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Contract HSE Plan 20 – C - 1 -

Warning Letter low potential impact Rule is broken for the

first time Final Warning Letter high potential impact

Final Warning

Letter Dismissal

Rule is broken for the second time or several rules are broken at the

same time

Final Warning Letter Dismissal

Rule is broken for the third time, or rule-

breaking caused injury or death, or was done recklessly or wilfully

Dismissal

Serious Services LLC

CONTENTS

1.0 INTRODUCTION................................................................................................................................................................... 6

2.0 PERFORMANCE MONITORING.......................................................................................................................................... 6

2.1 HSE Targets.............................................................................................................................................................. 62.2 HSE Key Performance Indicator (KPI)...................................................................................................................... 6

3.0 LEADERSHIP AND COMMITMENT..................................................................................................................................... 7

3.1 Visibility...................................................................................................................................................................... 7

4.0 POLICY AND OBJECTIVES................................................................................................................................................ 7

4.1 HSE Policy Statement............................................................................................................................................... 74.2 Distribution and availability........................................................................................................................................ 74.3 HSE Policy Dissemination......................................................................................................................................... 84.4 Review of HSE Policy................................................................................................................................................ 84.5 Objectives.................................................................................................................................................................. 84.6 Challenges................................................................................................................................................................. 8

5.0 ORGANISATION, RESPONSIBILITIES, RESOURCES, STANDARDS AND DOCUMENTS.............................................8

5.1 Organization chart..................................................................................................................................................... 95.2 Roles and Responsibilities........................................................................................................................................ 95.3 Resources.................................................................................................................................................................. 95.4 Competence.............................................................................................................................................................. 95.5 HSE in-house Training............................................................................................................................................ 105.6 HSE Mandatory Training......................................................................................................................................... 105.7 Occupational Health Awareness............................................................................................................................. 115.8 Environmental Protection........................................................................................................................................ 115.9 Sub-Contractors....................................................................................................................................................... 115.10 Communication.................................................................................................................................................. 125.11 HSE Meeting Programme.................................................................................................................................. 125.12 HSE Performance.............................................................................................................................................. 135.13 Standards and Document Control..................................................................................................................... 13

6.0 HAZARDS AND EFFECTS MANAGEMENT PROCESS...................................................................................................13

6.1 METHODS AND PROCEDURES FOR HAZARDS AND EFFECTS MANAGEMENT........................................................................136.2 ROAD TRANSPORT/JOURNEY MANAGEMENT..................................................................................................................... 146.3 STOP............................................................................................................................................................................. 146.4 CHEMICAL HANDLING....................................................................................................................................................... 15

7.0 PLANNING AND PROCEDURES...................................................................................................................................... 15

7.1 HSE PLAN...................................................................................................................................................................... 157.2 EMERGENCY RESPONSE.................................................................................................................................................. 157.3 EMERGENCY DRILL.......................................................................................................................................................... 167.4 MEDICAL FACILITIES........................................................................................................................................................ 167.5 HYGIENE......................................................................................................................................................................... 167.6 FIRST AID........................................................................................................................................................................ 17

8.0 IMPLEMENTATION, MONITORING & CORRECTIVE ACTION........................................................................................17

Feedback / Analysis:................................................................................................................................................................. 17Comparison of performance:.................................................................................................................................................... 17

8.1 IMPLEMENTATION............................................................................................................................................................. 188.2 MONITORING................................................................................................................................................................... 188.3 CORRECTIVE ACTION....................................................................................................................................................... 188.4 ACCIDENT/INCIDENT......................................................................................................................................................... 19

9.0 AUDIT & INSPECTION....................................................................................................................................................... 19

9.1 AUDIT PLAN.................................................................................................................................................................... 199.2 INSPECTIONS................................................................................................................................................................... 20

10.0 REVIEW.............................................................................................................................................................................. 20


COPY HOLDERS

HELD BY Company Control Copy No. LocationContract Manager Serious Services 1Contract Holder PDO 2Site Representatives PDO 3, 4, 5, 6Operations Manager (Maintenance) Serious Services 7Operations Manager (Catering) Serious Services 8Sub contractor-Environment Sustain 9Sub contractor-Transportation Rough Ride 10Sub contractor-Gardening Nakhal 11Site Manager Serious Services 12, 13, 14, 15HSE Manager Serious Services 16HSE Advisors Serious Services 17, 18, 19,20Hygienist Serious Services 21


