history and program development has 3190. why this class? more accurate diagnosis time savings...
Post on 21-Dec-2015
214 views
TRANSCRIPT
Why this class?
More accurate diagnosis Time savings Greater patient retention Greater satisfaction Increased patient compliance
Why this class?
Better patient outcomes High quality Reduced malpractice A thriving practice Tune up communications
Health Ed vs Patient Ed
Individuals Active process Individual assessment Patient understanding Rapport Emotional support
History
Earliest … patient-provider Next…target population Diabetes (1960s and 70s) Published in 1970s Hospital-wide support
Determinants of health…
Overweight/obesity Tobacco use Substance abuse Responsible sexual behavior Mental health
Determinants of health…
Injury and violence Environmental quality Immunization Access to health care
Stages of Illness Experience
1. Symptom Experience Stage
2. Assumption of the Sick Role Stage
3. Medical Care Contact Stage
4. Dependent-Patient Role Stage
5. Recovery or Rehab Stage
Sick Role
1. Sick person is exempt from the performance of certain normal social obligations
2. Sick person is exempt from a certain type of responsibility for ones own state (seeks health care, not immediate cure)
3. Legitimization of the sick role is partial4. Being sick, except in the mildest of cases, is being in
need of help
Local Demographics (Weber Co.)
Median age = 29.3 White = 87.7% Black or African American = 1.4% American Indian/Alaska Native = 0.8% Asian = 1.3% Hispanic or Latino = 12.6%
Mexican = 8.9%
Local Demographics (Weber Co.)
Median income = $44,014 (household) Per capita = $18,246 Persons below poverty = 9.3% Foreign born = 6.4% Language other than English spoken at
home, pct age 5+ = 12.6%
Barriers to Cultural Sensitivity
Ethnocentrism Stereotyping Cultural blindness Cultural shock Lack of qualified interpreters (speakers &
translators--writers) No cultural training
Providing Cultural Care Know own beliefs, attitudes, and biases Use inclusive language, no slang No assumptions other than we are human, are
born, and die Walk in shoes - observe and listen Know the history of the people Be patient, flexible, open to change