find your people!!!
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Find your People!!!. Please mingle with others and find three or four people who’s institutions and roles are most similar to your own. What is Advising. After you have found your people then please take the next few minutes to list as many words as you can that describe advising: - PowerPoint PPT PresentationTRANSCRIPT
Find your People!!!Please mingle with others and find
three or four people who’s institutions and roles are most similar to your own
What is Advising
• After you have found your people then please take the next few minutes to list as many words as you can that describe advising:
• What is academic advising?
• Why is academic advising important?
• What do you see as your main objective as an academic advisor?
Developing an Advisor Training Program and . . .
Taking it to New HeightsClint Moser and Jeff McClellanDirector and Former Director,
Advisor Training & DevelopmentUtah Valley University
Utah Valley University
• Located in Orem, UT
• Public University
– Masters Degree
– Bachelor Degrees
– Associate Degrees
– Diplomas
– One-year certificates
• 26,272 Students in fall 2008
What type of institution are you from?
66%
34%
Public Private
1. Public2. Private
What type of Institution continued….
11%7%
15%
22%
44%
2-year 4-year Com... Liberal Arts 4-year Mas... Doctoral
1. 2-year2. 4-year
Comprehensive
3. Liberal Arts4. 4-year
Masters5. Doctoral
What size is your institution (student head count)
Under 5
,000
5,001 – 10,000
10,001 – 20,00...
20,001 – 30,00...
Over 3
0,000
24%
17% 17%
21%21%
1. Under 5,0002. 5,001 – 10,0003. 10,001 –
20,0004. 20,001 –
30,0005. Over 30,000
Utah Valley University Advising
• Utah Valley University has a collaborative model of academic advisement based on a split model.
• This model includes a combination of full-time professional and faculty advisors in the academic schools and a central advising unit consisting of career and academic counseling, advisor training, and academic support services in student affairs.
Current Realities
• Briefly write where your institution is at or what you are doing with regards to advising and advisor training.
PROGRAM HISTORYWhere did we come from
Here is our Timeline
Pre-2001• No Training
Office• No Budget
Here is our Timeline
Pre-2001• No Training
Office• No Budget
Fall 2001• Office is
created with 1 employee
Here is our Timeline
Pre-2001• No Training
Office• No Budget
Fall 2001• Office is
created with 1 employee
Fall 2005• Office
staffed by 3 full-time employees
• Budget of $13,500
Here is our Timeline
Pre-2001• No Training
Office• No Budget
Fall 2001• Office is
created with 1 employee
Fall 2005• Office
staffed by 3 full-time employees
• Budget of $13,500
Fall 2008• Office Staffed
by 4 Full-time Employees
• Fully implemented Certification Program
• Budget of $35,000
Goals / Vision
• Clearly state your long-term goal or vision for advising and training at your institution.
– Try to use words that will help direct the growth of advising at your institution, but be as concise as possible.
J
What is the scope of your desired program?
Insti
tution w
i...
Departm
ental
School o
r coll..
.
Combination
61%
29%
4%7%
1. Institution wide
2. Departmental
3. School or college
4. Combination
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The Team
• List key management /players by name.
• Include previous accomplishments to show that these are people with a record of success.
• Summarize number of years of experience in this field.
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Mapping the Support Network• Who are the key players
• What is their relative power/importance
• What kind of power do they wield
Expert
Referent
Legitimate
Reward
Coercive
Information
Connection
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How supportive are your upper level and executive leaders?
Very Supporti
v...
Somewhat s
uppo...
Non-co
mmittal
Not s
upportive
Oppose
d
36%
46%
0%4%
14%
1. Very Supportive
2. Somewhat support
3. Non-committal4. Not supportive5. Opposed
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How supportive are your advisors?
Very Supporti
v...
Somewhat s
uppo...
Non-co
mmittal
Not s
upportive
Oppose
d
19%
52%
4%7%
19%
1. Very Supportive
2. Somewhat support
3. Non-committal
4. Not supportive
5. Opposed J
SWOT
• Identify Strengths and Weaknesses
• Identify problems. threats and opportunities.
– State problems, and define the opportunities that are created by those problems.
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NO STRUCTURE TO WELL ARTICULATED STRUCTURE
Structure
Model Structure• Unclear • Unclear
The Structure of Advising at UVU
Structure
1)Primary Advisor
2)Specialty Advisors
3)Support Advising Staff
4)Counselors5)Faculty
Mentors6)Advising
Administrators
1)ALC2)AFPC3)Advisor
Forum4)Advisor
Training5)CACC6) Departmental
Advisors/Offices
7)Support advising Offices
Who does advising at your institution?
Facu
lty St
aff
Combination
15%
74%
11%
1) Faculty2) Staff3) Combination
How would you organize it??
