Apprenticeship Information2013 Apprentice Recruitment

During your apprenticeship, dependent on your ability, you will have the opportunity to progress from an apprenticeship to an advanced apprenticeship. From there, you can continue with further learning, to gain higher qualifications all the way to university and beyond.

GEN II has been delivering exceptional apprenticeship training for over a decade and continues to be the leading trainer of Mechanical, Electrical, Nuclear and Systems & Control Apprenticeships in Cumbria. We have recently been awarded a Grade 1 ‘Outstanding’ in our Ofsted inspection.

Your employment prospects with a GEN II apprenticeship couldn’t be better. In the last ten years, over 2000 apprentices have been trained by GEN II, with 93% of them progressing into full-time employment with their employer.

The company currently trains 850 apprentices across the county, however our apprenticeship programmes are very popular and competition for a place with GEN II can be fierce. The earlier you apply, the more chance you have of being considered by an employer. Throughout the recruitment process, you will need to show commitment and awareness of your responsibilities to both yourself and the company who would employ you.

GEN II currently offer training in a diverse range of apprenticeships including:

Welcome to the GEN II apprenticeship information guide for 2013. By now you will probably be thinking about your future and what to do after you leave school or college, which can be daunting. GEN II are here to offer you the best possible start and the first step towards a highly rewarding career.

By choosing an apprenticeship, you will be able to train on the job using state of the art machinery and equipment. You will be taught by industry leading specialists, all whilst becoming qualified and receiving a wage. Not only that, but you’ll be getting your first step onto a career ladder with real prospects. What’s more, you’ll be gaining skills and qualifications that are recognised by employers nationally and developing the the key skills and behaviours that are essential for industry.

The following pages are designed to inform you of the various apprenticeship disciplines offered by GEN II, allowing you to decide which apprenticeship will best suit your unique skills and interests.

If you would like any of the information within this booklet in a different format (e.g. large print,) please contact a member of the HR team on: 01900 701300.

GEN IIapprenticeshipsThe company currently trains 850 apprentices, however our apprenticeship programmes are becoming increasingly popular and competition for a place with GEN II can be fierce.

• Electrical• Electrical Design• Mechanical• Mechanical Design• Fabrication / Welding • Nuclear Operator • Administration

• Process• Scientific• Higher Engineering

Apprenticeship• Warehousing• Pipefitting• Customer Service

GEN IIapprenticeshipsThe company currently trains 850 apprentices, however our apprenticeship programmes are becoming increasingly popular and competition for a place with GEN II can be fierce.

The information, advice and guidance received throughout the apprenticeship programme will be provided from a range of GEN II staff including Trainers, Administrators, Managers, Human Resource Personnel as well as Apprentices currently studying with GEN II.

GEN II offer a mentoring scheme to learners. A mentor will typically be a member of the training staff and the support provided is to ensure that you are able to meet your full potential. You will be allocated a support trainer who will review and assess your progress throughout the programme and who can be approached for information, advice and guidance at any stage throughout the apprenticeship. Furthermore, GEN II will support you in finding an employer placement and provide you with advice and guidance on producing CVs and improving your interview skills. All information, advice and guidance will be provided in complete confidence.

GEN II also have an independent professional counsellor who can be contacted for confidential advice and guidance on either personal or work related issues.

Information, advice & guidance

The aim of this service is to provide you with impartial and effective information, advice and guidance that will lead to tailored solutions for your individual needs, goals and future career requirements.

Information, advice & guidance

What will I study as an electrical apprentice with GEN II?• Electrical installation • Maintenance • Soldering • Fault finding • Electronics • Instrumentation • Installation • Electrical safety • Safe use of tools • Health and safety • Engineering drawings The role of an Electrician:Electricians are highly skilled crafts men and women, who work with electrical equipment and supplies on a wide range of engineering machinery and equipment. They also control and maintain instrumentation equipment that is used to accurately measure and regulate process variables such as flow rate of liquids or gasses, temperature or pressure. Their work ranges from installation of domestic electrical circuits for houses, to sophisticated installation and maintenance of highly complex machinery and equipment in major processing plants and factories. Electricians install, maintain and test electrical & instrumentation equipment, systems and appliances, and have to be able to diagnose and fault find problems with electrical equipment. For these reasons they need to be highly skilled with a logical and methodical approach to their work. Electricians need to have perfect colour vision and therefore must undertake a colour blindness test.

Where will my training be delivered?First year - You will learn for four days a week in the ENERGUS facility with one day per week for your Technical Certificate. Second year onwards - Employer work placement. You will study a Technical Certificate one day per week and will be visited by GEN II staff around every six weeks to assess your competence.

Carlisle and Furness Learners - You will be employed by a company from day one; you will either do your training with GEN II, and/or at your place of work. You will be assessed on your work by GEN II and study a technical certificate one day a week.

What qualifications will I obtain?Intermediate Apprenticeship (12 - 18 months)• Level 2 Performing Engineering Operations• City and Guilds Certificate in Engineering• Functional Skills, Personal Learning and Thinking Skills/ Employee Rights and Responsibilities• Level 2 Technical Certificate in Engineering

Advanced Apprenticeship (42 months) • NVQ Level 3 Extended Diploma in Maintaining Engineering Construction Plant and Systems - Instrument and Controls or NVQ Level 3 Extended Diploma in Installation and Commissioning or Engineering Maintenance or NVQ Level 3 Extended Diploma in Technical Support• Technical Certificate in BTEC Diploma in Engineering or a craft qualification• Functional Skills / Personal Learning and Thinking Skills / Employee Rights and Responsibilities

Electrical ApprenticeshipIntermediate ApprenticeshipAdvanced ApprenticeshipPre-requisites Preferred results: GCSE Grades A-C in Mathematics, English and Science. Although employer requirements may vary. Successfully pass the GEN II aptitude testing. Satisfactory reference.Duration Intermediate Apprenticeship - 12 - 18 month programme. Advanced Apprenticeship - 42 month programme.Location West Cumbria, Carlisle and Furness.

The role of an Electrical Design Engineer:Electrical Design Engineering is a highly skilled technical role that will require you to work with a design house designing a wide range of electrical and electronic installations.

Electrical Design Engineers need to be safety conscious and have good IT, mathematics and communication skills. The training for this role willdiffer between training centres. West Cumbria learners will train for the first year in the training centre or following electrical programmes, then after the first year the learner will transfer to design in the Design Department with their employer. North and South Cumbria learners will undertake their training with their employer as soon as their apprenticeship commences.

