intervistas aviation intelligence report february 2014

2014

IN THIS ISSUE:PAGE 3

Feature ArticlesPAGE 5

Regional ReportsPAGE 10

Aviation NewsPAGE 14

Traffic UpdatesPAGE 19

InterVISTAS News

FEBRUARY

Deborah MeehanPresident and CEO

InterVISTAS Consulting Group

Rik KrabbendamManaging Director

NACO

Vic PrinsDirector, Business Line Aviation

Royal HaskoningDHV

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This month, Paul Ouimet discusses growth in the tourism industry and the shift in the top destinations as well as in origin regions of visitors over the last decade. Marcus Lam examines the customer recovery strategies used by airlines when flights are delayed, in light of the recent weather disruptions in the U.S.

We have expanded our Aviation Data section to include David Dague’s analysis on worldwide scheduled capacity data for the month of February 2014.

Our Regional Reports include:

■ Steve Martin examines the pilot program for unmanned aircraft systems (UAS) in the U.S.

■ Ian Kincaid updates us on the latest development in the European Emissions Trading Scheme.

■ Kenneth Currie discusses Brazil’s intent to allow its private-run airports to receive commercial passenger flights.

■ Debra Ward provides us with the latest news in the Canadian aviation and travel sectors.

■ Doris Mak introduces us to the new green routes in the Asia-Pacific region, a part of the ASPIRE initiative.

We hope you enjoy this edition of AIR.

Best Regards,

HELLO AND WELCOME TO THE FEBRUARY 2014 EDITION OF THE AVIATION INTELLIGENCE REPORT.

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Paul OuimetExecutive Vice President

SHIFTING TOURISM MARKETSLast month, InterVISTAS was asked to lead a team preparing a new Futures study called “Destination Next: A Strategic Roadmap for the Next Generation of Global Destination Marketing”. The study is being sponsored by Destination Marketing Association International (DMAI) which has over 600 tourism organization members in 16 countries.

One of the deliverables is to identify key trends affecting tourism during the next five years.The tourism industry continues to be a growth industry, showing a 10-year annual growth rate of 4.1%. International visitor arrivals have grown to over 1.09 billion per year. Source MarketsOne major trend is shifting regional markets. Various world regions are experiencing dramatically different economic growth rates. As income levels rise in many countries, they are generating many more visitors travelling to international destinations.

In just a decade, the Asia-Pacific region has increased its share as a source for tourists from 19% to 23%, taking market share from Europe. Africa and the Middle East have also grown

slightly, from 2% each to 3% each in the same time period.

The reality today is that there are many more countries that are generating overnight visitors than was the case 10-15 years ago.

DestinationsSimilar to the source markets, Asia-Pacific has grown as a destination as well. Along with modest growth in Africa and the Middle East, these three regions have been taking market share from both Europe and North America.

There are more countries now competing for overnight visitors than ever before. New destinations are emerging; Turkey, Russia and Malaysia have entered the top 10 destination

countries list, beating Canada, Mexico and Austria.

These trends are having a significant impact on the tourism and aviation industries:

■ DMOs are facing a key strategic decision about whether to “go after these new, emerging markets for new visitors” or “to hold on to existing markets”.

■ The aviation industry is under pressure to provide improved access and service to a growing number of routes and destinations.

We will keep readers advised of other key findings of this exciting Destination Next project.

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THE ART OF CUSTOMER RECOVERY FOR AIRLINES

Marcus LamDirector, Network Design and

Financial PlanningThe current winter season has not been kind to the airline industry as carriers continue to battle severe weather events and challenging operational conditions. According to masFlight, an aviation data analysis firm based in Bethesda MD, U.S. carriers cancelled 49,000 flights in January 2014, while delaying another 300,000 flights in the same month. February 13th was the worst day of this winter season thus far with over 7,500 flight cancellations, higher than the 7,400 cancellations due to Hurricane Sandy on October 29, 2012. In total, from December 1st through to February 28th 2014, the cancellations totaled 108,600, nearly double the average of previous winters. As on-time performance is heavily affected by factors outside of the airlines’ control (such as weather and air traffic control delays), customer recovery plays a big role in the daily operations of an airline. Customer recovery refers to the procedures in re-accommodating a passenger in the event of a flight delay or disruption. Even a light snowfall at a hub airport can lead to delays that cause havoc for an airline with a complex network. Take the following example: an afternoon rainstorm is developing and has caused low visibility over a large hub airport. Due to the reduced visibility, the airport has placed a heavy restriction on the number planes that can land and take off; this causes planes for the hub airline to be displaced all over the country. Planes and crew members are restricted from returning to the hub city, stranded at various regional airports in the area.

As with every irregular operation, no pre-written manual or mathematical formula can devise the most optimal customer recovery plan for every situation. Effective customer

recovery strategies begin with proper staffing and procedures at the operational core of every airline – the operations control center or OCC. The OCC is often referred to as the heartbeat of an airline; the staff keeps constant monitor and communication with pilots on all flights, day and night. In the event of irregular operations, the airline’s OCC team is responsible to maintain a safe operation while minimizing disruptions to the passengers and their journeys.

In our example, the airline can cancel the rest of the day’s departures or wait until the weather improves, in which case the airline will need to make an artificial “guess” on the length of the delay affecting its departing flights. This decision cannot be made lightly as there will be a multitude of cascading effects on the airline’s operations for the days ahead – will the crews arriving back at the hub airport still have enough hours in their duty day to perform the afternoon’s flights? If the airline decides to cancel flights, how many to cancel – all flights? All but international flights? All but fully booked flights? All but the last flight of the day to that destination? At what time should the airline decide to cancel the flights – wait for 30 minutes and see if the weather situation improves? Wait 60 minutes? 2 hours? How do the canceled flights this afternoon affect tomorrow morning’s operations? Are competitors canceling operations as well? While it may be more advantageous to cancel today’s flights as soon as possible to avoid passenger congestion at the airport, how will this affect tomorrow’s operations?

Depending on the size and scope of an airline, there are various strategies that the control center can put in place to ensure effective customer recovery during flight disruptions. Airlines may staff revenue management and

network planning personnel at their OCC; they provide a key commercial perspective when the airline is trying to minimize disruptions to passenger journeys. Airlines may choose to be proactive in canceling flights that are known to be troublesome in advance. For example, if the airline has hourly “shuttle” departures on a certain route, it may choose to cancel every second departure; that way, passengers can still reach their destinations without long delays and extra aircraft are made available to fly other missions. Airlines may also staff extra call center and IT personnel directly at the OCC – so that passengers can be kept informed of the latest developments when they make alternative arrangements online or via the call center. As always, it is critical for the OCC staff to be in constant contact with the airport station managers, so that latest customer recovery strategies are communicated with customer-facing personnel at the affected airports.

