longtail pr net_meeting_26_september_social_media

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“It’s not the strongest or most intelligent that survive, but the ones most responsive to change.” (Charles Darwin) Managing the conversation Wednesday 26 th september 2007 * PR-net meeting TTV.vn

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Page 1: Longtail pr net_meeting_26_september_social_media

“It’s not the strongest or most intelligent that survive, but the ones most responsive to change.”

(Charles Darwin)

Managing the conversation

Wednesday 26th september 2007

*

PR-net meeting

TTV.vn

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The Initiators

Shopper, SPA frequenter, eStrategist and marketer, social networker, mom, housekeeper, friend, partner, would-be Kilimanjaro climber

Mountain biker emarketing evangelist author blogger Tabasco fan Commuter

TTV.vn

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What is “The Long Tail”

TTV.vn

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Traditional and Digital Traditional Digital Seen these?

Newspapers Magazine

•Websites •Blogs •RSS

Radio •Online radio •Podcasts

Television •YouTube •IPTV •MyVideo •Vlogging

Mail •Sms •Email •Newsletters •MMS

Networking •MyGenius •facebook •MySpace

TTV.vn

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TTV.vn

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Where is the Market at? Internet

3.85 million people in South Africa have internet access

+8 million unique browsers of SA websites

+4 million SA only unique browsers of SA websites

800,000 broadband subscriber accounts – forecast to have 1 million by 2010

Broadband user age group 20-29 years : 45%

30-39 years : 35%

40-49 years : 15%

Sources: Nielson ratings - WorldWide Worx - O.P.A.

Top SA sites 1. news24.com iol.co.za 2. www.mweb.co.za 3. webmail.co.za 4. health24.co.za 5. iafrica.com 6. Mail & Guardian 7. Online fin24.co.za 8. www.bidorbuy.co.za 9. ananzi.co.za 10. careerjunction.co.za 11. motoring.co.za 12. wheels24.co.za 13. supersport.co.za 14. women24.com 15. tonight.co.za 16. Autotrader.co.za 17. sundaytimes.co.za 18. busrep.co.za 19. yellowpages.co.za

Top SA sites 1. news24.com iol.co.za 2. www.mweb.co.za 3. webmail.co.za 4. health24.co.za 5. iafrica.com 6. Mail & Guardian 7. Online fin24.co.za 8. www.bidorbuy.co.za 9. ananzi.co.za 10. careerjunction.co.za 11. motoring.co.za 12. wheels24.co.za 13. supersport.co.za 14. women24.com 15. tonight.co.za 16. Autotrader.co.za 17. sundaytimes.co.za 18. busrep.co.za 19. yellowpages.co.za

TTV.vn

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Mobile industry • 35 million mobile phone users

20 million adults and 15.1 million under 25’s

• Mxit SA largest Mobile IM service 3 million sending over 100 million messages per day • SMS penetration 15% of mobile users

TTV.vn

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offline.online.offline

TTV.vn

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TTV.vn

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Definition

In the analysis and promotion of web-technology, the phrase Web 2.0 refers to

a perceived second generation of web-based communities and hosted

services - such as social sites ,wikis and blogs which aim to facilitate

collaboration and sharing between users. The term became popular

following the first Web 2.0 conference in 2004,and has since become widely

used.

Web 2.0

Source: wikipedia

TTV.vn

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What is social media

Social media describes the online technologies and practices

that people use to share content, opinions, insights,

experiences, perspectives, and media themselves.

Social media can take many different forms, including text,

images, audio, and video. The social media sites typically

use tools like message boards, forums, podcasts,

bookmarks, communities, wikis, weblogs etc.

Source: wikipedia

TTV.vn

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Social media impact on communication

• Create and Participate

• Connected . Collective

• Customise . anything or anyone

TTV.vn

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Capable – Competent and Talented Who was Time Magazine’s person of the year for 2006?

You! It was the reader.

Technology, and particularly the internet and broadband, allows anyone with

talent or inclination to achieve almost anything they want.

TTV.vn

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Creative – They are artists with the means Before you even go to YouTube, consider what it is:

A web facility solely for consumers to post multi-media content that they have created.

Google bought it for US$1.6Bn.

Controlling – Empowered and masters of their destiny If you’ve ever doubted that brand image is in the hands of the consumer,

take a look at the Heinz ketchup campaign on YouTube. YouTube counts over 1,8 million views.

TTV.vn

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Tipping point for social media in South Africa

April to June 2007

Source: World Wide Worx

Afrigator The continents first blogging aggregator, guiding readers to what was being read by others

Amatomu the first comprehensive tracking service for blogs and bloggers in South Africa

My Digital Life

by ITWeb

Times the daily offshoot of the Sunday Times, and the first mainstream newspaper to embrace blogs and the social networking environment, giving both a print platform to bloggers and an unthreatening entrée to the blogosphere for its readers;

Facebook to underline the extent to which social networking was arriving (244 000 registered in the South African regional network on September 5, versus 80 000 at the end of June).

TTV.vn

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42 million Facebook users worldwide .

SA ranks 6th in world with 286,000 users. Facebook is growing at tempo of 3% new users per week.

TTV.vn

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TTV.vn

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CC Africa PR – Sharing safari, wildlife, experiences

TTV.vn

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Blog stats

Source: World Wide Worx

By the end of August 2008, blogs will not only be a mainstream component of most online media in South Africa, they will also be a dominant component.

Number of blogs at the end of August

25 037

Number of active blogs (updated in last 2 weeks) 2953

Percent of active blogs 11%

Number of posts in August 39 938

Page views in August 5 198 693

Unique visitors in August 621 204

TTV.vn

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Amatomu

Source: Amatomu

TTV.vn

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TTV.vn

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TTV.vn

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How do they find you? SEARCH

TTV.vn

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Managing the Conversation

• Strategise • Participate • Monitor

TTV.vn

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Controlled conversation

TTV.vn

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www.killercoke.org The danger of unmanaged conversations

TTV.vn

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Who is talking about you? Manage and control the online conversations with Brandseye (online reputation

management)......and WebPR tools

TTV.vn

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……….just some of the tools we use

search engine marketing (SEO and PPC) blogging email marketing online advertising/rich media affiliate marketing social media, social networking and viral

marketing online reputation management webPR mms / sms / .mobi sites advergames legal compliance

……….to make the internet work for you

TTV.vn

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Why we Add Value

Research

Trend watchers

The Bigger Picture

Creativity

Measurability

Analysis

TTV.vn

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longtail 7-Step strategy process Audit

Compare

Workshop

Strategy

Implementation

Analysis & Reporting

Audit

TTV.vn