how to make social learning work
TRANSCRIPT
Sprout Lab works with organisations to design learning ecosystems that accelerate expertise
What we do
• different types of social learning and when to use them
• approaches to community building
• success factors for social learning
• what a community manager does and why they are key
We will discuss …
Humans are social All learning is social
Why doesn’t social learning work? Your thoughts …
Virtual water coolerDiscussions
Structured + Specific
User groupsProject based
Hardest way to startRe-works the way you do business
Two important S words to go along with social learning
SparksBarn raising Events - online jamRole plays – interactive story telling
Good stepping stoneReworks how people learn
Types of social learningTools Some ideas about when to use
Threaded discussions Debatable topicsWhere the learner might need to reflect
Commenting Reactions to content
Virtual classrooms Complex topics that need discussion and in-depth exploration
Updates – text and images SharingQuestions and answers“Working out loud”
Collaborative editing – text and media
Building, sharing and review
Group chat Sharing and simple discussions
Working out loud starts with making your work visible in such a
way that it might help others. When you do that – when you
work in a more open, connected way – you can build a
purposeful network that makes you more effective and provides
access to more opportunities (Stepper, 2014).
Working out loud circles
The hierarchy of presence
F2F
Virtual classroom - voice
Discussions - text
We want to build a blended program in agile project management.
What are some ways Rebecca could use social learning?Your thoughts …
“Our system doesn’t need a community manager”
A vendor
Your community manager is key
Is this more role more management or leadership
Management Leadership
Stages of a community
Based on Gilly Salmon’s 5 – stage model
Development
Access and motivation
Information exchange
Knowledge construction
Online socialisation
Building a community
IcebreakersWhat is your favorite …. Plant role models
Access and motivation
Online socialisation
Our social learning system is a ghost town.
What are your suggestions for Rebecca?Your thoughts …
A blueprint for a content free course
On your platform
Spark Weekly summary- Include a
statement from each person
Facilitator asks questions
Message about the spark
Mid week “… is happening online”
Message about the spark summary
Success factors
Senior management involvement
Think beyond sharing and discussions – what can people build
What would you do face to face? Do that online
Social learning doesn’t scale
Social learning doesn’t scale
Needs smaller groups – around 15 to 20 people
Give activities a time frame – e.g. a week
Two themesStructured & Specific
When: Wednesday 26 October 2016 Time: 12.30pm – 1.00pm AEDT (Melb/Syd time)