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TRANSCRIPT
Center for International Business Education & Research 1
Maranda McGinley
Chris Russell
Logistics & Supply Chain
Management: San Diego and
the National Industry
Center for International Business Education & Research 2
Table of Contents
1. Introduction
a. Industry Classification
b. History of Logistics and Supply Chain Management
c. Types of Logistics and Supply Chain Management
2. National Industry
a. Overview
b. Industry Leaders
c. Future Trends
d. Industry Associations & Conferences
e. Major Events Impacting the Industry
3. Regional Industry
a. Overview
b. Regional Growth
c. Regional Industry Leaders
d. Insights from Industry Leaders
e. Growth in California
4. Future of Supply Chain Management and Logistics
5. Sources
6. Appendix
7. Acknowledgements
Center for International Business Education & Research 3
Introduction
Logistics and supply chain management (SCM) can be defined as the management of
material and information flow in a supply chain to provide the consumer with the highest
value at the lowest cost possible. This entails warehousing, transportation, order creation,
order tracking and fulfillment, and shipping. Within the supply chain management and
logistics industry, specific establishments act as agents in freight transportation and cargo.
Warehousing, freight forwarding, distribution and supply chain solutions are important
subsectors of the industry. With the growth of e-commerce and the online marketplace, the
logistics and supply chain management industry is rapidly evolving to meet consumer
demands.
Logistics and supply chain management are designed to create streamlined business
solutions in order for companies to achieve competitive advantages within the marketplace
while expanding consumer value. Supply chain management firms and establishments are
constantly searching for new and innovative techniques within the industry in order to
maximize efficiency and productivity through product development, management
information systems, and overall production and distribution.
Industry Classification
NAICS: Sector 488510 - Transportation and Warehousing
SIC: 4731 - Arrangement of Transportation of Freight and Cargo
History of Logistics and Supply Chain Management
In light of the Industrial Revolution, companies and manufacturers began to search and
create solutions that would streamline processes of manufacturing and maximize outputs.
As a result of changing developments, freight and transport companies began creating new
methods to ship raw materials and goods transcontinentally. Warehouses, factories, and
transport companies were then created to help facilitate shipments of items and to
maximize efficiency.
As time passed, new innovations in transportation, production, and distribution evolved to
meet industry demands. Beginning in the early 1960s, academia and industry officials
began to recognize the need for a formal setting in which logistic professionals could meet
and discuss the future of the industry. The National Council of Physical Distribution
Management (NCPDM) was formed in 1963 in order to evaluate strategies and policies that
Center for International Business Education & Research 4
were facing the United States at the time. As the industry grew, the NCPDM decided to
change its name in 1985 to the Council of Logistics Management (CLM) and began to focus
on educational research. Most recently, in 2005, the CLM decided to change its focus once
more in order to adapt to industry changes. The Council of Logistics Management became
the present day Council of Supply Chain Management Professionals (CSCMP), due to the
newer process that is known as supply chain management.
In the late 1970s and 1980s, the industry as a whole began to focus on tactics that were
centered around consumer value and efficiency. Industry leaders recognized the need for
not only efficient supply chain solutions and distribution services, but also for customer
service and satisfaction. As a result of this new focus, the United States government began
deregulating the transportation and freight services industry by introducing the Airline
Deregulation Act in 1978, Motor Carrier Act and the Staggers Rail Act in 1980, and the
Shipping Act of 1984. The result of deregulating the industry was that companies were able
to offer cost and service packages in order to meet consumer demands. Companies also
implemented new technologies such as quick response, just-in-time (JIT), cross-docking,
efficient consumer reports (ECR), and others.
The world of supply chain management and logistics changed drastically with the
introduction of the personal computer (PC) in the late 1980s. The invention of the
computer revolutionized the industry. Prior to the computer, industry officials had to rely
on mainframes and minicomputers to manage company operations and analyze data. As
computer functions and technology grew, firms were able to implement customer
relationship management systems, management information systems, and
transportation/warehouse management systems in order to increase productivity and
customer service experiences. The introduction of the computer can be seen into a gateway
into the ever-evolving industry that is known today.