Scope of the Contract HSE Plan:

The HSE Plan is prepared for Integrated Estate Services - North for carrying out work on contract No.C31-9999 (Catering, Maintenance and Environmental Services). The scope includes:

Management of Environmental Services provided by subcontractor Nakhal. Maintenance services for camp related facilities and A/c systems in oil & Gas production stations. Gardening services T.V. System maintenance and pay satellites. (Deploying sub contractor- Management and control

of all furnishings (except office furniture) Catering services STP operation & Maintenance Civil project Works

Control of the Contract HSE Plan:The contract HSE Plan is prepared by the HSE Manager, reviewed by Contract Manager and approved by the General Manager.

Controlled copies of the HSE Plan shall be issued to above copy holders, Suggestions to amend the HSE Plan shall be addressed to the HSE Manager.

The copy holders shall be responsible for maintenance of their respective copies of the HSE Plan.

On receipt of year 20.. HSE plan, the copy holder is responsible to remove and destroy old copy of the HSE Plan.


1.0 INTRODUCTION

This contract HSE Plan sets targets and action items for Serious Services LLC, its subcontractors to improve HSE performance. This HSE Plan revised from the action items derived from Serious Services & client’s workshop, Serious Services HSE Management System review held at corporate level and Serious Services and sub-contractors interior review meeting held in xxxxx?

2.0 PERFORMANCE MONITORING

2.1 HSE Targets

No Performance Indicator Target 2015

Actual 2015

Target2016

Remarks

1 Fatality 0 0 0

2 Lost Time Incident Frequency (LTIF) 0 0.4 0

3 Total Reportable Case Frequency (TRCF) 0 4.5 0

4 Motor Vehicle Incident Rate (MVIR) 0 0.65 0

5 Food Poison Case 0 0 0

6 Total Reportable Occupational Illness Frequency (TROIF) 0 4.5 0

7 Environmental Incidents 0 0 0

2.2 HSE Key Performance Indicator (KPI)

No Performance Indicator Target 2016

1 Mandatory HSE TrainingReport Mandatory HSE Training Compliance. 95%

2 Planned in-house trainingFollow in-house training plan included in HSE plan. 95%

3 Execution of Planned HSE AuditsHSE audit plan implementation 95%

4 HSE Plan actionClose-out actions specified in the HSE Plan. 90%

5 Drivers/Operators CompetentEnsure drivers/operators are assessed and confirmed as competent to work. 100%

6 Vehicle RAS Compliance 100%7 Employee medical Check-up - Framingham test – Fitness to work 90%8 Food safety and work hazards 15 different poster preparation. 90%

3.0 LEADERSHIP AND COMMITMENTThe Management of SERIOUS SERVICES LLC and various section heads are firmly committed to maintaining and continuously improving of HSE management system and to protect health, safety of Serious Services employees and also others who may be affected by its activities and to the protection of environment at all work places and will ensure that no environmental hazard will be created by the activities of Serious Services and sub-contractors.

3.1 Visibility


No Action Action Party Target

1 Management visit to convey safety message, staff meeting and inspection/audit.

General Manager/Contract Mgr Monthly

2 HSE Manager/Quality Manager visit for inspection, compliance audit, meeting, training, QHSE workshop.

HSE Manager/Quality Manager Monthly

3 Prepare new 15 QHSE posters to spread food safety and work hazards message among employees.

HSE Manager/Quality Manager Feb-2016

4 Continuation of award scheme and reward best employee of the month award to staff.

Operations Manager/HR Manager Monthly

5 Select best location for the year 2008 award. Director of Operations/Quality Manager Feb-2016

6 Meet the criteria of evaluation process for zonal safety award 2008.

HSE Manager/Quality Manager March-16

7 Distribute HSE Diary-2016 to functional heads and locations. HSE Manager January-16

4.0 POLICY AND OBJECTIVES

4.1 HSE Policy StatementNo changes in HSE policy same policy will be continued for the year 2016.

4.2 Distribution and availability

Serious Services Management will ensure that all concerned parties (including subcontractors and LCC) are provided with a copy of the HSE policy statement. The policy shall be displayed on relevant notice boards, and made available in the relevant working languages of the employees.

