june 2013 town hall
TRANSCRIPT
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JUNE TOWN HALLJ u n e 2 0 , 2 0 1 3
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OUR VISIONPAT I E N T- I N S P I R E D H E A LT H C A R E W I T H O U T B O U N D A R I E S
I N N O VAT I V E H E A LT H C A R E D E L I V E R E D W I T H C O M PA S S I O NOUR MISSION
R E S P E C T , E XC E L L E N C E , A C C O U N TA B I L I T Y , D I V E R S I T Y , I N N O VAT I O NOUR VALUES
OUR VISIONPAT I E N T- I N S P I R E D H E A LT H C A R E W I T H O U T B O U N D A R I E S
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AGENDA
• Welcome
• Strategic Plan Update
• Our New Look and Video
• 2012-13 Year-End Results
• Questions & Suggestions
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FOUR STRATEGIC DIRECTIONS
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INSPIRED BY THOSE WE SERVE
• Patient Experience Advisory Team
• Project “True North”• Continue with inpatient and
iPad surveys
Enablers:• New website• Staff satisfaction
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69.1% would recommend Osler as place to work
Improved in: • communication;• team collaboration;• valuing work of individuals• trust in organization.
Continued focus: • employee recognition;• training and use of skills• ability to treat patients as
individuals.
STAFF SATISFACTION - HIGHLIGHTS
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THE BEST CARE IN THE BEST PLACE
Clinical Priorities Refresh
• Align key services to Strategic Plan (what, where and how)
• September launch• Centres of Excellence across
both sites
Keeping people healthy!
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CLINICAL PRIORITIES PLAN NEXT STEPS
Provide your input!
• Huddles• Strategic Wallpaper• Your manager
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Health Links • coordinated care/better
outcomes• 5 Health Links ( 2 Osler
led approved!)
Critical Partnerships• Primary Care Planning
Panel• CW CCAC, Region of Peel,
Headwaters Health Care and others
PARTNERSHIPS
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LEADING EDUCATION AND DISCOVERY
• Formal research strategy• LTC Ethics Pilot• Training the next generation • Share Osler knowledge abroad
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OUR VISIONPAT I E N T- I N S P I R E D H E A LT H C A R E W I T H O U T B O U N D A R I E S
I N N O VAT I V E H E A LT H C A R E D E L I V E R E D W I T H C O M PA S S I O NOUR MISSION
R E S P E C T , E XC E L L E N C E , A C C O U N TA B I L I T Y , D I V E R S I T Y , I N N O VAT I O NOUR VALUES
OUR VISIONPAT I E N T- I N S P I R E D H E A LT H C A R E W I T H O U T B O U N D A R I E S
I N N O VAT I V E H E A LT H C A R E D E L I V E R E D W I T H C O M PA S S I O NOUR MISSION
R E S P E C T , E XC E L L E N C E , A C C O U N TA B I L I T Y , D I V E R S I T Y , I N N O VAT I O NOUR VALUES
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NEW VISUAL IDENTITY
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YOUR STORY
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BUDGET UPDATE
• 2013-14 budget confirmed
• Osler in good position• In-line with
assumptions
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AT Q3...
24 2 4 1
Our Corporate Scorecard Indicators
plus 1 Rplus 2 G
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23 5 5 0
Our Corporate Scorecard Indicators
plus 1 Rplus 2 G
YEAR END
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FOLLOW-UP…FROM MARCH TOWN HALL
• What is the status of the budget for 2013-14?• What is the status of the staffing and scheduling project review?• What is the status of redevelopment at Peel?• What is the status of redevelopment at EGH?
OTHER QUESTIONS?
Submit online at [email protected]
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THANK YOU!
Please fill out the evaluation form on your chair or fill out the online evaluation through survey monkey
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OUR VISIONPAT I E N T- I N S P I R E D H E A LT H C A R E W I T H O U T B O U N D A R I E S
I N N O VAT I V E H E A LT H C A R E D E L I V E R E D W I T H C O M PA S S I O NOUR MISSION
R E S P E C T , E XC E L L E N C E , A C C O U N TA B I L I T Y , D I V E R S I T Y , I N N O VAT I O NOUR VALUES
OUR VISIONPAT I E N T- I N S P I R E D H E A LT H C A R E W I T H O U T B O U N D A R I E S