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Ricardo Gomes, Professor and Chair, Design and Industry Department Inclusive Table/Bench Design Workshop for the Na;onal Taiwan University of Science and Technology (NTUST) Campus Landscape Ricardo Gomes, Professor and Chair Design and Industry Department [email protected]

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Ricardo Gomes, Professor and Chair, Design and Industry Department

Inclusive  Table/Bench  Design  Workshop  for  the    Na;onal  Taiwan  University  of  Science  and  Technology    (NTUST)  Campus  Landscape  

Ricardo  Gomes,  Professor  and  Chair  Design  and  Industry  Department                                [email protected]    

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Ricardo Gomes, Professor and Chair, Design and Industry Department

Abstract  The  case  study  project  documents  the  development  and  implementaGon  of  an  intensive  2-­‐week  Universal  Design  Bench/SeaGng  Design  Workshop  that  was  conducted  in  the  College  of  Design  at  Na;onal  Taiwan  University  of  Science  and  Technology  (NTUST).    

The  workshop  highlights  the  teaching  methodologies  and  techniques  that  were  uGlized  in  facilitaGng  language  and  cultural  differences  in  uGlizing  the  NTUST  campus  as  a  case  study  in  creaGng  universal  design  concepts  for  an  inclusive  environmental  landscape.    

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Ricardo Gomes, Professor and Chair, Design and Industry Department

Introduc;on  

This  year  2010  will  mark  and  important  

milestone  celebraGon  of  the  20th  Anniversary  of  the  landmark  passage  of  the    Americans  with  Disabili;es  Act  (ADA)    in  1990,  one  of  the  USA’s  premier  civil  rights  laws.    

The  Landscapes  for  All  project,  started  in  the  early  1990’s  on  the  San  Francisco  State  University  campus,  aimed  to  quesGon  the  status  quo  of  disabled  accessibility  standards.  

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Ricardo Gomes, Professor and Chair, Design and Industry Department

Tex The  Open  Bench    The  Universal  Sea;ng  Design  Studio  is  part  of  SFSU’s  ongoing  process  to  maintain  a  sustainable  &  accessible  campus  

The  Open  Bench  is  an  answer  to  the  constraints  of  tradiGonal  fixed  benches.  

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Ricardo Gomes, Professor and Chair, Design and Industry Department

Tex My  Table  2  

My  Table  2  is  designed  to  be  easily  adjustable    using  an  electrical  motor  powered  by  solar  energy.    

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Ricardo Gomes, Professor and Chair, Design and Industry Department

Workshop  Methodology,  Development  Process  

and  Ac;vity  Modules    

The  Workshop  Objec;ves  were  to  implement  universal  design  concepts  and  applicaGons  through  the  introducGon  of  an  “in-­‐situ”  case  study  project  that  uGlized  the  NTUST  campus  environment  in  designing  an  Inclusive  &  Sustainable  Bench  Design  for  NTUST  Accessible  Landscape.  

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Ricardo Gomes, Professor and Chair, Design and Industry Department

The  “CharreVe-­‐like”  Workshop    consisted  of  24  undergraduate  and  graduate  product  design  students  that  were  grouped  into  Teams  of  3  students.  The  contact  hours  were  from  9:30  AM  –  4:30  PM,  Monday  –  Friday  for  a  total  of  60  contact  hours  for  the  2-­‐week  period.  

Workshop  Methodology,  Development  Process  

and  Ac;vity  Modules    

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Ricardo Gomes, Professor and Chair, Design and Industry Department

             NTUST  Workshop  Format  

•  DISCOVERY  

•  OBSERVATION  

•  UNDERSTANDING  (Empathy)  

•  INTERPRETATION  

•  VISUALIZATION  

•  IMPLEMENTATION  (Rapid-­‐prototyping)  

•  EVALUATION  (Feedback  &  ReflecGon)  

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Ricardo Gomes, Professor and Chair, Design and Industry Department

             NTUST  Workshop  Format  

The  Use  of:  

1.  ParGcipatory  Peer-­‐supported  Group  AcGviGes  and  Exercises  

2.  Role-­‐playing  Scenarios  helped  to  bridge  language  and  cultural  barriers,  as  well  as  sGmulate  acGve  and  engaged  project  research  and  exploraGon.  

3.  Use  of  Personas  and  Scenarios  helped  to  formulate  and  develop  user  and  environmental  empathy  for  the  students.  

