gender issues in home‐based businesses
TRANSCRIPT
Gender issues inhome-based businesses
Elizabeth Walker and
Beverley Webster
The authors
Elizabeth Walker is Director and Beverley Webster is a PostDoctoral Research Fellow, both in the School of Management,Edith Cowan University, Joondalup, Australia.
Keywords
Women, Small enterprises, Self employed workers,Homeworking
Abstract
This paper reports on the difference between men and women’smotivations for going into business and why they choose tooperate their business from home. Reports the views of theoperators regarding community attitudes towards home-basedbusinesses. Data was collected from a self-administered surveydistributed by post, from home-based business operators in twolocal government areas in Western Australia. Two focus groupsverified the findings of the survey and investigated the home-based business operator’s perceptions of the communitiesattitude towards them. It was evident that some sections of thecommunity felt that home-based businesses are extendedhobbies and not to be taken seriously. The paper argues that thisview ignores the significant financial and social contributionsthat home-based businesses make to the economy and society ingeneral and is not a view that is held by home-based businessoperators themselves.
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Introduction
While home-based businesses (HBBs) make up a
significant number of Australian small enterprises,
there has been little research into this business
cohort. This lack of empirical information
compounds some of the assumptions or “urban
myths” about businesses which operate from
home. These myths include the belief that most
owner/operators are female; most businesses are
craft/artisan type operations or cottage industries;
the businesses are operated only by the owner and
do not generate employment; the businesses
operate out of the shed or from the kitchen table;
the businesses are not significant contributors to
household income; they operate for pin-money
and on a part-time basis or as a temporary short-
term measure until a “proper” job comes up
(Mirchandani, 1999; Morris and Pike, 2002;
SMERC, 2002; Stanger, 2000; Stanger and Woo,
1999; Walker, 2003; Walker et al., 2002).
In contrast, the findings of recent research has
shown that the real home-based business operator
is predominantly a male tradesperson who works
full-time in the business, has done so for a number
of years and may be one of the 30 per cent of HBBs
employ up to five employees (SMERC, 2002).
Even after the research findings have been
deconstructed there are still assumptions that
home-based businesses are somehow not
“legitimate” or “real” businesses, as compared to
businesses that operate from commercial premises,
and that HBBs in some way detract from
businesses that operate from commercial premises
(Morris and Pike, 2002). In reality, most
businesses actually start off as modest small
enterprises and often from a home base and it is for
these reasons they need to be explored more
seriously.
The economic and social importance ofhome-based businesses
Home-based businesses are a vital business sector
as they contribute significantly to the economic
wealth of a community and its social capital. As
reported by Horgan (2001, p. 7) “the opportunity
to work from home reduces local economic leakage
and improves employment self-sufficiency through
the capture of consumption expenditure, which in
turn facilitates sustainable local economic
growth”. Given that people prefer to shop,
socialise and transact close to where they live, not
Women in Management Review
Volume 19 · Number 8 · 2004 · pp. 404-412
q Emerald Group Publishing Limited · ISSN 0964-9425
DOI 10.1108/09649420410570216
Received: May 2004
Revised: August 2004
Accepted: August 2004
404
only does the money stay within the local
community, there is the potential to foster healthy
businesses which in turn can create local
employment opportunities (Horgan, 2001;
SMERC, 2002). Additionally, as HBBs physically
out-grow their residential address they are more
likely to relocate to commercial premises within
five to ten kilometres of their residence, retaining
the benefits to the local economy (Horgan, 2001;
SMERC, 2001).
Home-based businesses are the single biggest
business cohort in Australia, accounting for 67 per
cent of all small businesses and 58 per cent of all
businesses (ABS, 2002). In addition, HBBs are the
fastest growing business sector with an annual
growth rate in 2001 of 16 per cent, compared to 11
per cent for small business in general (ABS, 2002),
thus making them an important contributor to the
national economy. Recent studies have estimated
that there is a business operating in 8-12 per cent
of all households in Australia (Care Consulting,
2002; City of Swan, 2001; Stanger, 2000). This
impreciseness may be due to the number of
businesses operating in the informal sector of the
economy, the black or “grey” economy (Lafferty
et al., 1997; Birley, 1996). Indeed, the whole area
of tax avoidance and the black economy in
Australia is estimated to be worth anything from
$3.9 billion to as much as $15.1 billion per annum
(Blondell, 1998). This informal sector may well be
a problem for governments but for people testing
the waters of self-employment, it is a logical place
to start a new business. In particular, informal
HBBs are attractive to women who want to start in
a small way due to their domestic responsibilities.