In the end, it is not always the airline with the most staff or the most backup aircraft that will best execute their customer recovery strategy in every situation. Passengers displaced due to weather or events outside the airline’s control will continue to be a reality in the airline industry. In these situations, the customer recovery function at an airline is more of an artistic discipline rather than a science – you won’t be able to satisfy everyone’s desires and there is no one single correct solution to every flight disruption. Airlines need to remain nimble, be proactive in assessing the disruptive force (severe weather, maintenance issues, crew shortages, etc...), and have the ability to swiftly empower a cross-functional team (composed of not just operational staff, but also commercial personnel) to assist the OCC in executing the customer recovery plan in a timely manner.


Steve MartinSenior Vice President

Washington D.C.

UNITED STATES REPORT

One Step Closer with Unmanned Aircraft Systems: FAA Announces Pilot Sites Since the early 1990s, unmanned aircraft systems (UAS) have operated on a limited basis in the National Airspace System (NAS). Until recently, UAS mainly supported public operations, such as military and border security operations. The list of potential uses is now rapidly expanding to encompass a broad range of other activities, including aerial photography, surveying land and crops, communications and broadcast, monitoring forest fires and environmental conditions, protecting critical infrastructures, and new commercial applications. A UAS is more than just an aircraft operating without a pilot on board. It is an unmanned aircraft and its associated elements related to safe operations, which may include control stations (ground, ship, or air-based), control links, support equipment, payloads, flight termination systems, and launch/recovery equipment.

In December, the FAA selected six test site operators that will allow the agency to develop research findings and operational experiences to help ensure the safe integration of UAS into the NAS. The outcomes from these test sites will not allow operators to gain immediate access to the national airspace system for commercial and civil purposes. However, the experiences gained from these test sites will help the FAA answer key research questions such as solutions for “sense and avoid,” command and control, ground control station standards and human factors, airworthiness, lost link procedures and the interface with the air traffic control system. This data will help the

FAA to develop regulations and operational procedures for future commercial and civil use of the NAS.

The Test Sites: Who, What, and WhereThe following were selected to operate the UAS test sites:

■ University of Alaska. The University of Alaska proposal contained a diverse set of test site range locations in seven climatic zones as well as geographic diversity with test site range locations in Hawaii and Oregon. The research plan includes the development of a set of standards for unmanned aircraft categories, state monitoring and navigation. Alaska also plans to work on safety standards for UAS operations.

■ State of Nevada. Nevada’s project objectives concentrate on UAS standards and operations as well as operator standards and certification requirements. The research will also include a concentrated look at how air traffic control procedures will evolve with the introduction of UAS into the civil environment and how these aircraft will be integrated with NextGen.

■ New York’s Griffiss International Airport. Griffiss International plans to work on developing test and evaluation as well as verification and validation processes under FAA safety oversight. They also plan to focus research on sense and avoid capabilities for UAS and its sites will aid in researching the complexities of integrating UAS into the congested northeast airspace.

■ North Dakota Department of Commerce. North Dakota plans to develop UAS

airworthiness essential data and validate high reliability link technology. They will also conduct human factors research. North Dakota’s application was the only one to offer a test range in the Temperate (continental) climate zone and included a variety of different airspace which will benefit multiple users.

■ Texas A&M University – Corpus Christi. Texas A&M plans to develop system safety requirements for UAS vehicles and operations with a goal of protocols and procedures for airworthiness testing.

■ Virginia Polytechnic Institute and State University (Virginia Tech). Virginia Tech plans to conduct UAS failure mode testing and identify and evaluate operational and technical risks areas. This proposal includes test site range locations in both Virginia and New Jersey.

Each test site operator will manage the use and scheduling of the test site in a way that will give access to parties interested in using the site. The FAA’s role is to ensure that each operator sets up a safe testing environment and to provide oversight that ensures each site operates under strict safety standards. Test site operations may continue until February 13, 2017.

InterVISTAS is working with the Reno-Tahoe Airport Authority and State of Nevada on the launch of its UAS pilot, and how those operations can be coordinated with and encouraged by the Reno Stead Airport.

Regional Reports

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Kenneith CurrieExecutive Vice President, Finance and Privatization

San Francisco

Judicial Parrying Between GAP and Grupo Mexico ContinuesGrupo Mexico, operator of copper mines in Mexico, Peru, and the United States as well as cargo train lines across Mexico, has won the most recent verdict in a legal battle for the ability to acquire additional shares of Grupo Aeroportuario del Pacifico (“GAP”), operator of twelve airports including ones in the Pacific resorts of Puerto Vallarta and Los Cabos.

GAP obtained an injunction almost a year ago to stop Grupo Mexico from accumulating GAP shares. The airport operator sought the injunction to safeguard its internal bylaws, which prohibit non-controlling shareholders from holding a stake bigger than ten percent. Grupo Mexico had sued the airport operator to change the rules and launched an offer to acquire more GAP shares, and it retains a 29.6 percent stake in GAP.

On Thursday, 17 January, a judge had lifted the restriction on trading GAP shares. GAP said that it will appeal the judge’s decision, and contends that because it is appealing the judge’s decision to lift the trading restrictions, brokers cannot return to buying its shares on behalf of Grupo Mexico.

Grupo Mexico has not been clear about whether it wanted to buy all of GAP or just increase its stake.

Brazil Intends to Authorize New Commercial Airports Constructed by the Private SectorBrazilian Civil Aviation Secretary Wellington Moreira Franco said that the government intends to overturn regulations that prevent most airports operated by the private sector from receiving commercial passenger flights. The change would allow companies to build new commercial airports from scratch, which could help ease severe overcrowding at Brazil’s existing airports that struggle to keep up with a doubling of passenger traffic during the last decade.

The change could represent a challenge to Brazilian and foreign companies that agreed to pay nearly $20 billion to acquire concessions to airports in Sao Paulo, Belo Horizonte, Brasilia, and Rio de Janeiro. However, the government never guaranteed the concessionaires that they would not face new competitors, according to the concession contracts.