ALCAdvisor Training
(Consulting Role)
AdvisementForum
Planning Council
Advising Administrator
s
UVU Model
What is your model for advising
Facu
lty O
nly
Split
Model
Dece
ntraliz
ed
Centraliz
ed
Total In
take
Supplementary
8%
56%
4%0%
12%
20%
1. Faculty Only2. Split Model3. Decentralized4. Centralized 5. Total Intake6. Supplementar
y
FROM ADVISOR TRAINING TO ADVISOR CERTIFICATION
Training StructureSession 1: Welcome and Online Orientation
Session 3: Using Banner and Advising Processes
Session 4: Academic Standards
Session 5: Shadowing
Advisor CertificationTraining Stage Initial Training 1st Year Training 2nd Year Training 3rd to 5th Year (Jan
to Jan Cycle)Purpose of Training
Foundation Familiarity Fluency Focused Professional
DevelopmentRequirements for Certification/
Recertification
New Advisor Training (2 weeks)
SDWs (4 sessions)
Observational Visit (6 months)
Advisor Forum (75% attendance)
Annual Advisor Conference
Advising Course
Advisor Forum (75% attendance)
Annual Advisor Conference
SKWs(4 sessions)
Annual Advisor Conference
SDWs (12 sessions)
Advisor Forum (75% attendance)
15 Continuing Development hours
Certification Level New Advisor Level I Advisor Level II Advisor Advisor Recertification
Are you looking to develop training that focuses on
Orie
ntation on...
First
year
Ongoing t
raini...
Combination
0%
86%
14%
0%
1. Orientation only
2. First year3. Ongoing
training4. Combinatio
n
DEVELOPING OUTCOMES AND TRAINING
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To Begin. . .
• Standardized Job Description
• Mission and Vision Statements
• CAS Standards and NACADA Documents
• Process/Job Analysis
• Know, do, value
This resulted in 181 outcome statements which we categorized around 26 outcome themes and the five training foci
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Finally: 23 OutcomesTheme ID Two Weeks One Year Two Year 1) Be able to use Banner to identify respond to student needs
Using training handouts and materials an advisor should be able to use banner online services and necessary INB screens to advise student
Be able to use banner online services to advise students without the use of handouts and materials.
Be able to use Banner to identify and respond to student needs
2) Assist students to understand and navigate policies and procedures
Explain policies and procedures to students using campus resources and training materials
Explain policies and procedures related to primary area of responsibility from memory. Use resources to explain more periphery policies and procedures
Assist students to understand and navigate policies and procedures with minimal dependence on resources and materials
3) Collaborate with other professionals to assist students
Understand importance of and basic principles related to localized collaboration
Expand collaborative networks and capacity to collaborate based on related knowledge and skills
Collaborate broadly with other professionals to assist students
4) Effectively communicate information so as to facilitate student understanding and action
Communicate information so as to facilitate student understanding and action
Increase ability to communicate information so as to facilitate student understanding and action
Increase ability to communicate information so as to facilitate student understanding and action
5) Create materials to facilitate the advising process
Create materials to facilitate the advising process
Create materials to facilitate the advising process
6) Demonstrate effective advising and counseling skills
Demonstrate effective advising and counseling skills
Demonstrate effective advising and counseling skills
Demonstrate effective advising and counseling skills
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New Advisor OrientationDays 1-5
J
New Advisor OrientationDays 6-10
J
First Year of Training
J
Second Year of Training
J
The 3rd through the 5th year(a three year cycle)
J
Delivery Methods
Traditional Non-Traditional
Classroom
Instruction
Mentoring
Job Shadowing
WebCT Self-Paced Video
Online Handb
ook
PROGRAM DESCRIPTION AND OUTLINE
DEVELOPING CONTENT
J
EXAMPLES
J
Where do we do it all?
Assessment
• Embedded in the processes
– Examples
– Survey Gold
– Rubrics and matrices
– 360 evaluation
Improvements
J
Developing Curriculum
What to teach How to teach• Concepts
• Ideas
• Values
• Skills
• Active learning
• What will you do?
• What will the participants do?
J
The Extras
• Training Coordinators
• Supervisor/Administrator Training
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THE FUTUREWhat we plan to do
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Performance Improvement
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HOW DO I START ON MY CAMPUS?
Goals and Objectives
• List five-year goals.
• State specific, measurable objectives for achieving your five-year goals.
Financial Plan
• Outline a high-level financial plan that defines your financial model and cost assumptions.
Resource Requirements
• List requirements for the following resources:
– Personnel
– Technology
– Finances
– Distribution
– Products
– Services
Key Issues
• Near term
– Identify key decisions and issues that need immediate or near-term resolution.
– State consequences of decision postponement.
• Long term
– Identify issues needing long-term resolution.
– State consequences of decision postponement.
• If you are seeking funding, be specific about any issues that require financial resources for resolution.
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Questions, Comments……
Contact Us!
• Clint Moser
– (801) 863-8296
• Jeff McClellan
– (301) 687-4372