2014 family service association annual report

Annual Report | 2014

Commitment to Service F A M I L Y S E R V I C E A S S O C I A T I O N

www.fsasj.org

Family Service Association | Annual Report 2014


A Message from the Board Chair

Dear Friends,

2014 was a remarkable year for Family Service Association and our accomplishments were due to the combined efforts of our talented staff, referring agencies, generous donors, volunteers, Board members, supporting communities and friends like you.

Family Service Association’s mission is to strengthen individuals and families. Our footprint is extensive and expanding throughout Southern New Jersey. We are continually striving to improve access for our clients while maintaining our quality service.

Finances have been a focus with public funding on the decline. Family Service Association continues to develop and implement innovative strategies and creative delivery systems, all the while remaining fiscally transparent.

Family Service Association’s annual events have been a great source of revenue and also a place to showcase our services. This year we hosted our 10th Annual Golf Tournament, our 1st Tee by the Sea, a family miniature golf tournament, Sweet Dreams – a wine and beer event paired with chocolates, and our 3rd Touch-A-Truck, where over 3,500 children and families had the opportunity to actually touch their favorite type of truck.

Family Service Association is deeply grateful for your continued support and promises to continue to make a difference in the lives of all the individuals and families we touch.

Sincerely,

Lynn Caterson

Lynn Caterson Board Chairperson, FSO

President/CEO Message

Hello Friends,

This year proved to be filled with success for Family Service Association. I’m so very grateful to have had this opportunity to serve such a great constituency.

The work that Family Service Association provides is crucial to the needs of the greater community. Our programs are relevant, timely, and high quality. Each staff member is committed to serving our clients at the highest standard. We remain culturally sensitive and aware of our client base and value an individual’s respective differences. In this year’s Annual Report, I hope you will embrace how the Agency continues to serve the most vulnerable with premier services.

This report demonstrates an ongoing effort to not only assist children and families but strengthen our interaction with them. The Agency continues its journey serving more children and families and increasing its delivery of services regionally. Family Service Association boasts a wide array of accredited services to children and families in need. These services are the Agency’s blueprint, they define us, they guide us, and they impact who we are and where we are going. Family Service Association is strengthening children and families for today and tomorrow.

Respectfully,

Cindy Herdman Ivins President/CEO


FAMILY SERVICE ASSOCIATION

BOARD OF TRUSTEES

Kathy Mullins, Chairperson, FSA Marilyn Dolcy Richard Harlan Vanessa Reale-Jones, Chairperson, FSD John Donnelly, Esq. Dr. Robert Hill Evelynn Caterson, Esq., Chairperson, FSO, FSE Robert Fatzinger Brian K. Jackson Carrie Becker Dianna Fauntleroy, Esq. Dr. Richard Lolla Deb Renaud Cheryl Schwartz Jerry Shockey Cindy Stone Lawrence Stroud Reverend Louis Strugala Theresa Watts, Esq. Andrea Worrall

Family Service Association Family Service Association is a private, community based multi-service United Way partner that provides a wide range of services to more than 8,500 children, youth, families and seniors each year. Family Service Association was founded in 1909 in order to provide relief services to families living in the local community. This goal lives on today in more than 20 programs geared to make people’s lives easier and more stable. Family Service Association is divided into four non-profit entities, each of which is designed to enhance the services and programs of the organization. Family Service Association is a non-profit (501(c)3) agency that provides direct care services to children, youth, individual adults, families and senior citizens. Family Service Enterprise (FSE) provides creative and inventive human service programs. Family Service Development (FSD) raises funds and public awareness and coordinates volunteer services for the entire association, and Family Service Operation (FSO) manages the assets of the association and provides management services to the three other structures.