No Action Action Party Schedule

1 Distribute new HSE Slogans for the year 2016 and display at locations.

HSE Manager/HSE Advisor Feb 2016

2 Set QHSE objectives, targets and KPI for the year 2016.

General Manager/Contract Manager Jan-2016

4.3 HSE Policy Dissemination


1Communicate HSE Policy, Alcohol & Drug Policy, commuting policy, cell phone policy and No-smoking policy to new employees.

HSE Manager/HSE Advisor

For new arrivals

4.4 Review of HSE Policy


1 Revise commuting policy in line with PDO new commuting policy and communicate to staff.

Contract Manager/

HSE ManagerMar-2016


4.5 Objectives

The main objective of this plan is to drive HSE improvement throughout the contract in all Serious Services locations in a consistent manner and to ensure that the HSE performance targets set out in this plan are achieved through action items planned.

Achieve continuous improvement of LTIF, TRCF, MVIF, TROIF Attain improvement in Road Safety through the agreed action items from workshop and meetings

with client and Sub-contractors. Manage sub-contractors/vendors more effectively for the minimization of incidents through hazard

elimination and control measures. Training to ensure competent workforce. Meeting the Key Performance Indicators (KPI) targets.

4.6 Challenges

Road Safety Improving QHSE awareness of staff Compliance to ISO/HACCP requirements

5.0 ORGANISATION, RESPONSIBILITIES, RESOURCES, STANDARDS AND DOCUMENTS

SERIOUS SERVICES recognizes that to fulfill the requirement of HSE is the responsibility of line management, hence the Contract Manager/Operations Managers, being overall in charge, is responsible for the implementation and maintaining HSE and Hygiene requirements. Operations Manager, Site Manager, Camp Boss, Section Heads are held responsible for their respective areas. The role played by HSE Manager, Hygienist, HSE advisors are for consultation, guidance monitoring of the implementation of the HSE plan and for developing and maintaining HSE Management System.

5.1 Organization chart

No Action Action Party Schedule1 Update site organization chart reflecting Key

and HSE critical positionsContract Manager/Operations Manager Feb-2016

5.2 Roles and Responsibilities

Operations Manager being overall in charge is accountable for the Management of HSE throughout the contract. However, the team of Operations Manager, Site Manager, Supervisors, Camp Boss and work co-coordinators, Permit Applicant, Permit Holders and Foreman are responsible for ensuring that activities are carried out in accordance with the Serious Services HSE Plan.

HSE Manager shall be responsible for monitoring of HSE Plan in the contract and providing professional HSE advice to the line management. HSE Advisors, Hygienist are responsible to provide professional HSE & Hygiene advice to the line management, monitoring implementation of HSE Plan of the respective location, facilities and line management for continuous improvement in HSE across the operation.


No Action Action Party Schedule1 Ensure availability of tasks and targets for all employees at

site.Operations Manager May-2016

2

Roles and responsibilities to be defined for all HSE critical positions

Operations Manager

Manager/HSE Manager

May-2016

5.3 Resources

Serious Services Management shall provide adequate competent human resources, equipment, vehicles, tools and financial resources for the effective HSE Management System throughout the project.

5.4 Competence


1Conduct a HSE workshop on supervision of HSE for supervisory level of staff.

Contract Manager/HSE Manager

May-2016

2

HSE competence framework to be developed Operations ManagerManager/HSE Manager

May-2016

3

HSE competence assessments to be conducted for all HSE critical positions

Operations ManagerManager/HSE Manager

May-2016


5.5 HSE in-house Training

Training Type Responsible Person (Leader) Fahud Yibal Lekhwair Qarn Alam

Hygiene Hygienist Feb-2016 Jan-2016 Mar-2016 Feb-2016HACCP Hygienist May-16 Apr-2016 May-2016 Jan-2016Work hazards (HEMP) HSE Advisor Aug-2016 Sep-2016 July-2016 Aug-20165-S Refresher Training Hygienist Dec-2016 Nov-2016 Oct-2016 Dec-2016Road Safety HSE Advisor Jan-2016 Feb-2016 Jan-2016 Mar-2016Emergency Procedures HSE Advisor Mar-2016 Mar-2016 Feb-2016 Apr-2016Fire Safety HSE Advisor Apr-1607 June-16 Apr-2016 May-2016Health Hazards (HRA) HSE Advisor Jun-2016 May-16 June-2016 Nov-2016Food Poison & Control Hygienist July-2016 July-2016 Aug-2016 Sep-2016