Motivations for business start-up
There are two main reasons why people start their
own business and the expression of being either
“pulled” or “pushed” has been used extensively in
the literature on small business start-up motivation
(Brockhous, 1987; Buttner and Moore, 1997;
Hamilton, 1987). These two broad categories are
not mutually exclusive and it would be more
accurate to say that there are often multiple
motivations as to why people start their own
businesses. A “pull” motivation is associated with
the individual having a reasonably strong positive
internal desire to start a business venture such as
the need for achievement, wanting to be ones own
boss; personal satisfaction; to achieve job
satisfaction; wanting a flexible lifestyle; personal
challenge; a need for personal development; the
need for approval; wanting autonomy and to use
existing experience and knowledge (Birley, 1996;
Volery et al., 1997; Walker, 2002). In addition,
there is also the aspect financial reward, however,
most small businesses owners cite the affective
rather than financial rationale as their primarily
start-up motivations (Walker, 2001).
The opposite “push” motivation is associated
with a possible equally strong desire, but based on
external negative reasons such as frustration, lack
of control, the perceived lack of opportunity for
advancement or avoiding low-paid occupations
and the difficulty of balancing work and family
(Birley and Westhead, 1994; Buttner and Moore,
1997; Marlow, 1997; Walker, 2001).
A recent Australian study showed that women
in the paid workforce are still the principal family
care giver, in charge of issues such as childcare
arrangements (Bardoel et al., 2000). So the ability
to become self-employed often alleviates some of
the pressure and stress that they experience in the
paid workforce, especially at a managerial level
(Buttner and Moore, 1997; Jurik, 1998; Still and
Guerin, 1991). Even in emerging industries such
as information technology (IT), which should be
gender neutral as the industry should be accessible
to both men and women at all employment levels,
women still have to battle entrenched corporate
cultures of masculinity and “family unfriendly”
work practices (Panteli et al., 1998; Stanworth,
2000). This has lead to a decrease in women
entering this industry and a high rate of women
dropping out of the industry all together, or
ceasing to work for large corporations. A
proportion of the women who become self-
employed do so because of the difficulties they
have experienced with the expectations placed on
them to work long and unsociable hours (Gaudin,
1999; Melymuka, 2000). Self-employment can
therefore be seen as a solution to some of these
issues, even though starting a small business is not
without its problems (Buttner and Moore, 1997;
Still and Guerin, 1991).
An additional negative motivation for becoming
self-employed is job loss. Not only is this a huge
personal emotional crisis, it is often a financial crisis.
After losing a job, people can find themselves in the
unenviable position of starting a business purely as a
source of income. Potentially, this can create
distressed or unwilling entrepreneurs (Keeble et al.,
1992) or small business owners who Stanworth and
Stanworth (1997) and Brooksbank (2000) refer to
as “reluctant entrepreneurs”. These small business
owners are in effect buying their employment and
are also more likely to start a business from a home
base as this offers less risk from both a financial and
emotional perspective (SMERC, 2002). These
negative motivations have been extensively
documented in studies of women, both from a small
business perspective and in the general management
literature in relation to why women leave
Gender issues in home-based businesses
Elizabeth Walker and Beverley Webster
Women in Management Review
Volume 19 · Number 8 · 2004 · 404-412
405
organisations. This paper suggests that these reasons
are not just applicable to women however, as some
men also experience high levels of frustration with
paid employment and therefore turn to self-
employment as an alternative (Rosa et al., 1994).
Notwithstanding the negative reasons mentioned
there are other significant reasons why people
choose to start their new venture from home.
Why operate from home?
