focus on your success2017 win the tender coop pronto card center 2017 successful iso 9001: 2015...

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Acquiring Fleet cards Host to Host links ep2 Petrol IFSF Issuing Card produciton Customer Service Invocing Accounts receivable Credit Check Bonitätsprüfung Business Process Outsourcing Focus on your success We support you with head and heart with solutions that fit.

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Page 1: Focus on your success2017 Win the tender Coop Pronto Card Center 2017 Successful ISO 9001: 2015 certification ... CH-8152 Glattbrugg info@cccenter.ch +41 (0)44 809 44 66 Why ?

AcquiringFleet cards

Host to Host linksep2 Petrol

IFSF

IssuingCard produciton

Customer ServiceInvocing

Accounts receivableCredit Check

Bonitätsprüfung

Business Process Outsourcing

Focus on your successWe support you with head and heart

with solutions that fit.

Page 2: Focus on your success2017 Win the tender Coop Pronto Card Center 2017 Successful ISO 9001: 2015 certification ... CH-8152 Glattbrugg info@cccenter.ch +41 (0)44 809 44 66 Why ?

CCC Credit Card Center AG is an independent provider of (Petrol) customer cards, payment and loyalty solutions and Business Process Outsourcing (BPO) for commercial services.

Acquiring, card processing and customer service is our core business, for which we own, operate innovati-ve solutions.

Trust is the basis for our cooperation and the interaction with our partners.

Mutual appreciation, respect and open, honest communication characterize ours daily action.

For 20 years, we have proven day after day that our concepts, based on the needs of our customers, lead to tailor-made solutions that create added value and quality.

Our expertise and concepts ensure successful implementation, which brings measurable success.

We offer solutions that fit.Competence through experience

People, values together with knowledge and experience make the difference. That‘s why values are import-ant to us, which we call to mind every day.

successPeople solutions

&Know-how

quality

Enthusiasm & team spirit

Quality & top performance

Innovation & Flexibility

Perspectives & Focus

Communication & Transparency Security & future

Our values

Page 3: Focus on your success2017 Win the tender Coop Pronto Card Center 2017 Successful ISO 9001: 2015 certification ... CH-8152 Glattbrugg info@cccenter.ch +41 (0)44 809 44 66 Why ?

Our servicesModular, so that the solution fits for you

Thanks to our modular approach, put our services together to make them meet your needs.

From your loyalty card, through your payment card to your own payment app, together with you

CCC Credit Card Center AG develops the right concept.

Thanks to our services and solutions, you benefit from the completely carefree package.

DigitalisationWe bring you into the digital world and keep your data safe in our two data centers, where the systems, solutions and data are redundant.

Thanks to state-of-the-art software solutions and electronic workflows, you increase your efficiency. You have access to your data from anywhere, anytime.

Stability and safetyProfessional processes, well-trained and specialized staff and a strong solution are the success factors and competencies that we use for your safe success.

Data Processing & ProcessingDealing with electronic data and creating quality products and services is our business. With our core com-petence, we ensure smooth data processing. We authorize offline and online data and processes and have international project Experience.

Professional customer serviceOur customer service is as diverse as the qualities of our individual employees. Customer, Partners and clients appreciate the moment to get in contact with us.

CCC Credit Card Center AG looks after your customers inquiries, orders or complaints via telephone or e-mail in your name and on your behalf, ensuring that you are easily accessible. So that your customers have a contact point, if you are not directly accessible.

Process analysis

Inte

grat

ion

/ Ful

l Ser

vice

Technical clarifications

Creating specifications

Feasibility study

Creating concepts

Offline processing

Card production

Online authorisation Online Routing

File mergerData analysis

Customer Service− Phone− E-Mail

− Internet portal

Application review

Invoicing

Reminder management Document archiving

Key Account Management

Accounting

MonitoringLimit management Sales promotion

Legal collection

Statistics DataminingBig Data Marketing SupportMarketing concept

E-Invoice

Billing data in electronic formInternet portal

Project management

e-A

rchi

ve S

yste

m

Car

d M

anag

emen

t Sy

stem

Clie

nt R

elat

ions

hip

Man

agem

ent

SPOC Service Center

Legal collection

Customer Service & Processing

Data processing

Consulting and Business Engineering

Marketing

Accounts ReceivableRisk management

Page 4: Focus on your success2017 Win the tender Coop Pronto Card Center 2017 Successful ISO 9001: 2015 certification ... CH-8152 Glattbrugg info@cccenter.ch +41 (0)44 809 44 66 Why ?

