. Regional Directors and Wardens may issue press statements on issues which are answerable within their level).

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Step Applicant/Client Service Provider Duration of Activity Person In Charge

Form

1

CRS directly receives walk-in, mailed, faxed and electronic request.

The Front Desk officer verifies the client’s identity then refers him/her to the Office of the CRS. The CRS clerk will receive the request by stamping therein the date, time, his name and signature and will process such for approval of the Chief, BJMP or concern office of the National Headquarters.

1 minute

Any CRS Staff

Formal Letter

Request

2

Client receives the reply and abides with the conditions and limitations set therein

The reply shall always be in writing, copy furnished the RD and/or the Warden concerned. If the request is granted, it must be stated therein the conditions and limitations in the conduct of said activity/ies to include the showing of the

At least 3 days to give allowance to the routing of the request and approval by the Chief, BJMP.

Any CRS Staff

Formal Answer to

the Request

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materials to the RD or CRS for approval before final printing, broadcast or publication, as the case maybe and to furnish the CRS a copy of the material. They (client/s) will also be required to first coordinate with the warden and abide with the routine security procedures before entering the facility. The warden will be required to extend the usual courtesy, provide security and submit after activity report.

3

The copy of the transcript of the interview, picture, video, documentary or research and documentation shall be kept for future reference.

Any CRS Staff

END OF TRANSACTION

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OFFICE OF THE ACCOUNTING SERVICE

LIST OF FRONTLINE SERVICES

Type of Frontline Services Fees Forms Processing Time (Under Normal Circumstances

per transaction Person in Charge

Issuance of Certificate of Taxes Withheld

None

BIR Forms 2306 /2307 10-25 minutes

Officer in charge of Withholding Taxes

Issuance of Order of Payment None

Order of Payment Form

10-20 minutes

Action Officer/Bookkeeper

Response to Inquiries on Processed Claims and Concern on Other Accounting Matters (Phoned-in)

None

10-25 minutes (simple) 30 minutes to 1 hour

(complex)

Action Officer/Accounting Staffs

Response to Inquiries on Processed Claims and Concern on Other Accounting Matter (Walk-In)

None

10-30 minutes (simple) 1 to 2 hours (complex)

Action Officer/Accounting Staffs

Response to Requests for Accounting Data/Information None

30 minutes-1 hour (simple)

1 - 3 hours (complex) Action

Officer/Accounting Staffs

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ISSUANCE OF CERTIFICATE OF TAXES WITTHELD

Schedule of Availability of Service : Monday-Friday 8:00 am - 5:00 pm without noon break Who may Avail of the Service? Individuals, Suppliers & Entities subjected to withholding taxes by the Bureau What are the Requirements ? Valid I.D. Duration : 25 minutes *

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* The 30 minutes processing time is for one client being served at one time. ** Forms available free of charge.

Step Client Service Provider Duration of


Circumstances)

Person in Charge Fees Forms

1

Present valid I.D. and state details of transaction/s for which certificate is requested

Verify Identity of the client and get details of request 5 minutes

Accounting Staff

2

Wait while request is being processed

Retrieve and verify documents pertaining to transaction/s for which a certificate is being requested for if there was no previous issuance of certificate, prepare certificate/s. If there was already previous issuance, retrieve and secure copy of file document.

15 minutes

Officer in charge of

Withholding Taxes

BIR Forms 2306/ 2307**

3

Receive requested certificate or certified true copy of certificate previously issued

Issue certificate or certified true copy if there was already previous issuance of certificates 5 minutes Accounting

Staff None

END OF TRANSACTION

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ISSUANCE OF ORDER OF PAYMENT

Schedule of Availability of Service : Monday-Friday 8:00 am - 5:00 pm without noon break Who may Avail of the Service? BJMP Personnel, Suppliers/Contractors, and anybody required to make payments to the Agency based on a Bill such as, but not limited to payments for lost firearms, penalties, unliquidated advances, and refund of overpayments made by the agency. What are the Requirements ? Bill, Memorandum/Letter Orders, Liquidation Report, Resolution/Decision Order, or any other documents necessitating payment Duration : 20 minutes *

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* The 30 minutes processing time is for one client being served at one time. ** Forms available free of charge.



Circumstances)


1

Request for assistance Get details of transaction requested and refer to action officer/Bookkeeper 3 minutes

Accounting Staff

2

Submit documents as basis of payment and state details of transaction and wait while request is being processed

Receive and review documents presented. Evaluate, verify and validate correctness of data. Prepare Order of Payment.

15 minutes Action Officer/

Bookkeeper

Order of Payment Form**

3

Receive Order of Payment and proceed to Cashier for payment

Issue Order of Payment and advise client to pay corresponding fee to the cashier.

2 minutes Action Officer/

Bookkeeper None

END OF TRANSACTION

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RESPONSE TO INQUIRIES ON PROCESSED CLAIMS AND CONCERN ON OTHER ACCOUNTING MATTERS (Phoned-in) Schedule of Availability of Service :

Monday-Friday 8:00 am - 5:00 pm without noon break

Who may Avail of the Service : General Public What are the Requirements : None Duration : 10 minutes to 1 hour

* How to Avail of the Service?



Circumstances)


1 Request for assistance and state details of request

Get personal data of client and details of request 5 minutes Accounting

Staff

5-25 minutes

Reply to simple queries OR

Refer to concerned action officer or office/division if request entails further verification/coordination

30 minutes to 1 hour

Accounting Staff

END OF TRANSACTION

* Processing time is for one client being served at one time.

