key op training brochure 2015

Customer TrainingBEU Train-the-Trainer programs

2015-2016

2 KONICA MINOLTA ACADEMYInternational Key Operator Trainer-Training

Joerg LibalManagerKonica Minolta Academy, BEU

Tel. +49 511/74 04-5893Telefax +49 511/74 04-64 5

E-Mail [email protected]

Address Konica Minolta Business Solutions Deutschland GmbH Konica Minolta Academy Europaallee 17 30855 Langenhagen

3KONICA MINOLTA ACADEMYInternational Key Operator Trainer-Training

Foreword Joerg Libal, Manager Konica Minolta Academy BEU

For a long time Key operator / customer train-ing has been developed and delivered individu-ally by each country within the Konica Minolta community in Europe and although this adds a real closeness to the training subject, the fact cannot be missed that each National customer training team needs to develop the concept, content and processes of this training individu-ally, resulting in the same time-consuming ef-forts being duplicated across each National training centre within Konica Minolta.

As a commitment to our customers and as a part of the Konica Minolta customer training community, it is very important for us to share the best knowledge and practices, irrespective of how small or big each country is. This helps us to deliver a consistently high and effective training experience to all Konica Minolta customers in Europe, effectively helping them to get the best return from their investment in Konica Minolta prod-ucts and services.

As part of the range of Training services from the Konica Minolta academy BEU, we are very pleased to offer the Key Operator Train-the-Trainer Program, not only to train your Key-Operator Trainers but also to assist you with your needs to develop and deliver consistently high quality customer training within your own or-ganisation. Utilising some of the best product and training know-how within Konica Minolta, we have carefully created a program to understand customers’ training needs in order to develop and produce not only the best training material for you but also highly effective training techniques and practices, helping you to deliver a consistently high quality and rewarding training experience for your customers. I very much hope utilising this training can also add value to your own training goals.

Your customers’ success will be your goal, your success is our goal!

Joerg LibalManagerKonica Minolta Academy, BEU


ASH PANDYA International Key Operator TrainerKonica Minolta Academy, BEU

Tel. +44 7903 573 150E-Mail [email protected]



Key-operator training Konica Minolta Academy, BEU

Having invested in Konica Minolta Digital Print system, our customers can be confident that in this print solution, they have a leading and one of the most innovative products on the market.

As with any complex print technology, custom-ers need specific knowledge and application to get the most from this print solution. To make a success of their investment, KM customers need one more solution : Comprehensive and Professional Key-Operator training delivered by highly skilled and knowledgeable training per-sonnel from Konica Minolta.

Train-the-Trainer program from Konica Minolta Training Academy BEU has been carefully created to help you and your Key-Op-erator Trainers to learn, understand and deliver training to your customers in a professional and effective manner. Based on an objectivised learning process, the training includes practical exercises for you and your customers, with step-by-step guides that will help you to walk your customers through each learning task during the training, familiarising them on key features of their Print solution and effectively helping them to achieve their business and quality goals by applying these newly acquired skills within their daily print activity.

We will also equip you and your trainers with comprehensive and professional training material, (lesson plans, workbooks, presentation, videos etc.) to help you to enhance the learning experience for your customers. Furthermore, we will also equip you with the know-how and material to professionally present and market your customer training services, helping you to deliver a professional and complete customer training service within your organisation.

Our goal is to provide comprehensive support for you and your Key Operator Train-ers, helping to deliver a thoroughly professional and beneficial training service to your customers and adding real value to Konica Minolta products.

We look forward to supporting your customer training revolution!

Ash PandyaInternational Key Operator TrainerKonica Minolta Academy, BEU


Introduction :

Konica Minolta Production+ Training

In the Konica Minolta bizhub Press C1100 High-Volume digital press, our cus-tomers have a leading digital press with quality and productivity that enables many of them to expand their print business beyond their current markets.

To meet the peaks and unplanned demands from their customers, some of our customers need their digital press to be available and productive more of the time, both within and outside their service contract window, and do this while maintain-ing a consistent quality that their customers have come to expect of them.

Additionally, due to much higher print volumes for some of these customers, this can also mean Konica Minolta dealing with volumes of print that requires a much higher frequency of preventative maintenance (PM), each one requiring a visit by your service personnel. The natural solution to minimise downtime for the cus-tomer and frequency of visit for KM service is to equip the Key-Operator with skills, know-how and resources that keeps our customer’s digital press productive for more of the time and with fewer interruptions.