Our Mission

Family Service Association’s mission is to strengthen individuals and families

Our Values

Accessibility: All are welcome to find hope and healing

Flexibility: We adapt to meet the needs of our community

Innovation: We utilize a creative delivery system in an effort to improve our services

Partnerships: We believe that our community is better served when we collaborate with other agencies

Communication: By mutually sharing information and ideas, we empower our community with knowledge

Diversity: We respect and embrace cultural differences and celebrate the uniqueness of each individual

Ethics: We operate all programs and services with the highest integrity and transparency

Our Promise

To be our community’s partner in achieving well-being and self-sufficiency for residents


Community Impact for Fiscal Year 2014

Outpatient Counseling: Since 1953, Family Service Association has been Atlantic County’s community mental health center. Fully licensed by the State of New Jersey, the Outpatient Counseling program provides behavioral health counseling and psychiatry services for individuals, couples and families. In 2014, Outpatient served 1,410 consumers. 85% reported positive outcomes such as no re-hospitalizations, improved relationships, and enhanced vocational/educational performance. In total, 70% positive discharges related to completing all treatment goals.

First Day: Family Service Association provides psychiatric adult partial care services in the First Day program where over 90 individuals diagnosed with a severe and persistent mental illness participate in different therapeutic and life skill groups designed to support their wellness and recovery. First Day is a psychiatric rehabilitation program for individuals who have been hospitalized for emotional problems or are at risk of being hospitalized. In 2014, First Day served 85 clients. 90% of consumers remained safe and stable in the community with no re-hospitalizations or incarcerations.

Children’s Partial Care: Rainbow Place and Safe Harbor: Rainbow Place, a partial care program for children aged 6-12 and Safe Harbor, a partial care program for adolescents aged 13-17 are structured programs, using evidence based curriculums, designed to support and encourage youth experiencing emotional and behavioral challenges and their families. Rainbow Place and Safe Harbor provide community based structured and intensive group treatment to youth who are at risk of psychaitric hospitalization. In 2014, Rainbow Place provided services to 33 children with 22 achieving positive results. Safe Harbor provided services to 27 youth with 21 achieving positive results.

Family Life Center: Family Life Center is a unique, family friendly, multi-service program designed to meet the needs of parents and children who are at risk of abuse and neglect issues. The Family Life Center provides parenting education and support to individuals who are involved with DCP&P and may have had substantiated cases of abuse and/or are at risk of abuse and neglect. In total, FLC has served 56 families, with no incidents of abuse and/or neglect. In total, FLC has served 87 children and 68 parents (52 mothers and 16 fathers).

Family Success Centers - Spruce in Egg Harbor Township and New Day in Galloway: Family Service Association Family Success Centers are community-based neighborhood gathering places where any resident can go for support, information and services. The FSC provide families and individuals with wraparound services and supports that ultimately lead them on a path towards self-sufficiency. In Egg Harbor Township, 553 families participated in FSC programming and services. In Galloway, 321 families participated in FSC programming and services.

The Network: Family Service Association leads this collaboration of the Atlantic Cape Family Support Organization, CASA of Cape Atlantic, and Literacy Volunteer Association in Cape Atlantic. The Network provides opportunities designed to strengthen family relationships, improve child and family well-being and increase self-sufficiency at home, in the workplace and in the communities of Western Atlantic County. In 2014, 61 individuals participated in employment skill building, 47 individuals secured job interviews, and 39 individuals secured full time employment.

Kinship Legal Guardianship: Family Service Association’s Kinship Legal Guardianship program promotes safety and permanency by assisting grandparents and other relations in obtaining legal guardianship for their relative children. In 2014, Kinship Legal Guardianship assisted the process of 325 cases with referrals, court procedures, and/or being granted KLG. The Kinship Wraparound Program aids caregivers,

Family Service Association | Annual Report 2014 such as grandparents, other blood relatives, and family friends who have taken on the responsibility of taking care of children until age 18 or (21 if the child is disabled), maneuver through various government networks to find formal and informal supports and services, including providing referrals for child care, support groups, medical coverage, legal services and housing assistance. In 2014, Kinship Wraparound provided client assistance to 607 Kinship families and assessed 1,004 families.