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RESPONSE TO INQUIRIES ON PROCESSED CLAIMS AND CONCERN ON OTHER ACCOUNTING MATTERS (Walk-in)

Schedule of Availability of Service : Monday-Friday

8:00 am - 5:00 pm without noon break

Who may Avail of the Service : General Public

What are the Requirements : None

Duration : 10 minutes to 2 hour *

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Circumstances)


1 Request for assistance and state details of request

Get personal data of client and details of request 5 minutes Accounting

Staff

Reply to simple queries or refer to concerned action officer

5-30 minutes

Accounting Staff

2 Wait while query is being processed

Retrieve and verify records pertaining to queries and provide necessary details if permitted. If records or details are not available, inform the client that such are not available.

45 minutes to 2 hours

Action Officer

Refer to concerned offices/divisions if request entails further verification/coordination

END OF TRANSACTION * Processing time is for one client being served at one time.

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RESPONSE TO REQUESTS FOR ACCOUNTING DATA/INFORMATION Schedule of Availability of Service: Monday-Friday 8:00 am – 5:00 pm without noon break Who may Avail of the Service : 1. Any requesting party in his/her personal capacity

2. Government regulating agencies 3. Such other officials or entities duly authorized by competent authorities

What are the Requirements :

Valid I.D. Letter Request/Letter Order or Letter of Authorization

Duration : 30 minutes to 3 hours *

How to Avail of the Service :




1

Present valid I.D. and requirements

Verify identity of client Receive and evaluate presented requirements

3-5 minutes Accounting Staff

2

Present request and state details

Acknowledge receipt of request and reply by citing relevant policies and/or coordinate with concerned offices for proper authorization in the

15 - 20 minutes Action Officer

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discharge of data/information

3

Wait while request is being processed

If duly authorized, retrieve and verify the requested records, gather requested data/information and issue certified copies of documents if requested. If records are not available, inform client and refer to other offices/authorities if necessary

30 minutes - 2 hours Action Officer

4

Receive requested documents/ data/ information

Release requested documents/data/information after proper review and authorization 5 - 20 minutes Action

Officer

5

OR Wait for estimated time of completion/ availability of requested data/information

If requested data/information entails further study, evaluation or coordination and necessitates preparation of detailed reports, inform client of expected time frame of completion and advise client of target date of delivery/ availability of requested data/information.

END OF TRANSACTION

* Processing time is for one client being served at one time.

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OFFICE OF THE LEGAL SERVICE Primary Frontline Public Service

MEDIATION AND CONFLICT COACHING SERVICES Schedule of Availability of Service: 8:00AM – 5:00PM; Monday to Friday Who May Avail of the Service? Any person with relational or substantive concern with a BJMP personnel What Are The Requirements? Formal request in writing which includes the following: 1. Full name, address and contact number of the requesting party; 2. Full name and address of the personnel concerned as well as his/her position and place of assignment; 3. A narration of the relevant and material facts which give rise to the request; 4. Certified true copies of documentary evidence and affidavits of his his/her witnesses, if any Duration: 5-10 days No fee, charge or payment for the service/s.

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Person In Charge

Form

1 Register at the guard and secure visitor’s pass

Give client the visitor’s pass 3 minutes Duty Sentinel

2

Proceed to the Office of the Legal Service and file the complaint

Review the request and/or other documents. Interview the requesting party and gather information.

10 minutes Designated Legal Officer

3 Make statements on the complaint.

Receive/document the relevant statements needed for the resolution of the request.

10 – 15 minutes Designated Legal Officer

4

Wait for a call/notification from the Office of the Legal Service

Contact the requesting party on the progress of his complaint. Refer to Alternative Dispute Resolution (ADR).

5-10 days Designated Legal Officer

END OF TRANSACTION

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SUPPLY ACCOUNTABLE OFFICE Frontline Service

RECEIVING OF DELIVERIES ( of Supplies, Materials and Equipment) Schedule of Availability of Service: 8:00AM – 5:00PM

Monday to Friday without Noon break

Clientele/s: Supplier/s (PITC, PS-DBM and Private Suppliers) What are the Requirements? Items delivered must conform with the:

Approved Purchase Order (APO), Contract of Agreement and/or Order of Confirmation (OC) Delivery Receipt (DR) and Sales Invoice

Time Duration: Process Immediately Payment: No processing fee. End of Transaction: Receipt of items delivered and signature on the DR if delivery is complete and in conformity with the APO, Contract of Agreement and/or OC.

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Time Client Classification of Delivery


Person In Charge Requirements

8:00 am- 5:00 pm

Supplier/s (PITC, PS-DBM and Private

Suppliers)

Supplies Process immediately

JO2 Donnabelle L Resurreccion; JO2 Cecile U Trinidad;

NUP Cristina A Benabese

1. Items delivered 2. Approved Purchase Order/Contract of Agreement/Order of Confirmation 3. Delivery Receipts 4. Sales Invoice

Materials Process immediately



Equipment Process immediately



END OF TRANSACTION

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ISSUANCE OF CERTIFICATE OF NON-PROPERTY ACCOUNTABILITY CLEARANCE AND RENEWAL OF ACKNOWLEDGMENT RECEIPT FOR ISSUED SERVICE FIREARM Schedule of Availability of Service: 8:00AM – 5:00PM

Monday to Friday without Noon break

Clientele/s: ALL CONCERNED BJMP PERSONNEL Requirements:

A. NHQ Certificate of Non-Property Accountability Clearance 1. For purposes of retirement, death claims and resignation:

-Requesting personnel shall return all firearm/s and other office equipment/s issued to him/her.

