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    leadership is the art of

    motivating a group of people

    to act towards achieving acommon goal. Put even

    more simply, the leader is

    the inspiration and directorof the action. He or she is

    the person in the group that

    possesses the combination

    of personality and skills that

    makes others want to follow

    his or her direction

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    Design of the study

    Statement of the problem

    To conduct a leadership survey for the Human Resource Developmendepartment of Bharat Electronics Ltd. Panchkula and analyze its results.

    Research objective

    In context to General Manager to find out :the leadership styleleadership traits

    the managerial roles he performsScopeThe scope of the research is limited to study the leadership of GeneraManager through views of Sr. Executives (Managers and above only) a

    Bharat Electronics Ltd. (BEL) Panchkula

    LimitationThe outcome of the research cannot be used to identify the leadership styl

    of General Manager outside the Bharat Electronics Ltd. (BEL) Panchkula.Moreover the study is totally based on the questionnaire filled up by th

    employees and all analysis is done on that basis .No false assumption is there all is based on the statistical data arrived a

    after the Survey analysis.

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    Methodology

    Type of researchDescriptive and causal research methods have been chosen for the

    research problem. The descriptive research will help us to determinethe present leadership style of the General Manager. The causal

    research will allow us to find out the various factors that influence theExecutives opinion and view about the General Managers Leadership

    at BEL, Panchkula.

    Sources of the data

    Primary data in the form of a questionnaire has been taken for theresearch study. Source of the data are the Sr. Executives working at

    BEL, Panchkula.

    Sample : entire populationMode of collection of data

    For the chosen research problem, self-administered questionnaire hasbeen used to collect the primary data.

    Research InstrumentFirst, observation technique has been used in order to arrive at theresearch problem. To find out its solution, questionnaire method has

    been used to collect the necessary data.

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    ScaleThe scaling used in the questionnaire was

    Likert Scale, with 1 referring to strongly

    disagree and 5 referring to strongly agree.Likert scale is the most appropriate

    mechanism that can be used here because

    most of the respondents will find it easier

    to relate to the questions on that scale.

    This allows more relaxation and a widerchoice while choosing a particular scale

    point.

    Plan of analysis

    The analysis consists of descriptiveanalysis of the results of the leadership

    survey. It also includes looking at various

    factors that contribute and limits the ability

    of the General Manager from being an

    efficient and effective leader.

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    Question No.N MINIMUM MAXIMUM