Types of Logistics and Supply Chain Management Adapted From Dr. Carl Rebman, USD
There are four supply chain management systems that must be explained, the integrated
make-to-stock model, the built-to-order model, the continuous replenishment model, and
the channel assembly model.
The first type of supply chain management system is an integrated make-to-stock supply
chain. This type of system centers it’s model around real-time information, meaning that
tracking consumer demand, the production process, restocking and inventory are
monitored in the present. Integrated make-to-stock supply chain models can be described
as a fully integrated information system. Using real-time information, this system uses
Center for International Business Education & Research 5
applications that develop and modify product plans and schedules to meet consumer
demands. Below is an example of an integrated make-to-stock supply chain of a
pharmaceutical firm1.
Figure 1: Integrated Make-To-Stock Supply Chain Model of a Pharmaceutical Company
The second of model used in supply chain management is the build-to-order system. Once
an order is received from a firm, a build-to-order supply chain system immediately begins
to assemble the order for the customer. Third party logistics firms must be careful and
monitor closely each process in the entire system to avoid inventory discrepancies and
order mishap. Personalization is the key success factor in the build-to-order system. Each
customer is receiving a unique product tailored to their demands. Below is a diagram
representing a built-to-order supply chain2.
Center for International Business Education & Research 6
Figure 2: Build-To-Order Supply Chain of a Firm with No Inventory
Next, the continuous replenishment supply chain model is used by firms in order to
maximize efficiency in inventory replenishment through suppliers and intermediaries. A
complaint of this type of supply chain model is the cost. It is costly to fix inventory and
shipment mistakes. Therefore, similarly to the integrated make-to-stock model, this system
will require extensive real-time information for demand and inventory adjustments. The
firms that find the most profit in a continuous replenishment supply chain model are firms
that rely on constant shipment of like products.
Lastly, a channel assembly supply chain model is a logistical solutions system in which the
product is assembled as the product flows through different distribution channels, and this
is where third party logistics firms are centered. For example, a computer company such as
Hewlett-Packard (HP) would use a channel assembly supply chain model. Different
components of the computer being assembled (hard drive, monitor, etc.) would be shipped
directly from the vendor via a third party logistics firm (UPS, FedEx) and sent to a
warehouse where the product is assembled and then further distributed through product
distribution channels.
Center for International Business Education & Research 7
National Industry Overview
The supply chain management industry can be considered the backbone of economic
activity in the United States and abroad. Without proper logistics and supply chain
channels, product flow, production, and distribution would be diminished. The United
States has proved to be a global leader in supply chain management, remaining to be one of
the largest hubs for distribution, production, and freight transportation and cargo. With a
central location bordering Mexico and Canada, and coasts that create easy access to both
Europe and Asia, the United States is an economic powerhouse in the industry of supply
chain solutions. Most of the world’s most prominent supply chain management firms are
based in the United States.
The financial analysis of the supply chain management and logistics services industry as a
whole in the United States can be viewed below1. The figures reflect the industry based on
the Standard Industrial Classification (SIC) and the North American Industry Classification
System (NAISC). This report is gathered from the Key Business Ratios database.
Center for International Business Education & Research 8
Table 1: Key Business Ratios Industry Report
Industry Leaders
Industry leaders within supply chain management and logistics solutions are commonly
known as third party logistics companies (3PL). These companies have shown dynamic
leadership in the services of consumer demand as well as supply and distribution while
creating value within the industry. Armstrong & Associates has compiled the top 10
domestic third party logistics firms in the United States for review in terms of revenue.
These firms continue to represent the United States domestically and abroad, and serve as
an important point of reference for the industry as a whole. Table 2 below reviews the list
of firms and the gross revenue.
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Table 2: Armstrong & Associates Top 10 U.S. Domestic 3PLs
A short description of each leading third party logistics providers is listed below. Websites,
headquarters, and contact information is also included.