MeilstonesYear Meilstone2019 Acquiring contract Voegtlin-Meyer AG2018/19 Releaseupdate in the Issuing System auf Microsoft Dynamics NAV 20182018 Issuing- and Acquiring OIL! Tankstellen AG2018 Issuing- and Acquiring Moveri AG (Oel-Pool AG)2018 Migration of the secondary data center to ISO 27001 and ISO 50001.2018 Launch of online authorisation Acquiring Coop Pronto Card ep22018 Launch of online authorisation Acquiring ENI Austria

including converting ep2 to IFSF Host to Host protocol2018 Launch of online authorisation Acquiring Logpay Card

including converting ep2 to IFSF Host to Host protocol2017 Launch of online authorisation Acquiring UTA

including converting ep2 to IFSF Host to Host protocol2017 Launch of online authorisation Acquiring DKV

including converting ep2 to IFSF Host to Host protocol2017 Launch of online authorisation Acquiring IQ

including converting ep2 to IFSF Host to Host protocol2017 Launch of online authorisation Acquiring AustroCard ep22017 Start of cooperation with SIX Payment Service AG concerning acquiring petrol fleet cards in

Europe and Switzerland.2017 Complete renewal of the issuing platform based on Microsoft Dynamics NAV 20162017 Win the tender Coop Pronto Card Center2017 Successful ISO 9001: 2015 certification2016 Einführung Online-Autorisierung Acquiring AVIA Karte IFSF EV2016 Einführung Online-Autorisierung Acquiring Jubin Frères SA IFSF EV2015 FrontOffice ENI Suisse SA 2014 Online authorisation Acquiring AVIA International with various host to host links in Europe2013 Online authorisation Acquiring BP Card with Host to Host Link to BP2012 Online authorisation Acquiring with Host to Host Link to Genoa2011 Online authorisation Acquiring ENI Routex2010 Online authorisation Acquiring for ENI Suisse SA and Jubin Frères SA2009 Issuing and Acquiring order Jubin Frères SA2006 Technical Bank Card Acquiring (Visa, Mastercard, and Maestro Card) for Aduno at petrol stati-

ons in Switzerland2006 Online authorisation Acquiring PostFinance Card at Esso gas stations via IFSF Host to Host

Link.2005 Online authorisation Acquiring for the PostFinance Card on all over 4‘000 petrol stations in

Switzerland via IFSF2003 Petrol stations in Switzerland via IFSF2001 Acquiring order AVIA Vereinigung

Acquiring order ENI Suisse SA2000 Issuing and Acquiring order Tamoil SA1999 Data clearing for PostFinance1997 Foundation of the CCC

Page 5: Focus on your success2017 Win the tender Coop Pronto Card Center 2017 Successful ISO 9001: 2015 certification ... CH-8152 Glattbrugg info@cccenter.ch +41 (0)44 809 44 66 Why ?

Acquiring services and technologyOur acquiring service always has the right customer-oriented solution. Reliability, high availability, passion and a great deal of specialized knowledge ensure smooth transaction processing at your point of sale (POS).

Since 1997 we have been known and appreciated in the market as a reliable, high quality, fast, innovative and independent acquirer of payment card solutions. Whether in offline and / or online authorization sys-tems (IFSF or ep2), we ensure the smooth processing of your payment card with our solutions.

International experience in complex switching and routing projects for payment cards characterize our port-folio.

Authorizing and processing data is our business!CCC Credit Card Center AG electronically authorizes and clears the transactions of your payment card solutions in your name and order.