2. For travel/schooling purposes: - Service firearms and other office equipments shall be temporarily turned-in/deposited to Sao. B. Renewal of ARE of Issued Service Firearm Physical presentation of firearm for stenciling. Duration: 5 minutes Payment: No processing fee. End of Transaction: Release of Certificate of Non-Property Accountability Clearance duly signed by the SAO, BJMP-NHQ. Release of ARE duly signed by authorized signatories.

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Time Client Request of Personnel

Duration Person In Charge Requirements

8:00 am- 5:00 pm

All Concerned

BJMP Personnel

Certificate of Non-Property Accountability Clearance

5 minutes JO2 Donnabelle L Resurreccion; JO2 Cecile U Trinidad;

Requesting personnel shall return all firearm/s and other office equipment/s issued to him/her. 2. Certificate of Non-Property Accountability Clearance issued by the RSAO

Renewal of ARE of Issued Service Firearm

5 minutes JO2 Donnabelle L Resurreccion; JO2 Cecile U Trinidad;


Present the firearm physically for stenciling.

END OF TRANSACTION

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REGIONAL OFFICES:

F R O N T L I N E P U B L I C S E R V I C E S:

Request for Checklist of Application for JO1 Position

Recruitment and Processing of JO1 Position

Request for Clearance to Conduct Activity a. Interview b. Gather Data/Research c. On-the-job training d. Take photo or video

Request for Clearance to Conduct Media Coverage

Request for Checklist of Application for Bidding

Request for Payment of Food Supplies Expenses

Request for Conduct of Medical/Dental Services

Request for Assistance in the Conduct of Medical/Dental Services Mission

Filling of Complaint and Action Center

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REGIONAL OFFICES FRONTLINE PUBLIC SERVICES: Request for Checklist of Application for Jail Officer 1 Position Schedule of Availability of Service: 8:00 AM – 5:00 PM; Monday to Friday without noon break Who May Avail of the Service: Any one What Are the Requirements: None Duration: 15 - 20 minutes No fee, charge or payment for the service/s.

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Person In Charge Form

1

Proceed to the Information Area to log-in in the visitors log book

Verify identity of the client and give visitor’s pass

5 to 10 minutes

Duty Officer at the gate (OGS)

2

Client log-in the visitors log book and pin the visitor’s security tag

Instruct the client to proceed to the OHRRM

2 minutes Information Desk

3

Proceed to the OHRRM to secure copy of checklist

Admin Nor gives checklist to the client. Give instruction to comply with the requirements and return to the OHRRM as soon as he has all the necessary documents. Client will then be instructed on the next step

3 minutes Admin NOR Check List

END OF TRANSACTION

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Recruitment and Processing for Jail Officer 1 Schedule of Availability of Service: 8:00 AM – 5:00 PM; Monday to Friday without noon break Who May Avail of the Service? Any one qualified to apply. What Are The Requirements? 1. Transcript of Records 2. College Diploma 3. PRC Board Rating or CSC Certificate of Eligibility, Penology Officer, PD 907 and other equivalent of 2nd level eligibility 4. Birth Certificate issued by NSO 5. Marriage Certificate issued by NSO (if married) 6. Applicant should not be less than 21 years old and not more than 30 years old 7. Applicants should be at least 5’2’’ in height for female and 5’4’’ for males Duration: 3 – 4 months No fee, charge or payment for the service/s.

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Person In Charge

Form

1

Proceed to the Information Area to log-in the visitors log book

Verify identity of the client and give visitor’s pass

5 to 10 minutes Duty Officer at the gate

(OGS)

2

Client log-in the visitors log book and pin the visitor’s security tag

Instruct the client to proceed to the OHRRM

2 minutes Information Desk

3

Proceed to the OHRRM for height measurement. Once passed, submit requirements in a folder with tabbings to the OHRRM

Recruitment Officer evaluates the folder and advises the applicant to wait for the notice to report

15 minutes Recruitment Officer

4

Recruitment Officer notifies the applicant upon receipt of availability of quotas and vacant positions from the national office

by mail, call or text.

5 minutes Recruitment Officer

5

(Meanwhile the HRRM sends letters to the agencies concerned to verify the

authenticity of the documents submitted by the applicant.)

2 weeks (depends on the

agencies concerned)

Recruitment Officer

6 (Request the Office of Intelligence and 2 weeks Investigation

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Investigation to conduct background investigation on the applicant.)

Officer

7 Applicant receives Notice from the OHRRM

OHRRM recommends applicant for panel interview

15 minutes Chief, Admin

8

Applicant reports for interview in proper attire

Panel interviewers are the members of the Board of Selection and recruitment composed of the different chiefs of section or offices. As the applicant answers the questions the members of the panel rate the participant accordingly

30 minutes Members of the Panel

9 Applicant reports daily for OJT and for further instruction

All applicants will be rated and ranked from highest to lowest (those who passed will proceed to the next step)

1 day HRRM Officer

10

Applicant continues to report and perform the task assigned to him/her

HRRM Officer process the documents required for hiring such publication/posting of vacancy, authentication of documents and others

3 to 4 weeks HRRM Officer

11 Once all the requirement and procedures

have been complied, oath taking of client/applicant is scheduled.