    SUM AVERAGE STDEV

    1

    61 1 5

    91 1.59 0.535693

    2

    61 1 5

    99 1.67 0.71096

    3

    61 1 5

    96 1.68 0.763578

    4

    61 1 5

    98 1.62 0.551321

    5

    61 1 5

    98 1.56 0.78057

    6

    61 1 5

    93 1.55 0.6746

    761 1 5

    95 1.55 0.671241

    8

    61 1 5

    88 1.51 0.595653

    9

    61 1 5

    90 1.5 0.808426

    10

    61 1 5

    107 1.77 0.804472

    1161 1 5

    84 1.39 0.636761

    12

    61 1 5

    91 1.61 0.857463

    13

    61 1 5

    97 1.66 0.84556

    14

    61 1 5

    110 1.89 0.909573

    15

    61 1 5

    130 2.23913 0.903242

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    16

    61 1 5

    248 4.113636 0.80472

    17

    61 1 5

    236 4.093023 0.811493

    18

    61 1 5

    81 1.377778 0.577106

    19

    61 1 5

    106 1.717391 0.892592

    20

    61 1 5

    110 1.847826 0.542208

    21

    61 1 5

    108 1.847826 0.761434

    22

    61 1 5

    90 1.521739 0.648243

    23

    61 1 5

    112 1.954545 0.711844

    24

    61 1 5

    93 1.608696 0.622001

    25

    61 1 5

    91 1.5 0.595062

    26

    61 1 5

    81 1.347826 0.569248

    27

    61 1 5

    83 1.434783 0.517455

    28

    61 1 5

    96 1.630435 0.669801

    29

    61 1 5

    177 3.166667 1.063757

    30

    61 1 5

    122 2.162791 0.64044

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    31

    61 1 5

    143 2.466667 0.761169

    32

    61 1 5

    110 2 0.741966

    33

    61 1 5

    88 1.533333 0.728079

    34

    V 1 5

    100 1.795455 0.767614

    35

    61 1 5

    97 1.659091 0.632121

    36

    61 1 5

    111 1.955556 0.81123

    37

    61 1 5

    102 1.755556 0.738837

    38

    61 1 5

    154 2.738095 1.061097

    39

    61 1 5

    121 2.045455 0.86419

    40

    61 1 5

    101 1.777778 0.617304

    41

    61 1 5

    77 1.340909 0.473432

    42

    61 1 5

    81 1.422222 0.584227

    43

    61 1 5

    226 4.195122 1.058863

    44

    61 1 5

    110 1.888889 0.706073

    45

    61 1 5

    130 2.348837 0.796295

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    From the above table we can draw the following inferences:

    4.06

    4.08

    4.1

    4.12

    4.14

    4.16

    4.18

    4.2

    4.22

    AVERAGE

    Q.NO.

    16

    Q.NO.

    43

    Q.NO.

    53

    The employees

    strongly disagree that

    General Manager act

    partially.

    Also they strongly

    disagree that he

    refuses to take and

    explain necessary

    action.

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    Analysis by Standard Deviation

    1

    1.01

    1.02

    1.03

    1.04

    1.05

    1.06

    1.07

    1.08

    1.09

    1.1

    STDEV

    QNO.29

    QNO.38

    QNO.43

    QNO.53

    QNO.57

    If we take standard deviation as an analysis parameter then the reaction

    of employees that their General Manager talks a lot about special

    commendation and promotion for good work is quite variant. This will be

    clearer with the following graph

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    0

    1

    2

    3

    4

    5

    6

    1 3 5 7 9 11 1 3 15 17 1 9 21 2 3 25 2 7 29 31 3 3 35 3 7 39 4 1 43 45 4 7 49 5 1 53 5 5 57 59 6 1

    Chart Title

    Series1

    We can see from figure that the ratings for this question are widely distributed.This is also evident from the high value of the standard deviation (1.09) .

    This means although it has a low average rating of 2.452381, still a lot of

    employees have rated it either very high or very low which reflects that it is not

    a common view of all the respondents but a thinking of a certain group only.

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    S.NO.

    KEYS

    SCORE

    1

    DM

    2541.6 DECISIONMAKING

    2

    E

    2157.75 EMPOWER,INSPIRE&ENERGIZE

    3 C

    1717.2 CREATE AN INSPIRING VISION & LEAD BY EXAMPLE

    4

    IP

    1845 INFORMATION PROCESSING

    5

    IC

    1665 INTERPERSONALCONTACT

    6B

    2287 BUILD AND LEAD A TEAMS

    Analysis as per the Managerial Roles Performed by the Leader

    Model suggested by:

    Henry Mintzberg andJames Collin

    See Appendix for Method of calculating the score and Score Index

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    SCORE

    DM

    E

    C

    IP

    IC

    B

    2541.6

    2157.75

    1717.21845

    1665

    2287

    DM E C IP IC B

    SCORE

    SCORE

    We can draw the following inferencesfrom the above graph:

    The General Manager possesses agreat decision making trait.

    He is very proficient in building and

    leading a team. He knows how toenergize, inspire and empower people.He is also good at informational

    processing either it is internal orexternal.

    And to be the best he needs to focus

    more on the areas of creating a visionand increasing the interpersonal

    contacts with employees.

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    Analysis as per

    TRAIT LEADERSHIP

    THEORY

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    Henry Fayol & Charles Bird revealed the

    following Traits which are essential ingredients

    for Leadership:

    ART OF COMMUNICATION

    SOCIAL SKILLS

    OPEN MINDED AND ADAPTABILITY

    FAIRNESS

    EMOTIONAL STABILITY

    INTELLIGENCE

    HUMAN RELATIONS

    TECHNICAL SKILLS

    MOTIVATION

    VISION AND FORESIGHT

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    S.NO.KEYS SCORE

    1

    A 990 A=ART OF COMMUNICATION

    2

    S 860 S=SOCIAL SKILL

    3OA 925 OA=OPEN MIND &ADAPTABILITY

    4F 1190.2 F=FAIRNESS

    5

    E 1587.6 E=EMOTIONAL STABILITY

    6

    I 1348 I=INTELLIGENCE

    7HR 1066 HR=HUMAN RELATIONS

    8 T 1062 T=TECHNICAL SKILLS

    9M 1061.5 M=MOTIVATION

    10 V 950.4 V=VISION

    See Appendix for Method ofcalculating the score and Score Index

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    990

    860925

    1190.2

    1587.6

    1348

    1066 1062 1061.5

    950.4

    A S OA F E I HR T M V

    SCORE

    SCORE

    We can draw the following inferences

    from the above graph:

    This shows that our General Manager

    has an excellent level of emotional

    stability and also possesses a high levelof intelligence.

    He is quite fair and deals with all

    equally, all are same for him.

    According to employees their General

    Manager is world

    s best GM if hebecomes good at social skills, art of

    communication. Employees want their

    GM to be more open minded and

    adaptable as compared to he is.

    Moreover, a leader most important trait

    is his vision and foresight, which our

    manager has to work upon.

    He possesses the required technical

    skills and also he is good at human

    relations. He poses an image of a leader

    by motivating the employees.

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    S.NO. KEYS SCORE

    1 TASK 4253

    2 PEOPLE 42134190

    4200

    4210

    4220

    4230

    4240

    42504260

    TASK PEOPLE

    SCORE

    SCORE

    4190

    4200

    4210

    4220

    4230

    4240

    4250

    4260

    TASK PEOPLE

    SCORE

    SCORE

    ANALYSIS AS PER CONCERN FOR PEOPLE / TASK

    Hersey & Blanchards Situational Model

    From these graph and table we infer that our General Manger is a perfect

    blend of the thing called people concern and task concern.

    The score itself shows that he takes people(4213) as well as task (4253)into

    concern equally, in short he is a man of balance.

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    MANAGERIAL GRID

    The Blake Mouton Managerial Grid is a practical and useful framework that helps us think about your leadership style. By

    plotting 'concern for production' against 'concern for people', the grid highlights how placing too much emphasis in one area

    at the expense of the other leads to low overall productivity.

    The model proposes that when both people and production concerns are high, employee engagement and productivity

    increases accordingly. This is often true, and it follows the ideas of Theories X and Y, and other participative management

    theories.

    While the grid does not entirely address the complexity of "Which leadership style is best?

    it certainly provides anexcellent starting place to critically analyze your own performance and improve your general leadership skills.

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    From BLAKE AND MOUTONS

    managerial grid we found out

    that our General Managerrepresents the best possibleleader traits.

    As the managerial grid plotting

    shows he lies in the (9, 9) teammanagement region which

    represents the ideal position.

    CONCLUSION FROM MANAGERIAL GRID

    PEOPLE TASK

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    THE BEST PART ARISE FROM THIS SURVEY

    THAT OUR GENERAL MANAGER IS EXCELLENT

    AT DECISION MAKING,EMOTIONAL STBILITY

    AND BUILDING AND LEADING A TEAM.

    THE AREA OF CONCERN FOR HIM IS

    INTERPERSONAL CONTACTS AND HUMANRELATIONS BECAUSE HE HAS JOINED THE

    ORGANIZATION RECENTLY(LIMITATION FOR

    OUR SURVEY ALSO)

    FOR A SMOOTH WORKING OF AN

    ORGANIZATION THER SHOULD BE A PROPERBALANCE BETWEEN THE PEOPLE /TASK

    CONCERN AND OUR GENERAL MANAGER

    HAS MAINTAINED THIS BALANCE.

    IN NUTSHELL, HE IS AN EFFECTIVE AND

    EFFICIENT MANAGER.

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    Appendix

    Questionnaire

    Analysis

    Keys with core values and their weightagefactors

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    Method of calculating the score

    FOR PEOPLE AND TASK ORIENTATION

    No. of people oriented question in questionnaire=37

    No. of task oriented question in questionnaire=23

    Weightage factor 37/23=1.61

    For final scoreFor people orientation=1*original score

    =1*4213=4213

    For task orientation=1.61*original score

    =1.61*2642=4253

    Similar method of score calculation is used for all the other analysis.

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