Consisting of advance operator training combined with specific operator replace-able units (parts), the Konica Minolta Production+ operator training equips the main operator with the skills, tools, know-how, resources and support to keep their digital press available and producing quality print-jobs for longer period without interruptions.

To add to our list of key-operator training courses, the Konica Minolta Academy, BEU is now hosting the Konica Minolta Production+ trainer-training to equip your customer-trainers with the knowledge, training material and the know-how to pro-vide comprehensive training to your Production+ customers.


Konica Minolta Production+ Training (advance customer training for ORU-M & PEK programs)

TRAINING TARGET : Key operator trainer / Customer trainer

STYLE : Classroom / Train-the-Trainer

DURATION : 2.5 days (Tue. 13:00 - Thu. 16:00)

OBJECTIVESTrainers know the potential and application of the Production+ customer mainte-nance program to maintain productivity, quality and availability of Konica Minolta print system in high volume production print environment.

Trainers understand the actions and steps necessary by end user to accurately diagnose basic print issues and utilise the Productivity Enhancement Kit (PEK) to maintain productivity, quality and availability of their Konica Minolta digital print solution in safe, efficient and sustainable manner.

Trainers are able to apply the training skills, knowledge and material to train and prepare customers to utilise these skills in combination with PEK consumables.

TRAINING CONTENT• Introduction to the concept : Production+ and Productivity Enhancement Kit• How to troubleshoot / diagnose common print issues accurately• Accessing and dismantling PEK parts/consumables• Replacement & installation of PEK parts• Post installations set-up procedure• Operator training techniques

PRE-LEARNING RECOMMENDATION • Mplus product certification - C1085/C1100• Experience in operating Konica Minolta Color PP Print Engine, Print Controller,

Applications (e.g. Basic ColorCare)• Able to safely handle delicate ORU-M parts• Able to operate basic tools (Screw-driver, pliers etc.)

MAXIMUM PARTICIPANTS : 4

COST : Free of charge (excl. travel, meals & accommodation)


Introduction :

Konica Minolta Color Care Training

The commercial print market has evolved significantly with the introduction of high quality production print systems from Konica Minolta. Where only a few years ago there was a clear distinction between output from an offset press and a digital print system, today that gap has become significantly narrower. It is no longer surpris-ing to see a Konica Minolta digital press positioned beside a commercial offset press, with same jobs being printed by both devices, typically, long runs on the offset press and short run/quick turn-around jobs diverted to the konica Minolta digital press. The reason for this success is undoubtedly down to the quality of output from Konica Minolta production print systems, quality which is now being measured with and against the offset presses in order to maintain the consistency.

In order to meet this level of quality on a continual basis, our customers are now beginning to use the same colour management tools and applications on Konica Minolta systems as they do for their offset presses, with the ambition to achieve digital colour standards created for the offset presses.

Color Care is the ideal tool just for these kind of customers, who have a clear need not only to match the output from their offset press but are also looking to meet the new colour standards being introduced for the digital market.

This standardised approach to producing digital colour will significantly grow in the coming days and our customers will need not only the tools like Color Care but very importantly, they will also need user training that helps them to understand and utilise all the features of both Color Care and Konica Minolta Digital presses ...

... and Konica Minolta Color Care training does just that!


Konica Minolta Color Care TrainingTrainers, Pre-sales, Post-sales

TRAINING TARGET : Customer Trainers / Colour-support / Pre-sales


DURATION : 4.5 days (Mon. 13:00 - Fri. 16:00)

OBJECTIVESKnow the challenges of achieving accurate and consistent color output for Digital and offset print customers and how Color-Care can be used to meet these needs.

Understand how Color-Care can be utilised by end-users to measure, analyse and optimise the accuracy and quality of their digital print system when working with print standards (e.g. Fogra 12647-8 / IDEAlliance etc. )

Deliver Color-Care user training to customers, helping them to optimise their print system and analyse and optimise the accuracy and quality of prints produced on their digital / offset press.

TRAINING CONTENT• Industry print standards : Print, Paper, Lighting, Colour• Measurement : Using FD5-BT, iSis, ES-2000, ES-1000• Color Management : Introduction for customers

• Linearizing print engines : Printer gamma-offset adjustment• Maximising print Gamut : Gamut-check / Max. Density adjustment• Maintaining accuracy : Calibration / Linearization-check• Maintaining consistency : Color density control / Density balance adj.

