job description ay b manager

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JOB DESCRIPTION - F&B MANAGER Key Accountabilities · He manages the departments Galley, Restaurant, Bars, Provision and Controlling effectively, enforce company standards, maintain food cost, improve and maintain sales and provability implement and maintain USPH standards and eliminate complaints. · The Food and Beverage Manager is in charge of all aspects of the food and beverage operations onboard, including revenues, food costs, budgets, inventories, sanitation onboard and discipline in his department. · He co-ordinates the different departments. Reports to Hotel Manager, Head Office ashore Subordinate Personnel · F&B Controller · Bar Manager · Maitre-d · Provision Master · Executive Chef · All other employees in the F&B departments

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manual del gerente de alimentos y bebidas

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JOB DESCRIPTION - F&B MANAGERKey AccountabilitiesHe manages the departments Galley, Restaurant, Bars, Provision and Controlling effectively, enforce company standards, maintain food cost, improve and maintain sales and provability implement and maintain USPH standards and eliminate complaints.The Food and Beverage Manager is in charge of all aspects of the food and beverage operations onboard, including revenues, food costs, budgets, inventories, sanitation onboard and discipline in his department.He co-ordinates the different departments.Reports toHotel Manager, Head Office ashoreSubordinate PersonnelF&B ControllerBar ManagerMaitre-dProvision MasterExecutive ChefAll other employees in the F&B departmentsAreas of ResponsibilityResponsilble for the day to dayoperation of the food & beverage deparment and all his sections, aboard the ship according to companys instructions as directed by the Hotel Director.Follow up on companys policies, rules, regulations and procedures.Responsible for the standards of service delivered to the passengers in the bars, dinning rooms, buffets and all other food & beverage outlets by F&B employees. He has to ensure the quality of services in accordance with the company standard.Ensure that all the F&B sections are organized, performed their duties and maintain their areas ans eqipment in a manner in compliance with the company policiy and instructions as directed by the Hotel Director.Approves all F&B requesitions so as to ensure that they are prepared properly and placed in a proper and timley manner in compliance with companys instructions.Ensure that all F&B areas are received and inspected in a timley manner and are in compliance with companys standards by checking for quality.Maintains the highest level of sanitation throughout all food and beverage areas as prescribed by USPH.Oversees the overall operation of the storerooms as per comapnys instruction, including but not limited to rotation, preparation, distributation and bookkeeping.Participates in the daily preparation of meal times scheduled of all F&B areas collaboration with the Cruise Director in Accordance with the companys instructions.Approves the indents for repairs of equipment prepared by his controller before submitting them to the chief Engineer and keeps an updated record of each request.Responsible for the final delivery of all F&B products in accordance with companys standards.Responsible for the overall implements, consumptions of all F&B polices and procedures pertain to employees, work manuals, sanitation requirements, consumptions, costs, qualities, menues, special parties and others.Maintain proper consumption levels as instructed by the company.Prepare proper forecast and reach desired revenues for all beverage outlets onboard.Sets an example for the entire F&B department by always displaying impeccable behavior.Maintain a smooth interaction beteen all his department heads at all time.Monitor the moral of all F&B employees and their realationship to each other, with the other departments.Assist those employees in the F&B department who are need, ensure that all cremembers in your department receive a complete familiarization and training for their positions when signing on.Creating a high level of moral within the F&B department, developing a good working realation with all others onboard departmens, trough cooperating and communication.To ensure all crew members withhin the department follow all the Masters rules and regulations.To ensure all crew members withhin the F&B departments are treated in a fair and unbiased fashion withpout exception.To coordinate all sign on and sign off procedures of crew members withhin the department with both shoreside and shipboard management, ensuring that proper following up and documentation of same is executed. Work hand in hand with the Crew Purser in that matter.Reviews and preparing performance evaluations of all his department heads as well as approving all evaluations submitted by his department heads for F&B employees as per companys instructions.To ensure that all crew members withhin the department are periodically evaluated (all 3 month).Maintening effective cost controll in all areas of the F&B department.Maintening open communication with the responsible operation shoreside and with the Hotel Director.Countersigning of all requesitions and purchase requests.Approves on a regular basis all overtime payments as prepared by his department heads and the comparing those figures to offical budgets.Approves all work schedule prepared by his department heads.Assits guests in any special request, including but not limited to parties, special functions, special diets.Perform other duties which are requested by the company.Ensuring close supervisioning for all services provided by the F&B Manager