Supportive Aid to Individuals and Families (S.A.I.F): works in close partnership with county welfare authorities to assist individuals who are facing the end if their welfare eligibility. SAIF provides assistance in building their lives through the provision of intensive case management, financial literacy and employment skills. In 2014, SAIF had 504 new referrals and serviced 838 overall clients from Atlantic, Cape May, Cumberland and Salem counties. A total of 62% of SAIF clients complied and received support services in transitioning towards self-sufficiency.

Egg Harbor Township School Based Youth Services Program: Family Service Association partners with the Egg Harbor Township School District to operate the Teen Center in the Egg Harbor Township High School. The Teen Center provides positive youth development activities with the overarching goal of assisting youth in successfully navigating their adolescent years, acquire the skills needed to obtain employment or continue their education, and graduate healthy and drug-free. In 2014, there was a total of 812 core individual visits and an overall event attendance of 9,585.

HEDS Case Management Program: is the diversion of youth from detention or correctional placements by enhancing functioning and problem solving capability through in-home counseling and case management activities. In 2014, HEDS provided intensive group therapy to 37 court-referred juveniles with 70% prevention of re-offending and/or probation violation. 30 youth participated in the HEDS Innovations program, with 71% successfully completing the program and avoiding reoffending and/or violations.

Parents as Teachers: The Parents as Teachers (PAT) model is an evidenced-based home visitation program that provides in-home health and parenting education, and supportive services to at risk families, especially those overburdened by stressors that may contribute to child neglect and abuse. In 2014, PAT served 83 families. With these families, 93% were enrolled in WIC; 96% had health insurance; 96% were up to date on well visits; 69% of children were up to date on immunizations; 57% of children had been tested for lead by age one; and 96% of children had a primary care provider.

Family Service Association | Annual Report 2014 Financial Overview A hallmark of good stewardship is fiscal transparency. As an Agency, it is our continued priority to meet funder obligations and community needs. As we strengthen our connection to funders and create relationships with future donors, it is our desire to remain fiscally solvent. The following will provide an overview of expenses by category and our funding sources.

2014 Expenses by Category

______________________________________________________________________________

2014 Agency Funders

Department of Human Services $2,140,407

Department of Children and Families 2,714,693

Atlantic County 729,142

Medicaid Billing 867,687

Foundations 311,612

United Way 98,978

Other (including fees, contributions) 148,684

$7,011,203

57.6% 27.1%

15.3%

Personnel Costs

Program Expense

Adminstration

2014

Personnel Costs

$4,039,773

Program Expense

1,898,716

Administration 1,072,714

Total $7,011,203

Department of Human

Services 31%

Department of Children and

Families 39%

Atlantic County

10%

Medicaid Billing 12%

Foundations 5%

United Way 1%

Other (including

fees, contributions)

2%


2014 Donors

$1 – $100 Lisa Aberman Lori Amato Carol Aramini Atlantic City/County Board of Realtors Roberta Ball Frank & Cyndi Balles Dawn Belamarich Cassandra Boynton-Bell Mary Budd Susan Camp Mary Beth Caporelli Dina M. Carlino Reina Chang George & Mary Ann Conover Ina (Libby) Cowherd William Cutaia Lisa Anne Davidson Donald Dearborn Del Heating and Cooling Cindie Duberson Egg Harbor Township Mom's Club Robert Fatzinger Jennifer Frye

Garden State Commercial Cleaning Carleen Genna-Stoltzfus Laurie Goodman Daria Guenther Cookie & William Gutman Joseph Harhay David Hayes Earl & Kathy Hill, DMD Jennifer Hochberg Joyce James Krystal Kenney Nancy Kot Kim Macrie Ralph Maione Deborah A. Martin Mays Landing Golf Course Pamela McGuire Johnny McNeal Johnny McRae Rita McRae Rebecca Miller-Murphy Kendra Newman Nelson Andrea Nicholson Jennifer Norwood NovaCare Rehab Center