Where will my training be delivered?West Cumbria Learners First year - You will learn for four days a week in the ENERGUS facility with one day per week for your Technical Certificate. Second year onwards - Employer work placement. You will study a Technical Certificate one day per week and be visited by GEN II staff around every six weeks to monitor and assess your competence.

Carlisle and Furness LearnersYou will be employed by a company from day one; you will either do your training with GEN II, and/or at your place of work. You will be assessed on your work by GEN II and study a technical certificate one day a week.

What qualifications will I obtain?Advanced Apprenticeship (42 months) • NVQ Level 3 Extended Diploma in Construction Design and Draughting or NVQ Level 3 Extended Diploma in Engineering technical Support • Level 3 Technical Certificate• Functional Skills / Personal Learning and Thinking Skills / Employee Rights and Responsibilities

What will I study as an electrical design apprentice?• Electrical installation • Basic wiring• Maintenance • Soldering • Fault finding • Electronics • Instrumentation • Installation• Electrical safety • Safe use of tools • Engineering drawings• Technical drawings• Health and safety• AutoCAD and additional design programmes

Electrical DesignApprenticeshipAdvanced ApprenticeshipPre-requisites Preferred results: GCSE Grades A-C in Mathematics, English and Science. Although employer requirements may vary. Successfully pass the GEN II aptitude testing. Satisfactory reference.Duration Advanced Apprenticeship - 42 month programme.Location West Cumbria, Carlisle or Furness.Wage £100 per week minimum.

What will I study as a mechanical apprentice with GEN II?• Bench fitting • Mechanical maintenance • Fault finding • Safe use of tools • Health and safety • Milling• Turning • Basic pipe fitting • Auto CAD

The role of a Mechanical Craftsperson:Hand Fitting, Machining, Maintenance of Pumps, Gearboxes and Compressors. These are just a few of the things that you will work with as a mechanical apprentice. A mechanical apprenticeship involves the installation and maintenance of a wide range of engineering plant equipment, it may also involve the manufacture of new components using machinery. Mechanical Craftspeople are highly skilled and can work in a wide variety of industries and sectors. They work with highly complex plant and equipment. They are involved in the manufacture of component parts for machines, the assembly and installation of machinery, as well as the maintenance of equipment. They must work with precision and accuracy, and have a logical and thorough approach to work. They also need to be able to read and interpret drawings and diagrams, diagnose and fault-find problems with machinery and equipment, as well as work cooperatively with other colleagues to ensure that work is carried out to a high level of quality.Where will my training be delivered?West Cumbria Learners - First year - four days per week in the ENERGUS facility with one day per week to study a Technical Certificate. Second year onwards - (for advanced apprentices) - Employer work placement. You continue to study a Technical Certificate one day per week and will be visited around every six weeks to assess your competence.

Carlisle and Furness Learners - You will be employed by a company from day one; you will either do your training with GEN II, and/or at your place of work. You will be assessed on your work by GEN II and study a technical certificate one day a week. Second year onwards - (for advanced apprentices) - You will study a technical certificate one day per week and be assessed on your work by GEN II staff.

What qualifications will I obtain?Intermediate Apprenticeship (12 - 18 months)• Level 2 Performing Engineering Operations• City and Guilds Certificate in Engineering• Functional Skills, Personal Learning and Thinking Skills/ Employee Rights and Responsibilities• Level 2 Technical Certificate in Enginnering

Advanced Apprenticeship (42 months) • NVQ Level 3 Extended Diploma in Maintaining Engineering Construction Plant and Systems or NVQ Level 3 Extended Diploma in Mechanical Manufacturing Engineering or NVQ Level 3 Extended Diploma in Engineering Maintenance or NVQ Level 3 Extended Diploma in Technical Support• Technical Certificate in BTEC Diploma in Engineering or a Craft Qualification• Functional Skills / Personal Learning and Thinking Skills / Employee Rights and Responsibilities

Mechanical ApprenticeshipIntermediate ApprenticeshipAdvanced ApprenticeshipPre-requisites Preferred results: GCSE Grades A-C in Mathematics, English and Science. Although employer requirements may vary. Successfully pass the GEN II aptitude testing. Satisfactory reference.Duration Intermediate Apprenticeship - 12 - 18 month programme. Advanced Apprenticeship - 42 month programme.Location West Cumbria, Carlisle or Furness.Wage £100 per week minimum.

The role of a Mechanical Design Engineer:Mechanical Design Engineering is a very highly skilled technical role that requires you to work with a design house, designing a wide range of mechanical installations.

Mechanical Design Engineers need to be very safety conscious and have good IT, mathematics and communication skills. For West Cumbria learners the training for this role includes a first year in the training centre following mechanical programmes, then after the first year the trainee would transfer to the Design Department with their employer. Learners based in the North and West of the county will be based with their employer as soon as their apprenticeship commences.

Where will my training be delivered?West Cumbria LearnersFirst year - four days a week in the ENERGUS facility with one day per week studying a Technical Certificate. Second year onwards - (for advanced apprentices) - Employer work placement. You will continue to study a Technical Certificate one day per week, and will be visited every six weeks by GEN II staff to assess your competence in the workplace.

Carlisle and Furness Learners - You will be employed by a company from day one; you will either complete your training with GEN II, and/or at your place of work. You will be assessed on your work by GEN II and study a technical certificate one day a week. Second year onwards - (for advanced apprentices) - Employer work placement. You will study a technical certificate course one day per week and return to GEN II for NVQ/portfolio work on day release.

What qualifications will I obtain?Advanced Apprenticeship (42 months) • NVQ Level 3 Extended Diploma in Construction Design and Draughting or NVQ Level 3 Extended Diploma in Engineering technical Support • Level 3 Technical Certificate• Functional Skills / Personal Learning and Thinking Skills / Employee Rights and Responsibilities

What will I study as a mechanical design apprentice?• Produce drawings and designs using Computer Aided Design (CAD)• AutoCAD and additional design & prototyping programmes.• Maintenance of existing equipment and manufacture of new parts when required.• Problem Solving and fault-finding.• Installation, testing and adjustment of plant and machinery to make sure it is running smoothly, safely and meeting performance targets. • Use of different tools such as hand tools, power tools and measuring equipment. • How to work in a safe manner, you will become familiar with industry guidelines and regulations such as

Mechanical Design ApprenticeshipAdvanced ApprenticeshipPre-requisites Preferred results: GCSE Grades A-C in Mathematics, English and Science. Although employer requirements may vary. Successfully pass the GEN II aptitude testing. Satisfactory reference.Duration Advanced Apprenticeship - 42 month programme.Location West Cumbria, Carlisle or Furness.Wage £100 per week minimum.

