guerrilla emarketing stephan spencer president, internet concepts [email protected]

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Guerrilla eMarketing Stephan Spencer President, Internet Concepts sspencer @ netconcepts .com www. netconcepts .com

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Page 1: Guerrilla eMarketing Stephan Spencer President, Internet Concepts sspencer@netconcepts.com

Guerrilla eMarketing

Stephan SpencerPresident, Internet [email protected]

www.netconcepts.com

Page 2: Guerrilla eMarketing Stephan Spencer President, Internet Concepts sspencer@netconcepts.com

These Are Interesting Times…

Is this you???

Page 3: Guerrilla eMarketing Stephan Spencer President, Internet Concepts sspencer@netconcepts.com

I Hate To Burst Your Bubble, But…

• Leading analysts predict that market valuations will not return to previous, unreasonable levels

• Focus must now be on profitability and making the cash reserves last

• The Solution? Develop e-marketing strategies that are low-cost and high-return

Page 4: Guerrilla eMarketing Stephan Spencer President, Internet Concepts sspencer@netconcepts.com

eMarketing Strategies That Won’t Burn Through All Your Cash

• Email marketing• Viral marketing• Link building• Search engine optimization• Pay-for-performance advertising (affiliate

programs)• Content distribution

Page 5: Guerrilla eMarketing Stephan Spencer President, Internet Concepts sspencer@netconcepts.com

Email Marketing• No spamming!• Opt-in, not opt-out (get consumer’s consent!)

– Read Permission Marketing by Seth Godin• Deliver value

– newsletters, reminders, announcements, greeting cards, incentives, special offers

• Segment your market• Test test test!

Page 6: Guerrilla eMarketing Stephan Spencer President, Internet Concepts sspencer@netconcepts.com

More Tips on Email• Publish and abide by a strict privacy policyPublish and abide by a strict privacy policy• Make it short & sweet - use linksMake it short & sweet - use links• Monitor number/variety of contacts Monitor number/variety of contacts • Avoid burnout (frequency expectations)Avoid burnout (frequency expectations)• Provide an easy way to unsubscribeProvide an easy way to unsubscribe• Avoid use of purchased listsAvoid use of purchased lists• Be sure reply worksBe sure reply works• Have it signed by a real personHave it signed by a real person

Page 7: Guerrilla eMarketing Stephan Spencer President, Internet Concepts sspencer@netconcepts.com

Viral Marketing• Word of mouth marketing• Make it compelling for consumers to refer their friends

– to purchase your products, visit your site, sign up for a free trial, subscribe to your newsletter, etc.

• Read Unleashing the Ideavirus by Seth Godin and The Tipping Point by Malcolm Gladwell

• Examples: HOTorNOT.com, Quixtar, Paypal, Vindigo

Page 8: Guerrilla eMarketing Stephan Spencer President, Internet Concepts sspencer@netconcepts.com

Search Engines• The search engines periodically explore and

“index” your web site• You need to make sure they know your site

exists• Optimize your pages: every page has a “song”• Create new content; write for search engines as

much as for people

Page 9: Guerrilla eMarketing Stephan Spencer President, Internet Concepts sspencer@netconcepts.com

Search Engines

• Pick the right keywords to target– Overture will give you relative search popularity

http://inventory.overture.com– Ex: hair color 16000, hair coloring 4100, colorant 150

• Keywords placed in title tags, hyperlink text, headline text, and high in the body copy are given more “weight”

• Title tags are critical

Page 10: Guerrilla eMarketing Stephan Spencer President, Internet Concepts sspencer@netconcepts.com

Search Engines• Meta tags are not a magic bullet• Frames and dynamic pages (i.e. pages w/ “?” or

“&” in the URL) kill rankings• Monitor your rankings over time, as they will

change• Pay to play: bid on keywords at Overture.com• Learn more at SearchEngineWatch.com

Page 11: Guerrilla eMarketing Stephan Spencer President, Internet Concepts sspencer@netconcepts.com

Directories• Directories are lists of sites organized by topic,

usually editorially reviewed• Different from a “Search Engine”• When submitting your site, include relevant

keywords in your site name & description• Don’t forget niche sites!

Page 12: Guerrilla eMarketing Stephan Spencer President, Internet Concepts sspencer@netconcepts.com

Directories

• Submit your site: – Yahoo! $299– LookSmart $0.15/click (partners: Excite, Altavista,

MSN Search)– Open Directory (www.dmoz.org) free (partners: AOL,

Lycos, Netscape, Hotbot, Altavista, Google)

Page 13: Guerrilla eMarketing Stephan Spencer President, Internet Concepts sspencer@netconcepts.com

Link Building

• “Link popularity” affects search engine rankings • Links from popular sites (like Yahoo!) have more impact

on your rankings• Check your link popularity at

www.marketleap.com/publinkpop• Check your “PageRank” with the Google Toolbar

(download it from toolbar.google.com)• Read Eric Ward’s ClickZ column on Building Links at

www.clickz.com/column/bl.html

Page 14: Guerrilla eMarketing Stephan Spencer President, Internet Concepts sspencer@netconcepts.com

Affiliate Programs

• Pay For Performance / Revenue sharing• Amazon.com blazed the trail with their

“Associates Program”• Many affiliate programs listed at Refer-it.com• Read The Complete Insider’s Guide To

Associate & Affiliate Programs www.linkstosales.com

• LinkShare, BeFree, Commission Junction..

Page 15: Guerrilla eMarketing Stephan Spencer President, Internet Concepts sspencer@netconcepts.com

Content Distribution• Take your best “nuggets” from your site and

disseminate them elsewhere on the Web • “Microsites”

– Example: www.women.com/beautifulyou/• Sponsored content

– Business2.0 article business2.com/content/magazine/marketing/2000/09/29/19075

• Transactive banners– Example: www.bluestreak.com/gillette.html

Page 16: Guerrilla eMarketing Stephan Spencer President, Internet Concepts sspencer@netconcepts.com

In Summary

• Don’t fritter your money away on expensive portal deals, celebrity web events, launch parties, etc.

• Drive traffic, and SALES, cost effectively with email, word of mouth, links, search engines, affiliate programs, and microsites

Page 17: Guerrilla eMarketing Stephan Spencer President, Internet Concepts sspencer@netconcepts.com

Questions?

• Feel free to email me at [email protected]

• Thank you!