Linda L. Paloff Mavriclo Perez Luann Ponzio Deb Renaud Nicole Renaud Tom Rizzotte Joanne Robertson Monsa Rothman Pat Rush George Schieder Margit Schmidt Frank Sicurella Tiffany Sollog Pragna Sonecha St. Elizabeth Ann Seton Church Ana Sullivan Claire Thies Derek Timm Sherri Trachtenberg Donna Treen Pat Tucci James Wallace Lynn Walsh Diane Wenzel

$101 – $250

Diane Allen William Arabea Atlantic County Toys for Kids Program Antonia Ballias Debbie Bolis Ronald Boguszewski Andrea Burleigh Bush & Ackley Homes Joe Campbell Nicole Cannone Craig Blum Atlantic County Sheriff’s Office Hasaan Dennis Tamara Dila Deb Duberson

Anna M. Eble Karl Flail Kathy Forde Dorothy Freeland Myra Gaynor Robyn Gibbs Candiloro Giliberti Judith Hunter Richard Kessler Golshan Kharazy Judith Klein Barbara Kraly Carl Kuser Maria Mahoney Maria Elena Manalang James P. McGrail Jeffrey Monihan

Diane Norman Jeremy Pedrick Thomas Petrarca Carol Pickett Young Lauren Porr Michael Rea Vanessa Reale-Jones Eleanor Rodgers Jonathan Rosky Cheryl Schwartz Joe Seaman Michael Smallwood Lawrence Stroud Rev. Lou Strugala Michele Toriello Georgia Turk Elizabeth Urbina


$251 – $500

AAC Utility Partners Francisco Alon Tanai Anderson Atlantic City Electric Atlantic Coast Alarm Erika Baldwin Benjamin Ballesteros Elfrieda Beuttel Phyllis Bitsco April Brookes Anne Cipparone Sharon Conover Marilyn Dolcy Dollar Tree Store Debbie Eberle Ford, Scott & Assoc., L.L.C. Fox Chase Bank

Pamela Fulton-Mager Galloway Ace Hardware Joann Henry Phillip Hoang Robert Keenan Dennis & Theresa Lamond Dr. Richard Lolla Chiropractic Rosemarie Luisi MFS Investment Management & Subsidiaries Michael Michnya Warren R. Miller Avestorehr Mohammad Kathleen M. Mullins Virginia Nikolaidis Lillie Nowell Rubi Ortiz

Charles Poley, Sr. Purdy Automotive Michael Quigley Nadejda Pirgova Serafino Jerry Shockey Shore Fellowship J. Robert Tagert Robyn Talvaccino Mary Tedeschi Dorothy Thomas Marie Tighe UBS Financial Services Patricia Warner Laishan Weidlich Wells Fargo Andrea Worrall

$501 – $1000 Absecon United Methodist Church Caroll Alesso Julie Alsofrom Bob Braun Evelynn Caterson Tammy Dibabbo Karolyn Henriksen Kramer Beverage Ronald & Adrianne Herdman J. F. Kiely Construction Co. Brian Jackson Delores Jones Barbara Miller Mutual of America, Corp. New Jersey Manufacturers Insurance Group Fredderick Parker Spencer Gifts Chris Storcella

$1001– $5000 Carrie S. Becker Bethel Commandment Church Borgata Heart & Soul Foundation John Donnelly, Esq. Fox Chase Bank Charitable Foundation Glenn Insurance, Inc. Janet Heme Cindy Herdman-Ivins Stephen M. Mazur Gwendolyn Meusburger Redemie Gilliam Mosee Delores Mozelle-Wright Richard Stockton College South Jersey Industries Cynthia Stone Wells Fargo Foundation Robert Woltman