30 minutes HRRM Officer

12 Applicant takes his/her oath of office

The Regional Director with the presence of the Chief, Admin administers the oath

15 minutes Regional Director

END OF TRANSACTION

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Request for Clearance to Conduct Activity: a. Interview b. Gather Data/Research c. On-the-job training d. Take photo or video Schedule of Availability of Service: 8:00 AM – 5:00 PM; Monday to Friday Who May Avail of the Service? Any school or group of students who wants to avail for school compliance or requirement to: a. Interview b. Gather data/Research c. On-the-job Training (OJT) d. Take Photo or video What Are The Requirements? 1. Letter request from the Dean of the Department where the students are enrolled and countersigned by the school/University President 2. Request should be formal, typewritten and addressed to the Regional Director of the BJMP Regional Office where the jail is found 3. Letter request should be sent to the Regional Office 15 days prior to the actual date of the activity to give ample time for the Regional Office to coordinate the activity with the jail or inmate concerned. Duration: 15 – 17 days estimate. No fee, charge or payment for the service/

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Person In Charge

Form

1

Clients prepare the letter-request signed by their Dean and noted by the school President. Hand carry the letter to the Regional Office or mail the same

Letter is received at the Operations Division of the Regional Office and advises the client to expect a reply within 10 days

10-15 days Operations NOR

2 The Chief of Operations Division

recommends to the Regional Director the approval of request

30 minutes Chief, Operations

Division

3

Within 10 – 15 days Operations NOR will send a message to the client that the request has been granted/denied/ modified

10 minutes Operations NOR

4

Client receives the letter of approval

Operations NOR will fax a message to the jail concerned that the request has been granted/denied/modified


5

Client proceeds to the jail to conduct the activity on the date and time approved subject to the conditions set therein

In the jail the Officer of the Day received the visitors/guest and assist them in their needs

Depends on the activity

Operations NOR

END OF TRANSACTION

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Request for Clearance to Conduct Media Coverage in Jails Schedule of Availability of Service: 8:00 AM – 5:00 PM; Monday to Friday Saturdays & Sundays on urgent request only. Who May Avail of the Service? In any medium (TV, Radio or Print) who wants to conduct media coverage inside the jail by: a. Interview b. Research/gather facts c. Take photo or video What Are The Requirements? Letter request or call. Duration: 15-17 days estimate. No fee, charge or payment for the service/s.

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Person IN Charge Form

1

Clients can directly coordinate with the Regional Office through letter request or call

Letter request or call is received at the Regional Office. If found urgent it is immediately forwarded to the Office of the Regional Director (RD)

10-15 days Operations NOR

2 The Chief of Operations Division

recommends to the Regional Director the approval of request

30 minutes Chief, Operations Division

3

Within 10 – 15 days Operations NOR will send a message to the client that the request has been granted/denied/ modified


4

Client receives the letter of approval

Operations NOR will fax a message to the jail concerned that the request has been granted/denied/modified


5

Client proceeds to the jail to conduct the activity on the date and time approved subject to the conditions set therein

In the jail the Officer of the Day received the visitors/guest and assist them in their needs

Depends on the

activity or agreed

time

Officer of the Day

END OF TRANSACTION

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Request for Checklist of Application for Bidding Schedule of Availability of Service: 8:00 AM – 5:00 PM; Monday to Friday Who May Avail of the Service? Any individual or group not disqualified or prohibited to enter into any bidding with the government What Are The Requirements? 1. Letter of Intent 2. Eligibility documents of the applicant a. Business Permit b. Philippine Construction Association (PCA) License c. DTI Certificate d. ITR e. Mayor’s Permit f. List of Previous Completed Projects g. Certificate of Non-Inclusion in the Blacklist h. Affidavit of Non-inclusion in the Blacklist i. Statement of availability of key personnel and equipment j. Credit line Certificate from the bank (Above requirements are based on the existing implementing Rules and Regulations of the Government Procurement Reform Act or RA 9184). Duration: 30 minutes No fee, charge or payment for the service/s.

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Person IN Charge Form

1

Client proceeds to the Regional Office and identify him/herself and his/her purpose

Duty Officer verifies identification card and client register at the log book. Issue visitors pass and give instruction where the Logistics Division can be found

5 minutes Duty Gate Officer

2

Client now proceeds to the Logistics Division

The Personnel-in-charge at the Logistics Division conducts preliminary interview as to what company he/she represents, position and authority

30 minutes Personnel in charge at the Logistics

Division

3

Duty personnel at the logistics Div will give copy of

the requirements of application for bidding

10 minutes Personnel in charge at the Logistics Division

4

Client has to comply with all the requirements in the checklist

Duty personnel instructs the client on what will be the next step

3 minutes Personnel in charge at the Logistics

Division

END OF TRANSACTION

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Request for Payment of Food Supplies Expenses (FSE) Schedule of Availability of Service: 8:00 AM – 5:00 PM; Monday to Friday Who May Avail of the Service? Any individual or group engaged in catering in catering service not disqualified or prohibited to enter into any bidding with the government. What Are The Requirements?

Annual Requirements:

1. Mayor’s Permit 2. Sanitary Permit 3. BIR/DTI Certificate 4. Certificate from Chief of Police on the Appointment of Caterer

Monthly Requirements: 1. Disbursement Voucher (Box C must be signed – Claimant) 2. Food Supplies Expense (FSE) Voucher 3. Daily Computation of Ration 4. Week/Daily Menu 5. Jail Population Data (fill up Committed and Released Columns) 6. Report of Changes/Daily Change Report 7. Comprehensive Listing of Inmates 8. Open Market Purchase/Receipts 9. Authenticated Commitment and Release Orders

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Duration: 15 minutes Note:

Deadline of submission of claims shall be on the 2nd day of the following month. To avoid delays of payment, documents should be complete and submitted on time.