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Ricardo Gomes, Professor and Chair, Design and Industry Department

Workshop  Curriculum  Procedures  and  Methodology  

a.  Special  EdiGon  on  Asian  Universal  Design  Network  (AUDN)  Published  on  Newslefer  of  Design  for  All  InsGtute  of  India,  February  2009,  edited  by Mr.  Tony  KM  Chang,  CEO  of  Taiwan  Design  Center  

b.   Universal  Design  in  2008  Taiwan  Expo  

c.  Taiwan  Universal  Design  Award,  organized  by  Free  Universe  EducaGon  FoundaGon  

d.  UD  Taipei  City  Explore  Team-­‐  UD  Taipei,  2008  

Contact  and  Liaison  with  Taiwan  Design  Center  in  San  Francisco      and  Taipei,    Mr.  Yu  Hsiu,  Yang,  Director  

Discovery  

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Ricardo Gomes, Professor and Chair, Design and Industry Department

Workshop  Curriculum  Procedures  and  Methodology  

UD  Taipei  City  Explore  Team  (2008)  

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Ricardo Gomes, Professor and Chair, Design and Industry Department

   OBSERVATION/UNDERSTANDING/EMPATHY:      Visit  to  Taiwan  Design  Center  and  Universal  Design  SimulaGon  Lab  

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Ricardo Gomes, Professor and Chair, Design and Industry Department

 UNDERSTANDING    

 is  the  first  and  primary  stage  that  we  encouraged  the  students  to  look  at  to  finding  the  problem,  understanding  the  problem  thru  discovery.    

For pictures

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Ricardo Gomes, Professor and Chair, Design and Industry Department

             NTUST  Workshop  Format  

DISCOVER:  

Ac;vity  #  1:  “How  did  we  get  so  much  stuff?”    “Break  the  Ice”  and  establish  a  casual,  interacGve,      posiGve  and  energeGc  tone  for  the  course  –  in  English!    

Ac;vity  #  2:  Conduct  “Day-­‐in-­‐the-­‐Life”  Family  Persona  

Group  Scenarios:  • A  trip  to  Shin  Kong  Mitsukoshi  Life  Square  shopping  mall    • A  Sightseeing  to  Yangming  Park  or  NaGonal  Park  Taipei    • A  trip  to  the  NaGonal  Palace  Museum    • A  trip  to  Miramar  Entertainment  Park  • A  trip  to  Taipei  Zoo    • A  trip  to  Taipei  Story  House  

             1.  Par;cipatory  Peer-­‐supported  Group  Ac;vi;es  and  Exercises  

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Ricardo Gomes, Professor and Chair, Design and Industry Department

             Ac;vity  #  2:  Conduct  “Day-­‐in-­‐the-­‐Life”  Family  Persona  

“A  Day  in  the  Life  Family  Scenario…June  30th,  2009”  1.  4-­‐6  Personas                                                                                                                                                                                                                  

(20  students:  4  “Family”  Groups  of  5  family  member  Personas)  2.  AcGvity  Day:  7  AM  –  7  PM  (12  hours)  3.  Develop  an  AcGvity  or  “Event”  for  each  hour  of  the  day  relaGve    

to  your  Family  AcGvity  (12  Hours=12  AcGviGes/”Scenarios”)  4.  Select  “Top  Ten”  AcGviGes  5.  Determine  what  is  the  three  (3)  “Easiest”  and  “Most  Difficult”  

AcGviGes  for  the  Family  to  do  together  6.  Select  “Top  Three”  most    possible  “Inclusive”  AcGviGes/Tasks  

 and  how  they  may  be  facilitated  7.    Select  “Best”  AcGvity  and  Product  SoluGon  that  may  best  

facilitate  this  AcGvity/FuncGon/Task  

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Ricardo Gomes, Professor and Chair, Design and Industry Department

             Ac;vity  #  2:  Conduct  “Day-­‐in-­‐the-­‐Life”  Family  Persona  

Infant 1 month to 1 year Yellow Toddler 1 year to 2 years Dark Blue Preschooler 2 years to 6 years Dark Green School age 6 years to 12 years Orange Adolescent 12years to 20 years Purple Young adult 20 years to 40 years Red Middle aged adult 40 years to 60 years Light Blue Young-old adult 60 years to 80 years Lime Old-old adult 80 years and beyond Magenta

1.  A  trip  to  Shin  Kong  Mitsukoshi  Life  Square  shopping  mall    2.  A  Sightseeing  to  Yangming  Park  or  NaGonal  Park  Taipei    3.  A  trip  to  the  NaGonal  Palace  Museum    4.  A  trip  to  Miramar  Entertainment  Park  5.  A  trip  to  Taipei  Zoo    6.  A  trip  to  Taipei  Story  House  

