innovation in hr 2013

Hear from leading experts including:

The 2nd Annual Innovation in HR Congress is packed with forward-thinking people strategies, practical case studies and new insights to help drive organisational growth and performance. Over two action-packed days, ideas-driven organisations will share how you can better integrate innovation and creativity into your operations and company culture.

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ONLY S$699 + GST (UP S$1,699) for two daysRegister before 15 January 2013 + Save $1000

INNOvATION IN HR CONGRESS: Leading Change for the Future WorkplaceM a n d a r i n O r c h a r d H o t e l , S i n g a p o r e | 2 3 & 2 4 J a n u a r y 2 0 1 3

2nd Annual

Attend this highly-anticipated two-day congress and be better equipped to:

Define HR’s role as enablers and drivers of innovation Identify leadership competencies needed to create a smarter human capital strategy

Reinvent your talent management programmes for the future

Encourage collaboration and ideas-sharing in the workforce Attract talents that will be key to fuelling innovation Revamp your rewards and recognition programmes as a tool to boost innovation

Maximise your employees’ innovative capabilities through development and training programmes

Learn how the use of technology and social media supports innovation initiatives

Johan van Vuuren Director, People & Culture (AP) DIMENSION DATA

Peter Allen Vice President of Human Resources and Organization DevelopmentAGODA

Anouk De Blieck General Manager Human Resources, International & Institutional Banking ANZ

Gen Mckenzie Vice President, Human Capital SILvERNEEDLE HOSPITALITY

David Lim Senior Director, Staffing, Asia PacificQUINTILES

Rachael Fitzpatrick Director, HR APJ AKAMAI TECHNOLOGIES

Pete BakerHR Director, Asia PacificMAERSK LINE

Linda Lim Head of People & CultureAIRASIA EXPEDIA

PLUS Interactive Group Workshop: Hands on Innovation Experience

• Innovation Challenge Definition

• Ideation

• Sharing how we can all become Innovators

PLUS Case Studies: Innovative human capital strategies at Agoda

Communicating the importance of change in Dimension Data

Building and promoting innovation at AirAsia Expedia

Angela Koch Founder and Chief Ideas FacilitatorINvITRO INNOvATION

More speakers coming soon

CONGRESSSERIES

Performance Management: Innovative Approach to the Process and Tools at ANZ • Incorporating and examining the “how” and “what” of

performance across levels in the organisation• A process to encourage collaboration rather than

competition between employees on the same organisational level

• A view at the departure from “relative ranking” to “absolute rating” at ANZ

• Performance review discussions at ANZ would focus more on the substance of an employee’s performance, rather than simply explaining why a particular label was assigned: hence performance management at ANZ is now seen as a forward looking tool for future development

Building and Sustaining a Culture of Innovation: Challenges and Strategies• What drives innovation in an organisation? Most

importantly, who leads the innovation?• Trade-off between innovation and structure• How can you encourage innovation and collaboration

among your employees? • Promoting risk-tolerance and rewarding innovators• How can HR make significant contributions to

innovation in the company?

AirAsia Expedia: Harnessing, Building and Promoting Innovation in Three Ways• Integrating innovation into the organisation’s core

values and performance management system• Creating a conducive environment – diversity and

collaboration among employees • Leveraging on technology – enterprise social platforms

Don’t be an Old Guard – Reinvent your Talent Attraction Strategies for the MillenniumWith the entrants of the millennial generation whose behaviour and beliefs are shaped by the political, technological and unpredictable economic cycles, how does your organisation continue to attract the best and brightest? Will old wine in new bottle techniques still work or do we need a revolutionary strategy? What is the flavour and recipe for tomorrow’s talent attraction strategy?

HR’s Role in Leading Change • Change management as a key HR capability• Preparing the organisation for relentless change• Mistakes that HR leaders make• Change management tools from theory to practical

application

Dimension Data Case Study: The Use of Metaphors and Icons in Communicating Change Programme Messages Managers often feel bombarded by a multitude of messages when it comes to people management programmes and processes in present-day organisations. Efforts to reduce and align HR message traffic are often met with mixed success. Ensuring that critical messages particularly those concerning organisational change “hit the mark” requires amongst others segmenting and understanding target audiences. This case study will show how metaphors and icons were used in communicating the importance of changes in leadership behaviors in a particular company.• Understanding changes and desired outcomes • The importance of segmenting and understanding

the target audience • Selecting change communications channels and

packaging messages • Using metaphors and icons to help get the

message across • Measuring the impact

Agoda Case Study: One Set of Competencies to Rule Them All – Toward a Smarter and Simpler People StrategyLeadership competencies should be at the core of any company’s people strategy. The leadership competencies that companies adopt and endorse, if designed and used correctly, form the backbone of their approach to every aspect of people management. Unfortunately, many companies fail to handle leadership skills right. Agoda believes that a better approach uses unified and consistent criteria across the company. The first step is to identify the skills and competencies that are already inherent in the company, interviewing a range of employees from different departments, locations, and levels. Getting the CEO and senior management involved is critical at this stage. The second stage is to apply these criteria to every part of the company’s people processes. This session will discuss the challenges encountered and results achieved in Agoda’s innovative strategy.

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INNOvATION IN HR CONGRESS: Leading Change for the Future Workplace

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Anouk De Blieck General Manager Human Resources, International & Institutional Banking ANZBased in Hong Kong, Anouk is responsible for delivering Human Resources strategies and initiatives to support the employment and development of IIB’s workforce. She joined ANZ in October 2010. Immediately prior to her current role, Anouk was Managing Director HR for Citibank’s CIS, Central and Eastern European business. She spent 15 years with Citibank where she built an impressive career in numerous HR and business leadership roles in Europe and North America. Prior to joining Citi, Anouk worked as a Sales and Training Consultant in the IT industry.