Government officials have said changes like the ones to airport rules seek to improve bottlenecks for consumers, and that contracts with existing private airport operators will be rigorously respected. The proceeds the Brazilian government receives for the authorization of new greenfield airport projects would be used to finance over $100 billion in highway, road, port, and rail projects, and to add momentum to the economy.

The airports that could be most impacted the by new greenfield airports in the medium term are Guarulhos and Viracopos, both located near the country’s most populated city, Sao Paulo. Brazilian construction firms Camargo Correa and Andrade Gutierrez plan to build a new airport in Caieiras, located about 40 km (25 miles) from Sao Paulo, which experts say could take away demand from both Guarulhos and Viracopos. Guarulhos is operated by Brazil’s Invepar and South Africa’s ACSA. A consortium made up by Brazil’s Triunfo Participacoes , UTC Participacoes and France’s Egis Airport Operation runs Viracopos.

LATIN AMERICA REPORT

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Regional Reports

Ian KincaidVice President,

Economic AnalysisLondon

The Association of European Airlines (AEA) looks to Europe to compromise on Emissions Trading Scheme (ETS)On January 21st, the Transport and Tourism Committee of the European Parliament (TRAN) voted, with a majority, in favor of a movement to provide a compromise on the aviation ETS. The proposal lessens the scope of ETS originally agreed upon by ICAO by restricting the scheme to flights only operating within EU airspace. The AEA immediately backed the vote, and now must lean on the Parliament’s Industry and Energy Committee (ITRE) and the lead Environment, Public Health and Food Safety Committee (ENVI) to follow in the footsteps of TRAN.

European airlines are concerned that retaliatory measures could be taken by third countries if the scope of the ETS isn’t reduced. The vote by the TRAN committee demonstrates their understanding of this; however, the committee also understood and provided support for the ICAO approach. Athar Husain Khan, AEA’s CEO, suggests “The aviation ETS must not hamper the progress at ICAO towards a global agreement on reducing emissions from international aviation.”

During the fall of last year, the International Civil Aviation Organization (ICAO) agreed on guidelines to provide a global market-based measure for carbon emissions reduction. The

EU facilitated the agreement by deciding to exclude international flights from the ETS in 2012.

Gatwick announces a new noise mitigation schemeOn February 4th, Gatwick announced one of the most innovative noise insulation schemes in Europe. Highlights of the announcement include the following points: ■ Noise boundary increased by 15km on

each end of the runway; ■ Number of homes eligible have increased

by over 40%; ■ Gatwick notes that the community must

come first; and ■ Gatwick challenges Heathrow to

match the scheme on the same day that Heathrow begins its community consultation.

This move significantly expands on the airport’s current scheme, with coverage extending to over 1,000 additional houses in Kent, Sussex and Surrey. These homes will now be able to apply for a £3,000 credit towards double glazing for windows and

EUROPE REPORT

doors, as well as additional loft insulation. The boundary line of the new scheme has increased with the reduction in noise from 66 Leq (Equivalent Continuous Noise Level) to 60 Leq as a baseline. Additionally, its boundary line has been drawn to make sure that communities and entire roads are included.

Dr. Ian Flindell, an independent noise expert, comments on the scheme saying: “Extending the boundaries of Gatwick’s new noise insulation scheme to include more people at lower sound levels is a very innovative departure from existing practice, and demonstrates a huge commitment to the surrounding community. It appears to be among the most generous of similar schemes I have seen across other European airports and possibly worldwide. Aircraft noise can be a very serious issue for many people living near airports, and anything that the airport can do to mitigate this problem is entirely worthwhile.”

The new noise protection scheme is expected to start in April 2014.


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Debra WardExecutive Consultant

Ottawa

Canada and Mexico ratify Air Service AgreementPrime Minister Stephen Harper and Enrique Peña Nieto, President of Mexico, signed an expanded Air Transport Agreement. Reached in 2011, this newly-ratified agreement will provide an open framework for direct flights between Canada and Mexico, thereby allowing any number of airlines from both countries to offer more services between any Canadian and Mexican cities. The agreement will also provide greater flexibility to adjust prices according to market conditions, and modernize safety and security provisions.

Canada, the U.S. and Mexico announce new transportation commitmentsThe Canada/Mexico ASA was only one of several transportation commitments made at the February “Three Amigos” Summit. Also announced was the 2014 establishment of a North American Trusted Traveller Program, and the development of a North American Transportation Plan, beginning with a regional freight plan. Airlines work to mitigate impact of falling loonieThe tumbling Canadian dollar has pushed both Air Canada and WestJet to raise ticket prices and consider other actions to offset the impact. WestJet is eyeing checked baggage fees for the first time and Air Canada promises “new revenue-enhancing initiatives”. These measures follow on the heels of a record profit of $268.7 million (up 11% from 2012) for WestJet and Air Canada’s report of 2013 being the company’s best full-year financial performance. Both airlines are in the midst of

significant capital expenditures and expanded services but have seen recent stock prices tumble on the uncertainty in emerging economies, the weak dollar and extreme winter weather.

Canada adopts multiple entry visasIn a move welcomed by Canada’s tourism industry, visitors to Canada will automatically be considered for a multiple-entry visa. Effective as of February 6, 2014 multiple-entry visas allow qualified visitors to come and go from Canada for six months at a time for up to 10 years without having to reapply each time.

The fee for the temporary resident visa (TRV) program will be reduced from $150 to $100 for the processing of either a single- or multiple-entry visa.

“Connecting America” tourism program will push for federal funding in 2015 budgetAn industry-sponsored proposal to reinvigorate tourism marketing in the U.S. will aim its sights at the 2015 budget. The program, which would see federal funding matched by the private sector and provincial/municipal jurisdictions, would re-launch the

Canada brand in the U.S. market and leverage existing air connections serving direct or one-hop city pairs. Created by the Canadian Tourism Commission and the Tourism Industry Association of Canada, Connecting America would help stem the 13-year decline in U.S. visitations and significantly boost Canada’s competitive position internationally.

CANADA REPORT


Regional Reports

Doris MakDirector, Special Projects

Vancouver

New ‘Green’ Routes Introduced in the Asia-Pacific RegionSeven additional green routes have been introduced in the Asia-Pacific region, which have been validated and formed as part of the Asia and South Pacific Initiative to Reduce Emissions (ASPIRE). The daily routes are IATA-certified, as the operations are to use best-practice procedures to minimize environmental impacts.

