DESIGN • TRANSFORM • RUN LEAN DIGITAL

Genpact (NYSE: G) stands for “generating business impact.” We architect the Lean DigitalSM enterprise through a unique approach that reimagines our clients’ middle and back offices to generate growth, cost efficiency, and business agility. Genpact stands for “Generating Business Impact”. We design, transform, and run intelligent business operations including those that are complex and specific to a set of chosen industries. The result is advanced operating models that assist our clients in becoming more competitive by supporting their growth and manag-ing cost, risk, and compliance across a range of functions. Our Smart Enterprise Processes (SEP) proprietary framework helps companies reimagine how they operate by integrating effective Systems of Engagement, core IT, and Data-to-Action Analytics. Our hundreds of long-term clients include more than one-fourth of the Fortune Global 500. We employ about 70,000 people in 25 countries. We have a unique history - Behind our passion for process and operational excellence is the Lean and Six Sigma heritage of a former GE division that has served GE for more than 16 years.

In 2014, we had net revenues of $2.279 billion and revenues from IT services were 23.8% of total revenues for 2014.

There is a disruptive trend sweeping across industries requiring companies to integrate new technology and find new ways to use data and insights as a competitive advantage. Our strategy is focused on building domain-led solutions that are responsive to this trend. Our vision is to be the global leader in helping businesses make smarter decisions and realize better business outcomes through expertise and a deep under-standing of process operations, analytics and technology. Our business focuses on industry verticals in banking and financial services, insurance, capital markets, consumer product goods, life sciences, infrastructure, manufacturing and services, healthcare and high tech. Our offerings in these core vertical activi-ties are driven by our broad end-to-end expertise, which includes:

IT services contributed 23.8% of our total revenues for 2014. Our information technology expertise includes extensive knowledge and integration of third-party hardware, network and computing infrastruc-ture, and enterprise resource planning (ERP) and other software applications. We also use technology to automate and run processes more efficiently and to replace or redesign processes to enhance productivity. Our ability to combine our business process and IT expertise, along with our Six Sigma and Lean skills, allows us to ensure our clients achieve the full potential of business intelligence platforms and web-based software platforms. Our Digital practice helps clients reimagine their business operations with an innovative set of advanced technologies along with differentiated core IT services that drive transformative solutions for our clients. Our Systems of Engagement solutions provide an engagement layer of agile, nimble technologies that address end-to-end business processes and are built using social, mobility, big data and cloud-based technologies on a foundation of deep process experience and domain expertise

• Finance and accounting (F&A) services

• Analytics and research

• Business consulting and enterprise risk consulting

• Re-engineering

• Supply chain and procurement services

• Enterprise application services

• IT management services

• Collections and customer services.

Our Information Technology Expertise

In May 2011, we acquired Headstrong Corporation, a global provider of comprehensive consulting and IT services, for cash consideration of $550 million

In March 2011, we acquired Akritiv Technologies, a provider of cloud-based OTC technology solutions with expertise in SaaS solutions for working capital optimization, for cash consideration of $1.6 million

In February 2013, we acquired Jawood Business Process Solutions, LLC provider of business consulting and IT services to the healthcare payer industry, for cash consideration of $47.2 million

In September 2015, Genpact signed a definitive agreement to acquire Endeavour Software Technologies Private Limited, a mobile digital solutions provider. This acquisition will add to Genpact’s Digital capabilities in mobile consulting, architecture and design, implementation, and testing.

We have over 800 clients spread across a variety of industries and geographies which include some of the best known companies in the world, many of which are leaders in their respective industries.

Following are some of our key IT engagements –

• Largest Pharmacy Provider and Benefits Manager: 9+ years of partnership with 400+ FTEs engaged across onshore and offshore locations, providing ADM, QA and application support services• Leader in Securities, Asset Management, & Credit Services: 11+ years of engagement history with 1,000+ FTEs engaged globally, providing ADM, QA, Business Intelligence, platform support, etc.• Large US Bank: Engagement since 2006 with 700+ FTEs across various onshore and offshore locations • Large French Investment Bank: Engagement since 2006; 200+ FTEs supporting various platforms• Leading Global Oil and Gas Major: Enterprise Application Services as part of its information-based services, order booking process, and L2 and L3 support for its applications• Global Infrastructure Leader: 5,000+ Windows/ Unix servers across 5 data centers; ~2 PB of storage• Global Manufacturing Major: Infrastructure management and monitoring – 750+ servers with Win, Unix, and VMware, 1,300+ network devices, and 6,000+ end point devices• Financial Major: Infrastructure management and server virtualization – 3,000+ mail boxes managed and 1,000+ physical servers moved to VMs• Global Conglomerate: Transition and infrastructure management – support for 4,500+ end users, 24x7 support, 40+ technologies (including Microsoft Technologies), HPC (High Performance Computing), SAN, NAS, web production support, and network management• Leading Engineering Company: ~5 M business impact through OS standardization and tools consolidation; also, 8% year-on-year savings through process improvements

Following recent key technology acquisitions have helped us build on our IT capabilities

• Ranked 9th in TOP 20 -IT-BPO Employer in a survey conducted by NASSCOM

• Ranked 23rd in 50 Happiest Companies to work for in a survey conducted by CareerBliss

Awards & Recognitions

Our Clients

Our people are critical to the success of our business. Many members of our leadership team developed their management skills working within GE and many of them were involved in the founding of our business.

We have created, and constantly reinforced, a culture that emphasizes teamwork, constant improvement of our processes and, most importantly, dedication to the client. We manage this challenge through innovative human resource practices. These include broadening the employee pool by opening delivery centers in diverse locations, using innovative recruiting techniques to attract the best employees, emphasizing ongoing training, instilling a vibrant and distinctive culture and providing well-defined, long-term career paths. As of December 31, 2014, we had approximately 67,900 employees. We monitor and manage our attrition rate very closely, and believe it is one of the lowest in the industry. We attribute this to our reputation, our ability to attract high quality applicants, our emphasis on maintaining our culture and the breadth of exposure, experience and opportunity for advancement that we provide to our employees.

We believe in extensive and continuous training of our employees. We have the infrastructure to train approximately 6,450 people at any one time with 235 trainers. In 2014, we had more than 15,800 employees enrolled in part-time professional degree, e-learning and other non-degree programs provided internally or by universities and other third parties. Our training programs cover a large number of topics, including specific service offerings, key technical and IT skills, our different clients’ workplace cultures and Six Sigma and Lean methodologies. A large part of our continuous training is designed to impart the skills and knowledge required by our employees to move to positions of increasing responsibility within Genpact. We also have management training programs to develop the next generation of leaders and managers of our business.

We have an unrelenting focus on developing and training our employ-ees to help them learn new skills and capabilities, grow within the organi-zation, and ultimately succeed in everything they set out to do. We recognize that our future growth depends on our ability to build industry-leading knowledge, skills and careers. That’s why we invest heavily in the success of our people through continuous learning, leader-ship development, stretch assign-ments, and flexible career paths that help people push their limits and real-ize their full potential.

Our People

learn. Grow. Succeed.

Genpact (NYSE: G) stands for “generating business impact.” We architect the Lean DigitalSM enterprise through a unique approach that reimagines our clients’ middle and back offices to generate growth, cost efficiency, and business agility. Our hundreds of clients include more than one-fourth of the Fortune Global 500. We have grown to over 70,000 people in 25 countries, with key management and a corporate office in New York City. We generate impact quickly because of our business domain expertise and experience running complex operations. Behind our passion for technology, process and operational excellence is the heritage of a former General Electric division that has served GE businesses since 1998.