first principals effective coaching
TRANSCRIPT
Effective CoachingOctober 5, 2013
What are your questions/concerns?
© Copyright 2011 LEAD The University of Chicago Booth School of
Business. All rights reserved.
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1) Critical Elements
2) Best Practices
3) Myths
4) Watch Outs
5) The First Meeting
Agenda
© Copyright 2011 LEAD The University of Chicago Booth School of
Business. All rights reserved.
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The Critical Elements of Coaching
• It’s a relationship• Grounded in their priorities• Context re-calibration• Listening (not just with your ears)• Thought-provoking questions• Get to the core mindset/emotions• Alternative perspectives• Push accountability & focus• Support & encouragement• Confidentiality
© Copyright 2011 LEAD The University of Chicago Booth School of
Business. All rights reserved.
5
Best Practices
• Establish scope/approach
• Regular face-to-face interactions
• Hogan before feedback
• Personal data collection
• Encourage brief phone calls
• Be proactive – calls, email, articles, etc.
© Copyright 2011 LEAD The University of Chicago Booth School of
Business. All rights reserved.
6
Common Myths About Coaching
• Standard model/framework
• Direct feedback is best
• Written action plans with measurement
• Do not offer advice
• Personal life is “off limits”
• Coaches must be “invisible”
© Copyright 2011 LEAD The University of Chicago Booth School of
Business. All rights reserved.
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Watch Out For…
• Major Derailment Risks
© Copyright 2011 LEAD The University of Chicago Booth School of
Business. All rights reserved.
88
The Most Common Causes of Derailment
Unable to build a team
Micromanagement, doesn’t delegate or empower
Narrow, non-strategic perspective
Consumed with details
Too reliant on technical skills
Poor working relationships
Poor emotional control
Doubtful integrity & sincerity
© Copyright 2011 LEAD The University of Chicago Booth School of
Business. All rights reserved.
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Watch Out For…
• Major Derailment Risks
• Complex, out of scope issues
© Copyright 2011 LEAD The University of Chicago Booth School of
Business. All rights reserved.
10
The First Meeting
• Get to know each other• Objectives for the coaching relationship• Inquire about key school issues/priorities• Size and background of team; relationship with his/her boss• Agree on people for follow up calls• Agree on overall approach – meeting frequency, location,
communication method• Urgent current matters?• Establish next meeting
Your questions?
