itil ppo certification

PASS Passing Score: Your Score: Grade: PASS EXAM SUMMARY FOR Dawn Pangcoy CANDIDATE ID: 100352368 EXAM DETAILS Date: Exam Name: ITIL® Intermediate certificate in IT Planning,Protection and Optimization Score: Result: Topic Name Your Score Demand Management (Strategy management, Patterns of business activity, Service packages and SLPs.) 20.0% Capacity management (Challenges and risks.) 60.0% Capacity Management (Monitoring, Threshold management and control.) 100.0% Planning, Protection and Optimization Roles and Responsibilities (IT service continuity management, capacity management and availability management roles and responsibilities) 100.0% IT Service Continuity Management (Invocation of the ITSCM plan and return to normal operation.) 20.0% Availability Management (Proactive activities of Availability Management.) 100.0% Information Security Management (ISM purpose and scope, ISM inputs and outputs.z0 100.0% Capacity Management (Critical success factors and key performance indicators.) 100.0% 4/29/16 12:07 AM 30/40(75.0%) 70% 75.0%

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PASS

Passing Score: Your Score: Grade: PASS

EXAM SUMMARY FOR Dawn Pangcoy

CANDIDATE ID: 100352368

EXAM DETAILS

Date:

Exam Name: ITIL® Intermediate certificate in ITPlanning,Protection and Optimization

Score:

Result:

Topic Name Your Score

Demand Management (Strategy management, Patterns of business activity, Service packages andSLPs.)

20.0%

Capacity management (Challenges and risks.) 60.0%

Capacity Management (Monitoring, Threshold management and control.) 100.0%

Planning, Protection and Optimization Roles and Responsibilities (IT service continuitymanagement, capacity management and availability management roles and responsibilities)

100.0%

IT Service Continuity Management (Invocation of the ITSCM plan and return to normal operation.) 20.0%

Availability Management (Proactive activities of Availability Management.) 100.0%

Information Security Management (ISM purpose and scope, ISM inputs and outputs.z0 100.0%

Capacity Management (Critical success factors and key performance indicators.) 100.0%

4/29/16 12:07 AM 30/40(75.0%)

70% 75.0%