IT and Business Alignment - Mapping the Physical, Virtual and Business Worlds

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This session will cover integration to PlateSpin Recon for the virtualized environment, integration collecting the physical environment and business data integration into a single view aligning the virtual, physical and business world. This discussion will focus on the methods, mechanics and best practices of federating these data sources into a view, such as a configuration management database (CMDB) as an example, by which to take action. It is intended to cover the technical aspects of the integration capabilities to various database sources marrying application data to the infrastructure providing near real-time views of data from it's source versus solutions that extract, translate and load data into a common repository that now must be maintained. The Novell BSM solution accesses the data in near real-time from the trusted management source providing the most accurate, view of federated data turning it into actionable information.

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  • 1. IT and Business Alignment Mapping Physical, Virtual and Business Worlds Complexity Presented Simply, Aligned to Business Tobin IsenbergPhil Schwartz Director Product Management Technical Sales Specialist tisenberg@novell.compschwartz@novell.com

2. OverviewWhat Is BSM?ArchitectureService ModelingVisualization 2 Novell, Inc. All rights reserved. 3. Common ConcernsHow are my services? How do I reduce downtime? How do I analyze change impact? How do I ensure compliance?End-to-EndConfiguration ManagementManagement AvailabilityPerformance CMSServiceMappingService Levels CMDB3 Novell, Inc. All rights reserved. 4. Novell Data Center Solutions 4 Novell, Inc. All rights reserved. 5. Data Center Business Service Management Business Service Management Enables IT to provide a service view of the infrastructure aligned to the business measuring real-time operations, while providing control over the infrastructure. Operating Controlling 5 Novell, Inc. All rights reserved. 6. Data Center Business Service Management/Overview - How Does it Work?Visualize Browser Based Java-based Web 2.0 ClientEnd-to-End ManagementDashboards Configuration ManagementEnd-to-end ManagementConfiguration Management Novell BusinessNovell Business Novell BusinessModel and AnalyzeNovell Service Manager Service Level Manager myCMDBCMDB360 Intelligent Service ModelData CenterOrder ProcessingData Base Web ServicesLAN Business MetricsGenerated RevenueInventoryTransaction Volume FederationIntegrateManagement PerformanceManagement ProblemVirtual Data Release Configuration 3rd Party CMDBTrans Value TechnologyTrans VolumeTrans Value Discovery Open Source Incident Change AssetMetrics Facility Trans Volume 6 Novell, Inc. All rights reserved. 7. Alignment Organizing and Federating Data Out of the box configurable adapters to commonly used products (helpdesk, management systems, etc). Drag and drop configurable integrations with common databases (SQL, Sybase, Oracle, etc).Why does this matter? BSM End to end management requires tight integrations in order to correlate critical alarms to service offerings. CMDB Requires tight integrations to maintain CI's in an automated manner.7 Novell, Inc. All rights reserved. 8. Alignment Visualizing the Services DashboardsConfiguration Operations 8 Novell, Inc. All rights reserved. 9. Demonstration Summary Adapters Adapters and Recon Adapter Overview Database - How to pull data out of databases Reconciliation - Automated reconciliation 9 Novell, Inc. All rights reserved. 10. Let's Put It All TogetherDemonstration Questions and Answers 10 Novell, Inc. All rights reserved. 11. Unpublished Work of Novell, Inc. All Rights Reserved. This work is an unpublished work and contains confidential, proprietary, and trade secret information of Novell, Inc. Access to this work is restricted to Novell employees who have a need to know to perform tasks within the scope of their assignments. No part of this work may be practiced, performed, copied, distributed, revised, modified, translated, abridged, condensed, expanded, collected, or adapted without the prior written consent of Novell, Inc. Any use or exploitation of this work without authorization could subject the perpetrator to criminal and civil liability. General Disclaimer This document is not to be construed as a promise by any participating company to develop, deliver, or market a product. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. Novell, Inc. makes no representations or warranties with respect to the contents of this document, and specifically disclaims any express or implied warranties of merchantability or fitness for any particular purpose. The development, release, and timing of features or functionality described for Novell products remains at the sole discretion of Novell. Further, Novell, Inc. reserves the right to revise this document and to make changes to its content, at any time, without obligation to notify any person or entity of such revisions or changes. All Novell marks referenced in this presentation are trademarks or registered trademarks of Novell, Inc. in the United States and other countries. All third-party trademarks are the property of their respective owners.