• CreatingICCprofiles : Profiling, Match-Patch• Validation Print (Fogra) : Final check• Other : Color-Care Display, Quality Control, Spot-tuner

PRE-LEARNING RECOMMENDATION • Mplus product certification - Color Care , C1070 / C1100


COST : Free of charge (excl. travel, meals & accom.)


Key operator trainer - Advance(Experienced trainer / product specialist)

TRAINING TARGET : Established Customer Trainers with experience of customer training and older Konica Minolta Print systems. Designed to update existing trainer on the new fea-tures, functions and options of the bizhub Press C1060/C1070/C1085 and C1100 Print systems and providing higher level of Color Training to customers


DURATION : 4 days (Mon 13:00 - Fri 13:00)

OBJECTIVESProduct knowledge• Paticipants know the features, functions of the Konica Minolta print system• Participants understand how these features can be utilised by customers• Participants are able to deliver operator training to enable customers to utilise

these features within their print business in the most effective / sustainable way.

Training Knowledge• Participants Know the structure approach to deliver Key-Operator training• Participants understand how to follow the structure of the training curriculum

utilising training material and the customer work-books within the training• Participants can conduct Key-Operator training for end customers in a profes-

sional and effective manner

CONTENT• Update : bizhub Press C1060/C1070/C1085/C1100 features• Update : Color Care - (Printer set-up, profiling, validation print)• Update : Color Profiler Suite 4.5• Update : Profiling with IC-602• Professional approach to training customers• Managing and updating workbooks using InDesign

PRELEARNING RECOMMENDATION • Mplus Certification C1060/C1070/C1100• Mplus Certification KM IC-602, Color Centro, Job Centro• Mplus Certification Color Care Ver 2• Mplus Certification Fiery IC-308 / 415• Previous training experience or previous PP product knowledge is a must




Key operator trainer - Foundation(New / low-experience trainer)

TRAINING TARGET : New Key Operator Trainers without training experience or previous knowledge of Konica Minolta Print systems. Designed to provide trainers with knowledge on the features, functions and options of the bizhub Press C1060/C1070/C1085 and C1100 Print systems and their associated options, peripherals and applications


DURATION : 4 days (Mon 13:00 - Fri 13:00)

OBJECTIVEProduct knowledge• Paticipants know the features, functions of the Konica Minolta Print System• Participants understand how these features can be utilised by customers• Participants are able to deliver basic operator training to enable the customer

to utilise these features within their print business in the most effective and sustainable way

Training Knowledge• Participants Know the structure approach to deliver Key-Operator Training• Participants understand how to follow the structure of the training curriculum

utilising training material and the customer work-books within the training• Participants can conduct Key-Operator training for end customers in a profes-

sional and effective manner

CONTENT• bizhub Press C1060/C1070/C1085/C1100• Introduction to Print controllers : KM, Fiery, Creo• Introduction to Color Management within digital Print Controllers• Introduction to Color Care & Color Profiler suite• How to utilise Training Material• Professional approach to Training Customers

PRELEARNING RECOMMENDATION : • Mplus Certification C1060/C1070/C1100• Mplus Certification KM IC-602, Color Centro, Job Centro• Mplus Certification Color Care Ver 2• Mplus Certification Fiery IC-308 / 415




Key-Operator Training - Overview

COLOUR PRINT SYSTEM CONTROLLER

KEY-OPERATOR TRANING

PRODUCTION: 1.5 DAYS

• Engine Training• Controller/Driver Training• Calibration

KEY-OPERATOR TRANING

ADVANCE : 3 DAYS

• Engine Training• Controller/Driver Training• Calibration• Colour Management• RU-unit Color Training• Profiling

FIERY - EMIC-413 (Fiery)IC-415 (Fiery)

bizhub PRESS C1085/C1100

bizhub PRESS C8000(e)

bizhub PRO C6000(L)

bizhub PRO C6000/C7000/C70hc

bizhub PRO C1060/C1070

bizhub PRESS C6000/C7000/C70hc


FIERYIC-306 (Fiery)IC-308 (Fiery)IC-3600 (Fiery)

CREOIC-307 (CREO)IC-309 (CREO)

OTHEROther Controller e.g Caldera

HIKARIIC-601 (KM) IC-602 (KM)

IC 602IC 601

COLOUR PRINT SYSTEM CONTROLLER

EXPERIENCED TRAINERS

FIERY - EMIC-413 (Fiery)IC-415 (Fiery)


bizhub PRESS C8000(e)

bizhub PRO C6000(L)

bizhub PRO C6000/C7000/C70hc

bizhub PRO C1060/C1070

bizhub PRESS C6000/C7000/C70hc


FIERYIC-306 / IC-3600 (Fiery)IC-308 / IC310 (Fiery)