The role of a System Control Technician:All production and manufacturing plants require control systems, without them the plants simply wouldn’t function properly, System Control Technicians are responsible for ensuring that the plant operates satisfactorily and withpeak efficiency. Control systems are particularly essential to industries such as Nuclear, Chemical, Petrochemical and Manufacturing. Control Systems Engineering has become a modern and complex discipline that requires the worker to have a wide experience of subjects such as ProgrammableLogic Controllers (PLCs), software engineering, plant instrumentation, electronics, communication networks and process control.

The role of a Control Systems Technician is varied but may involve design, development, maintenance and servicing of plant control systems, within the nuclear and process plant industry.

Where will my training be delivered?West Cumbria Learners - The first year will be spent training in the ENERGUS facility at Lilllyhall with one day per week studying a Technical Certificate. In year two you will join the Control Systems Department and undertake work experience to gain relevant skills and experience. During this time you continue to work towards a Technical Certificate; as well as returning for specialist training and projects at the GEN II facility at ENERGUS. In year three you will undertake additional project work at GEN II alongside your employment.

Carlisle and Furness Learners - You will be employed by a company from day one; you will either do your training with GEN II, and/or at your place of work. You will study a technical certificate one day per week.

What qualifications will I obtain?Advanced Apprenticeship (42 months) • NVQ Level 3 Extended Diploma in Engineering Technical Support• Technical Certificate in BTEC Diploma in Engineering• Functional Skills / Personal Learning and Thinking Skills / Employee Rights and Responsibilities

What will I study as a system and control apprentice with GEN II?• Computer programming• Maintenance of plant automation systems• Programming automated systems• Knowledge of process plant operations• Programmable logic controllers• Supervisory control and data acquisition

Control SystemsApprenticeshipAdvanced ApprenticeshipPre-requisites Preferred results: GCSE Grades A-C in Mathematics, English and Science. Although employer requirements may vary. Successfully pass the GEN II aptitude testing. Satisfactory reference. Duration Advanced Apprenticeship - 42 month programme.Location West Cumbria, Carlisle and Furness.Wage £100 per week minimum.

The role of a Process Operator:As a process operator you will typically work in a manufacturing company that makes use of large and often complex pieces of machinery and equipment. It will be your duty to keep it operating safely and efficiently, you will also need to take samples of materials used for analysis. Since many manufacturing plants run day and night, you may be required to work shifts. Some of the roles you are likely to undertake are:• Starting up and shutting down plant machinery • Monitoring plant• Making adjustments either by direct intervention or through a computer• Taking and analysing samples• Troubleshooting• Communicating with other operators, team leaders and maintenance staff to keep everybody up to date• Keeping the work area tidy, safe and ready for the next Process Operator on duty

Where will my training be delivered? You will be employed by your employer from day one, undertaking your training in the workplace. You will be granted day release in order to study for a technical certificate at the GEN II Carlisle Skills Centre for at least one day per week.

What qualifications will I obtain?Intermediate Apprenticeship (12 months)• NVQ Level 2 in Process Industries and Operations• Technical Certificate - Level 2 Diploma in Process Technology• Functional Skills / Personal Learning and Thinking Skills / Employee Rights and Responsibilities

What will I study as a process apprentice with GEN II?• Chemical process plant• Material handling• Outer packaging process and methods• Machine operation and procedure• IOSH health and safety• Employee rights and responsibilities

Process ApprenticeshipIntermediate ApprenticeshipPre-requisites Preferred results: GCSE Grades A-C in Mathematics, English & Science. Although employer requirements may vary. Successfully pass the GEN II aptitude testing. Satisfactory reference.Duration Intermediate Apprenticeship - 12 - 18 month programme. Location Assessor Led Training based at Innovia, with Technical Certificate Studies taking place at ENERGUS or Carlisle.Wage £100 - £170 per week, negotiated between individual and employer.

The role of a Nuclear Operator:The work carried out by a Nuclear Operator can vary greatly and this programme will prepare learners to engage in both nuclear decommissioning activities and process operations. Nuclear Decommissioning involves the safe shutting down and dismantling of Nuclear Power Plants that have reached the end of their energy producing life, ensuring that there is no danger from radioactive materials and no chance of accident to people visiting the site.

Process Operations entails the operation of large and often complex machinery and equipment, making sure they run safely and efficiently. These skills are transferable to other fields such as environmental restoration or general engineering activities that are carried out within many businesses in the chemical, polymer and petrochemical industries.

Year one will be spent giving you a wide range of engineering and nuclear related skills in preparation for assessment on your NVQ Level 2 in the workplace including basic hand skills, maintenance skills, process measurement and control.

Where will my training be delivered? This apprenticeship is only available in West Cumbria. The first year will be spent training in the ENERGUS facility at Lillyhall. The second year will be in the workplace with four days per week on site and day release for further education with GEN II.

In year one learners are employed by GEN II but in year two learners will be employed by a company operating at a nuclear facility, potentially Sellafield.

What will I study as a nuclear operator apprentice?• Safe use of equipment and tools• Safe working practices• Accurate measurements and readings• Basic maintenance skills• Oxy fuel cutting methods• Plasma cutting• Health and safety• Glove box training

Nuclear Operator ApprenticeshipIntermediate ApprenticeshipPre-requisites Preferred results: GCSE Grades A-C in Mathematics, English and Science. Successfully pass the GEN II aptitude testing. Satisfactory reference.Duration Apprenticeship - 24 month programme. Location West Cumbria.Wage £100 per week minimum.

Please Note: Due to possible alterations in the employer requirements, the topics of study and qualifications for this apprenticeship could be subject to change in the near future.

The Nuclear Operator Apprenticeship scheme is divided into two types of career paths dependant upon employer requirements:

1. Nuclear Plant Operators:These people are trained to operate and maintain chemical and process plants that make a variety of products. Operators will monitor levels of flow, chemicals, temperature, waste products and radiation. They may take samples of products at different stages of the processes in their building and send them to another part of site for analysis for the business, customers, UK & international agencies.

Some Plant Operators will be trained in Plant Control Rooms which are automated processes to allow chemicals and products to be moved around the building or site in a controlled manner, other plants will manufacture products e.g. nuclear fuel pellets or put waste products into containers for UK and overseas customers.