Cooperation with SIX Payment ServiceAs a SIX certified partner of SIX Payment Service AG, we accept on-line authorizations and transactions of ep2 terminals for non-bank cards (including Fleet Cards, UTA, DKV, Routex). We convert these into the different IFSF Host to Host Link protocols.

TechnologyCHIPCommon Payment Application CHIP is based on the EMC standard and may be used independently of EMV (Europay International, MasterCard and VISA).

CCC Credit Card Center AG has been personalizing and using CPA CHIP cards since 2009.

HSMHardware Security Module (HSM) or English Hardware Security Module refers to an (internal or external) peripheral device for the efficient and secure execution of cryptographic operations or applications.

Since 2006, CCC Credit Card Center AG has used a Payment Card Industry Data Security Standard (PCI DSS) compliant hardware security module (HSM) for PIN code testing and production, card production and message encryption.

ContactlessCCC Credit Card Center AG has been personalizing and using MiFare DesFire Contactless CHIP cards since 2009. It is based on a proprietary solution that can be processed by terminals. Similar to the CPA version, a CCA Common Contactless Application is still under development.

PayStorm as a Service

Ep2 oderIFSF

IFSF Host to Host

Page 6: Focus on your success2017 Win the tender Coop Pronto Card Center 2017 Successful ISO 9001: 2015 certification ... CH-8152 Glattbrugg info@cccenter.ch +41 (0)44 809 44 66 Why ?

Card Management System

Base solutionThe basis of our Card Management System is Microsoft Dynamics 365 Business Central. This allows us to make the application accessible in different variants, as a web client, app or full client.

The big advantage for the users is, from the Microsoft Office world the users are familiar with the handling and logic of the solution.

Module Card Management - Customer / Debtor Administration - Card management - Risk management / limit management - Invoicing - Application / Credit Check - Internet portal - Accounting - Link to gas station administration - Interface to acquiring (White list / clearing)

Page 7: Focus on your success2017 Win the tender Coop Pronto Card Center 2017 Successful ISO 9001: 2015 certification ... CH-8152 Glattbrugg info@cccenter.ch +41 (0)44 809 44 66 Why ?

Power BI / Risk Cockpit and more

Power BIGet the overview of your business and its development within seconds with Power BI. With our advanced reporting engine, this is no longer wishful thinking.

Risk CockpitWith our Risk Cockpit you can manage ten- or hundreds of thousands of customers efficiently and profita-bly. With our Risk Cockpit you create the basis for healthy, strong growth.

POS Management - Gas / Service station management / POS management - Contract management - Price control - Cash flow control - Transaction management - Gas station warehouse management - Petrol stations / tenant statements

Supply and warehouse management of POS - Gas stations disposition - Tank Warehouse Management - Gas station chambers inventory management / level inventory

Trading - Purchase - Sale - Order processing - Price management

Page 8: Focus on your success2017 Win the tender Coop Pronto Card Center 2017 Successful ISO 9001: 2015 certification ... CH-8152 Glattbrugg info@cccenter.ch +41 (0)44 809 44 66 Why ?

CCC Credit Card Center AG Bäulerwisenstrasse 3www.cccenter.ch CH-8152 [email protected] +41 (0)44 809 44 66

Why ?

In order to..... - You can focus on your core competencies and service delivery.

- Your customers and point of sales always have a competent contact person.

- You can ensure a 7 * 24 hour service with 99.9% uptime.

- Resource bottlenecks in the service processing do not arise.

- You can generate more sales and profits.

Because we, - have over 20 years of experience and expertise in fleet card and acquiring solutions (processes,

resources, technology, etc.)

- maintain long-term relationships with customers, partners and employees,

- are in full ownership of the management so that independence is respectedt,

- know the market,

- offer interesting options,

- continuously develop ourselves and our services,

- can offer acquiring and issuing with our own and independent solutions,

- at any time can meet standards such as PCI, KKG or FINMA and

- do not stand in competition.

This is how the right solution is implemented for you - Your starting position will be checked.

- An order specification will be created, if not already available.

- The appropriate interfaces, if necessary, are agreed.

- The processes are defined together.

- You will receive a detailed offer.

- After your order, the implementation and introduction takes place.