CREOIC-307 (CREO)IC-309 / IC-312 (CREO)

OTHER

Other Controller

HIKARIIC-601 (KM) IC-602 (KM)

IC 602IC 601

KEY OPERATOR TRAINER-TRAINING

ADVANCE(4 DAYS : MON - FRI)

OBJECTIVEProduct knowledge

• functions/features of the Konica Minolta Print

System

• How these features can be utilised by customer

• enable the customer to utilise these features

within their print business in the most effective

and sustainable way

Training Knowledge

• Modular structure of Key-Operator Training

• Following structure of the trainer curriculum,

training materials and the customer work-books

• Conduct a Key-Operator Training to customers

in an effective and professional manner

CONTENT Update on :

• New Features - C1060/C1070/C1085/C1100

• Color Care - (Printer set-up, profiling, validation)

• Color Profiler Suite 4.5

• Profiling with IC-602

• Professional approach to training customers

• Managing and updating workbooks using InDe-

sign


ADVANCE CUSTOMER TRAININGKEY OPERATOR TRAINER-TRAINING

NEW TRAINERS

Production+ Advance Customer Training

(Train-the-Trainer)

(2.5 DAYS : TUE - THU)

LOCATION

TRAINING ACADEMY, BEU

Konica Minolta training Academy,

Dellfeld 25, 42653 Solin-gen, Germany

Training provided in BEU training centre, utilising the full range of production print training facilities, equipment and applications/software.

ON-SITE TRAINING

With training groups of 4 or more, we can train your key-operator trainers on your site, utilising your own Konica Minolta production print system and facilities.

(Professional training facilities and resources necessary, please ask for details).

Color Care Training

(Train-the-Trainer)

(4.5 DAYS : MON - FRI)

FOUNDATION (4 DAYS : MON - FRI)

OBJECTIVEProduct knowledge

• functions/features of the Konica Minolta print

system

• How these features can be utilised by customer

• enable the customer to utilise these features

within their print business in the most effective

and sustainable way

Training Knowledge

• Structure approach to Key-Operator Training

• Understand how to follow the structure of the

trainer curriculum, training materials and the

customer work-books

CONTENTIntroduction to :

• User Features - C1060/C1070/C1085/C1100

• Print controllers : KM, Fiery, Creo

• Drivers, application, job ticket

• Color management within digital print controllers

• Color Care & Color profiler suite

• Professional approach to training customers


Training Location

There are two options to train your Key Operator Trainers :1. Konica Minolta Training Center, Solingen, Germany2. Your own Cluster or National Training Facilities

1. KONICA MINOLTA TRAINING CENTRE, SOLINGEN, GERMANY

Konica Minolta AcademyDellenfeld 25D-42653 SolingenGermany

Located a short distance from Dusseldorf in Germany, our customer training centre has been carefully equipped with the latest Konica Minolta Print system, Control-lers, Finishers, measurement devices, applications, drivers and solutions to recre-ate most customers print environment, helping to train the trainers in an environ-ment that is close to what can be expected on customers’ sites.

Schedule : Available on request.

Training cost : Free (excluding Travel, meals and accommodation of your trainees)

2. TRAINING WITHIN YOUR NATIONAL/CLUSTER TRAINING FACILITIES

If you have a group of four or more customer trainers (national or a combined group of cluster trainers) requiring training and you do have sufficient training facilities and resources available, then we are able to schedule a collective training within your own facilities on request.

A list of site and resource requirements can be provided on request.

Schedule : Facilitated on time availability

Training cost : Flight and accommodation costs for our trainer to visit you.


WIEBKE OSTERMEIER : (TRAINING ADMINISTRATOR) Tel. +49 511 7404-5490Telefax +49 511 7404-645E-Mail [email protected]


Contact

ASH PANDYA : (INTERNATIONAL KEY OPERATOR TRAINER)

Tel. +44 7903 573 150E-Mail [email protected]


For your Key Operator Training needs, kindly contact :

KONICA MINOLTA BUSINESS SOLUTIONS EUROPE GMBH

Europaallee 1730855 LangenhagenGermanyTel. (05 11) 74 04-59 21Fax: (05 11) 74 04-6 45 www.konicaminolta.eu M

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key op training brochure 2015

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