hiring winning talent

The Manzanares Group IncAffiliate of Vital Learning

Presents Hiring Winning Talent

One of today’s most difficult challenges is to hire and retain

truly outstanding talent.

Like a bucket with a hole in it, the challenge is made all the more difficult when an organization’s

leaders do not know how to retain winning talent.

Once leaders are skilled at retaining winning talent and the hole in the bucket is addressed,

then the significant effort required to hire winning talent isn’t wasted.

Achieving that end state, an organization in which leaders are

successful at both retention and hiringis our goal.

Copyright ©Integral Talent Systems, Inc.

Hiring Winning Talent


Just as “Breakfast” is Your Most Important Meal of the Day…

“Hiring” is One of the Most Important Responsibilities

You Have as a Leader!


I. The Hiring Challenge!

II. About “Hiring Winning Talent”?

III. Elements of “Hiring Winning Talent.”

Agenda


Impact of Key Elements on Leadership Performance

Developing Others

Hiring Right

Daily Leadership

Project Leadership

25%

25%35%

15%

The Hiring Challenge



Top Talent Responses to This Question:

“What are the chances of leaving your job voluntarily during the

next 12 months?”

Moderately high to almost certain = 52%



Society for Human Resource Management“83% of employees said it was extremely likely or

somewhat likely they would actively seek new employment once the job market and

economy improves.”

Accenture“48% of U.S. middle managers surveyed said

they were looking for another job or planned to do so when the economy recovered.”


US Business Environment

Unemployment 10.2% (November)



The Business Impact…

Poor quality hires lead inevitably to poorindividual performance and may impact team and organizational performance.

Poor quality hires also lead directly to team member turnover.




Good quality hires lead inexorably to improved individual performance and most likely to improved team and organizational performance.

Good quality hires also lead directly to improved team member retention.




Developing a good quality hire into a winning team member is more likely than developing a poor quality hire into a good team member.

Winning team members bring higher productivity, increased customer service, and better overall organizational performance.



Why Bad Hires Happen…

Not knowing what to look for.

Not knowing what it takes for success on a job.

Inappropriate people for interviewing and hiring.

Merely filling vacancies versus hiring “right”.

Selections made by using one person versus team.

Candidate misled the organization in interview.

Candidate misled about “opportunity fit”.



II.About “Hiring Winning Talent”


Elements of Hiring Winning Talent

Why Worry About Team Member Retention?

Who’s At Risk?

Identifying Retention Strategies and Tactics

Surfacing Team Member Retention Needs

Creating a Retention Action Plan for Your Team


What is Hiring Winning Talent?Selection System – HWT is a structured selection system that emphasizes the use of singular, past-behavior questions.

Definitions of Success – The system depends on specific, well-grounded definitions of what drives success and what job related competencies to look for. The definitions must be agreed upon by all who participate in the process.

Trained Teams – The system is implemented by teams, not single individuals, and the members of the teams must be trained to be effective.

Disciplined Approach – The system requires a disciplined approach by each member of the team to ask the assigned questions, take effective and legal notes, and to provide documented ratings for the selection process.

About “Hiring Winning Talent”



Participants learn a process, plus skills and techniquesthat enables them to put the hiring puzzle together.

1. Develop Clarity and Agreement on What to Look For

3. Effectively Utilize an

Interview andSelection Team

2. Design Performance-Predictive

Competency–Based Questions

4. Follow the HWT Interview Plan: Take

Complete Notes, Select as a Team

Select & Hire

Winners


The HWT program helps leaders…Implement a predictable, structured hiring process.Determine specific competencies needed for job success.Create a clear and effective “questioning strategy” designed to uncover relevant selection information. Develop interview skills necessary to effectively evaluate candidates against objective criteria. Effectively involve team members in the hiring process.



IntroductionWhat is Winning Talent?

Define The Ideal CandidateThe Position DescriptionIdentifying Job CompetenciesThe Questioning StrategyCompetency-Based Questioning

Plan the InterviewThe Hiring Strategy MeetingPreparing Your Interview TeamGreat Reasons to Work Here

Conduct the InterviewCreating an Appropriate ClimateKey Steps for Conducting the InterviewResponding to Challenging Interviewee Questions

Make the DecisionGuidelines for Making DecisionsEvaluating Candidates



III. Elements of “Hiring Winning Talent”


What is Winning Talent?Critical to the organization’s goal achievement

Difficult to replace if he/she were to quit

Does more work than others

Does higher quality work than others

The top 20%

Elements of “Hiring Winning Talent”


Defining the Ideal CandidatePosition Description – describes the principle duties and responsibilities as well as required qualifications and experience.

Job Competencies – describes the knowledge, skills, and abilities required to successfully accomplish the duties and responsibilities of a position.



Questioning StrategyCompetency–Based Questioning – A method that uses general and specific situational questions to elicit responses that describe the candidate’s past behaviors and actions in a specific circumstance.

Team Strategy – Review of job competency map assignment of each interview/selection team member to specific competency-based questions so that all critical competencies are sufficiently covered.



Competency-Based QuestionsDefine Them – HWT defines several kinds of competency-based questions such as Knowledge-Based, Skill-Based, and Personal Trait-Based Competency Questions.

Give Examples – HWT provides full and complete examples of Knowledge-Based, Skill-Based, and Personal Trait-Based Competency Questions to build awareness and understanding.

Participants Build Them – HWT then has participants create their own Competency-Based Questions, questions that reflect their own real workplace situations so that they can build confidence and competence on how to build and apply this type of question that is so central to the HWT approach.



“HWT is an efficient process with a “hiring for

retention focus.” This one-day workshop has lots of valuable practice and feedback for our managers.”Ellen Benjamin, United HealthCare

“I appreciate the ease of customizing this workshop to the jobs we are trying to fill at our company.”Sarah Russo, Levi Strauss

Customers Say…


A Comprehensive Leadership Development Curriculum

Essential Skills of LeadershipEssential Skills of CommunicationDeveloping Performance Goals & StandardsProviding Performance FeedbackManaging ComplaintsImproving Work HabitsEffective DisciplineResolving ConflictCoaching Job SkillsDelegatingSupporting ChangeCommunicating Up

Leadership Matters(Classroom, Online, Blended)

Hiring Winning Talent (Classroom, Online, Blended)Leading Successful Projects (Classroom)Motivating Team Members (Classroom)Solving Workplace Problems (Classroom)Retaining Winning Talent (Classroom)Using Financial Data (2006)Ethics Matter (2006)

Leadership Plus

hiring winning talent

Documents