functional analyses motivational interviewing and the stages of change
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Functional Analyses Motivational Interviewing and the Stages of Change. Learning Objectives. -Use motivational interviewing techniques in assessing functional deficits -Assess the client’s stage of readiness to change specific identified deficits - PowerPoint PPT PresentationTRANSCRIPT
Functional AnalysesMotivational Interviewing
and the Stages of Change
-Use motivational interviewing techniques in assessing functional deficits
-Assess the client’s stage of readiness to change specific identified deficits
-Develop appropriate CPRP interventions based on the identified deficit and the client’s stage of change
Learning Objectives
Jamie Smith, MEd, CCDP-D, PLPC
CPRP Supervisor for Pathways CBH, Inc. in Jefferson City, MO
Supervise the IDDT team within the CPRP
Who are we?
Who are you? Where do you work? How long have you worked there? What do you want to get out of this training?
Who are we?
What is CPRP?
Community Psychiatric Rehabilitation Program
2 Criteria for Client AdmissionQualifying DiagnosisDeficit in Functioning
Clients in the CPRP
Qualifying Diagnoses1. Schizophrenia and
other Psychotic Disorders
2. Bipolar Disorders and MDD, Rec
3. Anxiety Disorders4. Borderline PD
Functional Deficit Activities of Daily
Living
Social Role Functioning (Social involvement, social engagement)
Clients in the CPRP
Qualifying diagnosis
A diagnosis is the name of an illness
composed of a constellation of
symptoms that a client expresses.
Constellation of Symptoms
Symptoms are the specific
characteristics of the illness
An Important Distinction
For Example
We say a client’s depression has worsened or improved.
What symptoms of depression indicate a change?
An Important Distinction
Listed Symptoms of Depression Include:
Depressed FeelingLack of Motivation
Crying SpellsGuilt
Sleep DisturbanceAppetite Disturbance
Deficit in Functioning in Imporant Areas of Life
An Important Distinction
2 Reasons why understanding the distinction is important:1. Helps us to create specific objectives in
treatment planning:“John will experience an improvement in symptoms of depression.”“John will sleep 8 hours at night 5 of 7 nights in a week.”Understanding specific symptoms can help us
create more measurable objectives.
An Important Distinction
2 Reasons why understanding the distinction is important:2. The function of symptoms: some symptoms actually are coping mechanisms.
Will discuss later in the presentation
An Important Distinction
Wise Words“Our clients aren’t just ill, but their illness
interferes with their ability to do things that most people take for granted.”
Marti FrazierCPRP Director
Central Region
Functioning is what sets our clients apart.
Deficits in Functioning
The question is not:“Do they have a deficit in functioning?”
The question is:“Why do they have a deficit in functioning?”
Some Examples:Budgeting Skills
Cognitive deficit caused by MILack of emotional regulation to handle money
Never learned the skill of money management due to social circumstances growing up
Deficits in Functioning:Daily Living Skills
Some Examples: Making a phone call: Client is anxiety driven Client cannot read to look up the
phone number Client was told to never contact that
location again
Deficits in Functioning:Daily Living Skills
Some Examples: No Transportation: Physical Disability Off the bus line Anxiety driven Narcissistic Personality Disorder
Deficits in Functioning:Daily Living Skills
Encompasses but is not limited to:
Self CarePersonal Hygiene, Chronic Physical Illness
(Diabetes, HBP, COPD), Maintaining sufficient food, housing, clothing
Activities of Daily LivingMaintenance of home cleanliness,
correspondence, mobility, communication skills Finances Access to Community Resources
Deficits in Functioning:Daily Living Skills
Deficits in Functioning:
Social Role EngagementThe often forgotten reality of our clients.
Who do you turn to when you need help?
Family Friends
Work Associates Church
Fill in the blank of NATURAL and COMMUNITY SUPPORTS
Deficits in Functioning:Social Roles
We get our clients set up with housing. We show our clients where to access food
pantries and utility assistance. We teach our clients a better way to budget
their finances. And we help them learn some basic anxiety
reduction skills.
Then we leave them, sitting in their apartment alone in “maintenance level of care.”
Deficits in Functioning:Social Roles
Many of our clients have isolated themselves from NATURAL SUPPORTS
Family has been overwhelmed by symptomatic behavior
Unable to make or maintain friendships Employment?
Church community..many have had bad experiences
Deficits in Functioning:Social Roles
Ability to engage in social activity is limited
Again, the question is not if there is a deficit in social
functioning, but if so, why.