No fee, charge or payment for the service/s. How to Avail of the Service:


Person In Charge

Form

1

Client proceeds to the Regional Office and identify him/herself and his/her purpose

Duty Officer verifies identification card and client register at the log book. Issue visitors pass and give instruction where the Comptrollership Division can be found

2-3 minutes Duty Gate Officer

2

Submit Prisoner Subsistence Voucher with attached requirements and supporting documents

Receives and records the PSV in the logbook as to its date of receipt, payee and amount Examine and evaluate the PSV, attached requirements/supporting documents and assigns obligation numbers and records in the RAOMO. Client will be instructed on the next process and advise the client when to claim the money

2 minutes

5-10 minutes

Personnel in charge at the Comptrollership Division

END OF TRANSACTION

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Request for Assistance in the Conduct of Medical/Dental Services/Mission Schedule of Availability of Service: 8:00 AM – 5:00 PM; Monday to Friday Who May Avail of the Service? Any interested party who wants to conduct medical and dental services or mission in BJMP manned jails What Are The Requirements? Formal letter request addressed to the Regional Director which can be mailed or hand carried. Letter request should be sent at least 15 days prior to the actual date to give ample time to our health service personnel for the arrangement of schedule and preparation on the conduct of the mission. Duration: 15 minutes No fee, charge or payment for the service/s. How to Avail of the Service:


Person In Charge

Form

1

Client can mail or hand carry his letter request to the regional office

Bearer has to show his identification card and log in the visitors log book; Duty gate officer will refer the client to the health office.

3-5 minutes

Duty Gate Officer

2

Client now proceeds to the Health Service Unit and give his letter request to the duty personnel

Health Personnel will receive the letter request and coordinates with the jail concerned and instruct the client on the next process

10 minutes Personnel in charge at the Health Service Unit

END OF TRANSACTION

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Filing of Complaint and Action Center Schedule of Availability of Service: 8:00 AM – 5:00 PM; Monday to Friday Who May Avail of the Service? Any interested party/ies who should have any complaint or grievance against any BJMP personnel may file appropriate charge. What Are The Requirements? For Formal Charge- 1. Written Charge 2. With corresponding evidence 3. Address to the Regional Director where subject personnel is assigned or directly to the Chief, BJMP For Informal Charge – Thru text in e-text/e-tawag kay Hepe Program If you are using Globe at CP No. 0915-3111580 If you are using Smart at CP No. 0939-2752427 If you are using Sun at CP No. 0933-381574 Duration: 6 to 8 weeks No fee, charge or payment for the service/s.

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1

Client can file formal or informal charge. If client opts to file a formal charge, he/she has to appear in person at the Office of the Intelligence and Investigation Division of the Regional Office for evaluation and concurrence.

Client has to show his identification Card and log in the visitors log book.

3-5 minutes

Duty Gate Officer

2

Client now proceeds to the I & I Division and submit his written charge and furnish the office with all the necessary evidence

Duty Investigating Officer will conduct the preliminary interview and require that the complainant and his/her witnesses submit sworn in affidavits and other evidence/s to support claim

30 minutes to 1 hour

Investigating Officer

3

Client waits for the resolution of the Investigating Officer

Investigating Officer will study the documents, affidavits and evidences submitted by the complainant. If found meritorious, then appropriate charge/s will be filed against the erring personnel

2 to 3 weeks

Chief, I & I Division/ Director for the Directorate

for I & I

4

Client can file informal charge by call or text using the given cell phone numbers

The Regional Director or the Chief, BJMP will act on the matter and forward the same to the Office concerned for formal investigation

2 to 3 weeks

Chief, I & I Division/ Director for the Directorate

for I & I END OF TRANSACTION

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DISTRICT, CITY & MUNICIPAL JAIL LEVEL: F R O N T L I N E P U B L I C S E R V I C E S:

Visitation Service

Issuance of Certificate of Detention

Accreditation of Jail Ministry

Commitment of Inmate

Release of Inmate

Request for Clearance to Conduct Paralegal Activities in Jail

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DISTRICT, CITY & MUNICIPAL JAILS FRONTLINE PUBLIC SERVICES: Visitation Service Schedule of Availability of Service: 8:00 AM – 5:00 PM; Monday to Friday without noon break Who May Avail of the Service? Spouse, parent, child, sibling, relative or friend of the inmate What Are The Requirements? Valid Identification Card or Community Tax Certificate Duration: 25 - 30 minutes No fee, charge or payment for the service/s.

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Activity

Person In Charge

Form

1 Proceed to the Desk Officer Area to secure Visitor’s Form

Desk Officer issue Visitor’s Form 2 minutes Desk Officer

Visitor’s Form

2

Submit the accomplished form to the Desk Officer

Receive and evaluate the identity of the Visitor and issue Temporary Control/Visitor’s Tag and stamp jail seal and or “Visitor” on the right hand of the visitor

2 minutes Desk Officer

3

Proceed to the Search Area for frisking, search and other SOPs on Jail Visitation.

Visitor is subjected to body search and his/her belongings Items such as money, jewelries, cellular phones, etc. are to be kept by the Jail Property Custodian who will issue Property Control Tag

5 to 10 minutes

Searcher Property

Custodian

4

Proceed to the Visiting Area Provide the Visitor with a short briefing on basic jail rules and regulations

5 minutes Duty Officer/ Visiting

Area Personnel

5

Upon termination of visiting time, proceed to the Property Custodian and surrender the Property

Return the personal belonging/s of the visitor

2 minutes Property Custodian

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Control Tag

6

Proceed to the Desk Officer to Claim I.D.

Check the presence of stamp of jail seal or the word “VISITOR” on the right hand of the visitor before allowing the person to go out


END OF TRANSACTION Issuance of Certificate of Detention Schedule of Availability of Service: 8:00 AM – 5:00 PM; Monday to Friday without noon break Who May Avail of the Service? Members of immediate family of an inmate Legal Counsel Bondsman What Are The Requirements? Request letter Duration: 30 - 35 minutes Fee depends on the approved Municipal or City Ordinance. Payment is made to the City or Municipal Treasurer. No ordinance no payment fee or charge for the service.

