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Course Syllabus - Fall 2016 LOM 3320 Introduction to Operations Management Instructor: John Earls Office Phone: (636) 336-2403 Office Hours: By arrangement Section: E02 Office: 239 Express Scripts Hall Email: [email protected] Class Time(s) – 6:55PM – 935PM Wed Location: 336 SSB Course Overview - - Decision making in the modern operations environment often requires models that apply quantitative analysis and tools. Operations Management is scientific management using quantitative methods. This course is an undergraduate level introduction to Operations Management. Much of what will be covered has practical applications. It studies how a manufacturer or organization converts inputs to outputs in an effective and efficient way. It focuses on quantitative methodologies for all levels of issues in operations and supply chain management: strategic, tactical and operational. The contents of this course include: operations strategies, product and service design, facility location and layout, supply chain management and related approaches such as JIT and MRP, as well as various quantitative methodologies including fundamental linear programming, decision analysis, project scheduling, inventory control, machine scheduling and queuing models. Prerequisites - - LOM 3300 Business Statistics Textbook - - Introductions to Operations and Supply Chain Management, 4 th Edition, by Cecil Bozarth and Robert Handfield Course Requirements 1. Course materials will be presented as class lectures. Class participation is essential for effective and efficient learning. 2. There may be homework assignments each week. 3. There are no planned usage of online assignments in MyOMLab at this time 4. Quizzes / Exams a. There will be approximately four quizzes and three exams. Exams are non- cumulative and only cover the chapters recently covered. b. Quizzes and exams are in-classroom and have a mixture of multiple choice and T/F. c. There is a project that will be assigned during class. This will serve as your ‘final’. Details to follow. d. There is no final exam for the class.

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Page 1: LOM 3320 Introduction to Operations  · PDF fileLOM 3320 Introduction to Operations Management ... solutions) are available under ... 14 Chapter 5 - Managing Quality

CourseSyllabus-Fall2016

LOM3320IntroductiontoOperationsManagement

Instructor:JohnEarlsOfficePhone:(636)336-2403OfficeHours:ByarrangementSection:E02

Office:239ExpressScriptsHallEmail:[email protected](s)–6:55PM–935PMWedLocation:336SSB

CourseOverview - -Decisionmaking in themodern operations environment often requiresmodels that apply quantitative analysis and tools. Operations Management is scientificmanagement using quantitative methods. This course is an undergraduate level introduction toOperationsManagement.Muchofwhatwillbecoveredhaspracticalapplications.Itstudieshowamanufacturerororganizationconvertsinputstooutputsinaneffectiveandefficientway.Itfocusesonquantitativemethodologiesforalllevelsofissuesinoperationsandsupplychainmanagement:strategic,tacticalandoperational.The contents of this course include: operations strategies, product and service design, facilitylocationandlayout,supplychainmanagementandrelatedapproachessuchasJITandMRP,aswellasvariousquantitativemethodologiesincludingfundamentallinearprogramming,decisionanalysis,projectscheduling,inventorycontrol,machineschedulingandqueuingmodels.Prerequisites--LOM3300BusinessStatisticsTextbook - - Introductions to Operations and Supply ChainManagement, 4th Edition, by CecilBozarthandRobertHandfieldCourseRequirements

1. Course materials will be presented as class lectures. Class participation is essential foreffectiveandefficientlearning.

2. Theremaybehomeworkassignmentseachweek.3. TherearenoplannedusageofonlineassignmentsinMyOMLabatthistime4. Quizzes/Exams

a. There will be approximately four quizzes and three exams. Exams are non-cumulativeandonlycoverthechaptersrecentlycovered.

b. Quizzesandexamsarein-classroomandhaveamixtureofmultiplechoiceandT/F.c. There isaproject thatwillbeassignedduringclass. Thiswill serveasyour ‘final’.

Detailstofollow.d. Thereisnofinalexamfortheclass.

Page 2: LOM 3320 Introduction to Operations  · PDF fileLOM 3320 Introduction to Operations Management ... solutions) are available under ... 14 Chapter 5 - Managing Quality

5. Problemsolvingquestions–Ifthereareproblemsolvingquestionsontests,aformulasheetisallowedforanexam,unlessthereisoneprovidedbytheinstructor.

6. Make-up exam is only given under special circumstances such as work conflict, medicalneeds,etc.Signeddocumentswithofficialletterheadarerequiredforamake-uptest.

7. Due to thequantitativenatureof the course, it is highly recommended that the studentsread and review relevant chapters before and after class. In addition, working on anadequate number of exercises (examples, solved problems, homework assignments andlearningaidsinthetextbook)isalsoessentialtoensuresuccessinthiscourse.

GradingClassparticipation: 10%Project: 20%Quizzes: 10%Exam-1: 20%Exam-2: 20%Exam-3: 20%

LetterGrades90~100A80~89B70~79C60~69DBelow60F

Note(s):1. Thelettergraderangesmaybeadjustedbasedontheperformanceoftheclass2. No plus and minus grades will be used to differentiate performance within a grade

range.3. Thegradingschemeissubjecttochange,andanychangeswillbeannouncedinclass.4. Yourgradewillbebasedonthestructureabove.5. Extracredit–Maybemadeavailabletoallstudents,onoccasionandattheinstructors

discretion, via problems or assignments. Worth will be specified at the time of theassignment.Theintentionofextracreditisforstudentsthatareontheborderbetweentwogradesorhavereallystruggledwithanassignments,etc.