Deficits in Functioning:Social Roles
Functional Skills Assessment
Beginning the Process
Functional Skills EvaluationContent vs. Process
Content
The what’s, when’s, how’s, where’s, and
who’s of the client’s life.
Process
This is the treatment that the client receives
or, better,
The rehabilitation that the client experiences
Understanding that treatment is a process of change is immensely important.
It is a process in which we Empathize and Collaborate with and Affirm the client.
The FSE, which occurs at the beginning of treatment (or in the annual review) is not just to gather content, but is the beginning of the
treatment process.
Functional Skills Evaluation
If we’re going to do an “Evaluation” or “Assessment”, we need to get away from asking “yes” and “no” content questions.
Do you answer the phone when someone calls?
Are you able to sort your mail? Have you been evicted or been forced
to move in the last 12 months?
Functional Skills Evaluation
These questions don’t tell us anything about our clients.
Or, what’s worse:
We answer these “yes” and “no” questions for our clients, without ever speaking to
them.
Then all we know is what WE THINK about our clients.
Functional Skills Evaluation
Research indicates that more important than any intervention, strategy, or theory of the
provider
AND
more important than any deficit, characteristic, or illness of the patient is…
Functional Skills Evaluation
THE RELATIONSHIP BETWEEN THE
PROVIDER AND THE CLIENT.
Functional Skills Evaluation
Using the Functional Skills Assessment as a means of building relationship:
The tools of Motivational Interviewing are strategies for building that relationship and
for beginning the process.
OARS with Evoking Change Talk
Functional Skills Evaluation
OARS◦ Open Ended Questions
Makes the client feel you are truly interested Rule of Thumb, never ask 3 open ended questions in a
row◦ Affirmation of the Clients
Every client has something good about them◦ Reflective Listening
Seeing the world with the client’s eyes The client feels as if he/she has been truly understood
◦ Summarizing The white boxes are your friends
Fuctional Skills Evaluation
Evoking Change Talk◦ Ask evocative Questions
Explore disadvantages of status quo, advantages of change, optimism about change, intention to change
◦ Use rating questions with follow up for change “What would it take to move you from a ___ to a ___?”
◦ Elaboration Tell me about the problems you had with ___.”
◦ Query Extremes “What do you think will happen if you don’t do…?”
◦ Explore goals and values Look for discrepancy between client’s core values and
goals and client’s behaviors.
Functional Skills Evaluation
The TRAP of “knowing” our clients:
Building a box to put them inDefining their needs for them
Not doing REHABILITATION work because we’ve decided they’ve reached their highest
potential.
Functional Skills Evaluation
Stages of ChangeAn Essential Element in the Evaluation
Origin
Developed during research with smokers who were trying to quit smoking.
They’ve been found to be universally applicable to processes of change in many
areas of life.
Powerful tool that helps refine our interventions.
Stages of Change
Defined:1. Precontemplative:
Client is not yet considering change
2. Contemplative:Client acknowledges concerns and is
considering the possibility of change, but is ambivalent and uncertain
Stages of Change
Defined cnt’d:3. Preparation:
Client is committed to and planning to make a change in the future, but is still considering what to do.
4. Action: The client is actively taking steps to
change but has not yet reached a stable state in new habits, skills, etc.
Stages of Change
Defined cnt’d:
5. Maintenance: The client has achieved initial goals, is stable in recovery/management habits, and is working to maintain gains.
Stages of Change
Recurrence or Relapse:“The 6th Stage”
Defined as:The client has experienced a recurrence of
symptoms/behaviors and must now cope with consequences and decide what to do next.
Stages of Change
Recurrence/Relapse
1. Is considered part of the process rather than a moral fault of the individual.
2. Can occur at any point once the client has begun to implement change.
Stages of Change
A Person can be in 2 different stages of change at the same time.
1. The person who does not acknowledge that she has schizophrenia but is wanting
to go to work.2. The person who knows he needs to stop
drinking alcohol, but the weed really helps him stay calm.
