coaching: effective communication
DESCRIPTION
TRANSCRIPT
Islamic Life Management
SeriesCoaching
For Effective
Communication
Summary• Types of
Communication
• Islamic Perspective
Summary• Qualities-
Effective Communicators
• Tools to Use
Effective Communication
Communication Takes Place in Many
Forms
Types of Communication
EffectiveIneffective
Ineffective
Yelling Ignoring
SarcasmIntimidatio
n
What is Produced
The Results are the Same or Worse than
before…
Effective Communication
What you intend to say is heard and understood
What is Produced
Balance
Balance
Spirit Family
Work Social
Self
An Islamic View
Fisabililah
An Islamic View
Nafs
Communication Islam
Fisabililah
In the Way of ALLAH
Communication Islam
Nafs
Immature Spoiled
Communication Islam
Fisabililah
Controls Nafs
Communication in Qur’an
6:68
And when you see those who enter into false discourses about Our communications,
Communication in Qur’an
6:68
withdraw from them until they enter into some other discourse.
SynopsisAvoid the company of
those who participate in vain or unnecessary
discourse
Communication in Qur’an
16:79
Do they not see the birds, constrained in the middle of the sky?
Communication in Qur’an
16:79
None withholds them but Allah; most surely there is communication in this for a people who believe.
SynopsisWe often miss
communication that is in front of us
Qualities of Effective
Communicators
QualitiesProphets
and Messengers
QualitiesLeadership
Trustworthy
QualitiesConfident
Speak Succinctly
QualitiesThink of Others
Skilled
Qualities
Courageous
8 Tools to Use
1. Avoid Meanness and Arrogance
2. Judge Actions not People
Tools to Use
3. Keep Your Word
4. Avoid Gossip and Fitnah
Tools to Use
5. Be Patient
6. Be Slow to Anger
Tools to Use
7. Plan What you Want to Say
8. Appreciate Others’ Time
Tools to Use
Speak to the Present Situation
Keep it Concise
Communication
Effective Communication
Allows Everyone to be Heard