Environmental Protection HSE Advisor Sep-2016 Aug-2016 Sep-2016 July-2016Journey Management HSE Advisor Oct-2016 Oct-2016 Nov-2016 June-2016Manual Handling/Equipment Safety HSE Advisor Nov-2016 Dec-2016 Dec-2016 Oct-2016

5.6 HSE Mandatory Training

No Action Action Party Schedule1 Mandatory training of employees (As required in C-9) or as

per contractual requirement.Site Mgr/

HSE Advisor Monthly

2 Update HSE training records and verify that all employees attended mandatory HSE training courses.

HSE Advisor/Hygienist Monthly

3 Arrange food safety mandatory training for supervisory staff. Hygienist/Quality Manager Quarterly

4 Executives attend the ‘HSE for Senior Executive Training in 2016’ arranged by PDO. Executives As scheduled by

PDO

5 Managerial positions staff attend the “HSE for Managers training’ arranged by PDO Managers As scheduled by

PDO

6 Supervisory staff/charge-hand/foreman attend the ‘HSE for Supervisors Course’ arranged by PDO Supervisors As scheduled by

PDO

5.7 Occupational Health Awareness

No Action Action Party Schedule1 Conduct Occupational Health Risk Assessment and record

results OHP FEB-2016

2 Prepare alcohol abuse alert and distribute to the location to alert the staff about the hazards of alcohol consumption. HSE Manager May-2016

5.8 Environmental Protection

No Action Action Party Schedule1 Monitor and report water and electricity consumption. Site Manager/HSE Each month


Advisor before 5th

2 Induct new staff on environmental protection. HSE Manager/Quality Manager New arrivals

3Collect renewed license/certificates (STP, scrap yard, sludge farm) from authorities and display at prominent places.

Site Manager/HSE Advisor August-2016

5.9 Sub-Contractors

The sub-contractors shall be subject to the same standard, as SERIOUS SERVICES is required to comply in the performance of contract. Regular audits/inspections will be planned and conducted to verify and assess sub-contractors compliance to HSE Management System.

The HSE Advisor will monitor sub-contractors compliance at site and non-compliance shall be reported to site manager and contract manager for appropriate action.

Related HSE statistics of sub-contractors shall be included into SERIOUS SERVICES statistics. All sub-contractors are accountable for their respective HSE performance and shall be required to meet Key Performance Indicator and targets in line with Serious Services and PDO HSE objectives.

The sub-contractors HSE Statistics shall be included into contract HSE Statistics. Sub-contractors performance shall be closely monitored and incorporated in the Serious Services overall HSE performance/Statistics.

The sub-contractor HSE Performance will also be included on the agenda of regular Serious Services HSE Management System reviews for this contract.

No Action Action Party Schedule1 Revise sub-contractors HSE assessment check-list and

distribute to the location. HSE Manager March-2016

2 Monitor sub-contractor compliance to contract HSE requirement.

Site Manager/HSE Advisor Monthly

3 Assess sub-contractors HSE-MS system prior to awarding contract.

Contract Mgr/Site Manager

Prior to contract award

Control of Suppliers: Vendor/Supplier/Third Party Performing Services for Serious Services or its sub-contractors that involve Journeys to site and irregular presence on site will not be required to prepare HSE Plan. They will be monitored by Site Manager/Operations Manager.

5.10 CommunicationCommunication is a two way process to ensure that relevant HSE information is communicated to all concerned.

5.11HSE Meeting Programme

5.11.1 Objectives:

Review previous Minutes of meeting and ensure that actions are closed-out. Active participation and commitment to the HSE-MS. Communicate HSE performance and resolve any HSE issues and outstanding items Interact between Serious Services and Sub-contractors key personals to cascade the HSE

messages to the staff.


Discuss and find way to control hazards, unsafe acts & conditions. Get the feedback from employees and pass appropriate message Encourage communication and debate

5.11.2 Code of conduct:

1) Coastal HSE Meetings: Incorporated with quarterly Management meeting, General Manager, top management, contract manager, operational team, and HSE teams will be participated.