C.H. Robinson is a multi-billion dollar third party
logistics company that has dominated the
industry since the early 1900s. A truly global
company, C.H. Robinson provides international
supply chain solutions including freight
transportation, outsource solutions, produce
sourcing, and information services.
Website: https://www.chrobinson.com/en/us/
Headquarters: Eden Prairie, Minnesota
Contact: John Weihoff, CEO (855) 229-6128
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Expeditors is a Fortune 500 company centralized
in Seattle, Washington providing global logistics
services. Expeditors focus on international trade,
incorporating seamless and efficient information
systems that allow for companies to trade
globally. Expeditors employs services such as
freight forwarding via air or ocean, customs
brokerage, vendor consolidation, cargo
insurance, time-definite transportation, order
management, warehousing and distribution.
Website: http://www.expeditors.com/
Headquarters: Seattle, Washington
Contact: Jeffery Musser, CEO (206) 674-3400
J.B. Hunt is a company that has become one of the
leading firms in supply chain management. Through a
multimodal approach, J.B. Hunt is a value creating
supply chain management companies in North
America, Canada, and Mexico.
Website: http://www.jbhunt.com/
Headquarters: Lowell, Arkansas
Contact: John Roberts, CEO (800) 452-4868
Hub Group specializes in transportation
management and is national industry leader in
that sector. This company prioritizes intermodal
transportation in order to provide customers
with unique and individualized services. Hub
Group is one of North America’s largest over-
land transportation companies.
Website: http://www.hubgroup.com/
Headquarters: Lowell, Arkansas
Contact: David Yaeger, CEO (877) 770-9250
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A family owned company, Burris Logistics focuses on
food transportation, specialty retail services, and
public refrigerated warehousing. Burris Logistics
provides their customers with transportation
management services, food redistribution services,
and custom retail logistics solutions.
Website: http://www.burrislogistics.com/
Headquarters: Milford, Delaware
Contact: Maggie Owens, Director of Marketing (800) 805-8135, ext. 5157
Schneider is the premier provider of truckload,
logistics and intermodal services. Offering the
broadest portfolio of services in the industry,
Schneider solutions include van truckload, regional
bulk transportation, intermodal brokerage, and port
logistics services. Schneider provides services over
North America and to China.
Website: http://www.schneider.com/logistics/index.htm
Headquarters: Green Bay, Wisconsin
Contact: Christopher Lofgren, CEO (866) 875-9046
Exel has recently merged with DHL and has
become an industry leader in supply chain
solutions. DHL is a contract logistics company
providing services to firms all over North
America. Deutsche Post DHL, a global industry
leader, is the parent company of DHL supply
chain solutions and their focus is on the
customer and providing valuable services in
means of freight forwarding and information
systems.
Website: http://www.dhl.com/en.html
Headquarters: Plantation, Florida
Contact: Ken Allen, CEO (800) 225-5345
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UPS has always been a reliable source for
postage services, however UPS has a
subdivision of their company that focuses
on supply chain solutions nationally. UPS
remains to be one of the most prominent
logistics and supply chain management
solutions companies in North America,
offering freight forwarding services and
overall industry solutions.
Website: http://www.ups-scs.com/
Headquarters: Alpharetta, Georgia
Contact: David Abney, CEO (800) 742-5727
A global market competitor, Kuehne + Nagel focus on
international logistics services. Kuehne + Nagel boast the
top sea freight forwarding services in the industry, the
second best airfreight forwarding services, and the third
most effective land forwarding services in Europe.
Website: http://us.kuehne-nagel.com/
Headquarters: Jersey City, New Jersey
Contact: Detlef Trefzger, CEO (201) 413-5500
Known for having a strong corporate social
responsibility and maintaining a non-asset-based
corporation, UTi Worldwide remains to be one of the
most profitable third party logistics company in the
world. UTi Worldwide works with customers in
vertical markets in order to provide them with
effective, integrated supply chain solutions.
