Introduction to training

Prepared By

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Manu Melwin JoyAssistant Professor

Ilahia School of Management Studies

Kerala, India.Phone – 9744551114

Mail – manu_melwinjoy@yahoo.com

What is Training?

• “Training is learning that is provided

in order to improve performance on the

present job. ”

- Dr. Leonard Nadler

• “The purpose of any training program

is to deliver results. People must be

more effective after the training than

they were before. ” - Mr. Bob Pike

Training - Definition

• Training is a systematic process through which an organization’s human resources gain knowledge and develop skills by instruction and practical activities that result in improved corporate performance.

Need for Training• helps new recruits to perform assigned

tasks effectively.• helps existing employees to prepare for

higher level jobs.• enables existing employees to keep in

touch with latest developments.• permits employees to cope with changes

brought in by frequent transfers.• makes employees more versatile, mobile,

flexible and useful to the organization.• bridges the gap what the employee has

and what the job demands allows an employee to gain acceptance from peer groups readily.

Importance of training• Maintains qualified products /

services.• Achieves high service standards.• Provides information for new

comers.• Refreshes memory of old employees.• Achieves learning about new things;

technology, products / service delivery.

• Reduces mistakes - minimizing costs.• Opportunity for staff to feedback /

suggest improvements.• Improves communication &

relationships - better teamwork.

Importance of training

• In 2008, training budgets for US companies with 100 or more employees totaled just over $ 56 billion.

• According to NASSCOM (National Association of Software and Services Companies), the corporate training market is expected to reach Rs 6 billion.

Objectives of training• Individual Objectives – help employees

in achieving their personal goals, which in turn, enhances the individual contribution to an organization.

• Organizational Objectives – assist the organization with its primary objective by bringing individual effectiveness.

• Functional Objectives – maintain the department’s contribution at a level suitable to the organization’s needs.

• Societal Objectives – ensure that an organization is ethically and socially responsible to the needs and challenges of the society.

Rationale of Training

• Improve employee skills• Attract, motivate, and

retain talented employees• Allows any organization to

gain a competitive advantage

• For better financial performance