Home-based businesses as a business sector are
not a new phenomenon but what is precipitating
the current interest in this cohort are the dual
factors of emerging new technologies and
industrial restructuring. The positive effect of
rapidly increasing new technology make it much
easier to work from home, either as an employee
(tele-working) or as a home business (Felstead and
Jewson, 2000; SMERC, 2002). This ease of
operation appeals to various types of workers,
especially people in remote locations, the
physically disadvantaged who are often not able to
find mainstream employment, and women, given
their domestic responsibilities (Buttner and
Moore, 1997; Cliff, 1998; Still and Guerin, 1991;
Walker et al., 2002).
Industrial restructuring, in particular
downsizing, has lead to the outsourcing of non-
core activities as well as the casualisation of the
workforce, leading to less secure paid employment
for significant numbers of workers (Feldman and
Bolino, 2000; Jurik, 1998). This has exacerbated
an overall need for both income and job security to
be found from alternative sources. Research has
shown that women are the often the ones that are
in these more tenuous employment positions
(Preston, 2001). As a result, their need to find
alterative sources of income has to be tempered by
what is both practical and accessible, thus making
starting a small business from home a viable
option.
A subset of this need for employment are the
environmental pressures that are impacting on
societal values and as Rowe et al. (1993 p. 384)
point out, “It now takes two workers in a family to
maintain a decent standard of living, consequently
more than 60 per cent of all US households
depend on two incomes”. They further
hypothesise:.
. . . home-based work provides an effective way inwhich to balance the demands of paid employmentand family responsibilities, particularly for women(Rowe et al., 1993, p. 384).
These environmental pressures may add
additional motivation for starting a home-based
business in order to gain an additional income
stream for the household. Using the home as a
base to start is less of a financial risk, due to lower
overheads and capital outlay for other premises.
Risk and legitimacy of home-basedbusinesses
Risk is often associated with operating and owning
businesses, irrespective of size, and it has often
been stated that men are higher risk takers in
business than women. In a gender comparative
study, Welsch and Young (1984) found no
difference between women and men on risk taking
propensity. However, later studies have found
significant gender differences, for example Sexton
and Bowman-Upton (1990) conducted
personality tests and found that women scored
lower on risk taking. Also, Cliff (1998) found that
women were more concerned about taking risks on
business related issues. The gender differences
regarding business risk do need to be put in
context, as women going into business often do not
have the same emotional or physical support that
their male counterparts have (Chell and Baines,
1998; Jurik, 1998; MacNabb et al., 1993).
Additionally, Green and Cohen (1995) found that
women perceive business ownership to have
additional risks other than just financial, such as
personal and psychological risks. These
psychological risks for many women may be
making the change from the relative certainty of
being a paid employee to being self-employed, as
well as the possibility of being in control of other
people.
Women starting businesses have historically had
more difficulties than men in relation to aspects
such as access to finance and at a more
fundamental level, being taken seriously as a
business operator (Haughton, 1999; Mirchandani,
1999; Still and Guerin, 1991). This has two
outcomes, one being that women not only start
small but continue to be very small or micro
enterprises and the other is that they may well get
disenchanted with not being taken seriously and
do not continue with the business. This latter
response has serious consequences, as home-based
businesses are vital to the community.
The importance of a strong home-based
business sector cannot be underestimated and
what the aim of this current research was to
investigate whether there were any gender
differences in; the demographic composition of the
business owners, why they choose to go into
business in the first instance, why they decided to
operate from a home-base and finally their
opinions concerning the attitudes of the wider
community towards this business sector.
Gender issues in home-based businesses
Elizabeth Walker and Beverley Webster
Women in Management Review
Volume 19 · Number 8 · 2004 · 404-412
406
Methodology
This research involved the collection of data via a
self-administered survey distributed by post, from
home based business operators and was conducted
in two local government areas in Western
Australia. A convenience sampling method was
employed for the recruitment of participants and
included home-based business operators whose
details were on an existing database provided by
the two local government areas. It is accepted that
the people who participated in this study were on
an existing database and therefore not a random
sample and may have an inherent bias toward
participation in data collections as they had
previously given permission to be included on
these databases. However, the justification for
using existing database information is that it is
known to be very difficult to collect any
information from small business operators, and in
particular those that operate at and from home.