The development of these routes was provided by New Zealand’s air navigation services provider, Airways New Zealand. The routes, which form a part of the country’s commitment to reduce the region’s aviation environmental impacts, are provided below:

■ Auckland-Singapore return; ■ Christchurch-Singapore return; ■ Los-Angeles-Auckland return; and ■ San Francisco-Auckland.

Airways is an ASPIRE founding member and collaborates with several other partners to minimize the environmental impact of flights by generating ideas that lead to enhanced environmental standards. Ed Sims, Airways CEO, notes “Our airline partners Air New Zealand and Singapore Airlines played a significant role in the development of these new ‘green’ routes. We’re proud to be able to deliver to them gate-to-gate environmental best practice on the routes – in terms of air traffic control, reducing emissions and enabling fuel savings.”

A total of eight daily ASPIRE city pairs have been introduced since the program started early 2008.

India will lift its ban on Airbus A380 aircraftThe end of January marked India’s decision to lift the existing ban of A380 aircraft into the country. The move was made after the Aviation Ministry consulted with industry regulator Directorate General of Civil Aviation (DGCA), the Airports Authority of India and Air India. This move will provide international carriers access to four cities including: New Delhi, Mumbai, Bangalore and Hyderabad. These airports will benefit from the move by receiving increased passengers, and therefore larger revenues. Several airlines including Emirates, Lufthansa and Singapore Airlines have demonstrated interest in flying the A380 into the country. Emirates, the A380’s largest customer, noted that they “look forward to serving Indian travelers with our flagship aircraft in the near future.”

Previous rules stipulated that no carrier could operate anything larger than Boeing’s 747, due to concerns that passengers may opt against using the state-run Air India. These concerns were further amplified as India is currently enduring some of the highest fuel prices in the region, and also faces an

ASIA-PACIFIC REPORT

ultra-competitive environment. Despite these challenges, the aviation market in India remains attractive as passenger traffic is forecast to triple in size by 2020 to 452 million.

Manmohan Singh, India’s Prime Minister, has upgraded airports across the country and softened investment rules as a means to support the industry’s growth.


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ASIA-PACIFIC UPDATE

Alliance Between Air New Zealand AndSIA Expected To Result In Network GainsThe proposed strategic alliance between Singapore Airlines and Air New Zealand is expected to significantly expand service between both countries, as well as boost Air New Zealand’s access to the Southeast Asia market. Specifically, both carriers intend to create a revenue-sharing joint venture on the Singapore-New Zealand route. The route will now receive daily service from both carriers, equating to a total increase in capacity of 30%. Air New Zealand will also benefit from the new arrangement by offering connecting flights to European markets through Singapore. This will allow it to reach out to new markets such as Italy. The alliance is expected to move forward in December of this year, subject to regulatory approval by both parties.

Japan Airlines Launching InternatonalServices With Haneda SlotsNew daytime slot allocations at Tokyo Haneda Airport, created due to runway and terminal expansions, are to be used by Japan Airlines (JAL) and ANA for new international services. These services include London, Bangkok and Singapore for both carriers. In total, ANA will receive 11 new slots, while JAL is to be granted five. JAL’s smaller portion is due partly to the government support given to the airline during its reorganization in 2010-11.

Executive VP Of Kingfisher QuitsKingfisher Airlines Executive Vice-President, Rajesh Verma, has resigned from the carrier. Mr. Verma has been associated with the grounded airline since 2006 and stood as one of the company’s longest serving employees. He was a critical component in the setup of the carrier’s training institute for service staff and cabin crew. Part of his responsibilities as Executive VP was a chief mentorship position overseeing Kingfisher Training and Aviation Services. An unnamed company executive noted, “Verma is heading to a Delhi-based healthcare firm.”

CANADA UPDATE

Transport Canada Issues Airworthiness Directive For Dash 8 OperatorsDash 8 classic operators have been ordered by Transport Canada (TC) to inspect engine nacelle firewalls for any heat damage, as well as check that starter/generator terminal blocks still have the insulation needed to prevent arcing between terminal blocks and firewalls. Issued on January 10th, this airworthiness directive (AD) provides operators with Dash 8-100s, -200s and -300s 18 months, or 3,000 flight cycles, to perform the inspections. The AD was prompted by a Bombardier service bulletin in September 2013 recommending the additional work.

Air Canada Ends Pension DefecitOn Wednesday, January 22nd, Air Canada announced that it had eliminated its pension solvency deficit and in fact achieved a small surplus. The airline attributes the improvement to the 13.8 percent return on its investments and an improved discount rate on its Canadian registered pension plans. The carrier’s Chief Executive Calin Rovinescu suggests, “Air Canada’s three primary pension objectives are to ensure our employees’ and retirees’ pensions are secure, the pension solvency deficit is eliminated and that the costs associated with maintaining the pension plans remain affordable, predictable and stable.”

WestJet Announces Five New Routes With Comprehensive Schedule ReleaseWestJet will expand its network significantly this year as the low cost carrier announces the addition of five new routes. These include:Calgary – New York JFK, Fort McMurray – Las Vegas, Calgary – Prince George, Vancouver – Fort McMurray, Fort McMurray – Kelowna.John Weatherill, WestJet’s director of Network and Schedule Planning, notes. “The latest schedule reflects the varied needs of the many guests who choose WestJet. We have added in-flight service and amenities for those guests travelling for business and additional flight frequency and convenient, non-stop service across all points of the network. Our goal is to make it even easier to do business affordably and efficiently with our airline.


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Leisure travelers asking for more frequency to WestJet’s southern destinations will also see their options increase with today’s announcement”.

WestJet Receives Value Airline Of The Year AwardOn January 13th, WestJet was named the 2014 Value Airline of the Year as part of Air Transport World (ATW) magazine’s 40th annual global airlines industry achievement awards. ATW’s Editor-in-Chief noted, “WestJet is a highly worthy recipient of ATW’s Value Airline of the Year Award. WestJet is not just Canada’s second-largest airline with about 40 percent market share, but it routinely is recognized as one of the country’s top overall companies and has the kind of stellar customer service reputation that has eluded most North American airlines in recent years.” WestJet was presented the award in Singapore on February 10th. The carrier’s president Gregg Saretsky noted, “To be recognized globally for value is an enormous honor and a testament to the hard work of our nearly 10,000 WestJetters.”