2) Interior HSE Meeting: Interior HSE meeting will be held in PDO Fahud, Lekhwair, Yibal and Qarn Alma, Serious Services and sub-contractors key personals will be participated. Meeting will be held monthly.

All proceedings will be recorded, (MOM) distributed and filed. Attendance will be recorded for all meetings All action items arising from meetings will be tracked and closed within target dates Preparation of Agenda will be decided with the discussion of concerned persons.

5.11.3 Meeting Structure:

Area Timing Participants

Coastal HSE Meeting Jan-2016, May-2016, August-2016, Nov-2016

Management Team, Operations Team & HSE Team

Key personals group meeting Weekly Location staff

Location HSE Meeting Monthly Serious Services & Sub-contractors Key personals

QHSE Alert discussion and communication Quarterly Location Staff

5.12HSE Performance

HSE LTI notice boards will be updated at corporate and location daily and the project HSE performance shall be communicated with the employees during the HSE meeting.

No Action Action Party Schedule1 Update HSE LTI board on daily basis HSE Advisor/

HSE Assistant Daily

2 Arrange celebration and award gift to staff for the achievement of 2 years LTI free. Contract Manager March-2016

3 Update HSE performance data and communicate to management and contract holder.

HSE Manager/Contract Manager Monthly

5.13Standards and Document Control

Applicable Serious Services HSE Procedures, standards, guidelines and documents shall be used for the entire scope of work in different locations. Serious Services documents shall be revised as and when required. HSE Manager shall maintain these documents for reference and use.


6.0 HAZARDS AND EFFECTS MANAGEMENT PROCESS

6.1 Methods and Procedures for Hazards and Effects Management

Hazards have been identified and assessed for all activities including sub-contractors activities in the contract and documented on HEMP Register. Copies of the Hazard and Control Sheets will be distributed to Site Managers and sub-contractors for reference in their respective activities.

The work coordinators and Supervisors will ensure that control measures mentioned on the HEMP sheets are implemented. The HSE Advisor will carry out periodic check on awareness among site personnel of the hazards and report any non-compliance for corrective action. The HEMP sheets will be reviewed for the changes required and will be updated accordingly.

No Action Action Party Schedule1 Prepare HEMP for C4 scope of work including

accommodation /desert living and distribute to location. HSE Manager Feb-2016

2 Conduct a HSE workshop on HEMP for supervisory staff. HSE Manager May-2016

3 Presentation to Operations Manager on critical control points amendment. Quality Manager Feb-2016

4 Refer to Hazard Register for preparing Job HSE Plans. Supervisor Every PTW

6.2 Road Transport/Journey Management

No Action Action Party Schedule1 Execute inspection/audit on each vehicle including sub-

contractors vehicles for the compliance with SP-2000Site Manager/HSE Advisor Monthly

2 Make available updated light and heavy vehicles (May 2007) Journey Management MAP at journey managers office.

HSE Manager/Journey Mgr Mar-2016

3 Carry out drivers on job assessment and analyze the result. HSE Advisor May-2016,Nov-2016

4 Update RAS sticker once it gets expires. HSE Advisor Before expiry

5 Effectively monitor the use of shift commuting buses by logging passengers and random verification.

Site Manager/Journey Mgr On each trip

6Continue with campaign to promote awareness about the use of private vehicle hazards and encourage to use company provided transport.

Operation Mgr/ HSE Advisor

Mar-16, June-16, Sep-16, Dec-16

7 Ensure sub-contractor vehicle and drivers comply with Journey Management System

Journey Manager, Site

Manager

Project Duration

6.3 Behavior Based Programme

No Action Action Party Schedule1 Analyze behavior findings and report to contract

holder. HSE Manager Monthly

2 Carry out behavior observations.Site Manager/

Supervisor/HSE Advisor

Monthly


6.4 Chemical Handling

No Action Action Party Schedule1 Ensure SHOC/MSDS are available at site for the

chemical in use, update chemical listHSE Advisor/Camp

Boss Monthly

2 Conduct Toolbox talks on risks of chemical exposure. HSE Advisor/Camp Boss

Selected Week

3 Ensure all staff and sub-contractors staff issued the right PPE for handling of chemicals. Supervisors/Camp Boss Project

Duration

7.0 PLANNING AND PROCEDURES

Emergency Drills shall be conducted as scheduled to test the proficiency of the workforce to handle the specific emergency. Any action points arising out of the drill will be discussed with the employees and corrective actions will be taken.