Website: http://www.go2uti.com/
Headquarters: Long Beach, California
Contact: Ed Feitzinger, CEO (562) 552-9400
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In addition to national leaders within the sector of third party logistics, there are
companies that must be noted that run profitable supply chains within their firm using the
companies mentioned above. These companies work together with third party logistics
firms in order to maximize efficiency in transportation, distribution and information
management. The Gartner Supply Chain Top 25 is listed below in Table 3.
Table 3 The Gartner Supply Chain Top 25 for 2015
Rank Company
Peer
Opinion1
(200
voters)
(25%)
Gartner
Opinion
1
(35
voters)
(25%)
Three-
Year
Weighted
ROA2
(25%)
Inventory
Turns3
(15%)
Three-
Year
Weighted
Revenue
Growth4
(10%)
Composite
Score5
1 Amazon 3,394 468 0.0% 8.7 21.7% 5.32
2 McDonald's 1,626 283 14.6% 157.3 -0.2% 5.23
3 Unilever 1,996 619 11.3% 6.7 -0.2% 5.15
4 Intel 1,064 481 12.1% 5.0 2.4% 4.09
5 Inditex 1,003 297 17.0% 3.8 8.8% 4.04
6 Cisco Systems 1,147 500 8.4% 12.6 1.5% 4.01
7 H&M 809 89 26.6% 3.7 12.8% 4.01
8 Samsung
Electronics 1,568 330 10.5% 17.7 0.5% 3.91
9 Colgate-Palmolive 1,034 318 17.8% 5.0 0.6% 3.91
10 Nike 1,369 214 14.5% 4.1 10.7% 3.78
Future Trends
According to executives of the Federal Open Market Committee (FOMC), growth of the
supply chain management industry in 2016 is inevitable. Over the past two years, the
United States economy has been slowly increasing due to more consumer activity within
the marketplace. Many consumers are expecting more same-day or one-day shipping
requirements, forcing firms to store inventory in more locations spread out across the
United States in order to get products closer to the consumer. This will lead to an increase
in warehousing and distribution services in more locations. This growth of warehousing
and distribution will have a domino effect on freight transport and intermodal services, as
the amount of inventory needed to be transported will increase. With the growth of these
sectors within the supply chain management industry, firms are turning to new and
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innovative solutions in order to adapt to the changing market. These solutions are
discussed in detail below.
Bimodal Supply Chain Strategies
Chief supply chain officers (CSCOs) and their teams face an environment where business
models must change quickly, where the expectation is that they will spend as much or more
time growing and innovating as they will streamlining and promoting efficiency. Gartner
has termed this reality "bimodal." Traditionally, supply chain executives have been
successful because they were good at driving down costs. The leaders now realize they will
be judged on cost containment as well as the ability to promote and support the top line.
Increased Customer Intimacy
Another trend is a focus on customer experience as a measured priority in supply chain
organizations. Independent of the product being sold, leaders are focused on listening more
closely to their customers and responding with innovative solutions.
Emerging Digital Business Models
While still an emerging concept, the view on how supply chain can leverage digital
capabilities to support new business models and improve broader value chain performance
became clearer this year. Manufacturing is currently at the center of many digital
capabilities and leading companies recognize that "the factory" is not just somewhere
inside the four walls of the company or an outsource partner. Digital synchronization of
manufacturing lines with upstream suppliers and other supply chain functions is where the
business value starts to multiply.
The logistics function is not far behind manufacturing in terms of automation using
sensors, gateways, tracking systems and business rules to predict and alert when there will
be a variance to the current plan of record. Logistics control tower capabilities are not new,
but when combined with more affordable sensors and computing power, they portend the
democratization of deeper visibility that can reduce risk and improve both operating costs
and customer-service levels for many companies.
Industry Associations and Conferences
Below are some of the top supply chain associations that are important to the future of the industry
and the evolution of logistics and supply chain management. They provide a wealth of supply chain
management resources ranging from educational to networking to supply chain certifications and
more.
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Council of Supply Chain Management Professionals (CSCMP)
The CSCMP’s mission is to lead the evolving supply chain management profession by
developing, advancing, and disseminating supply chain knowledge and research.