Vancouver Airport To ReceiveA New Designer MallConstruction of BC’s first designer outlet centre in Vancouver has begun and is set to be completed by spring of 2015. Approximately 30 acres of YVR land has been set aside for the planned 35,000 square metre building. The McArthurGlen Designer Outlet Vancouver Airport will represent a partnership between the Vancouver Airport Authority and

McArthurGlen Group, Europe’s top developer, manager and owner of designer outlets.

EUROPE UPDATE

Poland Charter Carrier To ExpandInto Scheduled OperationsBingo Airways, a Polish charter carrier launched in 2012, indicated it would grow its current charter operations and add scheduled flights. The airline currently operates four A320s from Warsaw, Katowice and Wroclaw, to a variety of Mediterranean destinations. Bingo Airways marketing director Piotr Samson could not reveal any further details, citing “Yes indeed, we are working on such a project. However, due to commercial reasons we cannot disclose any detailed information at this stage.”

Disruptions Continue For Passengers Across EuropeFurther disruptions could continue for European passengers due to strikes by European Air Traffic Controllers. Ryanair issued a statement at the end of January saying, “We sincerely apologise to all passengers whose travel plans will be disrupted by these unjustified ATC strikes. We again call on the EU Commission to remove the ‘right to strike’ for ATC workers, in accordance with other essential services such as police and fire services.” Several other carriers including Aer Lingus and EasyJet have felt the effects, as the European Transport Workers’ Federation

called for an additional Action Day on January 30th, whereby Air Traffic Controllers and Air Traffic Management employees will hold rallies, walkouts and meetings

Ryanair Posts Losses & Discusses 737 Max Order With BoeingFor the third quarter ended December 31st, Ryanair suffered a net loss of €35 million, a significant reduction from the €18.1 million profit earned during the same time period in the previous year. Chief Executive Michael O’Leary points to the weaker pound, as well as a 9% drop in average fares which were prompted by weak market demand during the fall. Despite the performance, the low cost carrier will participate in another round of talks this month on a potential Boeing 737 MAX order. However, the carrier is not expecting to make any purchase announcements within a 6 or 12 month time frame.

Air France Rolls Out Cabin UpgradesAir France announced at the beginning of February the launch of its €200 million program to revamp the business-class product on its 777 fleet. Approximately 8.7% of business-class capacity will be foregone as the carrier will introduce fully reclining beds in a four-abreast setup. Air France-KLM Chairman Alexandre de Juniac says: “This is a major commercial project. We have decided to do better. We want to upgrade our product dramatically to be among the best in class. We cannot compete without the best product.”


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LATIN AMERICA UPDATE

Fortaleza Airport Resorts To Plan BTo Address Boost Of Brazil Cup TrafficRenovations at Brazil’s Fortaleza airport are to be placed on hold as it will instead erect a tent terminal to welcome the hundreds of thousands of football fans for the summer tournament. Aviation secretary of state, Moreira Franco, says: “Work is running way behind schedule. Unfortunately, despite our holding several meetings on deadlines, the consortium did not fulfill obligations to be ready in time for the Cup.” The temporary tent terminal is expected to have everything a regular terminal would have, including restaurants and a check-in area.

MIDDLE EAST/AFRICA UPDATE

Etihad And JetBlue Reveal PlansFor Extensive CodeshareThe codeshare plan, subject to government approval, will place Etihad’s code on 40 of JetBlue’s routes from both New York JFK and Washington Dulles airports. Etihad President James Hogan notes, “Further codeshare services are planned on JetBlue flights once Etihad Airways commences daily flights to Los Angeles from June 2014. Subject to U.S. and foreign government approval, Etihad Airways also plans to codeshare on JetBlue flights between New York and select destinations in the Dominican Republic, Jamaica and Colombia.” JetBlue represents Etihad’s third

North American codeshare partner, after American Airlines and Air Canada.

Air India Set To Join Star Alliance Air India’s move into a global alliance marks the first for any Indian carrier. Star Alliance CEO Mark F. Schwab states, “Without giving a specific date, one can say that we will complete all the ground work and formalities of Air India’s entry into the Star Alliance club by this summer. After that, they will be ready to join straightaway.” The decision by Air India to join Star Alliance is expected to assist the carrier with its outstanding debt by lifting its revenue through increased global connectivity, as well as increasing its number of partner airlines.

Emirates Could Shift Operations ToNew Airport After 2020According to an Al Maktoum International Airport (DWC) Executive, Dubai’s flagship airline, Emirates, may shift all of its operations from the older Dubai International Airport (DXB) to DWC. Executive Chairman of Dubai Aviation City Corp, Khalifa Al Zaffin, notes “Emirates have to move to the new airport at some point. They will move sometime after 2020, when we have the capacity to accommodate them.” Zaffin also adds that the first phase of expansion at Al Maktoum would be finished by 2020, whereby the airport can handle upwards of 130 million passengers a year. In response to Zaffin, an

Emirates spokesman suggested, “Any decision to move Emirates’ current operations from DXB to DWC is one for the Dubai government to make.”

UNITED STATES UPDATE

United To Reduce Presence AtCleveland International AirportDue to the airline’s initiative of cutting annual costs by approximately $2 million USD by 2018, United will significantly reduce operations at Cleveland. Regional departures from the airport are to be reduced by 70%, although most mainline flights will remain. The overall effect results in a 60% reduction of average daily departures, and a lowering of capacity by 36%. CEO Jeff Smisek comments on the de-hubbing by saying: “Our hub in Cleveland hasn’t been profitable for over a decade, and has generated tens of millions of dollars of annual losses in recent years. We simply cannot continue to bear these losses.”

Delta Earnings Driven By BusinessDemand And Domestic MarketDelta achieved strong financial results for both the fourth quarter and the year. Executives believe contributing factors are the carrier’s joint venture with Virgin Atlantic, as well as strong booking figures from business travelers. The carrier saw a fourth quarter net income of $558 million USD, leading to a year-end net income of $2.7 billion USD.


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Southwest To Launch InternationalRoutes With Existing FleetIn a press conference held at the end of January, Southwest announced it would begin operations to its first set of international destinations using its own fleet. The carrier’s CEO Gary Kelly announced, “You’re going to get a look at the very first passport stamps our customers will be able to get by flying on Southwest Airlines.” The United States’ largest domestic carrier will start flights to Aruba, Jamaica and the Bahamas. Southwest has already operated international flights, but only through their subsidiary AirTran. The new routes include service from Atlanta to Aruba and Montego Bay, service from Baltimore/Washington to Aruba, Montego Bay and Nassau, and service from Orlando to Aruba and Montego Bay.

