genpact românia

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We are the largest employer & talent developer for Business Services in Romania. Genpact’s way of Growing our People • Extensive Learning Opportunities • Career Growth Opportunities • Continued Investment in Community • Global Leadership Programs • Employee Focused Benefits • Rewards & Recognition Our Promise • Learning. Growing. Succeeding. Opportunities • Develop an outstanding career • Challenging and diverse growth perspectives across the globe • Build in-depth process knowledge and soft skills Our Employees • Passionate about learning • Eager to build expertise towards customer success • Collaborative across industries and around the globe Our Values and Beliefs Teams Work, Boundaries Don’t We Succeed When Our Customers Succeed We Grow When Our People Grow Energy and Focus Transform Challenges into Opportunities Outstanding Execution Delivers Impact Innovation Keeps Us Ahead of the Curve

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Page 1: Genpact România

We are thelargest employer & talent developer for Business Servicesin Romania.

Genpact’s way of Growing our People• Extensive Learning Opportunities• Career Growth Opportunities• Continued Investment in Community• Global Leadership Programs• Employee Focused Benefits• Rewards & Recognition

Our Promise• Learning. Growing. Succeeding.

Opportunities• Develop an outstanding career• Challenging and diverse growth perspectives across the globe• Build in-depth process knowledge and soft skills

Our Employees• Passionate about learning • Eager to build expertise towards customer success• Collaborative across industries and around the globe

Our Values and Beliefs

Teams Work,Boundaries Don’t

We Succeed When Our Customers Succeed

We GrowWhen Our People Grow

Energy and Focus Transform Challenges into Opportunities

Outstanding ExecutionDelivers Impact

Innovation Keeps Us Ahead of the Curve

Page 2: Genpact România

• Genpact is a global company, headquartered in New York and listed on the NYSE in 2007 (G).

• Our mission is to help clients become more competitive by making their enterprises more intelligent.

• We work for hundreds of global clients, out of which more than 25% of the companies listed in the Fortune 500.

• We have over 67.000 employees worldwide. In Europe we grew to 4.000+ employees.

• We run operational centers in 6 European countries (Romania, Poland, Czech Republic, Slovakia, Netherlands and UK).

• We are a global leader in F&A services. We design, run and transform business processes and deliver significant impact to our clients by combining process, analytics and technology.

• In Europe we deliver services ranging from F&A, Procurement, IT Support and Customer Service to HRO and Business Consulting/ Re-engineering.

• We extensively use Lean and Six Sigma methodology in transforming business processes.

• We have the largest number of Lean & Six Sigma certified employees across all company levels.

• We take constant care and interest towards the education, development and professional success of our employees (60% internal promotion rate; opening the first Europe Learning Center; dedicated program for fresh university graduates – Gateway).

• We proudly support education @work – co-financing renowned certifications such as ACCA, CIMA, PMP, ITIL, TAPN, TARN, SPSM.

• We are the largest international provider of business services in Romania for global customers

• Over 2,500 employees work in Romania (Bucharest and Cluj-Napoca) for more than 40 multinational companies, delivering services in 20 foreign languages

• Bucharest: 1st center opened in 2005, 2nd center launched in 2012

• Cluj-Napoca: 1st site opened in 2007, 2nd center launched in 2010; new office opened in 2014

• We provide a wide range of services:Finance and Accounting, Order to Cash, Source to Pay, IT Services & Product support, Human Resources Operations, Customer Services, Collections

Genpact Globally/Europe Genpact in Romania

• Outsourcing End - User of the Year - Momentive with Genpact - European Outsourcing Association 2013 • Excellence in People & Communications Genpact - Astra Zeneca - Shared Service and Outsourcing Network Europe 2012 • Outsourcing End - User of the Year - Merck with Genpact - European Outsourcing Association 2012 • Innovation in Outsourcing: Genpact Smart Enterprise ProcessesSM, 2012

Genpact is the largest employer and talent developer for Business Services in Romania. 2015 represents the 10th year of success in Genpact’s history in Romania. Our journey had several milestones: continuous growth for our business in Romania, over 2,500 job opportunities created, state of the art learning and development framework for our employees, the first European Learning Center opened in Bucharest in 2014. Looking back, we are pleased with our accomplishments and excited about future plans.

Awards

Pascal Henssen Senior Vice President and COO, Americas, Europe and Africa

Romania CSR Highlights 2014

40+

CSR & Sports Events

900+

Volunteers

3.300+

VolunteeringHours

58.975€

United WayGold Partner

Employability & Education• Book Collection / Cluj-Napoca500+ books donated to compile a library• Book Collection / Bucharest60+ books donated from various domains

Healthcare• Blood Donation177 Donors (both in Cluj-Napoca and in Bucharest)40+ Liters of blood donated

Inclusion• Habitat for Humanity100+ VolunteersHouses built for 15 disadvantaged families

Environment• Tree Planting / Cluj-Napoca260+ trees planted in less than 4 hours25+ volunteers• Let’s do it Romania / Bucharest35 volunteers40 litter bags gathered from Snagov Forest