together with his management team, directly oversees the activities and maintenance of the following areas:-Main passenger dining rooms and storage areas-Main galleys and storage areas-Food and Beverage provision rooms and storage areas-Satellite food preperation areas (bakery, butcher)-Provision elevators-Hotel department messhalls-Deck and Engin department messhall-Officers messhall-Crew galleys, food preperation and storage areas-Indoor/outdoor food preparation pantries and galleys-All ship bar and passenger bars and lounges, pantries and storage areas-Outdoor pier beverage services-Passenger land tour, food services from ship-Cabin F & B servicesSupervision and TrainingControl that the crew in all your different departments is receiving continuously the companys trainings units.USPH trainingService trainingGenerel implementation of new standardsTraining of the personel behaviour in the hotelRepairsEnsure that the Chief Engineer is informed of all equpment malfunctions.Check daily the repair logbook on the Reception desk.Appearance/Personal HygieneThe appearance of the entire personnel on board the ship reflects the reputation and image of the company, therefore a great deal of emphasis is placed on a professional appearance.The Company expects you to maintain the highest standard of personal appearance.Have a clean neat personal appearance.Special attention to grooming, hygiene care and clean and proper uniforms and shoes.Hair must be well groomed, neat and not extend over the shirt collar and always be kept clean.A moustache is acceptable if kept neatly trimmed.Big Earrings and big necklages are not to be worn on duty and more than one moderate size ring is not acceptable.Smoking is not permitted while on duty.INSPECTION CHECKLISTINSPECTION CHECKLISTFOR GALLEY, STOREROOMS, HOUSEKEEPING PANTRIES AND SERVICE AREASPersonal safety Have any food handlers Infected burns, cuts, boils? Are food handlers wearing clean outer garments? Are food handlers free of body odors? Are food handlers' hands clean? Are food handlers wearing hats or caps? Are food handlers observed picking nose or pimples or scratching head or face? Are food handlers observed smoking or eating in food preparation or serving areas? Are fingernails of food handlers short and clean? Are instances of spitting in sinks, on floor, or in disposal area observed? Are food servers seen to cough in hands? Are foods handlers wearing rings (other thanplain band), dangling bracelets, wrist watches,etc., while preparing or handling food? Are Cooks' wiping cloths used to wipe off perspiration on face, used for no additional purpose? Have all employees been instructed on minimum sanitation and food protection requirements?Comments:................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................Food handling practices Is food, in pans or containers, on floor? Are perishable or potential hazardous foods being held at room temperature? Are fruits and vegetables thoroughly washed prior to preparation and serving? Are food warmers, steam tables and bain-marie used to reheat prepared food? Are frozen foods being properly thawed under refrigeration or under cold running water or cooked directly from frozen state? Are raw and cooked or ready to serve food being prepared on the same cutting board without washing and sanitizing the board between changed uses? Are hands being used to pick up rolls, bread, butter pats, ice or other food to be served? Are service staff handling place settings and serving food without washing hands after wiping tables and bussing soiled dishes? Is floor being swept while food is exposed, prepared, being served or when pax are eating?Raw food and ingredients: Is food inspected immediately upon receipt for spoilage or infestation? Is perishable food moved promptly to refrigerator? Are unattended perishable food deliveries left on dock? Are non food supplies checked for infestation? Are empty shipping containers and packing removed to disposal area promptly?Comments:................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................Dry Stores Is all food stored off the floor on shelves, racks, or platforms? Is the floor clean and free from spilling food? Are shelves high enough off the floor to permit cleaning underneath, or is area beneath shelf enclosed to preclude accumulation of soil? Are shelves away from wall to permit ventilation and discourage nesting of insects and rodents? Have empty cartons and trash been removed? Are canned goods removed from cartons for shelving to minimum extent practicable? Are food storage shelves clean and free of dust and debris? Are food supplies stored in a manner to insure first in first out use? Is storeroom free and clean of dampness? Are non food supplies stored separately from food stock? Are all toxic materials, including pesticides, conspicuously labelled and used from original containers only? Are pesticides separately stored in well-marked cabinet? Is there evidence of insects or rodents? Is there evidence of misuse or spillage of insecticides or rodenticides?Comments:................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................Refrigerator storages Are all refrigerators operating? Are refrigerators equipped with accurate thermometers? Are refrigerator maintaining potentially hazardous foods at temperatures of 45 degrees F or 72 degrees C or lower? Are refrigerators clean and free from mould and objectionable odors? Is all potentially hazardous food, not in actual preparation or hot holding, stored under refrigeration? Is all food being stored off the floor of walk-in refrigerators? Are foods stored on shelves spaced to provide for adequate air condition? Are panned raw or cooked foods, on shelves, covered to prevent contamination? Are cooked food such as ground meat, stew, dressing or gravy not stored in large quantity containers? Are foods stored in a manner to permit first in first out use? Are any spoiled foods present? Are raw foods stored separately from cooked food? Are shelves from food husks, leaves, wrappings or debris? Is traffic in and out of walk-in refrigerators excessive? Are any refrigerators overloaded? Are temperature logs kept daily?Comments:................