iosh effective safety coach and mentor - brochure
TRANSCRIPT
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The Effective Safety Coach and Mentor
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Course Tutors—About Us
Rob
Shore
Simon
Taylor
Career overview
Rob is a Safety Coach and Consultant helping
organisations develop their leadership teams and
safety professionals. Prior to that, over a 17 year
period he worked in operational and safety
positions with a global organisation involved in
mining and manufacturing.
Simon runs his own executive coaching practice.
Prior to that, over a 28 year career, he has held
Managing Director positions in mining, quarrying,
manufacturing and engineering both in the UK and
internationally.
Why we have put together this course
The Safety Professional’s perspective – We
spend much of our lives thinking about and
working on competence; whether that’s our own,
our colleagues’ or line managers’. Everybody
remembers that; ‘Competence is the combination
of knowledge, skills, experience… ‘ but forget the
fourth bit ‘…and other qualities’.
Where I see most progress on safety is where
those other qualities are well represented. They
include the abilities to influence line management,
to see the bigger business picture, and to be able
to reflect and adapt in different situations.
All the business leaders I have supported, from
highly positive to highly negative, were a challenge
in their own way. The key to success was being
able to adapt my approach to support and
challenge each of them.
The Managing Director’s perspective – The mix
of characters I met around boardroom tables
and in executive meetings, all had different
approaches to safety. At best, when everybody
was engaged with safety, you still had to find
agreement on the way forward. At worst, when
there wasn’t engagement from everybody,
progress slowed and it was frustrating for me and
for the safety team supporting us.
I found that the key to overcoming these
challenges was to properly understand the peo-
ple involved, by digging deeper to find what really
made them tick. Having an ability to challenge and
support colleagues with well judged coaching and
mentoring underpinned this.
Continuing to rely on telling and instructing only
won’t get you to your goal of zero harm. If you
carry on doing the same things you will get the
same result.
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Sound Familiar?
All of our safety systems and procedures are in place and working well,
But we are still experiencing incidents and are not sure what to do differently
None of our line managers is actively negative about safety. But with so much
else going on in the business they are not doing what they need to do on safety
My team of safety advisors is good. In fact they were integral in the business’s
safety improvement over the last 5 years. It’s just that their interpersonal skills
are not up to the current challenges we face
I know what we need to do to bridge the final gap from good safety to great
safety management. It’s just that I can’t find a way to get all the business leaders
to consistently work with me on it
All of our line managers have different characters. They all have their own
particular ways of avoiding what they need to do on safety
We have now done so much ’telling and ‘instructing’ on safety that it is having a
negative effect. We now need the management and workforce to find their own
motivation to keep the momentum on safety
Because middle and senior management’s behaviour towards safety seems
unengaged and inconsistent, so is the rest of the workforce
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Competent
Person?
The competence that health and safety
professionals should possess when
advising organisations is clearly defined.
The Health and Safety Executive in the
UK states that this is made up of 4
elements (see opposite).
Many safety professionals have the
knowledge and skill from training
programmes. Experience is developed
throughout their working career.
The difficult element is ‘other qualities’.
In our experience this is the most critical,
but elusive, factor in reaching safety
excellence and then staying there.
How do you influence key decision
makers to engage and make
commitments on safety?
Specific training has never really
addressed this issue, until now.
Knowledge
Skill
Experience
Other qualities
Definition of Competence
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How this
translates into
better safety
We believe that safety should be led by
the people who lead the business.
If the interaction with these individuals
is regular, planned and also includes
those other qualities, you will see a
dramatic change in safety performance
We have experienced how this
relationship can really work to deliver
results.
Through this course we share
our experiences and set challenging
exercises in relation to what you will
experience in your efforts to reduce
workplace injuries.
Influences well
Challenges effectively
Understands the business context
Seeks to understand
before being understood
The Other Qualities
Listens, reflects and
adapts
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The Course Example Characters
The Politician
The Yes Men
The Headless Chicken
The Optimist
The course is carried out over two full days
and includes sessions on the following :-
Introduction to coaching and mentoring
‘Getting Buy-In’
Reasons for change; ‘The Triggers’
Planning for different leadership styles
(some of the characters are to the right)
Questioning and listening
Using reflection in coaching
Mentoring approaches
Tools to assist engagement
Getting commitment to measurable
safety performance
The course is interactive and has four
exercises to keep it practical.
There are two elements to the course
assessment:
Multiple-choice
An observed coaching meeting
Delegates will take away:
An IOSH certificate on successful
completion of the course assessments
A 70 page detailed course handbook
The personalities you meet as you go
through your career are part of the
challenge of the role.
There are certain characters you may
meet; through our course we will help get
the best out of these relationships
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Is this for me?
Safety professionals who wish to enhance their interpersonal skills
to influence others and challenge ways of thinking
Line Management who need to develop skills to challenge
their team to improve their general performance
Support staff who work closely key with line management in relation to
business risks
Who should attend
If any of what we have said rings true, we would be very happy to discuss that with you.
For a no-obligation discussion please contact +44 (0) 7831 100048 or
mail us at [email protected]
Interested?
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Contact Us
Effectivesafetycoach.com
linkedin.com/company/safety-coaching
@safetycoaching
+44 (0)7831 100048
in