Our Mission: Empowering individuals and families to transform their lives and strengthen their community.

Real People. Real Change.89,864 Inspiring Stories in 2013.

Annual Report 2013

FAMILYSERVICEASSOCIATIONOF SAN ANTONIO

Family Service Association of San Antonio, Inc.

Yteens set the stage for a lifetime of technological innovation and success at our Teen Tech Center.

children embark on a solid learning path through Head Start.

men, women and children approach life with a positive new outlook thanks to professional counseling.

parents develop strong, continued engagement in their children’s education and college planning.

individuals discover the sensible approach to financial solvency through counseling at our Financial Empowerment Center.

seniors find peace, confidence and the joy of independence with a little help from their friends at In-Home Personal Care.

Here’s a glimpse of Family Service at work in the community …

Since 1903, Family Service Association has been the family real people can count on for real change. In 2013, the year of our 110th anniversary, we served 89,864 people; we heard and responded to 89,864 life stories. You might think it’s hard to measure effectiveness with such enormous numbers. But we see powerful evidence of success every day in 89,864 lives that have been changed through the proven, practical solutions we apply to end the cycle of poverty, protect children and seniors, motivate teens, guide those who are distraught, assist military families, empower individuals who’ve lost hope, and launch children on a confident educational journey.

300 3,000

2,000 40,000

650 125

To view our demographics, 2013 financial statement and donor list, please visit us at www.family-service.org.

YWhen Yolonda came to the Financial Empowerment Center at The Neighborhood

Place, she was underemployed, reliant on public housing and other assistance and

stressed over every aspect of her financial life. After 12 sessions, she has turned

her life around. She found a better job, has saved enough money to move out of

public housing and will graduate in May as a coding documentation specialist.

With guidance, she created budgets, developed and is adhering to a savings plan,

and is taking concerted measures to improve her credit. She has reshaped her

life. She told her counselor, “I appreciate that you never made me feel ashamed or

embarrassed about my financial situation.” That’s what we’re here for — to guide,

empower and celebrate our clients’ successes.

She found financial independence and solvency.

YOLONDA

125

MWhen she and her husband separated, Marie was unem-

ployed and in despair. She and her two small children

moved in with her mother and she enrolled her son

in Head Start so he would be in good hands while she

looked for work. Head Start was the first of several

small miracles that changed the life of this hardworking,

motivated mom. Her Head Start Parent Advocate and

her son’s teacher then led her to the A.N.G.E.L.S. program,

a three-week, comprehensive early care training program

that prepares participants to work in a licensed or

registered child care program. A model student, she

graduated and got a job as a Parent Advocate. Marie says,

“I was broken, but Family Service saw something in me

that I did not know existed. I think about where I was last

year and where I am now … in a job where I understand

the people I provide resources for and living in my own

place with my kids. Anyone can find themselves in a bad

situation … but with just a little help, everything changes.”

With a little help, everything can change.

MARIE

AARTUROHis arduous journey of destructive behavior began

when he was just 12 and started experimenting

with alcohol. Over a 40-year period, Arturo

abused many substances and inadvertently hurt

those he loved the most. It took a jolt of tough

love to wake him up: His daughter severed ties

with him and he finally sought treatment. Upon

completion of a 30-day residential rehab program,

he began outpatient therapy at Family Service.

He meets his counselor three times a week, is

completing a 12-step program and attends AA

classes daily. With great joy, he is mending broken

relationships — restoring trust and communi-

cation with his daughter, grandchildren, brother

and parents. He wants to redeem himself and give

back to the community and he is taking all the

difficult steps to do so. “Family Service has helped

me move toward full healing and I feel good about

the future,” Arturo says. Now he is paying off

debt, rediscovering self worth and proving the

tenacity of the human spirit.

He took the long road home.

DWhen health problems forced her to leave her longtime job and go on disability, Dorothy

was depressed and worried she would never again feel useful or important. Then she began

volunteering in Family Service’s Parent Engagement — a school-based service that helps parents

develop strong, continued involvement in their children’s education. Dorothy’s natural leadership

blossomed and she was hired as a parent coach at her child’s elementary school. In working with

parents and advocating for their children, Dorothy saw the enormous barriers many families face

— unable to afford shoes, school uniforms, sufficient food or even beds for their children. “I see

how deeply these families appreciate any assistance we can give; I see them working hard; I see them

involved in their children’s education. When a child has nowhere to turn and they come to us …

I realize how important this project is and it means everything to me.”

Transcending disability, she found her niche.

DO

RO

TH

Y

DTranscending disability, she found her niche.

Modesty in the face of sterling accomplishments.

DAMIEN

He didn’t want to join Y.A.G.A. (Youth Against Gang Activity)

but a friend talked him into it his freshman year … and

Y.A.G.A. has helped him become a confident leader.

He served on a panel of student and adult speakers that

convinced Intel and Best Buy to build a state-of-the-art

Teen Tech Center in San Antonio at The Neighborhood Place.

One of many teens who now rely on the Teen Tech Center to

study and advance their skills, Damien feeds his love for

science and electronics, discovered a passion for astronomy

and has developed college goals. He mentors and inspires

neighborhood elementary school children through Y.A.G.A.

and has earned high marks in science at University Interscho-

lastic League competition. Now, he’s an athlete, a dedicated

student and a shining star on the west side and in his family.

And he is too modest to boast about any of his achievements.

Instead, he credits YAGA and the Teen Tech Center. “The staff

has always been there for me when I needed them and I try to

pay that back by helping other kids,” he says.

Our Mission: Empowering individuals and families to transform their lives and strengthen their community.

FAM ILYSERVICEASSO CIATIO NOF SAN ANTO N IO , INC.

FAMILY SERVICE ASSOCIATION OF SAN ANTONIO, INC.

702 San Pedro San Antonio, Texas 78212(210) 299-2400 www.family-service.org

Jim Greenwood, Chair Leticia C. Mond, Past Chair

Bradley C. Barron, Vice Chair Wade L. Scroggins, Treasurer

Susan B. McGee, Secretary Nancy L. Hard, President/CEO

BOARD MEMBERS: Lauren Sracic Ciminello • Thomas Duckworth • Ramon Flores • S. Carl Friedsam • Dana M. Gasparek Matt Harrison • Pete Humble • Daniel (Dan) Jacob, Jr. • Howard Kasanoff • J. Earl King • Adelicia Acklen Leeper • Sandra Nannini

Maclovio Perez, Jr. • Shannon B. Schmoyer • MG (USA-Ret) Alfred A. Valenzuela Family • Sharon P. Wood • Gayle C. Youngblood • Anna R. Ziegler

Your bequest to Family Service Association will ensure that our work continues into the future. If you would like to consider a gift to Family Service in your will, please call (210) 299-2409.

B O A R D O F D I R E C T O R S

OUR CORE VALUES: RESPECT, RESPONSIVENESS, EXCELLENCE, INTEGRITY, ACCOUNTABILITY.

NON-PROFITORGANIZATIONU.S. POSTAGE

P A I DSan Antonio, Texas

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