Scenarios:  

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Ricardo Gomes, Professor and Chair, Design and Industry Department

             Ac;vity  #  2:  Conduct  “Day-­‐in-­‐the-­‐Life”  Family  Persona  

Family  Member  “Persona”  Iden;ty  Card  Students  should  rate  their  level  of  ability  with:    0=  Full  Ability/No  disability  5=  Severe  Impairment  

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Ricardo Gomes, Professor and Chair, Design and Industry Department

             NTUST  Workshop  Format  

PHASE    I:  OBSERVATION  (Empathy)                                                                                                                                                                                Review  of  ExisGng  Campus  Public  SeaGng/Tables  Designs  

PHASE  II:  VISUALIZATION  (Prototyping  SoluGon)                                                                                                                                                                            Inclusive  Table/Bench  Design  Concept  

PHASE  III:  FEEDBACK  (ReflecGon  &  EvaluaGon  of  SoluGon)  

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Ricardo Gomes, Professor and Chair, Design and Industry Department

DISCOVER-­‐OBSERVE-­‐UNDERSTANDING-­‐INTERPRETATION:    

PHASE    I:          OBSERVATION  (Empathy)                                                                                                                                                                                Review  of  ExisGng  Campus  Public  SeaGng/Tables  Designs  

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Ricardo Gomes, Professor and Chair, Design and Industry Department

OBSERVATION    is  the  second  stage  that  we  have  the  students  employ    aver  they  have  established  a  clear  understanding  of  the  problem.  ObservaGon  can  be  done  in  a  variety  of  manners  and  approaches  such  as:    

•     arGfacts  reviews  •     looking  at  the  exisGng  market    •     looking  at  the  user  profile  •     site  observaGon  •     user  observaGon  •     media  documentaGon  •     interview  •     shadowing  

For pictures

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Ricardo Gomes, Professor and Chair, Design and Industry Department

             3.  Use  of  Personas  and  Scenarios  helped  to  formulate  and  develop      user  and  environmental  empathy  for  the  students.  

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Ricardo Gomes, Professor and Chair, Design and Industry Department

INTERPRETING    is  the  third  stage  which  will    be  translaGng  the  research  data,  realizing  they  are  not    the  experts  and  they  need  to  be  very  narraGve  and  interpretaGve  and  in  their    own  words  understand  the  situaGon.  

For pictures

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Ricardo Gomes, Professor and Chair, Design and Industry Department

PHASE  II:  VISUALIZATION  (Prototyping  SoluGon)                                                                                                                                                                            Inclusive  Table/Bench  Design  Concept  

Prototyping  SoluGon                                                                                                                                                                  Inclusive  Table/Bench  Design  Concept  

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Ricardo Gomes, Professor and Chair, Design and Industry Department

VISUALIZING/REALIZING    Once  they  have  established    all  of  these  areas,  then  at      that  Gme  can  they  begin  to  start  to  visualize,  realizing    their  design  idea,  their    design  approach  through  conceptualizaGon  and    soluGon  development.  

For pictures

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Ricardo Gomes, Professor and Chair, Design and Industry Department

EVALUATING  &  REFINING    is  that  tesGng  and  refining  process  of  design  that  is  paramount.  The  whole  design  problem  solving  process    must  engage  in  the  tesGng    and  refinement  of  design  soluGons.  

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Ricardo Gomes, Professor and Chair, Design and Industry Department

EVALUATING  &  REFINING    is  that  tesGng  and  refining  process  of  design  that  is  paramount.  The  whole  design  problem  solving  process    must  engage  in  the  tesGng    and  refinement  of  design  soluGons.  

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Ricardo Gomes, Professor and Chair, Design and Industry Department

EVALUATING  &  REFINING    is  that  tesGng  and  refining  process  of  design  that  is  paramount.  The  whole  design  problem  solving  process    must  engage  in  the  tesGng    and  refinement  of  design  soluGons.  

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Ricardo Gomes, Professor and Chair, Design and Industry Department

             2.    Role-­‐playing  Scenarios  helped  to  bridge  language  and      cultural  barriers,  as  well  as  s;mulate  ac;ve  and  engaged      project  research  and  explora;on..  

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Ricardo Gomes, Professor and Chair, Design and Industry Department

Pictures here Pictures here

Title

IMPLEMENTATION    is  the  final  stage  in  area  

number  six  would  be  the  implementaGon  stage:    the  tangible  soluGon.    