2. Decommissioning Operator:These operators will be trained up to clean out and decommission old buildings and any redundant equipment as required to ensure that vessels and pipe work have no liquids inside them, monitored for contamination prior to them being cut up / size reduced before “bagging” them for disposal.

These operators will be trained to use a variety of cutting techniques, basic monitoring and collecting waste.

In some areas the operators will be trained up to use robotic equipment to cut or to compact materials as required by Sellafield Ltd or for customers. These are generally operated from a small control room inside the building.

What qualifications will I obtain?Apprenticeship (24 months)• Level 2 NVQ Diploma in Nuclear Decommissioning• Technical Certificate – BTEC Level 2 Extended Certificate in Engineering or BTEC Level 2 Diploma in Engineering• Functional Skills / Personal Learning and Thinking Skills/ Employee Rights and Responsibilities

This is carried out on site placement and the modules will be agreed locally by each plant where the apprentice is assigned to.Some examples of Sellafield Ltd “on plant“ training that apprentices will carry out in process or decommissioning include:

• Health and safety courses• Building induction course• Glove box• Monitored / classified medicals• Monitored workers / classified workers courses• Respirator fit test• PVC & dust mask ( PPE worn in• Contaminate / radiological environments)• Crane driving• Fork lift truck driving• Size reduction techniques ( Plasma, Grinders etc)• Red & green waste route course• Basic monitoring techniques

Please Note: Due to the nature of this particular apprenticeship, it is a requirement that you will be least 18 years of age by September 2013 in order to be considered, this is because of the employers policies regarding entry to ‘active areas’.

The role of a Health Physics Montor:The principle function of the Health Physics Monitor is to provide a radiological safety and monitoring service to customers in order to meet business needs to defined standards.

The Role is to monitor radiation dose rates, personnel, surface and airborne contamination, recording the levels detected and responding accordingly.

Health Physics Monitors may also be part of the emergency response arrangements.

Duties and aspects of the role will also include: • Undertake clearance monitoring • Function test radiation protection instrumentation• Record radiation protection monitoring and survey results• Working at heights via the use of ladders and scaffolding• Working in confined spaces • Use of Personal Protective Equipment • Use of Respiratory Protective Equipment such as respirators and

breathing apparatus.• Obtaining information (readings), analysing the information and

determining actions.• Understand the relevant health and safety legislation with reference to the

tasks, the plant and the actions required to control hazards.• To understand and have relevant background knowledge in science, the

principles involved in the operation, maintenance of the processes and equipment used.

What qualifications will I obtain?• RSP Stage 1• Level 2 NVQ Diploma in Radiation

and Protection• Award in Nuclear Industry Awareness• IOSH Working Safely

Health Physics Monitor ApprenticeshipIntermediate ApprenticeshipPre-requisites Minimum age is 18 years, to comply with Classified Workers requirements. Preferred results: a minimum of 4 GCSE grades A-C (including English, Maths and Science). Successfully pass the GEN II aptitude testing. Satisfactory reference.Duration Intermediate Apprenticeship - 18 month programme. Location West Cumbria.Wage £100 per week minimum.

What will I study as a pipefitting apprentice?• General health and safety in engineering construction • Specific pipefitting safety and safe working conditions• Technical drawings• Use of basic hand and power tools• Cutting and preparing pipe and plate tack welding • Cold bending ferrous and non ferrous pipe• Fabricating pipework and supports, • Assembling and installing pipework systems• Preparing and testing pipework systems

The role of a Pipefitter:Pipefitters fabricate pipework and supports using detailed engineering drawings, cutting, shaping and bending pipe in preparation for welding. Often working alongside welders they connect piping efficiently and safely, sometimes in difficult conditions.

Job opportunities are expected to be excellent as demand for skilled pipefitters is expected to outpace the supply of workers trained in this craft. Many employers report difficulty finding potential workers with the right qualifications.

Where will my training be delivered?West Cumbria Learners - First year - four days per week will be spent in the ENERGUS facility with one day per week studying your Technical Certificate. Second year onwards - (for advanced apprentices) - Employer work placement. You will study a technical certificate course one day per week and be assessed regularly by GEN II staff in your workplace.

What qualifications will I obtain?Intermediate Apprenticeship (18 months)• Level 2 Performing Engineering Operations or Certificate in Engineering Construction Activities• City and Guilds Certificate in Engineering

Advanced Apprenticeship (42 months) • NVQ Level 3 Extended Diploma in Installing Engineering Plant and Systems • Technical Certificate in BTEC Diploma in Engineering OR a craft qualification• Functional Skills / Personal Learning and Thinking Skills / Employee Rights and Responsibilities

PipefittingApprenticeshipIntermediate and Advanced ApprenticeshipPre-requisites Preferred results: GCSE Grades A-C in Mathematics, English and Science. Although employer requirements may vary. Successfully pass the GEN II aptitude testing. Satisfactory reference.Duration Advanced Apprenticeship - 42 month programme. Intermediate Apprenticeship - 12 -18 month programme.Location West Cumbria. Wage £100 per week minimum.

What will I study as fabrication/welding apprentice?• Welding/fabricating theory • Basic metallurgy • Manual Metal Arc (MMA) welding • Tungsten Inert Gas (TIG) welding • Metal Inert Gas (MIG) welding • Engineering drawings• Health and safety • Problem solving and hand skills • Technical drawings inc CAD • Manufacturing skills

The role of a Fabricator/Welder:Fabrication is a discipline which covers a wide range of occupational areas including: Welders, Platers, Sheet Metal Workers and Pipe Fitters. Fabricators are essential in all fields of engineering and manufacturing, and need to be able to work in all environments inside, outside and in some very special cases they may even have to work under water! Fabricators/Welders need to be able to interpret engineering drawings, convert them into metal shapes by developing patterns, marking out materials, cutting and bending steel plates and section material. This is done by using a range of powerful equipment such as guillotines, pipe benders, folders or computer controlled plasma cutting equipment. In many firms a fabricator will be expected to carry out both fabrication as well as welding work, but in many cases you will specialise in one of the two areas.

Where will my training be delivered?West Cumbria Learners - First year - four days per week will be spent in the ENERGUS facility with one day per week studying a Technical Certificate.Second year onwards - (for advanced apprentices) - Employer work placement. You will continue to study a Technical Certificate one day per week and be assessed regularly by GEN II staff in your workplace.

