ITIL Foundation Certification Details

ITIL Foundation

• ITIL is the most widely accepted approach to IT service management in the world. ITIL provides a cohesive set of best practice, drawn from the public and private sectors internationally.

• The Foundation Level is the entry level qualification which offers candidates a general awareness of the key elements, concepts and terminology used in the ITIL Service Lifecycle, including the linkages between Lifecycle stages, the processes used and their contribution to Service Management practices.

This qualification is primarily aimed towards:• Those who require a basic understanding of the ITIL

framework;

• Those who need understanding of how ITIL can be used to enhance the quality of IT service management within an organization;

• IT professionals or others working within an organization that has adopted and adapted ITIL who need to be informed about, or contribute to an ongoing service improvement programme.

ITIL Foundation Learning Objectives

• Service management as a practice (comprehension)

• The ITIL service lifecycle (comprehension)

• Generic concepts and definitions (awareness)

• Key principles and models (comprehension)

• Selected processes (awareness)

• Selected functions (awareness)

• Selected roles (awareness)• Technology & architecture

(awareness)• Competence and training

(awareness)

Candidates can expect to gain knowledge and understanding in the following upon successful components related to this certification.

Exam Format• Multiple choice

• 40 questions per paper

• 26 marks required to pass (out of 40 available) - 65%

• 60 minutes duration

• Closed book.

WizIQ- The online ITIL Foundation Training & Certification provider

WizIQ is the leading online virtual classroom platform.

WizIQ Virtual Classroom is the state-of-the-art technology revolution to conduct online classes via LIVE whiteboard/ document sharing, 2-way audio, video and text chat and screen sharing and more.

Benefits of getting enrolled with WizIQ ITIL Foundation exam-prep handbook.

16 Hours of LIVE interactive classes on Virtual Classroom.

Mock tests, detailed discussion on the ITIL Foundation exam.

16 PDUs Certificate.

Learning aids: e-copies of study material will be shared.

ITIL Foundation examination fee is inlcuded in the course fee.

Call us on:+91-0172-

5032409

Mail us on: courses@wiziq.com

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