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LAX Office9610 S. La Cienega BlvdInglewood, CA 90301(310) 419-0019

Corporate Office4A Mason St.Irvine, CA 92618(949) 830-1400

Industry Office13200 Crossroads Parkway, # 400City of Industry, CA 91746(562) 695-7775

Multi-function Copiers I Document Capture I Document Management I Print Management I Mailing Systems I Fax Servers

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BSS of the Southland, Inc,315 North La Cadena DriveColton, CA 92324Phone: (909) 825-7280Fax: (909) 825-6246www.la.bbb.org

Company Report

Company ProfileCBE4A Mason StreetIrvine, CA 92618Phone: (949) 830-1400Fax: (949) 597-2479httR:/fwww.kopiers.comContact: Tarek Hafiz - PresidentBusiness Start Date: 111/1991Company ID: 13032836

BBB Rating:

A+Nature of Business:This company's business is providing sales and service forsupplies and copiers.

AccreditationThis company has been accredited since 05/2311996 and we are satisfied that it honors its commitment. The company has agreeduphold our accreditation standards, which include a commitment to act in accordance with ethical business practices and to resporcustomer complaints.

licensing and Bonding Information

We know of no licensing or registration requirement for companies enqaqed linthis company's stated type of business.

BBB Comments and AnalysisWe have no further comment about this company's business practices or analysis of its offer that may assist you in your consideraof this company.

Complaint Closing StatisticsThe following grid displays the number and responses to complaints over the last 36 months:

No.ofCmpl Type of Response0 Makjng a full refund. as the consumer requested0 Making a partial refund1 Agreeing to perform according to their contract0 '3efusin.g to make an adjustment0 Refuse to adjust, relying on terms of agreement0 Unanswered0 Unassigned

1 Total

Additional Addresses

Complaint ExperienceOur complaint history for this company shows that the one complaint brought to the company's attention was responded to and givproper consideration.

Government ActionsWe know of no government action taken against this company.

http:,iww\v.la.bbb.org/PrintReport.aspx?C ompanyID= 13032836 8/5!2009

Menu of Products and Services offered by Cell Business Equipment, Inc

Company Profile

In business since 1993

Over 3, 000 customers in Los Angeles, Orange County, Riverside and San Bernardino and San Diego counties.

3 Offices: LAX, Industry, and Irvine (corporate)

Company Philosophy and Commitment to Customers

• Core values: Honesty, Integrity and Ethics

• Principles for Success: We take care of our employees, our employees take care of our customers and the

business takes care of itself.

• Commitment to our Customers:

Create Solutions for an efficient workplace

Exceed Customer Expectations

Dedicate ourselves to customer satisfaction

Products and Services dedicated to managing workflow

Hardware products

Sharp Ricoh Canon

FP Mailing Solutions

Multifunction devices

Copiers

Scanners

Printers

Faxes

Mailing and Folding Systems

Wide format scanners and printers

High Volume Printers

Duplicators

Network on-ramp and off-ramp tools

Emerging Technologies

Fax servers

Document Management Software: Archive,

retrieve, disaster recovery

Consultative Services

Assess document workflow and associated

costs

Assess governmental regulatory compliancy

issues

Provide a summary report of findings

Offer recommendations to;

Increase productivity

Decrease costs

Achieve Governmental Regulations

Compliance

Enhance Green Compliance

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Integrated TechnologySolutions Provider

We have a simple approach to success. Customers like doing business with CBE because we take a consultative approach when it comes to business. We partner with our customers to first define the real business requirements and then determine the right solution for their business. As a leading provider of integrated office automation solutions, CBE offers the total package: complete end-to-end hardware and software solutions designed to streamline your business, from multi-function business equipment, fax servers, total print management, document imaging and management, to business process automation and workflow solutions.

The concept of Customer Satisfaction has been around for a long time and no service organization can succeed without satisfying customers. But, “satisfying” your customers just isn’t enough. At CBE, we strive to delight our

customers by taking the extra steps necessary to make a new customer a lifelong business partner. Anyone can represent their company in a good light courting a new client. Then, after the solution is installed, customers see the real you - when a problem arises, when there’s a billing question, when they need a little extra help resolving an issue. That’s where CBE differentiates itself from

the competition. We are focused on customer delight as a number one priority. Our employees are empowered to make decisions. All are highly trained and have access to the senior leadership team for suggestions and feedback. After we deliver a high quality solution, we review and analyze our processes to continually improve our ability to meet and exceed our customer’s expectations.