7.1 HSE Plan

No Action Action Party Schedule1 Conduct HSE workshop to set the action items for 2016

HSE plan with location key staff.Contract Manager/

HSE Manager Jan-2016

2 Distribute HSE Plan to the concerned. HSE Manager Feb-2016

3 Arrange a workshop to communicate HSE Plan action items to staff.

Site Manager/HSE Advisor Feb-2016

4 Prepare HSE Plan compliance report and submit to contract holder. HSE Manager Monthly

7.2 Emergency Response

No Action Action Party Schedule1 Conduct emergency drills with observers as scheduled. HSE Manager Refer 7.3

7.3 Emergency Drill

Emergency Drill Type

Responsible Person (Leader) Location1 Location2 Location3 Location4

Evacuation Site Manager/HSE Advisor Jan-2016 July-2016 Apr-2016 Oct-2016

Man Lost HSE Advisor/Journey Manager Mar-2016 Sep-2016 June-2016 Dec-2016

Fire At work place Supervisor/HSE Advisor May-2016 Nov-2016 Feb-2016 July-2016

MedicalEmergency

HSE Advisor/ Hygienist July-2016 Jan-2016 Aug-2016 Mar-2016


Food Poison Catering Mgr/

Hygienist Nov-2016 May-2016 Dec-2016 Jan-2016

Motor Vehicle Incident

HSE Advisor/Journey Mgr Sep-2016 Mar-2016 Oct-2016 May-2016

7.4 Medical Facilities

No Action Action Party Schedule1 Record and report sickness and absenteeism to

Management. HSE Advisor Monthly

2 Arrange Routine Medical Fitness examinations to employees. Fitness to work programme. Framingham test HSE Advisor Monthly

3 Renew medical examination for catering employees with Ministry. HR Manager Aug-2016

7.5 Hygiene

No Action Action Party Schedule1 Verify HACCP compliance and HACCP records. Hygienist/

Catering ManagerDaily/Weekly/

Monthly

2 Monitor and record storage temperature in given chart thee times in a day.

Catering Supervisor/Hygienist Daily

3 Preserve food sample for 96 hours in specified cold unit.


4 Maintain clean storage areas and dust removal Catering Supervisor/Hygienist Daily

5 Manage waste segregation, containment and disposal effectively


7.6 First Aid

No Action Action Party Schedule1 Refresh first aiders training and display first aiders name

at prominent places.Site Manager/HSE Advisor Monthly

2 Inspect first aid kits are available at worksite, office, camp, vehicle, workshop.

HSE Advisor/Hygienist Monthly

8.0 IMPLEMENTATION, MONITORING & CORRECTIVE ACTION

Line management and as a team all employees shall be held responsible for HSE performance. HSE personnel will assist in implementing various activities and will monitor HSE performance by visits, inspections and audits.

Performance Indicators: HSE Manager will monitor the compliance every month. Contract Manager will check the compliance every month and performance will be discussed in corporate quarterly HSE meeting.

Achievement of Milestones: The HSE Manager will specify achievement of milestone in the month end report. Achievement will be discussed in Quarterly HSE meeting.


Close out action items: The reports of closing items from inspections and audits shall be sent to the particular location Operations Managers for action and the HSE Manager will monitor the actions.

Road Safety Checks: Daily and monthly vehicle checks will be conducted at site and report will be maintained by HSE Advisor and for further action report will be sent to transportation manager through HSE Manager.

Compliance against targets: SERIOUS SERVICES HSE plan sets the targets for the contract. The HSE Manager shall monitor and update the performance achieved against targets on monthly basis.

Feedback / Analysis: The results of performance indicators shall be reviewed in management review meeting and corrective actions shall be allocated to the responsible persons.

Comparison of performance:The HSE Manager shall maintain comparison of performance between different locations.


8.1 Implementation


1Ensure that all control and recovery measures are in place at site during the execution of work and tool box talk is conducted.