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................Freezer storage Are freezer storage units operating? Do all boxes or cabinets have accurate thermometers? Are freezers storage units maintaining an interior temperature of zero degrees F / minus 23 degrees C minus 18 degrees C, or lower? Is there excessive traffic in and out of walk in freezer storage boxes? Is food stored ina manner to insure air circulation? Do cabinet walls or coils need defrosting? Is temperature log kept daily?Comments:................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................Ware-washing and storage Is there sufficient hot water to meet the ware washing requirements of the establishment? Are wash and rinse temperatures proper for the type of machine and ware being washed, being maintained? Is rinse temperature at least 170 degrees F - 76,6 degrees C being maintained for tableware and utensils (manual dishwashing)? Are dishes and utensils being prescribed and flushed prior to washing? Is detergent concentration being maintained at the necessary level for effective washing? Are separate workers assigned to remove and store clean tableware, or do ware-washing personnel wash hands between handling soiled tableware and sanitized ware? Is ware-washing equipment cleaned after each day use to remove chemicals, food particles, soil and debris.? Are jets and nozzles cleaned of food particles and other obstructions and contaminants? Are cleaned and sanitized wares and utensils stored off the floor and in a clean, dry location? Is improper towelling of tableware and utensils observed?Comments:................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................Employee facilities Are employees' facilities clean, dry and free fromodor? Is there sufficient soap, towels and tissue foremployees' needs? Is all sanitary equipment operational and in goodrepair? Are proper receptacles available for waste materials? Are these receptacles emptied frequently? Are soiled cook's aprons, whites and other soiled clothing left in the facilities? Is there evidence of rodents or insects in the facilities?Comments:................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................Food preparationandholding of temperatures Is food preparation area generally clean and freefrom accumulated debris? Are floor kitchen and other food preparation andservice areas clean and dry? Is food preparation equipment not in use, clean? Are utensils not in use clean, sanitized and stored in a manner which will protect them from contamination? Is preparation equipment cleaned and sanitized between changed use (this especially pertains to grinders, slicers, choppers, mixers and knives)? Are cleaning supplies and pesticides present inhis food preparation and service areas? Is unused equipment or utensils stored behind ranges, ovens, or in other floor spaces in the kitchen area? Is there evidence of rodents or insects in thekitchen or serving lines of the establishment? Are thermostats operating and accurate on rangesand deep fat fryers? Is hot-holding equipment maintaining food at orabove140 degrees F/60 degrees C?Dining room and service area Is dining area, including floor, tables and chairs,clean and dry? Is tableware clean and sanitized and stored in amanner to prevent splash and contamination? Are single-service items stored and dispensed in asanitary manner? Are single-service items disposed of after singleuse? Are clean and sanitary cloths used for wiping diningtables and chairs? Are silverware and serving utensils stored and presented in a manner to prevent contamination and to insure their being picked up by the handles?Comments:Entry and exit areas Are entrances clear of trash and debris? Are doors tight fitting to prevent entry ofinsects and rodents? Is there any evidence of rat holes?Comments:Storage rooms for supplies and equipment Are storage facilities for supplies and equipment clean, dry and free of trash and debris? Are storage facilities free of empty cartons and wrappings which might provide nesting for rodents? Are supplies stored in a neat and orderly manner? Are supplies stored off the floor and away from walls to permit access for cleaning and to prevent harbourage of rodents and roaches? Is perishable or unpacked food present? Are containers of pesticides not in marked cabinet present? Is there evidence of rodents or insects?Comments:Garbage/Trash storageanddisposal areas Is area generally clean and orderly? Is floor, platform or ground surface free fromspilled particles of food? Is area free from objectionable odor? Are grease and other liquid spillage on floor, Platform or ground surface? Are spilled food particles and litter present in front of incinerator? Are trash and garbage containers clean on the outside? Are can liners in use, and is all garbage containers closed with tight fitting covers? Is trash confined in orderly fashion or in suitable containers? Is there an accumulation of trash? Has trash accumulated in corners, under stairsor platforms? Are empty garbage and refuse containers washedprior to being returned for use? Is mop water properly disposed of?Comments:Department HeadSignature:.............................Food & Beverage ManagerSignature:Date:00

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