Carlisle and Furness Learners - You will be employed by a company from day one; you will either do your training with GEN II, and/or at your place of work. You will be assessed on your work by GEN II and study your Technical Certificate one day a week.

What qualifications will I obtain?Intermediate Apprenticeship (12 - 18 months)• Level 2 Performing Engineering Operations or Certificate in Engineering Construction Activities• City and Guilds Certificate in Engineering

Advanced Apprenticeship (42 months) • NVQ Level 3 Extended Diploma in Fabrication and Welding or Level 3 Extended Diploma in Welding Engineering Construction Pipeworkor Level 3 Extended Diploma in Fabricating Engineering Construction Steel Structuresor Level 3 Extended Diploma in Welding Engineering Construction Plate.• Technical Certificate in BTEC Diploma (NC) in Engineering OR a craft qualification• Functional Skills / Personal Learning and Thinking Skills / Employee Rights and Responsibilities

Welding, Fabrication & Plating ApprenticeshipIntermediate and Advanced ApprenticeshipPre-requisites Preferred results: GCSE Grades A-C in Mathematics, English and Science. Although employer requirements may vary. Successfully pass the GEN II aptitude testing. Satisfactory reference.Duration Advanced Apprenticeship - 42 month programme. Intermediate Apprenticeship - 12 -18 month programme.Location West Cumbria. Wage £100 per week minimum.

The role of a Scientific Technician:Scientific Technicians perform a wide variety of roles in the Nuclear, Chemical and Manufacturing industries, as well as in academic and research establishments throughout Cumbria.

Scientific Technicians are needed to test and calibrate equipment as well as undertake investigations and analyse samples. Scientific Technicians are likely to work with hazardous substances, so it will be necessary for you to have a strong understanding of health and safety procedures and safe working practices.

During the apprenticeship:• You will be aware of health and safety regulations• You will be improving your working relations everyday as you are likely to be working in teams• You will manage information and use computers• You will probably work with hazardous substances• You could help to manage the equipment kept in the stores • You will manage data and produce reports • You will create presentations on work you have completed

Where will my training be delivered? You will attend the ENERGUS facility at Lillyhall for your initial induction and then you will be placed with your employer. You will undertake an NVQ Level 2 in Laboratory Operations in year one and attend GEN II to study your Technical Certificate. On completion of year one you will progress to NVQ Level 3 in the workplace (2 year). Employment responsibilities and rights as well as the key Skills is undertaken over the three year course.

What qualifications will I obtain?• BTEC Level 3 Diploma in applied Science• NVQ Level 3 in Laboratory and Associated Technical Activities• HNC in Applied Chemistry• Functional Skills / Personal Learning and Thinking Skills / Employee Rights and Responsibilities

What will I study as a scientific apprentice?• Calibrations • Sampling and titrations• Conduct investigations and tests• Assess data and write reports• Dealing with technical data • Develop presentation techniques

Please Note: Due to the nature of this particular apprenticeship, it is a requirment that you be at least 18 years of age at the start of the apprenticeship (September 2013). This is because of the employers policies regarding entry to ‘Active Areas’.

Vacancy numbers for this apprenticeship are extremely limited.

Scientific ApprenticeshipAdvanced ApprenticeshipPre-requisites Preferred results: GCSE Grades A-C in Mathematics, English and ICT. Although employer requirements may vary. Successfully pass the GEN II aptitude testing. Satisfactory reference.Duration Advanced Apprenticeship - 36 month programme.Location West Cumbria.Wage £172 per week.

OverviewThe GEN II Customer Service Apprenticeship provides an industry recognised qualification for customer service for every sector. From local government and the NHS to hospitality, travel and tourism. Apprentices understand how customer service delivery and legislation affectscustomer expectations and how the customer services process can be developed and improved through customer feedback, promotion of products and services and effective teamwork.

Where will my training be delivered?West Cumbria, Carlisle and Furness Learners - As soon as the apprenticeship commences your training will be based with your employer, where you will be assessed in the workplace. Drop in sessions will be arranged, where you can visit your GEN II centre for additional training. The apprenticeship will also require the completion of a Technical Certificate workbook which can be completed during work time at the discretion of your employer.

What qualifications will I obtain?Intermediate Apprenticeship (12 months)• NVQ Level 2 Diploma in Customer Services• VRQ Certificate in Customer Services• Functional Skills / Personal Learning and Thinking Skills / Employee Rights and Responsibilities

Advanced Apprenticeship (36 months)• NVQ Level 3 Diploma in Customer Services• VRQ Certificate in Customer Services• Functional Skills / Personal Learning and Thinking Skills / Employee Rights and Responsibilities

Customer ServiceApprenticeshipIntermediate and Advanced ApprenticeshipPre-requisites Preferred results: GCSE Grades A-C in Mathematics, English and ICT. Successfully pass the GEN II aptitude testing. Duration Intermediate Apprenticeship - 12 month programme. Advanced Apprenticeship - 36 month programme.Location West Cumbria and Carlisle.Wage £100 per week minimum.

OverviewThe GEN II Business Administration Apprenticeship provides a wide variety of training from basic business administration duties to administration skills necessary to manage teams. Apprentices undertaking this qualificationare suitable not only as general administrators but also suitable for specialist roles such as court clerks and HR administrators. Training includes practical tasks such as setting up and improving administration systems, totransferrable skills such as project management, report writing and budgeting.

Where will my training be delivered?West Cumbria, Carlisle and Furness Learners - As soon as the apprenticeship commences your training will be based with your employer, where you will be assessed in the workplace. Drop in sessions will be arranged, where you can visit your GEN II centre for additional training. The apprenticeship will also require the completion of a Technical Certificate workbook which can be completed during work time at the discretion of your employer.

What qualifications will I obtain?Intermediate Apprenticeship (12 months)• NVQ Level 2 Diploma in Business Administration• VRQ Certificate in Business Administration• Functional Skills / Personal Learning and Thinking Skills / Employee Rights and Responsibilities

Advanced Apprenticeship (36 months)• NVQ Level 3 Diploma in Business Administration• VRQ Certificate in Business Administration• Functional Skills / Personal Learning and Thinking Skills / Employee Rights and Responsibilities

Business Administration ApprenticeshipIntermediate and Advanced ApprenticeshipPre-requisites Preferred results: GCSE Grades A-C in Mathematics, English and ICT. Successfully pass the GEN II aptitude testing. Duration Intermediate Apprenticeship - 12 month programme. Advanced Apprenticeship - 36 month programme.Location West Cumbria and Carlisle.Wage £100 per week minimum.