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Person In Charge

Form

1 Proceed to the Jail Admin/Records Section and secure application form

Provide the applicant with the form

3 minutes Records Officer

CD Application

form

2 Submit the accomplished form Receive and review the application form


3 Retrieve inmate’s record from file

5 to 10 minutes

Records Officer

4

Inform the applicant to proceed to the Municipal/City Treasurer’s Office and pay the necessary fee


5 Proceed to the Municipal/City Treasurer’s Office

Prepare the Certificate of Detention


6 Pay the fee CTO/MTO issue Official Receipt

5 minutes CTO/MTO

7 Proceed to the jail’s Admin/Records Section and show the OR

Type the OR number in the Certification


OR

8 Warden signs the Certificate of

Detention 2 minutes Records

Officer/Warden/OD

9 Receive the Certificate of Detention

Issue the Certificate of Detention to the Client


END OF TRANSACTION

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Accreditation of Jail Ministry Schedule of Availability of Service: 8:00 AM – 5:00 PM; Monday to Friday without noon break Who May Avail of the Service? Religious groups or individual What Are The Requirements? Request letter Duration: 50 - 60 minutes No fee, charge or payment for the service/s.

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Activity

Person In Charge

Form

1

Present valid ID at the Gate Officer and fill up entries of the log book and inform the Gate Supervisor of the purpose

Gate Supervisor verifies the ID, issue visitor’s pass and stamps jail seal “VISITOR” at the right hand of the client. Instruct the client to proceed to the IWD Office.

3 minutes Gate Supervisor

2

Client submit letter request in writing addressed to the Warden thru the Chief, IWD

Chief, IWD assesses the letter request and purpose of the client if the schedule is available and/or recommends modification on the request

5 minutes C, I WD or IWD NOR

3 Client waits If the Client and C, IWD arrived with a

final agreement, a Memorandum of Agreement/Understanding is prepared

10 minutes

C, I WD or IWD NOR

MOA Or

MOU

4

Client agree to the agreement and affix signature in the MOA or MOU

Client thru the recommendation of the Chief, IWD now proceed to the Warden’s Office for the formal signing of the MOA/MOU

15 minutes

Warden/C, I WD

5 Client can now start with the request for jail ministry according to the MOA/MOU

Chief, IWD issue identification cards to the client/s and brief client/s with the existing jail rules and regulations

20 minutes

C, IWD

6 Client returns the visitor’s pass to the Gate Officer

Chief, IWD informs the gate officer regarding the service that will be provided by client

3 minutes C, IWD

END OF TRANSACTION

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Commitment of Inmate Schedule of Availability of Service: 8:00 AM – 5:00 PM; Monday to Friday without noon break Who May Avail of the Service? Any person-in-authority who is issued a commitment order by any court of law. What Are The Requirements? Mandatory: 1. Commitment Order duly issued by the court Necessary: 1. Medical Certificate 2. Turn-over Form 3. Information 4. Certificate of Detention Duration: 10 – 15 minutes (per inmate) No fee, charge or payment for the service/s.

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Person In Charge

Form

1

Committing Officer will present valid ID at the Gate Officer and fill up entries of the log book and leave firearm if any, with the Gate Supervisor

Gate Supervisor verifies the ID presented of the committing officer


2

Committing Officer proceeds to the Desk Officer on duty and present the documents together with the inmate in tow usually in hand cuff

Desk Officer examines the documents presented, if in order, DO accompanies the Committing Officer to the Records Officer to hand in the documents and the corresponding inmate for commitment


3

Records Officer receives the documents presented and assigns the inmate to a cell

and conduct searching procedures on inmate’s personal belonging/s.


END OF TRANSACTION

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Release of an Inmate Schedule of Availability of Service: 8:00 AM – 5:00 PM; Monday to Friday without noon break Who May Avail of the Service? Any person (court officer) who is issued a release order by the committing court. What Are The Requirements? 1. Release Order with the Criminal Case Number appearing in the records file of subject inmate 2. Corresponding Information Sheet for comparison Duration: 2 hours No fee, charge or payment for the service/s.

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Activity


1 Court Officer present valid ID at the Gate

Gate Supervisor verifies the ID presented


2

Court Officer proceeds to the Records Office and hand in the release order issued by the Presiding Judge

Records Officer receives the release order presented by the court officer


3

Records Officer examines the documents as to authenticity.

Examines and review the inmate’s records on file for

any pending case. Verify with the issuing Court.

30 minutes

Records Officer

4

If inmate has no other pending case/s based on file a certificate of discharge is

issued and he/she is now free to leave the jail premises.

30 minutes

Records Officer Certificate of Discharge

END OF TRANSACTION

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Request for Clearance to Conduct Paralegal Activities in Jail Schedule of Availability of Service: 8:00 AM – 5:00 PM; Monday to Friday without noon break Who May Avail of the Service? 1. Students who wants to conduct paralegal activities in jail as a part of school requirement; and 2. Individuals or cause oriented groups desirous in helping inmates hasten the litigation process and fast track their release. What Are The Requirements? For students – recommendation letter from the Dean of the School noted by the President. For individual or cause oriented groups – letter request, clearly stating their purpose and schedule. Duration: 2 hours No fee, charge or payment for the service/s.