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Ricardo Gomes, Professor and Chair, Design and Industry Department

IMPLEMENTATION    is  the  final  stage  in  area  number  six  would  be  the  implementaGon  stage:    the  tangible  soluGon.    

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Ricardo Gomes, Professor and Chair, Design and Industry Department

IMPLEMENTATION    is  the  final  stage  in  area  number  six  would  be  the  implementaGon  stage:    the  tangible  soluGon.    

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Ricardo Gomes, Professor and Chair, Design and Industry Department

ReflecGon  &  EvaluaGon  

PHASE  III:    FEEDBACK    

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Ricardo Gomes, Professor and Chair, Design and Industry Department

Title

Pictures here Pictures here

Title

Overview  of  the  works  from      Universal  Design  Workshop  at  the      

Na;onal  Taiwan  University  of  Science  and  Technology    Machi  Sakata,  VisiGng  Scholar,  Japan  Patent  Office  

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Ricardo Gomes, Professor and Chair, Design and Industry Department

Asia/U.S  Collabora;ve  and  Comparison  

Ms.  Machi  Sakata  as  a  VisiGng  Scholar  in  the  Design  and  Industry  Department  at  SFSU  from  the  Japan  Patent  Office,  worked  on  the  development  of  a  new  guideline  /  checklist  for  Universal  Design  at  Chiba  University,  called  the  “C-­‐System.”  This  concept  was  iniGally  presented  at  the  InternaGonal  Conference  for  Universal  Design  2002,  Yokohama,  Japan.    

“C-­‐System”  is  a  guideline  /  checklist  in  Universal  Design.  This  guideline  augmented  the  Seven  Principles,  advocated  by  R.  L.  Mace  of  the  Center  for  Universal  Design  at  North  Carolina  State  University.    

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Ricardo Gomes, Professor and Chair, Design and Industry Department

Title

Pictures here

Matrix  of  C-­‐System  and  the  conceptual  models  

•   Basic  Need  

• Social  Need  

• Comprehensive  Need  

C-System

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Ricardo Gomes, Professor and Chair, Design and Industry Department

Title

Pictures here

Matrix  of  C-­‐System  and  the  conceptual  models  

     Fascina;on  and  Affinity  

C-System

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Ricardo Gomes, Professor and Chair, Design and Industry Department

For pictures

BASIC  NEED  

•   Safety      Using  sov  material            to  prevent  injury    

•   Understanding      Offering  lights  for            illuminaGng  area      

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Ricardo Gomes, Professor and Chair, Design and Industry Department

 Easy  to  move  or  extend  

For pictures

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Ricardo Gomes, Professor and Chair, Design and Industry Department

Title

Pictures here

•   Offering  areas  for  easily  gripping  table          and  seaGng  surfaces  

• Offering  seats  in  the  several        different  heights  

Feature  of  Body  

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Ricardo Gomes, Professor and Chair, Design and Industry Department

Conclusion  &  Post-­‐Workshop  Compara;ve  Review    

Although  the  NTUST  UD  Workshop  was  only  for  two  weeks,  compared  to  a  similar  five  week  class  conducted  at  San  Francisco  State  University  in  the  Summer  of  2007,  the  final  results  from  the  NTUST  Workshop  proved  to  be  more  producGve  and  comprehensive.    

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Ricardo Gomes, Professor and Chair, Design and Industry Department

Acknowledgements  &  Credits  •   Na;onal  Taiwan  University  of  Science  and  Technology  (NTUST)          College  of  Design,  Department  of  Industrial  and  Commercial          Design,  Professor  Pin-­‐Chang  Lin  and  Professor  Jeng-­‐Neng    Fan  

•   NTUST  DT2614  Prac;ce  of  Product  Design  Students,                                                                  UD  Workshop,  Summer2009  

•   Accessible  Landscapes:  Designing  for  Inclusion,  San  Francisco          State  University,  Phil  Evans,  Director,  Campus  Buildings  &          Grounds,  hfp://plopws.sfsu.edu/accessible_landscape/design_book.html    

•   SFSU  Design  &  Industry  Universal  Sea;ng  Design  Studio  Students          (1998  –  2007)  

• Ms.  Machi  Sakata,  SFSU  VisiGng  Scholar,  Japan  Patent  Office  

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Ricardo Gomes, Professor and Chair, Design and Industry Department

THANK  YOU  

Ricardo  Gomes,  Professor  and  Chair  Design  and  Industry  Department                                

[email protected]