Johan van Vuuren Director, People & Culture (AP) DIMENSION DATAJohan joined Dimension Data AP (formerly Datacraft Asia) in 2006, with responsibility for developing, leading and executing People and Culture strategies, policies and programs in the Region. His current portfolio also includes CSR and Business Continuity Support. Earlier assignments included Regional Manager, Africa & Asia-Pacific HR Shared Services (Chevron Corporation) and various specialist and leadership roles within Caltex Corporation covering the Africa, Middle East and Asia regions. Johan holds Bachelor degrees in Commerce as well as MA (Cape Town) and MSc (HEC-Paris) degrees. He completed a Diploma in Consulting and Coaching for Change (Oxford & HEC – Paris). A registered Industrial Psychologist, he has spoken on People and Culture topics at business conferences across the Africa, Middle East and Asia regions. Johan’s views have been published in various media and he has taught Human Resources Management.

Peter AllenVice President of Human Resources and Organization DevelopmentAGODAPeter Allen is a senior executive with extensive experience in learning and development, talent management, and leadership development. Most recently, he has led the development of talent management strategies, executive management programs, and the corporate alumni programme at Standard Chartered Bank in Singapore. He has also consulted on developing the finance function leadership pipeline at Doosan, Inc., in Korea, and on developing graduate e-learning strategies at the Relay Graduate School of Education (formerly TeacherU), in New York. From 2007 to 2009, Allen was the director of Google University, which provides innovative education to employees of Google, Inc. In this role, he helped structure Google University as a global organisation, leading the development of cross-functional learning and development in Asia and Latin America; redesigned Google’s North American new-hire orientation programme, and led the development of Google’s self-directed learning curriculum.

David LimSenior Director, Staffing, Asia PacificQUINTILESDavid has 16 years of talent acquisition experience and possesses tremendous experience running regional recruitment and strategic staffing programmes across Greater Asia region in different industries. He is currently the Senior Director Staffing, Asia Markets - Quintiles East Asia, responsible for the Recruitment operations in Asia (excluding Japan). Prior to that he was with Hitachi Data System (HDS) where he was the Talent Acquisition Director, APAC spearheading a talent acquisition team to support the Storage business in 11 countries in APAC. Before joining HDS, David was the Recruitment Lead for SE Asia, Australia and Korea in Accenture managing a team of 200+ recruiters to support the Consulting and Business Process Outsourcing business. David started his HR career with top executive recruiting organization, Korn/Ferry before moving in house to acquire extensive regional talent acquisition experience with Intel and Gillette.

Gen MckenzieVice President, Human CapitalSILvERNEEDLE HOSPITALITYGen leads the human capital function across regions where the organisation operates. Her strong human capital leadership creates an environment that attracts and retains the industry’s most committed, passionate and driven talent. Her core focus is to establish SilverNeedle Hospitality as the employer of choice across the service categories and product portfolios of the organisation by employing industry best practices, developing leadership capabilities and creating diverse functional mentor models. Armed with 20 years of experience in Asia, Gen held a key position in Alila Hotels & Resorts. She also spent 12 years with Four Seasons Hotels & Resorts in leadership roles in the human capital function.

Pete BakerHR Director, Asia PacificMAERSK LINEMaersk Line is the world leader in container shipping. One of the key focus areas of Pete’s role is talent management and development, and specifically ensuring that Maersk Line is developing the capabilities of its employees to be constantly successful as the business changes. Before joining Maersk, Pete spent much his career at Procter & Gamble. He worked across sales, marketing and HR in Australia, NZ, USA and Singapore and prior to this, he also worked for Shell in Bulgaria.

Rachael Fitzpatrick Director, HR APJ AKAMAI TECHNOLOGIESRachael is Director, HR APJ with Akamai Technologies and has been in the dedicated generalist stream for the past 10 years in the IT, Insurance and Shipping industries. She has worked for companies such as IBM, Progress Software and SSA Global. Rachael’s areas of expertise include M&A activities, benefits harmonization, market pricing and benchmarking strategies as well as coaching and neuroscience in the workplace. Rachael holds a BSc in Business Management from Kings College, London University and is a Faculty Member for the WorldatWork organization. Rachael has spent time working in Japan, the UK, Australia and Singapore.

Angela KochFounder and Chief Ideas Facilitator INvITRO INNOvATIONAngela is founder and Chief Ideas facilitator of Invitro Innovation, an Asia-based ideas and innovations consultancy. She brings a wealth of creativity and innovation practice following a career as Strategic Planning Director with global brand and communications companies across South Africa, Greater China and Singapore. Angela spends her days empowering teams and individuals to unlock their creative abilities so that they can innovate on purpose within their organisations. She spent more than 13 years as Strategic Lead for TBWA and Leo Burnett working with some of the world’s most innovative consumer goods companies such as Coca-Cola, Wrigley, Samsung and Proctor & Gamble. Most formative in Angela’s Innovation career was her time working with Proctor & Gamble in Greater China as an Innovation Facilitator on their beauty care and household care divisions. Angela is keen to share her passion for creativity and innovation with young people in Asia. She is a Business Mentor to entrepreneurs in incubation at the Singapore Management University’s Institute for Innovation and Entrepreneurship.

Linda Lim Head of People & CultureAIRASIA EXPEDIAMore information coming soon

Our Distinguished Panel of Guest Speakers:

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