Past research in small business in general,
especially using postal surveys has had notoriously
low response rates, such as less than 10 per cent
(Reid et al., 1999) and even lower for home based
businesses, where Jay and Schaper (2003)
recorded only a 5.6 per cent response rate in their
postal survey. A total of 260 surveys were
completed and returned. This represented a
response rate of 70 per cent and included
responses from 76 females (30 per cent) and 184
males (70 per cent). The survey was used to collect
demographic data and motivations for going into
business and for operating from or at home. The
responses provided to the motivation questions
were based on a six-point Likert scale ranging from
6 (strongly agree) to 1 (strongly disagree).
Two focus groups were also conducted to verify
the findings of the survey and to investigate further
the home-based business operator’s perceptions of
the wider communities attitude towards them. The
participants in the focus groups were recruited on
a voluntary basis and conducted by an
independent researcher. The questions for the
focus group were developed on the basis of the
results of the survey data.
Results and discussion
The results presented in the section below provide
demographic and characteristic information about
the owner-operator and about the business and
presents results from chi-square analysis of
differences between male and female business
operators. Most of the businesses were operated
from home were the primary income of the male
participants for their household, indicating the
economic significance of the businesses. Male
owners were also more likely to work longer hours
than their female counterparts and more likely to
employ staff. In relation to initial motivations, the
female respondents were more likely than their
male counterparts to cite flexible lifestyle and to
balance work and family as important reasons,
which also extrapolated into the reasons for
operating from a home base.
At home from home, family, educationand income
The study involved business operators who worked
at home and those who worked from home and the
demographics for this information is presented in
Table I below and also in the following text. In
relation to the number of businesses, 68 per cent
were operating from home (where the business had
no other premises owned or rented other than the
home(s) of the operator(s) and the remaining 32
per cent were operating at home (where most of
the work was carried out at the home(s) of the
operator(s), which is proportionate to current ABS
data (ABS, 2002). The proportion of males who
work at home (25 per cent) is lower than the
proportion of females who work at home (40 per
cent). The males who participated in this study
were more likely to work from home (75 per cent)
and this result is significant (Fx2 ¼ 6:128, df ¼ 1,
p ¼ 0:015) whereas although a larger proportion of
females did work from home the difference
observed is not statistically significant. The
majority of respondents were a family with
children (92 per cent) and most had dependent
children with the results indicating no differences
observed between male or female business
operators. The home-based business was the
primary source of income for more than 70 per
cent of the males who participated in the study,
which is statistically different to the 39 per cent of
females who indicated this was their primary
source of income (x2 ¼ 8:327, df ¼ 1, p ¼ 0:004).A chi-square analysis indicated significant
differences in the levels of education for those
people who operate home-based businesses with
very few having completed a university degree
(x2 ¼ 46:937, df ¼ 2, p ¼ 0:000). Most
home-based business operators who participated
in this study had either completed secondary
school or a TAFE certificate or diploma. The
Table I At home from home results
Males (%) Females (%) Totals (%)
At home 25 40 32
From home 75 60 68
Gender issues in home-based businesses
Elizabeth Walker and Beverley Webster
Women in Management Review
Volume 19 · Number 8 · 2004 · 404-412
407
proportion of females who had a university degree
(15 per cent) was larger than the proportion of
males (8 per cent) however, this observed
difference was not statistically significant.
Type of business and employment
It is not unexpected that the type of business
operated is dependent on whether the owner is a
male or a female (x2 ¼ 18:282, df ¼ 6,
p ¼ 0:006). There are significantly more males
than females, whose business type was a trade,
were in transport or whose business type was in
retail and wholesale. Females were more likely to
be involved in personal services or business
services than any other type of business or
occupation.
Just under a third (30 per cent) of all business
which participated in this study employed people
other than themselves with 85 per cent of those
with staff employing between 2 to 4 people. Males
were significantly more likely to employ staff than
females (x2 ¼ 10:219, df ¼ 4, p ¼ 0:037). In this
study females were more likely to work fewer hours
in their business than males but the observed
differences in the number of hours worked per
week were not statistically significant.