Stages of Change
Interventions shown appropriate for each stage of change:1. Precontemplative stage:
1. Explore events that led client to treatment2. Eliciting client’s perceptions of the problem3. Offering information about MI4. Personalized feedback of assessments5. Family/Significant Others interventions6. Examining intrapersonal and interpersonal
discrepancies
Stages of Change
2. Contemplation1. Normalize Ambivalence2. Elicit and weigh pros and cons of change3. Examining further values and goals in
relationship to change4. Emphasize client’s free choice,
responsibility, and self-efficacy5. Elicit Change Talk6. Summarize Change Talk
Stages of Change: Interventions
3. Preparation1. Clarify client’s goals/strategies for change2. Offer a menu of options for change or
treatment3. Negotiate a change plan and/or behavior
contract4. Consider and lower client’s perceived
barriers to change5. Increase sense of self-efficacy6. Set a start date for a specific change
Stages of Change:Interventions
4. Action1. Reinforce the importance of the changes using
client’s own words2. Support a realistic view of change through
small steps3. Help the client learn/practice coping strategies4. Develop a relapse/recurrence prevention plan5. Help the client find reinforcers for positive
change6. Help the client find natural and community
based supports
Stages of Change:Interventions
5. Maintenance1. Continue to help client find new
reinforcers for change2. Affirm the client’s resolve and self-efficacy3. Help the client continue to learn new
coping strategies4. Maintain supportive contact5. Renew relapse/recurrence prevention plan6. Review long-term goals with client
Stages of Change:Interventions
In case of Relapse/Recurrence:1. Help the client reenter the change cycle as
quickly as possible2. Explore the meaning and reality of the
relapse as a learning experience3. Help the client learn/practice alternative
coping strategies4. Maintain supportive contact
Stages of Change:Interventions
Stages of ChangeAn Important Concept
to Remember:
Function of Symptoms
What does that mean?
What we call symptoms may be socially learned mechanisms that the person has
learned in order to survive.
Implications?
Function of Symptoms
If we step in with an intervention to remove what we have determined is a symptom,
the client may not want to change because that “symptom” is actually securing
something for them.
We then need to provide a means for them to obtain their goal that is less self-destructive.
Function of Symptoms
Examples:
1. The person who loans all of her money away
1. We see this as a “problem” with boundaries2. The person is actually maintaining friendships
2. The person who refuses to maintain his personal hygiene
1. We see this as a “problem” in self-care2. The person does this to avoid unwelcome guests
Function of Symptoms
3 Questions to Keep in Mind
1. What is causing the deficit?
2. What purpose is the dysfunction serving?
3. What is the person’s readiness or stage of change concerning the specific
dysfunction?
Functional Skills Assessment
1. Divide into groups2. Pick a client with whom you work (or about whom
you’ve heard)3. Pick a section of the FSE, any one you want.4. Interview another person in your group, who will
role play the client he/she has in mind.5. Fill in one page of one section, but make sure it is a
page in which a person has a dysfunction6. Use the questions or make up your own to try to
get to the 3 questions on the previous slide.7. Describe the dysfunction as best you can, and think
of an intervention that would be appropriate.
Let’s Do Some Practice
Answer the questions:1. What is causing the dysfunction?2. What purpose do you think the dysfunction
serves in the person’s life (if any)?3. What is the person’s readiness or stage of
change concerning this dysfunction?4. What intervention strategy would you employ?
Practice
1. Text Boxes are your friends.
2. Don’t spend a lot of time recording areas that are not deficits. It’s important to recognize strengths, but our time is limited, so don’t drive yourself to drink trying “to get it all in there.” Focus on the areas to be integrated into the treatment plan.
Documenting
Some Last ThoughtsPurpose of Treatment
The purpose of treatment is to help our clients
not need treatment anymore.
Client Independence
Fostering Dependence in the Client is Cardinal Sin number 1.
How do we avoid fostering dependence?
Client Independence
Wise Words
“In this line of work, you either figure it out or you burn out.”
Amy BlakeCPRP Supervisor
Camdenton
Client Independence
1. Have our own limitations firmly in place
When I establish my limits with you, I am not telling you what you may or may not do.
I am telling you what my response to your actions will be.
Client Independence
2. Have our own needs met outside of workWhat needs might we have that we would get a client to satisfy?
Ego—I need to be important to somebodyJob security—the best job security is to demonstrate that your clients are progressing toward independence
Others?
Client Independence
3. Knowing that our clients are resilient people.
The client has survived 20, 30, 40, 50 years without me. He’ll make it until our appointment on Friday. And he’ll survive for years after I’m long gone.
If not me, then who (how, what)? “How are you going to get there?”“What would you do if this were Saturday and I weren’t available?”
Client Independence
The Tug of War
Your clients don’t need you
And
They do.
Don’t need them.
Client Independence
“Anybody? Anybody? Anybody? Anybody?”
Closing Thoughts or Questions