Learner· Start of formal qualifications

· Understanding and preparation for world of work

Diplomas

· 14 - 19

Employee· Assist with recruitment and retention

· Work ready learners

· Higher productivity

Apprenticeshipsinc. CommunityApprenticeships

· NVQ L2· Techncal Certificate L2· Key/Functional Skills L2· Employment Rights and Responsibilities

Employee· Help improve career development/ promotion chances.

· Marketable skills

· Employer commitment

AdvancedApprenticeships

· NVQ L2· NVQ L3· Techncal Certificate L3· Key/Functional Skills L2· Employment Rights and Responsibilities

Health & Safety Executive· Reduce costs, variation and waste

· Help reduce workplace accidents

HigherApprenticeships

· NVQ L2· NVQ L4· Key/Functional Skills L23· Foundation Degree· Employee Rights and Responsibilities

Corporate· Maximise company profits and revenues.

· Qualification can be gained on the job

· Pool of resources for management route

HE/FoundationDegrees

· Foundation Degrees· BTEC Qualification· City & Guilds Qualifications· Open College Network Qualifications

Competitive· Improve business performance and help win contracts.

· Demonstrate the quality of the work force to existing and potential customers

· Provide evidence of ability to do a particular job

Degrees viaGEN II Bursary

· Variety of degrees available through local universities such as UCLan and University of Cumbria.

Preparation for working environment Working environment

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Work based learning route to higher education

There are many ways that you can progress in your career after you complete your apprenticeship. Above is a visualisation of the opportunities available to you on your path to achieving your degree level qualification. It starts with the skills and techniques that you will learn by undertaking an apprenticeship with GEN II.

By combining practical experience and studies in the safety of our Skills Centres and Colleges, gaining hands-on experience in a real work environment with local employers, possibly even major manufacturers, you will be ideally situated for a successful and rewarding career with any leading manufacturer.

What is the application process?All applications for apprenticeships with GEN II should be made via our online recruitmant portal, which can be accessed via our website - www.gen2training.co.uk. If you do not have access to a computer or the internet at home, you will still be able to access our application portal. Visit your local Inspira or library, They will have computers that you can use. Alternatively you can use your school computers. Be sure to sign up using an email address that you have easy access to. You will need to check your e-mail regularly for updates on the progress of your application! If you have applied before, please use the same email address to log back in to your application, and update it for 2013.

Please Note: If you have learning difficulties, such as dyslexia or any disability where you are given extra time for exams, you must disclose this during your application. It will be necessary for you to provide proof of your requirement for additional time by bringing evidence to your aptitude test session. GEN II encourages applicants to disclose any disability in order for learning to be tailored and also assist with any special access requirements.

Application process for engineering/manufacturing disciplines

1 Application 2 Aptitude Testing 3 Interview 4 Selection

You will be able to apply from 4 Jan by visiting our website at www.gen2training.co.uk. Applications will close on ENERGUS: 28 February 2013Carlisle / Furness: remain open until further notice.

The application can take some time to complete. You will be able to save your progress at any point and come back at a later time to edit or complete your application before final submission.

Speak to your careers advisor at Inspira who can help you through the application process and advise on which apprenticeship to choose.

All fully completed and approved applicants will then be asked via email to book an aptitude testing slot. Testing will take place throughout the half-term week of February (11 - 15 Feb 2013) and regularly thereafter.

Aptitude testing includes:• Understanding of instructions• Numeracy skills• Calculating capacity• Spatial reasoning• Mechanical-technical understanding• Logical reasoning

Aptitude testing will take place during February half term, at our centres (ENERGUS, Furness and Carlisle Skills Centres).

Applicants are required to book their own timeslots for testing via the Online Recruitment Portal using the email address you registered with - you will not receive a letter.

You will receive an email, asking you to book your timeslot once you have fully completed and submitted your application. PLEASE NOTE: the skills centre you select for your aptitude test must be the skills centre you have chosen for your apprenticeship. If you do not book a timeslot online during the required times, then your application will be withdrawn.

All applicants will be emailed their aptitude test results. Applicants for ENERGUS will be invited to book an interview slot using the GEN II Online Recruitment Portal. Inverviews will take place over Easter.

Applicants for Carlisle / Furness will be invited to interview direct by prospective employers.

It is advisable to undertake a mock interview with Inspira prior to your interview with us at GEN II, as this will help you to gain an understanding of what to expect. You will also be provided with useful feedback on possible improvements that you could make to your interview technique.

Please Note: Unsuccessful applicants who do not pass the aptitude tests will be provided with further advice and guidance as their application will not be progressed further.

Offers of an apprenticeship with GEN II may be conditional upon confirmation of the required GCSE / A Level grades & satisfactory references.

Successful applicants will receive their conditional offer through the post during May - August. One copy should be signed and returned as soon as possible.

Those who have been unsuccessful in the interview process will be notified via email.

Some applicants will be retained on a reserve list, and may be offered a firm place in the event that a space is made available.

This process continues until our induction, which will normally begin during the first week in September.

You must bring photo ID to your aptitude test and interview, otherwise you will be turned away.

What is the application process?All applications for apprenticeships with GEN II should be made via our Online Recruitmant Portal, which is accessed via our website - www.gen2training.co.uk. If you do not have access to a computer or the internet at home, you will still be able to access our application portal by visiting your local Inspira or library. They should also have computers that you can use in order to apply. Alternatively you can use your school computers. Be sure to sign up using an email address that you have easy access to. You will need to check your e-mail regularly for updates on the progress of your application.

Please Note: If you have learning difficulties, such as dyslexia or any disability where you are given extra time for exams, you must disclose this during your application. It will be necessary for you to provide proof of your requirement for additional time by bringing evidence to your aptitude test session. GEN II encourages applicants to disclose any disability in order for learning to be tailored and also assist with any special access requirements.

Application process for business support disciplines

1 Application 2 Aptitude Testing 3 Interview 4 Selection

Apply via the GEN II website - www.gen2training.co.uk. The website will redirect you to the Recruitment Portal. Be sure to read the Information Booklet before making any decisions on where you would like to be based and which business support apprenticeship to pursue.

Aptitude testing includes:• Verbal comprehension• Numerical computation• Verbal useage• Numerical estimation

Aptitude tests will be carried out on a scheduled monthly basis, throughout Cumbria. Venue details will be available in the FAQ section of the Recruitment Portal.