Motivations
The survey included two types of questions about
business ownership, why people choose to go into
business in the first place and then why they
operate the business from home. Respondents
were asked to indicate for each item whether they
agreed or disagreed that the situation was true for
their circumstances. The responses were analysed
using a two-step approach. First, the total sample
of both males and females were included and chi-
square goodness of fit analysis was used to measure
the most prominent reasons for going into business
and the reasons for operating from home. The
second set of analysis involved a chi-square
analysis of association and was used to determine
whether there were any measurable differences
between male and female business owners with
regards to the reasons for going into business and
the reasons for operating from home.
Reasons for going into business
It is important to understand why people go into
business in the first place and the results from this
study confirm that the most common reason for
both males and females to go into business is to be
ones own boss (M¼74 per cent, F ¼ 68 per cent)
(see Table II). Other major reasons for females to
go into business were; to balance work and family
(65 per cent), for a personal challenge (64 per
cent), for a more flexible lifestyle and to use
experience and knowledge (56 per cent). Other
major reasons for males to go into business were;
for a personal challenge (68 per cent), to achieve
financial security (53 per cent) and for personal
development and recognition (48 per cent). A
significant proportion of males and females also
indicate that they went into because they saw an
opportunity in the market (M ¼ 39 per cent,
F ¼ 39 per cent). In addition, these results
indicate that only small proportions of people go
into business because they couldn’t find suitable
employment (M ¼ 10 per cent, F ¼ 15 per cent)
or because they resigned from their previous job
(M ¼ 17 per cent, F ¼ 13 per cent).
The results presented below (see Table II) also
report the percentages and observed differences
for males and females who strongly agreed when
asked about the reason for going into business and
its applicability to their circumstances. When
looking at the proportions of male and female
respondents to each of the questions, there were
significant differences in six of the 14 reasons for
going into business. Females were more likely than
males to go into business to have a flexible lifestyle,
to use their experience and knowledge in their
work and to balance family and work. Males,
however, were more likely than females to go into
business because of being made redundant, to
avoid low pay and to achieve financial security.
Reasons for operating from home
The results presented below (see Table III) report
the percentages and observed differences for males
and females who strongly agree when asked about
the reason for operating from home.
The most common reasons why females choose
to operate their business from home include; liking
the convenience (71 per cent), lower overheads
and not requiring commercial properties (62 per
cent), the freedom (60 per cent) and balancing
family and work (55 per cent). Males choose to
operate from home because the space was available
(69 per cent), didn’t require commercial property
(68 per cent), overheads were lower (62 per cent),
the freedom (59 per cent) and because of the
convenience (49 per cent). A significant number of
males and females operate from home because the
technology allows them to do so (M ¼ 44 per cent,
F ¼ 56 per cent).
Gender issues in home-based businesses
Elizabeth Walker and Beverley Webster
Women in Management Review
Volume 19 · Number 8 · 2004 · 404-412
408
The results clearly indicate that for both males and
females working from home is not a temporary
measure (M ¼ 6 per cent, F ¼ 5 per cent) nor are
they working from home to just test the waters
(M ¼ 4 per cent, F ¼ 7 per cent).
Why people choose to become self-employed
underpins the whole small business ownership
debate. It had been well explained in past studies
as to why some people chose to start their own
businesses and this study showed similar results.
That is both men and women want to be their own
boss and that men are more financially oriented
and women are still balancing work and family.
What has not previously been investigated to any
great degree is where new business operators
prefer to initially start their enterprises and why.
Results of the focus groups
The survey results provided four discrete owner-
operator classifications or categories, which were:
risk adverse, convenience, contented and nascents,
and these classifications were further explored
during the focus group interviews.
Risk adverse
This category described HBB owner-operators
who do not want the financial pressures associated
with operating businesses in commercial premises
or were businesses that do not generate high profit
margins from their work. This group included
businesses, which were service types of businesses,
where it is know to be more difficult to gain
leverage to grow the business. The following
comment made by one of the interviewees typifies
this group.