Exams: Exams consist of both qualitative questions (multiple choice, short answer, etc.) andquantitative(calculation)problems.Preparationfortheexamsincludes:(1)understandingthematerialpresentedinclass;(2)readingandunderstandingthetext;(3)workingthehomeworkproblemsandaskingquestionsaboutmaterialyoudonotunderstand;and,(4)understandingreviewmaterials.Quizzes:Severalshortquizzeswillbegiveninclass.Thequizzesareannouncedinadvanceandifyoumissaquiz,youwillreceiveagradeof“0”forthatquiz.SuggestedProblems:Anumberofsuggestedhomeworkproblemsfromtheendofthechaptersare recommended. These are not to be turned in (or graded). Suggested problems (andsolutions) are available under SuggestedProblemsonMyGateway. Thewebsite for the textalsoincludessomegoodproblemsformostchaptersatthelink“HypotheticalProblemswithWorked-Out Solutions”. This web site also includes spreadsheets for some of theseproblems.

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ClassAttendanceandPreparation:Youareexpectedtocometoclassontimeandprepared.Arriving lateand leavingclassearly isdisruptive for theclassanddisrespectful toyour fellowstudents - and may result in a reduced grade. You should prepare for class by reading therelevant materials before class and working relevant homework problems. Students areresponsibleforallmaterialsandannouncementscoveredinclass.TentativeSchedule

Month Day Event/LectureTopics

August

22 Semesterbegins

24ClassBeginsChapter1-IntrotoOperations&SupplyChainManagement

31 ClassRe-orientationChapter2-OperationsandSupplyChainStrategies

September

5 LaborDay

7 Chapter4-BusinessProcesses

14 Chapter5-ManagingQuality

21 Chapter7-SupplyManagement

28 Test1-Chapters2,4,5,7

October

5 Chapter8-Logistics12 Chapter9-Forecasting

19 Chapter10-Sales&OperationsPlanning

26 Test–Chapters8,9,10Chapter11-ManagingInventorythroughthesupplychain

November

2 Chapter11-ManagingInventorythroughthesupplychain9 Chapter12-ManagingProductionacrosstheSupplyChain16 Chapter13-JIT/LeanProduction19 FallBreakBegins28 Classesresume30 Chapter14-ProjectManagement

December

7 Test–Chapters11,12,13,149 ProjectPaperisdue(Finalsbegin)12 Finalsbegin

Note(s):

1. Thisscheduleistentative.Insomecases,adjustmentsmaybemade

Page 4: LOM 3320 Introduction to Operations  · PDF fileLOM 3320 Introduction to Operations Management ... solutions) are available under ... 14 Chapter 5 - Managing Quality

DropPolicy:IfyoudropthecourseonorbeforethefirstclassafterExam1isreturned,youwillreceiveagradeof"Excused".IfyoudropafterthefirstclassafterExam1isreturned,youwillreceivean"Excused"or"Failing"gradebasedonyourgradeatthetimetheinstructorreceiveswrittennotificationthatyouaredroppingthecourse.Thelastdaytodropforastudentmaybereferencedhere:

• http://www.umsl.edu/services/academic/publications/academic_calendar.html• http://bulletin.umsl.edu/homepage.pdf

Academic Honesty: Academic dishonesty includes activities such as cheating, plagiarism, orsabotage.TheAccordingtotheUniversityStandardofConduct,Section6.0101,"TheBoardofCuratorsrecognizesthatacademichonestyisessentialfortheintellectuallifeoftheUniversity.Facultymembershaveaspecialobligationtoexpecthighstandardsofacademichonestyinallstudentwork. Students have a special obligation to adhere to such standards." Any studentwho is caught cheating on any exam or assignment will receive a grade of zero for thatassignmentorexam.Further, a recommendationmaybemade to theappropriateuniversityofficialsthatadditionalformaldisciplinaryactionbetaken.Anywrittenassignmentsshouldbeinyourownthoughtsandwords.Plagiarism,whichispresentingtheideas,writtenwork(includingmaterialfromwebsites),oranyotherinformationfromsomeoneelseasyourownwork,isacademicdishonesty.Lastyeartherewereover19casesofplagiarismamongUMSLstudents,andinallcasesthestudentstobefoundguilty.(Ineachcase,thestudentsreceivedafailinggradeandasanctionfromtheOfficeofAcademicAffairs.)Anyideasorquotesfromothersources(includingwebsites)thatyouuseinawrittenassignmentshouldbeinquotationsandshouldbeproperlyacknowledged.Foranicediscussionofhowtoproperlyciteyoursourcesandhowtoavoidplagiarism,seehttp://www.umsl.edu/divisions/artscience/communication/files/plagiarism.pdf.

Disabilities: This University abides by Section 504 of the Rehabilitation Act of 1973 and theAmericans with Disabilities Act (ADA) which stipulates that no student shall be denied thebenefits of an education solely by reason of a disability. If anyone has a health condition ordisabilitywhichmay require accommodations in order to effectively participate in this class,pleasecontact theDisabilityAccessServicesOffice in144MillenniumStudentCenterat516-6554.