American Airlines Selects The Sabre Reservation SystemFollowing the completion of the merger between American Airlines and US Airways, an agreement has been reached for the newly combined carrier to use the Sabre reservation system. Chief information officer of the airline, Maya Leibman, notes “The migration to one reservation platform in the partnership with Sabre is a critical milestone in the merger integration process, and lays the groundwork for customers and employees alike to have a seamless experience throughout the travel journey.”

OTHER AVIATION NEWS

Boeing Delivers Record Number Of Aircraft In 2013Boeing delivered a record 648 aircraft in 2013 thanks to top clients American, China Southern, United and Lion Air. Net orders for the airline manufacturer totaled 1,355, which ranks second behind the firms net orders of 1,413 in 2007. A breakdown of the delivered aircraft includes: 77% B737s, 13% B787s, 8% B777s and the balance of orders belonging to the B747 and B767 series aircraft. A total of 16 airlines received the Dreamliner model last year, of which China Southern was the recipient of eight.

Bombardier To Slash WorkforceBombardier Aerospace, headquartered in Montreal, Canada, will cut its employee base by 1,700 due to the extra year of development time needed for the new CSeries aircraft. Furthermore, both commercial and business aircraft orders dropped during 2013. Over 60% of the jobs cut will be applied to workers located at Canadian plants, with the remaining portion felt by employees at U.S. plants. The last round of layoffs occurred in 2007, when research and development was placed on a temporary freeze while the company looked to stay profitable. A Bombardier spokesperson notes, “After a series of different initiatives to reduce cost unfortunately we have had to make layoffs. These cuts are specifically targeted at cost containment.”


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WORLD WIDE SCHEDULED CAPACITY CHANGES February 2013 vs. February 2014

■ Weekly capacity grew 6.7% from the prior year. ■ Capacity growth in February 2014 was the highest level during the past 12 months. ■ Not surprisingly, the Middle East and Asian airports had the highest growth rates at 12.8% and 11.5% respectively. ■ North American airports continue to the lag the rest of the world with a 1.6% change from the prior year, ranking last among the 9 continents.

World Wide Scheduled Capacity Changes the Past 12 Months

World Wide Scheduled Capacity Changes by Continent

David DagueVice President, Airline Strategies at Airports

4.1%3.8%

5.2%4.7%

5.1%

6.3%

5.7%6.1%

6.4%

5.5%

6.5%6.7%

0%

1%

2%

3%

4%

5%

6%

7%

8%

Mar '13 Apr May Jun Jul Aug Sep Oct Nov Dec Jan '14 Feb

% Change in Capacity from Prior Year

Source: Innovata Schedules, via Diio.


FeatureAviation Traffic

World Wide Scheduled Capacity Changes by Top 5 Airlines


Avia

tion

Traf

fic

Toronto Vancouver Montréal Calgary Edmonton Ottawa Winnipeg Halifax Victoria Kelowna Saskatoon Regina

2013

January +0.6% -1.6% +0.4% +3.7% +3.6% -5.2% -2.1% -0.5% -0.1% +0.6% +3.9% +5.3%

February -9.5% -1.8% -1.8% +2.2% +2.4% -7.2% -4.4% -8.2% -0.4% -0.5% +2.8% +0.9%

March +3.7% -0.9% +2.3% +6.0% +3.8% -2.6% -1.2% -0.6% +2.6% +0.2% +5.3% +5.3%

1st Quarter -1.7% -1.4% +0.3% +4.0% 3.3% -5.0% -2.6% -3.1% 0.7% 0.1% 4.0% 3.8%

April +2.0% -1.5% -0.5% +3.4% +2.9% -2.2% -4.4% -4.3% +0.9% +0.4% +4.5% +4.8%

May +5.8% +0.4% +3.8% +5.4% +4.5% -2.3% -0.8% -3.1% +3.4% +6.1% +4.5% +2.4%

June +4.1% +4.3% +1.7% +1.9% +5.5% -4.0% -1.1% +1.0% +10.1% +6.2% +1.1% -0.6%

2nd Quarter +4.0% +1.0% +1.7% +3.6% +4.3% -2.8% -2.1% -2.1% +4.8% +4.2% +3.4% +2.2%

July +2.2% +3.7% +3.5% +3.9% +5.1% -0.2% -0.9% +1.0% +1.3% +5.3% +5.2% +5.5%

August +3.6% +5.9% +6.2% +6.6% +5.2% -0.6% -0.8% -1.4% +3.7% +5.5% +5.9% +6.1%

September +25.5% +3.1% +1.2% +4.9% +5.4% -1.1% -2.0% -1.0% +3.3% +5.2% +1.8% -1.2%

3rd Quarter +9.6% +4.3% +3.8% +5.2% +5.2% -0.6% -1.2% -0.5% +2.8% +5.3% +4.3% +3.6%

October +4.2% +2.2% +1.6% +4.8% +3.2% -1.3% -2.0% +2.2% +1.8% +6.0% +6.6% -0.2%

November +3.2% +2.6% +1.7% +6.2% +3.5% -1.5% -3.4% +1.3% +5.9% +5.3% +6.1% +6.6%

December +6.2% +7.1% n/a +8.0% +9.9% +1.6% +4.7% +6.3% +7.1% +7.1% +8.8% +6.3%

4th +4.6% +4.0% n/a +6.4% +5.6% -0.4% -0.2% +3.2% +4.8% +6.2% +7.2% +4.3%

Full Year +4.3% +2.1% n/a +4.8% +4.6% -2.3% -1.5% -0.7% +3.3% +3.9% +4.7% +3.5%

Source: Airport Passenger Traffic Statistics.

