Keeping Your Startup DNA - Startup Talks June 2015

Download Keeping Your Startup DNA - Startup Talks June 2015

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1. Company Building Keeping your startup DNA when you grow your business Jonathon Southam, Business Development Startup Community, AWS George Berkowski, CEO IceCream 2. Company Building 3. And yet 4. Total # AirBnB Guests 5. Brian What is the single most important piece of advice for us? Peter Dont **** up the Culture https://medium.com/working-life/597cde9ee9d4 6. The culture is what creates the foundation for all future innovation. If you break the culture, you break the machine that creates your products. Brian Chesky, Founder https://medium.com/working-life/597cde9ee9d4 7. The product is the product. The culture is the next hundred products Phil Libin, CEO www.fastcompany.com/3012870/dialed/evernotes-quest-to-become-a-100-year-old-startup 8. How do you keep Startup DNA?? How do you build it into your Culture as you scale your business? 9. When you get started 10. # 3 Investor Pitch Deck Biggest Challenge = Finding People # 1 Customer Pitch Deck # 2 Employee Pitch Deck 11. ABH Always Be Hiring 12. Location Name A must read for anyone who wants to start a mobile app business RICCARDO ZACCONI, FOUNDER AND CEO KING DIGITAL (MAKER OF CANDY CRUSH SAGA) givemeicecream.com George Berkowski, CEO, IceCream, Author 'How to build a billion dollar app', formally Head of Product at Hailo. 13. Location Name A must read for anyone who wants to start a mobile app business RICCARDO ZACCONI, FOUNDER AND CEO KING DIGITAL (MAKER OF CANDY CRUSH SAGA) A must read for anyone who wants to start a mobile app business - CEO King Digital (maker of Candy Crush Saga) A compulsively readable business book - Jeffrey Rayport (Harvard Business School) 14. "A company becomes the people it hires, not what it plans." Vinod Khosla 15. When you are scaling 16. Good culture creates an environment where people can do their best work Mike Curtis, VP Engineering, Airbnb http://nerds.airbnb.com/engineering-culture-airbnb/ 17. Organization Structured teams, fluid responsibilities 18. Process Example: Code Review Process 19. When you are at scale 20. f(innovation) = (mechanisms * culture) (org * arch) 21. customer obsession ownership invent and simplify are right, a lot hire and develop the best insist on highest standards think big bias for action frugality vocally self critical earn trust dive deep have backbone; disagree & commit deliver results amazon leadership principles 22. Ownership Leaders are owners. They think long term and dont sacrifice long-term value for short-term results. They act on behalf of the entire company, beyond just their own team. They never say thats not my job." 23. DevOps 24. two pizza teams 25. dive deep Leaders operate at all levels, stay connected to the details, and audit frequently. No task is beneath them. 26. Weekly ops metric meetings a scorecard for each service team a graph for every metric that customers care about each graph has a linefitness function Correction of Error (COE) process Amazon has a very metrics-driven culture 27. But then TJ gets an unexpected e-mail from Amazon... We noticed that you experienced poor video playback. Were sorry for the inconvenience and have issued you a refund for $3.99 http://consumerist.com/2013/05/02/amazon-notices-our-streaming-video-was-glitchy-proactively-issues-refund/ 28. customer obsession Leaders start with the customer and work backwards. They work vigorously to earn and keep customer trust. Although leaders pay attention to competitors, they obsess over customers. 29. Press release to capture the customer perspective#1 FAQ to answer any questions a customer might have#2 30. Press release to capture the customer perspective#1 FAQ to answer any questions a customer might have#2 Start finding the right primitives#3 Launch, then iterate fast & often#4 31. Rate of Experimentation 32. 11.6s Average time between deployments (weekday) 1,079 Max number of deployments in a single hour (or approx every 3 seconds) 30,000 Max number of instances simultaneously receiving a deployment Speed of deployments at amazon.com May 2011 33. Culture Mechanisms Organization Architecture Startup DNA 34. Company Building Keeping your startup DNA when you grow your business George Berkowski, CEO IceCream (Former Head of Product, Hailo) 35. Location Name A must read for anyone who wants to start a mobile app business RICCARDO ZACCONI, FOUNDER AND CEO KING DIGITAL (MAKER OF CANDY CRUSH SAGA) givemeicecream.com George Berkowski, CEO, IceCream, Author 'How to build a billion dollar app', formally Head of Product at Hailo. 36. Location Name 37. Scaling Agile @ HAILO to 18 Cities 38. Company Building Keeping your startup DNA when you grow your business jsoutham@amazon.co.uk, @jonathonsoutham George@ice.cm, @georgeberkowski