getting knowledge into action
TRANSCRIPT
Getting Knowledge into Action for Health and Social Care in Scotland
Dr Ann Wales Programme Director, Knowledge Management [email protected]
Annette ThainManager, Knowledge Based Practice Team [email protected]
Janet McDonaldKnowledge Manager [email protected]
Overview
1. National Knowledge Strategy for Health and Social Care.
2. Implementation through Collaborative Networks• Service delivery• Roles and skills• Working examples
3. Discussion - opportunities to get involved.
Policy Context
Knowledge Strategy: Vision
Findfind,
Knowledge into Action:
“A national network, combining learning technology, content and people will provide a portfolio of knowledge services to help people in health and social care to find, share and apply knowledge. This will help to deliver new models of care and improve outcomes for individuals and communities. “
Public Library Strategy
Strategic Aim 4: “Public libraries in Scotland contribute to social wellbeing, tackling social isolation, inequality, disadvantage, fractured communities and ill health.”
Why a Network Approach ?
Local Authorities
CPPs
Health and Social Care Partnerships
NHSS
Special Boards
Territorial Boards
3rd Sector Independent Sector
Education
Library and Knowledge Landscape
Local Authorities
Library ServiceHealth Promotion ServicePatient Information Service Practice EducatorsLearning & Org Devt. etc
3rd Sector Independent Sector
NHSS
Public libraries
Data and Intelligence analystsCommunity Learning
Learning & Org Devt
Information OfficersPractice Educators
Learning and Org Devt
Health and Wellbeing
Knowledge brokers
Knowledge Services
Strategic shift in approachAd hoc collaboration– multiple short-term small projects and initiatives.
Effective transformation– coherent system-wide approach - consistent focus on contributing to health outcomes- collaboration and scale for resilience and
sustainability.
K2A Process & Activities
Digital Knowledge Platform – The
Knowledge Network
Knowledge Broker Network
Knowledge Needs Analysis
Literature searchingCapturing
evidence from practice and experience
Communities of PracticeEducational Detailing
Social networks
Presenting knowledge in usable
formats: Toolkits, Checklists,
Infographics
Assess impact on practice and outcomes
The Knowledge Network
Equitable access to knowledge for health and social care
Communities and Networks
Mobile apps
Knowledge into Action (K2A) Network
Knowledge brokers delivering services collectively:
1. Coordinated national evidence search and summary service for health and social care.
2. National Digital Library Platform (Alma/Primo) – collective national workflow for print and electronic resource management.
3. Combined national effort to provide K2A support for health and social care integration, patient safety, person-centred care.
K2A Network in Action
Improving Health Literacy
in Scotland
Scottish Govt: Does health literacy affect health outcomes? Research and
practice evidence sourced
by: 2 NHS Boards1 University
1 Voluntary agency
Health Literacy Knowledge Portal – open to all sectors
Health Literacy Supporters Community:
NHS staffPublic Library staff
Academics
K2A Impact Evaluation Framework
Knowledge into Action Network:
Roles and Capabilities Annette Thain
Why a network?
Members
Learning and
development leads
Information Officers
Public librarians
Education facilitator
s
Practice educators
Researchers
Knowledge
managers
NHS librarians
Capability Framework 1: Build capability and capacity.
2: Working as a network 3: Finding evidence from published and experiential sources4: Creates knowledge in actionable formats to support decision making5: Support knowledge exchange and dissemination
Mapping
Knowledge broker skill development
ModulesMix of eLearning,
reading, discussionDelivered over 2
monthsAbout 2 hours a
weekGroup workShare a piece of
work or reflection
Face to face eventsWebEx meetingsExpert in the room
WebinarsDemos of specific
toolsExplore buddy
optionsModules
Skill development
You are all welcome to join the
K2A Network!Join the mailing list -contact [email protected]
Join People Connect www.peopleconnect.scot.nhs.uk
Knowledge into Action for Self Directed Support
Janet McDonald
1. My role as a knowledge broker for the SDS programme
2. Self-directed support – What is it?3. Knowledge into Action Tools to
support SDS.
Some ways SDS can be used:
SDS Knowledge into Action Tools - some of our current projects:
1. Self-directed Support Portal2. SDS information leaflet for health care
staff3. A Basic SDS E-learning Resource 4. SDS and Mental Health – “My Support”
Tool
Self-directed Support Portal
www.ssks.org.uk/selfdirectedsupport
SDS Information Leaflet for Health Care Staff
A need for information which would help raise awareness of SDS amongst health care staff
Developed in collaboration with NHS Lead for SDS in East Renfrewshire HSCP
Knowledge spread to Practice Nurses - NHS Greater Glasgow and Clyde:
• Royal Alexandra Hospital, Paisley• Inverclyde Royal Hospital, Greenock• Vale of Leven Hospital, West Dunbartonshire
Basic SDS E-Learning Resource for Dumfries & Galloway Council
The need for a tool which can explain SDS and how to access it for members of the public AND health and social care staff.
The challenge – to be simple but informative!
SDS and Mental Health“My Support” Tool
The Challenge: Low take-up of SDS amongst those with mental health issues. Some individuals see managing their own budget as anxiety provoking.
How do I feel today?
And Finally.......1. How could your library service support
SDS?
2. How could your service benefit from the Knowledge into Action Network?
3. Can you use the tools and methods shared today?
Get involved
Getting Knowledge into Action for Health and Social Care in Scotland
Dr Ann Wales Programme Director, Knowledge Management [email protected]
Annette ThainManager, Knowledge Based Practice Team [email protected]
Janet McDonaldKnowledge Manager [email protected]