learningnow: performance support – jane hart
DESCRIPTION
Jane Hart, founder of the Centre for Learning and Performance Technologies (C4LPT), gave a presentation at Epic's LearningNow: performance support event in London on 28th November 2013. Jane's talk explored the importance of social and collaborative learning, including the rise of search engines and social media platforms such as Twitter when it comes to employees seeking performance support. This event, hosted in conjunction with Towards Maturity, looked at performance support as an e-learning and training aid, including how we can improve performance support, how people are finding it already and why it is so important to clients.TRANSCRIPT
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@epictalk @towardsmaturityto follow the event on Twitter, use the hashtag #LNperformance
Enabling sharing and collaboration to support workplace performance
Jane Hart
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Independent advisor, writer and international speaker on
workplace learning and collaboration trends,
technologies and tools
C4LPT.co.uk
@C4LPT
ConnectedWorkplace.co.uk
@epictalk @towardsmaturityto follow the event on Twitter, use the hashtag #LNperformance
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@epictalk @towardsmaturityto follow the event on Twitter, use the hashtag #LNperformance
How are people currently solving their performance problems?
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4
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By searching for their own content – on Google, YouTube, etc
@epictalk @towardsmaturityto follow the event on Twitter, use the hashtag #LNperformance
![Page 6: LearningNow: performance support – Jane Hart](https://reader036.vdocuments.mx/reader036/viewer/2022070304/54b94d9b4a7959b66d8b4623/html5/thumbnails/6.jpg)
@epictalk @towardsmaturityto follow the event on Twitter, use the hashtag #LNperformance
By asking questions of their professional network
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By working together in their teams and groups – sharing resources and building collaborative resources
@epictalk @towardsmaturityto follow the event on Twitter, use the hashtag #LNperformance
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What does this mean for L&D?
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?
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@epictalk @towardsmaturityto follow the event on Twitter, use the hashtag #LNperformance
1. Encourage individuals to find their own job aids. Help them acquire effective web search skills and ability to validate resources.
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@epictalk @towardsmaturityto follow the event on Twitter, use the hashtag #LNperformance
2. Help individuals build their own professional network – of trusted colleagues inside and outside the organisation.
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@epictalk @towardsmaturityto follow the event on Twitter, use the hashtag #LNperformance
3. Encourage individuals to share what they find – in the most appropriate way and place.
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@epictalk @towardsmaturityto follow the event on Twitter, use the hashtag #LNperformance
4. Help them build their own job aids – in useful formats and share them. After all, if it’s useful to you; it’s most likely to be useful for someone else.
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@epictalk @towardsmaturityto follow the event on Twitter, use the hashtag #LNperformance
5. Encourage co-creation of resources – so that they can be developed further and improved by others.
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C4LPT.co.uk
Thank you
@C4LPT