Alva Kaylene Orcutt728 Halvorsen StMedford, OR 97501C: (541) 659-6964majesticsunshine52@gmail.com

Experience:

Administrator, Medical Receptionist, Medical Records, CNA, Admission Assistant, Front Desk Clerk. Receptions for a small saw mill, Sales Associate, Bridal Consultant, Owned two businesses, Day care, Real Estate Appraisal Company. JR Loan Processor, Assistant to Directory of Nursing,

Work Experience/ Employment History:Avamere of the Rogue Valley 6/2016 to present625 Stevens St Medford, OR 97524 (541) 779-3551CNA: Knowledge of the regulation and governing the practice of a CNA in the State of OR and adheres to facility policies and procedures concerning the care of the resident. Serving, feeding and cuing the resident to eat. Transfer techniques, ROM, Ambulates the resident, positioning and body alignment, Catheter care, V/S, Caring for the resident in their everyday personal ADL’s. Reporting to charge nurse any changes in resident.

Pacific Living Centers: Arbor House 9/2015 to 5/2016820 Gold Ct Grants Pass, OR 97527 (541) 471-1755 Corp officeAdministrator: RCF/Memory Care Communities. Responsible for providing leadership, staff development, budgeting and management of key services throughout our 15 bed Memory Care Community.My Responsibilities include every phase of the daily operations of our 15 bed Memory Care Community including the implementation of policies, Cooperation with federal, state, and local agencies, Scheduling, Medication management, Facility upkeep & maintenance, Community relations, Resident, employee and guest relations, Weekly purchasing for community

Open Door Community Health CenterFortuna 10/2014 to August 14, 2015Medical Receptionist/Medical Records 707-826-8633Welcomes and greets all patients and visitors, in person or over the phones. Answers the phone while maintaining a polite, consistent phone manner Registers new patients and updates existing patient demographics by collecting patient detailed patient information including personal and financial information, Scheduling appointments when needed. Facilitates patient flow by notifying the provider of patients' arrival, being aware of delays, and communicating with patients and clinical staff Responds to patients', prospective patients, and visitor inquiries in a courteous manner, Scanning and file all document into patients file, Filing medical records request when authorization is requested. Recovering old medical records from storage unit as requested.

Pinnacle Healthcare (Highland House) 4/2007, 10/2007 1/2013, 8/2015 to 8/2007, 12/2007 8/2014, 9/20152201 N.W Highland Ave Grants Pass, OR 97526 (541) 474-1901CNA: Knowledge of the regulation and governing the practice of a CNA in the State of OR and adheres to facility policies and procedures concerning the care of the resident. Serving, feeding and cuing the resident to eat. Transfer techniques, ROM, Ambulates the resident, positioning and body alignment, Catheter care, V/S, Caring for the resident in their everyday personal ADL’s. Reporting to charge nurse any changes in resident.Admission Assistant 11/2013 to 09/14A medical admissions clerk basically recycles through the same job duties during the day depending on the particular needs of the hospital at any moment. If there are patients coming in, then the medical admissions clerks focus their entire attention on assisting them with check-in and recording their medical information and problems. Admission clerk answers phone calls and emails as well as performs data entry duties on the computer. A lot of insurance work, including filling out forms and calling insurance companies for specific information on a patients, is done by the medical admissions clerk.Medical Records Assistant: 02/2014 to 9/14. Gathering patient information by collecting demo-graphic information from a variety of sources; interacting with registration areas and physicians' offices; retrieving information from automated printer.

Maintains master patient index by completing assigned portion of daily audit trail; corrects and communicates problems according to established procedures. Initiates the medical record by cre-ating and processing the patient care record folders Maintains record availability by processing charts into the department; using chart mark-off procedures; facilitating chart location activities.

Front Office: 02/2014 Responsible for greeting visitors at the front desk, answering busy tele-phone lines, and providing support to the team. This position creates a positive first and last im-pression for the facility.

Central Supply Assistant: 10/2013 to 11/13Responsible for the ordering and receiving of all supplies, responsible for maintaining invento-ries and checking on supplies to ensure the best quality at the best price for the facility.

Other JobsHoliday Inn Express 9/2012 to 1/2013- Front Desk Clerk GEC/AGM Dollar Tree, 4/12 to 6/12Signature Home Health & Home Care, 5/10 to 6/10Addus Health Care, 01/09 to 6/09 & 1/10 to 6/10

EducationCompleted CNA course in 1979 & 1995BLS certified 2009, 2014

RCC- Summer term July 2008 to Sept 2008Spring term April 2008 to June 2008Winter term Jan 2008 to March 2008Winter, Summer, Spring, Fall 2001/2002Starting courses to become an Administrator.RCC 2003- Accounting 1

High SchoolsCanoga Park High School, Canoga Park, CACrater High School, Central Point, OR 97502 - GED 1978

Computer SkillsEpic,Windows, Microsoft Word, Excel, General Computer Skills, 10 Key,Cash Register/Credit Card

Business ReferencesTanellaAdministrator of Autumn House in Grants Pass75-230-4456Becky Olson Scriber541-761-3910Leslie McNaughtonLead Reception Open Door707-362-7201Stacy Williams Highland House808-313-1149Anne Marie SingerHoliday Inn Express (541) 951-0514

Personal ReferencesRonda & Kevin Scoggins (personal) 26+yrs 541-601-6457Marie Brickely (personal/co-worker) 35+yrs 541-301-8708