United States International

Atlanta Chicago LosAngeles

Dallas Denver New York JFK

London Heathrow

ParisCDG

Frankfurt Beijing Tokyo Narita

Mexico City

2013

January +3.1% +0.6% +3.3% 6.8% +3.1% +5.4% +0.3% -3.0% -4.9% -0.3% +6.2% +7.7%

February -0.9% -5.7% 0.4% 2.9% -1.6% -5.2% 1.0% -1.6% 0.2% 7.3% 8.4% 2.2%

March -0.1% -3.4% 5.6% 2.5% 0.0% -0.3% 3.9% n/a -1.1% 7.6% 9.7% 2.7%

1st Quarter 0.7% -2.8% 3.2% 4.0% 0.5% 0.1% 1.8% n/a -2.0% 4.8% 8.2% 4.2%

April -0.8% +5.6% +3.8% +5.6% -2.6% -7.5% -0.7% -3.1% -2.2% +2.5% +6.1% +4.4%

May -5.6% +0.7% +5.6% +1.5% -1.4% -0.1% +4.7% +2.5% +0.4% +3.4% +5.4% +7.3%

June -3.5% -1.2% +6.5% +3.7% -2.1% -1.0% +4.6% 0.0% +3.1% +1.4% +9.2% +8.6%

2nd Quarter -3.3% +1.7% +5.3% +3.6% -2.0% -2.9% +2.9% -0.6% +0.4% +2.4% +6.9% +6.8%

July -3.2% +1.1% +4.5% +4.3% -2.6% -1.4% +5.5% -0.5% +5.0% -2.7% +7.6% +8.3%

August -2.2% +1.2% +3.9% +3.9% -5.0% -0.8% +7.7% +3.8% +3.6% +0.6% +7.7% +8.2%

September -1.0% +1.7% +5.0% +3.8% -0.7% -2.3% +3.4% +1.0% +3.6% +1.7% +7.6% +8.6%

3rd Quarter -2.2% +1.3% +4.4% +4.0% -2.9% -1.5% +5.5% +1.4% +4.1% -0.2% +7.6% +8.4%

October -2.2% +4.2% +6.2% +4.7% -0.6% +6.2% +4.6% +3.4% +3.5% +4.5% +11.1% +7.1%

November -4.8% +1.6% +2.3% -1.1% -3.5% -3.4% +0.6% -0.1% +3.5% +0.9% +7.9% +8.3%

December +5.6% +8.1% +9.3% -0.5% +4.8% n/a +2.8% +3.5% +2.9% +0.2% +7.6% +8.4%

4th Quarter -0.6% +4.6% +6.0% +1.1% +0.2% n/a +2.7% +2.3% +3.3% +2.0% +8.9% +8.0%

Full Year Yea -1.4% +1.2% +4.8% +3.1% -1.1% n/a +3.4% +0.7% +1.7% +2.1% +7.9% +6.9%

AIRPORT TRAFFIC: SELECTED CANADIAN AIRPORTSSummary of Total Year-Over-Year Passenger Traffic Performance at Selected Canadian Airports

AIRPORT TRAFFIC: SELECTED U.S. & INTERNATIONAL AIRPORTSSummary of Total Year-Over-Year Passenger Traffic Performance at Selected Canadian Airports


Aviation Traffic

AIRLINE DATA – ASIA PACIFICAsia-Pacific Airlines Release Traffic Figures for January 2014

Airline Traffic(RPKs – millions)

Capacity (ASKs – millions)

Load Factor

2,247

i0.2%

3,113

h5.2%

72.2%

i3.9 pts

8,478

i1.4%

10,271

h0.9%

82.5%

i0.3 pts

4,788

h3.0%

7,057

h2.7%

67.8%

h0.2 pts

1 9,188

h5.3%

11,158

h3.2%

82.4%

h1.7 pts

Notes: 1. Includes Cathay Pacific and Dragonair.Source: Carrier traffic reports

AIRLINE DATA – EUROPEEuropean Airlines Release Traffic Figures for January 2014

Notes: 1. Includes Lufthansa Passenger Airlines, SWISS, and Austrian Airlines. 2. Includes British Airways, Iberia (including Iberia Express), and Vueling. Vueling traffic is currently accounted as non-premium traffic.Source: Carrier traffic reports

Airline Traffic(RPKs – millions)

Capacity (ASKs – millions)

Load Factor

18,147

h3.6%

22,794

h1.3%

82.8%

h1.8 pts

1

14,798

h2.6%

19,578

h1.6%

78.0%

h0.8 pts

214,646

h11.1%

19,001

h11.0%

79.2%

h0.1 pts


Avia

tion

Traf

fic

Airline Traffic(RPMs – millions)

Capacity (ASMs – millions)

Load Factor

Canada

4,530

h3.7%

5,664

h3.0%

80.0%

h0.6 pts

1,789

h8.4%

2,211

h8.3%

80.9%

i0.0 pts

United States

2,784

h0.1%

3,365

h1.4%

82.8%

h1.1pts

15,228

h1.6%

18,822

h2.8%

80.9%

h1.0 pts

17,304

h3.8%

21,557

h2.3%

80.3%

h1.2 pts

14,487

h4.2%

17,841

h1.8%

81.2%

h1.8 pts

Now included in American Airlines data

7,413

h2.2%

9,721

h2.6%

76.3%

h3.6 pts

586

h13.8%

690

h16.4%

85.0%

i1.9 pts

AIRLINE DATA – NORTH AMERICANorth American Carriers Release Traffic Figures for January 2014

Notes: 1. Consolidated results for United Continental Holdings. 2. Results are for American Airlines Inc., and its wholly owned subsidiary AMR Eagle Holding Corporation. Includes US Airways as of January 2014. 3. Results are for US Airways Group consisting of mainline-operated flights including US Airways Express flights operated by wholly owned subsidiaries PSA Airlines and Piedmont Airlines. 4. Results are combined traffic results for Southwest Airlines and AirTran. 5. Total system includes scheduled service, fixed fee contract and non-revenue flying.Source: Carrier traffic reports

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2

3

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InterVISTAS New

s

THE INTERVISTAS GROUP CONTINUES TO BE ACTIVE IN DELIVERING A DIVERSE RANGE OF CONSULTING PROJECTS AROUNDTHE WORLD AND SOME OF THE NEW PROJECTS WE ARE WORKING ON ARE LISTED BELOW

Lee County Port Authority (Fort Myers) Transatlantic Route Development Support ■ Provide air service development

support for key European markets. The project combines air service development and tourism market analysis.

St. John’s International Airport Authority Strategic Plan ■ Prepare a new 5-year strategic

plan. The contract will include two planning sessions with the Board of Directors and Management Team followed by presentations to the Board of Directors in the summer and fall of 2014.

Puerto Rico Hotel & Tourism Association ■ Update the PRHTA’s 5-year strategic

plan.

Congrats to Houston on New Non-Stop Service to Seoul on Korean Air ■ Congratulations to Houston George

Bush Intercontinental Airport (Houston Airport System) on their announcement that Korean Air will commence non-stop service from its Seoul hub in May 2014.