We’ve had the business for about four years now, itspretty tough at the moment, and the GST (Goodsand Service Tax) didn’t help. Everyone is down onmargins and there is no fat in jobs today. We cansurvive because we keep overheads to a minimum, Iget my wife to help with the books and really can’tever see the business growing to such a size that wewould need to move out of this home office tosomewhere else, besides, why take on more debtthan you need, its hard enough as it is will all the
Table III Differences in male and female reasons for operating from home
Reason for operating from home n Males (%) Females (%) x2
Overheads are lower 189 62 62 6.187
Didn’t require commercial premises 191 68 62 2.680
Had available space at home 186 69 51 13.186*
Business started as a hobby and has grown 186 7 26 15.249*
Working from home is a temporary measure 187 6 5 8.015
For the freedom 189 59 60 5.661
Technology allows business to operate from home 189 44 56 5.557
To balance family and work 187 20 55 23.654*
Like the convenience 186 49 71 9.214*
Just starting and testing the waters 186 4 7 3.578
Have always worked from home 189 26 24 7.552
Note: * p , 0.05
Table II Differences in male and female reasons for going into business
Reason for going into business n Males (%) Females (%) x2
To be my own boss 190 74 68 4.991
For a more flexible lifestyle 189 39 63 15.968*
For personal challenge 191 68 64 5.748
For personal development/recognition 190 48 51 3.876
To use my experience and knowledge 189 37 56 10.402*
Because of resignation from previous job 188 17 13 9.098
Lack of opportunities in previous job 190 30 24 7.286
Because of being made redundant 191 17 5 11.680*
To avoid low paid employment 189 16 9 15.949*
To make lots of money 189 21 20 2.726
To achieve financial security 191 53 36 13.022*
Saw an opportunity in the market 192 39 39 3.073
To balance work and family 190 36 65 21.815*
Couldn’t find suitable employment 191 10 15 6.696
Note: * p , 0.05
Gender issues in home-based businesses
Elizabeth Walker and Beverley Webster
Women in Management Review
Volume 19 · Number 8 · 2004 · 404-412
409
taxes that small business has to pay (male, wellestablished trade business).
This response also typifies the average micro
business, the “Joe the Plumber” business which is
a tradesman working full time will his spouse
working part-time “doing the books”, often not
being paid a regular wage but sharing in whatever
profit there is. This spousal business partnership is
also likely to be the least successful, especially in
relation to any growth aspirations (Chell and
Baines, 1998).
Convenience
The second category describes the HBB owner-
operators who like the freedom of working from
home, appreciate the lower running costs, have
space available and use technology to assist them.
Some also indicated that they needed to balance
work and family. The following comment made by
one of the interviewees describes this group:
I have operated several businesses, mainly retail,but this current one allows me to be home for thekids and also be available if customers ring. Retail isvery tying, especially as hours keep increasing andall the hassles with staff, this way I have the best ofboth worlds and make as much money (female,newly established retail business).
Contented
The third category describes the HBB owner-
operators who want to stay small, have little or no
growth aspirations and see no need to ever move
out of home. These businesses are sometimes
being operated on a part-time basis or as
secondary income streams for the households.
Two different comments illustrate this group.
I’ve been operating my business from home forabout 20 years now. My wife works with me on apart-time basis. I was always going to be my ownboss, I suppose when I did my training I was justdoing my time so to speak. I could move tocommercial premises but why bother, I don’t needto, I don’t even need to see the clients anymore I dojust about everything on line, it’s great (male wellestablished business service).
I left work to have my kids and wanted to stay homewith them initially. After being at home for a coupleof years I really didn’t want to go back into full-timework. I have seen my girlfriends constantly havingto juggle work and kids, it is so stressful for themand often I think they suffer, work wise. Peterworks full-time but we do need extra so this littlebusiness suits me perfectly, I get to meet lots ofpeople but am not at their beck and call all the timeand can fit my other family commitments aroundwork (female, established service business).
Nascents
The final category describes the HBB owner-
operators who are either just starting and testing
the market, may have developed the business from
a hobby or see home as a temporary measure.
My husband has got a couple of businesses, whichhe runs from upstairs and we saw the gap in themarket for this type of service. Swan is a growingtourist area so I thought I’d give it a go. We did themarket research before hand so hopefully it is goingto work, bookings have been pretty good,considering its our first year. I’m not sure we wouldever need to move from home as we have so muchspace here as you can see, the only thing would becredibility (female, newly established tourismbusiness).