Warehousing, Education & Resource Council (WERC)
WERC offers resources that help distribution professionals stay at the leading edge
including educational events, performance metrics for benchmarking, practical research,
expert insights and peer-to-peer knowledge exchange.
Institute for Supply Management (ISM)
Founded in 1915, the Institute for Supply Management™ (ISM) is the largest supply
management association in the world as well as one of the most respected. ISM’s mission is
to lead the supply management profession through its standards of excellence, research,
promotional activities, and education. ISM’s membership base includes more than 34,000
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supply management professionals with a network of domestic and international affiliated
associations. ISM is a not-for-profit association that provides opportunities for the
promotion of the profession and the expansion of professional skills and knowledge.
National Industrial Transportation League (NITL)
As the nation’s oldest and largest freight transportation association, the National Industrial
Transportation League has a rich history. From its beginnings in 1907 when economic
regulation ruled our industry through the present, the League has been in the forefront of
changes that have helped shape our nation’s commercial freight transportation system.
From rail, to motor carriage, through ocean transport and air commerce – the League has
been a proven leader in representing shippers’ interests.
Intermodal Association of North America (IANA)
IANA is North America’s leading industry trade association representing the combined
interests of the intermodal freight industry. IANA’s membership roster of over 1,000
corporate members includes railroads—Class I, short-line and regional; water carriers and
stacktrain operators; port authorities; intermodal truckers and over-the-road highway
carriers; intermodal marketing and logistics companies; and suppliers to the industry such
as equipment manufacturers, intermodal leasing companies and consulting firms.
Center for International Business Education & Research 17
Logistics Conferences
Below is a directory of respected logistics conferences and trade shows in the supply chain,
3PL, Warehousing, and Freight Management Industries.
CSCMP Annual Logistics Conference
The Council of Supply Chain Management Professionals hosts one of the biggest annual
logistics conferences featuring over 200 Educational sessions at its Annual Global
Conference WWW.CSCMP.ORG
WERC Annual Conference
The Warehousing Education and Research Council’s Annual Conference is a valuable
warehousing & logistics trade show and convention focused on the latest happenings in the
warehousing industry.
WWW.WERC.ORG
IWLA Convention & Expo
The International Warehouse Logistics Association trade organization has a well regarded
annual logistics convention & expo providing a platform for warehousing and 3PL
companies to learn and debate the latest innovations and best practices.
WWW.IWLA.COM
Supply Chain & Logistics Summit
For more than 10 years the Supply Chain and Logistics Summit has provided a quality
conference and program featuring respected thought leaders in supply chain and
operations.
WWW.SUPPLYCHAIN.US.COM
http://www.logisticslist.com/logistics-conferences.html
SCOPE Supply Chain Conference
Center for International Business Education & Research 18
San Diego, CA
http://scopefall.com/
Consumer Goods Business & Technology Leadership Conference
San Diego, CA
Georgia Logistics Summit
Atlanta, Georgia
http://www.georgialogistics.com/logistics-summit/?summitID=9
MODEX
Atlanta, GA
http://www.modexshow.com/
Retail’s Big Show
New York, NY
http://bigshow16.nrf.com
Major Events Impacting the Industry
Supply chain management and logistics are industries that revolve around processes. In
complex processes, such as supply chain solutions, if there is an error in one portion of the
process, the end result is negatively impacted as well. Therefore, disruptions have a
negative effect, altering stock price, profitability, share price volatility, and depleting
consumer value. It is necessary for firms to be aware of the source of such disruptions in
their supply chains in order to mitigate risks prior to them happening, and to constantly
adapt to changing situations in the business world. The current state of the industry would
not be the same if it had not adapted to technological changes and learned mistakes.
Through mistakes, the industry as a whole was able to learn and grow.
Infamous Errors
★ Boeing
Plans to radically overhaul the supply chain for the new Dreamliner 787
aircraft were implemented by Boeing, major airplane manufacturer. However,
massive problems followed this decision, with component deliveries in 2007. This
Center for International Business Education & Research 19
resulted in a two-year delay in aircraft launch and some $2 billion in charges to fix
supplier problems.