Supervisors/ Site Manager Daily

2 Develop HSE plan monitoring chart and ensure the implementation.

HSE Manager/HSE Advisor

Monthly

3

Prepare trend analysis on HSE performance indicators, STOP, incident analysis, occupational illness, sickness absenteeism and recommend improvement and initiate action.

HSE Manager Quarterly

4 Develop HSE activity program for HSE meetings, HSE inspections, audits, emergency drills, HSE trainings. HSE Advisor Monthly

8.2 Monitoring


1Monitor HSE Performance Indicator, identify areas for improvement and recommend corrective action in corporate Management HSE Meeting

HSE Manager/Quality Mgr Quarterly

2 Monitor and report the progress on HSE compliance of sub-contractors in HSE meeting. Site Manager Monthly

8.3 Corrective Action


1 Prepare inspection/audit report and distribute to the concerned locations site manager for corrective actions.

HSE Manager/ Quality Manager

After the inspection/

Audit

2 Follow-up and close out actions items HSE Manager/ Quality Manager

on agreed target date


8.4 Accident/incident


1Written report will be passed to HSE Manager on all accidents/incidents occurring at site or any other concerned work places.

Site Manager/HSE Advisor

Within 24 hrs of occurrence

2 Investigate medium and high potential accidents/incidents and prepare report.

Contract Manager/HSE Manager/

Quality Manager

Within a week after occurrence

3 Review and close out the recommended action items.

Contract Manager/HSE Manager

On agreed target date

9.0 AUDIT & INSPECTION

9.1 Audit PlanFour types of audits will be carried out as shown below:

Level-1 Audits: Organised and run by QHSE Team

Audit Responsible Person (Leader) Location1 Location2 Location3 Location4

Carry out food safety & QHSE Compliance

audit in the locations.

HSE Manager/Quality Manager Mar-2016 Nov-2016 June-2016 Aug-2016

Conduct audit on head office journey

management system.HSE Manager May-2016

Level-2 Audits: Organised and run Serious Services Management & Certified internal audit team


Carry out ISO/HACCP internal audit.

Certified internal auditor Sep-2016 Nov-2016 Sep-2016 Oct-2016

Level-3 Audits: External Surveillance Audit Organised by Serious Services and run by External ISO/HACCP audit team


Arrange to carry out ISO/HACCP external

compliance audit.

External Certified auditor Mar-2016

Level-4 Audits: Sub-contractors Audit by HSE Team


Audit Responsible

Person (Leader) Location1 Location2 Location3

Location4

Carry out journey management audit on commuting bus

services at Cold Line Trading, Adam.

HSE Manager June-2016

Conduct audit on Gardening Services at Rabou office, Fahud. HSE Manager July-2016

Carry out Environmental Services Compliance audit at Al-

Katheery office, Fahud.HSE Manager Mar-2016

9.2 Inspections


1 Carry out inspection in location during site visit. HSE Manager/Quality Manager

Monthly

2Conduct inspection in sub-contractors worksite, maintenance workshop, sludge farm, waste yard, STP and call of work.

HSE Advisor/Site Manager Monthly

3 Carry out inspection in catering facilities and accommodations. Hygienist Monthly

10.0 REVIEWManagement review meeting will be held quarterly at SERIOUS SERVICES head office. Effectiveness of the HSE activities will be reviewed. Senior Management, Operations team and QHSE team will be participated in the review meeting and reviews HSE Management System, its effectiveness and suitability in:

Managing HSE risks

Reinforcing efforts to continually improve HSE performance

Ensuring its continuing suitability and effectiveness

The issues to be addressed as part of the review process typically include: Any recommendations which have been made in audit reports.

Any recommendations made in investigating incidents.

Extent of follow-up on audit and incident action items

The continuing suitability of Serious Services HSE policy

The continuing suitability of Serious Services HSE objectives and consequent amendments to the HSE Plan and HSE Management System documentation if necessary

Performance against targets

Resources allocated to achieve HSE objectives.


1 Review HSE Management System, QHSE Performance, and Accident/incident review.

Contract Manager/HSE Manager/

Quality Manager

Jan-2016, April-2016, July-2016,

October-2016


2 Review critical control point of food operation and

prepare documentation for implementation. Quality Manager March-2016

3 HSE Plan compliance review of PDO contract. Contract Manager/HSE Manager Monthly

4 Review HSE Plan and its implementation. HSE Manager Jan-2016


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