linkedin strategies for recruiting: a case study

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LinkedIn Strategies for Recruiting: A Case Study Kara Yarnot, Founder, Meritage Talent Solutions

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Presented at Social Recruiting Strategies Summit in July 2013. LinkedIn has quickly become one of the most effective tools for social recruiting and the company adds new products and features on a regular basis. How do you know which LinkedIn products will deliver they greatest ROI for your business? Join Kara Yarnot, founder of Meritage Talent Solutions, for a case study of LinkedIn implementation at a FORTUNE® 500 company. Yarnot will discuss the effectiveness and adoption of products like LinkedIn Recruiter, job postings, Work With Us ads, Sponsored Jobs, Platinum Careers Page, Follow Company ads, and much more. Takeaways include: • An overview of LinkedIn products • Results and metrics you can use to measure LinkedIn product effectiveness • LinkedIn product recommendations based on your company’s social recruiting strategy

TRANSCRIPT

Page 1: LinkedIn Strategies for Recruiting: A Case Study

LinkedIn Strategies for

Recruiting: A Case Study

Kara Yarnot, Founder, Meritage Talent

Solutions

Page 2: LinkedIn Strategies for Recruiting: A Case Study

2

Agenda

LinkedIn Reach

Case Study Company Overview

LinkedIn Talent Solutions Products

Features and Benefits

Impact / Results at Case Study Company

What LinkedIn Products are Best for Your Company?

Framework for Selection

Metrics/Measures to Consider

Page 3: LinkedIn Strategies for Recruiting: A Case Study

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88% of FORTUNE 100 use LinkedIn for

Recruiting

20% of LinkedIn users are active job seekers

Page 4: LinkedIn Strategies for Recruiting: A Case Study

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Case Study Company Overview

FORTUNE 500 company• Science,

technology, engineering focus

• Primarily services• Federal gov’t is

primary customer

~7500 external hires per year• Systems

Engineers, Intel Analysts, IT Specialists

• Contract-based hiring

• 90% experienced hires

Branding Challenges• Compete with

many better known brands

• Good awareness in local markets, low awareness nationally

• 5+ years of leadership and strategic changes

Page 5: LinkedIn Strategies for Recruiting: A Case Study

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Recruitment Marketing Execution

Plan

Recruitment

Marketing Platform

LinkedInNiche Boards

Proactive Sourcing

Page 6: LinkedIn Strategies for Recruiting: A Case Study

Features and ResultsLinkedIn Products

Page 7: LinkedIn Strategies for Recruiting: A Case Study

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Recruiter

• Search entire database (beyond your 1st and 2nd degree network)

• Advanced search interface includes unique filters

• Contact candidates directly via 50 InMails per month

• Collaboration across team members

• Pipeline management capabilities and metrics

Page 8: LinkedIn Strategies for Recruiting: A Case Study

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Initial Strate

gy

• Large investment in Recruiter seats

Results

• Very low usage by recruiters

• High InMail response rate

Changes

• Reduced # seats by 50%

• Opted not to use Talent Pipeline features

Page 9: LinkedIn Strategies for Recruiting: A Case Study

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Career Pages

Potential candidates can follow your page

Opportunity for employment brand messaging

Targeted jobs displayed to each user

Custom experience available based on user’s profile (available only with some packages)

Ability to increase candidate engagement via status updates and targeted ads

Detailed analytics provided

Page 10: LinkedIn Strategies for Recruiting: A Case Study

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Initial Strateg

y

• Moved from Silver to Platinum Career Page

• Utilized ‘Follow Company’ ads

• Created 5 custom pages

Results

• Significant increase in followers in 1 year:• Total: >300%• Key industry: >200%

• Key function: > 80%

Changes

• Developed page update strategy

• Added 3 additional custom pages

Page 11: LinkedIn Strategies for Recruiting: A Case Study

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Jobs Network

Jobs shown to both active and passive candidates

Users have ability to forward and share on other social media

Mobile optimized

Ability to filter and manage candidates (if posted through Recruiter)

Page 12: LinkedIn Strategies for Recruiting: A Case Study

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Initial Strateg

y

• Completed a successful 3 month ‘all jobs’ pilot (2600+)

• Purchased 500 job slots with manual post

Results

• Significant hiring impact decrease

• Decrease in LinkedIn traffic to our career page

• Not all slots being utilized

Changes

• Moved to a job wrapping strategy

Page 13: LinkedIn Strategies for Recruiting: A Case Study

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2nd Strateg

y

• Used job wrapping

• Increased job slots to 1000

Results

• Hiring impact increased

• Traffic and quality of candidate increased

Changes

• Piloting new job wrapping strategies

• Kept job slot purchase at same level

Page 14: LinkedIn Strategies for Recruiting: A Case Study

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Page 15: LinkedIn Strategies for Recruiting: A Case Study

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Work With Us Ads

Own the ad space your employees’ profiles

Most relevant jobs displayed based on user’s profile

Drives traffic to career page and job postings

Page 16: LinkedIn Strategies for Recruiting: A Case Study

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Initial Strateg

y

• Capitalize on ad space on 29k+ employee profiles

• Attract more ‘passive’ talent

Results

• Achieved CTR over 30x industry average

• Increased career site traffic/applies

Changes

• Began encouraging new hires to update/create LinkedIn profiles

Page 17: LinkedIn Strategies for Recruiting: A Case Study

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Overall LinkedIn MetricsMeasurement Ranking /

Metric

Source of traffic to career site

#3

Application complete / Application start

66% (#1 of all sources)

Applicant to Interview Conversion

20-25% (4x any other source)

Number of applicants per hire

#1

Page 18: LinkedIn Strategies for Recruiting: A Case Study

Framework for Selection / Metrics for

Evaluation

What LinkedIn Products

are Best for Your

Company?

Page 19: LinkedIn Strategies for Recruiting: A Case Study

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Awareness• Increase recognition

• New geography• New industry

Engagement

• Increase knowledge

• Build brand understandin

g

Action• Apply to positions

• Join talent community

Framework for Social Media Investment

Page 20: LinkedIn Strategies for Recruiting: A Case Study

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Awareness• Career Pages• Work With Us

Engagement

• Career Pages

• Recruiter

Action• Jobs

• Recruiter• Work With

Us

LinkedIn Products in Framework

Page 21: LinkedIn Strategies for Recruiting: A Case Study

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Metrics

• Usage – logins, searches, InMails• InMail response rate vs. peer companiesRecruiter• Change in followers (overall and by

geo/function/industry)• Traffic to your LinkedIn job postings (overall and by

profile data)• Traffic to your career site*• Shares/Likes

Career Pages

• Traffic to career site*• Candidate quality vs. other sources*• Talent community joins by source*• Hires*

Jobs Network

• Click through rate• Profiles of users viewing / clicking on ads

Work With Us Ads

Page 22: LinkedIn Strategies for Recruiting: A Case Study

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Questions?

Kara Yarnot, Founder, Meritage Talent [email protected]

linkedin.com/in/karayarnot/

@klyarnot

www.talentchatter.com