★ Mattel
Mattel, toy distributor, recalled of tens of millions of toys made in China in
2007 due to safety issues such as lead paint. Mattel became a future example for
support of anti-offshoring interests industry wide. Stock price took a devastating hit
because of this distribution error.
★ Hershey
In 1999, Hershey implemented a new order management and shipping
system. These new systems suffered technical difficulties right before Halloween,
which is a crucial time of the candy industry’s sales. Hershey couldn’t fulfill critical
Halloween orders, and the result was a loss $150 million in revenue and a drop in
stock of 30%.
★ Cisco
In 2001, Cisco, a multinational technology company, suffered from lack of
demand and inventory visibility through a technical difficulty in inventory
management systems as the market slowed. This lead to $2.2 billion inventory write
off and stock suffered as well.
★ Nike
Nike, global sport brand, implemented a new planning system company
wide, which caused a disruption in inventory and order management. The result
was a loss of $100 million in revenue and a stock decrease of 20%.
Regional Sector
Overview
During the period from 2000 to present, globalization and the high costs of doing business
in California greatly accelerated the loss of manufacturing jobs including high tech
industries. Responding to pressure for lower prices from retailers and their consumers,
multinational corporations began to rapidly rationalize production by moving
manufacturing operations directly to lower cost states and off-shore locations, or by
outsourcing these functions to third party contract manufacturers who have mastered
global supply-chain management systems. Despite these negative trends, the San Diego
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logistics and supply chain management sectors are thriving. San Diego’s location bordering
Mexico and on the Pacific Ocean ensure its success as a growing hub for international
transport and distribution.
Regional Growth
While there is little information about the economic trends of the industry in the San Diego
area, supply chain management and logistics are evolving continually. According to the
California Employment Development Department, supply chain management and logistics
remain to be some of California’s base industries and San Diego retains 21% of the job
market to trade jobs within the industry. The EDD also projects that by 2020 that number
can vastly grow.
The primary advantage that San Diego-based supply chain management and logistics
solutions industry is its location. Neighboring Mexico and having the closest American
coast to China gives San Diego a comparative advantage for third party logistics firms
nationwide. San Diego is a primary hub for intermodal transportation and freight across
America, over the road shipments to Mexico, and maritime transportation across the
Pacific Ocean via the Port of San Diego.
The San Diego Workforce Partnership analyzes growth and trends in logistics and
transportation in the San Diego and Imperial County regions. This annual report proves
that the industry is steadily growing and job creation within the industry is positively
trending. The organization has projected a positive growth in the industry for the future.
Below are specific numbers and charts regarding the growth of the supply chain
management industry in San Diego4,5.
Table 4: Regional Industry Breakdown
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Figure 5: Graph of Industry Growth and Future Trends
Regional Industry Leaders
In addition to analyzing job growth and industry expansion, the San Diego Workforce
Partnership has compiled the top four industry leaders within the region based on the
number of employees and revenue. The firms analyzed are each involved in complex
supply chain processes, physical distribution, and logistic consulting services. Listed below
is a short description and contact information of each firm6.
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Table 6: Top 4 Firms within the Industry
Insights from Industry Leaders
San Diego is a growing region in the industry and continues to provide great opportunity
for supply chain management. Allen Vigil, a San Diego State University alum and vice
president of Grupo Logistics, comments into San Diego’s industry and its expansion. Grupo
Logistics is a third party logistics firm based in Mexico, which emphasizes its business in
Mexicali and San Diego. When asked about the importance of the Port of San Diego in
relation to the supply chain management industry in San Diego, Vigil says “We [Grupo
Logistics] do business with the Port of San Diego with some of our clients that manage bulk
exports from the United States to Mexico.” In addition to the Port of San Diego, Grupo
Logistics mainly manages ocean vessels via the ports of Manzanillo, Lazaro Cardenas and
Veracruz.