The majority of the respondents fell into the
second or third category – that is they were
content to stay at home because it was convenient.
This was especially true for women as they felt that
they could balance work and family better. It
should be noted that some women did not see
working from home as a positive experience, which
also highlights the assumption of home based
businesses not being serious entities as it questions
the credibility of the operator. As one woman
stated:
The problem initially was that people didn’t think Iwas actually running a proper business, you knowthey would just drop in for coffee as they knew Iwould be there and one time a friend came roundand asked if I would mind her kids for an hourwhile she went to an appointment. I had to workvery hard to convince friends and family that I wasnot a dumping ground and that my hobby hadreally turned into a proper job. It is better now butsome people still think that because I am workingwith fabric that it is just a girlie thing, and not aserious business, that really gives me the woops(female, established business service).
Credibility was one of the main issues cited
regarding what was the worse aspect of operating a
home-based business. Interestingly most of the
respondents were not members of business
associations, the main reason being that they felt
that they were too small. Not having other external
premises was also thought to impact on credibility,
as one interviewee stated:
I am sometimes unsure what to charge becausepeople think I should be cheaper than the big boyson the Terrace because I work from home, eventhough I have 25 years experience with majororganisations (male, newly established businessservice).
This is an interesting comment as the respondent
clearly had many years experience. The aspect of
credibility links with visibility, which clearly is
detrimental to many HBBs, as they are not located
in prominent positions. This is regardless of the fact
that they have often survived the rigors of business
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Elizabeth Walker and Beverley Webster
Women in Management Review
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operation longer than small businesses that operate
from commercial premises. Retail and hospitality
are sectors that traditionally have short life spans,
yet are perceived as legitimate because they are
extremely visible, although not always viable.
Conclusion
The study set our to discover if there were any
gender differences between why people decided to
start a business and why they choose to operate the
business from home. There were some clear
gender differences in initial motivation and
rationale for operating from home, with many
women choosing to do so to because of the
convenience it afforded them while having to
balance work and family. These results
compliment previous studies that have looked at
women’s motivation for business ownership and
also add to the small business ownership
motivation debate by highlighting the importance
of location, which is an area that had not
previously been reviewed by many other studies.
The results of the study clearly demonstrated that
home-based businesses are an important sector
within the overall business community.
Most HBBs are operating at home because it is
simply convenient to do so and are unlikely to ever
move to commercial premises. Whereas, this
would appear to demonstrate that as a group they
have little growth aspirations, they are in reality
mirroring the general small business community.
Over and above the economic value they produce
because of the volume of businesses, their real
value is in the social capital they build for their
local communities. Given the rapidly increasing
technological advances, which facilitated the
feasibility of operating a business from home, it
can be anticipated that the growth in this sector
will continue. For women who are doing the
double shift, operating a business can certainly be
challenging, however it is a viable option for many
women who for whatever reason cannot find
mainstream employment.
Knowing that many small businesses, and
therefore many home-based businesses, are
actually non-employing businesses, home-based
businesses may not be large employment creators
for anyone other then the owner-operator.
However, if self-employment in itself is regarded as
job creation and if these owner-operators would
not be employed in other “mainstream”
employment, i.e. they have become self-employed
through general industrial restructuring and are
unlikely to easily get back into the paid workforce,
then their own self-employment ensures that they
are not dependent on other means, including
government transfer payments. Whereas, this was
not a major category in the sample, there were
respondents who did state that this was their
situation. With continuing industrial restructuring
this is a situation that is likely to become more
prevalent, and given that women are normally the
first group of the workforce that these workforce
issues effect, then operating a small business from
home may well be a way for women to maintain
their work skills and confidence and thus stay part
of the workforce and a valued member of the
general community.
Further research is required to see if operating a
business from home maintains its attractiveness
and whether, over time, the gender differences
contract. What is also of continuing interest is if
this sector continues to grow, whether the attitudes
of the wider community towards operating a
business from home change over time and how
long it will take for this business sector to be
acknowledged widely as legitimate.
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