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Person In Charge

Form

1

Client submits formal request in writing addressed to the Regional Director, thru the Warden. Client may hand carry or send letter by mail or fax

Hand carried request follow the usual procedure observed at the gate. Gate Supervisor will refer the client to the C, Paralegal Section. For mailed or faxed letter request, once received it will be acted upon and response will be sent to the client

3 minutes 5 – 7 days

Gate Supervisor

C, Paralegal Section

2 Client proceeds to the Paralegal Section

C, Paralegal Section will assess the request that it is not in conflict with other groups and forward favorably the letter to the Warden

5 minutes C, Paralegal Section

3

If the Warden approves, the C, Paralegal Section and the Client prepare the Memorandum of Agreement or Understanding

30 minutes C, Paralegal Section

MOA or MOU

4

Client proceeds to the Warden’s Office

Client is oriented by the C, Paralegal Section on jail rules and regulations and assist the client and Warden in the signing of MOU or MOA

30 minutes Warden/C, Paralegal Section

5 Client can now conduct paralegal activities

C, Paralegal Section furnish the Officer of the Day and the Gate Officer for client’s schedule.

END OF TRANSACTION

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CLIENT FEEDBACK FORM Name (Pangalan) :__________________________________________________________________________ Address (Tirahan): _________________________________________________________________________ Contact Number (Telepono/Cellphone): _________________________________________________________ Office/Department (Opisina/Departamento) ________________________________________ ______________ Comments/Feedback on our Services (Komento Tungkol sa Aming Serbisyo) _________________________________________________________________________________________ ______________________________________________________________________ ___________________ Complaint/s/Problem Encountered During Your Transaction in Our Office (Reklamo o Problema tungkol sa naranasan sa mga kaukulang transaksiyon na ginawa mo dito sa aming opisina): _________________________________________________________________________________________ _________________________________________________________________________________________ When did it happen? (Kailan po nangyari?)___ ____________________________________________________ Would you like our written reply on our action taken with regards to your complaints? (Nais niyo po bang sagutin kayo sa pamamagitan ng sulat kung ano ang aming naging aksiyon hinggil sa iyong reklamo?) YES (Oo) ____ NO (Hindi) ____ _______________________________ _____________________________ Signature Date

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Definition of Terms:

(NOTE: the following are defined as they are operationally used in the Bureau) Public Safety – involves the prevention of and protection from events that could endanger the safety of the general public from significant danger, injury/harm, or damage, such as crimes or disasters (natural or man-made). Safekeeping – the temporary custody of a person under detention for his/her own protection, safety or care; and that of the community. Development – a gradual process of advancement or growth through the use of series of interrelated activities such as exercises, trainings or group dynamics for the purpose of refining or transforming a person into a useful and productive individual. Professionalization – aim of RA 9263; an act providing for the professionalization of the Bureau of Fire Protection (BFP) and the Bureau of Jail Management and Penology (BJMP), amending certain provisions of RA 6975. (See full text of the law). Clientele – the inmates, visitors and guests of the jail. (Jail context only). Longevity Pay – corresponding increase in the amount of salary for every five (5) years continuous service in the government under existing laws whose grant are computed on the rate of base pay. Paralegal – refers to the task undertaken by a BJMP personnel whose primary function is to help the inmates in the disposition of their cases filed in courts and other interrelated agencies that has jurisdiction over them. Shopping – a method of procurement of goods whereby the procuring entity simply requests for the submission of price quotations for readily available off-the-shelf goods or ordinary/regular equipment to be procured directly from suppliers of known qualification. (See Sec. 52, IRR of RA 9184).

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Direct Contracting – also known as single source of procurement of goods that does not require elaborate bidding documents. The supplier is simply asked to submit a price quotation or pro-forma invoice together with the conditions of sale. The offer may be accepted immediately or after some negotiations. (See Sec. 50, IRR of RA 9184). Adjudication - to make an official decision about a problem or dispute. - means an Agency proves for the formulation of a final order. CDS – Chief Directorial Staff CS – Career Service DCA – Deputy Chief for Administration DCO – Deputy Chief for Operations DPRM – Directorate for Personnel and Records Management GO – General Order HRD – Human Resource Division Jail Officer – uniformed personnel of the BJMP MWD – Morale and Welfare Division NCA – Notice of Cash Allocation NP- Neuro-Psychiatric

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OB – Official Business OBR – Obligation Request RCA – Replacement Clothing Allowance RD – Regional Director RMD – Resource Management Division RO – Regional Office RSBS – Retirement and Separation Benefit System SAO – Supply Accountable Officer SARO – Special Allotment Release Order SO – Special Order

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BJMP NATIONAL HEADQUARTERS OFFICE DIRECTORY August 2013

Name/Rank/Designation Contact No.(direct/local) Trunk line 927-6383

J/CSUPT DIONY DACANAY MAMARIL,CES(E) Officer-In-Charge

456-1920/102

J/CSUPT DORIS REMEDIOS DORIGO, CESO IV Deputy Chief for Administration

456-1922/103

J/CSUPT DORIS REMEDIOS DORIGO, CESO IV Deputy Chief for Operations

104

J/CSUPT ROMEO SINDINGAN ELISAN JR, MPA Chief Directorial Staff conc OIC, Internal Audit Service

124/ 108

J/SSUPT ABRAHAM P LINTAO, DSC Director for Operations

455-0200/105

J/SSUPT EMMANUEL TABO SICIO, DSC Director Personnel & Records Management

926-7756/106/107

J/CSUPT ALFREDO DAUPAN SOLIBA JR, TLPE Director for Comptrollership

453-9001/110

J/SSUPT ALLAN SULLANO IRAL, CES E Director for Logistics

111

J/SSUPT RENATO P GACUTAN, DMD, MBA Director for Program Development

112

J/SSUPT AMELIA ABBARIAO RAYANDAYAN Director for Inmates Welfare & Development

453-05-21

J/SSUPT RUEL S RIVERA, MPA Director for Investigation & Prosecution

120

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J/SSUPT DENNIS U ROCAMORA, CES (E) OIC, Directorate for Intelligence