Unsuccessful candidates will be notified by email and signposted to Connexions or careers agencies.

Candidates will be invited to Interview direct by prospective employers.

If you are successful offers will be made directly by the employer.

If you are unsuccessful, your information will still be retained by GEN II for the consideration of future employers, which could result in further interviews.

You must bring photo ID to your aptitude test and interview, otherwise you will be turned away.

Application process for business support disciplines

Frequently asked questions and useful contactsHere you will find answers to some common questions that we are asked.

Who are Apprenticeships for?Apprenticeships are for everyone with the ability to gain skills and qualifications through work and study, regardless of age, gender or ethnic group.

What are my career and development prospects both during and after my Apprenticeship?During an Apprenticeship, dependant upon employer requirements and performance, you can progress to Advanced (NVQ Level 3.) On completion of the Advanced Apprenticeship from there you can continue with further learning and gain higher qualifications all the way to university and beyond. This will depend upon employer support. However, GEN II has introduced a university bursary scheme to support its former apprentices to go on to higher education. This is up to a maximum of £3,000 per year to help towards the cost of fees. It is only available for those who have completed an Advanced Apprenticeship and applicants will need to pass a selection interview to prove their commitment to continue with their studies.

What’s the difference between an Apprenticeship and an Advanced Apprenticeship?An apprenticeship will typically last between12-15 months and you will gain a Level 2 NVQ depending on the individual trade areas you study.

An Advanced Apprenticeship will last approximately 42 months and you will gain a Level 3 NVQ.

Why should I consider an Apprenticeship? An apprenticeship offers you on the job training, nationally recognised qualifications, payment and real career prospects, all in one go. You will gain hands on experience in a working environment, whilst safely learning the theory behind the work and essential functional skills. Furthermore, you will be gaining skills and qualifications that are recognised by employers all over the country. So an Apprenticeship is a great first step onto the career ladder. As an apprentice, you could be exactly the type of skilled employee any business in the engineering industry will need.

What are the benefits of doing an apprenticeship?Not only do you gain a skill for life, you will be trained to a standard that will allow you to work anywhere in the world. Apprenticeships allow you to practice skills while you learn. The GEN II apprenticeship programme is structured to allow you to gain specialist skills in engineering. More importantly, it allows you to gain skills that could help you get a good first step onto the career ladder. Plus you will be paid while you learn. By undertaking an apprenticeship you are making positive steps towards achieving a sustainable career in cutting edge engineering industries.

Useful contacts Here are a few useful GEN II contacts:Suzanne Rowley HR Support Officer01900 701302 · suzanne.rowley@gen2training.co.uk

Debbie Blair HR Support Officer01900 701308 · debbie.blair@gen2training.co.uk

Heidi Clements HR Manager01900 701323 · heidi.clements@gen2training.co.uk

GEN II Head OfficeUnit 1 · Joseph Noble Road · Lillyhall Industrial EstateWorkington · Cumbria · CA14 4JX01900 701300 · recruitment@gen2training.co.uk

www.gen2training.co.uk

Am I guaranteed a job at the end?Although we have an employment rate of 98% for those who complete their apprenticeship. Unfortunately, there is never a guarantee of immediate employment when you finish your apprenticeship.

Where will my training take place? Where you train will depend on two factors. One is the apprenticeship you decide upon, and the other is where you live. In most cases you will simply train at the Skills Centre that is closest to where you live. However, certain apprenticeships are only available from specific Skills Centres.

For example, if you live in Carlisle, but wanted to undertake the Nuclear Operator Apprenticeship, it would be down to you to secure your own travel arrangements to Workington as this particular Apprenticeship is only available at the ENERGUS facility, West Cumbria.

ENERGUS Training Facility, West CumbriaApprenticeship Types Apprenticeship Advanced ApprenticeshipTraining Up to 15 months or more Up to 42 monthsAfter initial training(12 Months +)

Following your initial training, you will be placed for on the job training and experience with a local employer at a suitable location in the area.

Where you will attend college studies (if applicable)

College studies are to be attended for one full day per week during term times (some trades may need to attend night classes).

GEN II Carlisle and Furness Skills CentresApprenticeship types Apprenticeship Advanced Apprenticeship

Training Up to 15 months Up to 42 months

How you will be taught Depending upon your employer, you will be taught through one of two methods.

Off the job training On the job training(also known as Assessor Led)

In this instance you will spend approximately four days per week learning hands on in one of our Skills Centres with the remaining day focussing on your Technical Certificate.

After being selected by an employer, you will undertake your apprenticeship with them in their workplace for four days per week (unless released to GEN II for specific training) with the remaining day spent studying a Technical Certificate.GEN II staff will visit you in the workplace to ensure you are undertaking the relevant work to achieve your apprenticeship.

Where you will study your Technical Certificate (if applicable)

GEN II Carlisle or Furness Skills Centre. Technical Certificate studies are to be attended for one full day per week during term times.

Please Note: If you attend an apprenticeship at Carlisle or Furness then you will be selected by an employer before you start the apprenticeship. It is up to you to demonstrate the commitment and correct attitude to learning and development in order to increase your chances of continued employment once you have completed your apprenticeship.

Many GEN II apprentices are selected by local companies before the end of their training which means that they become employed directly by their companies. They will individually have agreed salaries and terms of employment, with the employer agreeing that they complete their apprenticeship training with GEN II.

Where will the training take place?

Where are the training and skills centres located?GEN II have three training centres in Cumbria. The main apprentice training centre is located at the ENERGUS Facility, Lillyhall, Workington. Other apprentice training centres are located at Kingmoor Park, Carlisle and at the Furness Skills Centre, Ulverston. Each of our centres are equipped with on site parking.

GEN II Furness Skills Centre Lightburn Trading Estate • Ulverston • Cumbria • LA12 7NE T 01229 483760

GEN II Carlisle Skills CentreKingmoor Park • Unit F2 • Kingmoor • South Carlisle Cumbria • CA6 4RD T 01228 599890

ENERGUS Training FacilityBlackwood Road, Lillyhall, Workington, CumbriaCA14 4JW. T 01900 605665

I have some more questions - is there anyone I can talk to?Inspira Cumbria (Freefone 0800 435709) will be glad to advise you about career and educational options generally or visit: www.inspiracumbria.co.uk.