FSA APPRECIATES ALL OF OUR WONDERFUL DONORS


FSA IS GRATEFUL FOR OUR VALUABLE VOLUNTEERS

Cameryn Adams Zacaris Belfor Dayna Bowden Heather Brilla-Swenson Danielle Brown Lindsey Carmen Joshua Ceasar Amy Clark Joel Cooper Yamir DeJesus Georgiana DelGaizo Shonta Deming Jen Fox Tyrus Foxworth Harrell Priscila Garcia Tariq Garlic Matthew Gifford Candice Greely Susanna Greer Erin Hall Lawrence Harris Shakira Henderson Keenan Henry Adrianne Herdman

Courtney Ivins Jessica Ivins Stan Ivins Quadishia Jefferson Michael Kosciewicz Cindy Krzyzaniak Ryan Loder Jacqueline Lopez Rebecca Lopez-Deren John Mallory Bridgett McGettigan-Healy Gerald McNeely Hank Meyreles Marilyn Miller Phil Monzo Suzan Morey Delores Mozelle-Wright Tiffiani Passley Dominic Pellegrini Kimberly Pettit Kenneth Rafter Jr. Allison Ramos Lucinda Rathbun Jeb Rehmann

Desiree Rosario Daryl Shepherd Bonnie Shepherd Jaclyn Smith Jamie Snyder Aminah Spellman Christopher Spellman Kelli Spellman Rick Stoltzfus Lynda Sweeney Sandra Tatem Rafter Daymir Tatum Marie Tilly Kasey Tomasso Michele Trombetta Deborah Washington Mikal White Eunique Williams Your Choice the People’s Choice Dennis Zamot Ryan Ziegler

Volunteering Counts We understand that not everyone can make a financial contribution. Some are only able to give the availability of time. We offer a host of volunteer opportunities at each Family Service Association location. To learn more, contact the Development Department at 609-569-0239 x1153.

Wish Lists To help reduce program expenses, Family Service Association accepts in-kind goods or services. The donation of regularly used items would greatly impact our delivery of programs and services to the community.

Should you have any of these items that are new (or almost new) and would like to donate them to our organization, please contact the Development Department by calling (609) 569-0239 x1153.

With your donation of any item on this list, you actively become a part of our mission to assist families who are in need or in crisis. The following serves as an Agency wish list:

Program Item Parents as Teachers Diapers, Wipes, Gift cards for families in need

Development Raffle prizes for Fundraisers, Backpacks Family Success Centers Gift cards for families in need


Looking Forward Upcoming Development Events

Bargain Boutique Grand Reopening

Saturday, May 16, 2015

3073 English Creek Avenue, Suite 2

Egg Harbor Township, NJ 08234

10 AM – 4 PM

11th Annual Charity Golf Tournament & Youth Clinic

Friday, May 29, 2015

Mays Landing Country Club

1855 Cates Rd

Mays Landing, NJ 08330

12 PM – 6 PM

Touch-A-Truck 4

Saturday, September 26, 2015

Cardiff Shopping Center

Egg Harbor Township, NJ 08234

11 AM – 3 PM


MAIN OFFICE

3073 ENGLISH CREEK AVENUE, SUITE 3

EGG HARBOR TOWNSHIP, NJ 08234

(609) 569-0239

FSA EAST

312 E. WHITE HORSE PIKE

ABSECON HIGHLANDS, NJ 08205

(609) 652-1600

SPRUCE FAMILY SUCCESS CENTER

3050 SPRUCE AVENUE

EGG HARBOR TOWNSHIP, NJ 08234

(609) 569-0376

NEW DAY FAMILY SUCCESS CENTER

622-624 S. NEW YORK ROAD

GALLOWAY TOWNSHIP, NJ 08201

(609) 652-0230

SCHOOL BASED YOUTH SERVICES OFFICES

EGG HARBOR TOWNSHIP HIGH SCHOOL

(609) 653-0100 EXT. 2683

2014 family service association annual report

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