facebook-casestudy
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A prTRANSCRIPT
Soraya Jean-francois 07-0677
Nicole Perez 10-0428
Milton Hernandez 10-0890
Elvis Peña 10-0929
Dilemma
Facebook is the one, if not the largest and most
common and diverse Social Networking site in
the world. It has a business, but at the same time family like approach which creates something
different offered.
Facebook’s Dilemma• 70% of the people that uses
facebook is ut of the U.S and its unlikely to do any purchase
• Facebook can decide on turning information from its customers into profits but this would mean violating customer privacy
• How can facebook turn customer intimacy around in such a way that people decide on shariing their information with facebook providers ?
Case Review
• Facebook is a multimillioner company operating since 2004
• Has a problem turning its services into profits
• Still it is the largest social networking site in the world followed by facebook
What concept in this chapter are illustrated in this
case?
E-commerce, which includes messaging,
photo-sharing, tagging, comenting on pics, status,
or other coments, and finally user-created
applications.
What is the role of e commerse and web 2.0
technologies in facebook’s widespread popularity?
Web 2.0 a web applications that uses interactive information sharing,
networking, and collaboration among
users,offers many web-based applications, which
provides profile users to get hands-on with the site.
Describe the weakness of Facebook
privacy policies and features. What
people, organization, and technology
factors hace contributed to those
weaknesses?
-The Beacon Program, that tracks down facebook members that have
purchased on their corporate sites and send this information to facebooks
friends involuntarily. This advertising service tracks down customers’
business behavior and updates it automatically on FaceBook without any
user consent -The change or retention of
information, deactivation ext. News Feed features on the website which makes user actions public by posting actions on their wall, such as profile
updates, adding new friends, and adding new applications.
Does Facebook have a viable
business model? Explain your
answer.
Facebook counts with a great ability on profiling its users and targeting markets using
every detail of hobbies, regions, interest, favorites, likes ext. Also through here people
can catch up get in contact with old friends or meet new people, communicate with them
trough various applications available for users such as messaging commenting adding and
tagging pictures ext. Through this, people are able to see the updates of their profiles and
use the applications on their pages. They have been able to introduce businesses
approaches with pages were business upload pictures of their merchandises with the price
being able to sell trough internet or buy credits to send gifts to your friends or for
games. They sure have improved the whole concept of a private social page to a business.
If you were responsible for coordinating Facebook’s advertising, How would
you balance the desire to become increasingly
profitable with the need to protect the privacy of your
users?
We would create a campaign focused on security and privacy for our users, and implement a series
of options where you can hide things you don’t want anyone to
see increase limited profile security and send emails informing
users how to maximize their security, also create a call to
attention where you can report a weird and dangerous user, as well as controlling the number of views
a certain user sees another and send email to those to see if there is an explanation for this behavior
and if not block him.