454-7271

J/SUPT CAROLINA CABANGAN BORRINAGA Chief, Program Management Office conc

OIC, Community Relation Service

101

456-1979/117 J/SSUPT CESAR F BALDERAS, DSC

Director for Human Resource Development 466-8087

J/SUPT RINCO TADEM MONTAUS OIC, Finance Service

116

J/SUPT MA VICTORIA E VALERIA, MD Chief, Health Service

109

J/CINSP ROY PANTI VALENZUELA, TLPE Chief, Legal Service

113

J/SUPT ANTONIO O GERENTE, DSC Chief, Chaplaincy Service

122

J/SINSP SOCRATES COLICO NICART Chief, Information & Communication Technology Service

118/110

J/INSP MONTANO A ABARICO JR. Chief, Headquarters Support Service Unit

115

SJO4 VICTORINO M ONATO NESJO (Nat’l Executive Senior Jail Officer

119

Mr. Arnel Sinocruz Romero Chief, Accounting Service

114

Mrs. Geronimo Medrano Andres Supply Accountable Officer, BJMP-Wide

125

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BJMP REGIONAL DIRECTORS’ DIRECTORY As of August 2013

RANK/NAME DESIGNATION

OFFICE NO.

MOBILE NO.

Address J/SSUPT ROMEO S VIO RD, BJMPNCRO

FAX 414-8605 (ADMIN) 624-7032 (RD) 624-7033 (OPNS)

0920-9149348 09237498837

5th Flr., 1152 Seneca Plaza Bldg., E. Rodriguez Sr. Ave., 13th St., New Manila, Quezon City

J/SSUPT EMILIO C CULANG JR RD,BJMPRO1

FAX (072) 700-2068 607-6542

09237497057 Parian, San Fernando City, La Union

J/SSUPT REX DOMOPOY DELARMENTE, DSC RD,BJMPRO-II

FAX (078) 304-0852 624-0217

0920-9590158 09237497058

Regional Government Center, Carig Sur, Tuguegarao City, Cagayan

J/SSUPT ARNULFO P OBIAS, DSC RD, BJMPRO-III

FAX (045) 455-0870 961-3842 861-3450

0908-8872017

0922-8507160 09237497058

Diosdado P. Macapagal Regional Government Center, Maimpis City, San Fernando, Pampanga

J/CSUPT SERAFIN P BARRETTO JR, CEO VI RD,BJMPRO-IVA

FAX (042) 710-6944(ADMIN) 373-7034 (OPNS) 710-3662 (FIN)

0917-8076827 09237497060

Dalahican Road, Brgy.,Ibabang,Dupay, Lucena City

J/SSUPT LINDA F MINGOA, DSC RD,BJMPRO-IVB

FAX (043) 300-6303

0918-3538338 09237497065

No. 6-8 Brgy. Bulbok, Batangas City

J/SSUPT IGNACIO SARABIA PANTI, DSC RD, BJMPRO-VI

FAX (033) 337-3313(FIN) 336-2545 (OPNS) 336-9203

0939-9166840 09237499089

P. Aquino St., Fort San Pedro, Iloilo City,5000

J/CSUPT DEOGRACIAS C TAPAYAN, TLPE RD, BJMPRO-VII

Fax (032) 412-7717 254-4747

0999-3989061 09237499082

13B Veloso St., Guadalupe, Cebu City,6000

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J/SSUPT HERNAN G GRANDE, MPA, DSC RD, RBJMPRO-VIII

FAX (053) 325-8832 321-6905

0927-8120791 09237498993

3rd Floor, Tri-Star Bldng., 170 Avenida Veteranos St., Tacloban City

J/SSUPT MICHAEL E VIDAMO SR, TLPE RD, BJMPRO-IX

FAX (062) 925-0733 215-4199

0922-3093968 09237498999

BJMPRO-IX Building Brgy. Lenienza Pagadian City

J/SSUPT MARLON C TORREGUE, DSC RD,BJMPRO-X

(088) 309-0006 FAX 858-4137(Satellite Ofc)

0920-9511732 09237499007

F. Delima St., Lumbia, Cagayan de Oro City

J/SSUPT AMELIA V TALENTO, TLPE RD, BJMPRO-XI

FAX (082) 2440028 2440928

0919-3185406 09237499009

Davao City Jail Compound, Ma-a Davao City,7000

J/SSUPT DANIEL JONDANERO DEQUITO JR, DSC RD, BJMPRO-XII

FAX (083) 553-2335

0917-5110228 09237499020

Leyva Bldg., Daprosa Avenue, Gen. Santos City, 9500

J/SSUPT ROMEO L OGOY RD, BJMPRO-XIII

FAX (085) 342-8668

0920-8056793 09237499023

3rd Floor, Rudy Tiu Bldg, AD Curato Corner T Sanchez St., Butuan City

J/SSUPT NIDA G RAMOS, MD, DSC RD, BJMP-CAR

FAX (074) 443-5295

0918-5356911 09237499027

2nd Floor, Baguio City District Jail Bldg.,Abanao St., Baguio City

J/SSUPT MAMERTO PADERNOS DELLORO JR, DSC RD, BJMP-ARMM

FAX (064) 421-4950 0917-7228069 09237499032

BJMP Regional Office-ARMM, 28 Oblates Drive corner Rosales St., RH 6, Cotabato City

J/SSUPT EMILIE PANTOJA ARANAS, DSC Director, JNTI

FAX (049) 834-6827 0927-9808411 09237499039

Camp Vicente Lim, Canlubang, Calamba City, Laguna