More than15 years of •serving businesses with quality solutions and service

Privately owned and •managed

Elite Dealer Award Winner •

SHARP - Hyakuman Kai•

RICOH - 5-Star Solutions•

PANASONIC - Matsubakai •

3 Offices in Southern •California: Irvine, City of Industry, and West Los Angeles

MUCH MORE THAN YOUR COPIER COMPANY

YOUR FIRST AND LAST STOP FOR OFFICE AUTOMATION

Multi-function Business Equipment / Scanners / Printers / Document Management / Print Management / Mailing Systems / Fax Servers

4A Mason Street, Irvine, CA 92618 • Phone: (949) 830-1400 • (800) 266-4CBE • Fax: (949) 830-3337 • www.kopiers.com

CBE AT A GLANCE

Delivering the digital on-ramp to a more efficient business

MUCH MORE THAN YOUR COPIER COMPANY

CBE Solutions deliver the power to harness your information and streamline your business processes to reduce costs and increase efficiency. We take a consultative approach to business and work with our customers to pinpoint areas of opportunity for improvement in order to properly define the business requirements. Then we identify the right solution to address the needs of the client. Easily create, capture, store, use and share information with our flexible, customized integrated systems. CBE combines state-of-the-art equipment with cost-effective software solutions and top-notch system configuration services to deliver solutions that are tailored to the way you do business.

4A Mason Street, Irvine, CA 92618 • Phone: (949) 830-1400 • (800) 266-4CBE • Fax: (949) 830-3337 • www.kopiers.com

Business Process Automation & WorkflowDo you often repeat manual tasks, chase paper documents and spend too much time following up with others to approve or review documents?

CBE Solutions focus on eliminating wasted time, redundant efforts and improving overall business efficiency. Our end-to-end solutions enable businesses to streamline operations, reduce costs, improve productivity and increase profitability. Greater document control and consistency of business processes results in improved decision making, happy customers and productive employees.

“CBE completely streamlined our business processes with an end-to-end solution, including multi-function equipment, document management and forms printing software. We can now process more orders, more efficiently, with the same number of people and everything runs smoothly! CBE took the time to really understand our business and their staff made sure the project was a success, which made all the difference.”

— Customer Service Supervisor,Distribution Company

Imagine…any document, right when you need it, right at your fingertips.

Document Imaging & ManagementAre you constantly getting up from your desk to search for documents in file cabinets and on other people’s desks?

Scan your paper documents, import electronic documents and organize the information so that you can store it and retrieve it quickly and easily, right from your desktop. A central repository of business information allows you to control access to documents, ensure only the most current version of documents are used and that critical documents can be retrieved, right when they’re needed. Minimize costs, comply with regulations and improve business efficiency.

Forms PrintingAre you printing on preprinted forms using dot-matrix or track-fed printers?

CBE Solutions eliminate costly preprinted forms and the waste they generate. Our digital variable data forms printing solutions provide electronically designed forms that can be easily updated when changes are necessary. Capture printed data from business applications and leverage the high quality and low cost of digital laser printers to improve the overall company image and positively impact the bottom line.

scan • print • copy • fax • create • capture organize • manage • track • process • retrieve

distribute • collaborate • publish

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Five Year Performance Guarantee

CBE Guarantees that your purchased or leased machine will perform to factory specifications for a period of 5 years. If onsite repairs cannot be made, CBE will provide a free loaner. If your equipment cannot be brought up to factory specifications, CBE will replace the unit with one of equal or greater capability.

To preserve the above mentioned guarantee, the following conditions shall be observed:

Customer must only use CBE Approved supplies.

Replacement unit must be equal or greater in capability.

Facility conditions shall be to manufacturer specifications.

Customer must maintain the equipment under agreementfor service with CBE.

The equipment may only be serviced by CBE technicalpersonnel.