Mike Gonzales, branch manager for J.B. Hunt San Diego and also San Diego State Aztec
alum, represents the national industry as J.B. Hunt is a national supply chain firm. Mike
notes that while San Diego may be a smaller market when compared to markets nationally,
San Diego has an upper hand in market share because of its proximity to China and Mexico.
When questioned about J.B. Hunt’s relationship with Mexico, Mike commented that the
majority of the distribution with Mexico was intermodal and over-the-road, which is
important due to the vast manufacturing industry in Mexico and Baja California. This is a
Center for International Business Education & Research 23
valuable token of information regarding border relations, especially coming from a national
industry leader.
San Diego’s port has become an important hub for automotive industry and manufacturing.
Gonzales noted that Asian car makers like Hyundai and Toyota use the Port of San Diego for
further distribution within the United States. Vigil also commented saying, “Great
opportunities will continue to increase in the finished automotive industry. Mexico is a big
automotive manufacturer and shipments of new autos from Mexico to the United States
will land in the Port of San Diego via ocean vessel”.
Growth in California
Data from the United States Department of Labor indicates a large growth in the industry
and in jobs available in the state of California in means of transportation, supply chain
systems, and logistics. California has a projected positive growth in employment in the
industry, indicating its strength as a leader in the logistics industry. Table 7 below
summarizes the difference between the national trends and the regional trends and how
California is a booming area for this industry.
Table 7: State and National Trends
United States Employment Percent Change
Projected Annual Job
Openings 2014 2024
Transportation, Storage, and Distribution Managers 111,600 114,100 +2% 2,710
California Employment Percent Change
Projected Annual Job
Openings 2012 2022
Transportation, Storage, and Distribution Managers 12,700 14,300 +13% 460
Source: United States data - Bureau of Labor Statistics; State data - California Employment
Development Department
In relation to California, San Diego is a smaller market in comparison to hubs in Orange
County and Los Angeles, but is growing with the international demand for more
transportation and supply chain solutions in Southern California.
Center for International Business Education & Research 24
Future of Supply Chain Management and
Logistics
Technology is in constant evolution and will continue to impact supply chain management
and logistics. Technology has evolved the industry by incorporating quick-response
technology, immediate access to data and demand statistics, and allowing managers to
make decisions quickly - decisions that could have taken days or weeks can be made within
hours or even minutes. Another phenomenon that that may soon affect the logistics and
supply chain management industry is the idea of “uberization”. Like the popular ride
sharing app Uber, logistical solutions are moving toward a similar idea. Just like Uber, firms
and manufacturers are able to order, through a mobile application, any transportation
services or supply chain services the firms might need in immediate fashion (adapted from
the conversation with Mike Gonzales, J.B. Hunt).
Big data warehousing is a vital component of any continuous supply chain. Data is being
generated quickly (nearly doubling each week/month), and this is working in favor of the
Internationalization
Data
Technology
Center for International Business Education & Research 25
logistics industry. Firms are able to quickly analyze data in order to determine consumer
demands, economic trends, and any errors that might arise. This can help firms manage a
more optimal supply chain and offer consumers a greater service in the long run.
Finally, the idea of globalization is very important when looking into the future of supply
chain management and logistics, especially in the San Diego region. Global commerce is
quickly becoming more interrelated and interdependent between countries, and supply
chain solutions and logistical services are at the center of all economic activity. The BRIC
countries (Brazil, Russia, India and China) are rapidly becoming leaders in manufacturing
services and through this increase globally, supply chain solutions abroad and especially in
the United States are growing at a steady rate.