Profitability Study on New Transatlantic Service for Newcastle, UK ■ Complete a profitability study on new

transatlantic service to NCL.

Air Service Benchmarking Study for Norfolk International Airport ■ Provide an air service benchmarking

study.

Transatlantic Route Development for Budapest ■ Assist Budapest Ferenc Liszt

International Airport (BUD) in transatlantic route development involving identifying the best potential targets and facilitating and attending airline meetings with BUD.

Transportation Network Needs Assessment Study for Government of British Columbia ■ Teamed with Colledge Transportation,

CPCS Transcom and Ocean Shipping, provide a Transportation Network Needs Assessment Study for Government of BC.

Economic Impact Analysis of Business Aviation in Canada for CBAA ■ Voted by the CBAA Board to conduct

an economic impact analysis of business aviation in Canada.

Multiple Economics and Planning Work for Reno-Tahoe International Airport ■ Provide multiple economics and

planning projects over and above the existing air service development work

Destination Marketing Association International (DMAI) Destination Next Study ■ Complete a futures study for the

tourism industry identifying key trends and developments affecting the tourism industry and DMOs over the next five years and to develop a strategy map and organizational prototypes to address them.

PROJECT ANNOUNCEMENTS AND SUCCESSES


Hans Mohrmann, Executive Vice President 6th Annual ACI Airport Economics and Finance Conference and ExhibitionLondon, England - March 12 - 14, 2014

Hans Mohrmann, Executive Vice President and Olaf van Tol, Manager, Commercial Development ACI Europe 23rd Airport Trading Conference and ExhibitionZurich, Switzerland- March 26 - 29, 2014

Olaf Van Tol, Manager, Commercial DevelopmentAirport Development Russia & CIS ForumMoscow, Russia – March 19, 2014Olaf will present “Airport City Best Practices/Case Studies” and will also take part in the discussion panel titled “Airport City Experience: ‘Ask the Experts’”.

Spea

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William S. “Bill” Swelbar, Executive Vice President AAAE/IAAE Canada ConferenceTucson, Arizona – March 11, 2014Bill will present “Future of the Aviation Industry by 2025”.

US Chamber of Commerce Aviation SummitWashington, DC – April 3, 2014. Bill will participate in a speakers panel moderated by Bob Crandall at the conference.

Boise Chamber of Commerce Leadership Summit Boise, Idaho – April 28, 2014Bill will be the keynote speaker at the conference.

AAAE Southeast Chapter Annual Meeting.Myrtle Beach, South Carolina – May 5, 2014 Bill will participate in the speakers panel titled “Where are we now and where are we going?”.

AAAE Board of DirectorsSan Antonio, TX – May 17, 2014Bill will address the board on the state of the industry.

Annual Outlook Conference Wichita, Kansas – October 9, 2014 Bill will deliver the keynote address at the conference.

David Dague, Vice President, Airline Strategies at Airports AAAE Southeast Chapter Annual Meeting.Myrtle Beach, South Carolina – May 5, 2014 David will moderate the speakers panel titled “Air Travel for the Masses”.

Paul Ouimet, Executive, Vice PresidentExpo MeetingsMexico City, Mexico – March 5, 2014Paul will deliver the luncheon address titled “Improving and Measuring Performance of Destination Marketing Organizations”.

IAAE 8th Annual Facility, Operations & Airport Managers ConferenceHalifax, Nova Scotia - June 2 & 3, 2014Paul will present “Delivering Effective Strategic & Business Plans” on June 2nd and “Economic Importance of Air Service Development” on June 3rd.


Staff Anncouncements

Rob Beynon, Vice President, Planning and Development Economics 2014 Canadian Business Aviation Association ConventionEdmonton, Alberta - June 19, 2014Rob will present “The Economic Role of Canadian Business Aviation”.

STAFF ANNOUNCEMENTS

Konstantijn “Tijn” Huys, ManagerWe are pleased to announce that Konstantijn or (Tijn for short), joined InterVISTAS as Manager, effective January 1, 2014. Tijn previously worked for NACO in the master plan department and has a diverse background. He will provide support to Air Service Development, Airline and PPP business lines. Welcome to the team, Tijn!

Arthur Docherty, Manager Human ResourcesWe are pleased to announce that Arthur Docherty has officially joined InterVISTAS as Manager, Human Resources as of February 3, 2014. Arthur has an extensive background in HR and has worked as a sole HR practitioner in both consulting and engineering environments, including firms such as Read Jones Christoffersen, HA Simons and Lea Associates. Arthur also has several years of independent consulting experience and one of his key clients was Vantage Airport Services (formerly known as YVR Airport Services), where he handled recruitment, compensation and benefits, and performance management. He is a Certified Human Resources Professional and has a Bachelor of Commerce degree in Human Resources from the University of Calgary. Arthur also teaches human resources at the university level. Welcome to InterVISTAS, Arthur!

We are pleased to announce the following achievements of InterVISTAS staff members:


WASHINGTON

SÃO PAULO

OTTAWA BATH

THE HAGUE

SKOP JEBOSTON

VANCOUVER

WASHINGTON

SÃO PAULO

OTTAWA BATH

THE HAGUE

SKOP JEBOSTON

VANCOUVER

InterVISTAS Consulting Group is a management consulting company with extensive expertise in aviation, transportation and tourism. Our

exceptional people have successfully delivered projects in over 70 countries around the world. We are committed to working collaboratively with our clients to apply vision and expertise to achieve results.

NACO, the Netherlands Airport Consultants, B.V. is one of the world’s leading independent airport consultancy and engineering firms

offering integrated, full-service planning and design services. With more than 60 years of experience, they have the expertise that is instrumental in solving the increasing complexity of developing today’s airports. NACO has assisted over 550 airports of all sizes in more than 100 countries with realizing their goals; goals that entail every aspect of airport design and development.

Royal HaskoningDHV combine global expertise with local knowledge to deliver a multidisciplinary range of professional engineering, consultancy

and project management services in aviation, buildings, energy, industry, infrastructure, maritime, mining, rural areas, urban areas and water..

royalhaskoningdhv.com

InterVISTAS’ Aviation Intelligence Report is a collection of information gathered from public sources, such as press releases, media articles, etc., information from confidential sources, and items heard on the street. Thus, some of the information is speculative and may not materialise.

To provide comments/feedback on the InterVISTAS’ Aviation Intelligence Report, please contact Paul Ouimet at [email protected] or 1-604-717-1800.

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intervistas aviation intelligence report february 2014

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