If you have any specific questions about GEN II or any of our apprenticeship schemes, please visit www.gen2training.co.uk.Alternatively, please contact the HR Team on 01900 701300

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GEN II Policy StatementsGeneral Statement of Intent Safeguarding & ProtectionThis is the GEN II statement of intent that demonstrates a commitment to safeguarding learners, staff and others from harm who may be involved with GEN II. The essential inclusions for the safeguarding protection policy are outlined below:-

• The policy is approved and endorsed by the Executive Team of GEN II.• The welfare of learners and staff is of paramount importance.• All learners and staff without exception, have the right to protection from abuse or harm: • The Equality Act protects people from being treated less favourably because they have a protected characteristic. The relevant protected characteristics in employment are, age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including ethnic or national origins, colour and nationality), religion or belief (including lack of belief), sex and sexual orientation.• This policy applies to all GEN II staff, learners, clients and contractors.• All concerns, and allegations of abuse will be taken seriously by all GEN II staff and responded to appropriately.• All GEN II staff will receive training in how and where to report abuse.• There is a commitment to safe recruitment, selection and vetting of all GEN II staff.• Reference to all associated policies and procedures which promote candidates safety and welfare (e.g. with regard to: health and safety, anti-bullying, protection of candidates’ online, photography, etc).• This policy links to GEN II’s strategies on Learner Support, Equality and Diversity, Health and Safety with associated policies including Dignity at Work, Safeguarding Policy & Procedure.

GEN II Policy StatementsGeneral Statement of Intent - Health and Safety PolicyGEN II Engineering & Technology Training Ltd is fully committed to complying with all of its statutory and common lawduties, meeting its responsibilities under the Health and Safety at Work Act (1974) and all subsequent subordinatelegislation. GEN II will not only comply with all applicable legislation but will actively seek innovative ways to improveand apply the highest standards of Health and Safety “best practice” techniques.

The GEN II Target for Accidents & Occupational ill Health is; ZERO

GEN II’s objectives are to:• Enourage all staff to actively participate in a mutual partnership for improving health and safety throughout the organisation by questioning and challenging each other in the pursuit of health and safety excellence, through the application of human performance techniques such as behavioural safety.• Continually improve safety performance with the principle aim of eliminating accidents and reducing incidents and near misses to their lowest practicable level.• Be fully compliant with its registration to BS OHSAS 18001; including comprehensive accident and incident reporting and investigation, implementing corrective and preventative actions, auditing and inspecting for compliance, performance monitoring, risk assessments, safe systems of work and periodic reviews of all safety systems.• Provide effective control of the health and safety risks arising from all work activities.• Consult with employees at all levels throughout the organisation on matters affecting their health and safety.• Provide and maintain safe plant and equipment.• Ensure the safe handling and use of substances.• Provide effective information, instruction and supervision for all employees.• Ensure that all employees are fully competent to conduct their tasks and provide the appropriate and relevant training.• Maintain a safe and healthy working environment.

Employee responsibilities are to:• Co-operate with management and line managers on all health and safety related matters,• not interfere with anything provided by the employer to safeguard health and safety,• take reasonable care of their own health and safety and anyone else who may be affected by their acts and/or omissions,• report all health and safety concerns to their line manager or the GEN II health and safety appointed person. This policy has been prepared in accordance with Section 2(3) of the Health and Safety at Work Act (1974) and will be reviewed at least annually and revised as and when appropriate.

GEN II Policy - Statement Equal Opportunities for all This is the Equal Opportunities & Diversity Policy statement of GEN II Engineering & Technology Training Limited. GEN II is fully committed to eliminating discrimination and actively promoting equality of opportunity and diversity for our staff and learners in line with our strategy and the Equality Act of October 2010. The Equality Act protects people from being treated less favourably because they have a protected characteristic. The relevant protected characteristics in employment are:age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including ethnic or national origins, colour and nationality), religion or belief (including lack of belief), sex and sexual orientation.

We believe that where equality of opportunity exists, all staff and learners work in a more rewarding and less stressful environment, one where prejudice and harassment are not accepted, and one which is more likely to enhance performance and achievement. Accordingly, GEN II will foster and encourage sensitivity to diversity among its employees and customers. We will seek to promote and maintain an inclusive and supportive work and study environment that respects the dignity of staff and learners and assists everyone to achieve their full potential. We value all our staff and the contribution they can make. We welcome the differences amongst them and believe that those differences give added depth to our work. We aspire to make the greatest possible use of their talent and capabilities and to provide real opportunities for their professional development.

We are strongly committed to providing our community with equitable access to our service and to our employees, equal advancement opportunities with regard to the nine protected characteristics. We are also strongly committed to providing our staff with a workplace free from prejudice and discrimination, where the personal dignity and worth of each individual is appreciated and celebrated. We recognise that it is the responsibility of every member of our staff to help achieve this inclusive and supportive environment, and to promote good relations between groups by being tolerant and having respect for diversity. Where there are instances of activity which may undermine good relations, and to assist staff and learners in maintaining a balance between individual freedoms and expectations of conduct, GEN II has policies in place to address such matters. We will ensure that we comply with all legislation and good practice by introducing, implementing and regularly reviewing policies and procedures. We will aim to review, monitor and implement procedures for compliance with legislation through our Equal Opportunities & Diversity Strategy and action plans.

GEN II Policy Statements

GEN II Policy Statement - Dignity at WorkThis is the Dignity at Work Policy Statement of GEN II Engineering & Technology Training Limited. GEN II fully supports the right of all people to be treated with dignity and respect at work. We are committed to promoting a working environment free from all forms of harassment and bullying and will ensure that appropriate steps are taken to achieve this.

We are aware that workplace bullying has a detrimental and negative affect on individuals and therefore operational efficiency. We are therefore resolved to creating a working environment that supports the dignity of all employees and is free from bullying and any other forms of harassment. We are committed to ensuring that all staff, learners and individuals participating in any activity or learning with our company receive an enjoyable and fulfilling experience. This policy is therefore intended to provide a framework which will assist in the prevention of bullying and harassment and provide guidance as to what action should be taken if such incidences occur. All staff, learners, employers and subcontractors have a responsibility to recognise bullying and harassment and take appropriate action in accordance with this policy as soon as they become aware of any such behaviour. This policy is supported by, and has been developed with, the trade unions representing employees. It will be communicated to employees using a variety of methods including posters, leaflets and training.

GEN II Policy Statements

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GEN II Head OfficeUnit 1, Joseph Noble Road, Lillyhall Industrial Estate, Lillyhall, Workington, Cumbria, CA14 4JX. Tel: 01900 701300

recruitment@gen2training.co.ukwww.gen2training.co.uk