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Sources of Information Bridge Solutions Group http://bridgesgi.com/2016-supply-chain-conferences/
CSCMP’s Supply Chain Quarterly http://www.supplychainquarterly.com/topics/Strategy/20130621-supply-chain-management-a-look-back-
a-look-ahead/
Dr. Carl Rebman, University of San Diego http://carl.sandiego.edu/itmg350/types_of_supply_chain.htm
Dun & Bradstreet Key Business Ratios Database http://www.mergentkbr.com.libproxy.sdsu.edu/index.php/login/error
Gartner http://www.gartner.com/newsroom/id/3053118
Georgia Institute of Technology http://sclgme.org/shopcart/Documents/The%20Effect%20of%20Supply%20Chain%20Disruptions%20on
%20Long-term%20Shareholder%20Value.pdf
Investopedia http://www.investopedia.com/terms/s/scm.asp
Logistics View Points https://logisticsviewpoints.com/2016/01/11/logistics-and-supply-chain-trends-to-monitor-in-2016/
San Diego Workforce Partnership
http://calibaja.net/cbdb/lib/201205152245260.Transportation%20and%20Logistics%20Industry%20Repo
rt%20San%20Diego%20and%20Imperial%20Combined%202012-2021.pdf
Supply Chain 247 http://www.supplychain247.com/article/2014_2015_top_50_global_us_third_party_logistics_providers
Supply Chain Digest http://www.scdigest.com/assets/FirstThoughts/09-05-07.php
Supply Chain Link
http://www.nfiindustries.com/blog/supply-chain-industry-outlook-for-2016/
Supply Chain Management Talent Group http://www.scmtalent.com/scm-resources/
State of California Employment Development Department
Center for International Business Education & Research 27
http://www.labormarketinfo.edd.ca.gov/customers/economic-developers.html
United States Census Bureau http://www.census.gov/cgi-bin/sssd/naics/naicsrch?code=48&search=2012%20NAICS%20Search
United States Department of Labor https://www.osha.gov/pls/imis/sic_manual.display?id=933&tab=description
Center for International Business Education & Research 28
Appendix List of Southern California Logistics & SCM Providers
Name Service Location Contact Website
Agility Holdings Inc. Logistics Irvine,
California
(714) 617-6300 www.agility.com
Alorica Inc. Customer
Management/Information Services
Irvine,
California
(866) 256-7422 www.alorica.com
Cargo Barn Shipping/Transportation &
Logistics
Fresno,
California
(559) 513-8460 www.cargobarn.com
Coyote Logistics Freight Broker & Logistics San Diego,
California
(877) 626-9683 www.coyote.com
Expeditors Freight Forwarding & 3PL San Diego,
California
(619) 710-1900 www.expeditors.com
Fidelitone Supply Chain Management San Diego,
California
(858) 578-0441 www.fidelitone.com
Kintetsu World Express Freight Forwarding & 3PL San Diego,
California
www.kwe.com
MNX Global Logistics Inglewood,
California
(310) 330-2328 www.mnx.com
UTi Worldwide Supply Chain Management Long Beach,
California
(562) 552-9400 www.go2uti.com
Woodward Logistics
Services
Logistics San Diego,
California
(619) 225-8449 www.woodward.com.mx
WorldTrans Services,
Inc.
Fulfillment and Logistics San Diego,
California
(800) 736-3769 www.worldtransinc.com
Source: Ward's Business Directory of U.S. Private and Public Companies, 58th ed., 2015)
Center for International Business Education & Research 29
ACKNOWLEDGEMENTS
This report was written by Maranda McGinley and Chris Russell and is a result of their
work as research interns for the Center for International Business Education & Research at
San Diego State University. The purpose of this report is to explain supply chain
management and logistics and compare and analyze the national industry and the San
Diego industry, respectively.
The Center for International Business Education & Research at San Diego State University
is a national center in which faculty and students are continually integrating, researching
and developing activities and programs in order to advance the study of international
business and education. The Center for International Business Education & Research at
SDSU is one of only 17 national centers in which faculty and students will continue to
ensure and research United States competitiveness abroad.
Chris and Maranda would like to say a very special thank you to Dr. Martina Musteen for
her time, patience, guidance, and leadership throughout the compilation of this report. Her
guidance is and was unprecedented and greatly appreciated. In addition, we would like to
also thank the SDSU Center for International Business Education & Research for providing
us with the necessary resources, tools, and support needed for this report.